Customer support advisor jobs in United Kingdom

Part time Hindi speaking Customer Service Advisor - 20 hours per week - Office based.Indian alcoholic drinks company is seeking an experienced part time Hindi speaking Customer Service Advisor to support their Sales team at their offices near London Bridge.This is an ongoing part time (20 hours) tem

Role : Digital Lab Exchange (DLX) Solution Architect - Europe About the Role The Solutions Architect is a key position in the global Scitara customer team, providing leadership in uncovering customer needs and proposing solutions for our lab customers and partners. This highly visible role will not only utilize your expertise in laboratory and information technology, but also your skills in organizing, focusing, and transferring confidence to potential and existing customers, in collaboration with Scitara’s sales, product, engineering, services, and marketing teams. What it Takes You are passionate about solving the legacy problem of siloed laboratory technology and are keen to express this by teaming with Scitara sales and partner management personnel with your technical knowledge and consulting advice to transfer confidence in the capabilities of Scitara’s DLX technology. In addition, you possess leadership competencies (managing through process, working effectively cross functionally) and are motivated by helping others. To be successful, you must demonstrate professionalism, outstanding verbal and written communication skills, an organized execution of customer driven activities, and an ability to gain trust through your subject matter expertise and leadership style. Position Duties and Responsibilities • Work directly and indirectly with the Sales teams supporting functional and technical requirements for customers and partners., • Maintain a deep understanding of Scitara’s products and their applicability to the integration of Scientific data, • Architect, maintain and deliver meaningful demonstration capabilities across Scitara’s products, including new AI agent capabilities., • Key member or trusted advisor in a Pursuit Team for customers requiring a Pilot/Proof of Concept, • Develop, maintain and educate customers with knowledge of competitive alternatives, • Review or support Statements of Work to ensure the alignment of customer needs with Scitara work plans., • Collaborate with product and engineering teams to align customer feedback with product roadmap development. Required Experience, Skills, and Education • 10+ years’ experience in a customer-facing role in the laboratory technology industry understanding R&D and QC lab processes and data flows with experience in LIMS, E-Notebooks and Chromatography Data Systems, • Leadership experience in Managing through Process and demonstrated Cross functional success., • Understanding of life sciences technology validation processes and deliverables., • Proficient presenting/demonstrating technology solutions to scientific and technology leaders and managers., • Excellent communication, listening, presentation, and writing skills, • Broad knowledge of, and interest in, current business challenges, products, and sales practices, • Strong problem-solving and analytical skills, • Strong consultative approach including listening, questioning, persuading, • Highly self-motivated and self-directed personality, • Ability to work in a fast-paced, entrepreneurial, results-oriented culture, • Proficiency in AWS and Networking technologies, • Experience working with a CRM system (Salesforce, Hubspot, , etc.), • Bachelor’s degree or above in a scientific or computer science discipline, • Ability to travel domestically and internationally as business needs dictate. Why Join Us? • Join a fast-growing, globally recognized platform revolutionizing lab connectivity within the pharmaceutical and life sciences industries., • Collaborate with industry-leading experts and innovative thinkers, gaining exposure to some of the brightest minds driving scientific progress worldwide., • Contribute directly to impactful scientific innovation, enabling breakthroughs that accelerate research and development on a global scale., • Work at the forefront of cutting-edge technologies, including AI-driven laboratory automation and advanced integration solutions., • Be part of a transformative movement toward ‘smart labs’, leveraging artificial intelligence and automation to redefine how laboratories operate., • Engage in projects that shape the future of pharma and life sciences, enhancing efficiency, accuracy, and data-driven decision-making in critical research environments., • Experience a dynamic, forward-thinking culture that fosters continuous learning, creativity, and professional growth.

Job Title: Sales Engineer Salary: £50,000 to £60,000 plus £5,000 bonus, benefits, perks, and healthcare options Location: London (Hybrid – 2 to 3 days in office) Type: Full-time | Permanent Client: MSP / Tech Consulting Business Are you a technically-minded professional with a passion for networks, cybersecurity, and innovative IT solutions? We’re looking for an experienced Sales Engineer to join a forward-thinking tech company supporting the growth of cutting-edge services in Networks, SD-WAN, SASE, and Cyber Security. What You’ll Be Doing As a Sales Engineer, you’ll act as the bridge between the sales team and engineering functions—helping design, present, and guide the delivery of tailored technical solutions. You’ll work closely with Presales, Solution Consultants, and Sales Teams across the entire solution lifecycle, from qualification through to delivery. Key Responsibilities: • Act as a trusted technical advisor to sales and solution teams from early-stage engagement., • Qualify opportunities from both a technical and commercial perspective., • Respond to RFPs/tenders with technical and commercial insight., • Architect and propose validated designs that align with customer needs., • Deliver compelling presentations and product demonstrations (both in-person and remote)., • Maintain technical documentation and support teams through the order lifecycle., • Collaborate with Product, Sales, Engineering, and Delivery teams., • Constantly look for ways to improve how we work and deliver value. What We’re Looking For • Experience in the managed IT or telecoms sector., • Solid knowledge of network principles (TCP/IP, routing protocols like OSPF & BGP, VRRP)., • Understanding of security concepts: firewalls, UTM, IPSec, SIEM, etc., • Hands-on experience with at least two of the following: Networks, Cloud, Unified Communications, Cyber Security. Desirable: • SD-WAN & SASE experience., • Understanding of public/private cloud architecture., • Technical certifications are a plus., • Commercial awareness and presentation skills. Interested in using your technical expertise to influence meaningful sales outcomes? Please call Aaron Perdesi on 07441 920 857 to learn more! 🚀

Job Description As a Lead - Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the Nordics market. In this role, you will develop new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications. Your Role and Responsibilities: • Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities, • Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts, • Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points, • Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes, • Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals., • Provide regular reporting of pipeline and forecasting to the Sales Manager, • Travel to customer locations and customer-focused events regularly, • Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications • A diploma or Master’s degree is desirable, • Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous, • Experience managing the sales cycle from business champion to the C-level, • Showed consistent overachievement of sales goals in a large geographic territory selling a technical product, • The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management, • Experience managing and closing complex sales cycles; being an expert managing sales cycles with 60-90+ days, • Highly motivated, with a driven personality and a positive attitude toward sales and CRM products, • Willing to go the extra mile with a strong work ethic; self-directed and resourceful, • Project credibility with knowledge of the customer service domain, and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level, • Fluent in English and any Nordics language is a must Sounds interesting? Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Solution Consultant Location: London, Canary Wharf Department: Global Solution Consulting Reports To: Global Solution Consulting Position Overview We are seeking a seasoned Solution Consultant with deep expertise in Generative AI and Large Language Models (LLMs) to join our high-impact team. In this role, you will act as a strategic and trusted advisor to enterprise clients, helping them unlock the full potential of Uniphore’s AI platform. You’ll drive solutioning and innovation across customer engagements, turning complex business challenges into AI-powered opportunities. Key Responsibilities • Lead technical discovery sessions to understand client objectives, data environments, and AI readiness., • Design and deliver impactful AI/LLM-powered solutions aligned with customer goals and industry best practices., • Translate technical capabilities—particularly around Generative AI and LLMs and Uniphore’s Platform—into compelling business outcomes., • Partner closely with Sales, Product, and Engineering teams to ensure scalable, client-centric solutions., • Continuously monitor AI advancements and translate insights into strategic recommendations., • Support customer enablement through workshops, documentation, and presentations. Required Skills and Qualifications Fluent in Spanish and English Technical Expertise • 6+ years of experience in technical pre-sales, solutions consulting, or AI implementation roles., • Proven hands-on experience with Generative AI, LLMs (e.g., GPT, Claude, PaLM, LLaMA), and related tools (e.g., LangChain, vector databases)., • Strong understanding of raw data, data structures, NLP/NLU/NLG, ML pipelines, and prompt engineering., • Experience with enterprise-grade AI deployments, including model evaluation, customization, and integration. Domain & Industry Acumen • Ability to contextualize solutions within specific industries (e.g., telecom, BFSI, healthcare)., • Experience aligning AI use cases to measurable business value (e.g., cost savings, efficiency, CX improvement). Customer-Facing Skills • Exceptional communication and storytelling abilities—comfortable with both C-level conversations and deep-dive technical workshops., • Strong documentation and presentation skills, with a knack for simplifying complex ideas., • Proven track record of relationship-building, stakeholder influence, and cross-functional collaboration. Problem Solving & Innovation • Creative, analytical thinker with a proactive, ownership-driven mindset., • Ability to ideate and troubleshoot real-world client challenges using state-of-the-art AI tools. Learning & Growth Mindset • Passion for staying ahead of the curve in the AI/LLM space and sharing knowledge across the organization. Why Join Us • Work with industry-defining Conversational AI and Generative AI technologies., • Collaborate with world-class teams on cutting-edge customer engagement solutions., • Enjoy a culture that rewards innovation, accountability, and continuous growth. Our Core Values • Trusted Advisor for the Customer, • Ownership, • Business Process Transformation

Analyst or Consultant - Consultancy (Hotels) Christie & Co - London Area, 1-day WFH. Who are Christie & Co? We’re the leading specialist advisor for buying and selling businesses in our sectors - hotels, pubs, restaurants, childcare, healthcare, convenience retail, leisure and medical. Where we work We employ the largest team of sector specialists in the UK and the largest group of hotel specialists in Europe, providing professional brokerage and advisory services from offices in major cities across Britain and Europe. And because we’ve been doing this for over 90 years, we know our sectors and local markets inside out. We work closely with our clients to guide and conclude transactions of any size, covering hotels, restaurants and pubs, leisure, forecourts and convenience retail businesses, social care and elderly care, childcare & education facilities, dental practices and pharmacies. Purpose of the Role Christie & Co has developed a market leading consultancy proposition providing a wide range of services to a very diverse client base including leading owners, operators, investors, lenders and developers. This role forms an integral part of the Christie & Co Hotels Team (Brokerage, Consultancy and Valuations) in the UK and across Europe. It will support both the Consultancy team and Hotels team leadership with comprehensive research, database maintenance, elevation of analytical tools, direct consultancy projects’ support as well as adjacent commercial activity including presentations, market publications, commercial proposals and client presentations. This role demands tenacity, agile self-management together with intense internal and external collaboration, all powered by a passion for the industry as well as a drive to learn and contribute to the team’s success in meeting (and exceeding) our clients’ requirements. This role is a fantastic learning platform to consolidate the candidate’s analytical skills and expand his/her professional vision of the hotel investment sector. Duties and Responsibilities • Tackle with enthusiasm and discipline thorough market reviews in support of projects, focused industry publications and client presentations, occasionally supporting the production of commercial pitches, • Demonstrate individual excellence in undertaking projects (or parts of) independently and active teamwork in the context of larger and/or cross-office assignments (ex: portfolio), • Critically and timely contribute to the preparation of feasibility studies, operational reviews, commercial due diligence and development advice or any other bespoke services, • Demonstrate individual excellence in undertaking projects (or parts of) independently and active teamwork in the context of larger and/or cross-office assignments (ex: portfolio), • Regularly and proactively monitor the hospitality market and competition in the UK and wider Europe to maintain in-depth and timely market knowledge. Active maintenance and update of databases, critical resources and internal newsletter, gathering and organising hotel transactions, financial and operating statements, • Work in partnership with the European offices to roll out critical initiatives, new tools, coordinate research efforts and databases ensuring a smooth and productive collaboration of the wider hotel team, • Support to management in addressing ad-hoc client requests from complementary research, short presentations or commercial proposals with a sense of urgency and responsiveness, • Initiate and creatively support the development of new financial models, study models, bespoke side-analyses, etc., • With supervision of functional leader or senior peers, ensure a responsive communication to customer requests and timely follow-up on project leads, • Where relevant pro-actively engage with our brokerage or valuation team to leverage their transactional market knowledge, valuation guidance to support our consultancy deliverables and conclusions, • Pro-actively develop and maintain productive relationships with the Christie & Co consultancy teams across Europe, as well as other Hotels teams and the wider Christie & Co organisation, • Jointly promote and physically represent the Christie & Co brand at professional events, client meetings and presentations, • Conduct business with versatile communication style and demonstrating the high quality and professional standards of Christie & Co Working Relationships and Contacts You will work within the Consultancy team, with close working relationships with the brokerage and valuation and international teams. You will also collaborate with other departments to cross- sell business and to provide reports for pitches and client presentations. Person Specification Skills and Experience • Education from a Hotels school or Bachelor's Degree in Real Estate, • Experience in hotel real estate (can include internships and placements in consultancy investment or asset management teams), • Experience in hotel operations is beneficial but not essential, • Proficiency in Microsoft Office with advanced Excel skills as a critical requirement, • Experience handling multiple data sets and thorough investment modelling – certifications preferred, • Analytical, detail-oriented, and highly organised, • Possesses a strong ability to collaborate effectively with others and excels at managing and meeting deadlines, • Strong interest in research and data analysis; confident in writing industry reports, • Ability to manage multiple tasks, prioritise dynamically, and work independently while seeking feedback What we offer • Discretionary bonus connected to team performance against annual target, • 25 days holiday plus bank holidays, • Holiday carryover & additional Christmas leave, • Life assurance, • Employee wellbeing assistance via Plumm, • Cycle to work scheme, • “Recommend a Friend” employee referral bonus, • Enhanced family friendly leave, • Eyecare vouchers, • Sick pay for up to 30 days annually, • Annual salary review, as we are committed to paying fair salaries, • Annual promotion rounds to ensure we recognise and appropriately reward key talent We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. For more information, please apply today or send any questions to:

Commercial Insurance Advisor - £35,000 The Role: This role presents a solid opportunity for an experienced insurance professional looking to build on their existing knowledge within a busy, commercially focused brokerage. You’ll work across a broad range of commercial accounts, dealing with varied and sometimes complex risks. While the environment is fast-paced and client demands can be high, there is clear scope to further develop your technical expertise and progress your career over time. Key Responsibilities: • Manage and support the servicing of both new and renewal commercial insurance business, • Handle a wide variety of commercial risks, with a strong focus on technical placement—both on an individual account basis and across portfolios, • Build and maintain strong relationships with clients, underwriters, and the wider market, • Attend client meetings and support new business development when required, • Provide high-quality client service, ensuring all communications and servicing needs are met effectively and professionally, • Collaborate closely with colleagues across the team to deliver the best solutions for clients, • Identify cross-selling opportunities and contribute to revenue growth through proactive client engagement Essential Skills Required: • Excellent time management and the ability to thrive in a fast-paced environment, • A sound understanding of insurance market practices and professional standards, • Strong written and verbal communication skills, with the ability to present confidently, • Ability to interpret insurance policies, contracts, and relevant financial documents, • Self-motivated, with a proactive mindset and the ability to work independently, • Team-oriented, with a collaborative approach to client service, • Customer-focused, with a high level of professionalism and attention to detail, • Working knowledge of Acturis is an advantage, but a willingness to learn is essential

🚨NEW OPPORTUNITY‼️ Role: Mortgage Administrator Location: Essex Proper Recruitment are delighted to be working with a successful mortgage brokerage in Essex who are looking for an experienced Mortgage Administrator to provide support to clients within a fast-paced and busy customer focused role. The ideal candidate will be confident, have enthusiasm, be a team player, have excellent communication skills and comfortable on the phone to clients. Must have an understanding of mortgages and the property purchasing process. This is an office based role Monday - Friday during probation [3 months] then will become Hybrid. Responsibilities: • Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor, following these up with the relevant broker to ensure a response has been issued., • Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications from start to finish as quickly and seamlessly as possible, • Ensure our customer service database is kept up to date and all information held is accurate and that team members are also keeping the systems up to date/correct, • Keeping clients updated on the status of their application(s), ensuring every step of the customer journey is as clear and stress free for the client as possible, • Inputting cases on to our system, ensuring all details are accurate and all documents have been received in line with our compliance policies, • Experience in the mortgage broking industry vital, • Excellent written & verbal communication skills, • Meticulous with a keen eye for detail, • Positive & enthusiastic attitude with the ability to prioritise our customers’ needs and requirements at all times, • Ability to work under pressure and problem solve, both independently and as part of the team, • Computer literate and familiarity with Microsoft office, • Well organised with excellent time keeping, • Pension, • Competitive Holiday Entitlement, • Flexible working hours, • HR & Well Being Services, • Company Events, • £30,000 - £35,000 If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career Palo Alto Networks is revolutionizing cybersecurity in the age of Artificial Intelligence. We are seeking a dynamic and customer-obsessed Next Generation Firewall Sales Specialist to drive business development, customer engagement, and execute the sales process for our growing portfolio of AI security solutions in the EMEA market. As an individual contributor, you will be a key player in identifying and converting high-potential opportunities, accelerating adoption, and positioning Palo Alto Networks as the go-to partner for securing Cloud and AI initiatives whilst ensuring close alignment with the sales team and other stakeholders in the region. This is a customer-facing sales specialist role that also requires strong collaboration with Palo Alto teams. Your Impact * Develop and execute targeted sales and go-to-market (GTM) strategies focused on pipeline generation, technically winning, and closing new customers for Palo Alto Networks Next Generation Software Firewall solutions (VM Series, Cloud Firewall, and AIRS solutions) * Collaborate with cross-functional teams including your extended sales teams, GTM, product, marketing, and channel to align Sales Plays to targeted customers in your sales territory within the EMEA region. * Execute Next Generation/Software Firewall sales plays to build software firewall pipeline in your region in collaboration with your extended sales teams. * Collaborate with your extended Palo Alto Networks sales teams to identify, conduct discovery, and qualify new Software Firewall opportunities with customers. * Work with the technical solutions team to technically validate and win Software Firewall opportunities with customers. * Serve as a trusted advisor to strategic customers and partners, driving consultative sales cycles from initial engagement to close as needed * Identify and understand customer requirements and articulate the value proposition of Palo Alto Networks’ AI security and Software and Cloud Firewall offerings and use cases to meet those requirements. * Evangelize the importance and value of securing AI across industry events, executive briefings, and thought leadership opportunities * Track and report performance metrics, pipeline health, and market insights to support forecasting and strategy refinement in your area. * Build close partnerships with the sales team and cloud service providers in the Region to identify new opportunities and close business. Qualifications Your Experience * 8+ years of experience in a sales or sales specialist role in the cybersecurity, cloud, or AI space * Proven track record of meeting or exceeding sales targets and driving net-new revenue growth * Understanding of AI technologies, including generative AI tools, machine learning, and large language models (LLMs) * Strong grasp of firewall fundamentals, including the ability to discuss how modern software firewalls help customers secure traffic in the cloud, prevent advanced threats from spreading across their network, gain visibility and control over applications, and enable a secure hybrid workforce. * Deep understanding of cybersecurity fundamentals, including data security, network security, and cloud security * Demonstrated ability to lead complex sales engagements * Extensive experience cloud platforms such as AWS, Azure, or GCP * Excellent interpersonal, communication, and presentation skills, with the ability to influence senior stakeholders * Self-starter who thrives in a fast-paced, collaborative environment with minimal direction * Bachelor’s degree in business, computer science, engineering, or a related field; advanced degrees a plus * Experience selling to CISOs, CIOs, and data science/security teams * Experience working in a high-growth or scale-up environment * Background in working with or through VARs, cloud marketplaces, or CSP partnerships Additional Information The Team You’ll be part of a passionate, high-energy sales acceleration team focused on helping customers navigate one of the most transformative shifts in technology. We equip you with industry-leading tools, sales enablement, and support systems to succeed. At Palo Alto Networks, we thrive on collaboration, innovation, and making an impact – one secured AI project at a time. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Haberdashers’ Elstree Schools is seeking a dynamic and service-focused Director of Estate Management to lead the delivery of high-quality estate services across our multi-site campus. This is a key leadership role - responsible for ensuring that our buildings, grounds, and facilities consistently meet the needs of pupils, staff, and visitors, and reflect the high standards of our schools throughout the year. Reporting to the Chief Finance and Operations Officer (CFOO), you will manage a team of operatives and contractors - overseeing both planned and reactive maintenance, asset management, and compliance. You will also play a central role in shaping and delivering our sustainability and carbon reduction strategy, ensuring the estate operates responsibly and efficiently. We are looking for a highly experienced estates professional with a strategic mindset and a hands-on approach. You will thrive in a complex, multi-site environment and understand the importance of delivering responsive, customer-focused estate services that support the day-to-day life of the school. With strong leadership and communication skills, you will be confident in managing teams, solving problems under pressure, and building effective relationships across the organisation. Above all, you will be committed to creating safe, functional, and inspiring spaces that enable our schools to flourish. About Us Situated on a 100-acre campus in Elstree, just 13 miles from central London - Haberdashers’ Elstree Schools comprise two of the UK’s leading independent day schools: Habs Boys and Habs Girls. Each school operates as a through-school for pupils aged 4 to 18 and offers a distinctive, academically ambitious education within a shared setting - blending tradition with innovation. The Elstree campus is shared and exceptionally well resourced, with wide-open green spaces, sports fields, woodlands, lakes and streams. It features state-of-the-art facilities - including specialist science laboratories, a new STEM building, a performance space, a Forest School, a Pre-Prep building (opened in 2022), extensive sporting provision (including an indoor swimming pool and climbing wall), and bespoke spaces for art, music, and drama. Students and staff benefit from the largest school coach network in the country, serving the majority of Hertfordshire and North London, and used by approximately 70% of the student body. Both schools are committed to excellence and diversity, placing academic ambition and pastoral care at the heart of their offer. For a confidential discussion, please contact our retained advisor Sian Gardiner at MRG. Applications should consist of a CV and a supporting statement and be sent to Sian via email at Closing date for applications: Sunday 26th October 2025 Interviews will take place week commencing 3rd November 2025

Position based in Sweden, open to candidates willing to relocate DISCOVER RADIALL Since 1952, we have been designing and manufacturing cutting-edge technologies for some of the world's most demanding applications. From space exploration to communication to aviation, our international teams are working to create interconnect components that power the future. Our sites are located in different countries, including France, Italy, United-States, China, Mexico and India. At the heart of our factories, we grow industrial know-how including molding, plating and component assembly. We are a community of more than 3,000 employees, rich in diversity, with a strong team spirit and open to all of those around us. Dare to be audacious, Make it Simple, Be genuine and Grow together are the 4 values guiding our actions every day. At Radiall, we have made a choice: "Creating connections that matter". This is how we expressed our purpose, which invites us to work for a better world, through topics that we have identified and on which we can act. YOUR MISSION As a Field Application Engineer (FAE) in RF Electromechanical Design, you act as a trusted technical advisor, bringing in-depth knowledge of Radiall’s solutions and their applications. Your mission: analyze customer needs, provide technical guidance, and coordinate internal and external stakeholders to deliver effective and profitable solutions. You will be the key interface between customers and Radiall teams (Engineering, Sales, Manufacturing, Quality), ensuring alignment across all aspects of the project lifecycle. Key activities include : • Develop and maintain strong technical relationships with strategic customers., • Lead pre-sales technical discussions, define customer requirements, and negotiate technical aspects including compliance matrices, datasheets, and qualification plans., • Prepare technical specifications and draft PENs for complex products or sub-systems., • Deliver product demonstrations and presentations tailored to customer needs and sales efforts., • Collaborate with the Sales team to assess opportunities, define strategy, and execute acquisition plans., • Coordinate product evaluations, pricing strategies, and performance expectations., • Support the Quality team in resolving product-related performance issues., • Identify opportunities for expanding the product portfolio., • Validate technical and commercial offers in the context of new developments or PENs., • Translate customer expectations into actionable steps to ensure high-quality service and support., • Ensure fast and effective resolution of customer concerns. PROFILE You have a solid engineering background and extensive experience in technical-commercial roles. Your mindset, language skills, and global readiness make you a valuable asset for a high-impact position. Education & Experience • Engineering Degree (or equivalent), • Minimum 7 years of experience in a technical-commercial environment, • High level of autonomy – capable of operating independently, • Proactive and self-motivated with a strong sense of initiative, • Entrepreneurial spirit and solid business mindset, • Ability to challenge and support both internal teams and customers constructively, • Comfortable navigating remote management structures, • Effective in international and multicultural environments

As a Pre-sales Consultant at Asite, you will play a pivotal role in shaping how our solutions are positioned and delivered to clients across the AEC (Architecture, Engineering, and Construction) sector. Working closely with Sales, Product, and Marketing teams, you will act as a trusted technical advisor – translating complex client requirements into compelling solution designs that demonstrate the tangible business value of Asite’s platform. This is a customer-facing role that blends solution engineering, sales enablement, and industry expertise. You will be instrumental in driving deal success, ensuring solution feasibility, and supporting the adoption of best practices in digital construction, Common Data Environments (CDEs), and ISO-compliant information management. Key Responsibilities Solution Discovery & Design: • Collaborate with Sales to uncover and scope client requirements, aligning them with Asite’s capabilities., • Design tailored solution architectures that address client pain points and align with industry standards (e.g., ISO 19650)., • Deliver engaging, industry-specific product demonstrations that resonate with stakeholders across construction, infrastructure, and asset management sectors., • Maintain and enhance demo environments to reflect evolving product capabilities and industry trends., • Partner with Account Consultants and Technical Delivery teams to ensure seamless handover from pre-sales to implementation., • Contribute to RFP responses, solution proposals, and bid documentation with a focus on technical accuracy and business relevance., • Stay current on AEC digital transformation trends, ISO standards, and regulatory frameworks., • Support the positioning of Asite as a leader in information management, BIM collaboration, and CDE solutions., • Conversion and win rates of supported opportunities., • Quality, clarity, and relevance of solution proposals and demos., • Feedback from clients, Sales, and internal stakeholders., • Contribution to sales enablement materials and knowledge sharing. Skills & Experience Essential: • 3+ years in SaaS pre-sales, solution engineering, or sales enablement—ideally within the construction, infrastructure, or AEC technology space., • Strong understanding of construction project workflows, BIM, and CDE platforms., • Proven ability to deliver compelling, business-focused product demonstrations., • Excellent communication and stakeholder engagement skills., • Familiarity with ISO 19650, information governance, and digital twin concepts., • Experience with Asite or similar platforms (e.g., Autodesk Construction Cloud, Procore, Trimble)., • Exposure to SaaS compliance frameworks and enterprise IT environments., • Commercially aware and customer-obsessed., • Collaborative, proactive, and adaptable., • Comfortable engaging with both technical and non-technical stakeholders., • Passionate about digital transformation in the built environment.

Education Recruitment Consultant - Join the Team That's Shaping Futures! £29,206 - £31,244 base salary depending on experience plus £5k to £25k extra in OTE At Protocol Education, we don't just fill jobs-we change lives. We're in the business of connecting passionate educators with the schools that need them most, making a real impact in classrooms across the UK. If you're ambitious, people-focused, and ready to build a career with purpose, this could be the perfect opportunity for you! Why Join Protocol Education? ✔ career that grows with you - Whether you're new to recruitment or an experienced consultant, we offer clear career progression, hands-on training, and regular opportunities for promotion. ✔ A supportive team - We work hard, celebrate success, and back each other every step of the way. ✔ Make a real difference - Help schools find incredible educators, and help educators find their perfect role. Every placement you make has an impact. ✔ Uncapped commission - The harder you work, the more you earn. Simple. ✔ Work-life balance - Hybrid working options available once you're established in the role. ✔ Perks & rewards - From wellness programs and referral bonuses to incentive prizes and exclusive discounts, we make sure our team feels valued. What You'll Be Doing 🔹 Building relationships - Connect with schools and educators, understand their needs, and match the right people to the right opportunities. 🔹 Growing your network - Develop a strong candidate pipeline and expand your client base with expert guidance and support. 🔹 Becoming a trusted advisor - Engage with school decision-makers and offer tailored recruitment solutions. 🔹 Keeping up with education trends - Stay informed on what's happening in the sector to provide market-leading insights. 🔹 Hitting (and exceeding) targets - Drive your own success in a performance-led role where results are rewarded. Who You Are ✔ Sales-driven - Whether you've worked in recruitment, sales, or customer service, you thrive in a target-driven environment. ✔ Confident & people-focused - You love building relationships, talking to people, and making connections. ✔ Resilient & ambitious - You're self-motivated, proactive, and eager to learn and grow. ✔ Organised & adaptable - You can juggle multiple tasks and stay ahead in a fast-paced setting. ✔ Passionate about education - You understand the impact of great teaching (even if you haven't worked in education before). What's in It for You? 💵 Uncapped commission - Earn what you deserve with a competitive, straightforward commission structure. 📅 Generous holiday allowance - 28 days annual leave, increasing to 33 days with service, plus bank holidays. 📈 Unlimited career progression - Regular promotions and clear pathways for growth. 🎉 Exciting perks & incentives - Holiday draws, free cinema tickets, wellness programs, and more. 🏆 Recognition & celebration - Be part of company-wide incentives and two major events each year. 🛠 Cutting-edge tools & resources - Access to industry-leading technology to help you succeed. 🏡 Hybrid working options - Flexibility once you're up and running. 🎓 Best-in-class training & mentoring - Learn from the best and develop skills that will take you to the top. Ready to Build a Career That Matters? If you're looking for a dynamic, rewarding, and people-focused career where no two days are the same, we'd love to hear from you. Apply now and let's shape the future of education together!

What will you contribute? The Customer Value Specialist, Core Banking is responsible for driving customer value engagements across key opportunities in the region. This role supports the adoption of value-selling practices, partners with sales teams to shape compelling value propositions, and delivers ROI analyses to support strategic deals. The role requires strong consultative selling skills, regional stakeholder engagement, and the ability to influence C-level decision-makers. Key Responsibilities: • Lead and execute customer value engagements across strategic opportunities in MEA and APAC, • Partner with regional sales teams to develop and articulate value propositions and ROI models, • Support the adoption of value-selling tools and methodologies across the MEA and APAC sales organization, • Collaborate with the Customer Value Team to localize and implement scalable value-selling practices, • Develop and deliver customer-facing content, including business cases, ROI analyses, and executive presentations, • Contribute to the creation of reusable value assets and tools tailored to the region, • Act as a trusted advisor to clients, helping them understand the business and financial impact of technology investments, • Provide coaching and enablement to sales and solution consulting teams on value-based selling approaches, • Work closely with the Global Solutions Consulting team to embed value-selling in the sales process, • Maintain alignment with regional Sales Directors and GSC leadership to prioritize engagements and resource allocation Key Performance Indicators (KPIs): • Number of high-impact customer engagements delivered, • Number of localized value assets and tools developed, • Revenue and pipeline influenced by value engagements, • Adoption rate of value-selling practices among sales teams Required Experience: • 7+ years of experience in management consulting, value selling, or enterprise solution sales, • 3+ years of experience in complex sales cycles and C-level engagement, • Experience working in or with the financial services industry is mandatory, • Strong consultative and value-based selling skills

HR Advisor Opportunity – Immediate Start Up to £50,000 + Benefits | Hybrid Working Available We are excited to present an HR Advisor opportunity with a Super Prime Property Management organisation renowned for delivering Five-Star service excellence. About the Role: This role supports Resident General Managers across a prestigious portfolio, focusing on Employee Relations (ER) and full HR advisory duties. Given the nature of the business, candidates with ER experience in high-end hospitality (e.g., luxury hotels or private members’ clubs) will be ideally suited. Key Responsibilities: • Manage the full employee lifecycle, including onboarding, offboarding, and contractual changes, • Support General Managers on all ER-related cases, • Maintain accurate employee records and documentation, • Provide sound HR advice to the wider leadership team, ensuring compliance with company policies, • Handle all employee relations matters, including grievances, disciplinaries, and dismissals What We’re Looking For: • CIPD Level 5 qualified (or working towards), • Solid ER experience, ideally within hospitality or a customer-focused environment, • Professional, proactive, and collaborative approach to HR support, • Willingness to travel to property locations as required (hybrid working model) Why Join? This is an opportunity to become part of an award-winning Head Office HR team within a business that values collaboration, excellence, and employee engagement. The work environment is fast-paced, energetic, and supportive, offering real opportunities for career growth.

Our client is a leading international law firm with an exceptional reputation within Real Estate and Employment law. They are now looking for a collaborative and pro-active HR Advisor to join their team in their fast-paced and growing London offices on a permanent basis. The primary focus of this role will be to support the HR Manager’s in the provision of strategic and operational support to specific client groups (both fee earners and business services) and will have designated client groups to manage autonomously. Key Duties Include: • Building and maintaining strong relationships with key stakeholders., • Overseeing and managing the new joiner/induction process., • Conducting exit interviews and new joiner meetings., • Managing less complex disciplinary and grievance procedures autonomously and more complex cases with the support from Manager., • Monitoring absence and highlighting any concerns to Line Manager’s., • Supporting HR Manager’s on performance/salary review processes., • Writing and implementing HR policies while reviewing and suggesting any changes to existing HR policies., • Demonstrating good knowledge of and providing advice on employment law (seeking legal input only when there is concern of risk/claim)., • Supporting and coaching Line Manager’s in relation to performance issues., • Supporting and/or leading HR department projects and other such as DE&I/well-being/policies etc., • Supporting the team with a strong knowledge and understanding of GDPR at all times. The HR Advisor will ideally have HR advisory experience, preferably within professional services/law firm along with a sound understanding of current employment legislation and all areas of HR lifecycle. A CIPD Qualification will be advantageous. It is essential to demonstrate the ability to work in a high-pressured environment and juggle multiple conflicting priorities. This role will also involve stakeholder management requiring strong influencing and relationship building skills. The right candidate will possess excellent organisational and administration skills with strong attention to detail and be customer service oriented. The HR Advisor will be a flexible, pro-active professional with a collaborative approach.

About Publift Publift is a leading global ad tech company that empowers digital publishers with cutting-edge technology, tools, and services to maximise programmatic revenue across their advertising inventory. We partner with publishers worldwide to optimise their ad operations and drive sustainable revenue growth through innovative solutions and expert support. Role Overview We are seeking an experienced Customer Success Manager to join our growing team. This person will be responsible for building and maintaining strong relationships with our publishers, ensuring they maximize value from our advertising solutions. This role will focus on understanding publisher goals, driving adoption of our platforms and products, and providing strategic guidance to improve monetization, performance, and long-term partnership success. The Customer Success Manager will act as a trusted advisor, coordinating with internal teams to deliver solutions, resolve issues, and proactively identify growth opportunities. What You Will Do We are looking for experienced Customer Success Managers to join us in this growth phase and help us create the ideal customer experience for our clients. • Manage and expand a portfolio of accounts generating $10m a year, • Relay customer feedback to the product team, ensuring we're developing the best technology to suit our customers' needs, • Craft persuasive sales propositions using internal and external data, • Find new optimisations and opportunities to grow your clients revenue, • Keep our clients abreast of emerging trends in programmatic advertising, • Contribute to vendor and partner evaluations, assisting the wider team members with analysis for trials and integrations Who You Are: • Experience working in Customer Success/Account Management at a fast-growing tech company, • You have a working knowledge of ad-serving and programmatic advertising concepts. For example, you understand how ad servers work, how programmatic auctions are constructed and run, etc., • A perfect blend of commercial acumen and customer relationship management., • Known for being target-driven and consistently achieving goals., • Comfortable communicating with diverse roles and levels within an organization., • You are skilled with numbers and analytics. You are comfortable slicing large datasets in Sheets/Excel, spotting patterns, distinguishing correlation from causation, and communicating insights clearly, both written and verbal, • Things move quickly here at Publift so you’re comfortable in an environment that changes., • You can point to examples where you’ve found creative solutions to solve customer problems or grow their accounts.

Job Title: VIP Account Manager Location: London - Hybrid About GIMO: Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London-based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming brands such as NetBet, 777, and betFIRST. About Netbet Brand: Since 2006, NetBet has delivered the ultimate online casino and sportsbook experience for its players across the globe. Alongside sports betting and casino, players have also enjoyed Lotto, Live Casino, and Poker products. With access to multiple languages across all its registered markets, thousands of industry-leading casino games, and daily sports events, NetBet has evolved into one of the world’s favourite online gaming brands. NetBet provides users with a friendly environment, total security, and reliable navigation. Its features are recognised by flagship organisations specialising in regulating and controlling online gaming sites. To enrich player trust and protection NetBet has several gaming licences from across the world including MGA, UK, Germany, Denmark, Greece, France, Romania, and Italy. This ensures that NetBet operates in line with the rules and regulations of each jurisdiction and that players receive the best possible service. Role Overview: We are looking for a dynamic and highly motivated VIP Account Manager to join our high-performing CRM & VIP team. This pivotal role is designed for a charismatic, data-driven, and customer-obsessed individual who will take full ownership of managing and growing a portfolio of high-value players in our English-speaking markets (primarily UK and Ireland). As part of our elite customer management function, you will build close, trust-based relationships with our most valuable customers, acting not just as a representative of the brand, but as a trusted advisor and point of contact. You will also be instrumental in guiding VIPs through regulatory processes such as AML checks and Source of Funds requests—ensuring compliance without compromising service quality. Duties and Responsibilities: VIP Relationship Management • Serve as the primary point of contact for a portfolio of high-value players., • Build deep, personal relationships through frequent, meaningful, and highly tailored communication across all channels (calls, WhatsApp, email, in-person)., • Confidently and professionally explain and guide customers through AML (Anti-Money Laundering) and Source of Funds (SOF) documentation processes., • Help customers understand why these checks are required and assist in ensuring submissions are complete and timely., • Develop and execute tailored retention strategies to drive increased activity, loyalty, and value from your VIPs., • Design bespoke offers, reward packages, and personalized incentives in collaboration with CRM and promotions teams., • Plan and host VIP customers at top-tier live events, both locally and abroad., • Provide white-glove hospitality, ensuring guests feel valued and engaged throughout., • Act as a liaison between the VIP player and internal teams, ensuring operational alignment., • Feed back player insights to improve product, customer journey, and service delivery., • Monitor VIP KPIs including revenue, retention, net deposits, and player activity., • Generate insights and reports on your portfolio’s health and campaign performance., • Take data-led actions to continuously improve engagement strategies. Job Specifications : Essential: • English native speaker, • 2–4 years’ experience in a similar VIP Account Manager, CRM, or Player Relations role within the online gambling industry., • Strong knowledge of regulated market environments, especially the UK., • Clear understanding of AML, SOF, and responsible gambling practices, with the ability to explain these to customers in a confident and human way., • Excellent relationship-building and communication skills—able to foster trust with demanding, high-value individuals., • Solid grasp of betting and casino verticals with an understanding of VIP player psychology. Desirable: • Experience managing high-value customers in multiple geographies., • Background or experience in handling compliance-related tasks (AML/SOF)., • Multilingual capabilities are a plus. Personal Attributes • Empathetic communicator with the maturity and discretion to handle sensitive financial conversations., • Customer-obsessed mindset with a passion for hospitality and elite service., • Flexible, responsive, and comfortable with non-traditional hours (some evening/weekend coverage required)., • Comfortable managing a mix of commercial goals and compliance responsibilities. Our generous benefits package includes: • Hybrid working, • Private Health Insurance, • Employee Wellbeing, • Learning and Development Programmes, • Staff social engagement activities “GIMO is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. For more information on how we protect your personal data and process your application, please see our Recruitment Privacy Notice Personal data are processed in accordance with EU and UK GDPR and our Privacy Policy, which is available here [ . CVs are retained for 12 months, and we may contact you regarding other suitable roles during this period’’

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Data Solution Architect is a senior role within the Data Management Practice with responsibility for the design of Selective Data Transition / Transformation (SDT) related solutions that meets the needs of our customers. You will work alongside the practice management and SDT / Data teams solutioning and overseeing projects, from early advisory & pre-sales stages to delivery and aftercare. Duties/Responsibilities:- Engage closely with your Data Management colleagues, the internal and external project teams and occasionally 3rd party solution providers to design, implement and quality assure our latest inhouse Data Migration technology, the Natuvion DCS tool and related offerings. This will include: • Support the fast internal capability & capacity growth of our SDT teams in your role as Data Solution Architect, continuously driving to improve our methodology, knowledge base and delivery speed for existing and new projects., • Work closely with our internal onshore, nearshore and offshore resources, and where required with our 3rd party partners, overseeing quality of SDT delivery according to scope and budget., • Collaboratively support the Data Management leadership at any stage of the, • (pre-)sales and deal review processes in defining future project roadmaps, scope and the commercial offerings for the Data workstream., • Lead and co-ordinate integrated workshops with detail and complexity for the Data workstream., • Jointly with the Data Lead of the respective projects, deliver roadmap, scope and knowledge sessions to customers, ensuring that through the design and lifecycle of the project customers are clear on the journey to leveraging value from their SDT solution., • Act as the Data Migration design authority on the relevant SDT projects in which your area of expertise forms a significant element of the overall solution and generate consulting revenue from such activities., • Adhering to the agreed NTT DATA strategy, engage in self-directed and other learning to keep pace with new SDT technologies and developments to ensure NTT DATA remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge to develop others and make business processes more effective., • Be hands on and be able to support Data Migration Consultants if required., • Be able to lead data stream health check workshops with the projects in area of expertise to identify improvements, both strategic and tactical, and define a roadmap for their delivery if changes are required., • Recognise potential for repeat and extended business with respect to the data service offering by NTT DATA and provide comprehensive input. Support NTT DATA to grow our business by being alert to the customer opportunities that present themselves, including development and escalation of NTT DATA IP opportunities, as appropriate. Required Skills/Abilities: • Strong background in Selective Data Transformation and Data Migration with a demonstrable technical expertise and experience., • Should be adept at technically leading Data Migration teams through complex SAP Data transformation projects, with the goal of always providing real value to our clients., • Able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the solution architecture field of expertise., • Proven and demonstrable track record of successfully delivering customer projects and providing solutions for the resolution of complex architecture projects. Makes solid and reliable decisions in complex environments., • Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT Data locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise., • Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behavior and communication style. Is a role model and ambassador., • Work on delivery projects across our customer base in varied project scenarios: advisory, solution reviews, Proof of Concepts, Brownfield S/4HANA conversions with Data Transformation / Greenfield / AllField / SAP functionality update implementation projects, as well as Carve-Outs / Mergers and Data Quality focused projects., • Contribute to our team and practice capability and growth; develop yourself and mentor our emerging talent community., • Broad ABAP experience with deep knowledge on ABAP based data selection and transformation logic., • Deep SAP table structure knowledge along with a good understanding of SAP high level business functionality., • Non-SAP system / migration experience desirable, but not required. Personal Profile/Experience: • The successful candidate(s) will be able to demonstrate at least 10 years’ consulting industry experience overall with a minimum of 5 of those years spent working within a Selective Data Transition / Data Migration role., • Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and experience in a structured method, thus making it useful and transferable., • Proven and demonstrable experience in SDT solution design and architecture with successful delivery and experience of at least 5 full project lifecycles., • Should be skilled at leading the data related multi-disciplinary teams (including nearshore, offshore and 3rd party), developing and maintaining strong business relationships and managing data teams through complex SAP projects, with the goal of always providing real value to the client., • Proven and demonstrable track record of successfully delivering customer projects and providing solutions for the resolution of complex data projects. Makes solid and reliable decisions in complex environments. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: * • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favorable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

We are looking for a Senior Strategic Accounts Customer Success Manager (CSM) who will partner with Global-e and ensure the long-term success of our clients in the UK. The Strategic Accounts CSM will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and driving revenue by growing our existing business. They will also provide clients with strategic insights based on their performances and market trends and, liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of Global-e according to clients' needs. This is a hybrid position with 3 days in the office and 2 days remote. Responsibilities: • Operate as the lead point of contact for all clients, liaising with the relevant teams at Global-e to ensure a quick and swift process., • Develop a trusted advisor relationship with key accounts, mainly with C-levels., • Generate revenue though up-selling and cross-selling existing accounts., • Proactively identify expansion opportunities in addition to any red flags., • Prepare periodic performance reports and QBRs covering and analysing clients’ KPIs., • Support clients’ strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices., • Build and maintain strong and long-lasting client relationships. Requirements: • At least 4+ years of experience in strategic account management, • Proven track record of managing and growing large enterprise accounts, • Prior B2B experience in a software, logistics or SaaS company preferred., • Proven ability to manage multiple projects at a time., • Experience in generating revenue by expanding on an existing book-of-business., • Experience in delivering client-focused solutions based on customer needs., • Strong analytical skills with the ability to present data and trends to internal and external clients., • Excellent verbal and written English communications skills., • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels, • Excellent listening, negotiation and presentation skills., • BA/BS degree or equivalent preferable., • With our merchants being located globally, flexibility is required and we may need you to work out of office hours when necessary.

Diphex is a growing distributor of innovative chemical first aid solutions, working with clients across the pharmaceutical, chemical, food & drink, laboratory, and utilities sectors. Our mission is to improve safety and outcomes in chemical decontamination. We are now seeking a highly organised and proactive Business Development Manager to cover the Midlands Area. This exciting role will suit an experienced Business Development Manager who is keen to help us in our mission to educate and improve first aid responses for chemical decontamination. You will become a trusted advisor to our clients. You will be a self-starter who thrives on seeking out new business opportunities, confident at networking and be able to maximise potential from any leads provided. Ideally you will have experience in talking with Health and Safety Managers, Operations Managers and Occupational Health Teams however full product training will be provided and this will take place in Kent and France The role is field based, working from home, and you will be responsible for generating new business sales across your designated area. The role requires a confident communicator, capable of imparting technical information effectively at all levels. You will promote our products and services by establishing contact and developing relationships with prospects and recommending solutions. You will provide support to clients using Presentations, Site Surveys and Training to ensure customer needs are met and to ensure the Company’s legal duties are discharged. You will be required to keep accurate records using our CRM system, actively manage your sales pipeline and create quotes and reports as required for clients. The candidate must be able to accurately record information and work in an organised manner to ensure all follow ups and client contacts are managed in a timely manner. The candidate must have a full driving licence, car and mileage allowances are paid to support travel costs. Effective journey planning will be a requirement of the role, and you may spend up to three nights a week working away from home. Benefits Competitive salary up to £40k DOE plus Uncapped Commission Scheme plus Bonus plus £3.6k Car Allowance and 45p/mile up to 10,000 miles plus 3% contributory pension scheme

A leading global business focused on delivering customer-centric solutions across the travel industry. As Vice President of Legal, you will support the Chief Legal Officer and lead a high-performing global legal team. This role offers the opportunity to advise on complex, high-impact legal matters, shape the legal strategy to enable business growth, and play a key role in supporting international transformation initiatives. Key Responsibilities • Strategic Leadership & Partnership: Act as a trusted deputy to the Chief Legal Officer, helping to shape and deliver the global legal strategy while influencing both operational and long-term business direction., • Stakeholder Engagement: Partner with senior business leaders to deliver pragmatic, commercially focused legal advice that supports growth, innovation, and strategic decision-making., • Team Management & Development: Lead and mentor a team, overseeing workload, performance, and professional growth., • Legal Expertise & Advisory: Provide expert legal counsel across a broad range of areas including corporate governance, joint ventures, M&A, commercial contracts, intellectual property, compliance, litigation, data protection, and employment law. Support group-wide initiatives and ad hoc corporate transactions., • Governance, Risk & Compliance: Strengthen legal governance standards, oversee risk monitoring across jurisdictions, and ensure legal policies and processes support operational integrity and regulatory compliance., • Business Enablement & Transformation: Provide pragmatic legal guidance that supports business growth, transformation, and alignment with evolving global operations, governance, and risk frameworks. What you'll need to succeed • Qualified Solicitor with substantial experience gained across both private practice and in-house roles., • Proven leadership experience, including managing legal teams and driving process improvements and operational efficiencies., • Strategic legal advisor with a track record of delivering commercially focused, pragmatic solutions to executive-level stakeholders., • Extensive experience in international, fast-paced environments, with a strong understanding of cross-border legal considerations., • Technical expertise across a broad range of legal areas, including corporate governance, commercial contracts, compliance, data protection, employment law, and dispute resolution., • Adaptable and commercially minded, with excellent communication skills and a collaborative approach to complex legal and business challenges. This is a unique opportunity to make a meaningful impact within a dynamic and forward-thinking global business. The successful candidate will play a key role in shaping strategic outcomes. Next Steps If you're interested in this role, click 'apply now' to submit an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Patient Advisor – Full-Time, Permanent Location: Central London I’m currently recruiting on behalf of a highly respected and prestigious aesthetic business based in Central London. They are seeking a Patient Advisor with a strong sales background to manage all incoming new client enquiries and convert these into consultations. This is a full-time, permanent position offering excellent benefits working in a highly regarded cosmetic surgery and aesthetics clinic. Why This Opportunity Stands Out · Join a top-tier aesthetic and surgical clinic offering cutting-edge treatments · Enjoy a generous base salary plus commission · Benefit from free and discounted treatments · Receive product incentives and continuous training · Be part of a close-knit, high-performing team in a fun and fast-paced environment Key Responsibilities · Manage new client enquiries via phone and email, converting them into consultations · Deliver a five-star client experience from initial contact through to booking · Collaborate with the clinic and management teams to streamline the client journey · Troubleshoot and resolve any issues in the enquiry process · Share client feedback with marketing and management to support business growth · Reconnect with previous clients and share new offers or updates · Produce regular conversion reports for internal use · Handle diary management and administrative tasks with accuracy What We’re Looking For · Proven experience in a sales-focused role within the cosmetic surgery or aesthetics industry · Alternatively, a sales-driven Assistant Clinic Manager looking for a new challenge · Professional and polished communication style, confident with high-profile clientele · Excellent written and verbal communication skills · Customer-focused with a genuine passion for aesthetics and delivering results · Strong organisational and administration skills Role Details · Full-time, permanent position – 40 hours per week (includes lunch breaks) · Working pattern: Monday to Friday, plus alternate Saturdays (working from home weekends) Benefits · Competitive basic salary depending on experience, plus commission, OTE £40K+ · Free and discounted aesthetic treatments · Product and treatment-based incentives · Ongoing learning and development opportunities If you’re a driven and experienced advisor looking to join a premium aesthetics business with real growth potential, I’d love to hear from you. To apply or discuss this role in confidence, please get in touch.

Field Service Engineer – Join ENVEA's Dedicated Team! South UK Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA, we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK! Why Choose ENVEA? As a global leader in environmental monitoring solutions, ENVEA is committed to innovation and sustainability. We understand the importance of work-life balance and prioritise assigning work within your local area to keep time away from home to a minimum. While travel is a core part of the role, overnight stays are rare and limited, ensuring your personal life is respected. At ENVEA, you’re never on your own. Our team of experienced field engineers, technical specialists, and senior engineers are always on hand to provide guidance and assistance during site visits and technical challenges. With the support of dedicated supervisors and a knowledgeable technical support team, we’ll help you build confidence and excel in your role. What You’ll Do In this exciting and varied role, you’ll be the face of ENVEA, delivering expert service and support to customers in your allocated region. Your responsibilities will include: • On-Site Expertise: Repair, commission, calibrate, and fault-find (to board level) ENVEA’s state-of-the-art equipment at industrial sites., • Customer Training: Help customers maximise the potential of their systems with training on functionality and maintenance., • Problem-Solving: Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients., • Feedback and Collaboration: Share your field insights with our internal teams to drive product improvements and future innovations., • Documentation: Accurately maintain service records and ensure timely completion of reports. What We’re Looking For We’re seeking someone who combines technical expertise with a passion for customer service. Our ideal candidate has: • A degree, HND, or equivalent in Electrical/Mechanical Engineering., • Experience in electronics, ideally within instrumentation or an industrial environment., • Previous field service experience (a plus)., • Knowledge of gas analysers or particulate emission monitors (advantageous but not essential)., • Excellent communication and problem-solving skills., • A full UK driving licence (held for at least three years). What Makes You a Great Fit • You’re a team player who thrives in a fast-paced environment., • You’re resilient, organised, and can prioritise tasks effectively., • You have a logical mindset and a passion for delivering outstanding customer service., • You’re flexible and willing to adapt to new challenges. Perks of the Job • Competitive salary and benefits package., • A strong focus on work-life balance, with travel mostly limited to your local area., • Comprehensive support from technical specialists, supervisors, and senior engineers to help you succeed., • Opportunities for professional development and training., • The chance to work with cutting-edge technology in a globally respected company., • Occasional opportunities for international travel.

Sentinel SME – 6 Months – Remote – Outside IR35 We are seeking an experienced Microsoft Sentinel SME for a 6-month contract to work directly with a key customer. This role involves designing and implementing advanced security playbooks, providing expert-level guidance, and delivering robust security monitoring and response solutions using Microsoft Sentinel. Key Responsibilities: • Design, configure, and optimize Microsoft Sentinel environments for effective security monitoring., • Develop and maintain custom analytics rules, workbooks, and playbooks., • Implement automation and orchestration of incident response using Sentinel and related tools., • Act as the primary subject matter expert (SME) on Microsoft Sentinel for the customer., • Collaborate with stakeholders to tailor Sentinel use cases to the customer’s security requirements., • Provide ongoing support, tuning, and troubleshooting of Sentinel implementations., • Ensure best practices for threat detection, incident response, and monitoring are applied. What You Will Ideally Bring: • Deep, hands-on experience with Microsoft Sentinel and Azure security services., • Strong understanding of SIEM concepts, log ingestion, and security operations workflows., • Proven ability to design and deliver scalable and resilient security monitoring solutions., • Experience acting as a trusted advisor/SME for security operations and SIEM tools., • Excellent communication skills with the ability to work closely with customers remotely., • Strong problem-solving, analytical, and threat-hunting abilities. Contract Details: • Duration: 6 months, • Location: Remote, • Day Rate: Up to £500 per day (Outside IR35)

Thistle Initiatives is a multi-award-winning organisation which offers a range of services and products to financial services firms, helping our clients through the twists and turns of the ever-changing regulatory landscape. We provide expert compliance advice and support right across the financial services sector. Our clients range from niche start-ups to long-established market leaders covering the following verticals: Investments, Payment Services, Financial Crime, Credit, Mortgages, Insurance and Change & Transformation. The Manager role will be within our Credit and Insurance team, which provides services for those firms regulated by the FCA. Whilst the role is for a Manager in the Credit and Insurance team, the successful candidate will have a strong insurance background, with any other experience in credit and/or mortgages not being mandatory. This role offers a fantastic opportunity to elevate your career in financial services. The Manager will be responsible for managing and delivering a range of compliance solutions to the teams’ clients. The right individual will need to demonstrate an ability to successfully manage projects from beginning to end, have a professional manner, provide an excellent client experience and be adaptable to change in this diverse role. The Manager will need to apply both FCA and PRA rules and guidance to firms across the insurance market. The individual will also need to be able to promote and support selling the services of Thistle Initiatives to both new and existing clients, as well as attend and participate at conferences, webinars and other marketing functions. Key responsibilities Responsibilities are wide-ranging and varied, given the exciting projects we work on. We are keen to speak to people with a passion for problem solving, building products, mentoring and growing success teams, and delivering high quality outputs. We are looking for individuals who will be responsible for client delivery in the regulatory compliance space. Technical Competencies • Application of regulation: must provide and maintain a working knowledge of the FCA Handbook, the Financial Services and Markets Act, the operational workings of the insurance market and be able to apply this to the business requirements of our client firms., • Extensive working knowledge of ICOBS, SYSC and other relevant sourcebooks and their application to insurance products, with exposure to both retail and commercial lines of insurance., • The Manager must be able to link back to the Regulated Activities Order, relevant Directives (as applicable) and the Money Laundering Regulations., • PRA Rulebook experience is also desirable, with the right candidate being able to consider and advise clients on the Rulebook. Client Delivery • Provide high quality written and verbal outputs to our clients on a range of project types., • Projects could include supporting FCA authorisation applications, variations of permission, advising on supervision and enforcement matters, undertaking auditing and regulatory due diligence, and providing ad hoc advisory services., • Provide clients with accurate, technical advice, keeping your knowledge of necessary regulatory requirements up to date., • Manage projects end-to-end, keeping delivery to time and budget., • Strong client relationship management, becoming their trusted compliance advisor., • Ability to work under pressure, with tight turn arounds and with consideration for regulatory or client deadlines., • Understanding the principles of utilisation, working on client projects as efficiently as possible within the scope provided. Being accountable for own time management and that of the junior staff on a project. Sales and Marketing • Understand and seek opportunities to further develop the offering for new and existing compliance clients, creating new business opportunities and delivering proposals to clients and concluding sales., • Proactively attend seminars and discussion groups and promote the company’s services to other businesses and develop your own knowledge., • Keep up to date with new regulation and legislation, identifying the impact on our target market and potential client offerings., • Contribute to developing the market for Credit & Insurance services across all sectors and identify sales opportunities., • Proactively identify upselling and cross-selling opportunities with existing clients., • Proactively maintain and build your network within the insurance industry. Team Management • Play a key role in training and coaching junior staff, helping to develop the careers of team members., • Support the Partners to manage and motivate a team of highly skilled compliance professionals to ensure delivery of compliance solutions to the company’s clients., • Support the Partners in maintaining a positive team culture, focused on high-quality customer service and outputs. Relationships with external and internal stakeholders • Participate in business development initiatives and become a spokesperson for Thistle’s Insurance division, through targeting and pitching to external clients, attending industry conferences, and speaking engagements., • Interlink relationships within the company to support insurance requirements across the firm., • Liaising with industry bodies and regulators., • Become a key point of contact for questions from both client and team members and reply accordingly. This role is not limited to the above duties, due to the nature of the market you will need to be adaptable and open to change in this position. Behavioural Competencies • Excellent communication skills to communicate openly and effectively, both internally and externally, to deliver the requirements of our client firms, with the ability to adapt to different audiences., • Ability to work under pressure, with tight turn arounds and with consideration for regulatory or client deadlines., • Understanding the principles of utilisation, working on client projects as efficiently as possible within the scope provided. Being accountable for own time management and that of the junior staff on a project., • Effective time management, with the ability to multitasking and manage multiple client projects at any given time., • Self-starter attitude to completing client work and providing excellent client service levels., • Commercial awareness to be mindful of the commercial objectives of the firm when delivering compliance assistance., • Commitment and enthusiasm with the desire to see the firm succeed., • Ability to embrace change and be adaptable to the changing requirements of the regulations and be keen to develop new skills accordingly., • Personal credibility with ability to establish and maintain trusting relationships with others., • Team working skills that foster effective and productive working relationships to be considerate to the needs and opinions of others., • Pro-active attitude to actively seek new tasks and have a growth mindset., • Self-driven with the ability to and as a team player., • Determined attitude with resilience and tenacity to manage projects from start to finish., • Must be able to work autonomously and take initiative, identifying when referral is required., • Excellent written communication skills with the ability to draft written communications and documentation in an articulate way and to a high standard. Experience/Qualifications • Recent and relevant experience in a Manager role at either a financial services firm or consultancy, including managing more junior individuals and/or advising at a senior level., • Exposure to business development would be advantageous., • Broad base of compliance knowledge., • Specific understanding/knowledge of the rules surrounding insurance regulation., • Educational attainment at degree level desirable but not essential., • Be numerate, articulate, and analytical and competent with all Microsoft packages., • Intermediate MS Excel, MS Word and PowerPoint., • Demonstrate an ability to solve problems in a rational manner., • Ability to demonstrate an awareness of the immediate and the wider implications when applying regulation in practice., • Ability to conduct thorough research and analyse data. We offer • Competitive salary and the ability to grow your career within the Thistle Initiatives Group, • 25 - 30 days holiday entitlement depending on length of service, • Company pension scheme, • Private Medical Insurance, • Gym membership contribution, • Fantastic City of London location and working environment, • Working with dynamic teams with regular social events If you are looking to springboard your career to the next level and would like to be part of a supportive and dynamic culture, then please apply immediately.

Our client is a fast-growing company that specialise within the automobile industry. They are currently looking for an experienced German speaking Customer Service Executive to join their friendly and supportive team based in central London. This is a great opportunity to be part of, where you will have the chance to develop your knowledge in a thrilling industry. This position is a permanent role and offering a hybrid scheme working 2 or 3 days in the office. Your responsibilities will include: • Delivering exceptional customer service and selling tickets as well as upselling across the German market., • Ensuring that all enquiries via telephone, email and chat are being responded to in a timely manner., • Maintaining client/customer satisfaction, • Working closely and cooperatively with other departments of the company The successful candidate will be a customer-focused individual, confident and well-spoken in German as you will be dealing with a variety of customers. As a German speaking Customer Service Executive, you will become part of a diverse, friendly and motivated team within a fast-growing multinational organisation. Profile: • Required to be fluent in German and English to a native level, both written and spoken, • Previous experience as a Customer Service Advisor, Client Service Support, Sales Representative or Customer Service Executive, • Great eye for detail and excellent problem-solving skills, • Ability to multitask and prioritise workload effectively, • Great organisational and time management skills, • Strong communication skills and able to work well in a team

Role Overview: As a Solution Architect, you will be at the forefront of designing and implementing advanced AI-driven solutions that address the complex needs of our clients. Collaborating closely with our engineering, product, and business teams, you will guide deployment efforts, ensure seamless integration within client environments, and craft sustainable, scalable system architectures. You will also play a key role in setting the strategic direction of our customer engagements, providing technical leadership, and driving innovation in the application of our Gen AI platform. We are looking for a professional with a strong grasp of system architecture, particularly in the AI and machine learning domains, who can combine technical insight with a deep understanding of client needs. In this role, you will advise our product teams on design considerations, compliance with regulatory requirements, and adaptability to various operational environments. Your expertise will help bridge the gap between technical vision and real-world implementation, ensuring that our solutions meet both current and future needs. Successful candidates will have backgrounds as Software Architects, AI Solution Architects, or Enterprise Architects, particularly in cloud-based or distributed systems. You will become an expert in our Gen AI platform, understanding both its capabilities and the governance and security requirements of our clients. You will independently manage complex challenges while maintaining a collaborative approach, working closely with internal teams to deliver comprehensive, secure, and innovative solutions. Key Responsibilities: • Lead the design and architecture of AI-focused technical solutions, factoring in security, scalability, network requirements, and resource optimization., • Act as a primary technical advisor to clients, providing expert guidance on the architecture and secure deployment of our Gen AI solutions., • Influence the development of our product roadmap, aligning it with compliance needs and emerging trends in AI, cloud, and security technologies., • Produce detailed architectural documentation, visual diagrams, and technical specifications to support deployment and client understanding., • In-depth knowledge of public cloud platforms (e.g., AWS, Azure, GCP) and their application in AI and machine learning environments., • Experience with designing and managing large-scale software systems, including distributed architectures, scaling strategies, and DevOps practices., • Familiarity with the full lifecycle of AI model development and deployment, including data processing, model training, and real-time inference., • Strong understanding of information security principles, including encryption, identity management, network protection, and security monitoring., • Expertise in modern software development, continuous integration, continuous delivery (CI/CD), and infrastructure as code., • Solid grasp of networking protocols and operating system fundamentals, with the ability to troubleshoot and optimize complex environments., • Ability to navigate ambiguous, high-stakes technical problems independently while working effectively with cross-functional teams., • Proven client-facing skills, capable of translating complex technical concepts into clear, actionable insights for business stakeholders., • 5+ years of relevant industry experience in roles requiring a blend of technical depth and architecture leadership., • Familiarity with Kubernetes, container orchestration, and microservices architectures is a plus.

SoftServe’s Enterprise Solutions Lead (ESL) is a key consulting role that drives enterprise product development, digital strategy, and solution architecture for financial services industry (FSI) clients. As a trusted advisor, you will lead engagements from pre-sales to delivery, ensuring impactful business and technology solutions that align with industry regulations and best practices. Our global Center of Excellence team has over 100+ of the most diverse, talented, and engaged Solution Consultants, Business Analysts, and Product Managers with 12+ locations worldwide. We are a cross-functional, highly impactful, and high-visibility team whose mission is to drive digital transformation strategy and implementations. We advise our Fortune 500 customers at the cutting edge of technology while staying highly relevant to the specifics of their industry. We are seeking a mature business professional in the Financial Services domain who has hands-on experience in driving Digital Transformation initiatives and has a vision on how technology will disrupt and enable global Financial Services. This role with us will offer a challenging and exciting career in digital advisory, in one of the leading and fastest-growing businesses on the market. Duties & Responsibilities • Define and lead digital transformation strategies for enterprises, • Identify ways to maximize business value, • Advise CXOs and board members on their transformation journeys, • Facilitate conversations and workshops with credibility and insight, • Lead advisory services and process/technology consulting across a broad set of Financial services domains, • Lead teams and develop proposals for RFP/RFI processes and pre-sales activities, including presenting solutions to senior stakeholders, • Lead cross-functional teams and engagement programs targeting enterprise CXOs, cloud providers, and other technology partners, to advise, deepen relationships, and accelerate strategic networks, • Identify transformation opportunities through close collaboration with core clients, • Deliver large-scale, complex Financial Services digital transformation projects, including the design, implementation, deployment, and evaluation of digital solutions, • Work collaboratively with clients to understand their business challenges and develop tailored solutions, • Lead project and development teams, and manage client relationships to ensure successful project delivery, • Drive deal shaping, solutioning, and commercial architecture for digital transformation programs, • Collaborate with account executives and industry leads to identify whitespace and upsell opportunities, • Support sales motions with thought leadership, client POVs, and solution demos, • Own end-to-end delivery accountability across discovery, design, MVPs, and scaled rollout. Ensure alignment with KPIs, client success metrics, and transformation ROI. Manage risk, change, and stakeholder alignment in cross-functional programs., • Translate business needs into composable digital solutions and industry platforms, • Focus on measurable client outcomes—cost reduction, CX uplift, time-to-market, or compliance efficiency, • Support business case development and success tracking for transformation initiatives. Preferred Competencies & Experience • Proven experience in digital Financial Services consulting, with a consulting or industry background in Financial Services (preferably within Retail Banking, Insurance, or Fintech (Payments, Embedded Finance))., • Broad experience and understanding of end-to-end Financial Services operations, with deep expertise in several of the areas mentioned: Customer Onboarding (KYC, AML), Digital Core, Risk & Compliance, Enterprise Finance, and Internal Controls., • Experience in transformation of different business models – B2B, B2C, BaaS; building omnichannel experience; familiar with key regulations in the domain and how they impact business capabilities., • Excellent communication and stakeholder management abilities, • Familiarity with the design and implementation of any digital solutions (core systems, any supplementary systems)., • Strong understanding of cutting-edge technologies that are set to play a key role in the digitalization of Financial services, such as AI/ML, generative and agentic AI, cloud technology, and big data., • Experience with the custom software development process and lifecycle, working in technical and development teams., • Prior experience at a Tier-1 management consulting firm is an advantage. Qualifications • Education: Bachelor's degree in business, marketing, communication, or a related field. Master’s degree preferred. Other Requirements • Willingness to travel internationally, • A global mindset to operate effectively in a matrix environment, • Commitment to maintaining high levels of client satisfaction and business growth. SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.

Role purpose/Objective The Solutions Architect is a commercially driven and technical expert professional with a successful track record of both Technical Consulting as well as Pre-Sales in vertical markets such as Architecture, Engineering and Construction (AEC) or Product Design and Manufacturing (MFG). This role has responsibility for supporting Account Managers and other Sales professionals to grow new revenue and margin from their territory or portfolio of accounts, as well as delivering paid consulting engagements around BIM and Cloud and other related process and technology implementation. It is expected that the Solution Architect builds a position of trusted advisor based on his expertise and on the delivery of that engagement. Working with the sales team to help grow opportunities around product and services, in a consultative selling approach. This includes pre-sales meetings both internally and with customers, focusing on their needs and imagining, building and proposing solutions. The solutions will include any of the following in a project format: products, training, process and workflow transformation, integration. It is also expected that Her/his industry knowledge will contribute to the positioning of Graitec Services in the marketing through contributions to thought leadership, events and any other communication media that allows her/him to communicate on his field. Key Responsibilities Pre-sales • Drive discovery meetings, workflow reviews, business process reviews and other workshops with customers to unearth business opportunities for Graitec., • Contribute to different sales teams to ensure achievement of the team’s sales growth targets on new business (both from new and existing customers), • Building proposals for software, services, and projects. Partnering Sales team members by advising customers on issues relating to the choice and use of appropriate software, including specification of appropriate system platforms, integrations and connected software., • Providing assistance to sales staff during the pre-sales stage of sales negotiations. Consulting • Managing the delivery of projects from initial pre-sales handover to project closeout, • Creating detailed scoping documents to outline all aspects of projects including timelines, time scales and roles/responsibilities., • Creating all additional relevant documentation for delivering a successful project in line with Graitec standards, • Assessing any potential risks to Graitec and ensuring that they are minimised., • Working with the customer to agree key milestones and ensuring they are met., • Working with the technical delivery teams (including integration, and other teams from other internal organisations) to ensure that the project is delivered on-time and on budget., • Ensuring that the customer is kept up to date with the progress of the project., • Leverage the relationship to identify other follow-on opportunities General Company Duties Including: • Assisting the Customer Acquisition and Marketing teams with business development matters, • Working with the R&D team – regular feedback on Graitec products, • Secure data accuracy and data quality to ensure information systems are kept updated and allow for traceability., • Empower the company with regular reports and forecasts. We are looking for talents that will enjoy, live and accelerate our culture and values At Graitec, we work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on the path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own siloes to better serve them. To make this culture a reality, we rally our teams around shared cultural attributes we expect the full team to role model in order to realize our mission: • The way we work: Growth, Agility, Innovation and Responsibility, • The way we behave: Ambition, Engagement, One Graitec, Positive Energy Key Performance Indicators • Support the team to ensure new business ACV margin targets are met/exceeded (monthly, quarterly, annual), • customer referrals/testimonials/case studies validated by Marketing according to corporate guidelines, • Customer satisfaction (Net Promoter Score), • Data accuracy and quality (e.g., transparency on activity) About You Required skills, abilities & qualifications What you must have done already: • Extensive experience in BIM, Autodesk AEC/ACS or MFG products., • A good understanding of the construction or manufacturing industry, • 4+ years of experience of presales of complex software, SaaS, and services solutions to B2B customers in the CAD, AEC or MFG markets., • Experienced in driving workshops or discovery meetings to support the identification of new business opportunities with existing accounts., • Demonstrated ability to support multiple stakeholders in a growing, fast-paced environment, • Technically-expert with a commercial mindset., • Adaptability and flexibility in a fast-moving environment., • Autonomous and self-starter, Strategic thinker, • A collaborator – with experience of working with supporting stakeholders from Sales or Professional Services., • Ability to remain calm, intentional, and focused as well as highly professional., • Customer-oriented, ability to influence at all levels with an entrepreneurial attitude, • Willingness to travel., • Professionalism, personal integrity, and reliability, • A positive ‘hands-on’ work ethic, • Initiative and enthusiasm guided by mature sense of judgement, • An adaptable and flexible team player What is nice to have done already: • Working knowledge and experience of the Architecture, Engineering and Construction markets, • Experience of selling/supporting Autodesk SaaS Solutions, • A recognized project management qualification, • Recognized construction, engineering, or equivalent qualifications. At Graitec, we’re proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self to work. This resonates with the large variety of customers & markets in which we operate and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidate’s skills and capabilities to succeed in the role. Interview Process: • Screening/Get to know discussion, • Hiring Manager, • Peer of hiring manager or key stakeholder to the role from another organization, • Business Unit leader

We are working with a leading global manufacturer of high-performance control valves who are looking for an Area Sales Manager to work across the South of England and Ireland. With a global turnover of £60m, they are poised for further growth with a range a control valves servicing a number of different sectors from automotive, aerospace, waste & recycling, chemical, medical devices to name a few. The business are working with a number of Blue Chip businesses. Role: Area Sales Manager (South of England & Ireland) Salary: up to £70k + bonus + benefits + tool to do the job Location: South of the England or Ireland The Role The business will be looking for an ambitious and technically skilled Area Sales Manager to drive sales growth and strengthen their presence across the South of England and Ireland. You will be responsible for developing & nurturing existing client relationships, securing new business partners and providing technical support to ensure our solutions meet client needs. The desk you are coming into is a warm one with a good existing infrastructure in place with spending customers & a number of high value prospects in the UK & Ireland. Key Responsibilities for the Area Sales Manager • Deliver and exceed sales targets within your territory, focusing on control valve solutions, • Identify and pursue new business opportunities, building a robust sales pipeline, • Develop and maintain strong relationships with key clients, acting as a trusted technical advisor, • Conduct technical presentations and product demonstrations to prospective and existing customers, • Collaborate with internal teams to ensure seamless project delivery and customer satisfaction, • Monitor market trends, competitor activity, and customer feedback to inform sales strategy, • Prepare and submit accurate sales forecasts and reports to senior management. Key Requirements for the Area Sales Manager • Proven track record of success in technical sales, ideally within the control valves or wider industrial/engineering sector; either from Manufacturing or Distribution standpoint, • Strong technical background, with the ability to understand and communicate complex product solutions. Degree educated Engineering qualification or HNC, HND., • Excellent interpersonal, negotiation, and presentation skills, • Self-motivated, results-driven, and comfortable working autonomously across a large territory, • Willingness to travel extensively across the South of England and Ireland. This is a great opportunity for an Area Sales Manager to join a truly global business in the control valves world. They are at the cutting edge of technological innovation & working across of a number of projects in a number of high end sectors. Apply on-line or call Sandeep Dhillon for a confidential discussion

We are seeking an Enterprise Solution Advisor to lead the solution architecture associated with major account opportunities. The role’s major responsibility is to work closely with our regional Sales Account Managers and Regional Solution Consultants to drive large enterprise Inmation deals toward close. This role is customer facing. This person will articulate the Inmation Industrial Data Fabric to key customers, architect the solution, describe how Inmation fits into existing OT and IT systems, and technically sell customers on the Inmation vision and solution. This is a unique position for an exceptional Consultant to take on a high visibility role leading technical sales engagements at AspenTech’s largest and most critical accounts. This role requires an individual who is equally comfortable engaging with C-Suite executives as well as taking deep technical dives on OT and IT data fabrics, technologies and solutions with OT and IT subject matter experts. Job Description • This is a customer facing role. The Inmation Solution Advisor must exemplify outstanding presentation, discussion and sales acumen in addition to deep technical understanding., • The Inmation Solution Advisor masters AspenTech Inmation and MES solutions, including presentation layers like Aspen Inmation Data Studio, Inmation Web Studio, A1PE and others., • Demonstrates Industry, OT and IT credibility sufficient to persuade C-Suite executives and customer technical experts to consider Inmation as part of their critical OT and IT infrastructure., • Differentiates Inmation solution versus competitive offerings., • Envisions, designs and constructs Inmation demos based on customer requirements. Is comfortable sitting in front of a keyboard and configuring compelling Inmation demonstrations to validate AspenTech’s solution to customer executives and stakeholders., • Supports growth of the business in both in License and Services Bookings at all times., • Works cooperatively with the AspenTech extended team in Sales, Support, CSM, R&D and Partners to ensure successful close of sales opportunities, project delivery and completion., • Be on the core team of new product launch within the related area of expertise., • Requires internal travel of up to six trips per quarter. Additional Job Description • Bachelor’s degree in a related area., • 10+ years of experience with OT and IT data, control systems, data historians, data analysis and system integration and interfacing. The role requires thorough knowledge of the OT and IT data space, including DCS systems, historians, LIMS systems, MES systems and ERP systems., • 10+ Years experience in a pre-sales role or 5+ years professional services experience with 5+ years in a pre-sales role., • Outstanding listening, sales, presenting and demo delivery skills. Experience selling to customer C-suite executives., • Candidates should have background with the Purdue model, firewalls, and OT integration practices. Hands-on experience with data exchange technologies like OPC and OPC UA and communication protocols like Kafka and MQTT highly desirable., • Understanding of IT data integration, data lakes and data warehouse technology, networking, cybersecurity and data analytics., • Hands-on Coding Skills. Equally willing to code for demo purposes as well as present to customers., • Experience with SQL, databases and scripting languages like LUA., • Experience with AI, BI and analytics technologies like Power BI, Tableau, Snowflake, Databricks etc. highly desirable., • Fast learner with a desire/motivation to learn cutting-edge new technologies., • A team player with the ability to relate to customers and maintain good working relationships., • Experience authoring bids, writing proposals and quoting projects., • Excellent spoken and written skills in English language., • Process industry experience (Refining, Chemicals, Pharm) a plus., • Experience with AspenTech IP21, Aveva PI or Inmation is a definite plus., • Experience with other AspenTech technologies (e.g. APC, SCM or GDOT) to ensure data integration and KPI presentation is a definite plus but not a requirement.

SAP GRC Security & Authorisations Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The R&A role is a key role within the NTT DATA Business Solutions (NDBS) Supply Chain Management practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As an Expert you will support customer engagements and perform delivery of the SAP R&A solutions working alongside Solution Architects, Project Managers and the Integration Team to deliver innovative and high-quality solutions integrated into core SAP S/4Hana and non-SAP solutions. Duties/Responsibilities: • Work closely with customer and project teams to translate business requirements into a solution that takes advantage of the SAP R&A capabilities within the overall solution landscape. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business., • Provide thought leadership to NDBS and its customers focused on Security strategy, based on SAP R&A solutions and the SAP R&A product roadmap., • Adhering to the agreed NDBS strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NDBS remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective., • Recognise potential for repeat and extended business with respect to the end-to-end service offer by NDBS and provide comprehensive input. Support NDBS to grow our business by being alert to the customer opportunities that present themselves., • Have strength and depth in delivery and configuration expertise in the following;, • Core SAP Roles & Authorisations Functionality, • SAP GRC, • SAP IAG, • You will support the implementation and use of Governance, Risk and Compliance (GRC /AIG solutions) in the customer’s IT infrastructure., • You will help our clients to ensure that international standards and internal specifications for the implementation of data protection (GDPR) and compliance regulations are met. Required Skills/Abilities: • Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the SAP R&A solution field of expertise., • Proven and demonstrable track record of successfully delivering customer projects and providing SAP R&A solutions for the resolution of complex requirements., • Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NDBS locally and globally, external customers, suppliers and partners to become a trusted advisor in your field of expertise., • Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador., • Makes solid and reliable decisions in complex environments., • The successful candidate will be able to demonstrate between 6+ years of professional experience working within a SAP R&A consulting environment. Experience working with a value added re-seller or software house would be advantageous. Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Customer Sales Advisor - Full Time Equivalent Availability Required (Immediate Starts Available). Our client, located in the City Centre of London, is actively recruiting Entry Level Customer Sales Advisors, to support their recent expansion and meet growing client demand. These varied roles involve

To carry out sales advisor appointments and customer follow-ups and liais. I am recruiting for a Sales Support Representative for a growing business. To assist in the sales of products.

As a Customer Careline Advisor you will be responsible for delivering excellent customer care and support to Benelux consumers across all contact channels. Our established client based in Canary Wharf, London is looking to recruit a full time Multi Lingual Customer Careline Advisor.

We're seeking a dynamic Customer Sales Advisor to provide expert guidance and exceptional service to our diverse clientele. Handle face-to-face sales and support tasks. Proven customer-facing sales experience.

Responsibilities for an Parts Advisor Assist with day-to-day retail sales in the showroom, including Parts, Hardware, and Clothing Deliver excellent customer service - face to face, by phone, and via email Handle customer queries efficiently and professionally Support workshop technicians with part

Locations: London In Sales and Commercial, we’re building one of the biggest and best sales teams in the country. We’ve got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are; * Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that’s unmatched by our competitors * Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools * Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK’s best sales force The purpose of this role is to address the market opportunity for our complex Data portfolio (Internet access and data networking) within a defined territory, to grow market share and customer revenues, by providing specialist technical knowledge to grow existing customer spend into future revenue streams and acquire new business. To understand customer needs whilst aligning to BT and Channel Strategy to move to new IP products (Broadband, BTnet &, SDWAN etc) for our SME customers and BTLB partners. Responsible for working alongside BT Local Businesses to coach and create, develop and close sales through sustained prospecting and activity (Third Party Sales Management capabilities). Be an advocate for BT Sales methodology to build rapport and establish long lasting relationships with customers to become a trusted advisor. In addition, Specialists are responsible for driving Acquisition sales to support market share growth. • Achieves 100% or more of product set target aligned to territory using Sales methodology & sales plans., • You lead the review, analysis and interpretation of sales trends across their applicable product pillars for ensuring the delivery of sales and commercial KPIs. You set up and implement the commercial levers that will drive and optimise these KPIs to maximise sales performance and take corrective actions. • Customer – varying customer size & complexity, • BTLB – MD’s, sales teams, field sales, desk opps, • BT – PSM, Specialist peers, Trading, Commercial, Propositions, Product, Marketing., • Technical knowledge on specific products & services • Be an exemplar for BT system usage and drive the right behaviours of SF.com usage within BTLBs Presenting/Demonstrating Solution Selling Customer Relationship Management Commercial Acumen Sales Performance • On target commission, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 25 days annual leave (not including bank holidays), increasing with service, • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week. About us With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

With a passion for customer solutions and naturally curious nature, the Customer Solutions Advisor will work closely with their team to provide support and an unwavering commitment to our clients. We are only just starting to unlock the potential of what @Druce is capable of, and our Customer Soluti

Zachary Daniels are proud to be partnering with a rapidly growing and evolving retailer for a Head of Transformation role. This role is designed for someone who thrives on creating transformation strategies from the ground up not just delivering predefined plans and who can bring fresh thinking to improve operations, performance, and scalability. The Head of Transformation will take ownership of designing and leading change initiatives that strengthen operational delivery, improve efficiency, and enable the business to adapt and grow in an evolving market. The ideal candidate will bring strong leadership, commercial insight, and a background in driving transformation within complex environments a background in retail or hospitality could be an advantage. This is a hybrid role with the expectation of 2-3 days per week in a London based Head Office. Key responsibilities include: Transformation Leadership * Create and lead transformation programmes that are aligned with long-term business strategy and market trends * Identify operational challenges and opportunities, developing solutions that deliver measurable and lasting improvement * Promote a culture of continuous improvement, innovation, and agility across the organisation * Build and embed new processes, tools, and standards that enhance efficiency, control, and customer experience Operational Strategy & Excellence * Lead strategic improvements across UK and international operations, ensuring consistency, compliance, and strong execution * Shape scalable operating models that support growth and drive service excellence * Set clear standards for operational performance, sustainability, and service delivery across all business areas Commercial Impact & Performance * Use data and insight to prioritise transformation activity and track ROI * Develop commercially focused initiatives to reduce cost, improve store and site efficiency, and increase performance * Partner with cross-functional teams to optimise resources, improve conversion, and elevate the customer journey Leadership & Stakeholder Engagement * As Head of Transformation, serve as a senior advisor to the executive team, aligning transformation plans with company goals * Influence senior stakeholders and build engagement at all levels of the organisation * Lead and develop teams to embed new ways of working, supporting capability building and cultural alignment We're looking for someone with: * Significant experience in a senior operations or transformation leadership role, ideally within a multi-site or international retail environment * A proven ability to create and deliver transformation strategies with measurable outcomes * A strong understanding of commercial levers, customer service models, and operational best practice * Excellent strategic thinking and data-driven decision-making skills * Strong stakeholder management and communication skills, with the ability to influence at all levels * Confidence working at both strategic and operational levels to deliver sustainable change This is a rare opportunity for a senior leader to step into a high-impact, visible role as Head of Transformation, where you'll shape the direction of the business and deliver change that matters. If you're passionate about challenging the norm and building a stronger future, we want to hear from you. BBBH34628

We're looking to expand our showroom team with another sales advisor! This is an exciting role, with a few different responsibilities. Advising customers in store, liaising on the phone with customers booked in for installations, and booking in customers on the day of their appointments. Our showroom offers a massive range of products from car audio & security solutions, to performance and styling parts like wheels, carbon fibre, and exhausts. Full product training can be provided, but basic knowledge and some form of previous industry experience is essential. ROLE WILL INVOLVE: • Assisting customers in store to provide pre and post sales support., • Booking customers in to our workshop for bespoke installations., • Liaising with booked in customers for any changes to appointments., • Be the face of our business and the first point of contact for new customers. ESSENTIAL CRITERIA: • Previous retail or automotive industry experience essential., • Good written and verbal communication skills., • Passion for providing excellent customer service., • Passion for cars is ideal but not required. OTHER DETAILS: • 5 day week / Store hours: 9am-6:00pm Monday-Saturday, • Based in Hayes, West London, UB3 3NF, • On-site free car parking, • Competitive salary depending on experience

HR Business Partner – UK & Ireland Shepherd’s Bush (Hybrid – 1 day WFH) £55,000 – £60,000 + 5k Travel allowance + Bonus About the Client A leading organisation in the hospitality sector, this company is known for delivering unforgettable customer experiences. With operations spanning multiple European markets, they operate in a fast-paced and customer-focused environment. They believe in open communication and transparency, building trust and fostering strong relationships with employees and clients alike. About the Successful Applicant You will be an experienced HR Business Partner with a background in multi-site operations, in the hospitality/leisure background Strong influencing skills, commercial awareness, and the ability to manage change and build leadership capability are essential. CIPD qualification or equivalent is expected, with up-to-date knowledge across all HR disciplines including employee relations, L&D, and talent development. About the Job This is a high-profile HR Business Partner role supporting the UK & Ireland operations, working closely with Managers to embed a high-performing and people-driven culture. You will partner across functions to align people plans with commercial goals, champion talent pipelines, and support leadership development across the cinema estate. Reporting to the Head of HR Duties will include: • Partnering with area and cinema leaders to drive consistent service standards and employee lifecycle processes, • Managing performance initiatives including objective setting, regular reviews and targeted coaching, • Delivering operational excellence through compliance with HR policies and responsive support to day-to-day issues, • Leading talent development strategies and succession planning for critical cinema management roles, • Collaborating with Group HR on initiatives such as reward programmes, internal communications, and training rollout, • Acting as a trusted advisor on structure, headcount, and capability planning, • Championing employee engagement, recognition schemes and retention initiatives, • Delivering data-driven insight through dashboards, KPIs and continuous improvement plans What You Will Receive in Return Annual bonus of 12.5%, benefits include a strong pension scheme, enhanced holiday, and discounts on food and entertainment and a culture that supports wellbeing, career development, and inclusive values.

WE ARE With over 30 years of experience in digital software development and consulting, SoftServe is a global company in solving complex business problems, creating industry-disrupting technology, and accelerating growth and innovation while optimizing operational efficiency. From leading ISV to Fortune 1000 digital enterprises, SoftServe transforms the way thousands of clients do business by unlocking the value of advanced technologies, such as Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design. As an experienced Product Strategist, you will join our global product management team to lead client engagements and work closely with C-level business stakeholders across a diverse portfolio of enterprise and digital-native clients. Your primary responsibility will be to help clients achieve product-centric organizational transformations and define and implement winning product strategies, enabling them to successfully align their business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE • Showing at least 7 years of experience in product strategy, product transformation, or digital consulting, • An expert in product operational models and product strategy consulting, • Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc., • Curious about technology and its potential to strengthen businesses’ competitive position in the market, • A skilled presenter and storyteller, leveraging data insights and market understanding to advocate for recommendations, • An experienced strategist with strong analytical and problem-solving skills, • Capable of presenting findings, leading workshops, conducting interviews, and pitching the value of recommended business concepts to clients, • Adept at product consulting: advising on and driving product-centric organizational transformation, as well as defining and implementing product and service strategies, • A holder of strong business acumen: engaging with senior leadership and influencing decision-making processes through strategic insights and compelling business cases, • Embracing new challenges: capable of working efficiently and adapting quickly in challenging situations, • Comfortable with uncertainty: structuring work independently, preparing coherent plans, and orchestrating teams effectively when boundaries and stakeholders are unclear, • Well-versed in structuring and delivering compelling client-facing presentations, whether for pitches or project deliverables, • Good at problem-solving: evolving business landscapes and emerging technologies, with a strategic approach to problem-solving, • A professional with excellent verbal and written communication skills, with the capacity to effectively articulate complex ideas to diverse audiences, including technical teams and executive boards, • Willing to travel up to 50% of the time to client locations, both domestic and international, for joint engagements, discoveries, and collaborative workshops AND YOU WANT TO • Lead C-level strategic discussions, negotiate program scope, priorities, as well as facilitate large in-person or remote workshops, • Lead cross-disciplinary teams through the pre-sale, discovery, and definition phases to create winning product and service strategies, • Facilitate and ensure engagement across client’s organization to ensure alignment and timely decision-making, • Advocate for and facilitate the adoption of organizational change essential for delivering a continuously evolving, innovative set of digital offerings, • Run research, facilitate ideation sessions in line with market the best product and design practices, own digital product or service strategy definition and oversee the successful execution, • Lead clients through their product organization transformation journey by aligning company business ambitions with organizational design, processes, roles and tools to enable a more customer-centric, outcome-focus and data-driven culture of innovation and digital offering management, • Develop compelling business cases to support recommendations based on comprehensive market and data analysis, • Drive the design and adoption of outcome-based ways of working by helping clients define and measure key performance indicators (KPIs), objectives and key results (OKRs), and other critical metrics, • Build and maintain strong client relationships to foster trust and long-term partnership, and identify growth opportunities for clients and the business, • Act as a trusted change ambassador, advocating for new ways of working, and providing product leadership coaching and product management upskilling, • Contribute to the creation of new professional service offerings within Digital Advisory and Product management practices. Create templates and tools that allow repeatability and consistency as the team grows TOGETHER WE WILL • Win big and challenging deals, sign new logos, and work with world-leading companies, • Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies, • Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations, • Coordinate and run presentations of work on international events: conferences, meetups, and specialized events, • Use our access to expert communities, paid certifications, and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.

About Protecht – Who we are! Protecht is redefining the way the world thinks about risk. We help our customers create exciting opportunities for growth by transforming the way they understand and manage risk. We know that risk and reward are intrinsically linked, and brilliant risk management is the fuel that drives us all to reach new heights. Our cloud-based SaaS platform – Protecht.ERM – is what makes us really stand out. It’s one of the most comprehensive, flexible, and dynamic risk management solutions available today. A little bit about our role: We are seeking an Implementation Advisor to join our team in EMEA London team. You will focus on analysis of customer requirements and support and lead customers through successful implementations as well as training stakeholders and producing creative solutions based on customers’ requirements. This role would suit those who have interest in technology based solutions (preferably in Risk Management), are tech savvy, and possess strong analytical skills. Some of the things you get to do as a Implementation Advisor: • User requirements gathering, • Liaise with internal resources, customer resources, and third parties as needed, • Work across teams to support Protecht.ERM client implementation & provide interactive dashboards and reports based on client requirements, • Perform implementations for internal stakeholders, • Build customer-facing artifacts like presentations, project plans, data schemas, migration guides, and long-term success plans, • Build forms and workflow rules in Protecht.ERM, • Help design and implement improvements to clients’ configurations of Protecht.ERM, • Deliver Protecht.ERM training and facilitate client workshops, • Provide supporting documentation for the implemented solutions Who You are? You are an Implementation professional who is an expert multi-tasker with experience ideally gained in a similar role or keen to make your mark in SaaS Implementation with a passion for risk. You like to be busy and have fun and want to work with a fantastic team! You have hands on experience engaging with customers and you are all about delivering awesome outcomes to your customers. Also, you will have a strong desire to learn and take the initiative when needed and you will also have: • An interest in technology-based solutions/SaaS, • Project Management & analytical skills, • Strong Microsoft office suite skills (Excel, PowerPoint, Word), • Passionate about risk and compliance management or willingness to learn, • Previous experience in SaaS environment or willingness to learn SaaS, • Outstanding communication and stakeholder management experience, • Problem solving skills - the ability to think outside the box with a desire to learn and improve, • Be a real people person, and can influence and work with multiple stakeholders, • Highly organised and solutions focused, • Knowledge of Java Script would be highly regarded This is a hybrid role and will require 2 days in London office. Why Protecht? – Why join us? You will get to work with a diverse team of great people who are awesome at what they do but most importantly really good humans too! We are all about flexibility, in fact we encourage a healthy work life balance and offer access to birthday leave, dedicated L&D time, bonus days, paid parental leave and long service. We are a close-knit team and really like to look after each other at Protecht. We are just the right size to make a real difference and we have formed a fantastic culture where you can be you! Sound like you? If you want to be part of brand that is going through tremendous growth and work with great people, then apply now!

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. Founded in 2013 and operating from several offices worldwide, Global-e is the chosen partner of hundreds of global retailers and brands, including Hugo Boss, Harrods, M&S, Montblanc, Forever 21, Versace, Iconic and more. We are looking for an Mid-Market Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Mid-Market Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and driving revenue by growing our existing business. They will also provide clients with strategic insights based on their performances and market trends and, liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of Global-e according to clients' needs. This is a hybrid position with 3 days in the office and 2 days remote. Responsibilities: • Operate as the lead point of contact for all clients', liaising with the relevant teams at Global-e to ensure a quick and swift process., • Develop a trusted advisor relationship with key accounts, mainly with C-levels., • Generate revenue though up-selling and cross-selling existing accounts., • Proactively identify expansion opportunities in addition to any red flags., • Prepare periodic performance reports and QBRs covering and analysing clients’ KPIs., • Support clients’ strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices., • Build and maintain strong and long-lasting client relationships. Requirements: • At least 1+ years experience in an Account Management or Customer Success Manager role., • Prior B2B experience in a software, logistics or SaaS company preferred., • Proven ability to manage multiple projects at a time., • Experience in generating revenue by expanding on an existing book-of-business., • Experience in delivering client-focused solutions based on customer needs., • Strong analytical skills with the ability to present data and trends to internal and external clients., • Excellent verbal and written English communications skills., • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels, • Excellent listening, negotiation and presentation skills., • BA/BS degree or equivalent preferable., • With our merchants being located globally, flexibility is required and we may need you to work out of office hours when necessary. Note: Unfortunately, we are unable to support with visa sponsorships. Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life. Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family.

Job Description As a Lead - Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the Spanish market. In this role, you will develop new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications. Your Role and Responsibilities: • Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities, • Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts, • Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points, • Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes, • Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals., • Provide regular reporting of pipeline and forecasting to the Sales Manager, • Travel to customer locations and customer-focused events regularly, • Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications • A diploma or Master’s degree is desirable, • Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous, • Experience managing the sales cycle from business champion to the C-level, • Showed consistent overachievement of sales goals in a large geographic territory selling a technical product, • The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management, • Experience managing and closing complex sales cycles; being an expert managing sales cycles with 60-90+ days, • Highly motivated, with a driven personality and a positive attitude toward sales and CRM products, • Willing to go the extra mile with a strong work ethic; self-directed and resourceful, • Project credibility with knowledge of the customer service domain, and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level, • Fluent in English and Spanish is a must Sounds interesting? Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

🚨NEW OPPORTUNITY‼️ Role: Insurance Broker / Protection Advisor Location: London/Essex Tenure: Full-Time | Hybrid Proper Recruitment are delighted to be working with a growing brokerage in Essex, seeking a motivated Insurance Broker / Protection Specialist to provide tailored protection advice (Life, Critical Illness, Income Protection, Home/Buildings & Contents) to individuals, families and company directors. You’ll thrive in a fast-paced, target-driven environment, delivering outstanding service while helping clients secure financial peace of mind. This role is hybrid working role. Responsibilities: • Consult with clients to understand their protection needs, lifestyle and financial goals, • Provide whole-of-market or panel-based advice across Life, CI, IP and Home/Buildings & Contents insurance, • Prepare quotes, comparisons and clear recommendations aligned to client requirements, • Ensure full compliance with FCA/network guidelines and internal procedures, • Maintain strong product knowledge and keep up with industry changes, • Build long-term client relationships through exceptional service and timely follow-up, • Achieve and exceed personal and team-based sales targets and KPIs, • Maintain accurate records; submit applications via CRM and insurer portals, • Handle policy amendments, renewals and post-sale client queries Requirements: • 1–2+ years’ experience in insurance, financial services or protection sales (ideally advised), • Strong knowledge of Life, Critical Illness, Income Protection and Home insurance products, • Excellent communication, rapport-building and objection-handling skills, • Target-driven, self-motivated; able to work independently and as part of a team, • Familiarity with FCA requirements and working in a regulated environment, • Confident using CRM systems and insurer portals, • CeMAP, R05 or equivalent qualifications (or ability to trade) Benefits: • Competitive base salary with generous commission structure, • Access to high-quality, warm leads from established mortgage businesses, • Ongoing training, CPD and support from experienced team leaders, • Clear career progression and support towards industry qualifications, • Flexible working options (office-based/hybrid subject to experience), • Supportive, team-oriented culture focused on integrity and customer outcomes, • Pension, • Competitive Holiday Entitlement, • HR & Wellbeing Services, • Company Events / Mentoring & Coaching, • Hybrid Salary: • £30,000–£35,000 base + commission [OTE £75,000+] If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047