Customer support engineer jobs in London - Page 3Create job alerts

You will be a part of VAST “Flight Crew” for our customers, working with a small team of other Support Engineers and Success Managers to handle all post-sales activity for the customer. As a Customer Support Engineering team you will be regarded as a VAST Data technical expert and, as such, you

The Senior Technical Support Engineer will be dedicated to a high-priority customer, providing expert guidance and support to their end users on the efficient and effective use of their Workforce Management (WFM) software solution. Additionally, the Senior Technical Support Engineer will collabor...

Endeavour Recruitment has an exciting opportunity for an experienced Support Engineer with Telecoms knowledge to join our leading client in Wembley. For the Support Engineer role, the successful candidate will need strong customer-facing skills, the ability to use their initiative to help the pro...

The engineer shall work within a project team comprising Firstco and/or customer personnel under the direction of a project manager and a senior systems engineer. Firstco’s project engineers consult, design, deliver and support networks in sectors across Firstco’s business , primarily (but not l

As an IT Support Engineer at UK IT Services, you’ll be the first line of support for our clients, addressing a wide range of technical issues. This role requires strong problem-solving skills and a customer-focused attitude to deliver exceptional IT support that enhances client satisfaction and b...

Continually learn and expand your knowledge in areas that you are passionate about and improve the level of support you can deliver, as well as assisting members of the support team. The Senior Support Engineer is a crucial role in the customer experience team. Do you have experience providing te...

Senior Joint Professional Services – Technical Support Engineer, London. OPSWAT is now searching for a Senior level Joint Professional Services and Technical Support Engineer to join our Global Customer Experience team and help our customers in the UK. In the Professional Services capacity, the e...

Support the sales team through the sales process, attending customer meetings to showcase the unique technical and engineering advantages of our products. We have a unique opportunity for a Technical Sales Engineer to join a team of innovative, driven individuals passionate about delivering low-c...

Prime Video India is seeking a Business Intelligence Engineer to drive customer insights for the PV India BI team. Business Intelligence Engineer, Prime Video India. As a Business Intelligence Engineer, you will generate insights that support Prime Video India's content, programming, marketing, a...

Reporting to Tom Walker, Head of Customer Support Engineering. After 30 days, you'll start to take ownership of customer cases, and work with the rest of the Support team to resolve any issues encountered. You'll learn about our product, our customers, our current support tools, and see a day in ...

Technical Support Specialist - French, Alexa Information & Ads. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team metrics. As a native French-speaking Support Engineer based out of our Cambridge offi...

Tier 4 Technical Support Engineer is the highest level of technical support at monday. Tier 4 Technical Support Engineer is the highest level of technical support at monday. Our Tier 4 Technical Support Engineers act as the bridge between our customer-facing teams and R&D, owning complex product ...

Agilent Customer Support Engineers. You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our. Maintain Agilent's customer service reputation by aligning with all corporate policies and procedures.

You will as Solutions Engineer support our UKI sales account team in a pre-sales technical role focused on Cisco and Cisco Partner technology for our Services Provider customers. Solutions Engineer at Cisco is a key technical role to drive customer technology and digital transformation. You will ...

Amazon's Pricing Team seeks a Support Engineer to maintain platform infrastructure and assist with automation initiatives that impact millions of customers. This role combines software engineering and systems knowledge to support operational efficiency and implement customer-focused solutions. Wo...

We are looking for an enthusiastic and skilled Senior Sales Engineer - Aviation to join our team and play a critical role providing technical expertise and support to our partners, to deliver successful satellite connectivity deployments. Your role will include in-depth customer technical support...

Technical Support Engineer, Focused Services. Our technical support team is critical to our success and mission. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Role: Senior IT Field Delivery Engineer. To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). Be compliant with management system policies, company policies & guidelines, and take responsibility for health & safety in...

Understand and incorporate customer feedback into design and development decisions, ensuring a high level of customer satisfaction. Experience with customer support. This position requires a technical candidate, with a strong development, consulting, and support background with proven customer-fa...

You may have experience of the following: Field Service Technician, Field Engineer, Electronics Field Service Engineer, IT Support, Electronics Engineer, Maintenance Engineer, Electrical Engineer, Technical Support, Installation Engineer, IT Trainer, Field Service Customer Engineer. As a Field Se...

Support Engineer / Technical Support Specialist / IT Support Engineer / Customer Support Engineer / Application Support Engineer / Software Support Engineer / Client Support Engineer / Systems Support Engineer / Service Desk Engineer / Helpdesk Engineer / Technical Solutions Engineer / IT Solutio...

As the Technical Support Engineer, you play a critical role in scaling support operations, enhancing product reliability, and delivering a top-class customer experience in a fast-paced FinTech environment. We’re looking for a Technical Support Engineer who thrives at the intersection of customer ...

The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space. Senior...

Role: Production Applications / L2 Support Engineer-INSIDE IR 35. Proactive in identifying and resolving production issues. Ideal for candidates interested in support-focused roles and working in dynamic, customer-facing environments.

The 1st Line Support Engineer will be the front line for call resolution regarding all IT-related issues within the organisation. Ability to provide first-level support for general IT operational issues, both face-to-face and remotely. Deliver excellent customer service, enhancing user satisfacti...

As an Infrastructure Support Engineer, you'll play a crucial role in customer infrastructure transition and transformation projects, ensuring top-notch service delivery for the client's customers. You'll work on incremental sales within existing accounts, collaborating with the transformation tea...

As Amazon's support team evolves to scale with our growing business, Support Engineers are tasked with enhancing customer experience through advanced troubleshooting and aiding our global engineering teams in resolving challenging issues. Support Engineer II, Payments Acceptance and Experience Te...

Our client is looking for a hands-on, customer-focused IT Engineer to join a dynamic team supporting 20,000+ users across multiple sites. Familiarity with change management and ticketing systems. Deliver 2nd line IT support for client onboarding/offboarding, onsite users, and AV/meeting room tech...

Prior experience in a customer-facing technical role such as Technical Support Engineer, Solutions Engineer/architect, or Customer Success Engineer at a SaaS company. Provide training and resources that set customers up for long-term success. A passion for delivering excellent customer service an...

Senior Software Engineer II - Contact Automation. Senior Software Engineer II - Contact Automation. As a Senior Software Engineer II in the Contact Automation team, you will play a pivotal role in shaping the future of customer support at Wise.

We are seeking a technically skilled and customer-centric Pre-Sales Engineer to join our team. You’ll continuously improve our pre-sales processes, refining demo environments, technical documentation, and other sales collateral to better support future efforts. This role is ideal for someone eage...

Platform reliability and release engineer - Hybrid - Permanent. Ensure consistent and timely releases to drive customer satisfaction and adoption, delivering new features, improvements, and fixes that enhance the overall platform experience. Support the use of engineering practices to automate ta...

At Amazon, we're working to be the most customer-centric company on earth. Amazon is a globally recognized brand, distributing millions of products annually to our loyal customers. The Design for Scale Reliability Engineer will support Amazon's Mechatronics and Sustainable Packaging Engineering t...

We are proud of the features we offer in our technical support team, including our thorough examination and analysis of support requests to enhance the customer experience. Support Engineer interview blog. Provide technical support to customers via Zendesk and Jira ticketing tools.

Are you passionate about driving customer success? Interested in learning new technologies? Do you thrive in a dynamic, fast-paced environment? AMC is seeking a Sr Support Engineer to provide support to partners and external customers as they build business-critical applications on our platform. ...

Reporting to the Manager, Customer Support Engineering, the Customer Support Engineer responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most out of the platform. Developing and improving intern...

Support Engineer / Technical Support Specialist / IT Support Engineer / Customer Support Engineer / Application Support Engineer / Software Support Engineer / Client Support Engineer / Systems Support Engineer / Service Desk Engineer / Helpdesk Engineer / Technical Solutions Engineer / IT Solutio...

Proven experience in a technical support, customer success, or engineering support role. As a Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving inquiries, and providing expert gu...

The Associate Sales Engineer plays a vital hybrid role, providing both direct customer engagement and critical support to Sales Engineers and Senior Sales Engineers. We are looking for an Associate Sales Engineer to join our growing global team at Sectigo. Support the mid-market, enterprise, and ...

Customer Technical Support & Dispatch Manager UK & Italy. Senior Technical Support Engineer. Technical Account Manager UK-PS, Enterprise Support.

We are seeking a technically skilled and customer-centric Pre-Sales Engineer to join our team. You’ll continuously improve our pre-sales processes, refining demo environments, technical documentation, and other sales collateral to better support future efforts. This role is ideal for someone eage...

We are hiring a Senior Mission Software Engineer to lead the design and implementation of Anduril’s flagship hardware and software products in support of customer missions. Anduril Industries is a defense technology company with a mission to transform U. We work with mission partners and operator...

Role: Senior Support Engineer (EMEA). The Senior Support Engineer is a crucial role in the customer experience team. Continually learn and expand your knowledge in areas that you are passionate about and improve the level of support you can deliver, as well as assisting members of the support tea...

Previous experience in Success or Support Engineer role for a SaaS company is a plus. Ability to understand customer requirements and see how MoEngage can add value in various ways. Take ownership of the relationship post-sales and grow the customer.

We're looking for an experienced individual to join us in the role of Support Engineer. Four or more years professional experience in a customer-facing technical support or engineering role. Working to improve our ability to effectively support our platform, including improving our monitoring and...

The End User Support department is built around excellence in customer service. Provide first point of contact support to end users, including guidance, training, and advice where applicable. End User Support Engineer page is loaded.

As a Product Support Engineer at Semperis, you will be an essential member of our Technical Delivery team. You will be integral in shaping future product development by listening to customer challenges and providing ongoing feedback to our management, Product, and R&D teams. Develops and maintain...

Support Engineer, Appstore Software Excellence. The Appstore Software Excellence team's vision is to promptly address end customer issues and reduce the cost of doing business. As part of this vision, the team will work on migrating existing services to a new infrastructure to better manage capac...