Customer support advisor jobs in United Kingdom

Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience; from 1st April the starting salary will increase to £26900) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you’re passionate about delivering brilliant service and supporting people when they need it most – we’d love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract. Flexible shift pattern between 08:00 - 18:30, Monday – Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You’ll be the first point of contact for customers making a health insurance claim. Whether it’s booking an appointment, sorting out a bill, or arranging overnight care – you’ll guide them through every step. You’ll help customers access the private treatment they need, from outpatient tests to aftercare. You’ll also handle occasional complaints, with full support from your team. It’s a role that really matters – and one where you can make a big impact. Skills and experience we’re looking for * Great communication skills and experience in a customer-facing role. * Empathy and the ability to support people through difficult times. * A natural problem-solver who asks the right questions to get things done. * Detail-focused and confident making decisions based on facts. * Insurance or financial services experience is a bonus – but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary between £25,400 and £28,500 (depending on location, skills, experience, and qualifications; from 1st April the starting salary will increase to £26900) * Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .

Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience; from 1st April the starting salary will increase to £26900) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you’re passionate about delivering brilliant service and supporting people when they need it most – we’d love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract. Flexible shift pattern between 08:00 - 18:30, Monday – Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You’ll be the first point of contact for customers making a health insurance claim. Whether it’s booking an appointment, sorting out a bill, or arranging overnight care – you’ll guide them through every step. You’ll help customers access the private treatment they need, from outpatient tests to aftercare. You’ll also handle occasional complaints, with full support from your team. It’s a role that really matters – and one where you can make a big impact. Skills and experience we’re looking for * Great communication skills and experience in a customer-facing role. * Empathy and the ability to support people through difficult times. * A natural problem-solver who asks the right questions to get things done. * Detail-focused and confident making decisions based on facts. * Insurance or financial services experience is a bonus – but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary between £25,400 and £28,500 (depending on location, skills, experience, and qualifications; from 1st April the starting salary will increase to £26900) * Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .

Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience; from 1st April the starting salary will increase to £26900) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you’re passionate about delivering brilliant service and supporting people when they need it most – we’d love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract. Flexible shift pattern between 08:00 - 18:30, Monday – Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You’ll be the first point of contact for customers making a health insurance claim. Whether it’s booking an appointment, sorting out a bill, or arranging overnight care – you’ll guide them through every step. You’ll help customers access the private treatment they need, from outpatient tests to aftercare. You’ll also handle occasional complaints, with full support from your team. It’s a role that really matters – and one where you can make a big impact. Skills and experience we’re looking for * Great communication skills and experience in a customer-facing role. * Empathy and the ability to support people through difficult times. * A natural problem-solver who asks the right questions to get things done. * Detail-focused and confident making decisions based on facts. * Insurance or financial services experience is a bonus – but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary between £25,400 and £28,500 (depending on location, skills, experience, and qualifications; from 1st April the starting salary will increase to £26900) * Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .

Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience; from 1st April the starting salary will increase to £26900) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you’re passionate about delivering brilliant service and supporting people when they need it most – we’d love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract. Flexible shift pattern between 08:00 - 18:30, Monday – Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You’ll be the first point of contact for customers making a health insurance claim. Whether it’s booking an appointment, sorting out a bill, or arranging overnight care – you’ll guide them through every step. You’ll help customers access the private treatment they need, from outpatient tests to aftercare. You’ll also handle occasional complaints, with full support from your team. It’s a role that really matters – and one where you can make a big impact. Skills and experience we’re looking for * Great communication skills and experience in a customer-facing role. * Empathy and the ability to support people through difficult times. * A natural problem-solver who asks the right questions to get things done. * Detail-focused and confident making decisions based on facts. * Insurance or financial services experience is a bonus – but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary between £25,400 and £28,500 (depending on location, skills, experience, and qualifications; from 1st April the starting salary will increase to £26900) * Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .

Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience; from 1st April the starting salary will increase to £26900) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you’re passionate about delivering brilliant service and supporting people when they need it most – we’d love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract. Flexible shift pattern between 08:00 - 18:30, Monday – Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You’ll be the first point of contact for customers making a health insurance claim. Whether it’s booking an appointment, sorting out a bill, or arranging overnight care – you’ll guide them through every step. You’ll help customers access the private treatment they need, from outpatient tests to aftercare. You’ll also handle occasional complaints, with full support from your team. It’s a role that really matters – and one where you can make a big impact. Skills and experience we’re looking for * Great communication skills and experience in a customer-facing role. * Empathy and the ability to support people through difficult times. * A natural problem-solver who asks the right questions to get things done. * Detail-focused and confident making decisions based on facts. * Insurance or financial services experience is a bonus – but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary between £25,400 and £28,500 (depending on location, skills, experience, and qualifications; from 1st April the starting salary will increase to £26900) * Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .

Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience; from 1st April the starting salary will increase to £26900) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you’re passionate about delivering brilliant service and supporting people when they need it most – we’d love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract. Flexible shift pattern between 08:00 - 18:30, Monday – Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You’ll be the first point of contact for customers making a health insurance claim. Whether it’s booking an appointment, sorting out a bill, or arranging overnight care – you’ll guide them through every step. You’ll help customers access the private treatment they need, from outpatient tests to aftercare. You’ll also handle occasional complaints, with full support from your team. It’s a role that really matters – and one where you can make a big impact. Skills and experience we’re looking for * Great communication skills and experience in a customer-facing role. * Empathy and the ability to support people through difficult times. * A natural problem-solver who asks the right questions to get things done. * Detail-focused and confident making decisions based on facts. * Insurance or financial services experience is a bonus – but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary between £25,400 and £28,500 (depending on location, skills, experience, and qualifications; from 1st April the starting salary will increase to £26900) * Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .

Role Summary Working as an integral part of the patient facing Appointments and Enquiries team in the Contact Centre, our Patient Advisors are responsible for supporting our patients in selecting and booking initial consultations with our leading Consultants, being a primary point of contact for patients seeking treatment at KEVII and arranging and providing information on the charges associated with the diagnostic services and treatments available. Key Responsibilities Enquiry Handling • Support patients enquiring about the services and treatments available at the hospital and help them choose the right consultant specialist, or service to meet their needs., • Where available book convenient appointments with the appropriate specialist or connect the patient to the relevant medical secretary, • Demonstrate empathy and understanding of sensitive medical information and always protect the patient confidentiality., • Build relationships with the Consultants and their practice teams to enable a seamless process to arrange appointments and to handover of patient information, • Answering telephone, email, online, and in-person enquiries promptly and professionally., • Providing accurate and clear information about hospital services, doctors, treatments, pricing, and insurance. Accurately document all interactions in the hospital’s CRM/enquiry system., • Assist with enquires made through our dedicated referral service for GP’s and Referrals Pricing and Admission Service • Organise and provide individual patient facing documentation setting out details of procedure(s) requested and associated costs in timely and efficient manner, • Develop strong relationships with consultants and their practice teams to ensure that patient pricing requests are dealt with efficiently and expediently, • Explain admission related queries, hospital policies, and billing details in a patient-friendly manner. Ensuring all communication is consistent with hospital guidelines and up to date., • Ensure the secure collection of patient admission fees prior to scheduled admission, following hospital protocols and liaising with finance or admissions as necessary. Market Intelligence Reporting • Undertake a regular programme of market intelligence sourcing - providing feedback to Pricing manager, Heads of department and other Commercial team colleagues as appropriate Ad Hoc Projects • Provide support to ad-hoc projects and requirements as may be required to meet the needs of the Commercial Team and wider business Skills, Competencies & Behaviours Required • The Patient Advisor will be expected to demonstrate the following skills, competencies and behaviours, Key Skills & Competencies, • Able to demonstrate skills in Sales & Customer service, • Effective listening skills, empathy and has a good level of Resilience, • Able to absorb and effectively explain technical information, • Is Analytical & Detail orientated, • Can Problem Solve & demonstrates Tenacity, • Organised & effective at Time Management, • Has great Oral and Written Communication, • Can work in Collaboration with others and shows great team spirit Closing Date & More Info Please visit our webpage for further information and application instructions, the closing date for this vacancy is 7 February 2026.

🚀 We’re hiring a Senior Technical Pre-Sales Consultant I’m working with a fast-growing UK-based Managed Services Provider that partners with organisations to design, secure, and run modern IT environments. They deliver end-to-end services across IT support, hybrid cloud, Microsoft 365 & Azure, cybersecurity, infrastructure, PowerApps, and AI, helping customers align technology with real business outcomes. They’re looking for an experienced Technical Pre-Sales Consultant to act as a senior technical authority across new and existing customer opportunities. This is a highly customer-facing role, working closely with sales and delivery teams to design secure, scalable, and commercially viable solutions, and providing technical design authority for strategic accounts. 🔧 The role will suit someone who enjoys: • Leading technical discovery sessions, workshops, and solution presentations, • Designing end-to-end MSP solutions across Microsoft 365, Azure, security, networking, backup and DR, • Acting as a trusted technical advisor to both technical and non-technical stakeholders, • Bridging the gap between sales and delivery to ensure smooth handover and successful outcomes, • Balancing technical excellence with commercial and operational realities 📍 Hybrid role (UK-based) 📈 Clear progression, strong technical culture, and ongoing professional development If you’re currently operating in a technical pre-sales, solutions architect, or senior engineering role within an MSP or IT services environment, and want to have real influence over solution design and customer success, this could be a great next step. Feel free to DM me or comment below if you’d like more details or a confidential conversation. #Hiring #PreSales #SolutionsArchitecture #MSP #Microsoft365 #Azure #CyberSecurity #TechJobs

A core pillar of the client’s technology strategy is to provide strong and scalable foundations. Leveraging cloud, they create and manage platforms servicing our internal stakeholders with a customer-first mindset. They enable and empower teams to become self-sufficient while providing guardrails to protect the organisation. The Program Manager will be responsible for managing a group of interconnected, cross-functional projects to achieve the long-term Infrastructure Transformation goals. This is a key strategic area for the organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a key leadership role that will work closely with Technology Directors as well as with cross-functional business partners, vendors, retail operations & technology. The ideal candidate will have a history of demonstrated results leading large, cross-functional teams to accomplish complex projects across matrixed organisations. They must thrive in fast-paced environments, be able to manage through ambiguity and complexity, invent and simplify processes, and simultaneously support multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success in this role. Key Responsibilities Program Management: • Oversee large, complex cross-functional initiatives through the project life cycle, • Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals, • Develop business and technical project plans and ensure that all initiatives within the portfolio are executed on scope, on schedule and on budget, and within the organisation’s best practices and standards, • Provide program updates and communicate effectively to the sponsors and stakeholders, • Monitor and manage program Opex and Capex budgets and constraints, • Serve as a trusted advisor to Cloud Infrastructure CoEs, Project Sponsors and Key Stakeholders regarding project issues, options and opportunities and product capabilities, • Drive program progression through exceptional user engagement, crisp communications designed with the user in mind, tight planning and delivery, and follow-through on commitments. Cloud Infrastructure Technology Capabilities Management/Thought Leadership: • Display a comprehensive understanding of the organisation’s overall suite of services, operating platform(s), business strategy and priorities by identifying gaps, driving change, and influencing project-related decisions to achieve project goals and delivery of desired results Risk Management & Analysis: • Mitigate risks, resolve issues, and manage resources to successfully meet program goals and deliverables, • Ensure initiatives are effectively managed by Project Leads; assist in the resolution of the critical issues that may derail a program, provide solutions, • Ensure all potential risks (Data Management, Systems Risk, Web/Internet Security, etc.) are identified and all impacted stakeholders engaged Leadership/People Management: • Coach Project Managers, Business Analysts, and project team participants to build and develop a strong cross-functional team, • Set clear expectations and hold people accountable, • Manage resources across projects, • Manage external vendors and hold accountable Required Skills & Experience: • 10+ years of related work experience, with direct work experience across a variety of Cloud Infrastructure disciplines to support a strong foundational knowledge of technology best practices, regulatory processes, • 8+ years of relevant program management experience; with at least 5+ years directly managing projects/products using Agile methodologies, • Experience working through various Cloud Infrastructure system architectures (preference for those with specifically AWS/Azure, Infrastructure as Code/CI/CD, Networking, operating systems) to influence solutions to solve customer problems, • Experience in managing programs in highly dynamic, global organisations; with a preference for those with experience in retail or similar industry with blended and distributed workforce (i.e. mix of salary, hourly, contingent workers), • Experience with translating business activities into operational processes, • Proven experience managing all aspects of the software delivery lifecycle, • Demonstrated experience in creating/managing portfolios, • Experience managing multi-million-dollar budgets, • Demonstrated understanding of project management principles, tools and techniques including business case development, ROI analysis, planning and issues management, • Takes ownership and follows through on tasks; drives decisions; results-oriented, • Flexible and able to handle multiple priorities, • Creative, innovative thinking, intellectual curiosity, • Problem-solving and sound judgment, • Strong organisational and time management skills; ability to multi-task, • Strong attention to detail, • Excellent verbal and written communication & presentation skills with all audiences, • Strong interpersonal skills with proven leadership, • Strategic thinker, • Technology Evangelist, • Acts with speed, simplicity and decisiveness Must Haves: • Proven work ethic with the utmost integrity, • Self-awareness, with a desire for constant self-improvement (goal-oriented), • Entrepreneurial spirit and an egoless nature, • Self-motivated, passionate, empathetic, approachable, • Actively live and breathe the organisation’s culture and lifestyle, • Outgoing, energetic, upbeat and fun!, • Strong interpersonal skills, • Demonstrated willingness to be flexible and adaptable to changing priorities, • Desire to excel and succeed If you are interested in this role, please apply today!

Role Purpose: The SIAM Security Service Manager will operate as part of the SIAM integrator function within a multi-supplier environment, ensuring that security governance, assurance, and compliance are embedded across all service providers. The role requires deep knowledge of information security standards and frameworks, combined with knowledge in SIAM practices to effectively integrate, align, and assure security across a federated supplier ecosystem. Key Responsibilities: • Act as the single point of governance and accountability for SIAM oversight of supplier security management activities, ensuring alignment with organizational security policies, • Coordinate and manage relationships with customer stakeholders as well as supplier representatives to ensure positive working relationships and buy in from suppliers for customer needs regarding security within the SIAM ecosystem, • Leverage strong negotiation skills for gaining supplier support to meet customer defined objectives and expectations, • Establish and manage SIAM security governance processes across multiple service providers, ensuring consistent compliance and reporting, • Feed security governance and oversight information for suppliers into the overall SIAM team and service, • Coordinate and oversee the delivery of supplier level security controls, risk management, and assurance activities across the SIAM supplier ecosystem, • Oversee and govern Integration of customer security requirements into end-to-end service design, transition, and operations, working collaboratively with other service towers (service desk, End User Computing, Infrastructure services etc.) within the SIAM ecosystem, • Monitor, assess, and report on security posture and risks across all suppliers, escalating where necessary to senior stakeholders, • Support security incident management and response processes, ensuring cross-supplier cooperation and adherence to defined procedures, • Act as a trusted advisor to the customer SIAM and security leadership, providing assurance that the SIAM model is operating securely and effectively Skills & Experience: • Demonstrable knowledge of SIAM principles, practices, and governance models, • Excellent stakeholder management and relationship-building skills, with the ability to negotiate pleasantly and diplomatically with service providers, fostering positive and collaborative working environments., • Stakeholder, relationship management, and interpersonal skills to ensure positive working with customer stakeholders and supplier representatives, • Proven ability to develop and maintain strong stakeholder relationships, both internally and externally, ensuring effective communication, trust, and cooperation across all levels of suppliers and government stakeholders., • Strong diplomatic negotiation skills to ensure buy in obtained from suppliers for customer objectives. Experience in managing challenging conversations and resolving conflicts constructively, supporting a culture of partnership and mutual respect within multi-supplier environments, • Understanding and knowledge of security management within complex, multi-supplier environments, • Good understanding of security frameworks, including SPF, ISO 27001, NCSC Cyber Essentials, and ITIL security practices, • Ability to manage SIAM security risk registers, governance boards, and assurance reporting, • Experience of working within central government or regulated public sector environments, • Strong incident management and problem-solving capabilities You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include; • Contributory pension, • Extra holiday purchase, • Life insurance policy, • Private medical insurance Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.

About the Company - Want to spend more quality time with clients and less time dodging traffic hopping from site to site? This is your health and safety role! A leading Health & Safety Consultancy which operates a quality-driven approach to customer care and values its Consultants are adding to their team. About the Role - In this role, you will provide Health & Safety Consultancy services to clients in the South East & Central London. You will understand client requirements and spend dedicated time helping them on their journey to safety compliance and gaining the skills and knowledge to manage their own Health & Safety. They operate across the construction sector, and the ability to adapt to each of their client’s requirements is vital as you take a personalised approach to the guidance and support you provide. You will manage your diary and timescales allowing you to work flexibly to meet both your work and life commitments. Responsibilities - • Previous experience in a Health and Safety role at Advisor, Consultant or similar, • NEBOSH Gen / Construction Certificate qualified, • Ability to adapt to different client needs, • Quality approach, providing a high-quality service Pay range and compensation package - Salary is up to £50,000 + car allowance depending on experience, with the ability to work flexibly and dedicate quality time to clients to support them on their safety journey.

Job Description As a Lead - Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the Nordics market. In this role, you will develop new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications. Your Role and Responsibilities: • Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities, • Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts, • Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points, • Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes, • Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals., • Provide regular reporting of pipeline and forecasting to the Sales Manager, • Travel to customer locations and customer-focused events regularly, • Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications • A diploma or Master’s degree is desirable, • Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous, • Experience managing the sales cycle from business champion to the C-level, • Showed consistent overachievement of sales goals in a large geographic territory selling a technical product, • The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management, • Experience managing and closing complex sales cycles; being an expert managing sales cycles with 60-90+ days, • Highly motivated, with a driven personality and a positive attitude toward sales and CRM products, • Willing to go the extra mile with a strong work ethic; self-directed and resourceful, • Project credibility with knowledge of the customer service domain, and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level, • Fluent in English and any Nordics language is a must Sounds interesting? Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Senior Insurance Benefits Broker Location: London, Waterloo Team: Commercial Working arrangement: Hybrid (4+ Days in Office) About Happl We’re building the next generation of employee benefits infrastructure. We help global teams design, manage, and scale benefits that actually work for their people by using AI, across flex allowances, benefits, insurance, recognition, and wellbeing, all in one intelligent platform. We partner with fast-growing and enterprise organisations to replace fragmented benefits stacks with a single, flexible system that works globally, adapts locally, and puts employees first. Your mission As a Senior Benefits Broker at Happl, your mission is to design, place, and advise on high-quality employee benefits and insurance solutions for modern, growing organisations. You’ll act as a trusted advisor to HR, Finance, and leadership teams, helping them navigate complex benefits decisions across health, risk, and wellbeing—while working closely with our product and commercial teams to deliver these benefits through Happl’s platform. This role is for someone who combines deep technical benefits expertise with strong client management skills, enjoys ownership, and wants to help redefine how benefits are delivered in a technology-led environment. The role This role sits within our Commercial team and works closely with Sales, Product, Customer Success, and external insurers and providers. You’ll help shape Happl’s benefits and insurance offering by focusing on: • Benefits and insurance brokerage and strategy across health and risk, • Client advisory and relationship management, • Scheme design, placement, and renewal management, • Insurer and provider negotiations, • Ensuring regulatory, technical, and market best practice, • Supporting the integration of brokered benefits into Happl’s platform You’ll play a key role in scaling Happl’s advisory capability as our customer base and complexity grow. What you’ll be doing • Acting as lead advisor on employee benefits and group risk schemes, • Designing and placing benefits including PMI, Dental, Cash Plans, Life Assurance, Income Protection, and Critical Illness, • Managing renewals, market reviews, and insurer negotiations end to end, • Producing clear, compliant benefit reports and recommendations for clients, • Supporting clients with benefit strategy, cost control, and market insights, • Working closely with Sales to support new business opportunities and pitches, • Partnering with Product and Customer teams to ensure benefits are delivered seamlessly through the Happl platform, • Maintaining strong insurer and provider relationships, • Staying up to date with market developments, regulation, and product innovation, • Using technology and AI-enabled tools to improve efficiency, insight, and client experience, • Contributing to the development of Happl’s long-term benefits and brokerage strategy What we’re looking for • IF7 (Health & Protection) – Required, • GR1 (Group Risk) – Required, • You must be UK based and able to commute to our London office 3+ days a week., • Proven experience brokering insurance policies across multiple countries and regulatory environments., • Proven experience in an employee benefits or group risk brokerage role, • Strong technical knowledge across health and protection benefits, • Experience advising mid-market and/or enterprise clients, • Confidence managing renewals, market reviews, and insurer negotiations, • Strong written and verbal communication skills, • Commercially minded with the ability to balance client outcomes and business goals, • Comfortable working in a fast-moving, high-growth environment, • Proactive, detail-oriented, and confident taking ownership, • Interest in technology-led delivery and modern benefits platforms If you don’t meet every requirement but feel this role fits your trajectory, we’d still love to hear from you. Why join Happl • Help shape the future of employee benefits, • Competitive base salary and commission, • Meaningful equity in an early stage growing business, • Flexible hybrid working from day one, • Access to your own Happl benefits platform, • Optional enrolment in Private Health Insurance, • Optional enrolment in Dental insurance, including family cover, • A flexible Wellbeing budget to spend on whatever wellbeing means to you, • Learning & Development (L&D) allowance, • Pension scheme from day one, • Rapid career progression in a scaling commercial team, • A genuine opportunity to influence how we sell, not just what we sell

Role Title: Smartsheet Senior Consultant / Consultant Location: London About Invoka Consulting Invoka Consulting partners with organisations globally to design, implement, and optimise sophisticated SaaS solutions that drive real operational and strategic outcomes. A core part of our practice is delivering enterprise-grade Smartsheet solutions for complex, multi-stakeholder environments. We are expanding our Consulting team and are seeking Consultants and Senior Consultants with deep Smartsheet technical expertise. Ideally individuals who have built, deployed, and supported complex Smartsheet solutions for large customers and are now looking for their next step. Overview of the Role This role is hands-on and delivery-focused. You will be responsible for designing and building complex, scalable Smartsheet solutions that go far beyond basic sheet configuration. You will work directly with senior client stakeholders to translate business problems into robust Smartsheet architectures, often involving: • Advanced automation, • Control Center programmes, • Data integrations, • Governance models, • Multi-team, multi-workspace deployments At Senior Consultant level, you will also act as a technical authority and mentor, supporting solution quality, delivery standards, and client confidence. Key Responsibilities Solution Design & Delivery • Lead the end-to-end design and build of complex Smartsheet solutions for mid-market and enterprise clients., • Architect scalable Smartsheet environments, including workspace strategy, governance, permissions, and lifecycle management., • Build advanced solutions using:, • Smartsheet Control Center, • Data Shuttle, • Dynamic View, • WorkApps, • Advanced automations and formulas, • Design solutions that support cross-functional and cross-geographical teams., • Ensure solutions are robust, maintainable, and aligned to best practice. Client Engagement • Run discovery sessions to understand business processes, pain points, and success criteria., • Translate ambiguous or high-level business requirements into clear technical designs., • Act as a trusted technical advisor to customer stakeholders., • Deliver solution walkthroughs, enablement sessions, and handovers. Pre-Sales & Advisory Support • Support pre-sales activities, including:, • Solution scoping, • Technical feasibility assessments, • Estimates and delivery approach, • Contribute to demos, workshops, and Proof of Concepts., • Advise on Smartsheet capabilities, limitations, and best-fit architecture. Quality, Standards & Mentorship (Senior Consultant) • Review and provide feedback on solution designs produced by other consultants., • Act as an escalation point for complex technical challenges., • Contribute to internal best practices, templates, and accelerators., • Mentor junior consultants through pairing, reviews, and informal coaching. Required Skills & Experience Smartsheet Expertise (Essential) • Extensive, hands-on Smartsheet experience — this is non-negotiable., • Proven ability to design and build complex Smartsheet solutions, not just individual sheets., • Deep understanding of:, • Smartsheet architecture and data models, • Automation limits and performance considerations, • Enterprise governance and security concepts, • Experience delivering Smartsheet solutions for large or complex customers. Consulting & Delivery Skills • Experience working directly with customers in a delivery or consulting capacity., • Strong requirements gathering and solution design skills., • Ability to explain technical concepts clearly to non-technical stakeholders., • Comfortable owning delivery outcomes and managing competing priorities. Senior Consultant Additional Expectations • Recognised as a technical expert in Smartsheet., • Comfortable leading solution design for large or high-risk engagements., • Experience coaching or mentoring others., • Proactive in identifying improvements to delivery methods and standards. Perks & Benefits • Profit-related pay/bonus., • Employer-paid Private Medical and Dental insurance., • Monthly employer pension contributions., • 25 days paid Holiday + 8 UK Bank Holidays + Birthday day off, • 1 additional paid Volunteer Day annually to support community initiatives., • Opportunities for professional growth, leadership training, and technical development., • A supportive, collaborative, and ambitious team environment.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Are you a strategic leader with deep experience in relationship management and a passion for tokenization, institutional finance, and blockchain technology? As a Partner Director on the RippleX Partner Success team, you'll play a key role in accelerating the growth and impact of the XRPL ecosystem. You will serve as a trusted advisor to a portfolio of high-profile partners—including financial institutions, fintechs, and crypto-native builders—guiding them through every stage of their journey: from idea to integration to go-live and scale. This is not a passive role. You will be hands-on in shaping tokenization strategies, architecting utility on-chain, and removing roadblocks in dynamic, high-stakes environments. Your day-to-day will span deep technical discussions and executive-level strategic planning—always with the goal of maximizing partner success and driving meaningful, on-ledger activity. If you're excited to unlock real-world utility through tokenized assets and thrive at the intersection of institutional finance and blockchain innovation, we’d love to hear from you. WHAT YOU’LL DO: • Own and lead a portfolio of highly strategic and complex Institutional DeFi partners building on XRPL, with a focus on scaled adoption of tokenized asset use cases., • Define and drive strategic account plans that maximize long-term value for both Ripple and its partners., • Lead execution across technical and GTM workstreams, anticipating risks and aligning cross-functional resources to ensure successful outcomes., • Provide thought leadership and guidance to partners around tokenization, utility, regulatory considerations, and financial market structures., • Build and maintain strong executive relationships with C-level stakeholders at partner organizations, and act as a senior voice across Ripple internal teams., • Represent partner needs and priorities internally, influencing RippleX’s roadmap, product strategy, and go-to-market motions., • Identify opportunities for broader ecosystem impact and partner cross-collaboration to accelerate XRPL utility., • 10–12+ years of experience leading strategic partnerships or enterprise engagements in fintech, financial services, or blockchain—ideally with a focus on innovation and emerging tech., • Institutional Finance Acumen: Deep understanding of financial instruments and market structure (equities, bonds, repos, collateralized lending, etc.). Strong grasp of collateral management, capital efficiency, and how DeFi can impact these processes. Familiarity with regulatory frameworks (Basel III, MiFID, EMIR, etc.) and how they relate to tokenisation and digital asset adoption, • Tokenization Expertise: Strong command of tokenization models, use cases, and best practices. Able to influence strategy and guide partner implementation across the asset lifecycle., • Blockchain Fluency: Deep understanding of blockchain fundamentals and how they can be applied to financial use cases such as tokenization, settlement, and collateral management. Ability to evaluate different protocol features (e.g., scalability, finality, cost, security) and articulate how they impact institutional DeFi applications. Experience advising on interoperability protocols and bridging technologies (e.g., Axelar) to support cross-chain integration and ecosystem connectivity., • Go-to-Market & Utility Creation: Proven track record of launching scalable GTM strategies that result in sustained on-chain activity and partner adoption. Ability to cross-pollinate within Ripple and across partners., • Partner Enablement & Growth: Extensive experience leading strategic partnerships and enterprise relationships, with a focus on enabling partners from ideation through to build, compliance readiness, and scaled deployment. Adept at managing complex stakeholder dynamics across technical, product, and executive functions. Proven ability to proactively remove obstacles and shape partner strategy to drive momentum, unlock long-term value, and deliver measurable impact on ecosystem growth., • Problem Solving with Agency: Bias for action and proactive problem solving, especially when navigating ambiguity or institutional inertia. Strong “ownership mindset” to help partners go from idea to deployment with confidence. Strategic thinker with a proactive mindset—skilled at managing through ambiguity, resolving friction, and anticipating downstream impact., • Executive Presence & Trust Building: Experienced engaging at the C-suite level at tier 1 banks and asset managers, with credibility, empathy, and strategic insight. Trusted advisor in high-stakes conversations. Skilled in managing sensitive conversations (regulatory risk, commercial conflicts, etc.). Do Your Best Work • The opportunity to build in a fast-paced start-up environment with experienced industry leaders, • A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning., • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team., • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in., • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team, • Competitive salary, bonuses, and equity, • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support, • Employee giving match, • R&R days so you can rest and recharge, • Generous wellness reimbursement and weekly onsite & virtual programming, • Generous vacation policy - work with your manager to take time off when you need it, • Industry-leading parental leave policies. Family planning benefits.

WE ARE With over 30 years of experience in digital software development and consulting, SoftServe is a global company in solving complex business problems, creating industry-disrupting technology, and accelerating growth and innovation while optimizing operational efficiency. From leading ISV to Fortune 1000 digital enterprises, SoftServe transforms the way thousands of clients do business by unlocking the value of advanced technologies, such as Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design. As an experienced Product Strategist, you will join our global product management team to lead client engagements and work closely with C-level business stakeholders across a diverse portfolio of enterprise and digital-native clients. Your primary responsibility will be to help clients achieve product-centric organizational transformations and define and implement winning product strategies, enabling them to successfully align their business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE • Showing at least 7 years of experience in product strategy, product transformation, or digital consulting, • An expert in product operational models and product strategy consulting, • Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc., • Curious about technology and its potential to strengthen businesses’ competitive position in the market, • A skilled presenter and storyteller, leveraging data insights and market understanding to advocate for recommendations, • An experienced strategist with strong analytical and problem-solving skills, • Capable of presenting findings, leading workshops, conducting interviews, and pitching the value of recommended business concepts to clients, • Adept at product consulting: advising on and driving product-centric organizational transformation, as well as defining and implementing product and service strategies, • A holder of strong business acumen: engaging with senior leadership and influencing decision-making processes through strategic insights and compelling business cases, • Embracing new challenges: capable of working efficiently and adapting quickly in challenging situations, • Comfortable with uncertainty: structuring work independently, preparing coherent plans, and orchestrating teams effectively when boundaries and stakeholders are unclear, • Well-versed in structuring and delivering compelling client-facing presentations, whether for pitches or project deliverables, • Good at problem-solving: evolving business landscapes and emerging technologies, with a strategic approach to problem-solving, • A professional with excellent verbal and written communication skills, with the capacity to effectively articulate complex ideas to diverse audiences, including technical teams and executive boards, • Willing to travel up to 50% of the time to client locations, both domestic and international, for joint engagements, discoveries, and collaborative workshops AND YOU WANT TO • Lead C-level strategic discussions, negotiate program scope, priorities, as well as facilitate large in-person or remote workshops, • Lead cross-disciplinary teams through the pre-sale, discovery, and definition phases to create winning product and service strategies, • Facilitate and ensure engagement across client’s organization to ensure alignment and timely decision-making, • Advocate for and facilitate the adoption of organizational change essential for delivering a continuously evolving, innovative set of digital offerings, • Run research, facilitate ideation sessions in line with market the best product and design practices, own digital product or service strategy definition and oversee the successful execution, • Lead clients through their product organization transformation journey by aligning company business ambitions with organizational design, processes, roles and tools to enable a more customer-centric, outcome-focus and data-driven culture of innovation and digital offering management, • Develop compelling business cases to support recommendations based on comprehensive market and data analysis, • Drive the design and adoption of outcome-based ways of working by helping clients define and measure key performance indicators (KPIs), objectives and key results (OKRs), and other critical metrics, • Build and maintain strong client relationships to foster trust and long-term partnership, and identify growth opportunities for clients and the business, • Act as a trusted change ambassador, advocating for new ways of working, and providing product leadership coaching and product management upskilling, • Contribute to the creation of new professional service offerings within Digital Advisory and Product management practices. Create templates and tools that allow repeatability and consistency as the team grows TOGETHER WE WILL • Win big and challenging deals, sign new logos, and work with world-leading companies, • Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies, • Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations, • Coordinate and run presentations of work on international events: conferences, meetups, and specialized events, • Use our access to expert communities, paid certifications, and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.

Company Description ApprovalMax is redefining how finance teams manage the Money Out cycle — from purchase orders and supplier bills to employee expense management. Trusted by 18,000+ businesses worldwide, our platform empowers companies to automate financial controls, ensure compliance, and scale efficiently. At the end of 2024, ApprovalMax secured a £10 million growth investment from Yttrium, a leading European technology investor. This funding marks the beginning of a new chapter in our journey — scaling our category leadership in Money Out automation, expanding enterprise capabilities, and accelerating product innovation. Job Description We are seeking an experienced Fractional CISO to provide hands-on security leadership as we evolve our security function to support continued growth and European expansion. This is a permanent fractional engagement reporting directly to the CTO. You will own our information security strategy, maintain our ISO 27001 certification, build our security roadmap, and prepare the organisation for SOC 2 readiness in 2026-2027. This role requires someone who can operate both strategically and tactically — developing policy one day and reviewing cloud configurations the next. Key Responsibilities Strategy & Governance • Develop and own the Information Security strategy aligned with ApprovalMax's business objectives and European expansion plans, • Maintain and continuously improve the Information Security Management System (ISMS), • Create, review, and maintain core security policies, standards, and procedures, • Establish and chair a cross-functional Security Working Group (Engineering, Architecture, IT, HR), • Build and present a multi-year security roadmap with clear milestones, resource requirements, and priorities, • Serve as the central authority on risk assessment, risk treatment, and risk acceptance decisions, • Maintain ISO 27001 certification and prepare for the 2027 recertification audit, • Lead SOC 2 Type II readiness programme (target: 2026-2027), including gap analysis and control mapping, • Ensure compliance with GDPR and data protection requirements across EU/UK/US/AU/NZ/CA/ZA jurisdictions, • Provide security oversight across Azure, AWS, and Google Workspace environments, • Conduct access reviews and advise on identity and access management best practices, • Evaluate and guide implementation of security tooling (SIEM, vulnerability management, endpoint protection), • Oversee VMware Workspace ONE MDM deployment and device security policies, • Develop and maintain incident response plans and procedures, • Lead incident response tabletop exercises and post-incident reviews, • Provide guidance on business continuity and disaster recovery planning, • Design and deliver company-wide security awareness training programmes, • Mentor and upskill internal staff on security best practices, • Foster a security-first culture across all departments, • Report regularly to the CTO on security posture, risks, and programme progress, • Prepare board-level security presentations as required (infrequent), • Support commercial teams by contributing to customer security discussions when escalated Qualifications • 8+ years of progressive experience in information security, with at least 3 years in a CISO, Head of Security, or senior security leadership role, • Demonstrated experience in B2B SaaS environments, ideally in fintech, finance software, or similarly regulated industries, • Proven track record of achieving and maintaining ISO 27001 certification, • Experience preparing organisations for SOC 2 Type II certification, • Hands-on experience securing cloud environments (Azure and/or AWS required; GCP a plus), • Experience with Google Workspace security configuration and administration, • Strong understanding of cloud security architecture, identity management, and zero-trust principles, • Familiarity with secure software development lifecycle (SDLC) and DevSecOps practices, • Knowledge of MDM solutions (VMware Workspace ONE experience preferred), • Understanding of API security and integration risk management, • Practical experience with security tooling: SIEM, vulnerability scanners, endpoint protection, etc., • Deep knowledge of ISO 27001:2022 requirements and audit processes, • Familiarity with SOC 2 Trust Service Criteria (Security, Availability, Confidentiality, Privacy), • Understanding of GDPR, UK Data Protection Act, and international data transfer mechanisms, • Awareness of regional requirements across EU, UK, US, Australia, New Zealand, Canada, and South Africa Additional information • Growing international business with 10,000+ subscribers, • Regular performance-based compensation reviews, • 26 days paid time off, • 1 additional day off for your Birthday, • Remote office assistance, • Service years recognition financial reward

About Us Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. Since 2018, we’ve grown from a deep-tech startup to a global player in AI-driven due diligence and risk intelligence. 2025 was our 4th year in a row of doubling revenue and customer numbers. We won a number of awards including placing in the Deloitte Fast 50 and Sifted 150. With new regulations, rising compliance pressure and growing reputation risks, organisations everywhere are demanding smarter, faster ways to work and they’re turning to us. Customers worldwide from global law firms and private banks to universities and nonprofits rely on Xapien to turn days of manual research into trusted insights, delivered in minutes. Our momentum so far Customers in a diverse range of industries, with particular growth in legal and professional services, financial services and corporate supply chain management. Demand is accelerating beyond our UK headquarters: we've just opened an office in Boston, MA, with new customers across multiple geographies such as the US, Middle East, and Asia Why this is an exciting time to join This isn’t just another operations role; it’s an opportunity to shape the future of the due diligence industry with a market-leading product trusted by global organisations. Whether you’re in finance, talent, ops, or indeed any team at Xapien, you’ll play a critical role in driving growth, building credibility, and defining how we connect our product to a rapidly evolving market. We’re scaling fast with more customers, more releases, and bigger regulatory and market challenges. Expectations are rising, due diligence now means real-time insight, delivered efficiently and with impact. You won’t just be attracting our talent and managing the hiring process, you’ll be influencing strategy, optimising processes, and helping position Xapien as an employer of choice. For people who love learning, innovating, and making an impact that matters now is the moment to be a part of Xapien. The Challenge Xapien is at a pivotal stage of growth, scaling a highly technical, mission driven platform while expanding into new markets and customer segments. The challenge for this role is to build a world class team at pace without compromising on quality, culture, or diversity in a competitive hiring market where the best talent has choice. Working closely with our Talent Lead, this person will help shape how Xapien hires as we scale: partnering with leaders across the business, evolving hiring processes, strengthening our employer brand, and ensuring we’re building teams that can support both our short term growth and long term ambition. It’s a role for someone who thrives in ambiguity, enjoys building from first principles, and wants genuine ownership over how a company grows its people. What you’ll be doing: • Taking ownership of attracting top talent through a range of sourcing channels, • Managing the end-to-end hiring process, partnering closely with hiring managers and acting as a trusted advisor, • Building and maintaining diverse talent pipelines to support current and future needs, • Contributing to employer branding initiatives across platforms like Glassdoor, LinkedIn, and Welcome to the Jungle, • Proactively sourcing candidates through tools, job boards, events, networking, referrals, and headhunting, • Acting as a strategic business partner, able to influence and guide hiring decisions across the company Who we are looking for: • Someone with in-house and/or agency recruitment experience, with a focus on tech hiring and GTM, • Comfortable hiring across a range of functions, including engineering, product, sales, and marketing, • Familiar with Ashby or similar ATS, • Confident sourcing and engaging passive candidates in competitive markets, • Familiar with technical roles and languages, and able to get up to speed quickly with new technologies, • Commercially minded, able to challenge and shape briefs to ensure the right hire, • Focused on delivering an excellent candidate experience with attention to detail throughout, • Experienced using a range of recruitment tools and always looking to improve through new trends and approaches Here’s our promise to you: • We are going to work with you - to build a rewarding and fulfilling career with the opportunities, challenges and resources you need to do you your best work., • We succeed together- you will own a meaningful part of the business through our employee shares & equity programme., • Private health insurance to keep you in tip-top condition., • Life Insurance – let's hope nobody ever needs this!, • Unlimited holidays – yes, it really is uncapped – take the time you need, when you need it., • Everyone is learning, developing and challenging themselves so we have a £1k professional development fund per year if you want to learn new skills, even new things outside of work., • Most importantly of all, we will work with you, to help you realise your fullest potential, always.

🟣About Us AI-Media (ASX:AIM) is a global leader in language and accessibility technology. Founded in Australia in 2003, we’ve grown to become one of the largest providers of AI-powered captioning, transcription and translation solutions. Our solutions combine the best of automation and human expertise, powered by industry-leading technology. We work across broadcast, government, education and corporate sectors to make content accessible, multilingual, and inclusive - reaching audiences everywhere. At AI-Media, we value innovation, integrity, and excellence. We act with accountability, deliver quality and service, and are committed to fostering a workplace that is inclusive, diverse, and barrier-free. With teams across the US, UK, Canada, Australia, and Asia, we believe diversity drives success. If you require any adjustments to participate fully in our recruitment process, we’ll work with you to meet your needs. Together, let’s make the world’s content accessible - to everyone. 🟣About the Role Are you ready to join a fast-growing, ASX-listed company that’s shaping the future of AI-powered accessibility and language solutions? We’re looking for a Senior Technical Sales to act as the pivotal technical advisor and product advocate for our broadcast technology solutions. The objective is to support the sales process by bridging the gap between customer needs and our technology offerings, ultimately driving successful sales engagements and fostering strong customer relationships. This role can be performed on a hybrid basis. In this role, you’ll: • Be responsible for understanding customer requirements, designing tailored solutions, and effectively communicating the technical and business value of our products., • Collaborate closely with sales, product management, and engineering teams to ensure a seamless customer journey from initial engagement to deployment., • Reproduce and confirm product defects, collaborating with development teams to fix them., • Create and deliver proof of concept (PoC) projects to validate the proposed solutions in the customer's environment, • Represent the company at industry events, trade shows, and customer meetings as a technical expert., • Conduct product demonstrations and technical presentations to prospective clients and collaborate with potential customers to gather and analyse requirements., • Act as the primary technical liaison for potential customers during the presales phase and build and maintain strong customer relationships by addressing technical inquiries and concerns., • Design and propose customized broadcast technology solutions that address specific client needs., • Develop and present detailed proposals, presentations, and technical documents to articulate the solution's value and use presales best practices, including proposal writing, and competitive positioning., • Analyse and understand competitor offerings to position our solutions effectively., • Lead the technical response to requests for proposals (RFPs) and requests for information (RFIs) and ensure all technical documentation is accurate, comprehensive, and persuasive., • Partner with product management and engineering teams to provide customer feedback and influence product roadmaps., • Provide expert technical consultancy to customers, demonstrating how our solutions can solve their specific challenges and provide customer-lead insights and feedback to help shape product development., • Collaborate with marketing to develop technical collateral, whitepapers, and webinars., • Educate the sales team and other internal stakeholders on the technical aspects of our broadcast technology solutions and conduct training sessions and workshops for customers to ensure effective use of our solutions. 🟣About You You’ll bring: • Bachelor's degree in Broadcast Engineering, Computer Science, or a related field., • 8+ years of experience in technical presales, solution architecture, or technical consultancy in the broadcast/media technology sector., • Strong knowledge of broadcast workflows, IP-based video transport (2110), cloud workflows, AI-driven automation, and streaming technology., • Proven track record of successfully supporting sales teams in closing complex technical sales., • Excellent communication skills, with the ability to simplify complex technical concepts for both technical and non-technical audiences., • Experience working with major broadcast and media companies, understanding their challenges and workflows., • Proficiency in broadcast technology including video encoding, playout automation, asset management systems and cloud media processing., • Strong leadership skills, with experience managing or mentoring a presales team., • Familiarity with RFP/RFI processes and creating technical proposals., • Willingness to travel for customer meetings, trade shows, and industry events., • Demonstrate deep understanding of broadcast workflows, media infrastructure, and emerging industry trends such as IP-based broadcasting, cloud-based workflows, AI, and automation., • Stay current with the latest broadcast technologies and industry trends to provide informed guidance 🟣What AI-Media Offers You • Career Progression based on talent, not tenure, tailored Career Chats, • Access to a rewards platform that offers employees discounts and cash back on many retailers, access to fitness and health videos, recipes via HelloFresh, ability to recognize your coworkers and so much more, • Flexible public holiday selection, • Access to Course Catalogue, • Paid parental leave for eligible primary and secondary caregiver, • Employee Assistance Program (EAP), • Quarterly & Annual Global Recognition Awards, • Annual Reviews to recognise achievements, • Global company with supportive team culture and inclusive working environment, • Modern office located close to public transport, • Chance to be involved as we grow our product suite and offer tech & human solutions to customers

Launch Your Sales Career – Sales Representative - London (No Experience Required) - Immediate Starts Available! Looking for a role where your contributions are truly valued and recognised? Eager to thrive in a dynamic, energetic, and supportive team environment that fosters growth and success? Our client, a leading sales and marketing powerhouse based in London, is searching for enthusiastic and driven individuals, to join their fun and lively company. As a Sales Representative you will be representing our client in diverse sales and marketing campaigns within event environments in London. They are looking for motivated people ready to start immediately and make 2026 their most successful year yet. If you're a driven individual, with excellent communication skills and full-time equivalent availability, ready to thrive in a fast-paced sales and customer service environment, our client wants to hear from you! They are looking for motivated people ready to start immediately and make 2026 their most successful year yet. If you're a driven individual, with excellent communication skills and full-time equivalent availability, ready to thrive in a fast-paced sales and customer service environment, our client wants to hear from you! The Role and Responsibilities: • Represent a wide variety of high profile brands associated with our client, • Face to face engagement with the general public in event campaigns, • Travel to various locations and provide useful feedback, • Maintain a confident and professional image Our client values those who work with them greatly, and believe that hard work should be rewarded, and their pay structure shows this. In this self-employed role you will be paid a brand awareness fee plus commission, meaning there are no limits to what you can earn! This, alongside several other opportunities for incentives, means you can earn far more than the national living wage. Our client prides themselves on providing coaching, mentorship and ongoing support to help you succeed. Benefits of the Role: • Recognition and rewards for your hard work and success, • Opportunities to progress into leadership roles to those wanting to grow, • Weekly Pay: Brand awareness fee plus commissions & incentives, • Supportive, fun and lively company culture with optional weekly socials on Fridays, • Exciting International and National travel opportunities, • Immediate Start Opportunity What they are looking for? • A positive and proactive mindset and willingness to learn., • Strong English communication skills is essential due to the nature of the role., • Confidence when working with people., • Full Time Equivalent Availability. (5 full days a week) Our client welcomes candidates from a wide variety of backgrounds, they particularly welcome individuals with experience in the following areas: sales, marketing, field sales, event assistant, retail, call centre, bartender, hospitality, marketing assistant, warehouse, shop assistant, care assistant, customer service advisor, and any other customer relations or sales role. Apply now, with your updated CV and contact details and our clients recruitment team will contact you within the next few business days. Our client welcomes those who have recently completed/graduated (School/College/University) looking for full time equivalent career opportunities, 5 days per week (Between Mon-Sat). • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Senior Business Development Manager – HMRC Tax Policy & Transformation Remote with travel across UK We are seeking a Senior Business Development Manager (BDM) who will play a pivotal role within Fujitsu’s HMRC Business Unit, leading the development and execution of strategies that support HMRC’s Tax Policy and Transformation agenda. This role is designed for a senior professional with deep expertise in HMRC operations or the wider tax industry, who can harness cross-functional capabilities to deliver innovative, business-focused solutions that address HMRC’s evolving needs. This role is critical in our efforts to support HMRC’s ambition to modernise tax administration, close the tax gap, and deliver a digital-first, customer-centric tax system. You will be a strategic thinker, trusted advisor, and results-driven, capable of shaping and delivering solutions that make a real impact. Your Role Will Involve • Strategic Leadership:, • Develop and implement a proactive business development strategy aligned with HMRC’s transformation roadmap, focusing on tax policy innovation, digitalisation, and operational excellence., • Stakeholder Engagement:, • Build and nurture trusted relationships with HMRC stakeholders, partners, and internal teams to identify opportunities and co-create solutions that support policy and transformation objectives., • Market & Policy Insight:, • Conduct in-depth analysis of HMRC’s tax policy landscape, transformation initiatives, and emerging trends to identify white space opportunities and inform business development activities., • Capability Integration:, • Bring together internal and external capabilities—including technology, consulting, and delivery teams—to design and deliver solutions that address HMRC’s business challenges and transformation goals., • Proposal Leadership:, • Lead the development of compelling proposals and business cases for new opportunities, ensuring alignment with HMRC’s strategic direction and maximising value for both the client and the business unit., • Commercial Focus:, • Drive commercial outcomes by identifying profitable growth areas, securing investment, and ensuring the successful delivery and commercialisation of solutions relevant to HMRC’s tax and transformation agenda., • Continuous Improvement:, • Monitor the effectiveness of implemented strategies, gather feedback, and iterate approaches to ensure ongoing alignment with HMRC’s evolving requirements. Your Transferable Skills and Experience • Strong experience working with HMRC or within the tax industry, with a proven track record in business development, policy, or transformation roles., • Demonstrable experience in leading complex, multi-stakeholder projects within the public sector or tax domain, • Deep understanding of HMRC’s tax policy environment, transformation programmes, and the broader UK tax landscape., • Strong commercial acumen and experience in developing business cases, securing investment, and delivering measurable outcomes., • Ability to bring together diverse teams and capabilities to deliver integrated, business-focused solutions., • Track record of driving innovation in response to policy, regulatory, or technological change. Recruitment process The recruitment process consists of three stages of interviews We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email if you would like to apply through the Disability Confident Interview Scheme.

Account Executive – UK (Remote) £50,000 base | £100,00 OTE + uncapped commission + EMI equity Keepnet isn’t just scaling — we’re redefining human risk management in cybersecurity. Trusted by global enterprises and high-growth organisations, we work with some of the world’s most recognisable brands to reduce human cyber risk using AI-driven automation — and we’re now launching Agentic AI to take this to the next level. As part of our UK direct sales expansion, we’re hiring commercially sharp, execution-focused Account Executives who want real ownership, real impact, and the freedom to build. This is a true 360 AE role in a fast-moving SaaS scale-up: low red tape, high trust, and plenty of space to bring new ideas, initiatives, and energy to the table. Why This Role Matters You’ll sit at the heart of Keepnet’s growth engine — converting interest into revenue and relationships into long-term customers. Working closely with SDRs, Channel Team | Partners, Customer Success and Leadership, you’ll own deals end-to-end and act as a trusted advisor to CISOs and security leaders navigating real-world risk. This role is ideal for someone who enjoys: • Owning outcomes, not just activities, • Blending inbound momentum with smart, targeted outbound You own your number, your pipeline, and your deals — with the autonomy to shape how you succeed. Competitive rewards Strong base, uncapped commission, and EMI-qualified equity so you genuinely share in the upside you help create. Freedom to build Minimal bureaucracy, fast decisions, and encouragement to bring new ideas, plays, and initiatives to life. Career acceleration Join a scaling cybersecurity business where performance is visible and progression comes quickly. People-first benefits Enhanced parental leave, gym support, cycle-to-work scheme, and regular team socials. What You’ll Do • Run the full sales cycle: qualification, demo , POV/POC, proposal, negotiation, and close, • Partner with SDRs to convert inbound demand and execute strategic outbound when it makes sense, • Work with the Internal Channel Team | Distributors | Partners during proposal and closing stages, • Collaborate with Customer Success to ensure POV/POC success and clear value alignment, • Sell value, not features — translating AI-driven human risk management into ROI, risk reduction, and compliance outcomes, • Engage confidently with CISOs, Security Directors, and Risk leaders, • Maintain strong CRM discipline in HubSpot (forecasting, hygiene, accuracy), • Use AI tools to work smarter — from writing to summarisation and collaboration, • 3–5 years’ experience in B2B SaaS sales (cybersecurity experience a strong plus), • A proven track record of hitting or exceeding targets, • Confidence running complex deals with multiple stakeholders, • Experience selling to security and risk personas, • Strong commercial instincts, negotiation skills, and executive presence, • Comfortable with outbound when the opportunity justifies it, • High standards around pipeline management and forecasting, • Enterprise or mid-market deal experience, • Exposure to competitive cybersecurity landscapes, • Remote-first, with London team meetings weekly., • Standard hours: 9am–6pm, Monday–Friday, • 25 days’ annual leave (+1 per year of service), • EMI equity — real ownership, not window dressing, • A culture that values speed, accountability, collaboration, and new ideas At Keepnet, diversity, inclusion, and different perspectives aren’t buzzwords — they’re how we build better products and stronger teams.

Customer Sales Advisor - Entry Level - Immediate Starts! (No Experience Required) - LONDON OTE of £24000 - £30000 per annum Would you like the chance to represent Clients in a FUN environment with a GREAT TEAM? Are you looking for an immediate start on your career with a team that values your professional growth? Our client based in London is now offering, full time equivalent, Sales & Customer Service roles, and are looking for enthusiastic 'go-getters' who are looking to start immediately. As a growing Direct Sales and Marketing company, they’re seeking ambitious individuals with strong communication skills and a customer-focused approach—ideal for those looking to build a new career in sales and customer service or simply gain valuable skills and experience. What`s in it for you? • Fantastic earning potential with a day rate plus commission, alongside additional financial incentives to boost your income even further!, • Rapid progression and Business Development opportunities, • Advancement based on individual merit and performance, • Busy social calendar with weekly team nights, • Development of interpersonal skills and confidence, • Opportunities to travel No previous experience is required in this face-to-face field sales role, however people with previous experience in the following areas can also be successful: Sales / Customer Service / Marketing / Promotions / Event co-ordination / Support Worker / Hospitality / Bar work / Retail Assistants / Direct Sales / Warehouse / Sales Representatives or any other customer service and sales roles. As they continue to expand throughout the UK, this self-employed, day rate plus commission opportunity offers a chance to take full ownership of your success and build your sales experience from the ground up. This role is not suitable for candidates still in education (school/College/University), or current international students due to availability, our client is seeking candidates that can work 4/5 full days per week (Mon-Sat) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Leica Camera UK is looking for a Customer Care Advisor to play an integral role in delivering our operational support and repair services. Reporting directly to the Senior Manager Client Services, this role works as part of our Customer Care team of trained camera and optics repair technicians, providing world-class support to customers to service their Leica cameras. With a love of technology and a strong interest in photography or videography, Leica welcomes those with experience in electro-mechanical repair to apply to be a Customer Care Advisor in London. You will have the opportunity to collaborate with our service management team in both the UK and Europe to develop your skillset and expand your repair-based knowledge within our service centres. Key Accountabilities Customer management and brand experience • Directly responsible for the management of all Customer Care matters including but not limited to the delivery of excellent customer experience, handling of any Customer Care enquiries by phone, emails and in-person, providing customer support and advice, the completion of sensor cleans, firmware updates and cosmetic repairs, the provision of spare parts and receiving repairs from the stores and customers., • Effective prioritisation and management of customer workload, ensuring that regular contact is maintained, estimates are sent promptly and any email and phone enquiries or questions are handled swiftly and efficiently and escalated where appropriate., • Proactive monitoring and management of repair statuses (both external and in-house) taking ownership of repair from start to finish., • Building lasting relationships with ICO customers through the provision of a personalised and individual service that intuitively balances customer requirements and expectations with company policies and procedures., • Effective management of customer-owned products to ensure zero losses., • Supporting the wider Customer Care team when needed (for example during busy periods or times of holiday) by covering telephone calls, the Customer Care inbox and liaising with dealers and other UK customers as appropriate., • Visiting and providing Customer Care services within ICO stores such as Harrods and the Mayfair store when required., • Reflect Leica standards of appearance and will be responsible for welcoming clients, be able to deal with queries/complaints as they occur face to face as well as via email in a professional and courteous manner, ensuring a positive experience for all customers. Loans Management • Ensuring that loans are issued in line with Company policy and procedures., • Managing loan inventory and ensuring all loans are recorded appropriately in SAP. Spares Management • Responding to ICO spare order requests promptly and efficiently., • Managing local spare inventory and maintaining appropriate spare parts stock levels. Any ordering requests should be placed centrally through the Customer Care Team to ensure optimum stock levels are maintained but stock holding remains below the set threshold. Systems and procedures • Understanding and properly executing all systems, CRM and SAP procedures to ensure efficiency and accuracy., • Keeping up to date with and adhering to all Leica Camera Ltd company policies as set out in Colleague Guide., • Taking personal responsibility for upholding policies and procedures, especially but not exclusively, Health and Safety, Security and Payment Card Industry Data Security Standards and ensuring financial reconciliation as required. Product knowledge and Support • Keeping up to date with Leica Camera UK and Leica Camera AG developments and news, continually developing and sharing product knowledge and industry developments., • Supporting the wider Retail teams both on request but also by being intuitive to their needs., • Support the Company at events and shows and on dealer visits., • Reflect Leica's standards of appearance and behaviour. Key Skills • Previous technician and repair experience in the camera or watch industry, • Exceptional customer service, • Excellent communication and organisation skills, • Demonstrates flexibility in attitude, willingness to go the extra mile and sees solutions rather than problems, • A true team player, • Strong IT skills and experience with SAP would be an advantage but not a requirement, • Interest in photography and/or Sport Optics Benefits • Competitive salary and bonus scheme, • Private Medical Insurance, • Life Insurance, • Generous staff discount, • 25 days annual leave plus Bank Holidays, • 2 days Volunteering Day per year, • Cycle to Work Scheme, • Workplace Pension, • Access to Employee Assistance Programme, • Training & Development Equal Opportunities Employer Leica is committed to and promotes the principle of equal opportunities in employment. We aim to treat people fairly and ensure that discrimination does not occur at any stage of recruitment, selection or employment on any grounds including race, religious beliefs, gender reassignment, ethnic or national origin, sex, age, marital status, disability, sexual orientation, pregnancy or maternity and trade union activities. It is the policy of Leica to ensure that all job applicants and colleagues are recruited, trained and promoted solely based on their abilities.

Senior Technology Architecture Lead Permanent | London based | Hybrid Overview A well established international retail brand business is seeking a senior technology architecture leader to bring coherence, judgement and direction across a complex technology environment. This role is not about rapid transformation. It exists to ensure technology evolves deliberately, remains commercially sound, and continues to support the business in a stable and reliable way. What You Will Do You will provide architectural leadership across major technology decisions, setting clear direction while enabling delivery teams to move with confidence. Your remit includes: • Establishing clear architectural principles and guardrails, • Guiding platform, integration and vendor decisions, • Balancing cost, resilience, security and operational stability, • Reducing unnecessary complexity and duplication, • Acting as a trusted advisor to senior technology and business leaders The Landscape The technology estate supports customer-facing digital services alongside operational and logistics platforms across multiple regions. The organisation values longevity, quality and thoughtful decision making. About You You are an experienced technology architecture leader who has worked with complex, integrated environments. You bring strong integration knowledge, commercial awareness, and credibility with senior stakeholders. You are pragmatic, calm in your approach, and focused on long-term value rather than short-term change. Why This Role This is a role for someone who enjoys creating clarity, simplifying complexity, and building technology foundations that stand the test of time. If that reflects how you work, this opportunity is worth exploring.

PR Strategist (B2B Tech). VCCP Roar is a multi award-winning agency. With services spanning creative and marketing, strategy and PR, we help our clients make their move and our people make their mark. We’ve grown phenomenally in the last few years and we continue to expand. THE ROLE We are looking for an ambitious and highly organised individual who is articulate, curious, proactive and thrives in a fast-paced environment across a range of projects. Whilst the successful candidate needs to be a natural self-starter, it is also important that the candidate can work as part of a team across a range of disciplines. For our clients… • Work across VCCP Roar client base, developing insights, helping to create campaigns, presenting campaign performance and deliverables to clients, • Co-host narrative and messaging sessions with clients, developing the write-ups and outputs of these sessions to a high standard, • Conduct desk research to understand a brief, identify useful information and present compelling insights, accessible summaries and digestible takeaways, • Support PR, marketing and creative teams in creating timely, client-ready work that retains the established messaging/insights throughout, • Develop and present in-depth strategic documents, such as market maps, competitor analyses, content audits and brand planning documents, • Develop creative briefs in line with client objectives, brief the creative teams and review their output, giving feedback to help them refine their workBecome a central strategist for a number of accounts (with support from Senior Strategist/above), working towards becoming solo lead strategist for one or two accounts, • Use free or VCCP Roar owned tools – including Google Trends, Moz, SimilarWeb, Sparktoro Google Data Studio, and Statista – to identify or substantiate insights, trends and campaign platforms, and identify influencers. For our team… • Act as core strategist for new business pitches by developing insights, campaign platforms, and activations, helping to keep the pitch focused and relevant, • Proactively seek out and share items of interest i.e. reports, insights, campaigns, concepts, • Help raise the profile of the Strategy & Planning Dept in the agency and externally i.e. through blogs, new strategy-led propositions, marketing efforts and sharing insights, • Work alongside Senior Strategists on campaign research proposals, interrogating the client to understand their aims and using different research methodologies and questionnaire styles to achieve the data they need, analysing and presenting key messages back to the client, • Produce all documents in a good quality of writing, with clear structure, simplicity of language and relevant word choice, • Use data and insights to develop, target, optimise, and measure campaigns spanning the full customer journey, • Use and apply different planning methods, VCCP Roar's offerings, comms components and terminology to meet client expectations. For our agency… • Have strong working relationships with PR and marketing teams, • Continue expanding your knowledge of B2B technology, as well as our clients’ audiences and market categories, • Take an active, positive part in our agency culture and support VCCP Roar's own marketing and social activity, • Participate in our training programme – Never Stop Learning, both learning and sharing best practice as appropriate, • Approach the development of your role with enthusiasm and commitment, • Contribute to a positive, inclusive culture at VCCP Roar. WHO YOU ARE You are a confident and analytical thinker who uses insights and expertise to improve our clients’ communications and play a regular role in advising them. With a day-to-day focus on research and analysis, you deliver research summaries, key messages and campaigns that are rooted in strategic market, audience and brand understanding. You are…. …trusted advisor and guide to our clients …insight developer for new business …research developer and analyst for our strategy leads …strategic guide for PR & Marketing account teams …expert in B2B technology & business decision-makers VCCP DE&I Statement We believe that DE&I is about creating a strong culture of inclusion within our agency, where everyone can thrive and be their authentic self. VCCP is an equal opportunity employer and does not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity. If you require any adjustments during the application or interview process, please let us know via .

Public Sector Business Development Director Role Overview At KPMG, you will bring your industry knowledge and technology experience to map customer business challenges to Microsoft AI Business Solutions, shape end-to-end transformational journeys, and deliver real business value to our clients. The core element of the role is to drive new business in Central Government clients through collaborating with the broader firm, owning the Microsoft alliance within the sector and leveraging your industry connections to identify new opportunities and building partnerships to overseeing bids and ensuring successful delivery. This role requires a blend of strategic vision, operational excellence, and a deep understanding of the public sector landscape. As part of this role, you will lead our teams, and coach and mentor junior members in their own career progressions whilst contributing to our overall go-to-market activities through building the KPMG brand and being visible as a leading advisor within our clients, the market, and our alliance partner Microsoft. You will also be a key part of the governance layer within the practice ensuring compliance and quality is at the heart of our sales approach. This role is crucial in shaping the sales and pre-sales strategy, delivering high-impact presentations, and demonstrating the value of solutions to potential clients. The Director will also play a key role in building and maintaining strategic relationships with key stakeholders, both internally and externally. You will be responsible for driving revenue growth and market share within the public sector, predominantly Central Government, focusing on Microsoft solutions and services within the AI Business Solutions pillar. This is a critical role for our firm, and we are looking for a proven leader with a strong track record of success in selling complex solutions to the Public Sector. Key Responsibilities Develop and Execute Strategy: • Create and implement a comprehensive business development strategy for Central Government, aligning with organisational goals and market trends. Achieve and exceed individual and team sales and business origination targets through leading the end-to-end sales process, ensuring profitability and client satisfaction Market Intelligence: • Conduct market research to identify trends, competitor activity, and emerging opportunities, ensuring the business remains agile and responsive. Align the market opportunity, Microsoft technology and KPMG capability to define relevant market propositions and continually adapt our offering and GTM approach. Own the go-to-market strategy and orchestrate the creation of relevant propositions and assets to drive pipeline. Delivering c compelling content and proposals to potential clients. Pipeline Generation: • Identify, qualify, and pursue new business opportunities within Central Government departments and agencies, building a robust pipeline to achieve growth targets. Lead on sales excellence, identifying opportunities for improving pre-sales processes, tools, and methodologies to enhance efficiency and effectiveness. Stakeholder Engagement & Collaboration: • Build and maintain strong relationships with key government stakeholders, industry partners, and internal teams to position the organisation as a trusted advisor. Collaborate with other teams within KPMG, including delivery, marketing, and technology. Particularly in large scale transformation programmes (typically greater than £2m) where your role will be to lead and augment bid teams. Thought Leadership: • Actively participate in industry events, conferences, and networking opportunities to build brand visibility and generate new leads by proactively positioning KPMG as a trusted advisor to capitalise on new growth areas Performance Management: • Set clear performance goals for your direct business development team to align to the business strategy. Drive business and team success through the implementation and management of this, identifying opportunities for improvement and acceleration. Support this through providing coaching and feedback, and foster a culture of excellence, innovation, and collaboration. Market Intelligence: • Conduct market research to identify trends, competitor activity, and emerging opportunities, ensuring the business remains agile and responsive. Align the market opportunity, Microsoft technology and KPMG capability to define relevant market propositions and continually adapt our offering and GTM approach. Own the go-to-market strategy and orchestrate the creation of relevant propositions and assets to drive pipeline. Delivering c compelling content and proposals to potential clients. Governance and Compliance: • Ensure all business development activities adhere to internal governance, quality standards, and public sector procurement regulations. Lead on risk processes and model leading practice to the team. The Person • Extensive experience in business development sales, with a proven track record of winning and delivering complex deals in the public sector, ideally Central Government. Demonstrative sales experience working in large matrix organisations with senior stakeholders from either large consulting organisations or system integrators to develop pipeline leveraging alliances and strategic partnerships., • Strong understanding of government procurement processes, frameworks, and compliance requirements., • Passionate about talking to clients on current technology issues and market direction and seeks collaborative ways of working with both clients, technology alliances and KPMG teams., • Strategic thinker with creative problem-solving skills and the ability to navigate ambiguity. Exceptional leadership and people management skills, with a proven ability to lead, motivate, and develop high-performing teams., • Strong strategic planning skills, with the ability to develop and execute innovative sales strategies, • Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively., • Deep knowledge of Microsoft technologies and how these align to client challenges in complex digital transformation programmes., • Flexible and resilient – this team works at a fast pace, so you will be priority focused, detail-conscious, dedicated, and able to work calmly under pressure and be adaptable Certifications and Education • Bachelor's degree in business administration, marketing, or equivalent, • Proven experience in sales, with a track record of success in selling Microsoft solutions to the public sector, • Strong understanding of the public sector landscape and the challenges and opportunities faced by government agencies, • Deep knowledge of data analytics and related technologies, including cloud computing, artificial intelligence, and machine learning, • Excellent communication, presentation, and negotiation skills, • Proven leadership ability, with a track record of building and motivating high-performing teams.

Senior Consultant – Life Sciences & Digital Transformation About the Role We are seeking a highly skilled Senior Consultant to lead and deliver strategic, digital, and operational initiatives for global life-sciences clients. The ideal candidate brings strong consulting capabilities, deep understanding of the pharmaceutical/biotech ecosystem, and the ability to translate complex business challenges into actionable, technology-enabled solutions. You will work closely with cross-functional teams across strategy, medical, commercial, data, digital, and operations to drive measurable impact for clients across the product lifecycle. Key Responsibilities Client Delivery & Advisory • Lead end-to-end delivery of consulting engagements across commercial, medical, and digital domains., • Develop insights and recommendations using analytical frameworks, domain knowledge, and data-driven approaches., • Serve as a trusted advisor to senior client stakeholders, supporting decision-making and strategic planning., • Translate client challenges into structured problem statements and actionable transformation roadmaps., • Oversee project planning, governance, timelines, and risk management to ensure successful delivery., • Manage and mentor junior consultants and analysts, providing guidance, feedback, and development support., • Apply strong understanding of life-sciences processes such as medical affairs, commercial operations, digital marketing, patient engagement, and omnichannel execution., • Contribute expertise in areas such as digital transformation, customer experience, analytics, AI/ML use cases, and workflow optimization., • Support development of new consulting offerings, methodologies, and best practices., • Contribute to proposals, solutioning sessions, and client presentations for business development efforts. Education & Experience • Bachelor’s degree in life sciences, business, engineering, or a related field (advanced degree preferred)., • 5–8+ years of experience in management consulting, life-sciences consulting, or digital/technology enablement within pharma or biotech., • Ability to structure complex problems and drive clarity in ambiguous environments., • Strong communication skills with the ability to influence senior stakeholders., • Familiarity with digital technologies used in life sciences (CRM, DAM, omnichannel platforms, AI/ML use cases, digital content operations, medical affairs systems)., • Proficiency with PowerPoint, Excel, and analytics tools; experience with project management tools is a plus., • Strong leadership, collaboration, and people development capabilities.

Position The Sales Advisor is a customer-facing retail role within a newly opening, design-led furniture store in London. As one of the first team members in this location, you will play a key role in shaping the in-store experience, welcoming customers, understanding their needs and guiding them through considered furniture purchases. The role combines sales, service, visual standards and day-to-day store support, contributing to a seamless and inspiring showroom environment. This role includes weekend working and shift patterns to support late store openings. Part time opportunities also available. Candidate The ideal candidate is an enthusiastic and confident sales professional with experience in retail, ideally within furniture, interiors or premium lifestyle brands. You are customer-focused, personable and comfortable engaging face-to-face, with strong communication skills and a genuine passion for interiors and design. You are flexible and adaptable, happy to work weekends and late shifts as required, and motivated by achieving sales targets while delivering an excellent customer experience. Company The studio is a fast-growing, innovative furniture brand expanding into physical retail. Known for combining quality, style and convenience, the business offers a modern, customer-driven retail environment with strong training, support and opportunities for development as the retail estate grows. Apply Apply via LinkedIn or email with the subject line: FC2485. Applicants must have valid Right to Work (RTW) in the UK, as those without will not be eligible. Due to the high volume of applications, we will only be able to respond to those shortlisted for the position. We thank you for your time and interest. Refer a Friend We are always interested to connect with industry #talent. If you know someone open to new opportunities, connect us. If we place them, you'll receive up to £500 as thank you. FOLIO is a trusted, specialist agency within the design communite. We partner with top practices, boutique studios, and global design groups to connect talent with opportunity. Explore current vacancies and learn how we support design careers at ___

Introduction This growing managed services business supports organisations with smart, secure IT solutions that genuinely make a difference. They’re now looking for a Senior Account Manager to take ownership of key client relationships while driving new commercial growth across the portfolio. Role Overview: • Location: London (Hybrid Flex), • Package: £60,000 - £70,000 + Comms, • Managing and developing long-term relationships with existing clients across the full account lifecycle, • Acting as a trusted advisor, understanding client challenges and shaping tailored IT solutions, • Identifying, developing and closing new business opportunities within existing and new accounts, • Building and executing sales strategies to hit revenue and growth targets, • Working closely with technical, project and support teams to ensure seamless delivery, • Strong experience in strategic account management within an MSP or IT services environment., • Specialist experience within Cybersecurity sales and solutions., • Consultative in approach, able to identify growth opportunities within existing accounts to develop relationships and position new solutions that will add value., • Confident new business development skills, with a commercial and proactive mindset, • Excellent communication and relationship-building abilities, • Solid sales fundamentals with a track record of hitting targets, • Comfortable using CRM systems and sales tools, • A key role in a fast-moving, customer-focused MSP, • Competitive salary with performance-based incentives, • Private healthcare, life insurance, healthcare cash plan and pension, • Structured learning and development path with clear progression opportunities, • Flexible working arrangements that support work–life balance Careers move fast. Let’s make sure yours is heading the right way. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. • By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

About Candour Identity Candour Identity is a Finnish deep-tech company delivering identity verification solutions based on decades of research in machine vision, signal processing and artificial intelligence. Our proprietary technology enables organisations to reduce fraud, improve onboarding conversion, and offer secure authentication for everyday use. Candour Face ID has already been used by more than 150 nationalities and supports both cloud and on-premises deployment models, giving customers full control over data and scalability. Candour is expanding internationally, with growing demand from organisations to prevent fraud while providing frictionless user experience. The role We are hiring a Business Development Director based in London to drive revenue growth globally and in the UK. You will own the full sales cycle from prospecting and pipeline creation to closing and work directly with senior decision-makers in organisations where identity, security and customer experience are business-critical. This role suits a results-driven sales professional who enjoys opening new markets, selling high-tech solutions, opening doors, and taking clear ownership of commercial outcomes. Responsibilities • Own end-to-end new business acquisition on a global scale, • Develop and grow Candour’s sales pipeline in the UK, • Work towards defined revenue targets and measurable sales outcomes, • Build, manage and convert a high-quality sales pipeline, • Lead discovery, demos, commercial discussions and contract negotiations, • Clearly articulate Candour’s value in terms of business impact and ROI, • Represent Candour at industry events and customer meetings What we’re looking for • Strong experience in enterprise B2B sales or business development, • A strong track record of selling complex, high-value or high-tech solutions, • Comfortable owning deals independently from first contact to close, • Results-driven mindset with comfort working towards revenue targets, • Strong credibility with senior buyers and enterprise stakeholders, • Structured approach to sales execution and follow-up, • Native or fluent English Experience of selling to financial services and /or telecom industries is a strong advantage. What we offer • High autonomy with support from the organization and colleagues, • Competitive incentive plan tied to results, • A deep-tech product that has performed at the top level in independent, neutral benchmarks, • A solution that delivers clear customer value and is genuinely rewarding to sell, • Opportunity to build our presence in the UK and international success story If you have any questions or would like to discuss the role further, you are welcome to contact Advisor Päivi Vaipuro at . We may start interviewing candidates already during the application period. The application deadline is January 30, 2026.

🎯 We're Hiring: Account Executive (Enterprise) – UK 🧠 Selling science-backed assessment solutions to HR & Talent leaders If you are experienced in selling assessment or people-tech solutions to senior HR and Talent stakeholders and want to do it with a product that genuinely improves hiring quality and fairness, and with a lean, ambitious team, then we’d love to speak to you. 👋 First, who are we? At Thrive, we're not just building software; we’re challenging the way companies think about recruitment, performance, and people. Our platform uses cutting-edge psychometrics and behavioural science to help organisations: • Hire the right people, first time, • Support employee development and engagement, • Reduce people costs We’re small but mighty - we’re a lean team, working on big things! And over 500 companies already trust Thrive to make better people decisions. Imagine what we’ll do next. 💼 The role We are hiring an Enterprise Account Executive to drive new business growth with mid-market and enterprise customers, particularly within HR, Talent Acquisition, Learning & Development, and People & Culture functions. This is a full-cycle, consultative sales role, suited to someone who understands complex buying groups, longer sales cycles, and the nuance of selling scientific assessment or people analytics solutions into HR-led organisations. You will act as a trusted advisor to senior stakeholders, helping them rethink how they assess, hire, and develop talent, and guiding them from the first conversation through to close and handover. This role does include the full 360 cycle from lead generation > closing. 💼 What you’ll be doing As an Enterprise Account Executive at Thrive, you will: • Own the entire sales cycle from finding leads, discovery to close, including stakeholder mapping, solution design, negotiation, and commercial close., • Sell to HR Directors, Heads of Talent, CHROs, and senior People leaders across a range of industries., • Convert high-quality inbound demand while also generating new enterprise opportunities through targeted outbound activity., • Lead consultative discovery conversations around hiring quality, bias, performance, and workforce outcomes., • Deliver compelling, insight-led product demonstrations tailored to enterprise use cases., • Develop bespoke proposals and pricing aligned to organisational complexity and scale., • Maintain accurate pipeline management, forecasting, and reporting within the CRM., • Collaborate closely with Customer Success, Marketing, and Product to ensure a seamless customer journey., • Feed market and buyer insights back into messaging, positioning, and the evolving sales playbook. 🧩 Who we’re looking for This role is intentionally senior. You will thrive here if you bring: • Direct experience selling assessment, psychometric, HR tech, or talent solutions, • A proven track record of selling B2B SaaS into HR, Talent Acquisition, L&D, or People teams, • Experience managing mid-market or enterprise deal cycles, including multiple stakeholders, • Strong discovery, objection handling, and commercial negotiation skills, • Confidence operating autonomously in a fast-moving, scaling environment, • Clear, credible communication - able to explain complex scientific concepts simply and commercially, • Genuine curiosity about people, behaviour, and better ways of working 🚀 Why this role is different • You will be selling a science-led product with real-world impact, not generic HR software, • You will influence how enterprise customers hire and develop people, not just close deals, • You will help shape how Thrive approaches enterprise sales as we scale, • You will work directly with senior leadership, with visibility and ownership from day one 🌱 Life at Thrive Culturally, we value: • Fast learning through feedback, • Proactive, cross-functional collaboration, • Relentless focus on our mission, • Real impact over activity for activity’s sake, • Leadership at every level, • Openness, respect, and intellectual honesty 💬 What we offer • Flexibility around remote working, • Salary of £100k + commission, • A senior role with scope to grow alongside the business, • The opportunity to shape enterprise sales in a mission-led company, • A culture that values wellbeing, inclusion, and continuous learning *Please only apply if you have experience selling assessments and or HR Tech.

My client based in London based client is recruiting for a Technical Account Manager to join a growing solutions-focused team within the electronic security sector. This is a customer-facing role combining technical expertise, commercial awareness, and strong relationship management to support the delivery of high-quality, compliant security solutions. The role suits someone who enjoys working across pre-sales, solution design, and client engagement, and who is comfortable operating in a fast-paced, collaborative environment. As a Technical Account Manager, you will play a key role in supporting the design, scoping, and pricing of security projects, while contributing to business growth and the development of long-term client relationships. Key responsibilities include: • Supporting the bidding, design, scoping, and pricing of electronic security projects., • Working closely with internal delivery teams, project managers, clients, and key stakeholders., • Providing technical pre-sales support by interpreting client specifications and designing compliant, competitive solutions, including access control and CCTV., • Acting as a trusted technical advisor to clients throughout the sales and delivery lifecycle., • Supporting account growth by maintaining and expanding existing client relationships., • Deliver technical pre-sales support, including solution design aligned to client requirements and industry standards., • Build and maintain strong client and stakeholder relationships through meetings, site visits, and regular engagement., • Identify and support cross-sell and upsell opportunities across new and existing clients., • Liaise with supply chain partners to obtain competitive pricing and support commercially viable proposals., • Work closely with Project Managers to support project delivery, including cost tracking, valuations, and commercial documentation., • Provide insight on emerging technologies, market trends, and competitor activity., • Support business development activities, including pre-project meetings, contractor engagement, and identifying routes to market., • Contribute to continuous improvement initiatives and support the achievement of agreed sales targets, revenue goals, and KPIs. Experience & Skills To be successful in this role, you will demonstrate: • 5–10+ years’ experience in the electronic security industry, with a background as a technical security engineer., • Proven experience in technical pre-sales, solution design, and client relationship management within a B2B environment., • Strong understanding of IT and IP networking., • Hands-on experience with access control and CCTV systems., • Strong commercial awareness, including pricing, proposals, and contract considerations., • Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels., • Strong organisational skills, attention to detail, and effective time management., • A proactive, problem-solving mindset with the ability to work independently and as part of a team., • Proficiency in Microsoft Word and Excel (intermediate level or above). Desirable • Previous supervisory, senior, or mentoring experience., • Experience with software configuration, leadership responsibilities, or commercial contract management., • An entrepreneurial mindset and experience working in complex, multi-stakeholder sales environments. What’s on Offer • Opportunity to work on complex and varied security projects., • Exposure to industry-leading technologies and best practices., • A collaborative environment with experienced professionals., • Career development through training, mentoring, and progression opportunities., • Competitive compensation, performance-related incentives, and benefits.

After more than 25 years executing more than 1500 projects and developing business technology solutions, Stratesys has become a multinational leader in digital services and one of the largest specialists in SAP. Role Summary: We are seeking a driven and experienced SAP Sales Executive / Business Development Manager to identify, engage and close new business opportunities within enterprise accounts across the UK. The ideal candidate will have a proven track record selling SAP services and cloud-based transformation programmes. This role will focus on S/4HANA Public Cloud complemented with other solutions like SAP BTP extensions and SAP Store innovation products and requires an ability to build strategic customer relationships, develop tailored value propositions and close substantial deals. This is a self-sufficient sales role suited to someone comfortable operating in a fast-growing, entrepreneurial environment. Key Responsibilities: • Pipeline Development: Identify and nurture high-value enterprise prospects, driving pipeline growth through structured outreach and marketing campaigns, • Sales Execution: Lead the full sales cycle from opportunity identification to proposal development, negotiation and deal closure, • Relationship Management: Act as a trusted advisor, building relationships with CIO, CFO and senior IT stakeholders to position as a strategic SAP partner, • Solution Crafting: Develop tailored propositions for SAP services and cloud solutions aligned to customer strategic goals, • Revenue Growth: Deliver against revenue targets while ensuring customer satisfaction and long-term account value, • Collaboration: Work closely with the rest of the UK market target areas like Finance & Spend and Data teams, • Market Expertise: Stay current on industry trends, SAP roadmap, and competitor landscape, • SAP Partner Engagement: Build strong relationships with SAP Management account executives to drive joint pipeline and co-sell activity., • Events & Enablement: Support SAP events, partner online and in person events, • Reporting & Forecasting: Maintain accurate CRM updates on pipeline, deal progression and revenue forecasting Required Skills & Experience: • 5+ years’ experience selling SAP S/4HANA products/services into large enterprise clients., • Proven ability to identify, shape and close complex deals worth £500k+ total value., • Strong understanding SAP ERP platforms., • Previous experience with an SAP Partner or consulting organisation is highly desirable., • Ability to engage C-level executives and articulate business value clearly., • Strong commercial acumen and negotiation skills., • Excellent presentation and communication capabilities., • Confidence delivering high-level SAP process demos is an advantage., • Comfortable operating independently in a scale-up environment., • Spanish language skills would be beneficial but are not essential What can we offer? • Joining a worldwide leading company in SAP consulting solutions., • Free language platform., • Interesting professional opportunity to develop in a leading and nationally recognized company in innovative and quality projects., • Opportunity to participate in different large-scale projects both nationally and internationally., • Personalized career plan and training based on your experience and preferences., • Recognition of best practices and success stories., • Must live within the UK, • Pension plan, • 25 days holiday *Remote based role with availability for on-site working days with the UK team in London (averages once every week) and customer travel as required. To be successful, candidate must be comfortable travelling when needed to engage SAP executives, support joint activities and attend onsite customer presentations and meetings.

Senior/Lead Functional Consultant - Dynamics 365 CE Location: London - Primarily Remote Employment Type: Permanent Seniority: Senior / Lead Are you an experienced Microsoft Dynamics 365 specialist looking to take ownership of solution architecture across a full technology stack? This is an exciting opportunity to join a growing digital transformation and applications team as their Lead Functional Consultant driving end‑to‑end solution design across the Dynamics 365 and Microsoft ecosystem. About the Role As the Lead Solution Architect, you will be responsible for defining, shaping, and owning the architecture for solutions built across Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service), and Power Platform. You’ll also be instrumental in designing integrations with Microsoft 365 and Azure services, ensuring seamless and scalable solutions for clients. This position involves steering the architectural vision, providing technical leadership, and ensuring solutions follow best practices, governance standards, and long‑term strategic direction. What You’ll Be Doing Solution Architecture & Technical Leadership • Own and lead architecture across D365 CE, Power Platform, and selected ISV solutions., • Design cross‑platform solutions integrating Microsoft 365 tools (Teams, Outlook, SharePoint, Excel) and Azure services., • Translate complex business requirements into robust, scalable technical designs., • Act as architectural authority, reviewing and validating technical and functional approaches., • Provide technical leadership, mentoring consultants, developers, and support teams., • Contribute to presales by creating solution roadmaps, engaging in scoping discussions, and presenting solution concepts. Consulting & Delivery • Lead workshops to gather requirements, shape future‑state processes, and define solution blueprints., • Document business processes, functional requirements, and detailed technical designs., • Oversee development quality, testing, and overall solution integrity throughout the project lifecycle., • Work closely with project management to support delivery timelines and stakeholder expectations. Client Engagement • Act as a trusted advisor to senior client stakeholders, guiding them on optimisation, best practice, and transformation strategy., • Build strong, lasting relationships with clients across multiple engagements., • Serve as the escalation point for architecture and solution‑related decisions. Support, Governance & Continuous Improvement • Provide architectural oversight for escalated support issues and advanced troubleshooting., • Promote adoption of new Microsoft features and ISV solutions to enhance automation, reporting, and operational efficiency., • Drive continuous improvement in delivery processes, internal standards, and team capability., • Stay updated with Microsoft’s release cycles and emerging technologies. About You You will thrive in this role if you are: • Experienced in architecting solutions across D365 CE, Power Platform, and Microsoft cloud technologies., • Confident working directly with clients, presenting designs, and leading workshops., • Comfortable acting as a senior technical authority within a delivery team., • Lead architecture on high‑impact projects across modern Microsoft platforms., • Influence digital transformation strategies and shape end‑to‑end solution design., • Work with a collaborative, specialist team within a forward‑thinking technology environment., • Opportunities for professional development across the full Microsoft ecosystem., • Work in a primarily remote role where you manage your own work life balance Keen to hear more? Get in touch at

World Wide Technology Senior Software Sales Advisor London or Fully Remote Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today! We are looking for a Senior Software Advisor to join our Global Software and CX team. Why should you join the Global Software and CX team? You will be joining one of the fastest-growing segments in the IT industry. You will be WWT’s Enterprise Agreement subject matter expert and will craft sales strategies that guide customers through their licensing journeys. You will interact with virtually all levels of our company and sell into senior leadership personnel. There will be ample opportunity to forge relationships with OEM sales & product teams where you’ll be able to provide insights that will shape future GTM offers. You will also get the chance to present on company-wide sales meetings and create public-facing sales collateral for our platform. There is also a well-defined career path to match the ambition of the right candidate. WWT are investing heavily in both EMEA and APAC and we have an exceptional opportunity to offer a truly market leading proposition to our customers, comprising mostly FTSE 100 organisations. What will you be doing? As a Senior Software Advisor you are responsible for supporting Software pre-sales activities. In the role you will help to identify EA sales opportunities, educate customers and sales teams on the benefits of EA’s, be the voice of WWT’s market-leading EA service wrap, enable operational efficiencies in quoting and ensure proper processes/procedures are followed to execute contracts. Additionally you will play an integral role in developing the growth strategy as we expand further in to EMEA. The optimal candidate will have a passion for learning, be a team player, and possess an independent drive to deliver customer delight. The candidate will be expected to engage directly with customers, be a thought leader, and ensure a consistent process is established to support customer product/feature requests over a contract term. This position would be perfect for someone who is a self-starter, enjoys developing processes, and wants to quickly grow into taking on more responsibility. There will also be a focus on growing revenue and GP and working with our financing teams to craft payment solutions to suit our customers’ budgets. Responsibilities: • Have a strong knowledge of Cisco/AppD/Meraki software buying programs, • Develop knowledge over time on other software OEM buying programs prevalent in EMEA customer base, • Understand and present on WWT EA+ methodology, • Lead the building of complex proposals for large EA’s, including financial modelling, financing and post sale CX support and adoption strategies, • Develop strong internal relationships and strong OEM relationships, • Develop growth plan to ensure profitable growth in EA’s expanding in to EMEA, • Establish and maintain subscription program and product knowledge required to deliver operational excellence, • Assist in developing SA’s and CSM’s grow and achieve for the benefit of the team Qualifications: • Ability to work in a fast-paced environment dealing with complex customer challenges, • Proven track record of introducing new thoughts and process to deliver better customer experience, • Cisco software product and program knowledge a plus, • Strong project or process development skills, • Lead conversations with all levels of Corporate structure, • Ability to prioritize and organize effectively and manage multiple projects and assignments, • Proven experience developing strong working relationships with peers and project members, • Strong business acumen, • Highly organized with the ability to easily toggle between tasks and areas of focus, • Experience working with and supporting consumption and cloud offers is a plus, • Strong presentation skills, • A second language would be beneficial but not essential

Customer Care Advisor (Remote / Hybrid) Salary: £25,000 to £30,000 per annum Open Positions: 10 Team4Rec is sourcing high-calibre Customer Care Advisors on behalf of our client, hiring within umbrella and contractor services. We support recruitment agencies by identifying and delivering best-match candidates for their live vacancies, and this role is a key example of that expertise. This position is advertised as remote, with hybrid working available after an initial training period, subject to individual development and performance. About the Role The Customer Care Advisor role is central to supporting contractors as they transition into and operate within an umbrella employment model. You will guide new contractors through the onboarding and learning process while providing fast, accurate, and professional support to existing contractors. This role suits candidates who are detail-oriented, customer-focused, and capable of meeting high performance standards. Shortlisted candidates must be suitable for the role and will be required to complete role-related assessments. Key Responsibilities Contractor Relationship Management • Build and maintain strong, professional relationships with contractors through consistently high service levels, • Resolve contractor queries and complaints efficiently while protecting the integrity of the relationship, • Track issues through to resolution, ensuring a positive contractor experience, • Contribute to meeting departmental SLAs across all contractor interactions, • Communicate confidently and professionally with contractors via telephone, with a focus on first-contact resolution, • Respond promptly to contractor enquiries through email and written correspondence, • Liaise effectively with internal departments to ensure accurate information sharing and seamless service delivery, • Maintain clear, consistent communication to deliver a high-quality customer experience Candidate Profile, • Proven customer service experience in a professional environment, • High attention to detail and strong organisational skills, • Excellent verbal and written communication abilities, • Willingness to learn and commitment to ongoing development, • Ability to successfully complete role-related assessments, • Reliable, professional, and suitable for a customer-facing role Working Pattern • Training: Office-based, • Post-training: Hybrid working (2 days working from home, 3 days in the office), subject to development, • Hours: 9:00am to 6:00pm, Monday to Friday, • Weekly hours: 40 About Team4Rec Team4Rec supports recruitment agencies by sourcing best-match candidates for their vacancies across multiple sectors. We act as an extension of our clients’ recruitment teams, delivering reliable, high-quality talent aligned with both role requirements and business culture. Apply today to be considered for this Customer Care Advisor opportunity.

About Mirantis Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment—on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy. Job Description Mirantis is inviting an experienced and client-focused Senior Solution Architect to join our dynamic client-facing technical team. You will develop trusted advisor relationships with prospects and customers by educating, presenting, demonstrating, and conducting POCs of Mirantis’ AI Infrastructure platform. This role offers the opportunity to work on ambitious, cutting-edge technology within the fast-evolving AI and cloud-native ecosystems. Responsibilities Partner with sales to support enterprise opportunities, and help customers understand the value of Mirantis’ industry-leading AI and Kubernetes-based solutions. Lead technical discovery sessions, demos, and proof-of-concept engagements with customers and partners. Translate customer requirements into solution architectures leveraging Mirantis’ products and best practices. Deliver engaging technical presentations and live demonstrations that showcase Mirantis’ platform capabilities, business value, and open-source innovation. Provide field feedback to influence product direction and go-to-market strategy. Serve as a trusted technical advisor – building and maintaining long-term relationships with client stakeholders while representing their needs within Mirantis. Represent Mirantis at industry events, conferences, and community meetups by delivering technical sessions, demonstrations, and thought leadership content. Qualifications 5+ years’ experience in a pre-sales, solutions architecture, or technical consulting role for cloud-native or enterprise software. A working knowledge of: Cloud infrastructure, including Kubernetes, OpenStack, Docker, microservices, and public cloud services (AWS, GCP, Azure) AI/ML infrastructure tools (e.g., Kubeflow, MLflow, NVIDIA AI), and how they integrate with cloud-native platforms DevOps and automation tools, including CI/CD pipelines Observability tooling, including open-source monitoring, logging, and alerting systems Strong understanding of the competitive landscape within the cloud infrastructure and open-source ecosystem. Track record of delivering outcomes for Fortune 500 clients and influencing senior IT/engineering leaders (CIO, CTO). Exceptional written, verbal, and presentation skills with the ability to communicate complex ideas clearly to technical and business audiences. Ability to travel to customer sites and events as needed. Preferred Qualifications Strong hands-on experience with Kubernetes, Docker, containers, virtualization technologies (vSphere, OpenStack), and leading public cloud platforms such as AWS, Google Cloud Platform, and Azure. Industry certifications (AWS, Azure, Kubernetes), especially Certified Kubernetes Administrator (CKA) Proven experience with enterprise-grade security, compliance, and regulatory frameworks. Comfortable operating in global, remote, and hybrid environments, with a demonstrated ability to manage complex projects across multiple teams and stakeholders. Soft Skills and Team Fit Proven problem-solving, consultative, and relationship-building skills. Entrepreneurial drive with a passion for learning and continuous improvement. High integrity, transparency, and a collaborative mindset. Additional Information What does Mirantis offer you? • Work with an established Silicon Valley leader in the cloud infrastructure industry;, • Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies;, • Be a part of cutting-edge, open-source innovation;, • Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued;, • Professional development and training;, • Attend conferences and working groups;, • Company outings, happy hours, hackathons, and tech talks;, • Receive a competitive compensation package with a strong benefits plan. It is understood that Mirantis, Inc. may use automated decision-making technology (ADMT) for specific employment-related decisions. Opting out of ADMT use is requested for decisions about evaluation and review connected with the specific employment decision for the position applied for. You also have the right to appeal any decisions made by ADMT by sending your request to By submitting your resume, you consent to the processing and storage of your personal data in accordance with applicable data protection laws, for the purposes of considering your application for current and future job opportunities. We are a Leader for Container Management in G2 (#2 after AWS)!

KareHero is on a mission to simplify the adult care journey for families. We have long-term partnerships with almost 30 enterprises and provide coverage to 1.1 million families. We help families find, fund and manage adult social care. As a Care Advisor, you will be guiding caregivers through the challenges of their care journey. This role requires a blend of empathy, IT and problem-solving skills to provide practical and unbiased advice in making some of life’s most difficult decisions. You will be offering personalised action plans and practical support to caregivers navigating complex care needs. After successful completion of our onboarding program, you will be equipped with the necessary knowledge and tools to make a meaningful impact on caregivers and their families. What the job involves: • Manage individual caseloads, helping caregivers navigate complex problems and finding practical solutions., • Delivering advice, information and support via phone, email and digital channels, aimed at helping caregivers and their families., • Conducting introductory and support calls at pre-scheduled appointment times., • Supporting care-related tasks, e.g.conducting care searches, navigating local authority services, and advising on funding and later-life benefits., • Help users understand their entitlement to care-related benefits, eligibility criteria and provide assistance with applications., • Maintain accurate record keeping of client interactions and ensure timely follow-ups., • Participating in regular training and audits to keep updated on current legislation and regulations, to ensure delivery of high-quality service., • Drive measurable success in user engagement and satisfaction while delivering positive outcomes for caregivers and their families. What you'll bring: • 2+ years experience in customer-facing roles within healthcare, social care, local authorities or a start-up environment., • Passionate about engaging with people and providing empathetic support - our caregivers face challenging circumstances where you can positively influence their experiences through empathy and understanding., • Excellent listening and questioning skills to enable users the opportunity to explain their problem(s), provide structured advice, while maintaining time-management of meetings., • Experience with customer service tools (e.g., HubSpot, Zendesk, Intercom) or adaptability to new tools and technologies., • Comfortable working in a varied and fast paced front-line environment., • Some understanding of social care, welfare benefits and/or supporting vulnerable clients. Location: London (Hybrid, Tuesdays & Thursdays in office). Our space has a gym, café, free coffee and snacks, showers, ping pong, and bright open areas for collaboration. Close to Shoreditch with plenty of local eateries. Access to 70+ locations across London and other UK cities. Interview Process: • Please note, this will be an ongoing hire and we will review CVs as they come in to schedule interviews., • Screening call with Richa (our People and Talent lead) to understand your motivation to join KareHero and tell you about us (30 mins), • Take home task (this should not take longer than 1 hour), • Interview with the Hiring Manager to discuss the task and assess job-related skills (1 hour), • Culture interview and meeting other members of KareHero (30 mins) At KareHero, our work is built on empathy, care, and a deep belief in the value of every individual. From our founding, we've committed to fostering a culture where people matter, not despite their differences, but because of them. We represent a rich range of backgrounds across gender, race, sexuality, age, disability, neurodiversity, body size, religion, class, and more, and know first-hand why DEI matters. We strive to maintain a harassment-free, inclusive, and equitable environment, where every team member feels a genuine sense of belonging, not in spite of who they are, but across the full spectrum of their identity. Everyone at KareHero is expected to actively contribute to this culture, bringing self-awareness, empathy, and social responsibility to all aspects of their work. We welcome and encourage applications from candidates of all backgrounds, lived experiences, abilities, and identities. If you're passionate about caregiving, equity, and creating a positive impact in the lives of working carers, you'll find a meaningful home here at KareHero.

About Yosh.AI Yosh.AI is a deep-tech leader revolutionizing automation of back office and communication through state-of-the-art Artificial Intelligence. As a Google Cloud Premier Partner and a multi-award-winning AI company (including Google Cloud Partner of the Year for many years), we empower organizations to automate processes and enhance user experiences using the most advanced Generative AI technologies. We are at the forefront of the GenAI revolution, implementing cutting-edge solutions based on Google Gemini for major enterprise clients and public institutions globally. The Opportunity We are looking for a Regional Director for the Public Sector in the UK to seize a massive market opportunity. Yosh.AI has already delivered transformative results within the UK public sector—most notably our success with the West Sussex County Council, where we deployed a series of Gemini-powered products to transform citizen engagement, social care and communication. Your mission is to scale this success. You will lead our expansion across the UK Government and Public Sector, leveraging our Premier Partnership with Google to deliver the AI solutions that the public sector urgently requires. What You Will Do Strategy & Leadership • Scale Proven Success: Leverage our successful case studies (e.g., West Sussex County Council) to replicate AI transformation across other councils, NHS trusts, and central government bodies., • Google Partnership Leadership: Act as the primary lead for our cooperation with Google Public Sector teams in the UK. Co-sell and co-innovate with Google to position our Gemini-based solutions as the standard for public service automation., • Drive New Business: Systematically identify, qualify, and close complex high-value deals with Public Sector organizations. Own the full sales cycle from initial outreach to contract negotiation and closure., • C-Level Trusted Advisor: Cultivate trust-based relationships with C-level executives and public sector leaders, helping them navigate the shift to AI and understanding their mission-critical priorities., • AI Evangelism: articulate the unique value of products and proprietary technology powered by Google Gemini models to non-technical stakeholders, demonstrating how advanced AI solves specific public sector challenges., • Cross-Functional Teamwork: Work collaboratively with our Product, Customer Success, and Google Cloud engineering teams to build targeted messaging and map customer journeys specific to UK public services. Who You Are • Public Sector Authority: You have 3+ years of experience in B2B technology sales or business development specifically within the UK Public Sector. You possess a deep understanding of public sector buying practices, frameworks and decision-making processes., • Tech-Savvy Leader: You understand the transformative power of Generative AI (Gemini) and Cloud technology. You can confidently discuss how AI agents and automation reduce costs and improve citizen satisfaction. We will support you in the development of this knowledge in case this is a new area for you., • Proven Closer: You have a track record of meeting and exceeding sales quotas and managing complex sales cycles with multiple stakeholders., • Partner-Centric: Experience working with or within the Google Cloud ecosystem (or similar hyper-scalers) is highly desirable. You know how to leverage partner networks to accelerate deal velocity., • Strategic Thinker: You can look at a success story like West Sussex County Council and visualize a roadmap to roll that solution out to the entire country. Why Join Yosh.AI? • Leading Edge Tech: Work with the most advanced AI solutions in the market, including early access to Google’s latest Gemini innovations., • Impact: You aren't just selling software; you are helping to modernize the UK's public infrastructure, making services more accessible for millions of citizens., • Global Growth: Join a fast-scaling international team that values diversity, innovation, collaboration and "pride" in our work. By sending your application documents, you consent to the processing of your personal data contained in these documents by Yosh.AI Ltd, Ealing Cross, 85 Uxbridge Road, Ealing, London W5 5TH, UK with a view to participating in the recruitment process. You have the right to withdraw your consent at any time by submitting a withdrawal notice via email to: . The withdrawal of consent does not affect the lawfulness of the processing performed on the basis of consent before its withdrawal. You consent to the processing of your personal data for the purpose of future recruitment. You can withdraw this consent at any time by sending a message to the email address indicated above. The withdrawal of the consent does not affect the lawfulness of the processing carried out prior to the exercise of this right.

Are you a super bright Customer Success professional? Are you bored and looking for more from your work? Interested in tech and want to work with smart people? This might be the role for you! The company Our client is a young and fast-growing EdTech company at the forefront of educational innovation. They are dedicated to transforming learning through their state-of-the-art platform. They want to make education more accessible, engaging, and effective for students and teachers worldwide. The Role We're seeking a Customer Success Associate to own the success of our school customers. This is not a call centre support role – you'll be a trusted advisor to schools, responsible for driving adoption, retention, and customer outcomes. You will independently manage a portfolio of school accounts, ensuring they extract maximum value from the platform. Success in this role requires strategic thinking, technical aptitude, and the ability to balance multiple priorities without constant supervision. Core Responsibilities • Own customer outcomes: You are directly accountable for the success of your assigned school accounts, • Drive onboarding and adoption: Guide schools through the implementation of platform modules, ensuring they reach key usage milestones within defined timeframes, • Deliver expert training: Lead training sessions (1-on-1 and groups of 10+) with confidence and clarity, • Provide technical guidance: Troubleshoot issues independently, document clearly, and escalate only when genuinely necessary, • Proactive relationship management: Conduct regular check-ins, identify at-risk accounts early, and intervene before problems escalate, • Maintain rigorous customer records: Track all interactions, progress metrics, and health indicators in CRM, • Identify and execute improvements: Propose and implement process optimisations quarterly – automate repetitive tasks and improve customer experience, • Meet performance standards: Respond to all customer queries within 24 hours; maintain 90%+ customer satisfaction scores Performance Expectations • Successfully manage a full customer portfolio independently within 3 months, • Onboard a minimum of 6 schools per month to proficiency on assigned modules, • Maintain customer satisfaction score of 90%+, • Conduct a minimum of 10 training sessions per month, • Identify and implement at least one meaningful process improvement per quarter Compensation & Benefits • £35,000-40,000 base salary, • A highly experienced and supportive manager who will advocate for your career development, • 6 monthly pay reviews, • Work in a fast-growing company with plenty of room for progression, • 30 days holiday, including bank holidays., • Work from a modern, well-resourced office in trendy Sky Gardens, Nine Elms, • Weekly lunches ordered in, • Vibrant team with weekly post-work pool, darts, and drinks, • Team retreats, • Training budget to help you learn and develop your career, • Opportunity to work in a uniquely high-performance team – if you're someone who is impatient for progress, then this is the place you'll thrive., • Regular Mario Kart action! Required Qualifications: Experience • Minimum 2 years in customer success, account management, technical support, or similar customer-facing role (SaaS environment strongly preferred), • Proven track record of managing multiple accounts simultaneously while maintaining high satisfaction scores, • Demonstrated ability to work autonomously and solve problems independently Technical Skills • Proficiency with CRM systems (Salesforce, HubSpot, Intercom, or equivalent) – must have hands-on experience, • Loves tech, with a strong technical aptitude: Ability to learn complex software platforms quickly and troubleshoot issues independently, • AI literacy: Comfortable using AI tooling to optimise all aspects of work Communication & Interpersonal Skills • Exceptional written communication: Professional, error-free, and clear, • Strong verbal communication: Ability to distil complex technical concepts into simple, actionable guidance for non-technical users, • Confident presenter: Comfortable leading training sessions for groups of 10+ school staff via video call and in-person, • High emotional intelligence: Remain calm and solution-focused when customers are frustrated Working Style • Self-directed: You prioritise competing demands without needing constant oversight, • Ownership mentality: You treat customer outcomes as your personal responsibility, • Process-oriented: Strong organisational skills, meticulous attention to detail, and commitment to documentation, • Proactive problem-solver: You identify issues before they become crises and propose solutions, • Action-oriented: You move quickly, follow through on commitments, and communicate delays immediately, • Continuous learner: You actively seek feedback and find ways to improve your craft Personal Attributes • Genuinely helpful: You derive satisfaction from enabling others to succeed, • Intellectually curious: You ask "why" and dig deeper to understand root causes, • Resilient: You handle setbacks professionally and maintain high standards under pressure, • Collaborative: You escalate appropriately and work effectively with product, sales, and leadership teams Strongly Preferred (but not required) • Experience in the education sector or working with schools, • Familiarity with school administration operations, • Experience with customer success platforms (Vitally, ChurnZero, Gainsight), • Background in education technology What We're Looking For We need someone who operates at a high level with minimal supervision. You should be comfortable with ambiguity, eager to take on responsibility, and motivated by customer outcomes. If you need your hand held or prefer structured, repetitive work, this isn't the right fit. This role offers significant growth potential for someone who consistently delivers results. You'll work with a high-performing team that values speed, quality, and impact. If this sounds like you, apply now!

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: East Croydon 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 💷Salary: Competitive 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅Here's the exciting bit… A day includes: The purpose of this role is to drive and develop the people strategy for our Head Office team. Leading a great and committed team including 2 People Business Partners, a People Analytics Manager and 1 People Advisor the Head Office Senior People Manager will support members of the Exec, Heads of Department and Line Managers to develop the capability of their people. They will also provide credible generalist HR support with a focus on employee relations, organisational design, talent management and employee engagement. Alongside this team you’ll also manage the team who make our office a great place to work, including our concierge and café teams. And because you’re great at problem solving you’ll work with our ER Manager and Advisor making sure our policies create the right environment to work whilst keeping us ahead of legislative change and dealing with any escalated ER cases. A typical day in this role includes: -Making sure the vital basics are covered and our HR processes are correctly managed. -Delivering exceptional People support and guidance communicated in a simple way that supports the business aims. -Actively manage ER issues and support on escalations as required. -You’ll be able to spot the best resolution and be able to apply our policies fairly whilst also thinking how we can continually improve. -You’ll manage our PDR and Succession planning activities, creating meaningful actions. -Working with Internal Communications you’ll ensure the wider team is kept up to date and engaged. -You’ll partner with Key stakeholders to deliver team restructures and keep our budgeted headcount on track, managing the sign off process for recruitment. -Representing the needs of the internal customer in various project groups to ensure we get it right first time. -Managing the Head Office Development budget and Strategy/Team development events during the year. This job is a good fit for you if: -You enjoy being a true generalist and delivering on projects -You can add value through great questioning and getting to the root of a problem -You understand how to build strong relationships -You can work at a fast pace and make decisions when things can change quickly -You are great at spotting the unintended consequences of decisions and getting ahead of them -You are motivated by the latest thinking and by sharing your knowledge with your peers -You get satisfaction though seeing projects come to fruition What you’ll need to succeed: -You need to have a lot of experience in dealing with stakeholders at all levels. Time working in retail will also help give you a good grounding -You need a good dose of curiosity and want to understand the purpose and vision of each team and how it impacts on the business in order to best support them -You’ll need a good working experience of Employment Law and HR best practice, which could include a HR qualification or significant experience. 💡Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

About Temenos Temenos is the world’s leading platform for composable banking, serving clients in 150 countries by helping them build new banking services and state-of-the-art customer experiences. Top performing banks using Temenos software achieve cost-income ratios almost half the industry average and returns on equity 2X the industry average. Their IT spend on growth and innovation is also 2X the industry average. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. The Role: Contract Role - London (Hybrid) (12-18 months engagement) We are seeking a highly experienced Oracle Fusion Cloud Order to Cash (O2C) and Project Portfolio Management (PPM) Consultant to lead the design, configuration, and end-to-end implementation of project driven revenue and billing processes as part of our transformation from Oracle E-Business Suite (R12) to Oracle Fusion Cloud. This role will play a critical part in delivering integrated project-based Order-to-Cash solutions, covering Project Contracts, Service Contracts, Accounts Receivables, Revenue Management, and PPM modules including Project Foundation, Project Costing, and Project Billing. The consultant will work closely with Finance, Project Management, and IT teams to ensure scalable, compliant, and business-aligned solutions. Responsibilities: • Support business owners and SMEs in defining and confirming configuration decisions for the following Oracle Fusion Cloud modules: Project Contracts, Service Contracts, Accounts Receivables, Advanced Collections, Revenue Management, Project Foundation, Project Costing, and Project Billing., • Design and configure project-based billing and revenue recognition models, including time & materials, fixed price, milestones, and usage-based billing. Project Manager – Oracle Fusion Implementation., • Define and document end-to-end O2C process flows, from contract creation through billing, revenue recognition, and cash application., • Ensure seamless integration across Receivables, Project Contracts, Project Costing, Project Billing, Service Management and General Ledger., • Monitor and review functional deliverables from the implementation partner, including: Functional design documentation, Setup documentation, Test scenarios and evidence, Training and support artifacts., • Serve as the key liaison between business stakeholders, process owners, SMEs, and the implementation/technical teams throughout the project lifecycle., • Facilitate process discussions to identify opportunities to simplify, standardize, and automate Order to Cash and PPM processes, with a strong focus on adopting standard Oracle Fusion functionality and minimizing customizations., • Oversee and shadow key project activities including solution configuration, approvals/workflows, controls, accounting setups, testing, and deployment, while enabling the internal IT support team to become self-sufficient post go-live., • Coordinate and support process playbacks / solution walkthroughs, ensuring alignment across business teams and timely closure of feedback., • Act as a trusted advisor to business stakeholders on process transformation., • Provide functional leadership across data migration activities for O2C and PPM, including Customers, Customer Sites, Contracts, Expenditure items , open Invoices, Open receipts and balances, and support business validation and reconciliation., • Support the business owners, business process owners and the SMEs in the design and implementation of controls (including appropriate segregation of duties)., • Support the business owners, business process owners and the SMEs with go-live readiness assessments and coordination of signoffs., • Lead and coordinate cutover planning and execution for the O2C and PPM workstream, including go live readiness checkpoints and business signoffs., • Ensure the implemented solution aligns with enterprise requirements for IT architecture, data security, access controls, and compliance standards., • Identify and manage risks related to data migration, integration, controls, and business readiness. • Proactively identify, track, and manage O2C and PPM related project risks and issues (data, integrations, controls, readiness), maintaining mitigation plans and escalating where needed., • Ensure compliance with program governance and delivery standards., • Proactively escalate risks and issues to program leadership., • Partner with Change Management and business teams to support training, end-user enablement, communications, and adoption readiness. Contribute to training strategy, user enablement, and knowledge transfer., • Support development of key business-facing materials such as SOPs, job aids, and user guides to ensure smooth transition to operations., • Support stakeholder communication and adoption activities. Project Manager – Oracle Fusion Implementation, • Support post-go-live transition planning to ensure stable handover to business-as-usual (BAU) support teams. Post Go-Live Support: • Provide hypercare and post-go-live stabilization support., • Troubleshoot production issues related to Account receivables, Contracts, Project Costing, Billing, Revenue Management and accounting. Skills: • Bachelor’s degree in accounting, Finance, Project Management, Information Systems, or a related field., • 15+ years of experience in Oracle Financials and/or Project Accounting., • Minimum 5 years of hands-on experience with Oracle Fusion Cloud implementations., • Proven track record of at least 3 end-to-end Oracle EBS (R12) to Fusion Cloud migrations., • Strong functional expertise across, Oracle Fusion PPM (Project Foundation, Costing, Billing, Contracts), Order to Cash, Accounts Receivables, and Revenue Management., • Deep understanding of project-based revenue recognition, billing, costing, and financial integrations., • Excellent analytical, documentation, and stakeholder management skills., • Strong communication skills with the ability to engage both business and technical teams. Soft Skills: • Strong stakeholder management skills with the ability to engage effectively with senior business leaders, finance users, project managers, and technical teams., • Excellent communication skills, both written and verbal, with the ability to explain complex functional concepts in clear, business-friendly language., • Proven ability to lead workshops, facilitate design discussions, and drive decision-making., • Strong analytical and problem-solving skills with a structured, outcome-oriented approach. Preferred Skills, • Hands-on experience with Oracle Fusion Advanced Collections, including strategy definition, scoring, dunning, and dispute workflows., • Experience integrating Salesforce (including Conga CPQ / Conga Contracts) with Oracle Fusion O2C and PPM processes., • Experience with Oracle Integration Cloud (OIC) for Salesforce-to-Fusion integrations., • Reporting expertise using OTBI and BI Publisher., • Knowledge of project budgeting, forecasting, intercompany, and cross-charge billing., • Experience in multi-currency and global project environments., • Oracle certification in Financials Cloud or PPM Cloud preferred. Project Manager – Oracle Fusion Implementation, • Experience with Oracle Subscription Management Cloud, including subscription lifecycle management (creation, renewals, amendments, cancellations) and integration with Accounts Receivables and Revenue Management for IFRS / ASC 606 compliance. Values: • Care about ICS Execution & Oversight., • Commit the day-to-day running of the ICS., • Collaborate to drive continuous improvement., • Challenge drive change management. Some benefits include: • Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month., • Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership., • Family care: 4 weeks of paid family care leave., • Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge., • Study leave: 2 weeks of paid leave each year for study or personal development.

French & Dutch - Careline Advisor Salary: £29,500 Location: London (Hybrid) Hours: 40 hours per week About the Organisation This is a really exciting opportunity for a French & Dutch speaker with experience in customer service and a passion for excellent customer care. My client is a global customer‑experience specialist that partners with some of the world’s most trusted household‑name brands, particularly within the health, nutrition, and food sectors. Their mission is to deliver exceptional consumer care across every touchpoint, ensuring customers feel supported, informed, and valued. You’ll be part of a dedicated multilingual Careline team that supports consumers across the Benelux region. The team includes product specialists, quality experts, and knowledge advisors who work together to provide accurate information, empathetic support, and a consistently high‑quality customer experience. The Role As a Careline Advisor, you will be the first point of contact for consumers across a wide range of well‑known food and nutrition products. You’ll handle enquiries, offer guidance, and resolve concerns across multiple channels, including phone, email, and social media. Your role will involve: Key Responsibilities • Supporting consumers across phone, email, and social media with empathy, clarity, and professionalism., • Responding to product‑related questions and concerns, ensuring accurate information is provided at all times., • Managing social media interactions across platforms such as Facebook and Instagram, including moderation, publishing, and complaint handling., • Taking ownership of each customer journey and ensuring timely, personalised resolutions., • Maintaining accurate records of all interactions in CRM systems. What We’re Looking For • Fluent French and Dutch speaker with strong English communication skills., • Customer service experience, • Confident IT user (Google Suite, Microsoft Office; CRM experience such as Salesforce is a plus)., • Flexible, positive team player who enjoys a sociable, supportive environment.

As the VP Customer Success at Windward, you will be the primary architect of the customer journey for a global portfolio of hundreds of enterprise accounts. You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward’s Maritime AI platform. You will sit at the intersection of commercial growth and operational excellence, managing a complex landscape of diverse business lines across the US, EU, UK, and International markets. Core Responsibilities 1. Strategic Leadership & Portfolio Management • Segmented Strategy: Oversee a diverse portfolio of 300+ enterprise customers, developing bespoke success strategies for two distinct pillars:, • Commercial: Energy majors, bunkering, commodity traders, and ship owners., • Government: Coast guards, Law Enforcement Agencies (LEA), Customs, and Intelligence organizations., • Revenue Accountability: Primary Drive Customer satisfaction, Gross Retention Rate (GRR) and Net Retention Rate (NRR). Identify and act upon expansion opportunities (upsell/cross-sell) in partnership with the Sales team., • Global Scale: Manage and scale localized teams across various time zones to provide seamless support for international markets. 2. Complex Implementations & Product Adoption • Operational Excellence: Oversee complex, large-scale implementations that involve integrating Windward’s AI into existing customer workflows and technical ecosystems., • Value Realization: Define and track "Success Outcomes" for customers, ensuring that maritime intelligence translates into actionable insights for risk management, compliance, and national security., • Feedback Loop: Serve as the "Voice of the Customer" to the Product and Engineering teams, ensuring the roadmap reflects the evolving needs of both commercial and government sectors. 3. Executive Relationship Management • Trusted Advisor: Act as an executive sponsor for "Tier 1" accounts, building relationships with C-suite executives in the private sector and high-ranking officials in the public sector., • Crisis Management: Navigate high-stakes maritime or geopolitical events where customers rely on Windward for real-time intelligence and support. Required Experience & Qualifications • Leadership: 10+ years in a senior leadership role (VP or similar) within Customer Success, Account Management, or Professional Services., • Multi-Business Line Leadership: Proven track record of managing both Commercial (SaaS/Enterprise) and Government (Public Sector/Defense) business lines simultaneously, • Maritime Domain Expertise: Deep understanding of the maritime ecosystem (shipping, trade and security) is a huge advantage. You must speak the language of data & insights, sanctions compliance, and maritime risk., • Scale: Experience managing a portfolio of hundreds of Enterprise customers with a structured approach to high-touch vs. tech-touch engagement., • Global Exposure: Significant experience operating across US, EU and UK and international markets, with an understanding of the differing regulatory and business landscapes., • Implementation Depth: Expertise in managing long-cycle, complex technical implementations involving AI, Data and API integrations.

Field Service Engineer We have openings in North and Southwest London and along the M4 Corridor Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA, we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK! Why Choose ENVEA? As a global leader in environmental monitoring solutions, ENVEA is committed to innovation and sustainability. We understand the importance of work-life balance and prioritise assigning work within your local area to keep time away from home to a minimum. While travel is a core part of the role, overnight stays are rare and limited, ensuring your personal life is respected. At ENVEA, you’re never on your own. Our team of experienced field engineers, technical specialists, and senior engineers are always on hand to provide guidance and assistance during site visits and technical challenges. With the support of dedicated supervisors and a knowledgeable technical support team, we’ll help you build confidence and excel in your role. What You’ll Do In this exciting and varied role, you’ll be the face of ENVEA, delivering expert service and support to customers in your allocated region. Your responsibilities will include: • On-Site Expertise: Repair, commission, calibrate, and fault-find (to board level) ENVEA’s state-of-the-art equipment at industrial sites., • Customer Training: Help customers maximise the potential of their systems with training on functionality and maintenance., • Problem-Solving: Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients., • Feedback and Collaboration: Share your field insights with our internal teams to drive product improvements and future innovations., • Documentation: Accurately maintain service records and ensure timely completion of reports. What We’re Looking For We’re seeking someone who combines technical expertise with a passion for customer service. Our ideal candidate has: • A degree, HND, or equivalent in Electrical/Mechanical Engineering., • Experience in electronics, ideally within instrumentation or an industrial environment., • Previous field service experience (a plus)., • Knowledge of gas analysers or particulate emission monitors (advantageous but not essential)., • Excellent communication and problem-solving skills., • A full UK driving licence (held for at least three years). What Makes You a Great Fit • You’re a team player who thrives in a fast-paced environment., • You’re resilient, organised, and can prioritise tasks effectively., • You have a logical mindset and a passion for delivering outstanding customer service., • You’re flexible and willing to adapt to new challenges. Perks of the Job • Competitive salary and benefits package., • A strong focus on work-life balance, with travel mostly limited to your local area., • Comprehensive support from technical specialists, supervisors, and senior engineers to help you succeed., • Opportunities for professional development and training., • The chance to work with cutting-edge technology in a globally respected company., • Occasional opportunities for international travel.

About NTT DATA Business Solutions: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As Global Elite Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: Are you a ServiceNow Architect who is passionate about designing ServiceNow Platform solutions which will drive customer’s business outcomes? This is a technical advisory role which will include establishing and supporting best practices around instance strategy, technical governance, core data, integrations, and the overall technical health of the platform. This is a highly consultative role that does not perform configuration on the platform, but guides partner and customer resources to deliver best practices. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring, and implementation phase of the transformation programme. Here at NTT Data Business Solutions, we pride ourselves on creating exceptional client relationships with a ‘one team’ approach to delivery. A successful delivery isn’t just about getting something ‘over the line’; it’s about the programme’s delivery process, the way we engage with our client, and the quality of our product which makes us stand out from the rest. We are not just ‘another supplier’. Duties/Responsibilities: • Provide guidance with process design., • Design, develop, and test automation workflows., • Develop strong relationships with CIO and business leaders to understand the client’s vision and how ServiceNow will enable them on their digital transformation journey., • Translate business objectives to outcomes and translate into a customer roadmap., • Be responsible for analysing and translating business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives., • Engage with customer enterprise architects to position ServiceNow as the digital transformation platform integrated with the core systems., • Establish and manage technical governance processes., • Drive solid instance health by reviewing and guiding the remediation of configurations that do not align to ServiceNow best practices., • Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support., • Advocate/champion NTT Data Business Solutions advisory and expert services best practices and industry use cases with clients., • Contribute thought leadership (methodology and white papers) on how Advisory, Expert Services, and Co-Delivery can optimise to achieve customer outcomes., • Guide a customer down a prescriptive solution design and manage through the technical implementation decision points., • Define solutions across the platform that align to out of the box capabilities., • Support the sales effort scoping and estimation that refine the customer vision and capabilities into activities and estimates. The ideal candidate will be: • Consulting Experience: Management Consulting Experience preferred, • 3-5+ years’ technical experience, • Experience working with functional business leaders, • Experience identifying business objectives and developing outcome-focused roadmaps, • Experience working with large Consulting/SI organizations, • Large Program Experience, • 5+ years large program experience leading architecture and design, • Enterprise Architecture Experience, • Enterprise Architect role and relevant experience, • Database, core data design, Security, integrations Experience Achieved a senior level position as an enterprise architect and successful track record in management consulting, (professional services firms or cloud software company), focused on technology strategy, governance, data and solution design. Demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success from strategic planning functions including business value identification, road mapping, as well as advising and defining successful execution strategies including governance frameworks and managing large enterprise programs. Benefits Joining our team comes with a range of enticing benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a home-based contract with occasional travel to NTT Data Business Solutions offices and client sites, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 25 days of paid holiday annually, providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge., • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Prioritize your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favorable rates available for family members at the L3 level and above., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.