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We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

As a Senior Customer Success Manager, you will act as a strategic consultant and trusted advisor to our mid-market and enterprise customers. Collaborate with internal stakeholders (Engineering, Product, Sales, Support, and Execs) to complete customer goals, be the “Voice of the Customer” to prov

Customer Success Manager at Insurtech Insights. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and extremely driven people? If so, you might be our next Customer Suc

Interested in this Customer Success Manager role? Apply now and let's have a chat!. Are you a mid-level candidate looking to work on a whole range of sectors? Then you could be the perfect fit for this agency in this Customer Success Manager role!. JOB TITLE: Customer Success Manager (Market Researc

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long-term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, unde

A leading AI organization is seeking a Customer Success Manager in EMEA to support beneficial deployments for mission-driven organizations. The ideal candidate has over 5 years in customer-facing roles, a passion for AI and social impact, and strong cross-functional collaboration skills.

As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Gather customer feedback and insights

Customer Adoption and Success Manager. Customer Adoption and Success Manager. Years in SaaS Post‑Sales Leadership: Proven experience in Customer Success, Product Adoption, or Digital Account Management, specifically within a high‑growth SaaS environment.

A market research agency based in London is seeking a Customer Success Manager to onboard customers and ensure they achieve their research goals. Ideal candidates will have experience in customer success within market research, excellent communication skills, and a passion for SaaS solutions. This h

A leading legal technology provider seeks a Customer Success Manager to enhance customer engagement and satisfaction in Greater London, UK.

A leading technology firm in Greater London is seeking a Strategic Customer Success Manager to ensure customers realize their investment value. Candidates should have over 5 years in B2B customer success, strong analytical skills, and the ability to navigate strategic accounts. Responsibilities incl

A leading SaaS company in the UK is looking for a Customer Success Manager to manage client relationships and drive satisfaction. This remote role emphasizes developing strategic plans and ensuring customer satisfaction. Candidates should have a background in audit or risk management, with fluency i

A global technology company is looking for a Customer Success Manager to drive adoption and engagement with legal products. The successful candidate will onboard clients, develop tailored use cases, and ensure optimal customer satisfaction. A law degree or significant legal experience is required, a

You will lead a team of Customer Success Managers (CSMs), ensuring customers achieve measurable business outcomes while maximizing consumption, renewal, and expansion, and you will also serve as the lead of a team of s-CSM focused on a portfolio and territory:. Customer Success Managers proactively

Success in this role will be measured through a combination of customer satisfaction, platform adoption, and customer engagement across the assigned portfolio. Senior Customer Success Manager. Senior Customer Success Manager.

As Vanta’s EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta’s largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. What you’ll do as a Customer Success Manager, Stra

A technology solutions provider in the UK seeks a Customer Success Manager to enhance client relationships and drive satisfaction. Candidates should possess strong customer-facing and consulting skills, along with a Bachelor’s degree or equivalent experience.

The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability. A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The po

We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. Participate in internal account review meetings to align on customer strategies and success plans. Generate report and insights related to account status, customer s

A leading global analytics firm seeks a Customer Success Manager to join their team in Greater London. The role focuses on ensuring the success of European clients by managing account renewals and driving customer satisfaction. Ideal candidates have over 5 years of experience in customer success and

The Customer Success Manager II is responsible for growing, supporting, and renewing customer adoption of Demandbase solutions. Partner with customers to deliver proactive ABM best practices, strategies, and use cases, addressing critical success issues and executive priorities. Develop customer suc

Gain a deep understanding of each customer’s needs to ensure their critical success factors are met. The successful candidate will join a vibrant and commercially successful business. Use data to provide meaningful insights and recommend actions to customers/internal teams to enhance business resu

A global service provider is looking for an experienced Customer Success Manager in Greater London. This role involves managing the full customer lifecycle, ensuring adoption and maximizing revenue through upsell strategies.

You will work closely with Business Development Managers and Investment Analysts to ensure quick transitions and satisfaction. The position is remote-first with occasional travel to the London office.

Support the customer success team to ensure quality execution that drives towards the client’s business objectives and key metrics. Proven track record of successfully managing customer relationships and results delivery. Focus on customer intimacy – deliver business impact and innovative improv

As a Customer Success Manager, you are the strategic partner for a portfolio of B2B customers across all Spacewell products: Workplace, Energy, Asset, and Maintenance. The Customer Success Manager (CSM) helps Spacewell customers realize measurable value from our Workplace, Energy, Asset, and Mainten

The successful candidate will join a vibrant and commercially successful business. Gain a deep understanding of each customer's needs to ensure their critical success factors are met. Foster and enhance our key/strategic client relationships so that customer satisfaction, growth, revenue and retenti

You will be the operational driver of this partnership: aligning internal teams and enterprise stakeholders, navigating a complex global organization, and ensuring successful rollout execution that enables long-term customer success and supports future expansion opportunities. Enterprise Customer Su

A healthcare technology company in the UK is seeking an experienced Customer Success professional to manage client relationships and drive growth. Join a mission-driven team focused on delivering exceptional customer experiences and expanding the company's reach.

A leading SaaS company seeks a Customer Success Manager in the United Kingdom to manage the customer lifecycle and maximize ROI in their platform. This role involves driving customer adoption, consulting on best practices, and working closely with various teams to ensure customer satisfaction.

Founding Customer Success Manager (AI SaaS). Founding Customer Success Manager. Owning onboarding setting customers up for success from day one.

As a Senior Customer Success Manager at Parametric Technology (UK) Limited, you will be a strategic partner for our key enterprise customers, ensuring their successful adoption, utilization, and expansion of our solutions to drive maximum value and foster long-term relationships. Mentor and guide ju

A leading company in security automation is seeking a Customer Success Manager in the UK to enhance customer experience and retention. The ideal candidate will have over 5 years in B2B software roles, focusing on managing large enterprise customers. This remote role offers competitive compensation a

As a Customer Success Manager, you will partner with fellow CS professionals at leading global startups to drive value realization and strategic growth. Customer Success or Account Management within a B2B SaaS environment, ideally with a commercial track record. Collaborate cross-functionally with H

A leading global software company is seeking a Customer Success Manager to manage UK & EMEA accounts. You will directly influence customer satisfaction and success in a hybrid work environment based in London. Candidates should have 2-3 years of Customer Success or similar experience, excellent stak

Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key st

Build and execute structured Success Plans aligned to customer KPIs. Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Deliver training and enablement to ensure customers achieve measurable outcomes.

With accelerating growth and increasing complexity across strategic accounts, the business is now investing further in its Customer Success function to drive retention, expansion and long‑term customer value. Founded in 2017 and operating with a lean, high‑performing commercial team across Sales

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

As a Senior Customer Success Manager, you will own the commercial relationship with our enterprise customers, driving retention, expansion, and measurable business outcomes. We’re seeking a commercially minded, consultative, and relationship-driven Senior Customer Success Manager to own and grow a

Maintain accurate customer data and success plans in CRM and Customer Success platforms. As a Customer Success Manager at Swimlane, you will own the post‑sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. B2B software roles; 3+ years in Cus

A leading recruitment platform in the United Kingdom is seeking a Customer Success Manager to partner directly with Small Business and Mid-Market customers, supporting their recruiting operations. This role offers an opportunity to make a significant impact on customer satisfaction and success by en

We are looking for a highly motivated and experienced Customer Success Manager to join our team. This role is pivotal in securing the profitable renewal of our E-Commerce portfolio, ensuring customer satisfaction, and driving sustainable growth of our customer relationships. Own and manage customer

We are looking for a Senior/Principal Customer Success Manager to join our Customer Experience team. Senior/Principal Customer Success Manager. Motivated to drive outcomes for your customers, you see Customer success as your own.

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Are you an experienced Customer Success lea

The Customer Success Manager is a crucial ambassador for our clients. About the Customer Success Team. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms.

As a Customer Success Manager at Optro, you will play a pivotal role in ensuring our client's success and satisfaction. Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Familiarity with customer success tools li