Customer support advisor jobs in United Kingdom

Mortgage Advisor Morris Dibben Estate Agency are looking for a Mortgage and Protection Advisor to join them in Bitterne. OTE £60k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. What can we offer you as our Mortgage and Protection Advisor.. • Competitive Salary OTE £60K, • Superb training and development programme, • Uncapped commission, • Leads generated from our colleagues in Estate Agency, • Quality and Loyalty Bonus, • Group Discounts on Property Services., • Transparent and fair progression structure, • Highly skilled and experienced management team, • Central Admin Support and agile IT tools to help you succeed, • Supportive encouraging and rewarding environment – We invest in you!, • Building relationships with the Estate Agency teams in order to provide training and support., • Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment., • Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs., • Full CeMAP or industry equivalent qualification., • Able to generate new business in a target driven environment, • Outstanding customer care / customer service experience, • Resilient, positive, organised, numerate and detail oriented, • Excellent verbal and written communication skills, • IT literate (MS Office, internet, email systems) Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS02226

Role: AV Support Technician Contract Type: Full-time, Permanent Location: London, UK Salary: £32,000 - £34,000, plus company benefits and opportunity to work on a blue-chip customer site Interview Process: 2 stage (Virtual and Face-to-face) Hours: Monday - Friday - 40 hours per week Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. Exciting new opportunity has been created on site at a major global bank, for someone excited in AV Support technology and service role. Working as part of a highly collaborative AV Technical team you will provide support and management of client audio-visual and unified communications technology at their UK headquarters, ensuring a seamless audio-visual experience for the client. They work at the intersection of front of house and client relations to deliver a collaborative, responsive and efficient service in line with the MOS team goals and vision. The AV Support Technician is expected to troubleshoot technical issues across a variety of technologies promptly and appropriately through to either resolution or escalation, supported by the wider Kinly Managed On-Site (MOS) and client teams. This is a technical role with a strong focus on problem-solving and communication to accommodate client needs and deliver the optimal experience. The position plays a key role in how the client views the Kinly MOS team and involves a high degree of exposure, at times working with executive management and managing directors to provide the services listed. When supporting a client or resolving an issue, they are expected to communicate this clearly to all aspects of the Kinly MOS and client Front of House teams. Key Responsibilities: • To deliver a punctual service at scheduled times and in accordance with agreed SLA's, service bookings and client briefs., • To operate audio-visual hardware in accordance with the brief and respond to ad-hoc client requests promptly and professionally., • To maintain and enhance the audio-visual estate to standards determined by the MOS Management Team through optimisation, enhancement, repairs, and routine procedures., • To act as first point of contact for all technical support to telephone, email and in-person requests from the client for all hardware, software and associated peripherals supported by the MOS team., • To log support calls and document their outcome to facilitate the resolution of common queries., • To redirect or escalate support requests as appropriate to a member of the MOS team and third parties., • To pro-actively provide information to the client and MOS team on the progress of outstanding support calls., • To proactively assist in the compilation and maintenance of an accurate inventory of hardware and software., • To proactively assist in the compilation of the MOS team's technical documentation, guidelines and procedures and ensure they are disseminated to clients., • To liaise with colleagues in all Kinly teams to ensure continuity of service for the client., • To assist the MOS Management Team and client with global projects and events., • To work with the MOS Management Team on bespoke projects that contribute to the Continual Service Improvement plan., • Security and Compliance: All Kinly staff must familiarise themselves and comply with all information security and compliance rules, regulations, and policies., • To always provide a professional, courteous, and rapid response to all clients., • To undertake such other work as may be assigned which is consistent with the nature of the job and its level of responsibility., • To contribute to a culture of collaboration and innovation and actively engage with learning and development opportunities available.Skills & Experience:, • Experience with Microsoft Teams and Zoom communication platforms, • Excellent interpersonal and communication skills and ability to explain technical issues to non-technical individuals and teams, • Excellent written and verbal skills, • Working experience and knowledge of Windows operating system (10 or 11) and O365 applications, • Working experience and knowledge of macOS and Apple devices, • An understanding of networking protocols and troubleshooting, • Experience using a helpdesk ticketing solution (ServiceNow, Remedy, Helix, etc.), • An appetite to learn and develop, with an outstanding work ethic, • Candidates will stand out if they have work experience in hospitality or event management and can demonstrate a keen interest in AV technology.If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.

Role: Senior Project Manager - AV Contract Type: Full-time, Permanent Location: London or Sunbury-upon-Thames (Kinly operate a hybrid working environment, allowing for a mix of office/home working) Salary: Competitive and negotiable dependent on experience, plus company benefits Interview Process: 2 stage (Virtual and Face-to-face) Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. As our business and client base continues to develop further, we now have a new opportunity for an experienced Senior AV Project Manager to join our team. The successful candidate will work within the Major Projects team, being responsible for leading the successful delivery of and overseeing all commercial facets of Audio-Visual projects, acting as the primary liaison for clients to guarantee the fulfilment of contractual obligations throughout the project's lifecycle. Fostering a close relationship with main contractors, consultants and professional teams is key to ensuring Kinly's Major Projects are delivered on time and on budget. The Senior Project Manager is responsible for managing project budgets and schedules, fostering external collaboration with clients and 3rd parties, plus internal coordination with Project & supplementary teams. Key responsibilities: • Ensure projects are completed in a timely and efficient manner, to our clients' satisfaction, and in compliance with all contract requirements., • Full responsibility of commercial and contractual obligations of multiple projects simultaneously, • Preparing and managing project schedules and budgets, and providing updates on commercial performance and forecasting, • Communicating project progress and status, both internally and with the clients, • Managing project scheduling and staffing with in-house and sub-contracted labour, • Overseeing project site managers, Installers, Commissioning leads & Programmers, • Forecasting invoicing and work effort throughout portfolio, • Travelling to project/customer sites will be required in this position, as projects demand, • Facilitating quality assurance requirements as/where necessary, • Fully managing all elements of logistical requirements across a portfolio of projects, • Maintaining a high standard of project delivery principlesSkills and experience:, • Experience in related industry and technical knowledge of AV industry, • Full understanding of JCT contractual terms and requirements is essential, • Ability to interface well with clients and co-workers and to lead subordinate staff effectively, • Confident presenter/chair of meetings in person and on video calls - leading coordination of AV activities throughout the project life-cycle, • Confident presenter in a tender situation, • Ability to manage multiple projects simultaneously, at varying levels of value and complexity, • Well organised, with attention to detail and meticulous planning skills, • Procore & ServiceNow experience desired but not essential (Training Given), • Able to create and manage schedules, reports, financial forecasting and budgets, • Prince2/PMP qualification or equivalent desirable If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.

Role: AV Technician Contract Type: Full-time, Permanent Location: London, UK Salary: £38,000 - £42,000 (dependent on experience), plus company benefits Interview Process: 2 stage (Virtual and Face-to-face) Hours: Monday - Friday: 40 hours per week operating on a shift basis between 7am - 7pm Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. Exciting new opportunity has now arisen working for an iconic global organisation with an impressive site in London to provide AV technical and break fix support across all of their meeting rooms and technologies across their estate. The position involves a high degree of exposure, working sometimes with executive management and managing directors to provide the services below. Key responsibilities: • Perform L3 incident management, • Demonstrate Self Service AV and VC Capabilities to end users wherever possible, • Provide service continuity support including preparation for restoration of service from Power Downs, Black Building Exercises and other planned or unplanned Business Continuity Management activities, • Assist with support for video / audio conferencing problems; investigating faults, • Ensure all multi-media / presentation rooms are maintained in good working order, • Presentation / multi-media meeting room/event support, including duration support, • Provide AV and VC set-up and technical support across all meeting rooms and VC equipped rooms, • Assist with training of new starters and freelancers, • Video / audio conference setup and support, • Assist Project Managers with on-going projects, across all customer sitesSkills and experience:, • An excellent working knowledge of Creston, Cisco and Extron kit, Lightware, • A good technical understanding of video conference standards and protocols, • A working knowledge of networks, • Proven industry experience in fields relating to AV and VC activity, • Experience of client facing responsibilities in a corporate environment, • High level of customer serviceIf you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.

Role: AV Event Technician Contract Type: Full-time, Permanent Location: London, UK Salary: £27,000 - £30,000 (dependent on experience), plus company benefits Interview Process: 2 stage (Virtual and Face-to-face) Hours: Monday - Friday - 08:00-18:00 with out of hours working evenings and occasional weekends (Overtime often available) Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. Exciting new opportunity has arisen on a famous and iconic client site in central London, working as an AV Technician. Key responsibilities: Events & Broadcasts: • Liaison with management and clients regarding the exact audio-visual requirements for events., • Operation of audio-visual equipment as allocated by the AV or Venue Management during events with the aim to provide high quality technical standards, • Positioning, installation and operation of equipment within event areas, • Perform all necessary pre-event checks as required for the event, • Support of video / audio conferences / Webcasts in support of live events, • Cooperate with specialised production and facilities companies in the provision of events and broadcasts, • Set up & support of Call Centre Network for Telethons, Emergency Appeals and Press Announcements, • Setup and support of AV equipment to the client in meeting rooms, • Assist with IT and network requirements for events as dictated by the customer, • Assist with support for video / audio conferencing problems. Investigate faults and recommend further actions to rectify, • Carry out regular preventative room checks, ensuring all equipment functions correctly, • Proactive maintenance / reporting to ensure all AV equipment is always of the highest standard and functioning correctly, • Testing and connection of communications and networking to equipment via patching of floor boxes and Comms room terminals, • Deputise for the AV Manager in the event of absence, • Supervise additional/ cover technicians and external Production companies/agenciesSkills and experience: Essential • Team Player with a positive & flexible attitude to the workplace, • Operating digital and analogue sound desks capability - Allen & Heath, Soundcraft, • LED Videowall, Video Projection & switcher Operation ability, • Good knowledge across a broad range of devices & applications Mac, Microsoft Office etc, • Experience operating remote controlled or stand-alone video cameras - Sony, • Complete understanding of signal flow in both audio and video installationsDesirable, • Experience within a Live music or Theatre based role, • Basic Lighting skills, • Operating vision mixers - Panasonic, Black magic, • Networking, IP & Wi-FiIf you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.

Trainee Mortgage Advisor Countrywide Mortgage Services are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in King's Lynn. OTE £50k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. What can we offer you as our Trainee Mortgage and Protection Advisor: • Competitive Salary OTE £50K, • Superb training and development programme, • Uncapped commission, • Leads generated from our colleagues in Estate Agency, • Quality and Loyalty Bonus, • Group Discounts on Property Services., • Transparent and fair progression structure, • Highly skilled and experienced management team, • Central Admin Support and agile IT tools to help you succeed, • Supportive encouraging and rewarding environment – We invest in you!, • Building relationships with the Estate Agency teams in order to provide training and support., • Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment., • Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs., • Hold CeMap or industry equivalent qualification., • Able to generate new business in a target driven environment., • Outstanding customer care / customer service experience., • Resilient, positive, organised, numerate and detail oriented, • Excellent verbal and written communication skills., • IT literate (MS Office, internet, email systems). Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS02691

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a Technical Account Director who expects more from their career. It's a chance to extend and improve dunnhumby's Technical Account Management team. It's an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers. Joining our team, you'll work with world class and passionate people to deliver best in class services to our clients. This role will involve the candidate to be predominantly working on the Tesco account. What is expected from the role • Create and implement the Technical Account Management strategy and roadmap, working closely with key clients and internal departments to translate and balance requirements and influence priorities., • Own and manage the staffing plans for your Technical Account Management team., • Pre-Sales - Work with dunnhumby Client Leadership, Analysis, Products and Capability teams to understand proposed scope of work to ensure dunnhumby data solution & products and client IT meet the requirements; attend commercial prioritisation and critical business development meetings with clients., • Lead data exploration assessment and audit for key clients with senior IT stakeholders in the client organization, owning relationships at Chief Information Officer / Chief Technology Officer level to articulate those plans as part of dunnhumby's overall engagement., • Act as subject matter expert answering complex data related inquiries from key internal and external client stakeholders: use own subject matter expertise to ensure that data and technology provision is suitable for service delivery., • Use data and technology expertise to articulate and recommend the best options to outline the data roadmap and resolve data issues/problems for the most strategic clients., • Lead the documentation and presentation of data and technology requirements to appropriate Leadership Teams within dunnhumby, and client steer committees to assure roadmap/delivery plans., • Create and manage service provision, Service Level Agreements (SLA's) and data issues with client data providers, including acting as an escalation point to ensure swift issue resolution (in conjunction with the data management team). Establish differing standards for non-standard situations and drive these through to execution., • Support the wider data and technology & product teams to help shape and build future data products and propositions., • Actively demonstrate dunnhumby values and behaviours., • Lead the Tesco Technical Account Management team, lead on performance evaluations and ensure team members have individual development plans and the required training they need to succeed., • Manage risk effectively, provide visible and consistent leadership on Values and Code of Business Conduct and act where you see issues. Protect our team by ensuring they have the skills and training needed including completing SLS. What we are looking for: • Deep client relationship management - Ability to build trusted advisor status with senior client stakeholders, driving long-term partnerships., • Cross-Functional leadership - Ability to coordinate across internal teams to align client needs with organizational capabilities and deliver outcomes smoothly., • Strategic problem solving - Proactively identifying client challenges, bringing teams together to shape solutions across product and services offerings, and escalating or resolving issues effectively. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Join us as an Investment Advisor (IA) focusing on markets within Middle East, Africa and Asia. You will work in close partnership with Relationship Managers in Private Banking, serving as a specialist with a deep understanding of our investment offerings. In this role, you'll focus on direct interactions with affluent clients, building and nurturing both internal and external relationships to grow a portfolio of investment and discretionary clients. The IA is expected to stay informed on the latest regulatory requirements and compliance policies, ensuring strict adherence to all standards. Maintaining compliance and managing risk are essential aspects of this role, as we aim to protect the business from undue exposure. To succeed as an Investment Advisor, you should possess the following essential skills and qualifications: • Industry qualifications at FCA Level 6 and/or CFA, with the potential to pursue additional qualifications as required by business needs., • A deep, comprehensive understanding of our investment philosophy, including asset classes such as equities, bonds, alternatives, derivatives, and foreign exchange., • Experience within Middle East, African and Asian market., • Self-motivation and the ability to strategically plan and execute client acquisition and relationship-building efforts., • Relevant experience in the affluent investment industry at a level consistent with this role., • Excellent presentation skills to effectively communicate and showcase our investment offerings. This role is based in London. This role is deemed as a Certified role under the PRA & UK Financial Conduct Authority - Individual Accountabilities Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Purpose of the role To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities • Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance., • Understanding of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings., • Response to customer inquiries,attend client meetings and obtain a detailed understanding of complex personal / corporate financial circumstances in order to provide options for suitable product solutions. Support with resolution of issues,and provision of guidance on product usage.., • Presentation of the advantages and features of the product to potential customers,building trust and encouraging adoption., • Assistance with the development and execution of marketing materials for the product,such as pitch materials and client presentations., • Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders., • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes.

Overview RSSB has a fantastic opportunity for a suitably qualified candidate to support the shaping of the regulatory and standards landscape across GB rail as it continues to develop and evolve. As a Lead Legal and Regulatory Advisor, you will provide advice and expertise on rail safety and interoperability to RSSB's external customers and internal stakeholders. This role is offered on a full time, permanent basis (36 hours per week), with a great hybrid working pattern and flexiblity offered around our core hours. On the in-office days you will be based in the City of London. The Team: One of RSSB's functions is to develop railway standards on behalf of the railway industry in Great Britain. Standards are an agreed way of doing something. They support the railway to function as a whole system, help manage risks, open markets, and reduce costs as the industry does not have to keep reinventing the wheel. The Standards Management, Policy and Strategy team leads three workstreams to support the development of railway standards. • The 'standards management' workstream looks after and implements the governance arrangements for developing standards and monitors compliance. It also develops, manages and seeks continuous improvement of internal policies, processes and procedures., • The 'standards delivery' workstream leads on economic assessments and supports the development of business cases to change standards. It also provides technical expertise on regulatory policy to projects and cross-industry committees. Responsibilities • Provide expert legal and regulatory advice on rail safety, interoperability and other relevant frameworks to RSSB's customers and internal stakeholders, including the Standards Directorate and the national research, development and innovation programme., • Lead end-to-end projects where the technical lead is the Standards Management, Policy and Strategy team., • Actively engage with stakeholders from across the industry so RSSB's outputs meet their needs, are of high quality, result in tangible benefits and are accepted by cross-industry groups and committees., • Prepare and present legal and regulatory concepts to non-technical audiences in a way that engages, informs, and drives decision-making., • Support the delivery of RSSB's commercial work programme., • Support the team in implementing the Rail Standards Strategy and delivering the RSSB's Business Plan commitments to time, quality and budget. You will need to be a candidate who can evidence understanding of the legal and regulatory landscape and can research, absorb and analyse often complex legislative information from multiple sources. You will also need to demonstrate the ability to disseminate appropriate, practical guidance out to a wider audience using methods that are engaging and impactful. Specific requirements include; Essential: • A minimum of a 2:1 bachelor's degree or equivalent experience, preferably with a legal component., • Experience in writing business cases or impact assessments and options identification and evaluation., • Strong analytical skills and the ability to apply them in the context of the railway system., • Managing, leadership and coaching skills., • Committed to proactively seeking opportunities to broaden your skills and experience. This includes quickly and independently grasping unfamiliar technical areas and being willing to learn from others., • Able to see the bigger picture and think critically to define a problem before finding suitable solutions., • Build positive working relationships with colleagues from other disciplines across the business that help everyone achieve goals and business objectives whilst appreciating others' motives and concerns., • Knowledge of, and ability to use the Microsoft Office 365 suite., • Effective communication skills to share thoughts and ideas through methods appropriate to the audience, with experience in presenting complex technical subject areas at senior cross-industry groups and committees., • Adapt and respond effectively when embracing new opportunities, change and in navigating uncertainty., • Actively contribute as part of a team and work towards achieving team goals and outcomes., • Take responsibility and demonstrate accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities., • Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals., • Can work collaboratively within an evolving industry, gaining stakeholder confidence through understanding their goals and motivations and demonstrating credibility as an expert. We are committed to investing in our staff and offer formal and informal learning opportunities for development. We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.

The role As a Service Charge Advisor you will report to the Service Charge Manager and will be responsible for delivering a high-quality support service to service charge payers and other stakeholders. You will support your team and contribute to the transformation of our Service Charge delivery. Please note this job is based from of our Croydon office with hybrid working options available once you have completed your probation period. What you'll do • Assisting the Service Charge Analysts in accurately calculating, constructing, and issuing all estimated and actualised service charges ensuring compliance with legal deadlines, contractual agreements, policies, and procedures enabling full recoverability of costs, including the full preparation for straightforward schemes, • Delivering a customer-centric, support service for service charge payers., • Responding to customer queries in a timely way, communicating with them directly and proactively providing them with information and documents., • Supporting Service Charge Analysts in the extraction of expenditure from the accounting system and monitoring of scheme specific service charge budgets, • Preparing and reviewing invoices for examination and certification by external auditors, • Excellent customer service skills, • Strong organisational skills, able to control and deliver a range of tasks to meet deadlines., • Excellent communication skills (written and oral), • Excellent financial and numerical skills Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Tesco Media and Insight Platform is a partnership between Tesco, the UK's largest grocery retailer, and dunnhumby, a global leader in Customer Data Science. Together, we always put the customer first. Fuelled by data from over 24 million Clubcard holders, our closed-loop measurement helps you understand consumer behaviour and ensures that every pound of your advertising budget is spent targeting the right customer, at the right time, with the right message across the full marketing funnel. We're here to help brands Shape What Britain Buys. We're looking for a talented Senior Agency Partner (12-month contract) who expects more from their career. Sitting within the Agency Development Team, this role is an exciting opportunity to help define the future of Retail Media with the UK's largest Retailer. The right candidate will play a defining role in growing our agency partnerships strategy and engagement. You will be responsible for the strategic delivery of our agency business. This will involve you working with media agencies, brand clients, and internal teams (Product, Solutions, Media, Insights) to drive our vision to reality across the Tesco Media Landscape. What you'll be working on • Develop and execute a comprehensive agency partnership strategy aligned with Tesco Media's commercial goals., • Act as a strategic advisor to agencies, offering tailored solutions that drive mutual growth., • Sales driven approach to exceed agency performance, managing pipeline, and revenue growth, using insights to inform future strategy., • Represent Tesco Media at industry events, forums, and agency meetings to enhance visibility and thought leadership., • Support the development of digital products and capabilities in collaboration with dunnhumby and other stakeholders., • Strong sales background that demonstrates a track record in generating incremental revenue from agencies., • A strategic thinker with a clear understanding of omnichannel and the wider media landscape. Retail media experience is a plus., • Knowledge of the agency landscape, major players, operating models, commercial structure, and building trade agreements and joint business plans., • Someone who enjoys and engages with their clients as a solutions focused partner to unlock opportunities and deliver success., • Relationship building with senior agency stakeholders to enable identification of agency growth areas to unlock revenue opportunities., • Someone capable of developing relationships with key personnel at both Tesco and relevant media agencies., • Passionate about sharing their expertise and collaborating with their colleagues., • An interest in working with stakeholders to develop digital products and capabilities to create and drive value in and out of dunnhumby. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Summer Internship Programme Overview Join us as a summer intern and discover the world of finance and technology. Dive into our culture, engaging in real projects that offer a comprehensive business overview. Select your desired business area for an in-depth introduction, taking on immediate responsibility guided by a mentor and line manager. Forge connections, explore new horizons, and unlock growth opportunities in this 10 week journey. Join us during the summer of your penultimate or final year of university to build skills, expand knowledge, and embark on an impactful path towards a promising career. Why join the Capital Markets Summer Intern Programme? As a Summer Analyst, you'll learn from the several specialist areas covering equity and debt origination, loans, structuring, risk management and syndication; these areas operate within four business units, including Debt Capital Markets, Risk Solutions Group, Equity Capital Markets and Leveraged Finance. No matter which area you intern in, you'll learn from the best in the business, immerse yourself in our culture, and be involved in real projects. On this programme, you may work on live deals and deal proposals, prepare new business presentations and earn the art of executing transactions. Investment Banking at Barclays In our Country Coverage, Sector and M&A teams the Investment Banking team work to build and maintain relationships with clients, understand their needs, expectations and financial goals to develop and propose appropriate investment banking solutions for clients and their companies. Who we're looking for To be considered for this programme, you must be in your penultimate or final year of your degree, in any area. Ideally, you will have an interest in business and finance, a good work ethic and be keen to learn and develop your skill set, allowing you to deliver the best products to our clients. The location for this role is indicated in the job title, and you will be based at that location. If you are accepted into our graduate programme, your base location will be the same as it was during your internship. Barclays will accept applications from candidates who require visa sponsorship to work in the UK. Working in London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. And if you're technically minded, you'll get more from your tech career by collaborating with other brilliant minds on game-changing innovations that are redefining the future of finance. Purpose of the role To participate in the day-to-day activities of the capital markets division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities. Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for capital markets, advising a broad range of corporate clients, to deliver holistic, structured solutions., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for capital markets., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisation's products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information., • Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. dunnhumby is looking for a Media Consulting Senior Lead to join our Growth Team in delivering solutions for our clients across EMEA & APAC region. Utilizing global best practice and in-depth market knowledge, the role will be responsible for supporting clients to build and optimize their retail media business in a customer centric manner, as well as assisting on broader proposition development and strategic projects. Key Accountabilities • Support Consulting Managers in delivering strategic projects to our clients which help them to solve business problems, create value, maximise growth and improve media business performance for their organisation., • Play a key role in consulting project delivery, building a trusted advisor relationship with the client, and supporting on project plans to ensure they are delivered effectively within the required timeframes and to budget., • Support the development of a Retail Media strategy for the client, identifying their specific objectives and appropriate brand positioning for the client to put a strategy into action with clearly defined processes and implementation plans, both internally and for the client., • Support regional capability & sales teams in creating pitches and proposals for prospective clients., • Think innovatively and creatively to help continually adapt and evolve our consulting offering in line with market appetite, keeping our media consulting packages, frameworks and toolkits up to date and competitive., • Analyse Retailer sales and customer data and interpret Media Channel benchmarks to scope the potential size of the media opportunity for clients looking to monetise their assets., • Create insightful recommendations - both operational and strategic for assigned client(s) and produce deliverables of a high standard that answer a client problem enabling them to transform their business operations., • Liaise with the client's different departments to specify how the defined action plan will be implemented: IT, CRM, marketing, commercial, operations, promotions, analytics etc., • Keep at the forefront of media and loyalty market trends, proactively sharing across the Consulting team to ensure our knowledge is up to date and we can continue to deliver maximum value for our Retail clients., • A Master's degree in Business or Marketing, • Experience of working in similar global/ regional Consulting roles for global organizations, • CRM and/or Rewards program experience, • Media experience across the Retail Media value chain (for digital media, store and/or CRM) across marketing, selling and servicing within complex, multi-channel, multi-site retail clients, • Demonstrable experience of working with Retailers, Media Agencies and Brands, • Strong understanding of the broader media landscape and the benefits of each media solution to brands, along with a good grasp of the metrics used to target and measure each Channel, • Excellent communication skills (both verbal and written), • Good working knowledge of the application of enabling technologies for media and broader customer experience What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. At dunnhumby , we help brands and retailers use data science to put customers first. As we continue to innovate in AI and technology, we're looking for a commercially astute Senior Legal Counsel to join our Legal team in London. This is a fantastic opportunity to help shape our legal strategy and practice around cutting-edge tech, AI, and procurement initiatives, while mentoring and managing a talented legal professional. What You'll Do • Lead legal support for technology, AI and procurement-related matters across the business., • Draft, review, and negotiate a wide range of commercial contracts, including SaaS, software licensing, data processing, reseller / introducer and AI-related agreements., • Advise stakeholders on legal risks and regulatory developments in AI, data protection, and emerging technologies., • Collaborate with cross-functional teams including Tech, Data Science, Procurement, Privacy, and Risk and Compliance., • Manage and develop one direct report, fostering growth and legal excellence., • Act as trusted advisor on strategic projects to senior management and C-suite, • Help set our legal vision for your area and continuously improvement our legal policies, processes, standards and guidance. What We're Looking For, • Qualified solicitor with significant post-qualification experience., • Strong background in commercial, IP, data and privacy law with a focus on technology, AI, outsourcing and wider procurement. Digital media and open source experience would be an advantage., • Strong experience working in-house at a tech or digital media company or within a tech-focused team at a law firm. Strong global or international experience would be an advantage., • Excellent stakeholder management and communication skills., • Proven ability to lead on complex legal matters, manage competing priorities, make the complex simple, and achieve quick, risk-aware outcomes., • A collaborative mindset and a passion for innovation, including the use of technology in legal work. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Summer Internship Programme Overview Join us as a summer intern and discover the world of finance and technology. Dive into our culture, engaging in real projects that offer a comprehensive business overview. Select your desired business area for an in-depth introduction, taking on immediate responsibility guided by a mentor and line manager. Forge connections, explore new horizons, and unlock growth opportunities in this 10 week journey. Join us during the summer of your penultimate or final year of university to build skills, expand knowledge, and embark on an impactful path towards a promising career. Why the Investment Banking Summer Intern programme? As a Banking intern, you will be working with our Coverage and Mergers and Acquisition teams. Here, you'll come up with the answers to our clients' most strategic questions. Advising a broad range of corporate clients, you'll deliver holistic, structured solutions that help our clients deliver on their goals; whether that's through mergers and acquisitions, capital raising, structured solutions or risk management. As a Summer Analyst, you'll spend the summer learning the art and science behind executing a transaction. As a member of one of our industry, product or geographic groups, you'll work on live deals and deal proposals. You may also work on projects that include: • Financial analysis and modelling, • Valuation, • Industry research, • Client due diligence, • Developing written materials, including offering memoranda and new business presentations. Investment Banking at Barclays Barclays is one of the world's top-tier investment banks. We are one of the only non-US, full-service rivals to the biggest US investment banks. And being headquartered in Europe gives us a unique advantage. We think and act differently. From Hong Kong to Houston, and Tel Aviv to Tokyo, everyone at Barclays enjoys a real sense of purpose, because they work for a business that fosters innovation, champions sustainability, and deploys finance responsibly for the common good and the long term. We provide comprehensive financial advisory, capital raising, financing and risk management services to corporations, governments and financial institutions worldwide. We take an integrated approach to client coverage, providing access to bankers who have industry and geography specific expertise across all investment banking products. Who we're looking for To be considered for this programme, you must be in your penultimate or final year of your degree - in any discipline. Ideally you'll have a keen interest in business and finance and an a curiosity to learn. We value resourcefulness, teamwork, enthusiasm and an entrepreneurial spirit, all of which might be showcased through your involvement in extracurricular activities. The location for this role is indicated in the job title, and you will be based at that location. If you are accepted into our graduate programme, your base location will be the same as it was during your internship. Barclays will accept applications from candidates who require visa sponsorship to work in the UK. Working in London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. And if you're technically minded, you'll get more from your tech career by collaborating with other brilliant minds on game-changing innovations that are redefining the future of finance. Purpose of the role To participate in the day-to-day activities of the investment banking division. Gain broad exposure to different types of clients, transactions and focus on specialist areas. Accountabilities • Collaboration on live deals, client pitches, support the team with advising on a broad range of corporate clients, delivering holistic, structured solutions to deliver on client goals., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for investment banking., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisation's products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Graduate Programme Overview If you're a recent graduate or soon-to-be graduate join us and unlock a world of carefully curated experiences, knowledge, and connections to shape your career. Along the way, you can expect all the training and support you need to make your mark on the world. Put simply, we'll empower you to help determine how we do things and where we go next. Our graduates are a vital part of our success, and we welcome applications from people from all walks of life. Whoever you are and wherever you want to join us, if you're curious, creative and ambitious, this is a world in which you can truly belong. Why the Investment Banking Graduate programme? In our Country Coverage, Sector and M&A teams the Investment Banking team work to build and maintain relationships with clients, understand their needs, expectations and financial goals to develop and propose appropriate investment banking solutions for clients and their companies. The chance to make an impact As a Banking graduate, you will be working with our Coverage and Mergers and Acquisition teams. Here, you'll come up with the answers to our clients' most strategic questions. Advising a broad range of corporate clients, you'll deliver holistic, structured solutions that help our clients deliver on their goals; whether that's through mergers and acquisitions, capital raising, structured solutions or risk management. After several weeks of intensive training to start, you'll join one of our industry, product or geographic groups and start working on live deals and business development projects right away. Within small deal teams, you'll quickly play an important role on a variety of demanding assignments. You may work on: • Financial analysis and modelling, • Valuation, • Industry research, • Business evaluation and strategic assessment, • Business and idea generation, • External and internal stakeholder communication 2 year targeted, fast-track programme focused on developing specialist technical expertise. Investment Banking at Barclays Barclays is one of the world's top-tier investment banks. We are one of the only non-US, full-service rivals to the biggest US investment banks. And being headquartered in Europe gives us a unique advantage. We think and act differently. From Hong Kong to Houston, and Tel Aviv to Tokyo, everyone at Barclays enjoys a real sense of purpose, because they work for a business that fosters innovation, champions sustainability, and deploys finance responsibly for the common good and the long term. We provide comprehensive financial advisory, capital raising, financing and risk management services to corporations, governments and financial institutions worldwide. We take an integrated approach to client coverage, providing access to bankers who have industry and geography specific expertise across all investment banking products. Who we're looking for To be considered for this programme, you must be motivated and curious with a degree or expected degree - in any area. Ideally, you will have an interest in business and finance, a good work ethic and be keen to learn and develop your skill set, allowing you to deliver the best products to our clients. This role is regulated by the FCA. Barclays will accept applications from candidates who require visa sponsorship to work in the UK. Working in London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. And if you're technically minded, you'll get more from your tech career by collaborating with other brilliant minds on game-changing innovations that are redefining the future of finance. Purpose of the role To participate in the day-to-day activities of the investment banking division. Gain broad exposure to different types of clients, transactions and focus on specialist areas. Accountabilities • Collaboration on live deals, client pitches, support the team with advising on a broad range of corporate clients, delivering holistic, structured solutions to deliver on client goals., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for investment banking., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions., • Development and implementation of financial models and strategies that support in decision making in investment banking. Understand how businesses work and learn from experts in the industry., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Trainee Mortgage Advisor Trainee Mortgage Advisor – Plymouth This is your chance to join an established Estate Agency team in a thriving office in order to help customers purchase their dream home whilst taking care of all their mortgage and protection needs. What’s in it for you? • Excellent internal progression to support your career aspirations, • Lucrative earning potential and uncapped commission, • Abundance of lead opportunities, • Supportive and rewarding environment, • Industry leading training and development, • Central Admin Support and agile IT tools to help you succeed, • All expenses paid trips for top achievers, • Competitive basic salary with a realistic year one OTE of £50k, • Building relationships with the Estate Agency team through training and support, • Take part in regular team meetings to discuss best practice and build relationships, • You will conduct 2 to 3 appointments a day, • Providing advice on a range of products and services to meet your customers’ needs, • Resilient, positive and friendly attitude, • Strong track record in generating new sales and following through to completions, • Motivated to be successful, • Always doing the right thing by the customer, • Able to work under pressure and build strong alliances, • CeMap qualified or Equivalent or willing to train towards holding the qualification Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS02795

Estate Agent OTE: £24,000 Uncapped Commission, Career Progression We’re looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Storrington working in our well known King & Chasemore estate agency. Why join us as an Estate Agent / Sales Negotiator? • Industry leading training and development, • Support to gain your Level 3 qualification in your specialist area, • Demonstrable career ladder, • Supportive and rewarding environment, • Compete for top achievers awards The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales and progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator • Preferably an experienced sales person, • Able to generate new business in a target driven environment, • Outstanding customer care / customer service experience, • Resilient, positive, organised, numerate and detail oriented, • Excellent verbal and written communication skills, • IT literate (MS Office, internet, email systems) Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACW05763

Senior Estate Agent OTE: £40k, Uncapped Commission, Career Progression, Company Car/Allowance We’re looking for a highly motivated Senior Estate Agent / Senior Sales Negotiator to complement our fantastic residential sales team in Worcester working in our well known RA Bennett estate agency. Why join us as a Senior Estate Agent / Senior Sales Negotiator? • Industry leading training and development, • Support to gain your Level 3 qualification in your specialist area, • Demonstrable career ladder, • Supportive and rewarding environment, • Compete for top achievers awards, • Competitive basic salary with uncapped commission The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales and progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Senior Estate Agent / Senior Sales Negotiator • Preferably an experienced sales person, • Able to generate new business in a target driven environment, • Outstanding customer care / customer service experience, • Resilient, positive, organised, numerate and detail oriented, • Excellent verbal and written communication skills, • IT literate (MS Office, internet, email systems) Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. EACW05500

Hours: 39 hours a week-13 Month Contract Salary: £9.70 Per Hour 77-79 Darkes Lane, Potters Bar EN6 1BW Why Superdrug? Passionate about beauty and health? Love talking to customers? If you're ready to roll up your sleeves and get stuck in, you'll have a great time at Superdrug working as an Apprentice Sales Adviser. Working in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. An Apprentice Sales Adviser role is just the start! We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling! Here's the exciting bit...a great day includes: In our Apprentice Sales Advisers, we look for a positive mindset, people who can support their team to get things done and enjoy getting involved. Your role at Superdrug as one of our Apprentice Sales Advisers will be all about serving customers mostly at the till point where you will deliver excellent service and make sure customers don't miss out on any of our great Star Buys. You'll help ensure that the store is well stocked, and a high level of store presentation is maintained and will actively be involved in achieving the store targets. Your Assessor and store team will work with you to improve your communication, team work and organisational skills. They will support you with your employability skills including interview skills, CV preparation, managing your money, health, and wellbeing. Your training will take place in store so no college days! At the end of your training, you will complete an end point assessment and on successful completion you will achieve a Retailer L2 Apprenticeship. During your Apprenticeship your Assessor and Store Manager will discuss with you any potential progression opportunities, including becoming a sales advisor, team leader or other retail roles. It is a great experience that will prepare you for even bigger challenges. Superdrug Apprentice Sales Advisers are extremely important to us, we recognise that you are our future Team Leaders. We will actively develop your skills and offer real career progression supported by our excellent in-house training and Apprenticeship qualifications. What you'll need to succeed? • Confident and clear communication skills, • Passionate about retail and customer service, • Desire to learn and improve your knowledge/skills, • Willingness to carry out piercing services for our customers (training provided) You qualify if... • You have a grade 4 / C GCSE (or equivalent) in English and maths, • You are not currently in any form of education and you are available for full time shifts, • You HAVEN'T completed a Retail Apprenticeship before, • You are eligible to work in the UK, • Up to 28 days holiday, • Up to 30% discount for you and a nominated friend or family member, • Excellent training, • Great sales incentives, • Enhanced company sick pay and pregnancy loss and support Come and be part of something special! For information on how we manage and store your data please go to:

Job Title Solution Consultant Job Description As a Pre-Sales Solution Consultant, you'll work closely with current and prospective customers to translate business problems into technical solutions-centred around Sage X3 and supporting platforms. From leading discovery workshops to crafting proof-of-concepts and delivering powerful demos, you'll help businesses see what's possible with the right tools. This is a strategic, customer-facing role where you'll bridge the gap between business needs and technology with insight, credibility, and confidence. Key Responsibilities What You'll Do • Engage with clients in discovery sessions to uncover technical and business requirements, • Design and present tailored Sage X3 solutions that align with financial, operational, and strategic goals, • Deliver live product demonstrations, value-led presentations, and proof-of-concept builds, • Collaborate with product and marketing teams to enhance solutions and customer experience, • Support partners and internal teams through training, documentation, and configuration guidance, • Contribute to proposals, bid reviews, and performance reporting, • Act as a trusted advisor, building long-term relationships with clients and partners You'll Succeed If You Have • Degree or diploma in finance, business, or IT, • Experience in customer-facing roles (pre-sales, consulting, or technical support), • Strong knowledge of ERP software (Sage X3, NetSuite, Dynamics 365, Epicor, etc.), • Excellent communication, presentation, and stakeholder engagement skills, • Strong analytical mindset and solution-oriented thinking, • Comfortable working with confidential data and managing complex projects What's In It For You • Work with an internationally recognised ERP platform driving transformation in the region, • Influence real-world business outcomes and deliver measurable value, • Collaborate with talented cross-functional teams and strategic partners, • Enjoy flexibility, autonomy, and opportunities for career growth, • Be part of a purpose-led business helping companies thrive through innovation Benefits? We have plenty... • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage., • 25 days of paid annual leave with the option to buy up to another 5 days • 8 bank holiday days, • Paid 5 days yearly to volunteer through our Sage Foundation, • 50% income protection, • Holiday buy + sell, • Comprehensive health, dental, and vision coverage, • Work away scheme for up to 10 weeks a year, • Ongoing training and professional development, • Hybrid working, • Healthy Mind app membership, • Access to various helpful memberships for finances, health and wellbeing #LI-MS2 Function Sales Country United Kingdom Office Location Newcastle;London;Winnersh;Manchester Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

We are looking for a motivated and passionate professional to join as a Senior Security Advisor within the Protective Security Advisory Team (PSAT). Youwill be responsible for the provision of in-depth independent unbiased technical security advice to SSGs Central Government, Defence and other clients. This includes detailed guidance as well as converting user requirements into technical specifications and undertaking system audits. This role requires travel across the UK and occasional overseas visits, including overnight accommodation. Travel & Subsistence (T&S) for overnight stays will apply. Leadership and Management • Demonstrate a personal commitment to the SSG Principles., • Be responsible for developing and enabling the SSG PSAT to deliver targets and goals., • Develop and maintain engagement with stakeholders relevant to the Project Plan., • Ensure stakeholders are kept informed and willing to support delivery activity., • Close liaison with other members of the PSAT together with SSG Ops, SSGs clients and system manufacturers & installers., • Management of PSAT projects. The work being undertaken to the timescales and budgets agreed with the Team Leader PSAT, • Provision of detailed design and guidance on the deployment and use of protective security measures. The incumbent will focus on electronic systems including IDS, AACS, CCTV, PIDS, SyL and an overview of physical measures including Barriers, Structures, Locking-devices, Doors & HVM, but will be expected to have knowledge of both electronic and an overview of physical security discipline., • Undertake verbal and written presentations (reports) covering technical security requirements to SSG staff and SSGs clients, • Engage with standards setting bodies and clients to encourage awareness of the government and industry requirements, influencing where possible, to benefit SSG and its clients in government. Promote SSG through professional representation., • Audit of installed systems covering commissioning, handover and reviews., • Keep up-to-date with security technology products and standards., • Support to Change Programmes and Initiatives to identify and manage any SSG associated risks and opportunities., • Other tasks as required to support SSG PSAT in the delivery of its services and priorities., • Keep up to date with Department and policies, processes and best practice.Person specification The Senior Security Advisors main responsibility is to advise on protective electronic security. Other requirements include: • Possess in-depth technical security knowledge and experience with proven time served experience in the field of security. This shall be in the field of electronic security (IDS/VSS/AACS/SyL/PIDS/System Integration) with an aspirational knowledge of Physical security (Barriers, Structures, Locking-devices, Doors & HVM)., • Excellent communication skills - Verbal and Written: Provide customer interface and represent SSG at high level external meetings. Undertake complex discussions and negotiations with SSG Project Managers and Client Security Officers for Key Project accounts., • Present focused technical security training for SSGs staff and external clients., • Have excellent organisational skills with the ability to manage a small team., • Have financial management skills: estimating, job costing, invoicing, and budget management., • Demonstrate a flexible approach to work and a willingness to attend site meetings and other locations when necessary. Full UK Driving Licence ONC/OND/HNC/HND/Degree in Electronic Security/Engineering (or Equivalent Government/MOD recognised qualification in electronic security). Licences Full UK Driving Licence Qualifications ONC/OND/HNC/HND/Degree in Electronic Security/Engineering (or Equivalent Government/MOD recognised qualification in electronic security). Behaviours We'll assess you against these behaviours during the selection process: • Communicating and Influencing, • Delivering at Pace, • Making Effective Decisions, • Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: • SSG Functional Competence Area 2: Physical Security (Awareness), • SSG Functional Competence Area 1: Electronic Security (Practitioner) Benefits Alongside your salary of 44,590, Ministry of Defence contributes 12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Generous Annual Leave: 25 days annual leave increasing by one day per year to a maximum of 30 days after five years of service., • Pension contribution: 28.97%, • Career Development:Benefit from continuous professional development opportunities within the security field, helping you grow and advance your career., • Company Vehicle: You may provided with a non-liveried company vehicle, eligible for personal use (taxable as a benefit)., • Equipment:Laptop and mobile phone., • Family Support:Access enhanced parental leave policies to support work-life balance during important life events., • Exclusive Discounts:Enjoy savings through the Defence Discount Service (fees apply), offerings deals on a range of products and services., • Health and Wellbeing:Receive Specsavers eye test vouchers and access on-site gym facilities (where available)., • Community and Social Perks: Join the Civil Service Sports Club (CSSC) or the Civil Service Club in London, providing access to a variety of social, cultural, and recreational activities (membership fees apply)., • On-Site Amenities:Many of our locations offer free parking, subsidised canteens, sports and social clubs, and on-site shops for your convenience. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at . The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience. Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit. At application you will be assessed against the following: Experience: CV: • Job history, • Full qualification details, • SSG Functional Competence Area 2: Physical Security (Awareness) Behaviours: • Working Together, • Making Effective Decisions, • SSG Functional Competence Area 2: Physical Security (awareness) The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: . As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Northern Ireland For jobs based in Northern Ireland, applications are welcome from all sectors of the community, but members from the Roman Catholic community are particularly welcomed, as this group is currently underrepresented in our workforce. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Sue Wright - Deputy Head Policy & Plans Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: , Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: . Attachments Security Services Group_Skills Framework_v1_May08-U Opens in new window (pdf, 174kB) EXTERNAL PACK Opens in new window (pdf, 1562kB) ArmyTLBEVP Opens in new window (pdf, 3932kB) Candidate Information updated_ Opens in new window (docx, 31kB)

Senior Mortgage Advisor Gascoigne Pees Estate Agency are looking for a Senior Mortgage Broker to join them in Kingston-Upon-Thames. OTE £50k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. What can we offer you as our Mortgage and Protection Advisor.. • Competitive Salary OTE £50K, • Superb training and development programme, • Uncapped commission, • Leads generated from our colleagues in Estate Agency, • Quality and Loyalty Bonus, • Group Discounts on Property Services., • Transparent and fair progression structure, • Highly skilled and experienced management team, • Central Admin Support and agile IT tools to help you succeed, • Supportive encouraging and rewarding environment – We invest in you!, • Building relationships with the Estate Agency teams in order to provide training and support., • Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment., • Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs., • Full CeMAP or industry equivalent qualification., • Able to generate new business in a target driven environment, • Outstanding customer care / customer service experience, • Resilient, positive, organised, numerate and detail oriented, • Excellent verbal and written communication skills, • IT literate (MS Office, internet, email systems) Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS02629

We are seeking a proactive and empathetic Customer Success Manager to join our client team in a key strategic position. As the trusted advisor and advocate for their customers, you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless a

Are you an HR professional who enjoys problem-solving and delivering great service? Join our friendly, supportive team as an HR Advisor and take your next step in a varied, client-facing role. Whether you’re moving up from an HR Assistant role or looking for a fresh challenge, you'll enjoy hybrid working, strong development support, and great benefits - including a discretionary annual bonus scheme, private medical insurance, a health cash plan, and a generous holiday allowance - all within a collaborative and people-focused environment. Benefits of joining our team: • £32,000 – £36,000 per annum (pro rata for part time work), depending on experience, • 25 days' holiday, plus Bank Holidays (pro rata for part time work), • Discretionary bonus scheme (annual), • Training & development opportunities, • Health cash plan benefits, • Private medical insurance, • Employee assistance programme, • Discount scheme, • Death in service benefit, • Company pension scheme In this fast-paced, generalist role, you'll be the first point of contact for our clients, delivering top-notch HR advice across a range of areas by phone and email (a good working knowledge of employee relations processes is essential). You’ll thrive in a supportive team environment while providing exceptional customer service. This role is perfect for you if you have experience as an HR Assistant or Administrator, providing basic HR advice in your previous role, or if you’re already an HR Advisor looking for a fresh opportunity. We're looking for someone eager to learn and ready to take the next step with our support. What you will do: • Provide first line HR advice via telephone and email to clients (issues ranging from holiday calculations, maternity queries, disciplinary and grievance processes, redundancies and more!), • Assist senior colleagues with more complex cases including disciplinary & grievance, performance & absence management, redundancies and the occasional TUPE or settlement agreement (don't worry we will work together on these cases!), • Review employment documentation ensuring compliance with current legislation and best practice, • Assisting with recruitment for our clients, • Previous experience in an HR Advisor or HR Assistant role is required, • Solid understanding and knowledge of UK employment law is essential, • Previous employee relations experience would be advantageous, • Proven track record in providing excellent customer service, • Strong and proactive communicator with the ability to adapt styles and build rapport with clients, • Ability to produce high quality correspondence and documentation with excellent attention to detail, • Self-motivated with an adaptable and flexible approach and a good sense of fun, • Good team player with a can-do attitude, • Excellent organisational skills with attention to detail and able to meet deadlines, • First rate IT skills including Microsoft Office and ability to use new systems with training, • Due to large volume of applications we cannot always contact all applicants. If you do not hear from us within 10 days, please assume that you have been unsuccessful on this occasion.

We are recruiting for an HR Advisor on contract to work for a leading Aviation and Defence organisation based 3 days per week in their Bristol offices and 2 Remotely. An exciting opportunity for anyone who has wanted to join HR is available within the HR team in Filton, working with an experienced team of HRBP's this role provides a perfect entry level opportunity and will support your growth and development as an HR practitioner. The HR advisor will report into the HR Business Leader for Filton Site and be a primary interface for employees and line managers in the business, ensuring that HR policies are applied consistently, and HR queries are dealt with promptly and reliably. As the HR Advisor you would be expected to support with various HR queries throughout the business, such as: • Being a primary interface for employees and line managers., • Advising managers on recruitment and selection strategies., • Developing expertise in our key HR processes and HR tools (Workday)., • Providing advice and playing a role in work reviews and change processes., • Using HR information systems to access, input and compile data., • Managing employee relationships, responding to any queries or problems that they have and managing their expectations., • Supporting the HR business leader and HR business partners with various employee relations topics such as capability investigations, including grievance and disciplinary., • Acting as the point of contact for hiring managers, employees and other HR team members., • Supporting managers and employees through the annual HR calendar.Key skills and competencies We are looking for candidates with the following skills and experience: - Interpersonal skills are the most vital skills for an HR advisor to possess as you will have to work with several people at different levels across the business. Alongside knowledge of HR systems, soft skills such as self-confidence and being persuasive are also important in this people focused role, as well as having a proactive mind-set and the ability to anticipate, address business issues and offer solutions to managers. • Strong IT/Data analytics skills to enable evidence based actions., • Ability to be adaptable and act with autonomy as well as part of a team., • Proficiency With Google-suite would be an advantage., • Proficiency with Workday would be an advantage., • Good communication and stakeholder management skills, teamwork and networking abilities., • Ability to convince, to negotiate & to take initiative., • Customer orientation & responsiveness, with a solution mindset., • Building & Managing Relationships.

Porsche Centre South London joined the Porsche Retail Group Ltd. (PRG) family earlier this year and we now have an opportunity for a Parts Advisor to join our expanding team, to represent one of the world's most iconic and admired automotive brands. Role: As a Parts Advisor for Porsche Centre South London, you will assist technicians and retail and trade customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently. Responsibilities: Assist customers (retail, trade and internal) in identifying the correct automotive parts and accessories Prepare and process quotations, sales orders and invoices in line with company procedures Build and maintain strong working relationships with trade parts customers to ensure repeat business Manage trade customers' accounts, including order processing and returns Coordinate trade delivery and collections, ensuring timely and accurate fulfillment Provide parts support to the service department and technicians in a timely manner Accurately process orders, returns, and exchanges using the dealership or parts inventory system Maintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotions Conduct regular inventory checks and support stocktaking processes Build strong relationships with customers by delivering excellent service and technical advice Receive, unpack, and store incoming parts, ensuring accurate stock control Keep the parts area organised, clean, and compliant with safety regulations Minimum Qualifications and experience: Previous experience in a similar role Strong knowledge of automotive parts, systems, and vehicle makes/models. Good computer skills (MS Office) and familiarity with inventory management or dealer systems Excellent communication and customer service skills Strong attention to detail and ability to multitask in a fast-paced environment. Preferred Qualifications: Previous experience in a parts advisor, counter sales, or automotive retail role in a fast paced, workshop environment Familiarity with electronic parts catalogues and ordering systems Excellent knowledge and understanding of the motor industry Full Driving Licence In return, we offer: This is a full time role, Monday – Friday: 8am to 5.00pm and 1 in 3 Saturdays, 8am to 1 pm OTE £35,000 - Basic Salary of up to £30,000 per annum along with a 15% bonus paid monthly 33 days holiday per year, with extra for long service Option of a VW Group Vehicle at preferential leasing rates Life Assurance DC Pension Scheme Dedicated mental health champions Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Free parking Centre: Porsche Centre South London is located off the A20 towards Bexley. With free onsite parking and stone's throw away from Tesco Superstore. It's also a five-minute drive from Bannatyne Health Club and Orpington's Retail Park. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. Applying: Please note that eRecruitSmart is advertising the role of Parts Advisor on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. TPBN1_UKTJ

French speaking Customer Service Advisor. Previous experience in customer service and/or sales support - Essential. To provide excellent customer service and administrative support.

With a passion for customer solutions and naturally curious nature, the Customer Solutions Advisor will work closely with their team to provide support and an unwavering commitment to our clients. We are only just starting to unlock the potential of what @Druce is capable of, and our Customer Soluti

I am recruiting for a Sales Support Representative for a growing business. To carry out sales advisor appointments and customer follow-ups and liaison offering knowledgeable advice with excellent customer service and sales skills. To assist in the sales of products.

A core pillar of the client’s technology strategy is to provide strong and scalable foundations. Leveraging cloud, they create and manage platforms servicing our internal stakeholders with a customer-first mindset. They enable and empower teams to become self-sufficient while providing guardrails to protect the organisation. The Program Manager will be responsible for managing a group of interconnected, cross-functional projects to achieve the long-term Infrastructure Transformation goals. This is a key strategic area for the organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a key leadership role that will work closely with Technology Directors as well as with cross-functional business partners, vendors, retail operations & technology. The ideal candidate will have a history of demonstrated results leading large, cross-functional teams to accomplish complex projects across matrixed organisations. They must thrive in fast-paced environments, be able to manage through ambiguity and complexity, invent and simplify processes, and simultaneously support multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success in this role. Key Responsibilities Program Management: • Oversee large, complex cross-functional initiatives through the project life cycle, • Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals, • Develop business and technical project plans and ensure that all initiatives within the portfolio are executed on scope, on schedule and on budget, and within the organisation’s best practices and standards, • Provide program updates and communicate effectively to the sponsors and stakeholders, • Monitor and manage program Opex and Capex budgets and constraints, • Serve as a trusted advisor to Cloud Infrastructure CoEs, Project Sponsors and Key Stakeholders regarding project issues, options and opportunities and product capabilities, • Drive program progression through exceptional user engagement, crisp communications designed with the user in mind, tight planning and delivery, and follow-through on commitments. Cloud Infrastructure Technology Capabilities Management/Thought Leadership: • Display a comprehensive understanding of the organisation’s overall suite of services, operating platform(s), business strategy and priorities by identifying gaps, driving change, and influencing project-related decisions to achieve project goals and delivery of desired results Risk Management & Analysis: • Mitigate risks, resolve issues, and manage resources to successfully meet program goals and deliverables, • Ensure initiatives are effectively managed by Project Leads; assist in the resolution of the critical issues that may derail a program, provide solutions, • Ensure all potential risks (Data Management, Systems Risk, Web/Internet Security, etc.) are identified and all impacted stakeholders engaged Leadership/People Management: • Coach Project Managers, Business Analysts, and project team participants to build and develop a strong cross-functional team, • Set clear expectations and hold people accountable, • Manage resources across projects, • Manage external vendors and hold accountable Required Skills & Experience: • 10+ years of related work experience, with direct work experience across a variety of Cloud Infrastructure disciplines to support a strong foundational knowledge of technology best practices, regulatory processes, • 8+ years of relevant program management experience; with at least 5+ years directly managing projects/products using Agile methodologies, • Experience working through various Cloud Infrastructure system architectures (preference for those with specifically AWS/Azure, Infrastructure as Code/CI/CD, Networking, operating systems) to influence solutions to solve customer problems, • Experience in managing programs in highly dynamic, global organisations; with a preference for those with experience in retail or similar industry with blended and distributed workforce (i.e. mix of salary, hourly, contingent workers), • Experience with translating business activities into operational processes, • Proven experience managing all aspects of the software delivery lifecycle, • Demonstrated experience in creating/managing portfolios, • Experience managing multi-million-dollar budgets, • Demonstrated understanding of project management principles, tools and techniques including business case development, ROI analysis, planning and issues management, • Takes ownership and follows through on tasks; drives decisions; results-oriented, • Flexible and able to handle multiple priorities, • Creative, innovative thinking, intellectual curiosity, • Problem-solving and sound judgment, • Strong organisational and time management skills; ability to multi-task, • Strong attention to detail, • Excellent verbal and written communication & presentation skills with all audiences, • Strong interpersonal skills with proven leadership, • Strategic thinker, • Technology Evangelist, • Acts with speed, simplicity and decisiveness Must Haves: • Proven work ethic with the utmost integrity, • Self-awareness, with a desire for constant self-improvement (goal-oriented), • Entrepreneurial spirit and an egoless nature, • Self-motivated, passionate, empathetic, approachable, • Actively live and breathe the organisation’s culture and lifestyle, • Outgoing, energetic, upbeat and fun!, • Strong interpersonal skills, • Demonstrated willingness to be flexible and adaptable to changing priorities, • Desire to excel and succeed If you are interested in this role, please apply today!

Are you a recent graduate and are eager to help people discover new career opportunities? Do you have experience in sales / marketing or technical jobs, and are ready to build a rewarding career in recruitment? We are looking for motivated Junior Recruitment Consultants to join our dynamic team! BACKGROUND TO THE COMPANY GCS is a technology recruitment company who specialise in supplying expert talent to innovative companies worldwide. Our key Divisions are Software, Networks & Infrastructure, Data and Cloud with Specialist Divisions focused on Cyber & RDK. We work with major global brands through to innovative start-ups. GCS has multiple offices worldwide across 4 main locations, USA, Ireland, UK & Mainland Europe, our UK offices. GCS is part of nGAGE Talent, a vast international group bringing together highly specialist recruiters. At GCS, we place great importance on our people—their expertise, knowledge, and enthusiasm. We offer rewarding careers, comprehensive benefits, international opportunities, and a robust marketing and delivery infrastructure to support your market-building efforts. The role starts on a training programme and then is a full time which involves delivering on KPI’s, competency level assessments and focused training, as well as continued workshops and masterclasses from our dedicated Learning & Development team after the 4 week period. They develop skills through business generation and by qualification of relevant candidates for a variety of GCS teams and different GCS market sectors. RESPONSIBILITIES - Are you ready to leverage your technical knowledge and problem-solving skills to connect top talent with groundbreaking opportunities in the tech industry? Here’s how you’ll make an impact as a Junior Recruitment Consultant at GCS: • Engage with Innovative Companies: Proactively identify and connect with cutting-edge businesses in the tech industry, expanding our client base and driving impactful collaborations., • Become a Tech-Sector Specialist: Dive deep into the latest trends in technology, from software development to cloud computing, to position yourself as a trusted advisor for clients and candidates., • Tailor Solutions for Success: Utilize your understanding of technical roles and challenges to craft and offer customized staffing solutions that meet the unique needs of our clients., • Build Strong Partnerships: Establish meaningful relationships with new clients, ensuring seamless onboarding and fostering ongoing engagement., • End-to-End Recruitment: Manage the full recruitment cycle—from sourcing skilled candidates, screening, and interview coordination to negotiating offers for a win-win outcome., • Champion Diversity and Innovation: Contribute to projects that enhance the employee experience, promote diversity in hiring, and ensure a future-ready workforce for our clients. QUALIFICATIONS - We’re seeking tech-savvy graduates who are eager to start their careers in recruitment. Here’s what makes you the perfect fit: • Educational Background: A degree in Computer Science, IT, Engineering, or other technology-related fields is highly preferred (other degrees with a strong interest in tech are welcome)., • Passion for Technology and People: You’re excited about the latest advancements in tech and have a genuine interest in helping individuals find the right career paths., • Sales or Marketing Experience: If you’ve worked in a customer-facing role, that’s a plus—it shows you know how to build relationships and communicate effectively., • Language Skills: It is mandatory that you are a fluent Dutch or German language speaker., • Exceptional Communicator: Strong verbal and written skills are essential for engaging with tech professionals and companies alike., • Organized and Detail-Oriented: You excel at managing tasks, staying on top of details, and meeting deadlines., • Driven and Resilient: A go-getter attitude with a natural drive to achieve goals and overcome challenges. WHAT WE OFFER- A vibrant and collaborative work environment Exciting opportunities to work with innovative technology companies in exciting area Career growth and development, with access to ongoing training and professional advancement. Competitive compensation packages and performance-based incentives. If you’re looking for a fast-paced, rewarding career where you can develop your sales and recruitment skills while working with some of the biggest names in tech, we’d love to hear from you. Apply now!!

Senior Administrator Salary - circa £45,000 negotiable + Bonus and Benefits Location – Hybrid working pattern in Knightsbridge Hours - Full time An excellent opportunity has arisen for a highly professional Senior Administrator to join a St. James’s Place Partner Practice based in London. Through a carefully structured process, you will be supporting clients to create strategies to realise the short and long term financial goals and objectives they want to achieve throughout their lifetime, like saving for retirement, buying a home, paying for education or growing wealth. The Role: Senior Administrator You will have overall responsibility for managing the work generated by one Advisor and providing ongoing top-level support, which will include some Technical Administration. The role is varied and interesting, as you will be providing a high level of administrative support while maintaining an excellent level of customer service to clients including: • Managing the Partners diary, client meetings, client reviews and the processing of all business through the Practice., • Being first point of contact for clients and third parties dealing with both general and technical enquiries, • Setting up clients' annual reviews and producing and collating key data, preparing relevant Illustrations, projections and valuations, including any compliance documentation, • Responsibility for managing Salesforce and keeping all client details up to date, • Submitting and progressing post review actions such as fund switches, withdrawals, drawdowns, and changes to contribution portfolios, • Tracking the Business Pipeline, providing regular updates to the Partner and Clients, always ensuring seamless communication The Person: Senior Administrator To be the ideal candidate for this role you will need: • Senior administration experience within a St. James’s Place Partner Practice and good all-round knowledge which you are looking to expand and develop., • An understanding of Investments, Pensions, and other financial planning products, • Experience of producing high quality client correspondence including review letters and draft suitability Reports, • Experience of managing workflow, systems and procedures, • Experience of Salesforce client management system, • Experience of managing client accounts with a natural flair for building rapport and effective working relationships, • Experience of Microsoft Office (Outlook, Word, PowerPoint, Excel) SJP has funds under management in excess of £198.5bn. This business is well established and highly successful. Please note that this SJP Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice.

• Client: Payments Services, • Duration: 6 months, • Location: London, • Contract type: PAYE inside IR35, • Working structure: Hybrid Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You’ll fit right in. Join a diverse team, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays. Think you know us? Our mission is to connect the world through the most innovative, reliable, and secure digital payment network that enables individuals, businesses, and economies to thrive. Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives, and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, respects and encourages meaningful work/life balance for everyone. So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness. If you think you could support the company as a Compliance Diligence Manager, we want to hear from you. What’s it all about? The purpose of the Compliance Function is to assist senior management to effectively manage designated risks, and to support the business by being an expert trusted advisor, overseeing a robust, integrated, and effective risk control framework. Compliance has a remit to develop, implement, oversee, and report on a compliance-risk control framework, working closely with the Payments Risk Committee and Payments Board. The compliance-risk control framework includes financial crime compliance and regulatory compliance. Financial crime focus is on Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), Sanctions & Anti-Bribery and Corruption (ABC), and on the associated Know Your Customer (KYC) and Know Your Customer’s Business (KYC/B) & Counterparty Due Diligence (CDD) obligations; including primarily but not limited to: - • On-boarding counterparty due diligence, • Transactional monitoring, • Sanctions screening, • Suspicious activity identification, monitoring and reporting What we expect of you, day to day. The UK Diligence Manager reports to the Deputy MLRO. The Diligence Manager sits within the Payments Compliance (PC) management team and is responsible for management and coaching diligence team and supporting the Deputy MLRO and PC leadership team in oversight and management of the Anti-Money Laundering and Counter-Terrorist Financing regimes of the company with a focus on Client and Network Partner Diligence. Key Responsibilities • Primary areas of responsibility include:, • Facilitating client & partner (supplier) diligence; on-boarding and relationship risk management processes, particularly in collection and analysis of due diligence for counterparty verification (i.e., KYC/CDD)., • Conducting and/or overseeing compliance reviews and audits including KYC refreshes on counterparties and partners., • Ensuring clients are within legal and risk parameters and not undertaking Money Laundering or criminal activities., • Ability to deal with a diverse range of tasks, requiring stakeholder management while meeting deadlines., • Completing country specific risk assessments, • Providing diligence subject matter expertise, management, and direction to the broader diligence team in particular, and the wider VPC team through regular engagement across the function, • Ensure effective diligence processes are implemented including regular monitoring. Develop the diligence functional area, maintaining the function’s ability to serve the business now and consider scalability for the future., • Work with prospective Direct to Account clients, Direct programs and Network Partners. Facilitate review and approval and management alongside supporting Diligence SME’s for on-going due diligence, • Produce and develop management information on alignment with regulatory and internal policy/risk expectations., • Ensure group-wide compliance with external legislation and regulation and internal policies and procedures., • Support the resolution of risk and compliance issues, queries and concerns, raised both internally and externally., • Engage with relevant internal and external stakeholders, including other functions and departments, FIUs, law enforcement and regulators., • Applying primary compliance legislation and regulation, including the Money Laundering Regulations 2017 and the Payment Services Regulations in particular, • Support the Deputy MLRO in their broader responsibilities:, • Delivery, maintenance and improvement of the relevant compliance-risk control framework(s), primarily related to Diligence however supporting wider VPC, • Ensure compliance with relevant local legislation and any applicable local compliance acceptance criteria, as defined by the board., • Supporting to ensure business-wide training in all matters of relevant financial crime compliance., • Support with alignment of VPL’s AML/CTF and Sanctions compliance processes with global policy and processes, where appropriate Leadership responsibilities • Support and assist direct reports in identifying, reviewing and escalating diligence risk issues, including potential money laundering, fraud and sanctions issues., • Allocating work and setting delivery expectations day-to-day and through the use of objective setting within the performance review process, • Overseeing and ensuring delivery through others; offering constructive criticism, guidance and support. Supporting the VPC team to define and promote the Compliance Vision within the company and across the group with regards to our regulated status and the importance of our compliance framework. Education • 5+ years’ experience in a related environment (payments/FX industry, compliance, regulation, enforcement), • Minimum of three years working within financial services, • Specific experience related to the management of due diligence risk is necessary., • Proven experience and understanding of assessing risk and identifying mitigation., • Experience of managing, coaching, leading, and developing teams and individuals Skills • Self-motivated & high level of initiative, • Leadership, • Stakeholder management with leadership, direct reports and peers, • Delivery mindset, • Control framework development, delivery and maintenance., • Excellent communication skills, both written and oral, • Accuracy and attention to detail, • Flexible problem-solving attitude, • Commercial sensitivity Think you have what it takes? If you are interested in a career that will challenge and inspire you – we’d love to hear from you! Diversity & Inclusion Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

Customer Service Advisor Customer Service Advisor (Surveys and Reviews) To support the Mortgage Services and Lettings businesses by carrying out telephone surveys at case activation and collating completion survey data. Carry out any other surveys as directed by the Customer Relations Manager/ Senior Customer Relations Adviser. Provide support and assistance to other team members and line management by undertaking any other duties as required in order to meet the aims and objectives of the Quality Assurance department and the business in general, and as directed by the Lead Customer Relations Advisor. Duties Include: • Contributing to Quarterly performance reviews and Weekly Team Meetings., • Sharing accurately produced MI from data for Customer Relations and Case Checking with the wider business., • Ensuring that completed surveys are accurately and promptly recorded on the business systems, with any required further correspondence appropriately referred on after completion of the call., • Confidentially complete telephone surveys with a sample of the Groups Mortgage Services and Lettings customers, in accordance with the Group’s methodology, and as directed by the Customer Relations Manager /Senior Customer Relations Adviser., • Ensuring customer feedback is accurately documented on all cases., • Where required, accurately log complaints onto OSCAR. Ensure update letters are issued to customers in accordance with OSCAR tasks. Process customer refunds and compensation payments., • Respond positively and act upon feedback received from Managers or Leads in order to maintain competence in the role in accordance with the team’s training & competency scheme., • Share process and procedure improvement ideas with Managers., • Promote a consistent, high quality, customer-focused approach to business processes, ensuring that you contribute to the Consumer Duty obligations, considering these obligations in all actions and decisions that are taken, and ensure this requirement is adhered to at all times., • Understanding other departments and how your role fits into these., • Maintain knowledge by taking and passing all annual testing., • Understand the Complaints Process., • Communicate professionally to internal and external customers, • Ability to organise, prioritise and handle varied and heavy workload, • Able to work and meet deadlines, • Confident on the phone, • Problem solver, • Highly numerate, • Computer literate, • Attention to details, • High level of accuracy Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS02803

Handle face-to-face sales and support tasks. Proven customer-facing sales experience. We're seeking a dynamic Customer Sales Advisor to provide expert guidance and exceptional service to our diverse clientele.

Part time Hindi speaking Customer Service Advisor - 20 hours per week - Office based.Indian alcoholic drinks company is seeking an experienced part time Hindi speaking Customer Service Advisor to support their Sales team at their offices near London Bridge.This is an ongoing part time (20 hours) tem

Job Description: The Executive Collaboration Services (ECS) Regional Service Manager is a senior, customer-facing role responsible for driving executive effectiveness through strategic digital support across all Mars segments, based in the EU. As the counterpart to the US-based ECS lead, this role will build trusted relationships with senior leadership, acting as both a consultative advisor and a digital strategist. The ECS team is evolving beyond its legacy perception as a reactive "break-fix" support function. This role is critical in executing and advancing that transformation in the EU region, elevating ECS to be seen as a proactive, strategic partner that enables leaders to focus on what they do best. While break-fix support remains a component, the primary focus is on delivering greater value through technical consultancy, innovation, and executive engagement. This leader will manage a small team of 2–3 ECS Leads, providing guidance, coaching, and direction to enhance the quality and impact of services provided. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service delivery and drives continuous improvement across executive-facing experiences. What are we looking for? * Bachelor’s degree in information technology, Engineering, Communications, or related discipline OR equivalent professional experience. Master’s degree or recognised certifications (ITIL Foundation, PMP, Microsoft 365) strongly preferred. * Office-based in one of our EU or UK Digital hubs (Brussels, Paddington, or similar). Willing to travel 10–20 % across Europe, plus 1–2 global trips per year. * 5-7 years of experience in a management or supervisory role. 5 years in customer-facing IT support or digital consultancy, including 3+ years directly supporting C-suite or senior VPs in a large, multinational environment. * Demonstrated experience coaching or managing small technical teams and leading cross-functional project work. * Proven ability to influence, negotiate, and communicate with senior stakeholders, adjusting approach for cultural and situational nuance. * Fluent English (written & verbal). Proficiency in at least one additional EU language (e.g., French, German, Dutch, Spanish) is an advantage. * Minimum 5 years providing customer-facing end-user IT support, with preference to candidates who have experience supporting executives and senior leaders in large organisations. * Proven ability to read the room, calibrate communication style, and influence outcomes with board‑level stakeholders. * Organizationally and cross‑culturally savvy; adept at leveraging global networks to mobilise resources and deliver complex initiatives. * Track record of spotting white‑space opportunities and delivering innovations that boost executive productivity or reduce event risk (cite examples or metrics). * Intermediate proficiency in supporting end-user technologies in large global organisations (OS and application support, enterprise deployment, security and identity platforms). * Intermediate proficiency in the understanding of the design and support of audio-visual technologies utilised in corporate meeting spaces (hybrid meeting scenarios, including event-based deployments). * Advanced proficiency with the Microsoft 365 productivity platform required (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, Viva). * Knowledge and experience in IT Service Management methodologies is an asset (eg. ITIL). Nice To Have, but Not Required * Intermediate proficiency utilising Microsoft Teams (or similar) as a broadcast or advanced meeting platform is preferred. * Experience in broadcasting, streaming, and videography is an asset. * Experience with Adobe suite of creative applications (Photoshop, Premiere), or similar platforms is an asset. * Experience in corporate communications, event management or related fields is an asset. What will be your key responsibilities? • Build strong, trust-based relationships with executive stakeholders across the Pet and Food segments, positioning ECS as a strategic partner and enabler of executive effectiveness., • Lead the execution of the updated ECS strategy in the EU region, with a focus on elevating ECS from tactical support to high-value digital consultancy., • Act as a key advisor on digital productivity, collaboration best practices, hybrid meetings and events, device strategy, executive digital experience, and information security., • Identify and lead both immediate and long-term technology initiatives to enhance executive digital capability, serving as project manager for delivery and adoption., • Champion the voice of the executive customer within Mars Digital Technologies, advocating for service delivery improvements through partnership with internal support teams., • Collaborate closely with Corporate Affairs to support executive communications, including live broadcasts, recorded content, and leadership summits, ensuring engaging, seamless experiences., • Lead the technical planning and delivery of high-profile events, advising on creative and technical enhancements and coordinating efforts across functions., • Provide executive IT support as needed for high-impact or coverage-related scenarios, modelling service excellence while mentoring and developing ECS Leads., • Contribute to the ongoing evolution of the ECS strategy by identifying regional innovation opportunities and recommending improvements that enhance service value and perception.What can you expect from Mars?, • Work with diverse and talented Associates, all guided by the Five Principles., • Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today., • Best-in-class learning and development support from day one, including access to our in-house Mars University., • An industry-competitive salary and benefits package, including a company bonus. #TBDDT

The role Our client, a leading investment firm located in London, UK is seeking an experienced HR advisor About the company A leading global investment firm has been supporting clients in building better financial futures for over 50 years. This success is rooted in collaboration and mutual support across its international teams. An opportunity is now available to join their Chief People Office (CPO) team and contribute to a purpose-driven environment. The organization places strong value on its people, ensuring their effective management and development through comprehensive human capital strategies. These include areas such as talent acquisition, talent development, compensation and benefits, and employee relations. The firm is known for its positive workplace culture and seeks individuals who align with its core values and behaviors. Summary of the role and key responsibilities • Creating data packs and supporting materials to consolidate key people information and provide analysis, as well as supporting the Senior HR Business Partners to run cyclical HR activities for Corporate Enablers such as talent reviews, the annual compensation review cycle and salary benchmarking exercise, and the quarterly promotion cycle., • Acting as the key point of contact for staff and line managers, to proactively deal with enquiries and resolve issues in a timely manner., • Assisting with employee relations issues through to resolution, engaging with managers to promptly address issues in a timely manner and contribute to and lead the HR components of change management and restructuring initiatives., • Working with the HRBP team to embed key Employee Experience Programmes, i.e. Feel Fidelity, our employee value proposition, support the Diversity and Inclusion agenda and assist in the preparation, communication and updates to management teams for the annual Feel Heard survey and track outputs and activities., • Working with the Head HR for Corporate Enablers supporting with ad-hoc information requests in support of the Chief People Officer, for example Exco reviews Key Requirements: • An eagerness to grow your knowledge and your career, • CIPD qualified or experience of working in HR, • Ability to communicate confidently and professionally with employees, managers and senior management, • Ability to interpret data and information to create reports and PowerPoint presentation, • Have a Customer Service focus and positive attitude; Solutions-oriented problem solver, • Can multi-task with good attention to detail and excellent organization skills., • Are a great team player with a strong sense of commitment to all team members., • Work efficiently, under pressure and meet deadlines while maintaining high confidentiality at all times., • Can work independently, show initiative and take full responsibility for completion of duties. How to apply If you are interested in discussing this role further, please apply for the position or contact Lucy Gorman at (Job code 54691). If you require any adjustments, accommodation, or additional support during the recruitment process, please do not hesitate to let us know. ___ to learn more about our commitments to accessible recruitment. Please note that only short-listed candidates will be contacted Privacy policy Personal data collected will be used for recruitment purposes only. By applying for this position, you consent to the collection, use, and disclosure of your personal data to Elliott Scott HR Recruitment Ltd. and all relevant third parties for the purpose of processing your application. Your personal data will be processed in accordance with our ___.

Our client, an international business, currently have an opportunity for a Commercial Director within a fast growing commercial division, this is a unique opportunity, looking for a Senior Commercial professional with experience leading high performing teams. The company have a long and successful history of delivering large projects to public and private sectors clients. The role holder will lead a small but growing team, while still being hands on in the 'day job' with the opportunity to lead the commercial negotiation of new business with both new and existing clients, working as a trusted advisor to business stakeholders and customers. You will: · Identify the risks, liabilities, and commitments of contractual agreements; ensure these are clearly understood and that the business fully appreciates any potential impact. · Review, draft, update and maintain contract documents · Monitor and report performance and compliance against contractual obligations including commercial performance, financial management and contract management · Monitor customer satisfaction · Work with the contract delivery teams to ensure that the management of change request process and change implementation is carried out in line with the contracts. · Report on progress of change requests and projects · Review contract performance, assessing commercial risks and ensuring appropriate steps are taken to manage the risk · Prevent and resolve contractual disputes · Assuring adherence to Group Commercial Policy · Supporting the client engagement teams in all commercial aspects, post contract signature, to achieve the orders, profit and cash budget and overall management of the Client relationship. · Support the delivery streams who are responsible for the delivery of projects and provide clear direction working with the client engagement team. The person: • Experience of working in a pre contract signature environment., • Experience of working closely with finance, operations and technical specialists., • Sector experience is not essential., • Good on both the legals and financials.

HR Business Partner – UK & Ireland Shepherd’s Bush (Hybrid – 1 day WFH) £55,000 – £60,000 + 5k Travel allowance + Bonus About the Client A leading organisation in the hospitality sector, this company is known for delivering unforgettable customer experiences. With operations spanning multiple European markets, they operate in a fast-paced and customer-focused environment. They believe in open communication and transparency, building trust and fostering strong relationships with employees and clients alike. About the Successful Applicant You will be an experienced HR Business Partner with a background in multi-site operations, in the hospitality/leisure background Strong influencing skills, commercial awareness, and the ability to manage change and build leadership capability are essential. CIPD qualification or equivalent is expected, with up-to-date knowledge across all HR disciplines including employee relations, L&D, and talent development. About the Job This is a high-profile HR Business Partner role supporting the UK & Ireland operations, working closely with Managers to embed a high-performing and people-driven culture. You will partner across functions to align people plans with commercial goals, champion talent pipelines, and support leadership development across the cinema estate. Reporting to the Head of HR Duties will include: • Partnering with area and cinema leaders to drive consistent service standards and employee lifecycle processes, • Managing performance initiatives including objective setting, regular reviews and targeted coaching, • Delivering operational excellence through compliance with HR policies and responsive support to day-to-day issues, • Leading talent development strategies and succession planning for critical cinema management roles, • Collaborating with Group HR on initiatives such as reward programmes, internal communications, and training rollout, • Acting as a trusted advisor on structure, headcount, and capability planning, • Championing employee engagement, recognition schemes and retention initiatives, • Delivering data-driven insight through dashboards, KPIs and continuous improvement plans What You Will Receive in Return Annual bonus of 12.5%, benefits include a strong pension scheme, enhanced holiday, and discounts on food and entertainment and a culture that supports wellbeing, career development, and inclusive values.

The Opportunity For our London office, known for its casual, social and international culture, we are seeking an exceptional Senior Principal (SP) to join our Leadership Team. The SP will lead a portfolio of life sciences consulting accounts, driving both delivery excellence and business growth. You will bring with you a proven track record of selling and leading large-scale, high-impact programmes, preferably in the life sciences sector, along with significant experience in data analytics, business intelligence, quantitative research, and automation solutions. This role will be pivotal in managing and expanding DT’s book of business. The successful candidate will be responsible for client delivery, team leadership, business development, and life sciences focused thought leadership across Digital Strategy & Transformation and Customer Experience topics. About Us DT Consulting, an Indegene company, is a strategy consulting firm. We drive transformation by building capabilities required to help life sciences companies thrive in the digital age and create meaningful impact with both health care professionals and patients. Our focus on digital and customer experience transformation has made DT Consulting the trusted advisor of many Tier-1 life sciences firms in the US, Europe, and Asia. We have a global team of talented consultants and life science specialists, with first-hand knowledge and deep experience in strategy and execution gained both inside and outside the life sciences industry. Our clients face complex questions every day; we as a team, help them to find the right answers. Together, we get to the root cause of issues, formulate practical recommendations, and deliver tangible results. DT is a growing and evolving company where innovation and agility drive our success. As a key part of our team, you will have ample opportunity to shape the future of our consulting capabilities in a dynamic environment that embraces change and encourages continuous improvement. Join us to work on cutting-edge projects with leading clients and be a key player in our journey of growth and transformation. Indegene are a global, digital-first, life sciences commercialisation company. We help biopharmaceutical, emerging biotech and medical device companies develop products, get them to the market, and grow their impact through the life cycle in a more effective, efficient, and modern way. We bring together healthcare domain expertise, fit-for-purpose technology, and an agile operating model to provide a diverse range of solutions. These aim to deliver, amongst other outcomes, a personalised, scalable and omnichannel experience for patients and physicians. It’s what drives our team and our purpose to enable healthcare organisations to be future ready. About You As a Senior Principal, you are passionate about leading and delivering high-impact, data-driven solutions for life science clients. You thrive on orchestrating multidisciplinary teams, fostering collaboration across business units, and inspiring a culture of innovation and excellence. You are accountable for the strategic growth and health of a large client portfolio, proactively shaping propositions, driving business development, and ensuring delivery standards are consistently exceeded. With a strong focus on strategic vision, stakeholder engagement, and talent development, you provide thought leadership and empower teams to deliver measurable value and sustainable results. The Role As a Senior Principal at DT Consulting, your primary focus will be the growth and development of our client portfolio, leading the sale of strategic consulting projects that combine the strengths of our people and our unique expertise. You will partner with Indegene leaders to conceptualise, enable, and accelerate life science’s critical transformations. Specifically, you will: • Shape and oversee high-impact consulting engagements, ensuring they meet the highest standards of client satisfaction and business value., • Provide strategic direction and thought leadership, anticipating future trends and proactively developing new propositions that create competitive advantage for DT Consulting., • Proven capability to engage non-technical and executive stakeholders, simplifying complex concepts and presenting insights in a clear, compelling manner., • Foster collaboration across business units and functions, building strong relationships with clients and internal stakeholders to deliver integrated, value-driven solutions., • Mentor and develop consulting teams and our future leaders, modelling transformational leadership and a commitment to continuous learning and growth., • Maintain full accountability for outcomes, including financial targets, client impact, and the ongoing development of DT’s capabilities and reputation in the market. You will thrive in this role if you are passionate about strategic growth, possess deep domain expertise in data and analytics for life sciences, and are energised by leading teams to deliver measurable, sustainable impact in a dynamic, client-focused environment. Key Responsibilities Client Delivery & Excellence • Lead delivery status management sessions across active projects, • Shape and uphold delivery standards aligned with DT’s Centre of Practice (COP) and knowledge frameworks, • Drive renewals, extensions, and upselling across existing accounts, • Manage a portfolio of accounts with clear revenue and margin targets, • Coach and develop consulting teams, including direct reports, • Mentor Consulting teams and fostering a culture of excellence, • Lead proposition development aligned with DT’s strategic priorities, • Share insights from delivery to evolve go-to-market strategies, • Represent DT externally through public speaking and client facilitation Essential Requirements • Significant experience (typically 10+ years) in data analytics, business intelligence, quantitative research, and automation solutions, with a proven track record of leading large-scale, high-impact programmes, preferably in the life sciences sector., • Demonstrated expertise in designing and delivering complex analytics and research solutions, including survey design, advanced data visualisation, and automation, • Advanced proficiency in Excel and PowerPoint for data manipulation, analysis, and executive-level presentations., • Strong understanding of LLMs (Large Language Models), GenAI, and emerging analytics technologies, with the ability to drive their adoption and optimisation for enterprise and client applications., • Strategic product and portfolio management mindset, with experience defining solution roadmaps, managing lifecycles, and ensuring alignment with business objectives., • Exceptional problem-solving, communication, and project leadership skills, with the ability to translate complex data into actionable insights and influence senior stakeholders in matrix environments., • Recognised as a trusted advisor, strategic thinker, and inspirational leader, with a strong commitment to ethical standards, diversity, and inclusion., • Demonstrated ability to lead, mentor, and develop high-performing teams, fostering a culture of collaboration, innovation, and continuous improvement., • Ability to work autonomously and collaboratively within a global, cross-functional leadership team., • Proven capability to engage non-technical and executive stakeholders, simplifying complex concepts and presenting insights in a clear, compelling manner. Desired Skills • Extensive experience in the life sciences industry, ideally within a consultancy, agency, or global capability centre environment., • Expertise in building and maintaining automated data pipelines and scalable analytics infrastructure to support strategic decision-making and business operations., • Proficiency in statistical concepts, machine learning algorithms, and advanced quantitative research methodologies., • Experience with cloud platforms (AWS, Azure, GCP) and modern data architectures., • Demonstrated entrepreneurial mindset, with a passion for delivering outstanding client outcomes and driving business growth. You will be based in our London office. International travel will take up a small, ad-hoc amount of your time. All candidates must be eligible to work in the relevant location. DT Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or any other characteristic protected by applicable law. Those with criminal histories will be considered in a manner consistent with British law.

About SlideSpeak SlideSpeak is revolutionizing how consumers and businesses create presentations with AI. Since launching just 15 months ago, users have built 8 million+ decks and we've doubled revenue every quarter—all while profitable and bootstrapped. Legacy slide software hasn't innovated in decades; our growth now depends on the exceptional people we hire. We're a fast-moving startup where creativity meets impact, building the future of AI-powered presentation tools that empower businesses to streamline operations and achieve scalable growth Key Responsibilities As both a B2C and B2B company serving hundreds of thousands of users, this role offers an exciting and varied experience spanning B2B customer success, high-volume B2C customer support, product development, and growth initiatives. This is a foundational opportunity to build customer success processes and systems from the ground up while growing alongside our rapidly scaling company- you'll have the chance to define best practices, shape our customer experience strategy, and evolve with us as we continue our explosive growth trajectory Customer-Centric Engagement • Engage directly with customers to gather feedback and conduct product demos, ensuring our AI presentation solutions meet their specific needs and use cases, • Lead comprehensive onboarding processes for new customers, ensuring smooth implementation and quick time-to-value with SlideSpeak's presentation tools, • Build and nurture long-term relationships with key stakeholders at customer organizations, becoming their trusted advisor for presentation and AI workflow optimization Proactive Customer Support Excellence • Take ownership of customer investigations: When customers reach out with issues, proactively investigate their accounts through comprehensive analysis of presentation history, uploaded documents, chat histories, usage patterns, and session recordings before requesting additional information, • Act as the voice of the customer by identifying recurring pain points and escalating critical issues to product and engineering teams, ensuring customer feedback directly influences product priorities, • Deliver personalized, human-centered support that moves beyond scripted responses to provide thoughtful, context-aware assistance demonstrating genuine investment in solving customer problems, • Transform frustrated customers into advocates using deep investigation skills and empathetic communication to turn challenging support situations into positive experiences Data-Driven Success Strategy • Analyze usage data from PostHog, database queries, and session recordings to derive actionable insights that drive product improvements and customer success outcomes, • Monitor customer health metrics and proactively identify at-risk accounts, developing and executing retention strategies to prevent churn, • Track and report on key customer success metrics including adoption rates, time-to-value, and customer lifetime value Product Strategy & Customer Advocacy • Champion customer needs in product decisions by participating in sprint planning meetings and working closely with engineering to resolve systemic issues and prioritize development cycles, • Extract actionable product insights by turning customer complaints and refund requests into detailed product improvement opportunities, • Suggest features based on customer insights and work closely with our Chief Customer Officer to review and refine product designs and priorities ensuring alignment with customer needs, • Contribute to strategic planning of the product roadmap, analyzing pricing strategies and exploring potential business deals that enhance customer value Revenue Growth & Expansion • Convert support interactions into retention and expansion opportunities by using deep understanding of customer usage patterns to identify upselling opportunities during support conversations, • Collaborate with the sales team on upselling and cross-selling opportunities within existing accounts to drive revenue expansion, • Develop strategic account plans that align customer objectives with SlideSpeak's product capabilities Content & Knowledge Management • Assist in content creation for product documentation and help articles to support users effectively and reduce support burden, • Develop customer success playbooks, best practices, and training materials for internal teams and customers, • Create case studies and success stories that showcase customer achievements with SlideSpeak What You Bring Required Experience & Skills • 1-2 years of experience in Customer Success, Product Management, Management Consulting, Product Marketing, or similar customer-facing roles, • Proven track record of managing customer relationships and driving revenue growth in B2B SaaS environments, • Strong analytical skills with experience using databases and analytics platforms (PostHog, MixPanel, Google Analytics, or similar), • Exceptional investigative and problem-solving abilities: Comfortable diving into databases, session recordings, and customer data to understand complex technical issues, • Empathetic communication skills: Ability to turn frustrated customers into advocates through thoughtful, personalized support interactions Technical Proficiency • Experience with customer support tools and CRM systems, • Comfortable navigating databases and extracting customer usage data, • Familiarity with session recording tools and customer analytics platforms, • Ability to understand technical product functionality (e.g. APIs) to provide effective support, • Comfortable spinning up AI systems using tools like MCPs Interview proces • Initial Skill & Motivation Screening – CV & Application, • Customer Success Case Study – Practical exercise (Video recording async), • Case Study Presentation & Skills Deep Dive – 60 minutes, • Culture & Motivation Interview – 30 minutes with SlideSpeak leadership

University of the Arts London (UAL) is seeking to appoint a Campus Manager to lead the facilities management operations at East Bank Campus, home to London College of Fashion. UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned Colleges and four Institutes across London, UAL continues to shape the future of art, design, fashion, communication, and performing arts. In the 2025 QS World University Rankings by Subject, UAL is ranked 2nd in the world for Art and Design for the seventh consecutive year, reaffirming its status as a creative powerhouse. With a vibrant, multicultural community of over 20,000 students from more than 130 countries, UAL fosters an inclusive and dynamic environment that nurtures the next generation of creative talent. Reporting to the Head of Campus Services, the Campus Manager will be the key operational lead on site, ensuring the effective delivery of facilities services. They will oversee both directly employed facilities staff and contracted service providers, ensuring high-quality, customer-focused delivery that meets H&S requirements and supports UAL’s strategic goals. The Campus Manager will lead the daily operations of facilities management, including cleaning, maintenance, security, and building services. They will work closely with internal stakeholders to ensure services meet campus needs, drive improvements, ensure compliance, and develop best-practice policies. They will also support campus projects, contribute to business continuity planning, and lead the FM response to on-site incidents. The successful candidate will have exceptional knowledge and a strong track record in delivering and leading best-in-class facilities management services, particularly within dynamic, high-footfall and multisite environments. They will be adept at building relationships with senior stakeholders and bring a customer-centric, proactive, and solution-oriented approach to their work. With excellent communication and interpersonal skills, they will be an inspirational leader—motivating teams and upholding the highest standards. A deep understanding of health and safety, building compliance, budget management, and project delivery will be essential. The candidate briefing pack can be viewed at ___ The candidate briefing pack can be viewed at For a briefing discussion please contact our retained advisor Anna Kacprzak () at MRG. Applications should consist of a CV and covering letter and should be sent to Closing date for applications is Sunday 14th September 2025. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability. As a Client Advisor, you will act as a true brand ambassador, delivering a unique and memorable customer experience that reflects the values and identity of Dr. Vranjes. You will guide clients through our exclusive fragrance collections and ensure an exceptional level of service. Location: London Piccadilly (NEW OPENING) Employment Type: Full-Time Contract : Permanent What You’ll Do Customer Experience & Sales • Welcome customers with elegance, representing the Brand, • Guide clients through the Dr. Vranjes olfactory journey using storytelling and product expertise, • Ensure an exceptional Client experience, placing the Client first and fostering valuable relationships, • Proactively maximize cross-selling opportunities by leveraging the full range of products available in-store., • Provide personalized recommendations and sensory experiences, • Enhance brand loyalty by transforming every client visit into a memorable luxury shopping experience, • Achieve and exceed sales targets, • Engage in clienteling activities to strengthen client connections, • Support and participate to in-store events to boost visibility and sales, • Ensure impeccable visual standards and brand image in the store, • Manage stock levels, product replenishment, and back-of-house organization, • Execute all operational and stock management activities—including inventory, logistics, cash handling, and reporting—in strict accordance with company policies and head office guidelines. What We’re Looking For Experience & Skills • At least 1–2 years of experience in high-end retail, preferably in Fragrance/ Beauty/ Luxury Retail Experience, • Strong communication skills in Italian and English; other foreign language skills are a plus, • Elegant, proactive, empathetic, and service-oriented, • High level of flexibility and ability to problem solve, • A natural team player with a strong sense of responsibility and attention to details, • Self-motivated, focused and able to use own initiative, • Flexibility to work varied shifts as required by the business, including weekends and public holidays. Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze.

Company Description Wavestone is a leading global transformation consulting firm known for navigating critical challenges and driving sustainable growth. We aim to deliver lasting change that positively impacts customers, communities, and society. Our journey is defined by a true team spirit, where support, encouragement, and motivation are the keystones of our collaborative environment. Drawing on more than 5,500 employees across Europe, North America, and Asia, we seamlessly combine first-class sector expertise with a 360° transformation portfolio of high-value consulting services. With our 360° portfolio of high-value consulting services, we seamlessly combine first-class sector expertise with a wide range of cross-industry capabilities. Our clients value us as an independent, critical voice with an outstanding track record and profound technological expertise. During strategic transformations, they place their trust in our consultants to reflect, analyse, and act at their side. That’s how we make change happen. Wavestone UK now boasts a team of 300 employees, with ambitions to rapidly grow in the coming years. Our services span, business and digital transformation, cybersecurity, operational improvement, risk advisory, and IT advisory. We exist to provide end-to-end expert advice to clients across industries, with a particular focus on Insurance, Financial Services and Life Sciences helping them to positively transform to become modern, innovative organizations that thrive in a sustainable way. Our commitment to excellence and our people is underscored by recognition we have received in the UK’s Great Place to Work accreditation process. In 2024 we are proud to have been recognised in the following Best Workplaces categories; Large organisations, Wellbeing, Development and a Best Workplace for Women. Dedicated to diversity and inclusivity, Wavestone fosters a collaborative and dynamic work environment. Our core values - energetic, responsible and together - shape the foundation of our corporate culture. Job Description Becoming part of the UK team in our Technology Advisory capability will present new opportunities for you to make a positive impact as we embark on securing major international accounts in our top 20 clients. This will mean working with our FTSE100 clients and beyond on a wide range of advisory projects, bringing deep business and technology expertise to help address opportunities and challenges across their organisations. Wavestone has a significant and growing capability in Strategy and Architecture, that is in high demand from our clients. Our clients trust us to tailor advisory engagements to aid with some of their most complex technology problems, and as a result we are growing our architecture service line to be able to respond to the increasing breadth and complexity of their solution landscapes. We are looking for talented and experienced Architecture Management Consultants across various levels of seniority that are confident and capable of being a key trusted advisor to clients from the outset –Managers, Senior Managers or Associate Partners – to join our team leading impactful engagements encompassing (but not limited to): • Technology Strategy & Architecture: Analysing client and customer needs and developing technology roadmaps and business cases that support movement from an as-is to to-be state to meet defined business outcomes for our clients., • Technology Driven Transformation: Working as a key technical lead, or as a workstream owner, on complex technology transformations., • Enterprise Architecture Augmentation: Acting as part of our clients’ architecture teams to provide added capacity or expertise, and/or to mature their own architecture functions., • Technology Lifecycle Management: Working on specific challenges around upgrade or risk management of our clients. As a senior leader in architecture, your key responsibilities will cover client delivery, business development, people development, and key contribution to our thought leadership: • Client engagement lead: Managing strategy and architecture engagements with our clients, responsible for the day to day running of the engagements, including developing strategic recommendations and guidance, and ensure the highest quality service for our clients, and likely acting as a trusted advisor to senior stakeholders., • Business development: Be a subject matter lead, and lead and support sales activity to include full lifecycle from pre-sales support, identification of cyber opportunities & scope the delivery phase of engagements., • People development: Act as an example and go-to for more junior members of the team, by sharing knowledge, mentoring, and coaching team members and leading by example. Possibly provide line management, and career development directly as part of our career development manager framework., • Maintain expertise: Stay current with the market, most especially in different technologies, platforms, and solutions that are relevant to client challenges or needs. Whilst we work across different sectors, we are particularly interested in speaking to people with a background on one or more of the following sectors: Financial Services (especially Insurance and Wealth & Asset Management), Life Sciences, Energy & Utilities, and Manufacturing. Qualifications Whilst we do not expect you to meet every criterion, we would like strong foundations in technology led transformation and relevant experience across a significant majority of the below for: • Significant consulting experience, client-facing stakeholder management skills, or equivalent tenure in relevant industries (FS, Insurance, Energy & Utilities, Pharma & Lifesciences etc.)., • Demonstratable proficiency in technology strategy and architecture having been responsible for strategic technology roadmaps and/or enterprise architecture as part of previous work, • Technical understanding and experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security., • Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for, • Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP), • Knowledge of emerging efficiency driving technologies such as AI, Machine Learning, and/or intelligent automation, • Proven aptitude in business development, encompassing account planning, pitches, and proposals. Your Key Abilities: • Exceptional interpersonal skills spanning organizational levels, including ability to present to executive level stakeholders., • Leadership in team management, junior staff development, and coaching., • Strategic technology leadership, able to understand complex business problems in context of technology impacts and action needed., • Crafting impactful presentations and high-quality reports that can frame complex options, recommendations, and required decisions for client stakeholders. Desirable Qualifications • Architecture – TOGAF, BCS, • Platforms – Any certifications in relation to SAP, Microsoft Dynamics, Salesforce, • Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc., • Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince, • Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment: Wavestone values and Positive Way • Elevate client satisfaction by impacting high-growth business across US, UK, and Europe. Shape culture, enhance value propositions, and foster business development., • Nurture employee growth with Wavestone horizon career path, competitive compensation, transparent salary policy, tailored training, and internal mobility., • Embrace a collective mindset within a barrier-free, collaborative team. Engage in vibrant people culture through regular events, meetings, and committees., • Experience ethical responsibility with flexible work options, strong CSR commitment, and a culture promoting work-life balance and time-off. Benefits • Competitive salary and bonus scheme., • Income protection insurance, 5% company pension, private health and dental cover, life insurance, company share scheme., • Additional flexible benefits you can select from such as additional holidays, additional pension contributions, subsidized gym, subscriptions to wellbeing apps, Netflix, retail vouchers., • 25 days annual leave. Travel and Location • Employees are not required to work in a Wavestone office on a full-time basis but are required to commute to the office /client site, whenever necessary. Wavestone UK office is in the heart of the city of London., • Note: Mandatory 2-3 days per week in Wavestone office / client site during probation. Diversity and Inclusion At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion, Social Mobility and Anti-Racism networks. If you need flexibility, assistance, or an adjustment to our recruitment process due to a disability or impairment, please reach out to us to discuss this.

People Partner- 12 month FTC (maternity cover) VML Department: People Location: London, United Kingdom Requisition ID: 10982 Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Role: People Partner Line Manager: People Director Contract: 9-12 month FTC (maternity cover) We're seeking a strategic and influential People Partner at VML to be a key member of our team. You'll serve as a trusted advisor to business leaders, ensuring our people strategies directly advance our overall objectives. This role is dedicated to fostering a high-performing, engaged, and inclusive work environment for all employees. Bring your HR expertise to provide strategic guidance, grow our talent, and champion continuous cultural improvement. You’ll be responsible for: • Strategic business partnership to your designated client groups, developing a deep understanding of their goals, challenges, and opportunities., • People strategy development & implementation, by collaborating with senior leaders in your client group to develop and implement people strategies that support business objectives, including talent planning, development, performance management, and employee engagement., • Talent management & development, by leading talent management initiatives, including succession planning, people development, and supporting career pathways, to ensure a pipeline of high-potential employees., • Performance management leadership, guiding and supporting leaders in implementing effective performance management practices, including goal setting, performance reviews, and development planning., • Employee relations expert, providing expert guidance and support to managers on complex employee relations matters, ensuring fair and consistent approach to our policies and mitigating risk., • Change management leadership, by leading and supporting change management initiatives, ensuring effective communication, employee engagement, and successful implementation., • Employee engagement & culture building by developing and implementing initiatives to foster employee engagement, promote a positive and inclusive work environment, and strengthen our company culture., • Data-driven insights, by utilising data and analytics to identify trends, measure the effectiveness of People initiatives, and make data-driven recommendations for improvement., • Compensation & benefits strategy, collaborating with the People Ops team to develop and implement competitive compensation and benefits programs that attract and retain top talent., • Legal compliance, ensuring compliance with all applicable employment laws and regulations, and mitigating risks., • Collaboration & teamwork, working collaboratively with the wider People team and agency leaders to achieve shared goals and objectives. What You'll Bring: • Strategic HR expert with a deep understanding of HR principles and practices and a proven track record of developing and implementing successful people strategies., • Strong business acumen with a strong understanding of business principles and the ability to align People strategies with business objectives., • Leadership & influence as a trusted People advisor with the ability to influence and inspire others., • Exceptional relationship-building skills and the ability to build trust and credibility with business leaders and employees at all levels., • Excellent written and verbal communication skills, enabling you to communicate effectively with diverse audiences., • Strategic thinking with strong problem-solving and analytical skills., • Experience leading and supporting change management initiatives., • A deep understanding of employee relations principles and best practices., • Data and analytics knowledge to inform HR decisions., • A recent background of People Partnering in a complex business., • Level 7 CIPD or equivalent We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit ___, and follow VML on our social channels via ___, ___, and ___.

Field Service Engineer – Join ENVEA's Dedicated Team! South UK Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA, we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK! Why Choose ENVEA? As a global leader in environmental monitoring solutions, ENVEA is committed to innovation and sustainability. We understand the importance of work-life balance and prioritise assigning work within your local area to keep time away from home to a minimum. While travel is a core part of the role, overnight stays are rare and limited, ensuring your personal life is respected. At ENVEA, you’re never on your own. Our team of experienced field engineers, technical specialists, and senior engineers are always on hand to provide guidance and assistance during site visits and technical challenges. With the support of dedicated supervisors and a knowledgeable technical support team, we’ll help you build confidence and excel in your role. What You’ll Do In this exciting and varied role, you’ll be the face of ENVEA, delivering expert service and support to customers in your allocated region. Your responsibilities will include: • On-Site Expertise: Repair, commission, calibrate, and fault-find (to board level) ENVEA’s state-of-the-art equipment at industrial sites., • Customer Training: Help customers maximise the potential of their systems with training on functionality and maintenance., • Problem-Solving: Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients., • Feedback and Collaboration: Share your field insights with our internal teams to drive product improvements and future innovations., • Documentation: Accurately maintain service records and ensure timely completion of reports. What We’re Looking For We’re seeking someone who combines technical expertise with a passion for customer service. Our ideal candidate has: • A degree, HND, or equivalent in Electrical/Mechanical Engineering., • Experience in electronics, ideally within instrumentation or an industrial environment., • Previous field service experience (a plus)., • Knowledge of gas analysers or particulate emission monitors (advantageous but not essential)., • Excellent communication and problem-solving skills., • A full UK driving licence (held for at least three years). What Makes You a Great Fit • You’re a team player who thrives in a fast-paced environment., • You’re resilient, organised, and can prioritise tasks effectively., • You have a logical mindset and a passion for delivering outstanding customer service., • You’re flexible and willing to adapt to new challenges. Perks of the Job • Competitive salary and benefits package., • A strong focus on work-life balance, with travel mostly limited to your local area., • Comprehensive support from technical specialists, supervisors, and senior engineers to help you succeed., • Opportunities for professional development and training., • The chance to work with cutting-edge technology in a globally respected company., • Occasional opportunities for international travel.