Customer success manager remote jobs in Norwich - Page 6Create job alerts

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

As a Customer Success Manager (CSM), you will support our customers throughout their customer journey and ensure retention, product adoption, and the expansion of customer relationships. Experience from a commercial role in a SaaS company, preferably in Customer Success Management. Lead the manageme

This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Experience in customer success. Demonstrated ability to increase customer satisfaction.

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX. The Customer Success Manager begins engaging

As a Customer Success Manager you will be expected to:. Citrus Recruit are excited to be recruiting for a Customer Success Manager for an award-winning technology company in Dorset. As a Customer Success Manager, you will be looking after a portfolio of accounts, increasing spend, and managing renew

The Customer Success Manager (CSM) is responsible for the day-to-day commercial performance and delivery of Criteo’s retail media partnerships with retailers. Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising. Working closely wit

A leading legal technology firm in the UK is seeking a Customer Success Manager to engage with clients in the legal industry. Ideal candidates will have a law degree or relevant experience in customer success, particularly within SaaS environments. The role involves onboarding, developing tailored u

The Manager, SMB Customer Success leads a team of Customer Success Managers responsible for driving adoption, retention, and long‑term value for a large portfolio of SMB customers. Execute and continuously optimise the scaled customer success strategy for SMB customers, leveraging automation, digi

Remote, flexible work environment with a high-performance culture.

Customer Success Manager – Membership Association. Leading membership associations seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. Reporting to the Head of Member Engagement, the Member Engagement/Client Success Manager will work alongside their Memb

Customer Success, Account Management, or Partner Success within a B2B SaaS startup environment. Senior Customer Success Manager (CSM). Strategic Engagement: Conduct quarterly business reviews (QBRs/EBRs) and develop tailored success plans aligned with customer goals.

A pioneering tech company in the UK is seeking a Customer Success Manager to foster customer relationships and drive account growth. You will be responsible for managing the full customer journey from onboarding to renewal and will need to possess strong communication and commercial skills. The role

A leading technology firm is looking for a Customer Success Manager in Greater London. This role involves developing strategic customer relationships, ensuring service excellence and operational delivery, and identifying growth opportunities. The ideal candidate has substantial account management ex

A leading food and drink consultancy is seeking a Customer Success Manager to enhance client relationships and act as a brand ambassador. The role involves collaboration with clients, onboarding, and providing technical support to ensure customer satisfaction. The ideal candidate will possess sales

Senior Customer Success Manager. Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. As a Senior Customer Success Manager, you'll have the opportunity to cultivate trusted advisor relationships with o

A leading AI-powered company is seeking a Customer Success Manager to enhance brand protection and engagement for global clients. Ideal candidates will have 3-6 years of experience in customer growth management, and a deep understanding of digital engagement strategies. Enjoy a fully remote role wit

A leading health & wellness company is seeking a Senior Customer Success Manager to enhance employee wellbeing. With over 5 years of experience in customer success, you will manage key accounts and identify opportunities for growth. In this role, you will cultivate trusted relationships with clients

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. CSMs partner with Ac

A leading SaaS company is seeking an experienced Customer Success Manager to oversee relationships with strategic customers. This remote role requires a strong background in customer success with enterprise clients. Responsibilities include driving account growth, exceeding renewal targets, and coll

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

We’re seeking an Enterprise Customer Success Manager who brings deep Amazon marketplace expertise to help scale our enterprise client operations. You’ll be the bridge between our AI optimization technology and client success, ensuring flawless execution of high‑value programs for global brands

Customer Success Manager (CSM). Customer Success, Customer Service, Account Management, or Sales. Use customer management tools to track customer communication, issues, and metrics.

Regional Manager, Customer Success (EMEA & APAC). While this is primarily a leadership role rather than an individual contributor position, the successful candidate will bring strong customer-facing experience and be comfortable stepping in to support complex customer situations when needed. Lead, c

Due to continued growth, they are hiring a Senior Client Success Manager to join their Customer Success team. You will own the insurance vertical within Customer Success, working closely with insurers, underwriting teams and broker partners to embed the platform into risk assessment workflows. Devel

A leading educational technology firm in Greater London seeks a Customer Success Manager to manage commercial accounts and deliver impactful training sessions. The successful candidate will demonstrate strong interpersonal and organizational skills and experience with tools like HubSpot.

Du wirst Hauptansprechpartner für Anfragen und bringst mindestens drei Jahre Erfahrung im Customer Success sowie einen Bachelorabschluss mit.

Global Head of Customer Success. Partner with Account Managers to support high-value and high-touch accounts, contributing insights on product usage, adoption, and customer sentiment. Join a growing customer success team with opportunities for development and progression.

A digital engineering consultancy in London seeks a Customer Success Manager to ensure exceptional service delivery for key clients. Candidates should have experience in financial services or SaaS, strong communication skills, and a proactive approach to developing a customer success team. The role

As aManager of Customer Success, you will lead and inspire a team of talented Customer Success Managers (CSMs) to deliver exceptional client support while driving retention, adoption, and growth. By fostering a customer-centric culture, you’ll create tailored success plans, address challenges proa

Customer Success Manager - London 2 days on-site - £50,000- £60,000 as a base bonus - reporting to the CEO. They are looking to hire their first Customer Success Manager into their business to then build out a team in the future. Drive customer adoption and retention by building success frameworks

An innovative healthcare technology company is seeking a Customer Success Manager based in Greater London to enhance customer relationships and oversee implementations. This remote-first role demands a proactive approach to training users and understanding customer needs. You will provide exceptiona

Customer Success, Account Management, or a related customer-facing role. Track key customer success metrics and maintain up-to-date records in our CRM. Support the development and execution of customer success playbooks and processes.

Customer Success, Account Management, or a similar customer growth function. We’re building out our Growth Strategy (Customer Success) team in London — the group that helps our customers unlock their full potential. Motivate your team to build deep, trusted partnerships with customers, helping t

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Working at the intersection of Customer Success, Finance, BI, and Systems, you will shape how decisions are made and how revenue outcomes are delivered. Build

The Customer Success Manager works across our clients functions to accelerate customer successes (outcomes). Provide weekly review of customer success impacts and how you’ve driven improvements for the organisation (sell, build, run) and customers. Impact – using customer defined baseline metric

A leading customer success platform is seeking a Principal Customer Success Manager to drive value for high-ARR accounts in a remote role. The ideal candidate has over 10 years in customer success, with experience managing significant accounts and an established track record in leading cross-functio

Optimove’s Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO’s, CRM Leads, project managers and software developers to deliver outstanding results. Dedicated to unlocking value for our clie

A leading digital asset infrastructure provider is seeking a Customer Success professional to drive client relationships and revenue. Ideal candidates should have over 6 years of experience in customer success and strong project management skills. This role involves developing KPIs, managing project

In the Customer Success Manager role, you will be managing a portfolio of customers in our UK&I Commercial segment. Report to the Mid‑Market and Commercial Manager of Customer Success and collaborate with Sales, Technical Resources, and Cyber Threat Analysts. Experience in a role that encompasses

Bringing previous experience and incorporating industry best practices, our Customer Success Managers (CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external adv

Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty tools focused on access, status, and personalization over rote discounts. You’ll be successful in this role if you possess a blend of em

Customer Success Manager Europe – UVeye. We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships.

A progressive software company is looking for a Customer Success Manager in Greater London. Ideal candidates will have prior experience in customer success within a B2B SaaS environment, strong project management skills, and be highly organized. The role involves overseeing the entire customer lifec

A leading technology company is seeking a Customer Success Manager based in Greater London. Ideal candidates will have over 5 years of experience in customer success or account management, strong communication skills, and a proactive approach to problem-solving. In this role, you will nurture custom

You will be the operational driver of this partnership: aligning internal teams and enterprise stakeholders, navigating a complex global organization, and ensuring successful rollout execution that enables long‑term customer success and supports future expansion opportunities. Enterprise Customer

A fast-growing measurement company in London is seeking a Customer Success Manager to oversee client relationships and ensure a seamless experience. This role is remote-friendly with opportunities to connect at their London WeWork.

Your Role in Action**Drive Customer Success Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success Your SkillsExpertise managing accounts in a customer-facing role Experience in the software technology sector Ability to ad