Customer support advisor jobs in United Kingdom

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Here, you own the way you work, but we move as one unbeatable team. We don’t just lead the market, we’re busy creating the world where Semrush is an unfair advantage for every marketer. We move fast in ways to help you grow. Here, you have room to experiment, keep what works, and learn quickly from what doesn’t. Ready to share our ambition and make an impact? Then, this role may be for you. About Semrush Technical Services Semrush Technical Services is a team of technical experts and consultants who partner with enterprise customers to accelerate API adoption and drive measurable value from the Semrush platform. We work alongside sophisticated engineering and product organizations to design integration approaches, unlock API capabilities, and build the technical foundations that enable long-term customer growth.This team sits within Semrush's CSS organization and works in direct partnership with Customer Success, Sales, and Product. Our job is to make sure enterprise customers don't just purchase Semrush's APIs, they use them, scale them, and grow with them. Role Overview The Technical Services Consultant is Semrush's technical expert in the post-sale motion for API customers. This is a consultative, high-impact role accountable for two outcomes: getting customers to production fast, and ensuring they actively consume what they've purchased. You sit at the intersection of engineering and business, embedded with customer development teams while engaging at the strategic level with product and technology leaders. You work in direct partnership with the Customer Success Manager and Account Executive on named enterprise accounts. The CSM owns the relationship and success planning; you own the technical strategy and API consumption. This is a paid Services role. You are not a support function. You are a proactive technical partner who drives outcomes. Drive fast, high-quality implementation: Own the technical workstream for API customers from contract close through go-live. Lead architecture reviews, guide the customer's engineering team through integration design, and ensure setup is done right the first time, aligned to their goals and Semrush best practices. Own API consumption post-onboarding: Monitor API usage against purchased volume, identify consumption gaps before they become churn signals, and build a concrete plan to close them. Push customers to get full value from what they've purchased by surfacing under-utilised capabilities and new use cases. Be the technical thought partner: Engage at the strategic level with customer CTOs, engineering leads, and product teams; not just answering questions, but proactively shaping how they build. Run technical workshops, architecture walkthroughs, and developer enablement sessions throughout the engagement. Remove blockers and govern delivery: Identify technical, organizational, and resource blockers early and resolve them proactively. Define clear implementation milestones, hold customers accountable to timelines, and escalate with context and a recommended path forward when needed. Partner with the CSM on account strategy: Work hand-in-hand with the Customer Success Manager to align technical expansion plays with broader success planning, renewal motions, and executive stakeholder engagement. You own the technical layer; the CSM owns the relationship. Scale the practice: Build repeatable assets, implementation playbooks, reference architectures, onboarding templates, that make the next engagement faster and better. Surface integration blockers and adoption friction back to Product and Engineering as the voice of the technical customer. Move together. Raise the bar. Learn fast—grow faster. That’s the default. And here’s what else is needed to succeed in this role: 5–8+ years in a technical, customer-facing role; Solutions Engineering, Technical Account Management, Implementation Engineering, or equivalent Demonstrable experience working directly with engineering and development teams as a trusted technical advisor, not just a support contact Strong working knowledge of REST APIs, authentication patterns (OAuth, API keys, JWT), webhooks, and integration architecture; you can review an integration design and immediately identify what's wrong Comfortable reading and discussing code (JavaScript, Python, or similar) and engaging at technical depth with developers without needing to write production code yourself Track record of owning measurable outcomes: time-to-live, API adoption rates, consumption metrics, NRR contributions Equally strong in a technical architecture review and an executive business review; you shift the conversation without losing the thread Commercially aware: you understand how your work connects to retention, expansion, and Services revenue Operates with urgency and ownership; you identify the problem and move without waiting to be asked Not Required, But a Plus Experience at an API-first or platform company Familiarity with enterprise integration patterns, middleware, or iPaaS platforms Background in a paid Professional or Technical Services function Experience building implementation playbooks or technical enablement programs from scratch Exposure to digital marketing, MarTech, or SEO/SEM platforms • Unlimited PTO, • Hobby & team building budget allowance, • Employee Support Program, • Loss of family member financial aid, • Employee Resource Groups Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. Semrush is an equal opportunity employer. We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. Ready to be a part of this mission? Join us!

245 Hammersmith (95989), United Kingdom, London, Senior Director, Head of International Payments Network Compliance (EMEA) Job Title: Head of International Payments Network Compliance (Senior Director) Location: London - Hybrid (Hammersmith) Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role Capital One’s new business offerings as a result of the Discover Financial acquisition is a rare and valuable global payments network with 70 million merchant acceptance points in more than 200 countries and territories. Even so, it is the smallest of the four US-based global payments networks. This acquisition adds scale and investment, enabling the Discover network to be more competitive with the largest payments’ networks and payments companies. This is a key foundation in Capital One's quest to build a global payments company. It will accelerate the company's long-standing journey to work directly with merchants to leverage its customer base, technology, and data ecosystem to drive more sales for the merchant and great deals for consumers and small businesses. The Senior Director, International Network Compliance role will report to the Vice President, International Network Compliance Officer, who in turn reports to the Chief Compliance Officer for the Network. The successful candidate will have experience with the global payments schemes and demonstrate payments industry expertise. This role is ideal for someone with strong leadership skills, who is capable of driving transformational change and delivering game-changing value with a high level of exposure to senior executives across the company as well as direct interaction with Capital One’s international regulators. What You'll Do Lead the maintenance, evolution, and continuous improvement of the compliance risk management function for the international network business operations by providing support, advice, and counsel on complex compliance risk issues Serve as an authority within the international network and merchant services business for relevant and evolving compliance expectations, laws, and regulations and the impact of changes on the business Actively promote a culture of compliance risk management and balanced risk taking by, for example, ensuring the business has appropriate monitoring in place to identify process breakdowns and advising the business to ensure comprehensive corrective action when issues arise Building relationships and work collaboratively with business partners and other support groups to ensure the network and merchant products, practices, and services all remain within Capital One's Compliance risk appetite With the Chief Compliance Officer for the Network and the International Network Compliance Officer interface with regulators and also support interactions between regulatory bodies across the globe Monitor work plans for remediation of any internal or regulatory findings within the business area of responsibility Build a small team of talented compliance professionals and industry experts to support implement and manage the international compliance program; lead and oversee the management of people processes, including recruiting, promotions, performance management, training, and development Display a passion for coaching and developing others through their leadership style and presence, whether as direct reports or extended team members Display a high degree of emotional intelligence, foster good team dynamics, respond effectively to employee concerns, and maximize the potential of team members Serve as a strategic advisor to the business and internal subject matter expert on the payments ecosystem generally, including with respect to emerging technologies and industry trends/development Oversee the Front Line's execution and challenges appropriately on compliance related decisions The skills and experience you need Payments Risk Experience: Possesses an understanding of existing and emerging global payment networks, regulations and risk, and responsibilities relative to third party payment processors. Team Leadership: Experience building, motivating and developing high-performing teams, with a track record of attracting and leading top talent. Regulatory Experience: Experience managing regulatory requirements in a complex finance organization and maintaining relationships with relevant regulatory bodies. Innovation Leadership: Experience providing creative solutions and focused on important success drivers. Experience facilitating teams to innovate, create and be open to change. Strategic Leadership: Demonstrated ability to formulate a strategic vision for a compliance risk management organization while providing meaning, context, and motivation to execute strategic priorities Strong Business Judgment: Passion for payments and a deep understanding of payments schemes, associated regulation and industry trends Strong business judgment and the analytical acumen to evaluate complex, multi-dimensional risks and formulate appropriate compliance recommendations and advice Proven capability to influence and build consensus among peers and senior leadership, leveraging sound logic, analysis, and intellectual rigor Intellectually curious and highly self-motivated Communication: Excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company, as well as external stakeholders and regulatory agencies, to manage, inform and influence outcomes Highly developed interpersonal, presentation, and communications skills (both verbal and written) Ability to communicate effectively at all levels of the organization, as well as with external parties (such as regulators and consultants) Highly desirable candidates would have a combined experience in legal, compliance, risk management, or regulatory experience in payments on the merchant or network side and established experience in leadership. Exposure or experience in a financial regulator role would be a bonus! Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

245 Hammersmith (95989), United Kingdom, London, Senior Manager, Communications Project Management Job Title: Senior Manager, Communications Project Management Location: Farnborough, London - Hybrid Working Pattern: 2 days in-office and 3 days remote. We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list._ about what it’s like working at Capital One UK. About the role: The Global Payment Network Chief of Staff team is seeking an experienced communications leader to provide strategic consultative executive communications support. As a key advisor to senior leaders, this executive communications leader will shape and execute the communications strategy to drive the vision and strategy for executives within the organization, while supporting the unique team culture we are building in the Network. What you’ll do: Serve as a strategic partner to plan and prepare effective, thoughtful and engaging internal communications that educate, inform, connect and inspire team members. Lead all facets of communications including all-associate meetings, speaking engagements, team events, and organizational change management Elevate stories from within client group to fuel our Network-wide editorial calendar Create and execute communications programming that supports all Network associates Evaluate performance for communications based on real-time metrics and other key performance indicators to recommend strategy and refine as needed Partner with HR, Chiefs of Staff, Global Enterprise Communications, and other partners to deliver on tactics and strategic outcomes A typical day in the life of this role could look like: Participate in a senior leadership team meeting to stay informed of strategic priorities and have a voice at the table influencing conversations and thinking Consult with an executive on talking points for their upcoming speaking engagement and create the supporting slides and materials Work with top of house Chief of Staff team to executive communication and engagement program that supports our associates and teams Strategize with HR partners on ways to leverage communications to address feedback from the latest associate survey Draft a leader communication to inspire the team, recognize recent big wins and keep team members informed of how we’re delivering against our priorities Meet with the Chief of Staff to understand the deeper business context that should be communicated to the broader associate population What we’re looking for: Exceptional written, verbal, and presentation skills across diverse audiences. Proven experience leveraging data to design and execute communication strategies, programs, and events. Ability to provide strategic thought leadership to senior executives while translating complex information into clear, engaging messaging. Innovative mindset focused on driving efficiencies across strategies, workflows, and operating models. Proficiency in designing and deploying communication cascades across complex, matrixed organizations. Strong negotiation, influence, and stakeholder management capabilities. Exceptional project management skills, with a track record of delivering competing, high-priority projects on time and within budget. Customer-centric approach with a history of building strong, collaborative workplace relationships. Where and how you'll work This is a permanent position based in our Farnborough office. We embrace a hybrid approach to work. You'll spend two days a week in the office. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. The UKI Global Services team is at the heart of Workday's customer success story. We build and deliver services that help our customers unlock greater value from their Workday investment, ensuring the successful implementation of Workday's suite of cloud-based enterprise applications for Finance, HR, and Planning - with AI embedded at the core to help customers make better decisions and work more efficiently. As Workday's AI capabilities continue to expand, including the next generation of intelligent AI agents, our team is at the forefront of bringing this innovation to life for some of most strategic customer projects. We help frame the solution delivery, partnering closely with our consultants to manage the delivery plan and ultimately help our customers achieve their expected outcomesOur focus in the year ahead is on deploying Workday AI innovation, including AI agents as part of initial customer deployments, while continuing to build on the foundation as customers grow and evolve with Workday. What truly sets this team apart is a culture rooted in Workday's core values, with "Employees" leading the way. We empower you to follow your desired career path and champion equal opportunities for everyone. We promote a culture of innovation, continuous improvement, and aspirational goal setting - inspiring and encouraging team members to develop their careers and become the best professionals they can be. As a Project Director, you will serve as as a senior delivery leader and strategic champion across Workday's complex deployments in the UKI region. You will own key customer relationships, shape enterprise delivery roadmaps, and lead the adoption of Workday AI. You will oversee engagements across diverse industries, ranging from medium size enterprise deployments to highly complex global transformations. Managing programmes with multiple concurrent workstreams led by Engagement Managers, you will bring executive presence, situational awareness, and cross-functional leadership to keep delivery aligned with key business objectives. In this role, you will be responsible for: • Guiding customers to success in a dynamic environment, helping them achieve the business transformation they are looking for, • Leading projects across a wide range of industries, with a focus on large and complex global deployments, • Being a trusted advisor to senior customer leadership, guiding them through enterprise business transformation and positioning how Workday AI (including AI agents across HCM, Finance, and Planning) drives operational efficiency and smarter decision-making., • Functioning as a core Steering Committee member and Project Sponsor. Master situational awareness and conflict resolution to handle high-stakes escalations and align multi-stakeholder priorities., • Delivering expected value to customers on time and on budget, ensuring the best possible experience from project start-up through go-live, • Promoting a culture of innovation and continuous improvement, including using AI tools and emerging technologies to increase delivery efficiency and streamline project work, • Empowering project teams and focusing them on deployment objectives, fostering collaboration and accountability, • Drive delivery efficiency by embedding next-generation internal AI tools, automation, and modern work management techniques into standard delivery operations., • Supporting the growth of Engagement Managers on your projects, offering coaching and feedback aligned with their goals and fostering collaboration and accountability, • Helping customers adopt Workday AI in their tenants by positioning how Workday AI is embedded across Finance, HR, and Planning to support better decisions and experiences, • 10+ years of experience leading large, multi-workstream technology implementation programs within a professional services environment, including hands-on experience managing several concurrent project workstreams at the same time, • Experience delivering enterprise HCM and/or Finance SaaS implementations, ideally within a professional services or systems integration environment, • Communication: You explain complex, cross-functional programs clearly to both technical and non-technical audiences, and adjust your message for customers, delivery teams, and executives alike, • Executive Presence: You engage confidently with senior stakeholders, building trust quickly in high-visibility or high-pressure situations, • Influencing & Conflict Management: Skilled at navigating matrixed organizational structures, aligning cross-functional teams around common goals without direct authority, and resolving complex project disputes diplomatically., • Project Finances: You have experience owning project budgets and forecasts, and know how to course-correct when a project's financial health is at risk, • Project Management: You have deep experience running structured, multi-year technology implementation programs using formal delivery methodology, • Time Management: You manage multiple concurrent, high-stakes engagements without losing sight of priorities or deadlines, • Relationship Management: You build long-term, trust-based relationships with customers and colleagues, and are comfortable being the point of escalation when things get difficult, • Situational Awareness & Adaptability: Quick to perceive shifts in client dynamics, delivery risks, or scope changes, making proactive, data-driven decisions under pressure., • Experience delivering Workday Financial Management implementations, ideally from a program or project leadership perspective Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr

We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining as a Managing Consultant? • Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities., • Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity., • Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect • Be part of our management team, helping shape and launch new service propositions while driving strategic business growth., • Lead business development initiatives —building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions., • Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity., • Support your team’s growth through coaching, knowledge-sharing, and creating opportunities for them to thrive., • Contribute to thought leadership and the development of market-relevant offerings that showcase innovation and deliver value to clients., • Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Essential requirements Even if you don’t meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading softwaredevelopment teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of any industry vertical Demonstrated ability to shape and communicate software engineering strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with engineering frameworks and modelling tools, with awareness of emerging trends and technologies. An established network of senior stakeholders within your specialistsector, with a proven ability to nurture and expand relationships that support business development and long‑term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: • Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce, • Architecture & Delivery: Microservices, packaged solutions, cloud/on‑premise models, agile delivery, digital transformation, • Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government’s guidance on security vetting before applying. Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round: Business plan presentation with PA leaders – you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well‑being of our people. Check out some of our extensive benefits: • Health and lifestyle perks accompanying private healthcare for you and your family, • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days, • Generous company pension scheme, • Opportunity to get involved with community and charity-based initiatives, • Annual performance-based bonus, • Tax efficient benefits (cycle to work, give as you earn) We’re committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on #J-18808-Ljbffr

As a Senior Finance Business Partner at Heathrow, you play a pivotal role in shaping the financial strategy that underpins the airport's success. You will provide insightful financial support to our Development team, helping to inform, influence, and challenge key business decisions. Working closely with directors and senior leaders, you will deliver pragmatic, hands-on financial guidance across a diverse portfolio of capital programmes and projects. You will build strong, day-to-day partnerships with your stakeholders, while also contributing to longer-term strategic priorities. In this fast-paced and complex environment, you'll be a trusted advisor, offering sound judgement, constructive challenge, and clear financial insight. • Business Partner with the relevant department up to Director level to influence delivery of financial plans aligned with business strategy and provide value adding insight and analysis., • Develop capital investment appraisals (IRR / NPV analysis), challenging the cost base and its drivers, evaluating options, review the financial modelling and present for business reviews., • Work in collaboration with the Programme Management Office to produce management business plans, budgets and reforecasts of specific capital programmes., • Identify risks & opportunities to the budget from capital programmes and recommend mitigation strategies., • Drive continuous improvement in financial processes and reporting practices., • Oversee financial assurance activities and funding queries for capital programmes., • Professional accounting qualification (ACA, ACCA, CIMA) with post-qualification experience, • Knowledge of capital investment appraisal and business case development, • Advanced Excel, Word, PowerPoint, Oracle ERP skills., • Proven ability to influence and challenge senior stakeholders, • Excellent communication skills to articulate complex information clearly, • Track record of delivering results in a dynamic environment, • Business Partnering, Commercial or FP&A experience, • Experience within a relevant industry, • Understanding of regulatory frameworks and impacts on financial planning #LI-Hybrid There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow. We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions. Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow. Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access. As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality. Discover a one-of-a-kind career. Our vision at Heathrow is to be an extraordinary airport, fit for the future. In the Finance team we know that generating income is critical to driving our business forward, but it's also vital that we create positive passenger and customer experiences that make every journey better. You'll help us to get the balance right so we can continue investing in our world-class environment. There's something so special about working at the world's most iconic airport. Heathrow's size, scale, and reputation for innovation translates to exciting opportunities for everyone. Finance here is about more than numbers. It's about being influential, developing trusted relationships, and showing the world that we're a responsible investment with a bright future; a place that embraces digital innovation and has a sustainable mindset. You'll become part of a team that drives excellence across everything from insurance to investment, treasury to business partnering, as you collaborate widely to deliver projects that directly impact millions of passengers each year. #J-18808-Ljbffr

Role: Oracle CX Solution Architect Job Type: Permanent Location: London Working Hours: 40 hours per week (Full-time) Are you looking to lead large-scale customer experience transformation programs using Oracle CX Cloud technologies? We have an exciting opportunity for you - Oracle CX Solution Architect! Careers at TCS: It Means More TCS is a purpose-led transformation company, built on belief. We go beyond helping businesses transform through technology, we enable them to make a meaningful difference to the people and communities they serve. Our clients include leading organisations across the UK and globally. At TCS, it means more, more opportunity to make an impact that matters through challenging projects that demand innovation, collaboration, and thought leadership. • Align technology solutions with business outcomes while building expertise in modern cloud and data platforms., • Contribute to transformative projects within a global financial services environment., • Design secure, scalable, and resilient solutions that support critical business operations and customer trust. The Role As an Oracle CX Solution Architect, you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning Marketing, Sales, Service, Customer Data Management (CDM), Incentive Compensation, and CX Analytics. You will facilitate business and technical discovery workshops, translate business requirements into scalable solution architectures, conduct fit-gap assessments, and provide architectural leadership throughout implementation and transformation programs. The role requires strong expertise in Oracle CX Cloud applications, integrations, analytics, and enterprise architecture best practices. Key Responsibilities Oracle CX Solution Architecture & Design: • Lead business and technical discovery workshops to understand current CX processes, business challenges, transformation goals, and integration needs., • Translate business requirements into scalable, configurable Oracle CX Cloud solution architectures across Marketing, Sales, Service, CDM, and CX Analytics., • Design and guide implementation of Oracle Marketing Cloud / Eloqua capabilities including marketing automation, campaign management, customer segmentation, lead nurturing, lead scoring, forms, landing pages, and automated communications. Define integration approach between Eloqua and CRM / Sales Cloud / third-party applications. Support solution design for customer data platform, behaviour intelligence, campaign management, marketing automation, and customer loyalty / engagement scope areas as applicable from the CX Cloud landscape., • Architect Oracle Sales Cloud / Engagement Cloud solutions across SFA, CDM, CLM, ICM, sales planning, sales performance management, and customer data management. Support sales process transformation across lead, opportunity, pipeline, quote, compensation, and account management processes., • Architect Oracle CDM / Sales Cloud capabilities for customer master data, customer data governance, account management, and data quality processes., • Provide architecture guidance for Oracle Service Cloud capabilities including service center, knowledge management, customer service processes, workspaces, workflows, rules, APIs, and integrations. Guide configuration requests, enhancements, product customization, administration, and integration design for Oracle Service Cloud. Support solution design for Intelligent Advisor and service effectiveness analytics where applicable., • Design and configure incentive compensation plans, plan components, performance measures, rate tables, classification rules, assignment rules, credit rules, incentive formulae, flexfields, web services, reports, dashboards, and OTBI / data models. Collaborate with business and IT teams to design sales compensation solutions aligned to business requirements., • Define CX analytics architecture for sales pipeline, win-loss analysis, lead prioritization, quote efficiency, subscription pipeline, campaign efficiency, account-based analysis, and service effectiveness. Guide reporting and dashboarding using Oracle CX reporting capabilities, OTBI, data models, and integration with enterprise analytics platforms where applicable., • Define integration architecture across Oracle CX Cloud and external systems including CRM, ERP, billing, identity platforms, third-party applications, and legacy platforms. Design and review integrations. Ensure data flow consistency, security, scalability, and performance across integrated applications. Review and validate solution designs, configuration designs, custom developments, and integration deliverables from implementation teams and SI partners., • Conduct fit-gap analysis and recommend optimal use of Oracle standard capabilities while minimizing unnecessary customizations., • Act as the technical and functional design authority through design, build, test, deployment, and stabilization phases. Your Profile Essential skills/knowledge/experience • Overall IT / enterprise applications experience, preferably with large-scale Oracle CX Cloud transformation programs., • Strong Oracle CX Cloud architecture experience across multiple CX modules such as Sales Cloud, Engagement Cloud, Marketing Cloud / Eloqua, CDM, Service Cloud, and Incentive Compensation., • Full lifecycle Oracle CX implementation experience across Sales / Engagement / CDM / Service modules., • Strong understanding of Customer Data Management, Marketing Automation, Sales Performance, and Service Management processes., • Hands‑on knowledge of Oracle configuration, customization, Application Composer, Groovy scripting, custom objects, process functions, workflows, rules, workspaces, and API‑based integrations., • Experience conducting requirements gathering, fit‑gap analysis, solution design, migration planning, testing support, and implementation governance., • Strong integration experience using REST, SOAP, JSON, Web Services, Oracle APIs, and integration with CRM / ERP / back‑office systems., • Ability to communicate complex solution concepts to business stakeholders, IT teams, and leadership. Desirable skills/knowledge/experience • Oracle CX Cloud certifications in Sales, Service, Marketing, Field Service, or related applications., • Experience integrating Oracle CX Cloud with ERP, EBS, billing, and enterprise systems., • Strong knowledge of Oracle Database, SQL/PLSQL, data modelling, and reporting solutions., • Experience delivering Oracle CX transformation programmes using Agile or hybrid methodologies., • Knowledge of enterprise architecture, cloud integrations, customer engagement strategies, and regulated business environments. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long‑term conditions who meet the minimum criteria for the role. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. #J-18808-Ljbffr

Amazon Web Services (AWS) is looking for experienced and motivated technologists with expertise in cloud technologies, AI, Generative AI, and data analytics to join our UK Solutions Architecture team. Our Solutions Architecture team is a diverse group of technologists from various backgrounds. We work closely with AWS customers in the Betting & Gaming industry to understand their unique needs and challenges. Our Solutions Architects leverage their expertise to offer valuable insights and provide tailored guidance on how to best utilize AWS technology to create business value and drive innovation in the industry. As part of this team, you will blend business acumen with technical guidance to effectively engage with organizations at all stages of cloud adoption, helping them reinvent their businesses using AWS technology and guiding them on their cloud journey. You will encourage innovation and drive change to achieve better customer outcomes. You will manage the overall technical relationship between our customers and AWS, and lead activities such as architecture reviews, white-boarding sessions, creating and delivering demos, and technical workshops. You will engage at all levels of the organization to influence decision-makers. Internally, you'll be the voice of the customer, sharing their needs and requirements to inform the roadmap of AWS features while collaborating with other teams such as account management, professional services, support, and the AWS partner ecosystem. In this role, you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of the possible. You will create and share best practices at scale, including through the creation of technical content and reference architectures, for a variety of use cases, e.g., Artificial Intelligence & Machine Learning, Serverless and Container-based architectures, Analytics and Big Data, DevOps, and Security. You will have the support to grow your expertise in industry and technology areas in depth. Practical knowledge of the AWS platform is desired but not required, provided you have a sound technical foundation and a desire to learn. At Amazon, you will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent, and build on behalf of customers. • Work directly with customers to accelerate complex projects and align technological solutions with their long-term business objectives., • Build relationships with customers, including the C-suite and Line of Business stakeholders, to establish yourself as their trusted advisor., • Share the voice of the customer to inform the roadmap of AWS features., • Participate in the creation and sharing of best practices, technical content and new reference architectures., • Evangelise and educate about AWS technology through workshops, meetups, public speaking etc., • Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)., • Experience in design, implementation, or consulting in applications and infrastructures, • Experience in IT development or implementation/consulting in the software or Internet industries, Experience working within software development or Internet-related industries, • Experience migrating or transforming legacy customer solutions to the cloud, • Experience working with AWS technologies from a dev/ops perspective Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. #J-18808-Ljbffr

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you’ll build: At SAP, we help the world run better. As a Sovereign Cloud Architect & Advisor, you will be at the forefront of enabling customers to modernize their IT landscapes through trusted cloud solutions that meet regulatory, security, and compliance requirements. You will serve as a strategic partner, trusted advisor, and cloud visionary, helping customers navigate complex hybrid environments and design cloud strategies that accelerate innovation while preserving compliance. Working with customers, partners, and internal experts, you will: • Define sovereign cloud strategies that balance innovation, security, compliance, and operational excellence., • Build transformation roadmaps that guide customers from their current landscape to a future-ready cloud operating model., • Architect trusted hybrid and multi-cloud solutions across platforms such as SAP Cloud Infrastructure, AWS, Microsoft Azure, and Google Cloud Platform., • Enable resilient and compliant environments that support business continuity, data sovereignty, and regulatory requirements., • Create lasting customer relationships as a strategic advisor throughout their cloud transformation journey. What you bring: • Strong customer-facing communication and presentation skills, with the ability to engage executives, architects, and technical stakeholders., • Deep knowledge of SAP solutions, industry offerings, product roadmaps, and solution dependencies., • Solid expertise in cloud infrastructure and platform technologies, including virtualization, compute, networking, storage, and hybrid/multi-cloud architectures., • Hands‑on experience with Hyperscaler such as AWS, Microsoft Azure, Google Cloud Platform (GCP), and SAP Cloud Infrastructure (SCI); relevant certifications are highly valued., • Extensive SAP technology background, including SAP HANA, SAP S/4HANA, SAP NetWeaver, OS/DB migrations, SAP BTP, HANA Cloud, AI and enterprise architecture frameworks such as TOGAF., • Understanding SAP BTP, integration architectures, cybersecurity, compliance, data privacy, and sovereign cloud principles; experience in regulated industries or the public sector is a plus., • 10+ years of customer-facing SAP consulting experience and 8+ years in enterprise architecture, solution design, or SAP implementation, with exposure to pre‑sales, service delivery, ITSM, and SAP operations. Where you belong: Sovereign Cloud solutions help organisations meet evolving data privacy, residency, compliance, and sovereignty requirements while accelerating their cloud transformation journey. The Sovereign Services & Delivery (SS&D) business unit, part of SAP's Customer Value Group, specialises in delivering end-to-end sovereign cloud solutions for sectors like public and highly regulated industries etc. * Due to the potentially classified nature of our work, your willingness is required to subject yourself to a governmental security clearance process** Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 459216 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid #J-18808-Ljbffr

At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients. We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities. Job Title: Forward Deployed AI Engineer Business Title: Senior Associate Department: Global Technology – Innovation & Data Insights Location: London, UK Barings is scaling the safe, governed adoption of AI across the firm, and the Innovation & Data Insights team within the Global Technology Division sits at the centre of that effort — pairing deep asset-management business domain knowledge with hands‑on engineering to turn emerging AI capability into working solutions. We are seeking a Forward Deployed AI Engineer to embed directly with our Investment, Client & Support teams, to understand their workflows first‑hand, and build AI‑powered solutions that deliver measurable and tangible value. This is a hands‑on, delivery‑focused role. You will scope and prototype rapidly, validate with the business, and ship production‑grade solutions spanning automation, workflow orchestration, and client‑facing tooling — using AI‑native tooling across the entire lifecycle, from design and testing through to documentation. You will build on platforms such as Microsoft (Copilot, Cowork, Studio, Foundry) then work with engineering and the broader AI platform team to generalise what you learn into reusable platform capabilities. The successful candidate combines strong business understanding across asset management with genuine software‑engineering depth and daily fluency in AI‑native development tools. You will be equally comfortable distilling an ambiguous business problem, writing production code, and teaching a team to use AI effectively and responsibly. Apply cutting‑edge AI to complex professional settings and real investment workflows, developing deep expertise with leading LLMs. Build intimate domain expertise in how our users work — from credit agreements to lease documents — so that solutions fit the real workflow. Become a core, trusted AI advisor to our stakeholders, driving adoption, value, and growth. Optimise processes for scale by defining and continually enhancing the internal workflows that shape and improve how we work. Own problems in ambiguity, operating with autonomy in fast‑moving, unstructured environments — quickly distilling complex problems, learning on the fly, and driving to actionable solutions across customer and product needs. • Solution design & delivery Understand the business problem first, then leverage AI tools to accelerate solution design, building analytics and modelling solutions grounded in domain expertise., • Partner with Business stakeholders, and architects to design, prototype, and deliver AI‑powered solutions spanning automation, workflow orchestration, and client‑facing tooling., • Run tasks end‑to‑end, from scoping and prototyping through to deployment, using AI‑native tooling throughout — not just for coding, but across design, testing, and documentation., • Write production code that deploys through our pipelines and meets our engineering standards., • Build custom integrations, workflow automations, and domain‑specific solutions on top of Barings AI platform, including connectors to business data sources and document management systems., • Prototype fast, validate with the business, iterate, and ship., • Forward‑deployed engagement Own the technical relationship with the business team throughout each engagement., • Support the delivery of investment, client & operational workflows, identify high‑value AI use cases, and build proofs of concept that demonstrate measurable impact., • Return from engagements and work with engineering and product to generalise reusable patterns into platform capabilities., • Participate in architecture discussions alongside core engineering., • Enablement & training Deliver hands‑on training, office hours, demos, and documentation that teach effective and responsible use of AI tooling — including prompting practices, workflow integration, and limitations., • Platform contribution & feedback loop Build and contribute to AI platform architecture standards, including prompt‑engineering patterns, agentic workflow design, and LLM integration guidelines., • Collaborate with the wider technology and AI Platform teams to specify the dependencies analytical solutions require, such as data, development environments, and tooling., • Collect, structure, and synthesise user feedback, pain points and feature requests, translating them into clear requirements and prioritised recommendations for the AI Platform team., • Identify patterns across teams to surface high‑impact opportunities, quantify potential impact, and highlight use cases with broader applicability across the wider AI organisation., • Responsible AI, risk & control Champion responsible AI usage, ensuring deployments adhere to firm policies on data security, model governance, and compliance., • Demonstrate conformance to all Barings Enterprise Risk Management policies. Ensure all development activities are undertaken within the defined control environment., • Software engineering experience with demonstrable, recent use of AI‑native development tools as a core part of your daily workflow., • Daily proficiency with AI coding tools such as Claude or GitHub Copilot., • Hands‑on LLM integration experience., • Working knowledge of MCP (Model Context Protocol), REST APIs, and microservices architecture., • Cloud platform experience., • Experience with agentic frameworks such as LangChain, LangGraph, AutoGen, or similar., • Strong analytical skills — the ability to understand a business problem first, then apply AI tools to accelerate solution design., • Strong business understanding across asset management, with relevant domain expertise across investments, operations, data, and workflows., • Initiative and ownership, with a track record of running tasks end‑to‑end with autonomy., • Experience with external market providers such as Hebbia or comparable enterprise AI intelligence and agentic research platforms., • Experience with Microsoft 365 Copilot, Copilot Cowork, and Copilot Studio., • Familiarity with prompt‑engineering patterns and agentic workflow design., • Experience building connectors to document management systems and enterprise data sources., • Experience delivering enablement — training, office hours, and documentation — to non‑technical audiences. Experience within asset management, financial services, or another regulated industry is strongly preferred. Familiarity with investment, operations, and data workflows — and with the documents that underpin them, such as credit agreements and lease documents — will help you build credibility and deliver value quickly. Barings is an Equal Employment Opportunity employer; Minority/Female/Age/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Barings is a leading global asset management firm dedicated to meeting the evolving investment and capital needs of our clients. We build lasting partnerships that leverage our distinctive expertise across traditional and alternative asset classes to deliver innovative, institutional‑quality solutions and service. Our team‑driven culture is based on transparency, responsibility and putting our clients’ interests first. We listen to our clients to understand their needs, so that we can be a strategic advisor and long‑term partner in meeting their unique investment goals. Risk management and protecting our investors’ capital over the long‑term is an essential component of our lasting partnerships. Barings is also committed to building long‑term relationships with our associates and providing opportunities and support to help them succeed. With our expanding business and global footprint, Barings offers a wealth of opportunities for associates who share our culture, values and commitment to excellence in client service. As an organization, we believe that a diversity of perspectives and strengths is essential to meeting the evolving needs of our clients, and we are committed to attracting and retaining a talented workforce as diverse as the clients and communities that contribute to our success. #J-18808-Ljbffr

We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. • Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions., • Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn’t align with what you want to do., • Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week., • Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same, • Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring, • Deepen your expertise through our a culture of learning and growth – you’ll have budget to take courses (technical and non-technical training), plus gain certifications What you can expect • Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site., • As part of our Digital team, you’ll work alongside colleagues from across PA – delivering transformative digital solutions to today’s most complex business challenges. Our teams are trusted to deliver and given the space to be awesome. We’re an inclusive community for the curious, generous, pragmatic and committed digital practitioner. Essential requirements Even if you don’t meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Data Governance Tradecraft • Experience in designing and implementing data governance frameworks including the development and enforcement of policies for data quality, security, and compliance., • Experience setting up and working with in a Data Office that defines the above policies, • Proficiency in data cataloguing and metadata management tools such as Collibra, Atlan, Informatica, or similar platforms., • Knowledge of data lineage, stewardship, and data quality management, using relevant tools and applications to support these responsibilities., • Comfortable implementing governance controls and standards on cloud platforms (such as AWS) to manage data access, privacy, and compliance requirements., • Enjoy collaborating with stakeholders across business, legal, security, and technical teams in a fast-paced environment to ensure effective data governance practices are upheld, • Professional certifications in Cloud and Data Governance. Key Responsibilities: • Lead and deliver complex client engagements, providing expert advice in areas such as business transformation, technology strategy, and innovation., • Build and maintain strong client relationships at senior levels, acting as a trusted advisor and identifying new business opportunities., • Develop and shape innovative solutions to address client challenges, leveraging deep industry knowledge and consulting expertise., • Guide, mentor, and develop teams of consultants, ensuring high-quality project delivery and professional growth of junior staff., • Contribute to thought leadership through research, publications, and presentations in your area of expertise., • Drive business development activities, including proposal writing, pitching, and managing client accounts., • Stay up-to-date with latest trends, technologies, and regulatory changes relevant to client industries. Key Requirements: • Significant consulting experience, ideally within a leading management consulting firm., • Proven track record of delivering successful large-scale projects and driving measurable client impact., • Outstanding communication, leadership, and stakeholder management skills., • Deep expertise in one or more sectors (e.g., healthcare, financial services, energy, public sector)., • Strong business acumen and ability to identify and develop new opportunities. Please note that the interview stages may be subject to change based on the specific requirements of the role. • Quick call with one of our Recruiters – to discuss your application, the role and PA, • Round 1: Either a competency or technical interview (60 mins), • Round 2: Either a competency or technical interview, whichever you didn’t do at first round (60 mins), • Final round: Meeting with a PA leader - a mini case study and discussion around your client-centricity (60 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: • Health and lifestyle perks accompanying private healthcare for you and your family, • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days, • Generous company pension scheme, • Opportunity to get involved with community and charity-based initiatives, • Annual performance-based bonus, • PA share ownership, • Tax efficient benefits (cycle to work, give as you earn) We’re committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on recruitmentenquiries@paconsulting.com #J-18808-Ljbffr

Let us tell you a bit about the opportunity At Aldermore Group, our purpose is to back more people to go for it, in life and business. As part of the Aldermore Group, Octane Capital is a specialist property lender focused on bridging and buy-to-let finance and is entering an exciting new phase of growth, integration and expansion. This is a unique opportunity to join the wider Group Compliance team as the dedicated Regulatory Compliance and Financial Crime partner for Octane Capital. Working closely with key stakeholders across the business, you'll provide practical advice, independent oversight and constructive challenge to support sustainable growth while ensuring regulatory and financial crime risks are effectively managed. This is a highly visible, hands‑on role where you'll gain a deep understanding of how the business operates, helping to translate regulatory requirements and Group standards into pragmatic, commercially focused solutions that support both customer and business outcomes. As the dedicated Compliance Lead for Octane Capital, you'll provide expert advice, oversight and challenge across Regulatory Compliance and Financial Crime, helping the business grow safely and responsibly. You’ll partner closely with senior leaders and business teams, supporting new products, business initiatives and regulatory change, while ensuring customer outcomes and regulatory requirements remain at the forefront of decision-making. • Acting as the trusted second‑line Compliance advisor to Octane, providing practical guidance, independent challenge and risk‑based oversight., • Identifying and assessing regulatory and financial crime risks across bridging, buy‑to‑let and future regulated lending propositions., • Delivering Compliance monitoring, file reviews and thematic assessments to ensure risks are effectively managed and controls remain robust., • Supporting regulatory change by interpreting new requirements, assessing business impact and driving effective implementation., • Providing oversight of Financial Crime risks, including AML, sanctions, fraud and customer due diligence arrangements., • Producing clear risk reporting, supporting governance forums and contributing to Board, Audit and regulatory reviews., • Working closely with Aldermore Group Compliance, Risk, Legal and Financial Crime teams to ensure Octane remains aligned to Group standards and regulatory expectations., • Promoting a strong risk and compliance culture through training, insight sharing and stakeholder engagement across the business. You’ll collaborate with stakeholders across Octane, Aldermore Group and external partners, playing a key role in supporting the next phase of Octane's growth. We're looking for an experienced Compliance professional with strong Regulatory Compliance and Financial Crime expertise gained within financial services. • Experience in a second‑line Compliance and/or Financial Crime role., • Strong knowledge of FCA regulation, AML, sanctions, fraud and broader financial crime risks., • Experience delivering compliance monitoring, assurance reviews and risk assessments., • The ability to provide practical advice, constructive challenge and independent oversight., • Excellent communication and stakeholder management skills., • A hands‑on, pragmatic approach with a focus on delivering positive business and customer outcomes., • Experience within bridging finance, buy‑to‑let, mortgages, specialist property lending or secured lending., • Knowledge of both regulated and unregulated lending environments., • A relevant qualification such as ICA, ACAMS or similar., • A hybrid way of working, with 4 days per week in our London office and the flexibility to work from home on Fridays., • The opportunity to work closely with both Octane Capital and the wider Aldermore Group, with monthly travel to the Aldermore office in London., • A friendly, supportive and flexible culture that puts people and customers first., • The chance to make a real impact within a growing business, with excellent opportunities for career development., • A culture of continuous improvement, where you'll be empowered to share ideas, drive change and make a difference from day one. You could say we're an old hand in this market. Our roots in specialist lending date back to 2009 and our team have lent over £4 billion across 3,000 loans. Since then we've seen every kind of deal: big, small, complex, and vanilla. We've assembled one of the market's most experienced teams to ensure we have the best chance of helping your clients. In fact, our commitment to service has been recognised across the industry, with Octane Capital recently winning the Service Excellence Award at the 2026 Bridging & Commercial Awards for the second year running. As a multi-award-winning lender, we combine deep market expertise with an unwavering focus on delivering outstanding outcomes for brokers and customers alike Back more people to go for it, in life and business. Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we'll ask you to talk through some examples where you've demonstrated these behaviours in your previous roles. KNOW OUR CUSTOMERS - understand deeply, act on insight PLAY TO WIN - Bold decisions, relentless focus OWN THE OUTCOME - Accountability, see it through As you would expect, we offer a competitive basic salary and reward package, and you'll also benefit from our commitment to investing in your professional development throughout your journey with us. Benefits vary across the business depending on the role you do, but these will give you an idea of what to expect: • 30 days' annual leave, • Discretionary bonus scheme, • Private Medical Insurance - provided by Bupa. Aldermore pay the premium and you pay the tax., • Pension - managed by Aviva. Save for your retirement, with your contributions enhanced by up to 2x by Aldermore, • Maternity Pay - a generous maternity leave package of up to six months on full pay, • Group Income Protection - financial support, equivalent to 75% of your basic salary, if you can't work due to illness or injury, • Group Life Assurance - a lump sum benefit to your family or next of kin in the event of your passing while employed by the company, • Employee Assistance Programme - access to qualified advisers for various life challenges and events, through Zurich, • Toothfairy - unlimited advice from UK dentists, • Flu Jab and Eye Care Vouchers, • Shopping Discounts, • Critical Illness, • Cycle To Work, • Dental Insurance, • Give As You Earn, • Government Tax-Free Childcare Scheme, • Octopus Electric Vehicles, • Bus And Tram Benefit, • Save Our Planet - Plant trees, build habitats, calculate your own carbon footprint, sponsor renewable energy projects, • Season Ticket Loan, • Microsoft Discounts, • Spouse Or Partner Life Assurance, • Technology - Buy new tech devices through salary deduction, • Wearable Technology, • Wellbeing App, • Will Writing, • Metrolink Annual Pass & Clipper Ticket #J-18808-Ljbffr

Sr. Manager - SCM AdvisoryReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job Description -Ready to shape the future of work?At Genpact we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries and we’re leading the charge. Genpact’s AI Gigafactory our industry-first accelerator is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that’s shaping the future this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at genpact.com and on LinkedIn X YouTube and Facebook.Inviting applications for the role of Solution Architect Supply Chain Consulting – Senior Manager – English!In this role you’ll be a trusted advisor and technical expert leading the design and delivery of Kinaxis solutions to transform supply chain planning. You’ll work closely with clients to drive innovation and deliver meaningful business outcomes.ResponsibilitiesArchitect scalable Kinaxis Maestro solutions integrated across enterprise systems and multi-platform ecosystemsLead solution design workshops architecture reviews and governance meetings with business and IT stakeholdersTranslate complex technical requirements into business-aligned strategies incorporating automation AI and digital initiativesSupport and oversee implementation programs managing technical risks vendor collaboration and performance metricsServe as a trusted advisor to supply chain and IT leaders balancing innovation with practical platform capabilitiesMentor and guide solution consultants and technical leads to build expertise and drive delivery excellenceDevelop reusable architecture frameworks accelerators and best practices to enhance delivery efficiencyContribute to business development through technical solutioning proposal support and client engagementQualifications we seek in you!Minimum QualificationsProven experience leading Kinaxis Maestro architecture and delivery within supply chain technology consultingStrong background in architecting multi-module Kinaxis solutions in global CPG environmentsSolid understanding of enterprise integration data modeling and scalable system designAbility to engage and influence senior business and IT leaders to drive consensus and strategic decisionsFluency in FrenchPreferred Qualifications/ SkillsKinaxis Solution Architect Level 1 or 2 certifiedDeep understanding of CPG-specific planning challenges and best practicesExperience designing cloud migration strategies and hybrid architecture modelsTrack record in developing reusable technical components and acceleratorsExperience leading technical steering committees or advising on platform investmentsWhy join Genpact?Be a transformation leader – Work at the cutting edge of AI automation and digital innovationMake an impact – Drive change for global enterprises and solve business challenges that matterAccelerate your career – Get hands-on experience mentorship and continuous learning opportunitiesWork with the best – Join 140 000+ bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit ' paying to apply or purchasing equipment or training.Qualifications -Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations ManagementCertifications -APICS Certified in Production and Inventory Management (CPIM) - Lincoln LandLincoln Land, Certified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, Trichy, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)Required Skills -KinaxisLanguageEnglishLanguage Proficiency -Advanced - C1Additional Job Location -Job TypeRegularMaster Skill List -SCM AdvisoryRemote Type -HybridWork Shift -Standard (United Kingdom)Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. #J-18808-Ljbffr

The State Street Investment Management (SSIM) Chief Operating Officer (COO) is seeking a Global Head of Business Operations (GHBO) to serve as a strategic partner and advisor and lead the integrated management of the Office of the COO. Reporting directly to the COO, the GHBO will coordinate business management, strategic execution, Finance Technology and organizational transformation across the global COO organization. The GHBO will provide enterprise-wide leadership across business management, portfolio and program governance, financial planning, vendor and third‑party oversight, market data, Finance Technology, communications and the Office of the COO. The role will establish the operating cadence, governance, management information and cross-functional coordination needed to translate strategy into measurable business outcomes. Working across Investments, Institutional, Cash, Global Client Coverage Group, the Chief Business Office, Finance, Technology, Data, Marketing and corporate functions, the GHBO will lead a globally distributed organization and influence senior stakeholders across multiple regions. The successful candidate will combine strategic judgment, financial and technology acumen, disciplined execution and strong people leadership, with the adaptability and integrity required to operate effectively in a complex global environment. • Partners with the COO to set strategic and operational objectives aligned with SSIM priorities, ensuring the COO organization meets or exceeds financial and performance benchmarks and key performance indicators., • Tracks performance, identifies variances, issues and dependencies, and works with the COO leadership team to develop and execute corrective actions and delivery plans., • Builds strong relationships across the COO executive leadership team and the broader organization to advance strategic initiatives., • Partners with the COO leadership team to identify and implement process improvements and organizational optimization opportunities., • Drives the development and production of productivity and efficiency metrics, business scorecards and executive reporting in partnership with COO leadership., • Leads the COO quarterly business review process in partnership with COO leadership and business unit teams, ensuring timely completion of agreed actions., • Serves as a key member of the COO leadership team; helps shape meeting agendas, coordinates follow‑up with stakeholders and ensures effective information flow across the leadership team. Represents the COO on relevant IM regional and global operating committees, as appropriate., • Partners closely with the COO’s Executive Assistant to ensure meetings are scheduled, follow‑up actions are completed and ad‑hoc requests are addressed in a timely manner., • Coordinates and manages projects, initiatives and commitments tied directly to the COO’s key priorities., • In partnership with the COO leadership team, maintains an inventory of critical‑path initiatives, provides visibility into progress and risks, and promotes alignment across Investments, Global Client Coverage Group, the Chief Business Office and corporate functions so the COO can remain focused on the highest‑priority matters., • Partners closely with the SSIM Chief Administrative Officer’s Office to execute the CEO’s high‑priority and critical initiatives in support of annual business goals., • Co‑leads with Finance, in partnership with the COO leadership team, the annual COO strategic investment prioritization process aligned with the budget process., • Identifies issues, dependencies and resource constraints that could affect successful execution of strategic priorities; escalates matters requiring COO attention and presents solutions to address root causes and maintain delivery momentum., • Leads confidential, time‑sensitive and other special projects assigned by the COO, delivering high‑quality results with minimal direction and limited outside support., • Partners with the Transformation team on SSIM and COO initiatives that drive operational efficiency and improve the client and employee experience., • Partners with the CEO’s Office and SSIM Finance on the annual budget and mid‑year forecast in close coordination with the COO leadership team., • Manages routine budget requests and issues, develops operating metrics and dashboards, and establishes regular operational reviews with key stakeholders., • Partners with Corporate Strategy, the COO leadership team and SSIM Finance on strategic plan development and off‑cycle adjustments., • Owns the strategy, operating model and multi‑year roadmap for the Finance Technology team supporting SSIM Finance, investment funds and the broader SSIM business., • Leads and develops the Finance Technology team, establishing clear accountabilities, delivery priorities, capacity plans and ways of working aligned with Finance and SSIM objectives., • Partners with SSIM Finance, Fund Administration, Investments, Product, Operations, Data and enterprise technology teams to translate business priorities into scalable technology capabilities and an integrated delivery portfolio., • Oversees technology capabilities supporting financial planning and analysis, management reporting, revenue and expense management, profitability, fund financial data, product and fund economics, and business performance analytics., • Establishes and governs the Finance Technology portfolio, including demand intake, prioritization, investment cases, resource allocation, delivery milestones, benefits realization and executive reporting., • Drives modernization and simplification of finance platforms, data flows and reporting processes, reducing manual effort and improving timeliness, transparency, data quality and user experience., • Defines the Finance Technology architecture and data strategy in partnership with enterprise architecture and data teams, promoting reusable data products, disciplined integration and consistent financial information across funds and the business., • Owns relationships with strategic technology vendors and service providers supporting finance capabilities, including service performance, commercial management, roadmap alignment and value realization., • Ensures finance technology delivery is aligned with enterprise technology standards, information security requirements, data governance expectations and applicable financial and fund‑reporting obligations., • Serves as the senior technology partner to the IM Finance leadership team, providing transparent portfolio reporting, decision support and proactive escalation of delivery issues, dependencies and trade‑offs., • Defines and executes the COO communications strategy, partnering with the leadership team to articulate a compelling vision, strengthen employee engagement and reinforce key messages through senior leaders., • Coordinates and develops executive materials for presentations, town halls, client meetings, industry engagements and other strategic forums., • Partners with the COO leadership team and HR to develop and execute employee engagement action plans., • Partners with the COO leadership team to lead change management and organizational transformation efforts., • Strategic, financial and commercial acumen, with the ability to translate enterprise priorities into clear operating plans, investment decisions and measurable outcomes., • Demonstrated executive leadership in a complex global organization, including responsibility for multidisciplinary teams, operating performance and a portfolio of strategic initiatives., • Strong knowledge of investment management and the financial, operational, data and technology capabilities that support the business and its funds., • Proven ability to lead Finance Technology teams and complex multi‑year portfolios, including strategy, architecture, prioritization, delivery governance, financial management, vendor oversight and benefits realization., • Experience modernizing platforms, data environments, integrations and reporting capabilities to simplify processes, improve user experience, and reduce manual activity and operational risk., • Demonstrated leadership of enterprise AI‑enabled transformation, including use‑case prioritization, workflow redesign, governance, adoption, workforce readiness, value measurement and sustainable scaling., • Experience transforming a complex organization to a product operating model, including durable product teams, clear ownership and accountability, outcome‑based roadmaps, and agile, iterative delivery., • Exceptional program management, analytical and problem‑solving skills, with the ability to prioritize competing demands and deliver with pace in an ambiguous environment., • Organizational and political agility, sound judgment, and the ability to influence, negotiate and build trusted relationships with senior leaders across business and corporate functions., • Advanced written, verbal and executive communication skills, including the ability to synthesize complex information into compelling analyses and recommendations for varied audiences., • High standards of ethics, integrity, inclusion, accountability and discretion., • Required experience: At least 10 years of progressive executive leadership experience spanning strategy, global program or portfolio execution and people management., • Demonstrated success leading and developing high‑performing, cross‑organizational teams in a complex global environment., • Significant experience leading technology, finance transformation or finance systems teams and delivering complex multi‑year change., • Experience leading the transformation of a complex global organization to a product operating model, including the redesign of organizational structures, roles and accountabilities, financial planning and funding, operating processes, governance and enabling tools., • Demonstrated experience enabling agile delivery through multidisciplinary product teams and translating strategic priorities into measurable customer, business and operational outcomes., • Experience leading enterprise AI‑enabled transformation, including embedding AI into business processes and workflows, driving adoption and organizational readiness, and realizing improvements in efficiency, quality and operational risk reduction., • Investment management experience required., • Experience supporting investment management finance and fund‑related technology capabilities strongly preferred., • International experience preferred., • Education: Undergraduate degree required; advanced degree or professional certification, such as an MBA or CFA, preferred. $170,000 - $267,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long‑term disability, and other optional additional coverages; paid‑time off including vacation, sick leave, short‑term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance‑based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. For a full overview, visit https://hrportal.ehr.com/statestreet/Home. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. December 31, 2026 #J-18808-Ljbffr

With 20+ years of expertise, Unily unites people, technology, and knowledge into action through the only AI-native employee experience platform. As the intelligent digital front door to work, Unily helps enterprises from 1,000 to 100,000+ employees, including Estée Lauder Companies, CVS Health, and British Airways, remove friction, increase clarity, and accelerate productivity so work moves faster. Unily is a five‑time Leader in Employee Experience, recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Intranet Packaged Solutions, the 2024 Forrester Wave™: Intranet Platforms, and the IDC MarketScape: Worldwide Experience‑Centric Intelligent Digital Workspaces 2025. This analyst leadership is reinforced by strong customer validation, including G2 Crowd Leader recognition for exceptional usability and enterprise‑grade performance. Unily also holds the prestigious ClearBox “Intranet Choices 2025” award. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr. CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr. CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. • Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business, • Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success, • Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements, • Use analytics data and other measurement tools to understand where usage of the product can be approved and work with customers to implement change, • Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements., • Recognize, address, and elevate customer needs/issues cross-departmentally to ensure a quick resolution, • Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal, • Prepare and educate customers on new features and releases and support in the implementation of these., • Maintain a deep understanding of the product, keeping up to date as it continuously evolves., • 7+ years experience in a Customer Success Management, Account Management or Partnership Management role, • Experience in managing a portfolio of $2M plus ARR, • Experience in managing large multinational organizations with 15,000 plus employees, • Experience working in a SaaS environment, • Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle, • Experience in using customer success tools such as Planhat, Salesforce, Gong, Microsoft office and Miro, • Experience within a fast paced, dynamic and entrepreneurial company, • Excellent attention to detail., • Ability to work independently and as part of a team., • Must be organized and able to prioritize, multi-task, work under pressure, and work to deadlines., • Proactive, motivated, calm and show initiative., • Professional fluency in German and/or French is required, with the ability to communicate effectively in both written and spoken formats. Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. In addition to a generous base salary and commission plan, here are some things we think you will love: We are focused on achieving results as a team and having fun while we do it. You won’t find a friendlier or more dedicated bunch of people. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. We don’t just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. • 25 days holiday plus an extra paid day off to enjoy your birthday, • Vitality life cover (for health, sight, hearing and dental), • Aviva pension (via a salary sacrifice scheme), • life assurance, • income protection, • and so many more. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. Senior Customer Success Manager, EMEA London, England, United Kingdom, EN8 7RN #J-18808-Ljbffr

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Vice President, Field CISO Commercial, Europe Our Purpose We connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Our security, data, and innovation capabilities enable trust across the global ecosystem. Mastercard is seeking a Vice President, Field CISO, Commercial, for Europe to join a global team of senior security advisors responsible for deep customer engagement, executive influence, and cybersecurity thought leadership. This role operates as a frontline interface to the world's leading CISOs, shaping strategic partnerships and positioning Mastercard as the trusted authority in cyber resilience, fraud, and digital trust. This position is focused on supporting Security Solution's Europe Region and driving cybersecurity thought leadership, client engagement, and business growth across the region. • Serve as a trusted advisor to senior customer executives, including CISOs, CIOs, CROs, and Boards., • Provide strategic guidance on cybersecurity, cyber resilience, fraud, digital trust, risk management, and emerging technologies., • Translate complex security concepts into business outcomes, risk reduction, and competitive advantage., • Lead executive briefings, advisory sessions, and strategic customer engagements., • Strengthen executive relationships and position Mastercard as a strategic cybersecurity partner., • Capture customer insights and market trends to influence product, engineering, and innovation roadmaps., • Partner with Product and Engineering teams to ensure solutions align with evolving enterprise security needs., • Identify emerging market opportunities, customer requirements, and security challenges., • Partner with Sales, Product, and Services teams to support strategic customer opportunities., • Help articulate the business value of Mastercard cybersecurity solutions., • Contribute to revenue growth, customer retention, and executive customer satisfaction., • Represent Mastercard at industry conferences, executive forums, customer events, and CISO communities., • Develop executive-level content, including presentations, white papers, blogs, and market perspectives., • Serve as a spokesperson for Mastercard's cybersecurity vision and strategy., • Advise Mastercard leaders on industry trends, cyber threats, competitive dynamics, and emerging risks., • Drive executive-level alignment across Security, Product, Engineering, Sales, and Services., • Help scale and mature Mastercard's Field CISO capability globally., • Leadership experience in cybersecurity, information security, technology risk, or related fields., • Experience as a CISO, Deputy CISO, Chief Security Officer, or equivalent senior cybersecurity leader., • Proven ability to advise executive stakeholders on cybersecurity strategy, risk, resilience, and transformation., • Experience working directly with large enterprise customers and executive-level decision makers., • Background in financial services, payments, technology, healthcare, critical infrastructure, or other highly regulated industries preferred., • Strong executive presence with the ability to influence C-suite and Board-level stakeholders., • Exceptional communication skills with the ability to simplify complex technical concepts., • Proven ability to lead through influence in a global, matrixed organization., • Deep knowledge of cybersecurity strategy, risk management, threat detection and response, cloud security, identity and Zero Trust, privacy, fraud, digital trust, cyber resilience, AI security, and regulatory frameworks., • Strong understanding of the evolving cybersecurity, fraud, and digital trust landscape., • Ability to connect cybersecurity initiatives to business growth, customer value, and risk reduction., • Experience supporting strategic customer relationships and complex enterprise opportunities., • Strong understanding of enterprise buying processes and executive decision-making., • Recognized industry leader with experience speaking at conferences, executive forums, or customer events., • Strong written and verbal communication skills with the ability to develop compelling executive narratives., • CISSP, CISM, CRISC, or similar industry certification., • Bachelor's or Master's degree in Cybersecurity, Computer Science, Engineering, Business, or related field., • MBA or advanced business degree preferred., • Established network within the cybersecurity and CISO community., • Experience participating in Board-level cybersecurity discussions., • Ability to travel up to 50%. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard's security policies and practices;, • Ensure the confidentiality and integrity of the information being accessed;, • Report any suspected information security violation or breach, and, • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. #J-18808-Ljbffr

A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes' World's Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference. When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh. We're looking for an Application Security Consultant to join our Cyber, Risk & Security team and play a key role in strengthening application security across Ricoh Europe. This is an opportunity to work at the intersection of software engineering, cybersecurity and risk, helping our teams adopt a genuine shift-left approach and making security part of the development lifecycle from design through to deployment. You'll work across both our internal IT environment and customer-facing products and services, helping protect solutions that are used by thousands of people every day and supporting the security of products delivered to customers across Europe. #Ricoh-Europe As our Application Security Consultant, you'll act as a technical authority and trusted advisor to engineering and product teams. You'll: • Lead application security reviews for high-risk products and services., • Conduct and oversee SAST, DAST, API security, fuzz testing and architecture-level assessments ., • Assess applications against the OWASP Top 10 and other relevant security standards., • Identify vulnerabilities, understand their root causes and translate findings into practical remediation plans., • Provide secure design and coding guidance throughout the development lifecycle., • Help establish and evolve a pan-European Application Security capability within our Secure Development Centre of Excellence., • Develop and promote consistent application security methodologies, standards and best practices., • Support secure coding standards across technologies including Java, C, C++ and other relevant languages., • Integrate security controls and automated testing into CI/CD pipelines , including SAST, DAST and SCA., • Support threat modelling and vulnerability management across products and services., • Work closely with developers, architects, DevOps teams and product owners to embed security into their everyday workflows., • Deliver security awareness sessions, secure coding workshops and practical training for development teams., • Help shape our approach to secure AI development , including risks around AI models, data handling and misuse., • Monitor emerging application security threats and recommend improvements to our processes, tooling and development practices. We're looking for someone who can go beyond identifying a security issue and explain why it matters, how it happened and what we can do differently next time. You'll need to be comfortable challenging established practices while building strong relationships with engineering teams. Your ability to translate complex security concepts into practical, developer-friendly guidance will be just as important as your technical expertise. You’ll have the opportunity to influence security practices across multiple teams and geographies, helping create a more consistent and mature approach to secure development across Ricoh Europe. You’ll bring a strong software engineering and application security foundation, with: • Extensive experience in application security, secure development or software engineering with a security focus., • Hands-on experience conducting application security reviews., • Strong knowledge of application security principles and common vulnerability classes., • Experience with SAST, DAST and Software Composition Analysis (SCA) tools., • Experience implementing security within CI/CD and DevSecOps environments ., • The ability to read and understand code in at least one major language such as Java, C, C++, C#, Python or similar., • Knowledge of secure software development lifecycles and shift-left security practices., • Experience with threat modelling , such as STRIDE or similar approaches., • Understanding of application, API and web security., • Experience interpreting security findings, identifying false positives and prioritising genuine risk., • The ability to communicate technical vulnerabilities clearly and turn them into actionable recommendations., • Strong stakeholder management skills, with confidence working with engineers, architects and product owners., • An understanding of how technical vulnerabilities translate into business, regulatory, financial and reputational risk ., • Experience with fuzz testing, advanced dynamic testing or manual code review., • Experience securing APIs, microservices or distributed systems., • Experience integrating SAST, DAST, SCA or secrets scanning into CI/CD pipelines., • Knowledge of secure architecture patterns across cloud-native, microservices or serverless environments., • Awareness of AI security , including model, data and prompt/model manipulation risks., • Experience delivering developer-focused security training or workshops., • Knowledge of frameworks such as OWASP SAMM, ASVS, NIST CSF or NIST SSDF ., • Relevant application security, cloud security or offensive security certifications., • Experience working across multiple teams, countries or business entities. At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life. Love to Connect You become part of a global community built on openness, inclusion and genuine collaboration. Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day. Love to Grow Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world. Love to Give Back Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact. Love to Succeed Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements. We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward. #J-18808-Ljbffr

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to customers. You will serve as the customer's primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.You will focus on identifying, pursuing, and winning new business workloads and driving penetration within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Minimum qualifications: Bachelor's degree or equivalent practical experience.10 years of experience with cloud native architecture in a customer-facing or support role.Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.Experience engaging with, or presenting to, technical stakeholders or executive leaders.Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.Preferred qualifications: Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).Experience building long-term technical strategies to uncover new workloads with customers.Experience migrating applications and services to cloud platforms.Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, penetration testing).Responsibilities: Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.TPBN1_UKTJ

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.Skills and Competencies2+ years of professional experience in customer success, account management, pre-sales or customer support rolesAbility to work both independently and within a team environment, with high attention to detailExcellent verbal/written communication and presentation skills in English. Additional languages, specifically French, Italian or German are highly advantageousExperience with Government or Professional Services entities is a strong plus.Demonstrated ability to document, standardise, and improve processes while adapting to varying account complexities and multi-team engagement modelsSolid understanding of complex business concepts and processes, particularly in the area of regulatory compliance.Ability to travel as needed (up to 25% of the time)Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.EducationUndergraduate/first-level degree (e.g., Bachelor's degree) required, preferably with coursework in business, economics, finance, marketing or related fields.ResponsibilitiesBe accountable for your customer's overarching success throughout the customer lifecycle, including customer adoption, account health, and retention at scaleAct as the trusted advisor, sharing industry best practices and resources, such as training, user events, webinars, product releases, and moreLead many engagements including hosting webinar style training and empowering customers at scale through sharing helpful and relevant resourcesBuild cross-functional partnerships by contributing your customer-centric perspective to internal continuous improvement initiatives driving efficiency and effectivenessOrganise and lead customer engagements including onboarding, kickoff, status calls, and strategic sessionsCollaborate with team members to create and maintain training resources for end usersMonitor and analyse customer's usage of our productPresent utilisation information to clients with recommendations to optimize their resultsIdentify and track opportunities and risks within assigned customer baseMaintain strong product knowledge for training, usage and client satisfactionHelp to upskill colleagues through product training and “lunch and learn” style engagementsCoordinate customer-facing initiatives with other teams (i.e., connect marketing with users for testimonials, connect product development with beta testers, etc.)About the teamOur Customer Engagement team is responsible for driving purposeful and value-based interactions with our clients to maximise retention, satisfaction, and loyalty. By joining our team, you will be part of exciting work in developing deep customer relationships, bringing the voice of the customer to the center of our business strategies, and identifying new opportunities for expansion. We strive to be an industry-leading organisation with a strong focus on customer centricity and collaboration.Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.TPBN1_UKTJ

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.What you'll do As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day.You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life.Be a trusted advisor to our customers and drive their AI strategies.Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved.Drive execution and delivery of multiple complex, high-visibility agent development projects.Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process.Ensure clear communication across all stakeholders while developing strong relationships.Contribute data-driven, strategic insights to customers and internal team decisions.What you'll bring Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents.Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products.Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents.Foundational Expertise:Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus.MBA or comparable experience at the intersection of technology and operations is another strong plus.Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.What we offer We want our benefits to reflect our values and offer the following to full-time employees:Flexible (unlimited) paid time offMedical, dental, and vision benefits for you and your familyLife insurance and disability benefitsRetirement plan dependent on country of employmentParental leaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energizedDiscretionary benefit stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.TPBN1_UKTJ

Zenopa are partnered with a well-known Veterinary Pharmaceutical company who are seeking a knowledgeable and commercially minded Field Veterinary Advisor - Farm to join their team. This is an exciting opportunity for a farm veterinary professional who enjoys building relationships, sharing technical expertise, and supporting customers across the agricultural sector.As a key member of the technical team, you will work closely with Territory Managers and customers across the UK and Ireland, providing expert veterinary guidance, delivering presentations, supporting marketing initiatives, and acting as a trusted advisor within the livestock industry. This role is ideal for a farm veterinarian looking to transition into a commercial field-based role.The position involves extensive travel and offers the opportunity to engage with a wide range of customers, industry stakeholders, and events while representing a market-leading business.ResponsibilitiesProvide expert technical and veterinary support to farm customers, veterinary practices, and internal teams.Work closely with Territory Managers to identify and attend customer appointments, ensuring technical support is delivered where it adds the greatest value.Build and maintain strong relationships with customers and industry professionals across the agricultural sector.Deliver engaging presentations, training sessions, and educational programs to veterinary practices and farming audiences.Represent the company at industry conferences, exhibitions, and customer events, including occasional evening commitments.Develop scientific content, technical articles, journal submissions, advertising materials, and other marketing resources.Respond to customer enquiries and provide technical guidance on products and farm-related veterinary matters.Stay up to date with industry developments, emerging research, and best practices within the livestock sector.Collaborate effectively with commercial, technical, and marketing teams to support business objectives.Maintain accurate records of customer interactions, activities, and follow-up actions.RequirementsQualified VetStrong knowledge of livestock production and farm animal health.Excellent presentation skills with the ability to communicate complex technical information clearly and confidently.Strong interpersonal and relationship-building skills.Commercial awareness and a customer-focused approach.Ability to work independently while managing a varied and travel-intensive schedule.Flexibility to travel extensively throughout the UK and Ireland, including overnight stays when required.Excellent written and verbal communication skills.Team-oriented mindset with a collaborative approach.Working Pattern & TravelField-based role with approximately 60% travel (typically around three days per week).Travel throughout the UK and Ireland .Travel schedule will vary depending on business requirements and customer needs.Overnight stays and occasional evening attendance at industry events will be required.TPBN1_UKTJ

We're Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.At Kingfisher, Product is central to how we transform customer experiences, scale technology capability, and deliver meaningful change across our international banners. We are looking for a Product Chapter Lead to shape and evolve Product Management and Product Operations capability across the organisation.This is a highly visible leadership role, suited to an experienced product leader who is passionate about developing people, driving standards, and building a world-class product culture within a complex enterprise environment.As Product Chapter Lead, you will lead the Product Chapter, setting the strategic direction, annual objectives, and capability plan for the function. Working closely with the Chief Product Officer and senior technology leadership, you will help define the future of Product Management at Kingfisher while supporting and developing Product Chapter members across the business.You will act as a coach, mentor, and strategic leader ensuring product standards, tooling, ways of working, and career pathways continue to evolve in line with modern product practices and the wider Kingfisher technology strategy.Lead the Product Chapter strategy, objectives, and annual roadmapDrive standards and best practices across Product Management and Product OperationsOwn and evolve the Product Career Framework across KingfisherPartner with the ProdSquad, Product Chapter, Banner Technology Directors, and wider business stakeholders to define product roles, skills, and career pathwaysImprove how product is delivered across all product domains and sub-domainsIdentify capability gaps and implement plans through upskilling, reskilling, hiring, and development initiativesAct as a coach and advisor to Product Chapter members, supporting growth and capability developmentDrive continuous improvement in tooling, frameworks, and product delivery methodsCollaborate with cross-functional chapters and leadership teams to improve alignment and delivery effectivenessSupport resource planning and prioritisation discussions across Group and third-party teamsManage Chapter-related budgets, including training, development, and community initiativesBuild strong engagement and communication across banner and group technology teamsExperienced product leader with strong Product Management and/or Product Operations expertisePassion for advancing product capability, standards, and ways of workingStrong experience influencing senior stakeholders within complex enterprise environmentsProven ability to define strategic vision, gain organisational alignment, and deliver measurable outcomesExperience coaching, mentoring, and developing product professionalsStrong understanding of modern product delivery methodologies and organisational designAbility to bring external product thinking and best practice into a large-scale business environmentCollaborative leadership style with strong communication and stakeholder engagement skillsHow We WorkWe believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.We value the perspectives new team members bring and encourage you to apply - even if you don't meet 100% of the requirements.What We OfferAn inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here.We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits.Diversity & InclusionOur customers come from all walks of life - and so do we. We're committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.Interested? Great, apply now and help us to Power the Possible.#LI-TB1TPBN1_UKTJ

Risk & Assurance Advisor Salary: region of £40,000 depending on experience, plus car/allowance, bonus and other Veolia benefits Location: Mobile with travel to sites around South East & North When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Company Car or car cash allowance Bonus Scheme (up to 20%) Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. What you'll be doing: Actively support the business on Safety, Quality & Assurance matters by conducting regular site visits (as per our Annual planner), assure the business the right standards are in place, undertake regular audits, including engagement visits and monitor progress against the site improvement plans. You will support an operational team covering municipal collections, street cleaning, waste transfer stations, fleet workshops and an Integrated Waste Management Facility. Engage with teams and identify further improvements and provide solutions. To work closely with the Municipal Risk & Assurance Manager, to support operations and where appropriate support and liaise with external stakeholders, regulators and customers. To liaise with clients and support and advice on industry best practices.What we're looking for: Experience in a Safety Advisor Role, ideally in waste management NEBOSH General Certificate.Or equivalent Auditing experience. The ability to influence key stakeholders on site. An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers.What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Salary: £35000 + bonus A Swedish speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Finance Graduate Client Service Associate will be in the front line of maintaining and developing the Swedish clienteles by advising the company’s products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills. Your responsibilities will include: Collecting all relevant information from clients to set up new accounts Build relationships with clients within the banking sector and assist with administrative duties Collaborate with the Sweden's Sales team and the investment advisor to manage the daily workload Ensuring all clients’ reports are accurate and are being dealt with effectively and in a timely manner About you: The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm. A generous benefits package is offered! They do offer visa sponsorship and a relocation package as well. Profile: Required to be fluent in Swedish and English, both written and spoken Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable Degree within finance, banking or economics is desirable Demonstrable problem-solving skills and a strong customer focus Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism To apply, please send your CV in English and in Word format to Marie-Anne. languagematters is acting as an employment agency in relation to this vacancy

Salary: £35000 + bonus A Dutch speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Finance Graduate Client Service Associate will be in the front line of maintaining and developing the Dutch clienteles by advising the company’s products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills. Your responsibilities will include: Collecting all relevant information from clients to set up new accounts Build relationships with clients within the banking sector and assist with administrative duties Collaborate with the Netherlands' Sales team and the investment advisor to manage the daily workload Ensuring all clients’ reports are accurate and are being dealt with effectively and in a timely manner About you: The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm. A generous benefits package is offered! They do offer visa sponsorship and a relocation package as well. Profile: Required to be fluent in Dutch and English, both written and spoken Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable Degree within finance, banking or economics is desirable Demonstrable problem-solving skills and a strong customer focus Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism To apply, please send your CV in English and in Word format to Marie-Anne. languagematters is acting as an employment agency in relation to this vacancy

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.As a Platform Customer Engineer (CE), you will partner with technical sales teams to differentiate Google Cloud to our customers in the public sector. You will serve as the customer's primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will drive the technical win and define the delivery and consumption plans. You will engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud.You will focus on identifying, pursuing, and winning new business workloads. You will blend sales expertise, market knowledge and direct technical engagement to show the value of the Google Cloud portfolio.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Minimum qualifications: Bachelor's degree or equivalent practical experience.10 years of experience with cloud native architecture in a customer-facing or support role.Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.Experience engaging with, or presenting to, technical stakeholders or executive leaders.Must be eligible for UK Security Clearance (SC-level).Preferred qualifications: Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).Experience building long-term technical strategies to uncover new workloads with customers.Experience migrating applications and services to cloud platforms.Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).Responsibilities: Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.Combine sales, programming, and solutions architecture expertise to show the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers. Continue to lead the technical engagement in the solution phase.Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.TPBN1_UKTJ

Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.P osition OverviewAs the Workday Adaptive Planning Practice Lead, EMEA at Kainos, you will be accountable for developing and leading the practice . You will drive the growth, strategic direction, and operational excellence of our EMEA Adaptive Planning practice. This role is expected to expand our market presence, strengthen client outcomes, and collaborate across organizations to ensure alignment and success. Success requires deep Workday ecosystem expertise, strong executive presence, and the ability to influence cross-functional teams. This position is an Entrepreneurial role and one that requires the due what needs to be done approach.Growth ObjectivesDevelop and execute strategies to scale the Adaptive Planning practice into a high-performing business unit.Define measurable goals for team growth, client acquisition, and service excellence.Strategic Leadership & GrowthPartner with Kainos Sales, Marketing, and Delivery leaders to define and execute strategic and market objectives.Evolve services, methodologies, and processes to differentiate competitively.Build strong client relationships to drive bookings, revenue, and valuebased opportunities.Expand business within existing accounts and support sales-to-service transitions.Manage practice financials and profitability.Global Practice AlignmentCollaborate with North America and APAC Kainos Adaptive Planning leaders to align strategies, share best practices, and support unified global initiatives.Foster a collaborative, cross-regional culture.Sales Leadership ResponsibilitiesStrengthen relationships with Workday Sales representatives to enhance collaboration and visibility.Deliver expert presales support, clearly articulating solution value.Lead deal cycles from early engagement through contract execution.Drive Workday-focused GTM efforts, including campaigns, events, and field enablement.Align Kainos and Workday field teams across segments.Own and exceed revenue targets while maintaining accurate forecasting and pipeline management.Maintain sales documentation and opportunity tracking in Microsoft Dynamics.Collaborate across Marketing, Sales, Product, and Customer Success to support partnership success.Oversee onboarding and ongoing engagement for Sales resources.Consulting Leadership ResponsibilitiesLead, mentor, and develop a high-performing consulting team.Oversee hiring, training, and ongoing skill development.Ensure that Delivery team is meeting or exceeding utilization targets.In Year One, participate in growth of Consulting revenue and Delivery leadership with personal billable time of up to 400 hours.Stay current with Workday releases to maintain service competitiveness.Service Delivery ExcellenceAct as executive sponsor for complex client issues.Manage escalations effectively to ensure outstanding client satisfaction.Serve as a strategic advisor, promoting Kainos offerings and client roadmaps.Implement continuous improvement based on performance metrics and feedback.Ensure seamless transitions between implementation and support.Maintain strong relationships with Workday, Kainos business partners, and client stakeholders.What we are looking for:Significant demonstrable success in a leadership role.Demonstrable experience of technology spanning both commercial and technical aspects.The ability to foster and develop senior relationships.Strong ability to make sensible decisions under pressure taking a balanced view of all demands.Strong ability to plan and balance time across areas of responsibility.Demonstrates the ability to lead and motivate a dynamic and fast-growing team.Evidence of innovating or initiatives to continually grow the capability.Strong commercial awareness and negotiating prowess.Excellent team player capable of delivering results in less than perfect circumstances.Leading, motivating and growing effective teamsPeople orientated and able to read and adapt approach to each individualPassionate about developing others and sharing in their successIndependent decision maker however is able to do so and created shared buy-inAdaptable and open communicator both internally and externally.Positive persona who coaches, mentors and leads by example to all Kainos people.Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.TPBN1_UKTJ

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.Skills and CompetenciesStrong understanding of banking and financial services workflows, including lending, risk management, finance, compliance and data-driven decision makingExperience building and managing relationships with stakeholders at all levels, including end users, business leaders and senior executivesProven ability to identify customer needs, translate business requirements and communicate solution value effectivelyStrong consulting, discovery and problem-solving skills with the ability to align solutions to customer prioritiesExcellent presentation, facilitation and communication skills with the confidence to lead client engagements independentlyAbility to collaborate across sales, product, research, client support and advisory teams to deliver a seamless customer experienceStrong organizational skills with the ability to manage multiple customer engagements and priorities simultaneouslyDemonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI useEducationUndergraduate degree requiredResponsibilitiesDrive customer adoption, engagement and long-term value realization across Moody's Banking Solutions portfolioDevelop a deep understanding of customer objectives, priorities and usage of Risk, Finance, Lending, KYC and Data solutionsBuild and execute customer engagement plans that increase adoption, strengthen relationships and expand solution usagePartner with Sales to manage account health, engagement risk and client retention strategiesServe as a trusted advisor by providing industry insights, sharing best practices and aligning solutions to business needsCommunicate solution value through demonstrations, customer presentations and strategic business discussionsCapture and communicate customer feedback to product and research teams to influence future solution developmentSupport executive outreach initiatives, customer forums, roundtables, user groups and webinarsCoordinate development of customer references, case studies and success stories that highlight business outcomes and client successAdditional language skills, particularly French, are desirableAbout the TeamOur Banking Solutions team helps financial institutions make better lending, risk management and financial planning decisions through innovative software, data and analytics. We partner closely with banks and financial services organizations to improve business outcomes, strengthen decision-making and support regulatory compliance. By joining our team, you will work alongside industry experts in banking, technology and analytics while helping clients maximize the value of our solutions and adopt innovative technologies, including artificial intelligence, responsibly and effectively.Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.TPBN1_UKTJ

Job Description:ServiceNow Sales ProfessionalUK | Hybrid (London or Farnborough) | Enterprise Applications & Digital TransformationShape the Future of Enterprise Transformation At DXC Technology, we're helping some of the world's largest organisations transform the way they work. As demand for ServiceNow-led transformation continues to accelerate, we're looking for a high-performing ServiceNow Sales Professional to drive strategic growth across our UK and European business.This is an exceptional opportunity for an experienced enterprise sales professional who thrives on building executive relationships, shaping complex transformation programmes, and winning high-value opportunities. You'll work alongside industry-leading consultants, architects, and delivery teams to help clients unlock the full power of ServiceNow across IT, HR, Customer Operations, Security, and beyond.If you're motivated by creating winning strategies, influencing senior decision-makers, and delivering transformational outcomes for global organisations, we'd love to hear from you.The Opportunity As a trusted advisor to enterprise clients, you'll lead the pursuit and development of strategic ServiceNow opportunities across both existing and new customers. This is not simply a platform sales role. You'll engage clients at board level, understand their business challenges, and position innovative, outcome-driven solutions that combine ServiceNow with DXC's consulting, engineering, and managed services capabilities.You'll have the opportunity to work on some of the market's most exciting digital transformation programmes, helping organisations modernise operations, improve employee and customer experiences, and accelerate business value.What You'll Be Doing Driving the full sales lifecycle for complex ServiceNow opportunities, from strategic engagement through to successful deal closure.Developing and executing account growth strategies that generate revenue and expand customer relationships.Building compelling business cases and transformation propositions focused on measurable outcomes.Engaging C-suite executives and senior stakeholders as a trusted advisor.Creating and winning multi-million-pound opportunities across the ServiceNow portfolio, including ITSM, ITOM, HRSD, CSM, SecOps and industry solutions.Collaborating with consulting, alliances, solution architecture, delivery, and partner teams to develop differentiated solutions.Identifying opportunities to extend customer value through DXC's broader digital transformation, cloud, application, and managed services offerings.Representing DXC within the ServiceNow ecosystem, industry events, and executive client engagements.What We're Looking For Proven success selling ServiceNow solutions within a consulting, digital transformation, or IT services environment.A strong track record of winning complex, enterprise-scale opportunities and achieving ambitious revenue targets.Experience engaging and influencing C-suite stakeholders within large organisations.Expertise in consultative and value-led sales methodologies.Strong commercial acumen, strategic thinking, and relationship-building skills.A deep understanding of the ServiceNow ecosystem and enterprise workflow transformation.The ability to navigate large, matrix organisations and manage sophisticated sales cycles.Eligibility for UK Security Clearance and willingness to travel as required.Why Join DXC? At DXC, you'll be part of a global technology leader with the scale, expertise, and capability to deliver some of the most ambitious transformation programmes in the market.We offer:The opportunity to shape strategic digital transformation programmes for leading global organisations.A rapidly growing ServiceNow practice with significant investment and executive sponsorship.Access to world-class consulting, engineering, cloud, and managed services capabilities.A collaborative, high-performance culture where innovation and success are recognised and rewarded.Outstanding opportunities for career progression, professional development, and international exposure.The flexibility of a hybrid working environment that supports work-life balance.Ready to Make an Impact? Join DXC Technology and help organisations reimagine the way they work through the power of ServiceNow, innovation, and digital transformation.Create value. Drive growth. Transform businesses. Build your future with DXC.Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.Our Commitment to InclusionAt DXC Technology, we're committed to building diverse and inclusive teams where everyone can thrive. We welcome applications from people of all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates.We are dedicated to creating an accessible and supportive recruitment process and offer reasonable adjustments throughout every stage of the hiring journey.What's NextThis is your opportunity to influence how global enterprises transform, innovate, and grow.Join us and help shape the next generation of digital transformation programmes while accelerating your own career within one of the world's leading technology services organisations. Apply now.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .TPBN1_UKTJ

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.Skills and CompetenciesDeep subject matter expertise in tax administration, tax investigations, customs valuation, transfer pricing, public revenue risk management, and compliance enforcementStrong ability to act as a trusted advisor, translating complex tax, regulatory, financial, and investigative concepts into clear business value for tax authorities, customs agencies, and ministries of financeExcellent presentation, communication, and stakeholder management skills, with the ability to influence senior government officials, auditors, policymakers, and public-sector leadersProven strategic and analytical mindset, capable of identifying emerging compliance trends, regulatory developments, revenue risks, and opportunities to improve enforcement outcomesStrong commercial acumen with experience supporting discovery, qualification, solution design, and complex public-sector sales opportunitiesAbility to collaborate effectively with sales, marketing, product management, customer success, and cross-functional teams across multiple geographiesThought leadership capability, including public speaking, industry advocacy, training delivery, content creation, and internal sales enablement within tax and customs environmentsDemonstrated proficiency in artificial intelligence concepts, data analytics, and risk assessment technologies, with the ability to apply AI responsibly to support tax compliance, investigations, and operational efficiencyEducationBachelor's degree required.Tax qualification or relevant professional certification are beneficialAdditional qualifications in customs, accounting, law, public administration, or related disciplines are beneficial15+ years of experience in tax administration, customs, revenue authorities or related environmentsResponsibilitiesThis client-facing role is responsible for serving as a subject matter expert and trusted advisor during the sales cycle, establishing credibility and confidence in Moody's solutions supporting Tax Authorities, Customs Agencies, and Ministries of Finance. Other responsibilities include:Supporting discovery, qualification, and solution design by aligning Moody's data, analytics, and AI capabilities with tax administration, customs compliance, and revenue authority use casesDemonstrating how Moody's solutions can strengthen tax investigations, audit selection, transfer pricing reviews, customs valuation assessments, fiscal risk management, and compliance programmesElevating workshops, RFPs, and Proof of Concept engagements by applying industry best practices and real-world expertise in tax administration and enforcementPartnering with sales, marketing, and product teams to shape and execute effective go-to-market strategies, thought leadership initiatives, and market outreach activitiesLeading strategic discussions with tax authorities, customs agencies, ministries of finance, and other public-sector stakeholders, acting as a trusted advisor on compliance and revenue optimisation challengesGuiding customers on applying Moody's solutions to identify compliance risks, investigate related-party relationships, detect irregularities, and improve revenue collection outcomesActively gathering and translating market, regulatory, and customer feedback to inform future product capabilities, innovation priorities, and solution development.Providing internal enablement and training on tax authority workflows, investigative use cases, compliance trends, and public-sector buying considerations while supporting industry events and stakeholder engagement activitiesAbout the TeamThe Industry Practice team at Moody's Analytics is a group of seasoned subject matter experts drawn from industry, consulting, regulatory, and public-sector backgrounds. Aligned to core customer segments, the team plays a critical role in bridging market needs with Moody's data and analytics solutions. As trusted industry leaders, the team shapes strategy through thought leadership, client engagement, and market insight, working closely with sales and product partners to deliver impactful, future-ready solutions across Europe and Africa and also globally.Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.TPBN1_UKTJ

Water Efficiency Advisor – No Experience Needed Are you ready to kickstart a career in the utilities sector? This is your chance to join one of the UK’s leading providers as a Water Efficiency Advisor. No prior experience is required — just enthusiasm, reliability, and a willingness to learn. In this rewarding role, you’ll visit pre-booked customer appointments, advising households on how to save water and reduce waste. You’ll also fit simple water-saving devices to everyday appliances, helping customers make a real difference to both the environment and their bills. What we’re looking for: A full UK driving licence A passion for delivering excellent customer service A positive attitude and eagerness to learn Reliability and commitment What’s in it for you: Permanent, full-time position (37.5 hours per week) Comprehensive training provided Company van, fuel card, and tools supplied Competitive salary plus performance bonus Clear progression routes and long-term career prospects Opportunity to break into a thriving, multi-million-pound industry This is more than just a job — it’s the start of a career with excellent support, training, and growth opportunities. Apply today and take your first step into the utilities industry! Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. #Wateradvisor #utilities #customercare #Construction #waterefficiencyadvisor #opentowork

Payroll Specialist Location: Fully Remote Pay: £20ph - £27ph Hours: Monday-Friday, 9am-6pm Contract: 4-6 Months Temporary Start Date: ASAP We are supporting a fast-growing HR technology business in their search for an experienced Payroll Specialist to join their Managed Services team on an interim basis. Due to increased workload and team changes, our client needs an experienced payroll professional who can quickly integrate into the team and manage a portfolio of complex UK payrolls. This is a customer-facing role requiring strong payroll expertise, excellent communication skills, and the confidence to advise clients on complex payroll matters. This is an excellent opportunity for someone who enjoys working in a fast-paced, scaling environment and has extensive experience within a payroll bureau or outsourced payroll setting. Key Responsibilities Manage a portfolio of multiple UK payrolls across a varied customer base. Deliver end-to-end payroll processing, including validation, reconciliation, approvals, submissions and post-payroll activities. Act as a trusted advisor to customers, providing guidance on payroll legislation and best practice. Interpret and apply complex UK payroll legislation and HMRC requirements. Advise on statutory payments including SMP, SPP, SAP, ShPP and SSP. Process complex payroll calculations, including salary sacrifice arrangements, retrospective adjustments and manual calculations. Manage payrolls with multiple pension providers and Auto Enrolment requirements. Process Benefits in Kind, payrolled benefits and P11D reporting. Support payrolls involving share schemes and equity compensation. Complete payroll reconciliations, year-end processing and HMRC balancing activities. Investigate payroll discrepancies and identify appropriate solutions. Respond to customer queries via Zendesk and participate in scheduled customer calls. Work collaboratively with Customer Success, Product and Operations teams to improve service delivery. Share payroll knowledge and support continuous improvement initiatives. About You Extensive UK payroll experience within a payroll bureau, managed services or outsourced payroll environment. Significant experience managing multiple concurrent payrolls. Strong knowledge of UK payroll legislation, PAYE, National Insurance, RTI and HMRC compliance. Experience handling complex payrolls for medium to large organisations. Expertise in pensions and Auto Enrolment legislation. Strong knowledge of statutory payments and payroll taxation. Experience managing payroll benefits, P11Ds and Benefits in Kind. Excellent payroll reconciliation and year-end processing experience. Ability to explain technical payroll concepts to customers in a clear and confident manner. Proven experience building strong client relationships. Strong organisational skills and ability to manage multiple deadlines. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

About us At Sierra, were creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Googles AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.What you'll do As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day.Youll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life.Be a trusted advisor to our customers and drive their AI strategies.Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved.Drive execution and delivery of multiple complex, high-visibility agent development projects.Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process.Ensure clear communication across all stakeholders while developing strong relationships.Contribute data-driven, strategic insights to customers and internal team decisions.What you'll bring Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents.Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products.Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents.Foundational Expertise:Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus.MBA or comparable experience at the intersection of technology and operations is another strong plus.Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isnt right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we dont have the luxury of patience. We play to win. We care about our product being the best, and when it isnt, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each others personal and professional achievements.What we offer We want our benefits to reflect our values and offer the following to full-time employees:Flexible (unlimited) paid time offMedical, dental, and vision benefits for you and your familyLife insurance and disability benefitsRetirement plan dependent on country of employmentParental leaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energizedDiscretionary benefit stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.TPBN1_UKTJ

About The RoleRight across infrastructure, there's a requirement to not only maintain, but also renew and re-imagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We're problem solvers with over 140 years of combined experience in engineering and infrastructure.This role will be within our Quality Assurance Team, which forms part of the wider SHEQ (Safety, Health, Environment and Quality) team on the Thames Water Smart Metering contract. Want to be a part of it?What will you be doing?As our Quality Assurance Advisor you'll review Project Quality Plans (PQPs) and Inspection & Test Plans (ITPs), ensuring all documentation aligns with technical requirements and client standards. You will provide compliance assurance guidance to operational teams, helping them establish effective assurance processes both within the contract and for the client. Regular audits and validation checks will form a key part of your work, assessing compliance with Quality Plans and evaluating evidence to support continuous improvement.You'll conduct site inspections to assess understanding and application of minimum standards, producing timely, clear reports to support operational, engineering and client teams. You will also contribute to the development of a digital Quality and Compliance dashboard, using data insights to drive best practice and promote lessons learned across the business. Building strong relationships with clients and stakeholders will be essential to ensuring successful project delivery.This position also plays an important role in supporting innovation and staff development, helping teams maintain a consistent, high-quality approach to delivery. You will engage with community initiatives, uphold a positive public image, and contribute to a culture of continuous improvement across the organisation.What you'll bring?Essential Criteria Valid driving licenceExperience in Quality Assurance within construction, utilities or infrastructure.Understanding of ITPs, PQPs and technical standards.Strong auditing skills and ability to interpret technical validation evidence.Effective communication and reporting skills.Ability to work collaboratively with multidisciplinary teams.Strong organisational skills and attention to detail.IT Literate - Use of mobile phones, apps & laptop works on a daily basis (Training on dashboards will be given)Desirable Criteria Internal/ Lead Auditor qualification (or working towards).Experience within water infrastructure.Knowledge of digital quality platforms or data dashboards.Experience conducting site inspections and delivering lessons-learned outputs.What's in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension schemeOnline GP service, 24 hours a day, 365 days a yearEmployee assistance programmeMy Rewards portal, access to 1000's of retail discountsLife assuranceCycle to work, salary finance and give as you earn schemesEnhanced maternity, paternity leave and adoption leaveReward and recognition schemeRecommend a friend – get rewarded for introducing people to us!In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose fromMy Car Choice our salary sacrifice EV/ Hybrid car schemePrivate health care – single coverHealth Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!25 days annual leave plus bank holidaysDiscretionary bonus schemeAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planetWe're open and seek new and better ways of exceeding expectationsWe're together and as one team; the whole is greater than the sum of the partsWe're ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.It's an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3 rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and on-boarding.#MGroupW #LI-LK1TPBN1_UKTJ

Are you fluent in Swedish? Can you start work straight away? Is London within easy reach for you? As a Careline Advisor, you will be responsible for delivering excellent customer care and support to our Nordic consumers across all contact channels. You will be the first point of contact for the consumers of the entire range of products, and will handle queries and consumer complaints about these products and their consumption. Salary : £28,000 per annum Location : Canary Wharf Hours : 40 hours over Monday to Friday 8am to 4.30pm – the role will become hybrid after successful completion of training. Wea re looking for someone who can: Fluent Swedish speaker Ability to communicate effectively and empathically with a wide range of consumers and members of the public Excellent written and verbal skills in both Swedish and English Ability to take ownership of each customer journey, anticipating needs and persevering to resolve cases through personalised solutions. Customer care experience, preferably within the food industry sector strong interest in food and foods for special medical purposes IT skills: ability to use Google Suite and Microsoft Office, strong typing skills. CRM Knowledge such as Salesforce will be a plus Flexible to work shifts Self-motivated and a team player To have fun at work! If you feel you are what we are looking for, please apply

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.What you'll do As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day.You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life.Be a trusted advisor to our customers and drive their AI strategies.Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved.Drive execution and delivery of multiple complex, high-visibility agent development projects.Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process.Ensure clear communication across all stakeholders while developing strong relationships.Contribute data-driven, strategic insights to customers and internal team decisions.What you'll bring Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents.Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products.Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents.Foundational Expertise:Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus.MBA or comparable experience at the intersection of technology and operations is another strong plus.Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.What we offer We want our benefits to reflect our values and offer the following to full-time employees:Flexible (unlimited) paid time offMedical, dental, and vision benefits for you and your familyLife insurance and disability benefitsRetirement plan dependent on country of employmentParental leaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energizedDiscretionary benefit stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.TPBN1_UKTJ

Risk & Assurance Manager Salary: region of £56,000 depending on experience, plus car/allowance, bonus and other Veolia benefits Location: Hybrid role with travel to sites nationally When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Company Car or car cash allowance Bonus Scheme (up to 22.5%) Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & reward What you'll be doing: Establish a strategic vision for the Landfill, Energy Recovery Facility (ERF), Agricultural Services, and Construction sectors within the Treatment business. Developing and enhancing the R&A team's capabilities to effectively support daily operations and guide the business toward achieving an Active Risk Culture. Leading the effective planning, support, and continuous improvement of both planned maintenance outages and construction projects. Involvement in the broader R&A improvement programme, where the team is responsible for developing and spearheading the implementation of initiatives. Conduct trend analysis and identify key risk areas across the Landfill, ERF, Agricultural Services, and Construction sectors, focusing specifically on the Technical and Construction aspects of the business. Drive consistency and implement improvements. What we're looking for: Experience in a Safety Advisor Role, ideally in waste management, construction and maintenance NEBOSH General Certificate. Or equivalent Auditing experience. The ability to influence key stakeholders on site. Someone motivated to be actively part of the improvement programme and implementation of this within operational sites An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers.What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Swedish Speaking Careline AdvisorLocation: Canary Wharf & Home BasedContract Type: Full TimeSalary: £28,000Join The Team!Are you fluent in Swedish and passionate about delivering exceptional customer experiences?We are looking for a customer-focused and empathetic Swedish Speaking Careline Advisor to join a growing team supporting Nordic consumers on behalf of one of the world's most recognised food and nutrition brands, Danone.As the first point of contact for consumers, you will provide advice, support, and resolution across a wide range of product enquiries and customer concerns. You'll play a key role in ensuring every consumer receives a professional, personalised, and positive experience.What You'll Be DoingAs a Careline Advisor, you will:Deliver exceptional customer service across multiple contact channelsSupport consumers with questions relating to the full range of Danone productsHandle customer complaints professionally and empatheticallyTake ownership of customer journeys from enquiry through to resolutionWork closely with subject matter experts, quality teams, and knowledge specialistsAccurately capture customer information and maintain recordsMeet quality, productivity, customer satisfaction, and compliance targetsRepresent both Konecta and Danone with professionalism and careWhat We're Looking ForEssential Skills & ExperienceFluency in Swedish (spoken and written)Strong communication skills in English (spoken and written)Previous customer service or customer care experienceExcellent listening, problem-solving, and interpersonal skillsA caring and empathetic approach when supporting customersAbility to manage multiple tasks and work independentlyStrong IT skills, including Microsoft Office and Google WorkspaceExcellent attention to detail and data accuracyA positive attitude and strong team spiritDesirableExperience within the food, nutrition, or healthcare sectorsKnowledge of CRM systems, particularly SalesforceAn interest in food, nutrition, and foods for special medical purposesWorking HoursThe Danone Careline operates Monday to Friday, 8:00am to 4:30pm .However, contracted working hours with Konecta are 8:00am to 8:00pm, Monday to Sunday . Flexibility is required as occasional evening and weekend cover may be needed to support business requirements.Training & DevelopmentWe want you to succeed from day one.You'll receive:Comprehensive induction and onboardingFull product and systems trainingOngoing coaching and developmentData protection and compliance trainingContinuous support from experienced leaders and specialistsCareer Growth OpportunitiesWe're committed to developing talent and recognising success.As part of the team, you'll have opportunities to:Expand your knowledge and skillsTake on additional responsibilitiesProgress into specialist or leadership rolesIncrease your earnings through career development opportunitiesWhy Join?? Work from home flexibility? Support a globally recognised brand? Comprehensive training and support? Career progression opportunities? Inclusive and collaborative culture? Make a real difference to customers every dayApply TodayIf you're a fluent Swedish speaker with a passion for customer service and are looking for your next opportunity in a supportive and growing organisation, we'd love to hear from you.Join Konecta and help deliver world-class care to Danone consumers across the Nordic region.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.TPBN1_UKTJ

Great opportunity to work as a HR Advisor for our client, a UK-based baking company which have been baking bread from the finest ingredients for over 140 years!Staffline is recruting a HR Advisor in Erith.The rate of pay is £20.51 per hour.This is a full-time role working fixed shifts, Monday to Friday , and the hours of work are:- 9am to 5pmYour Time at WorkAs a HR Advisor you will be responsible for:- Engagement with all functions of the business to address HR related queries and support dispute or performance resolution, including informal dispute management, performance management, investigation, chairing disciplinary and capability hearings up to and including dismissal.- End to end case management of employee relations casework; to include investigation, disciplinary, grievance, capability, absence management etc in line with Company Policy.- Effective and proactive absence management; engaging with onsite Occupational Health team as required to manage work related health issues and long-term sickness absence.- Adherence to company policy, procedure and process as defined by HR policy and ACAS best practice. Up to date knowledge of employment law.- Manage all administrative processes to support the end-to-end employee lifecycle.- Deliver the induction process for new starters. Oversee the probationary process, providing support to managers and escalating issues to the HR Manager as appropriate.- Keep our HR & Payroll system up to date and GDPR compliant, resolving queries as required. Assist in production of HR reporting requirements including employee numbers/HR statistics etc.- Uphold confidentiality and efficiently maintain access to all personal and sensitive data in accordance with GDPR legislation.- Provide guidance, support and coaching to line managers in the implementation of people processes and effective people management supporting & coaching line managers in the implementation of core people processes.- Work alongside the HR Manager to drive the alignment & execution of the People Strategies & Plans to develop, keep and enhance the contribution of employees to the short and long-term business needs.- Support and drive Hovis Initiatives - ensure the culture & working environment is open, fair and equitable.- Work with Trade Union representatives to foster an effective and beneficial industrial relations partnership on site. Attend union meetings with a view to gaining understanding of priorities and proactively support the building of positive working relationships between our line managers and union representatives.Our Perfect WorkerWhat we're looking for:- Demonstrate strong employee relations case management experience.- High level of literacy and good knowledge of Microsoft office packages.- Previous experience working in a unionised environment.- CIPD Level 3 qualified or equivalent by experience.- In depth knowledge of UK employment laws, as well as a strong foundation and understanding of HR principles, practices and legal compliance requirements.Key Information and Benefits- Earn £20.51 per hour- Monday to Friday- Temp to perm opportunity- OnSite support from Staffline- Canteen on site- Free car parking on site- Good links to public transportJob Ref: 1HERAbout StafflineStaffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.Important Information- Staffline and its subsidiaries do not charge any recruitment or job-seeking fees at any stage of the hiring process.- This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline.- Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.TPBN1_UKTJ

Company Description Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.?We're an award-winning employer reflecting how our employees are at the very heart of what we do:UK & Ireland's premier AWS, Microsoft & Oracle partner3300+ strong, €350/£300m revenue business10+ years as a Great Place to Work in Ireland & UKBest Workplace for Women in the UK & Ireland by GPTWBest Workplace for Wellbeing in the UK by GPTWWe're a core values driven company, we hire people who share our values, and we reward those who display and foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!.Job Description Pre Sales Architect Role Profile and Job DescriptionThe Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view to ensure that solutions are robust, deliverable, commercially viable, and aligned to customer objectives.Working closely with commercial, sales, technical, and delivery teams, the Pre Sales Architect will identify, qualify, and shape complex multi tower managed service opportunities. Acting as Solution Owner on strategic pursuits, the role will bring together tower leads and specialist contributors to create integrated solutions that stack up operationally, technically, and commercially. These service towers may include Service Desk, ServiceNow, Application Support, Cloud Support across Azure, AWS and OCI, Service Management and Governance, ITIL Service Design, Security Operations, End User Compute, and other related managed services. The successful candidate will be expected to bring credibility across this broad landscape while applying deeper expertise in one or more of these areas.This is a senior, client-facing role requiring significant industry experience, strong communication skills, and the ability to lead virtual teams through the full solution lifecycle. The Pre Sales Architect will provide leadership across commercial, pre-sales, finance, and delivery functions to develop winning propositions that balance customer outcomes, delivery practicality, risk, and profitability. The role demands credibility with senior customer stakeholders and the ability to translate complex service and technical concepts into clear, compelling propositions.The Pre Sales Architect will have experience of complex bidding environments and formal procurement processes and will contribute across the full sales lifecycle, from early qualification and customer discovery through solution development, governance, pricing, contract negotiation, transition, and into steady state service delivery. This role will also support the continuous enhancement of the managed services portfolio by identifying opportunities to improve service innovation, competitiveness, and customer value.The Pre Sales Architect should also be able to provide input and advice as to how we enhance and improve the Managed Service offering that Version 1 provides, focussing on technical and service innovations. The aim being to develop our offering, so that it provides real business value to our customers and therefore becomes a more compelling proposition to them.Key ResponsibilitiesThe Pre Sales Architect will lead the development of integrated managed service solutions and will be accountable for ensuring that proposed services are aligned to customer requirements, operationally deliverable, and commercially sound.Key responsibilities will include:Act as Solution Owner for complex multi tower managed service opportunities, providing overall leadership, direction, and integration across service tower workstreams.Work with sales and account teams to qualify opportunities, shape solution strategy, and position managed service propositions effectively with customers.Lead solution development activities across technical, service, commercial, and delivery stakeholders to produce coherent, competitive, and deliverable solutions.Provide design authority and governance across tower leads and specialist contributors, ensuring consistency of approach, alignment to standards, and solution quality.Support the development of commercial models, resource profiles, assumptions, and pricing inputs to ensure solutions are both competitive and financially robust.Contribute to the production of customer-facing proposal content, presentations, workshops, and responses to RFI, RFP, and ITT processes.Build strong relationships with senior customer stakeholders and internal teams, acting as a trusted advisor throughout the sales and mobilisation lifecycle.Identify opportunities to strengthen and evolve the managed services portfolio through innovation, service improvement, and market-led insight.Qualifications Skills and ExperienceThe successful candidate will bring broad managed services experience, including at least five years in a pre-sales, solution architecture, or service design role, together with a proven track record of shaping and winning complex multi tower opportunities. They will be comfortable operating across both strategic and detailed solution discussions and will be able to combine technical understanding, service design thinking, and commercial awareness. The role requires an individual who can work confidently with customers, sales teams, delivery stakeholders, and finance colleagues while maintaining ownership of the overall solution.Demonstrable experience in a pre-sales, solution architecture, or service design role within a managed services environment.Broad understanding of service towers typically delivered within managed service contracts, with deep expertise in one or more tower areas.Experience of acting as Solution Owner on complex opportunities, taking cross tower accountability for solution coherence, delivery viability, and commercial alignment.Adept at using AI and large language models to support the end to end Pre Sales lifecycleStrong commercial awareness, including experience of solution costing, pricing inputs, commercial risk assessment, and pricing to win considerations.Experience of supporting formal bid and procurement responses, including RFI, RFP, and ITT submissions.Strong stakeholder management, communication, and presentation skills, with the ability to engage confidently with both technical and executive audiences.Ability to lead virtual and cross functional teams, coordinate specialist inputs, and drive solutions through to a successful conclusion.Additional Information Why Version 1??At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profitsStrong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programmeFlexible/remote working, Version 1 is tremendously understanding of life events and people's individual circumstances and offer flexibility to help achieve a healthy work life balanceFinancial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount schemeEmployee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policiesEducational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red HatReward schemes including Version 1's Annual Excellence Awards & ‘Call-Out' platform.Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.And many more exciting benefits… drop us a note to find out more.Version 1 is an equal opportunities employer.We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring.We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [recruiter email address] at Version 1. We will consider all requests carefully, respectfully and confidentially.Version 1 is an equal opportunities employer.We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity.We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially.Video links:TPBN1_UKTJ

We are seeking a dedicated and experienced Parts Advisor to join our client's reputable dealership in Heathrow. This is a structured and rewarding opportunity to develop your career within a well-established automotive environment. The role of a Parts Advisor is vital in ensuring smooth operations and excellent customer service within the dealership. Benefits: Up to £31,000 basic salary, dependent on experience Rotating shifts: early and late shifts, including Saturdays (1 in 3) 23 days holiday plus bank holidays and a birthday off Bonus schemes and career development programmes Competitive pension scheme and employee discount packages Supportive team environment with ongoing training opportunitiesDuties: Respond promptly and courteously to customer and internal parts requirements Assist technicians with parts procurement and stock management Handle all aspects of parts sales, both in branch and externally Manage stock levels, handle stock damage and losses, and ensure inventory accuracy Answer telephone and electronic enquiries professionally Promote customer satisfaction by providing high standards of service Maintain a clean and organised work environment in compliance with Health and Safety standards Support promotional sales activities and assist in achieving branch targetsRequirements: Proven experience as a Parts Advisor within a main dealership environment Familiarity with Kerridge/Keyloop systems preferred but not essential Excellent organisational and administration skills Strong communication skills and professional telephone manner Full UK driving licence Ability to work effectively within a team and independently Customer-focused attitude with a proactive approach to problem-solvingThis is a fantastic opportunity for a motivated Parts Advisor to join a respected dealership, where your expertise will be highly valued. If you are committed to delivering outstanding customer service and want to progress within the motor trade, this Parts Advisor vacancy offers the perfect platform. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering East Bedfont and Greater London, today to discover more about this fantastic Parts Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career

Workshop Controller Beckenham We are recruiting for an experienced Workshop Controller, Senior Service Advisor, Workshop Coordinator or Aftersales Controller to join a busy independent garage in Beckenham. Applicants must have strong automotive aftersales experience, be confident allocating work to Technicians, managing parts and quotations, handling customers and supporting the day-to-day workshop operation. A Full UK Driving Licence and the right to work in the UK are required. Job Details: Location: Beckenham Salary: £35,000 £40,000 basic Bonus: Annual performance-related bonus Hours: Monday Friday, 8:00am 6:00pm, usually finishing around 5:30pm depending on workload. 1 in 2 Saturdays, 8:00am 12:30pm Reference: 31244 Workshop Controller Company Benefits Annual performance-related bonus Senior position with scope for additional responsibility Family-run independent garage environment Hands-on involvement across the workshop and aftersales operation Usually finish around 5:30pm where workload allows Workshop Controller Role Allocate work effectively across the Technician team Support the day-to-day coordination of workshop activity Order parts required for servicing and repair work Prepare quotations and communicate costs to customers Handle incoming customer calls and service enquiries Provide additional support on service reception when required Take on further workshop and aftersales responsibilities as the role develops Workshop Controller Requirements Previous Workshop Controller, Senior Service Advisor or strong automotive aftersales experience Experience coordinating Technician workloads within a garage or workshop Confident dealing with a high volume of customer enquiries Strong knowledge of quotations and parts ordering Excellent organisation and ability to prioritise workshop requirements Strong customer service and communication skills Comfortable working within a busy independent garage environment Full UK Driving Licence essential Right to work in the UK How to ApplyIf you're interested in this Workshop Controller vacancy in Beckenham, please apply with your CV and one of our consultants will contact you upon receipt. This is an urgent requirement offering a hands-on position within a family-run independent garage, with the opportunity to take on further responsibility as the role develops. All applications will be treated in the strictest confidence. Consultant: Robert Samuels Octane Recruitment RSOJ Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this Workshop Controller role isn't quite right, we also recruit for similar positions including Workshop Controller, Workshop Coordinator, Senior Service Advisor, Service Advisor, Aftersales Advisor, Aftersales Controller and Service Receptionist roles across the UK. TPBN1_UKTJ

Salary: £36000 + £7000 bonus A Danish speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Client Service Associate will be in the front line of maintaining and developing the Danish clienteles by advising the company’s products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills. Your responsibilities will include: Collecting all relevant information from clients to set up new accounts Build relationships with clients within the banking sector and assist with administrative duties Collaborate with the Denmark's Sales team and the investment advisor to manage the daily workload Ensuring all clients’ reports are accurate and are being dealt with effectively and in a timely manner About you: The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm. A generous benefits package is offered! They do offer visa sponsorship and a relocation package. Profile: Required to be fluent in Danish and English, both written and spoken Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable Degree within finance, banking or economics is desirable Demonstrable problem-solving skills and a strong customer focus Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism To apply, please send your CV in English and in Word format to Marie-Anne. languagematters is acting as an employment agency in relation to this vacancy

Customer Data Strategy ConsultantConsultant (CL9)London or ManchesterSong AI and DataWe AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.Visit us at: The RoleCustomer data has never been more valuable — or more complex to activate. Brands are sitting on rich signals across every channel, but most are still struggling to connect them, trust them, and turn them into real customer experiences that drive growth.Demand for this expertise has never been higher. Organisations across every sector are racing to make their customer and business data AI-ready. Clients need consultants who understand this landscape end-to-end: the platforms, the data foundations, and the AI ambition sitting on top of it.As a Customer Data Strategy Consultant, you will help clients cut through that complexity. You will shape strategies that span the full customer data lifecycle — from how data is collected and unified, to how it powers personalisation, decisioning, and measurable business outcomes. You will work at the intersection of business strategy, data architecture, and emerging AI capability, translating what is technically possible into what is commercially valuable.This is not a role for people who produce strategies and move on. It is for people who stay invested in the outcome — who care whether the roadmap actually gets built, whether the CDP actually activates, whether the client is genuinely better off. You bring the thinking and you drive the doing.What You Will DoShape Customer Data StrategyDefine how clients collect, unify, and activate customer data across online and offline channelsDevelop data strategies that connect directly to business outcomes — revenue growth, retention, acquisition efficiency, and lifetime valueAdvise on data governance, consent, and privacy frameworks in an era of increasing regulation (GDPR, post-cookie, AI Act)Turn ambiguous client challenges into clear, actionable roadmaps with defined milestones and measurable valueHelp clients build the case for investment — developing business cases that resonate at board levelDesign & Modernise Customer Data ArchitectureLead the design and implementation of Customer Data Platforms (CDPs), MDM systems, and CRM ecosystemsGuide clients through legacy modernisation — moving from fragmented, batch-driven systems to cloud-native, event-driven architecturesEvaluate and recommend the right technology stack across Martech, Adtech, and data platform ecosystems — with a point of view, not just a list of optionsArchitect data foundations that are AI-ready: unified, trusted, real-time, and governedBridge AI Ambition & Data RealityAdvise clients on how AI can transform customer engagement — personalisation at scale, GenAI-powered content, conversational interfaces, intelligent decisioning, and next-best-actionAssess a client's data readiness for AI and define a practical path to close the gap — covering data quality, governance, identity, and architecture prerequisitesTranslate AI ambition into grounded strategy: you do not need to build the models, but you need to understand what makes them work and what gets in the wayHelp clients define measurement frameworks that prove the value of AI and data investments to the businessDrive Product & DeliveryDefine and manage customer data products — use case prioritisation, roadmap development, KPIs, and iterative deliveryLead workstreams end-to-end, from discovery and design through to implementation and handover — you own the outcome, not just the slideWork across business and technical teams as a translator: turning business requirements into data requirements, and data capabilities into business valueOperate in agile delivery environments, managing stakeholders at all levels from data engineers to C-suiteEngage Clients & Build TrustAct as a trusted advisor to senior client stakeholders — guiding decisions, challenging assumptions, and building long-term relationshipsFacilitate workshops, present recommendations, and communicate complex data concepts to non-technical audiences with clarity and confidenceContribute to business development — shaping proposals, supporting pitches, and spotting opportunities to grow client relationshipsWho You AreYou are a strategist who gets things done. You are just as comfortable in a client workshop defining the vision as you are rolling up your sleeves to turn that vision into a concrete plan with owners, milestones, and accountability.When a client brings you a problem, your instinct is not to reach for a framework — it is to understand the real constraint, form a point of view, and start moving. You do not wait for perfect information. You work with what you have, make smart assumptions, and course-correct as you learn. You are solution-oriented by nature: the problem is just the starting point.You take ownership. If a workstream is drifting, you course-correct it. If stakeholders are misaligned, you get them in a room. If the brief is unclear, you sharpen it. You care about outcomes, not just outputs — and the people around you can feel the difference.What's in it for YouOur Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include:25 days of leave per year plus 3 extra volunteering days for charitable work of your choiceFamily-friendly and flexible work policiesAttractive pension plan with financial wellbeing support and resourcesPrivate healthcare insurance plan and Mental Wellbeing supportEmployee Assistance Programme, Career Development and CounsellingA range of generous Parental Leave offeringsRequired — Experience & KnowledgeExperience in customer data strategy, data architecture, product management, or a related consulting disciplineDeep understanding of the modern customer data ecosystem: CDPs (Salesforce Data Cloud, Adobe Experience Platform, Treasure Data, mParticle), MDM, CRM, and data warehousingFamiliar with analytical approaches used in customer strategy: segmentation, propensity modelling, next-best-action, attribution, and customer journey analytics — ability to interpret and apply, not necessarily buildKnowledge of cloud data platforms (Azure, GCP, AWS) and modern data architecture patterns (medallion architecture, data mesh, real-time streaming)Proven ability to build business cases, develop roadmaps, and communicate value to senior stakeholdersPractical understanding of how AI is applied to customer data strategy — from a commercial and strategic lens, not a data science oneAwareness of AI applications in customer engagement: personalisation, content generation, conversational AI, and intelligent decisioningPreferredExperience leading or contributing to CDP implementations or data platform migrations end-to-endSolid understanding of data governance, data quality, and privacy regulation (GDPR, ePrivacy, cookieless future)Certifications in cloud architecture, data governance, or relevant Martech platformsBachelor's or Master's degree in Business, Marketing, Data, or a related fieldAbout AccentureAccenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at Equal Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences.?All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.?Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.TPBN1_UKTJ

Job Description:The Technical Account Manager (TAM) plays a pivotal role in leading the delivery and continual improvement of technology services for a major public sector client operating within a highly secure, mission-critical environment. Acting as a trusted advisor to both customer and internal stakeholders, the TAM is responsible for ensuring service excellence, driving operational performance, and aligning technology services with evolving business and operational priorities.This role requires a confident and proactive leader who can navigate complex service environments, manage technical and operational challenges, and build strong relationships across diverse stakeholder groups. The TAM coordinates cross-functional delivery teams, oversees service governance, monitors performance against contractual commitments, and identifies opportunities for innovation, automation, and service improvement.Working within a security-conscious and operationally critical setting, the TAM champions a customer-centric approach, ensuring technology services deliver measurable value, support frontline operations, and contribute to broader organisational objectives. The successful candidate will combine strong service leadership, stakeholder management, and problem-solving skills with the ability to influence and drive outcomes across multiple teams and partners.Essential Job Functions:• Manage the day-to-day delivery of assigned client accounts.• Collaborate with Account Delivery Associates to ensure smooth account operations.• Develop and maintain client relationships to understand their needs.• Assist in budget management and cost control for the accounts.• Work with senior leadership to define and track key performance metrics.• Stay informed about industry trends and their impact on account strategies.• Address and resolve account-related issues and escalate when necessary.• Provide regular updates on account performance.Basic Qualifications:• Bachelor's degree in a relevant field or equivalent combination of education and experience• Proven relevant work experience in industry, with experience in a similar role• Proven experience in account delivery and leadership roles• Proficiencies in strategic planning, client relationship management, and team leadership• Continuous learner that stays abreast with industry knowledge and technologyOther Qualifications:• An advanced degree in a relevant field is a plus• Relevant certifications such as PMP (Project Management Professional) is a plusAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .TPBN1_UKTJ

Part-Time Hindi-Speaking Customer Service Advisor 20 Hours per Week | Office Based | London Bridge Temporary | £12.71 per hour An established Indian alcoholic drinks company is seeking a Hindi-speaking Customer Service Advisor to support its busy Sales team at its offices near London Bridge. This is an ongoing temporary position offering 20 hours per week. Working Hours: Monday to Thursday 3:00pm – 8:00pm 20 hours per week The Role As a Hindi-Speaking Customer Service Advisor, you will play a key role in supporting the Sales team by helping to drive customer engagement and maintain excellent client relationships. You will also conduct research projects to provide valuable market and customer insights that support sales activity and business growth. Key Responsibilities Promoting products and supporting sales initiatives Booking appointments for the Sales team Managing and maintaining customer data and records Processing invoices and related administration Building and maintaining strong relationships with clients Conducting research projects to support the Sales team, including market, competitor and customer research Identifying potential business opportunities and maintaining prospect databases Providing excellent customer service and handling enquiries professionallyAbout You Previous customer service, sales support, administration or research experience Excellent communication and relationship-building skills Strong attention to detail and accuracy Good data management, research and organisational skills Proficiency in Microsoft Office applications, particularly Excel The ability to gather, analyse and present information clearly Fluency in both Hindi and English (spoken and written) is essential This is an excellent opportunity for a motivated and personable individual looking for a part-time role within a growing and dynamic business

Brand Sales Consultant – Premium Sustainable Fashion Location: London – Oxford Street Salary: £15,000 – £29,000 per annum, depending on experience and hours Job Type: Permanent | Full-time or Part-time Working Hours: Monday to Sunday, including weekends Industry: Premium Fashion / Sustainable Fashion / Retail Are you passionate about sustainable fashion, premium retail and delivering exceptional customer service? We are recruiting for a Brand Sales Consultant to join a premium sustainable fashion business, working primarily within a leading department store on Oxford Street, with occasional support required at a second London department store and the brand's own London retail locations. This is an exciting opportunity for an experienced Retail Sales Consultant, Fashion Sales Advisor, Brand Ambassador or Department Store Consultant who enjoys building genuine relationships with customers and providing knowledgeable, personalised styling advice. The successful candidate will be a confident and engaging brand ambassador with a professional approach, strong attention to detail and a genuine passion for fashion. The Role As a Brand Sales Consultant, you will play an important role in driving sales, delivering an outstanding customer experience and maintaining the highest visual merchandising and brand standards. You will: Provide exceptional customer service and personalised fashion and styling advice. Act as a knowledgeable and enthusiastic brand ambassador. Build strong relationships with customers and department store teams. Understand customer needs and confidently recommend appropriate products. Maintain excellent visual merchandising standards in line with brand guidelines. Ensure new stock is processed, steamed and merchandised promptly. Replenish stock and maintain a clean, organised and visually appealing shop floor. Keep the stockroom organised and maintained to a high standard. Support deliveries, stock recalls, stock takes and sale markdowns. Assist with customer sales, returns and deliveries in accordance with store procedures. Work towards weekly sales targets and help maximise commercial performance. Communicate regularly with Head Office regarding sales performance, customer feedback, product performance and customer profiles. Develop a strong understanding of the current collection, including fabrics, fits, styles and product details. Provide professional customer service by phone, email and face-to-face. Handle customer queries and sensitive situations calmly, professionally and tactfully. Use retail technology, till systems, website and logistics functions confidently. Maintain excellent telephone etiquette and professional communication. Follow all company and store health and safety procedures.About YouWe are looking for someone who is energetic, stylish, professional and genuinely passionate about fashion and people. Ideally, you will have: Previous experience in premium fashion retail, department stores or a similar customer-focused environment. Experience working as a Brand Ambassador, Brand Consultant, Sales Consultant, Fashion Advisor or Retail Sales Advisor. A genuine interest in sustainable and responsible fashion. A warm, friendly and approachable personality. Excellent customer service and communication skills. Confidence providing styling and product recommendations. Strong commercial awareness and an understanding of retail sales targets. Excellent organisation and attention to detail. A proactive, energetic and positive "can-do" attitude. The ability to work independently while also being a strong team player. Patience, empathy and a calm, professional manner when dealing with customers. Confidence using basic retail technology and IT systems. A smart and professional appearance. Flexibility to work across Monday to Sunday, including weekends. The ability to represent a premium fashion brand with confidence and enthusiasm.Most importantly, you will be someone who loves engaging with customers, enjoys fashion and takes pride in delivering an exceptional retail experience. Working Pattern & LocationThe role is based primarily within a leading department store on Oxford Street, London, with occasional shifts at other London locations when required. Store hours: Monday to Saturday: 10:00am – 6:00pm Sunday: 12:00pm – 5:00pmThis position is available on a full-time or part-time permanent basis. Salary & BenefitsSalary: £15,000 – £29,000 per annum, depending on experience and hours worked. Benefits include: 23 days annual leave plus 8 bank holidays for full-time employees. Additional day off to celebrate your birthday. Discretionary annual bonus scheme. Staff uniform. Generous staff discount of up to 60%. Access to sample sale opportunities. Friends and family discount. Company pension scheme. Regular team events. Real Living Wage employer.Apply NowIf you're an experienced fashion retail professional, sales consultant or brand ambassador looking for your next opportunity within premium and sustainable fashion, we'd love to hear from you. Apply today with your CV and take the next step in your retail career. Keywords: Brand Sales Consultant, Fashion Sales Consultant, Retail Sales Consultant, Fashion Advisor, Fashion Sales Advisor, Brand Ambassador, Retail Advisor, Premium Retail, Luxury Retail, Sustainable Fashion, Fashion Retail Jobs, Retail Jobs London, Oxford Street Retail Jobs, Department Store Jobs, London Fashion Jobs, Customer Service, Styling Advisor, Sales Advisor, Fashion Consultant

Company Description For over 30 years, Version 1 has been a leading Oracle partner specialising in Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland's largest organisations in driving business value through Oracle technology.Top-tier Oracle partner across Database, Platform, ERP, and Managed Services37 UKOUG awards over the last 3 years13 awards - UK Oracle User Group (UKOUG) Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)Certified Great Place to WorkRecognised as a leader in AI & digital transformation consulting with global delivery footprintWith 3,800+ people and revenues exceeding €347m/£302m , Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe.Job Description Senior Oracle Service Delivery ManagerWould you like the opportunity to further develop your expertise across Oracle Cloud EBS, ERP, HCM, EPM and Oracle SaaS Managed Services ?How would you like to join an award-winning Oracle Partner with over 700 dedicated Oracle consultants across the UK, Ireland, US, Australia, India, and Slovenia, delivering transformational Finance, HR, and Supply Chain solutions to some of the world's leading organisations?At Version 1, we are seeking an experienced Oracle SaaS Service Delivery Manager to join our growing Enterprise Applications Practice.As a trusted advisor to our customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work with cutting-edge Oracle Cloud technologies, engage with senior stakeholders, and support customers across multiple industries on their digital transformation journeys.Key ResponsibilitiesAs an Oracle Service Delivery Manager, you will:Report directly to the Head of Service Delivery .Own the end-to-end delivery of Oracle Cloud Managed Services across EBS, ERP, HCM, EPM and related SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation .Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities, and improvement initiatives.Manage customer escalations, major incidents, service risks, and business-critical issues through to successful resolution.Drive Continual Service Improvement (CSI) initiatives, identifying opportunities to enhance service quality, efficiency, and customer value.Provide governance and oversight for Oracle SaaS support teams, technical leads, functional consultants, and service delivery resources.Ensure effective capacity planning, resource management, and forecasting of service costs, revenues, and operational demand.Collaborate with Oracle practice leadership to define and execute service delivery strategies aligned to customer and business goals.Monitor and report on key service metrics, customer satisfaction scores, utilisation, profitability , and operational performance.Identify opportunities for service expansion, optimisation projects, cloud enhancements, and additional consulting engagements within existing accounts.Ensure compliance with ITIL best practices, ISO 20000 standards , and Version 1 service governance frameworks.Support service transition activities for new Oracle Cloud implementations moving into managed services.Promote knowledge sharing, operational excellence, and business continuity across service delivery teams.Balance and optimise the three pillars of service success: Customer SatisfactionEmployee EngagementCommercial Performance & ProfitabilityWhat Success Looks LikeConsistently high customer satisfaction and retention rates .Successful delivery of Oracle Cloud Managed Services within agreed SLAs and KPIs.Proactive identification and execution of service improvement opportunities.Strong commercial performance through effective customer growth and service expansion.High performing, engaged, and collaborative delivery teams.Trusted advisor relationships with customer stakeholders and business leaders.This role is ideal for a Service Delivery Manager with experience managing Oracle Cloud EBS, ERP, HCM, EPM or SaaS Managed Services environments , who is passionate about delivering exceptional customer outcomes while driving continuous improvement and business growth.Qualifications Proven experience delivering customer-first outcomes within ERP transformation and managed services environments.Strong leadership skills with the ability to inspire, motivate, and develop high-performing teams.Commercially astute with experience identifying and driving revenue growth opportunities.Experience supporting bids, proposals, and service delivery engagements.Strong analytical and problem-solving capabilities.Confident challenging assumptions and asking the right questions to drive better outcomes.Curious mindset with a commitment to continuous learning and improvement.Experience working within structured, process-driven delivery environments.Resource management experience including performance management, workload allocation, team development, and knowledge management.Expertise in financial forecasting, including team costs, gross profit, recurring revenue, and project revenue forecasting.Strong understanding of software configuration and release management practices.Excellent verbal, written, and stakeholder communication skills.Self-starter with a proactive approach to problem-solving, collaboration, and escalation management when required.Additional Information Why Join Version 1's Oracle Practice?Join a global Oracle practice of 700+ specialists , supported by 500+ certified professionals across the Oracle ecosystem.Work on large-scale, multi-pillar Oracle Cloud transformation programmes for some of the UK's most recognised organisations.Collaborate with a high-performing, market-leading Oracle team renowned for delivering complex enterprise transformation projects.Be part of an organisation that provides end-to-end Oracle services , including consulting and advisory, implementation, integration, cloud infrastructure, and managed services.Leverage our deep Oracle Cloud Infrastructure (OCI) expertise to deliver scalable, secure, and high-performing cloud solutions for enterprise clients.Accelerate your career through our Strength in Balance and leadership development programmes, supported by quarterly Pathways career reviews.Benefit from a substantial training and certification budget , helping you stay at the forefront of Oracle technologies and industry best practices.Enjoy meaningful recognition through our Annual Excellence Awards , Call-Out recognition platform, and quarterly profit-share scheme.Influence testing strategy, delivery quality, and business outcomes across some of the UK's most significant ERP transformation programmes.Work with prestigious clients, including organisations such as the Bank of England and Birmingham City Council .Take advantage of our flexible hybrid working model , combining remote delivery with occasional client or hub-based collaboration.Access enhanced wellbeing and family support through our maternity, paternity, and Moments that Matter policies.Be part of a purpose-driven culture with opportunities to contribute to ESG, CSR, DEI, volunteering, and community initiatives that create a positive social impact.At Version 1, you'll combine industry-leading Oracle expertise, meaningful career progression, and the opportunity to deliver transformational outcomes for some of the world's most recognised organisations.Benefits include:Quarterly performance-related profit shareHybrid / Remote working flexibilityPension, private healthcare, life assurance coverCertified Great Place to Work for 10+ years runningThis is hybrid based with occasional travel to your nearest base office.Krish Bharadwaj, Global Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM, EBS)#LI-KB1#LI-HybridWe are an equal opportunities employer . Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 CareersPlease note: We have an Internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!TPBN1_UKTJ