Customer support engineer jobs in London - Page 3Create job alerts

We are on the market, now seeking a Multi Skilled Engineer to join a reputable building company providing specialist support delivering to their commercial clients in the Government, Healthcare, Retail and Education sectors. You will need to be proactive and reliable to join their growing team and deliver first class support across a range of commercial sites. Based on static refurbishment projects across Kent, Surrey, Sussex and London, you will need to be dynamic and flexible Hours: Full time Monday to Friday Salary: upto £45,000 depending on experience You will be responsible for carrying out Multi Trade works across highend commercial refurbishments across static projects between the value of £25,000 and £250,000 Carrying out duties such as: • General fabric maintenance,, • Carpentry, joinery, and door repairs, • General plumbing and patch plastering, • Painting, decorating, and finishing, • Proven experience in building refurbishment (commercial environment preferred), • Strong all-round trade skills with a hands-on approach, • You will need to have a 'Can do attitude', • Excellent fault-finding and problem-solving ability, • Full UK driving licence (company van provided), • Good communication and customer service skills What's on offer: Competitive salary Company vehicle, fuel card and uniform provided Paid holiday entitlement + bank holidays Training and career development opportunities Supportive team environment with a focus on safety and quality If you are interested to discuss more details APPLY TODAY

Escalator Engineer London Salary: Up to £60,000 Are you an Escalator Engineer looking to take the next step in your career? If the answer is Yes, please read on…. We are a well-known and established Escalator Service, Installation and Repair company. Due to our ever-growing lift service portfolio, we are looking for an Escalator Engineer to cover London. Key Responsibilities of the successful Escalator Engineer: • Management of your own escalator in London, • Attend lift breakdowns and undertake planned servicing and maintenance work., • Providing Service and PPM work at customer sites, • Provide technical support and advice to customers and maximise the first-time fix rate, • NVQ Level 3 qualified in Escalator Engineering, • 2 years of experience in an Escalator Service / Maintenance Engineer position, • Relevant qualifications for the position, e.g. J Modules, • Proficient with fault finding, diagnosis and repair on either/both Passenger and Goods lifts, • Self-motivated, reliable, and organised indoth

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You’ll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities • Respond promptly to technical support requests via phone, email, and ticketing system, • Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times, • Provide face-to-face technical support through pre-scheduled client site visits, • Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle, • Keep clients and their IT teams regularly updated on ticket progress, • Identify recurring issues and contribute to permanent solutions, • Create and maintain technical documentation and knowledge base articles, • Deliver excellent customer service and a positive support experience at all times, • Manage your own ticket queue, triage effectively, and escalate where necessary, • Liaise with third-party vendors and partners to resolve complex issues, • Support, mentor, train, and develop the 1st Line Service Desk Analysts, • Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team, • Achieve relevant Microsoft and technical certificationsWhat We’re Looking For, • Excellent customer service, telephone, and client-facing skills, • Minimum 2 years’ experience providing IT support across multiple technologies (MSP experience is highly desirable), • Proven experience attending client sites and delivering face-to-face support, • Strong troubleshooting and support experience in the following technologies:, • Windows Server (on-premise and Azure), • Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint, • Microsoft Exchange, • Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere), • Backup and Disaster Recovery solutions, • Cyber-security tools and concepts (EDR, MFA, AV, incident response), • Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers), • Windows OS, macOS, and Microsoft Office, • Mobile device configuration and support, • Ability to configure, administer, and support both Windows and macOS devices, • Solid understanding of the cyber threat landscape and security best practices, • Proactive mindset with the ability to anticipate and prevent issues, • Excellent verbal and written communication skills – able to explain complex technical matters clearly to users of all levels, • A genuine passion for learning new technologies, demonstrated through certifications or personal projects, • Strong team player who is also highly self-motivated, • Calm and professional approach when dealing with difficult or demanding situations, • Full UK driving licenceWhat We Offer, • Hybrid working (3 days onsite, 2 days remote), • Varied and interesting workload across multiple client environments, • Opportunities to develop your technical skills and gain certifications

Have you got a mind for technology? Enjoy helping people and solving problems? The business provides a wide range of IT services and solutions to small to medium sized businesses across a range of industry sectors. You will be helping them with day-to-day problems that come up with their IT systems and equipment. For example, they may have a problem with Windows 10 or macOS computers; or you may be giving application support for Microsoft Office and Adobe products. Or it could be something related to cyber security, or file-sharing systems. And as you get more experience, you'll be handling more complex problems. You’ll speak with the customer to establish the problem, then work out a solution. As you gain experience, you’ll develop your project management skills and get involved in project implementations; from PC renovation and replacement, to Cloud services deployments, to implementing whole infrastructures on both a small and large scale. You'll gain experience of a wide range of IT disciplines that you would not expect to cover working for a large company. TRAINING AND DEVELOPMENT You’ll get loads of training and support from more experienced colleagues, and will take on more responsibility as time goes on. There will be a lot of investment in training and development for you. Over the first 2 years your strengths and interests will become clear, and your specific career path can be planned. For example, you may want to work towards being a senior support analyst, a network engineer, or a security engineer. Or perhaps customer management and line management if you like the sound of that. Other graduates have done well and progressed with the business. WHERE YOU’LL BE DOING IT The offices are near Liverpool Street station in the City of London. Most of the customers are based within walking distance (or a short tube ride). Once you have a bit more experience you will be able to work from home for one day a week, rising to 2. WHAT YOU’LL GET In addition to a starting salary of between £, you will get benefits including: subsidised gym membership, season ticket loan, subsidised lunch, and a bonus based on company performance. Hours are 8am-5pm, or 9am to 6pm Monday to Friday (occasional, paid, after hours or weekend work where needed). WHAT YOU’LL NEED A Computing related degree with a minimum 2:1. You’ll need to be happy dealing with people, and able to demonstrate that this is the type of work you are looking to do. And you will need some kind of experience in helping people with IT problems (even if just for a month or two, internships or voluntary work are ok). And you’ll need to be the sort of person who wants to keep learning and developing your skills. Start date June or July.

Senior IT Support Engineer London (Office-Based) Monday–Friday, 9:30am–6:00pmA globally established media agency with 1,000+ employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands.This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf.The Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta.This is a fully office-based position to ensure consistent on-site support coverage.Key Responsibilities • Provide 1st/2nd line technical support to internal users, • Configure and deploy hardware for employees and freelancers, • Administer user accounts and access permissions, • Support Apple devices (macOS, iOS, tvOS), • Manage and maintain Google Workspace environment, • Deliver remote support to UK and international teams, • Maintain accurate documentation and improve support processes, • Assist a sister company based within the same London officeTechnical Environment, • Apple macOS & hardware, • JAMF (100 certified minimum; exposure to 200 level desirable), • Google Workspace (Gmail, Drive, Groups, Calendar), • Okta (or similar identity management tools), • CrowdStrike Falcon, • Juniper switching & SonicWall firewalls, • Cisco Meraki access points, • Adobe Creative Cloud, • Video conferencing platforms (Google Meet, Zoom, Microsoft Teams), • Basic Windows supportRequired Experience, • Minimum 2+ years in an IT Support role, • Strong macOS troubleshooting (GUI & terminal), • Experience in fast-paced environments (agency/creative sector advantageous), • Helpdesk/ticketing system experience, • Excellent communication and customer service skills, • Strong organisational and time management abilitiesDesirable Skills, • Advanced JAMF or macOS MDM knowledge, • Shell scripting or automation experience, • Understanding of ISO 27001, SOC II, or similar security frameworks, • Familiarity with ITIL v4 practicesPersonal Attributes, • Proactive and solutions-focused, • Strong sense of ownership and accountability, • Confident communicator with internal stakeholders, • Eager to learn and develop technical skillsBenefits, • 25 days annual leave, • Pension scheme, • Life assurance, • Supportive leadership and collaborative culture, • Friendly, social working environment, • Trusted to work autonomously without micromanagementEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

A key second-line End User Support role focused on delivering an excellent digital employee experience. You will support and improve modern workplace technologies, resolve complex technical issues, and drive continuous service improvement, enabling colleagues to work productively, securely and collaboratively across the organisation. Client Details The hiring organisation is a small-sized entity operating within the Not for Profit industry. They are committed to supporting innovative projects and delivering impactful solutions through their technology department. Description • Provide advanced second- and third-line support for digital workplace technologies, • Investigate recurring incidents, identify root causes, and implement long-term fixes, • Ensure high service availability, reliability, and SLA performance, • Support and deliver workplace technology projects and M365 adoption initiatives, • Manage operating system upgrades with minimal user disruption, • Implement and support IAM, MFA, MAM and BYOD policies, • Configure and manage endpoint security, compliance and monitoring, • Maintain device backup, recovery and data protection solutions, • Manage end-user devices, assets, and workplace AV technology, • Deliver enhanced VIP and executive-level IT support, • Collaborate with stakeholders to evolve end-user services and improve DEX Profile A successful End User Support Engineer should have: • Strong customer-focused IT support and troubleshooting experience, • Advanced knowledge of Microsoft Intune, M365 and hybrid work environments, • Experience supporting IAM, MFA, MAM and BYOD solutions, • Familiarity with endpoint management and device compliance, • Experience using ITSM tools such as FreshDesk or ServiceNow, • Understanding of SaaS applications and enterprise systems, • Knowledge of security and compliance standards (e.g. Cyber Essentials, ISO), • Ability to analyse service data to drive continuous improvement, • Strong communication, stakeholder engagement and documentation skills, • Self-motivated, organised and able to manage multiple priorities Job Offer • Competitive daily rate between £250 and £400, paid in GBP., • Opportunity to work with a small-sized organisation in the Not for Profit industry, • Exposure to innovative projects within the technology department.

Water Industry Solutions Engineer, Pre-Sales, Remote, COR7554 Are you a technically minded engineer looking for a field-based role where you can combine problem-solving with customer engagement? This is a fantastic opportunity to build your career in the water industry while supporting innovative solutions that make a real-world impact. The RoleAs a Water Industry Solutions Engineer, you’ll provide technical expertise to support sales activities across the UK. Working closely with both customers and internal teams, you’ll advise on solutions, contribute to proposals, and help identify opportunities to improve processes and performance. You’ll play a key role in developing applications, delivering technical training, and supporting the rollout of new products. The role also involves conducting site visits, assisting with system design, and keeping up to date with market trends and regulations. This is a field-based position, covering the UK, requiring regular travel and customer interaction. The CompanyOur client is a leader in water quality, with a strong focus on innovation and sustainability, they provide reliable, easy-to-use solutions that help organisations monitor and improve water systems. This is a field based role, with candidates needing to be based in the UK. What’s Required?The ideal candidate for the role will have the following: * Experience within the water industry, ideally in wastewater treatment or process water environments * Strong technical understanding of water monitoring or instrumentation solutions * Ability to support pre-sales activities, including advising on solutions and contributing to proposals * Experience delivering training or technical support would be beneficial * Knowledge of process control systems such as SCADA or PLCs is advantageous Apply now to take on a varied, customer-facing role where you’ll combine technical expertise with real-world impact in the water industry. Water Industry Solutions Engineer, Pre-Sales, Remote, COR7554 Corriculo Ltd acts as an employment agency and an employment business. #AS #ChannelC

Role: 2nd Line IT Engineer Location: London + hybrid/on-site working Salary: Up to £36,000 + bonus + benefits Benefits: Private healthcare, share plan, enhanced annual leave, pension, life assurance, gym discounts, cycle to work scheme Our client, a leading organisation within the connectivity and managed services sector, is hiring a 2nd Line IT Engineer to support and resolve complex technical issues across a growing customer base. This role offers the opportunity to work within a fast-paced MSP environment, supporting modern cloud technologies and contributing to continuous service improvement. What you’ll do • Act as an escalation point for 1st Line Engineers, resolving 2nd Line incidents and service requests within agreed SLAs, • Provide support across Microsoft 365, Azure, and Intune environments, • Manage and remediate issues using RMM tools, • Diagnose and resolve networking issues including VPNs, firewalls, DNS, DHCP, LAN and WAN, • Support multiple client environments within an MSP setting, • Maintain accurate and structured technical documentation, • Assist with onboarding new clients and deploying IT solutions, • Collaborate with 3rd Line Engineers on more complex technical challenges, • Communicate clearly with customers and internal stakeholders, • Contribute to problem management and continual service improvement initiatives You’ll work closely with service desk teams, senior engineers, and client stakeholders to deliver high-quality technical support and maintain excellent customer satisfaction levels. What we’re looking for • Minimum 3 years’ experience within an MSP environment, • Strong experience supporting Microsoft 365, Azure, and Intune, • Experience using ConnectWise or similar PSA platforms, • Knowledge of RMM tools for remote monitoring and support, • Solid networking knowledge including TCP/IP, VLANs, VPNs, and firewalls, • Experience maintaining technical documentation platforms such as IT Glue, • Excellent troubleshooting and analytical skills, • Strong communication and customer service skills The ideal candidate will bring a proactive mindset, strong organisational skills, and a passion for technology within a collaborative, fast-moving environment. Desirable skills • Microsoft certifications including AZ-900, MS-900, or AZ-104, • macOS support experience within a business environment, • Experience mentoring junior engineers, • Strong documentation and knowledge base creation experience, • Exposure to CRM or ERP systems such as Oracle or Salesforce Why join? • Opportunity to work with modern cloud technologies and enterprise environments, • Clear progression and development opportunities, • Up to £36,000 salary plus bonus, • Private healthcare and wellbeing support, • Employee share scheme and enhanced holiday allowance, • Supportive and collaborative culture Apply now to join a growing technical team delivering high-quality managed services support.

Technical Support Engineer - Growing Managed Services Provider London - Hybrid (3 days per week in their office) Paying between £40,000-£42,000, depending on experience. We're working with a fast-growing Managed Services Provider that is expanding its technical support function. They're seeking a skilled and customer-focused 2nd Line Engineer who enjoys tackling varied technical challenges and wants to develop their career within a modern, ambitious MSP. This is an excellent opportunity for someone who thrives in a dynamic environment and wants exposure to new technologies as the business continues to scale. Key Responsibilities • Provide high-quality 1st - 3rd line support across a broad customer base, • Troubleshoot and resolve issues within Microsoft 365, Azure, and Windows Server environments, • Handle escalations from the 1st Line team and take ownership of more complex incidents, • Support project delivery, migrations, and infrastructure improvements, • Maintain accurate documentation and contribute to internal knowledge sharing, • Deliver remote and occasional on-site support when required Required experience: • Strong experience with the Microsoft ecosystem, including:, • Microsoft 365 administration, • Azure AD / Entra ID, • Windows Server (2016/2019/2022), • Exchange Online, SharePoint Online, Teams, • Good understanding of networking fundamentals (DNS, DHCP, VPN, firewalls), • Experience working within an MSP or multi-customer environment, • Confident troubleshooting hardware, software, and cloud-based issues Highly Beneficial: • Exposure to Google Workspace, • Experience supporting macOS devices, • PowerShell or other scripting knowledge, • Familiarity with RMM/PSA tools London - Hybrid (3 days per week in their office) Paying between £40,000-£42,000, depending on experience. Must be eligible to work in the UK.

About The RoleJoin a Major Nationwide Project as an Installation & Service Engineerphs WastekitReady to Build Something That Matters?If you’re an engineer who wants pride in their work, variety in their days, and the opportunity to grow with a business that’s investing in people and projects — we want to hear from you.Are you an engineer who wants more than just another service role?At phs Wastekit, we’re looking for Installation & Service Engineers to join us on an exciting, large-scale project delivering modern recycling solutions to customers across the UK. This is your chance to be part of something visible, impactful, and growing — with the support, training, and structure to help you succeed.The OpportunityAs an Installation & Service Engineer, you’ll be at the front line of our operation — installing, servicing, and commissioning recycling equipment in clean, well-managed customer environments. You won’t just fix machines; you’ll help customers transform the way they manage waste.You’ll be trusted to: • Install and service equipment safely and professionally, • Deliver on-site training to customers so they get the very best from their machines, • Carry out site surveys and support new installations as part of a co-ordinated national rollout, • Take real ownership of your work and your customer relationshipsThis role is planned, structured, and supported — working closely with our Service Desk and Operations teams to ensure jobs are organised efficiently and safely.Travel, Variety & Paid Nights Away. No two weeks are the same. The role involves planned travel across regions, with overnight stays required from time to time — all fully expensed. Some weekend work may be required occasionally, but this is balanced with proper planning and support.If you enjoy variety, autonomy, and seeing the results of your work on-site, this role delivers.Training & DevelopmentWe invest heavily in our engineers.You’ll receive:, • Regular technical and safety training, • Ongoing development to keep your mechanical, electrical, and hydraulic knowledge up to date, • A Train the Trainer qualification, enabling you to confidently train customers on installed equipment, • Clear standards, processes, and support to help you perform at your bestThis is a role where your skills are valued — and actively developed.What Success Looks Like, • High-quality installations and servicing completed safely and right first time, • SLAs consistently achieved and exceeded, • Customers who trust you, value your professionalism, and enjoy working with you, • Accurate job records, time, and parts logged correctly, • Pride in your van, tools, PPE, and the way you represent the businessWhat We’re Looking For., • Ideally, you’ll come from a service engineering, mechanical, electrical, or hydraulic background, • The ability to work independently with minimal supervision, • A professional, customer-focused attitude, • Confidence communicating clearly with customers and colleagues, • A disciplined, organised approach to paperwork and administration, • Most importantly, we’re looking for engineers who take ownership, care about quality, and want to be part of a team delivering something bigger.Why phs Wastekit?, • Be part of a major, high-profile project, • Work in clean, professional environments, • Excellent training and ongoing development, • Fully expensed nights away, • Company vehicle, tools, PPE, and uniform provided, • Strong operational support — you’re never on your ownIn return for your commitment and expertise, you will receive, • A competitive salary of £35,000.00., • We offer accredited ILM Training in house and external training., • Ongoing career and development opportunities., • Digital GP for you and your family., • Over £1000 worth of savings and discounts at Supermarkets and High Street stores with PHS Perks., • Company pension., • 24-hour wellbeing helpline., • All kit required for working effectively on the road.If you want a career with a well-established company, where you’ll be appreciated for the quality of your work, we would love to hear from you.Apply now.phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discriminati

Field Service Engineer – Heavy Plant & Construction Equipment Dartford, Kent Full-Time | Permanent Salary: £33,000 – £40,000 + Overtime A leading international machinery and equipment provider is looking to recruit an experienced Field Service Engineer to join its growing service team. Operating across the construction, material handling, recycling and transport sectors, the business has a long-established reputation for delivering high-quality equipment and aftersales support across the UK and internationally. This field-based role will be covering South West London, areas inside the M25, and the South Coast region from the Horsham area. The successful candidate will play a key role in delivering first-class customer service through the maintenance, servicing and repair of heavy construction plant and associated equipment. Working Hours: • Monday – Wednesday: 8:30am – 4:30pm, • Thursday: 8:30am – 4:00pm, • Friday: 8:30am – 3:30pmOvertime is paid at enhanced rates, including time and a half and double time where applicable.Key Responsibilities:, • Service, maintain and repair heavy construction and plant equipment, • Diagnose mechanical, hydraulic and electrical faults using diagnostic equipment and technical knowledge, • Carry out breakdown repairs and routine maintenance efficiently and safely, • Identify additional service and repair opportunities while on customer sites, • Complete electronic job reports, timesheets and service documentation accurately and in real time, • Install software updates and support equipment optimisation, • Order and manage parts required for repairs, • Support customers with technical advice and maintain high service standards, • Attend manufacturer and product training courses when required, • Participate in overtime and call-out rota where necessaryCandidate Requirements:, • NVQ Level 3, City & Guilds or equivalent qualification in Plant Maintenance, HGV, Agricultural Engineering or related discipline, • Experience servicing and repairing heavy plant, construction or agricultural equipment, • Strong diagnostic and fault-finding skills across diesel engines, hydraulics, transmissions and electrical systems, • Good understanding of modern diagnostic systems and computer-based service tools, • Strong communication and customer service skills, • Able to work independently and manage workload effectively, • Full UK driving licenceWhat’s on Offer:, • Competitive salary of £33,000 – £40,000, • Overtime paid at time and a half and double time, • Company vehicle and tools, • Pension scheme with employer contributions, • Health and wellbeing support including healthcare cash plan and GP access, • Enhanced family leave and sick pay, • Employee discounts and salary sacrifice schemes, • Ongoing manufacturer training and career development, • Long service recognition and team engagement initiativesThis is an excellent opportunity for a motivated engineer looking to join a well-established and supportive business with strong career progression and industry-leading training opportunities.

Role: IT Support Engineer - Education Salary: 32k Location: Croydon As a leading technology provider, our client uses the latest technologies to manage and maintain their customers' IT systems. Operating at the forefront of their industry, they work very closely with a range of schools and colleges and are now looking to recruit an IT Support Engineer who will be site based at a leading independent school in Wallingford, Oxfordshire. Primary Purpose : The role is varied and interesting, working with leading technologies in a school who are investing in enterprise grade infrastructure to support next generation teaching and learning.. As an IT Support Engineer, you will be responsible for resolving all user support issues, as well as administration of the school's network and IT systems. To be considered for this role, you must have experience of supporting and administering some of the following technologies: • Windows 11, Microsoft Office 365, • Microsoft Server 2019 / 2022, • Wired and wireless networks, firewalls and content filters, • PC's, Laptops, mobile devices and audio-visual systems, • Intune Most importantly, as an IT Support Engineer, it is essential that you are a clear and logical thinker with a quality approach to customer service. You should also be a good communicator with excellent social skills, ensuring that the teaching and support staff at the school are kept up-to-date with the progress of issue resolution. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Senior Network Engineer – 6-month contract VIQU IT has a customer who are seeking an experienced Senior Network Engineer to join their team, combining strong technical expertise with excellent planning and project management capabilities. This is a varied and hands-on role that goes beyond configuration work. You will play a key part in supporting business-as-usual (BAU) operations while also driving and coordinating small to medium-sized projects that arise from remediation activities. Key Responsibilities • Support BAU network operations, ensuring stability, performance, and security, • Plan and deliver remediation-driven projects (e.g., security patching, firmware upgrades, hardware refreshes), • Work closely with the Network Team Lead to support resource allocation, workload planning, and prioritisation, • Manage and coordinate incident response, ensuring timely resolution and communication, • Handle vendor maintenance notifications and assess operational impact, • Raise and manage change requests in line with governance processes, • Strong background in network engineering (routing, switching, security, and infrastructure), • Proven ability to plan and deliver projects, not just execute technical tasks, • Experience supporting BAU environments alongside project delivery, • Familiarity with ITSM processes (incident, change, problem management), • Strong organisational and coordination skills, with attention to detail About the Role This position is ideal for someone who enjoys a balance of technical delivery, planning, and team collaboration. You’ll be instrumental in ensuring that remediation activities are effectively managed as structured deliverables, while also helping the wider team stay aligned and efficient. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

2nd Line Systems Engineer *CANDIDATES MUST HAVE MANAGED SERVICE PROVIDER (MSP) EXPERIENCE * Hybrid working following successful completion of 3 month induction. We are seeking a proactive 2nd LineSystems Engineer to join our clients Service Delivery Team, delivering top-tier IT support both remotely and on client sites. Responsibilities: • Respond to technical requests via phone, email, and ticketing system., • Resolve 2nd line and NOC support tickets promptly., • Provide on-site client support and maintain clear ticket documentation., • Identify recurring IT issues and implement permanent solutions., • Develop technical guides, mentor 1st Line Analysts, and liaise with partners/vendors., • Minimum 3 years IT support experience, in an MSP environment., • Experience working on a busy service desk., • Strong customer service and client-facing skills., • Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup/DR solutions, and cyber-security technologies., • Competent with Windows, macOS, and mobile device support., • Excellent communication, problem-solving, and teamwork skills.

Role: IT Support Technician Location: Wembley, London Salary: £28,000 - £32,000 A growing IT Services business is looking for an IT Support Technician to support one of their customer environments based in Wembley. This is a user-facing role suited to someone who enjoys being hands-on, visible and embedded within the customer environment rather than sitting behind a remote service desk all day. You will be the go-to person onsite for day-to-day support, working closely with end users while also collaborating with the wider technical team. The environment is fast-moving and varied, so this role suits someone who is proactive, personable and comfortable taking ownership of issues from start to finish. Responsibilities: • Providing onsite IT support across desktops, laptops and mobile devices, • Supporting Microsoft 365 technologies including Outlook, Teams and SharePoint, • Troubleshooting hardware, software and connectivity issues, • Managing users and devices across Active Directory / Entra ID, • Escalating more complex issues where required whilst remaining the onsite point of contact, • Windows Servers, • Microsoft 365, • Azure / Entra ID, • Network Troubleshooting, • Intune / Autopilot Keywords: Onsite Support Technician, IT Support Technician, Desktop Support Engineer, EUC Engineer, 1st Line Support, 2nd Line Support, Microsoft 365, Active Directory, Entra ID, Intune, IT Services, MSP, Wembley, London

Pre-Sales Network Engineer – Remote - £90k - 120k + 20% bonus + car allowance + extensive benefits package (SC cleared) Our client is at the forefront of digital transformation, supporting the world’s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Pre-Sales Network Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current SC clearance. As Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders. Responsibilities include: • Leading technical discovery and supporting the full sales cycle, • Differentiating solutions from competitors using compelling value stories, • Acting as a technical expert across integrators, service providers, and Government, • Partnering with product and engineering to influence roadmaps and relay market feedback, • Contributing to technical documentation, RFPs, and whitepapers, • Building strong customer relationships and identifying upsell opportunities, • Representing customer needs internally and advocating for technical alignment, • Participating in industry events, speaking engagements, and strategic initiatives, • 5+ years’ experience in IT, with at least 2 years in presales, network engineering, or technical support, • Demonstrable success supporting UK Government or public sector clients, • Ability to translate technical challenges into clear commercial value, • Confident at C-Suite Level and able to hold customer meetings onsite, • Cisco routing, switching, gateways, and applications, • TCP/IP, SNMP, Netflow, VoIP, • LAN/WAN topologies (MPLS, Frame Relay, ATM), • Security concepts and network infrastructure design, • Network performance and fault/alert management, • Operating systems – Linux, Windows, • Cloud and virtualisation technologies – SDN/NFV, Public/Private Cloud, • Performance tools – HP/OV, Tivoli, EMC SMARTS, ArcSight, • Relevant certifications – CCNA, CCNP, CCIE, • Formal presales training (e.g. Sandler, Siebel, Afterburner), • Exposure to packet analysis, troubleshooting., • Degree in Computer Science, Software Engineering, or equivalent technical military training, • MBA or relevant business/leadership qualification, • Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop, • Experience authoring whitepapers, contributing to product strategy, • Familiarity with security audits, RFP/RFI responses, • Exposure to security analytics tools and techniques, such as log analysis, anomaly detection, or traffic monitoring, with an interest in developing stronger skills., • Understanding of full packet capture and analysis concepts, or hands-on experience with tools like Wireshark, Zeek, or similar platforms., • Awareness of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001) and how they apply to network assurance. Keywords – network, networking, network engineer, principle engineer, principle network engineer, cybersecurity, software engineer, Wireshark, Zeek, RFP/RFI, Arbor, Radwhere, Riverbed, A10, ExtraHop, TCP/IP, SNMP, Netflow, VoIP, CCNA, CCNP, CCIE, SC clearance, security clearance, pre-sales, presales, sales engineer, network sales engineer, remote, homebased

About the Role We are seeking a hands-on UAV Prototyping Engineer to join an advanced engineering team developing next-generation drone systems. This role covers the full product lifecycle — from concept design through to prototyping, testing, and production — in a fast-paced, R&D-driven environment. Key Responsibilities • Design and develop UAV systems from initial concept to production, • Build, test, and iterate drone prototypes, • Contribute to design for manufacture and component selection, • Support field testing, customer trials, and product validation, • Collaborate with multidisciplinary teams across engineering and production, • Lead or contribute to design and development projectsSkills & ExperienceEssential, • 3–5 years’ experience with multi-rotor UAV platforms, • Strong understanding of:, • UAV electronics and propulsion, • communication protocols and RF systems, • Hands-on experience with UAV build and prototyping, • Proficiency in CAD/CAM tools (e.g. SolidWorks or Fusion 360), • Experience reading and producing engineering drawingsDesirable, • Experience with flight systems (e.g. Ardupilot, Pixhawk, Betaflight), • PCB or electronics design experience, • 3D printing or rapid prototyping capability, • Drone pilot certification (A2 CofC / GVC), • Strong problem-solving mindset and attention to detail

Site Engineer Location: Dagenham About the Role We are looking for a Site Engineer to join our service team in Dagenham, responsible for the repair and preventative maintenance of materials handling and ancillary equipment. This is a varied, customer-facing role where you'll be a key technical representative on site, ensuring equipment reliability and excellent service delivery. You'll also support the Area Service Manager, acting as a first point of contact for defined support activities within the service team and helping to maintain strong customer relationships. Key Responsibilities • Carry out preventative maintenance on materials handling and ancillary equipment, • Diagnose faults and complete repairs efficiently and safely, • Accurately complete service reports and timesheets, • Manage and control parts stock on site, • Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements, • Liaise closely with the After Sales Office to provide customers with accurate repair updates and ETAs, • Identify and communicate chargeable follow-up work, completing it in a timely manner, • Ensure all company and customer health & safety procedures are strictly followed, • Identify and pass on sales leads for Jungheinrich equipment and After Sales products, • Automotive Technicians, • HGV Engineers, • Mobile Plant Engineers, • Forklift Engineers, • A full UK driving licence, • A good general level of education, • Experience in a customer-facing role, • The ability to work independently and unsupervised

The Engineering Lead forms an integral part of the ISS Livv maintenance service delivery. The role is the primary interface between Key Account Network and the Livv business. You will direct, deliver and lead the operations and maintenance service delivery across the Livv client, ensuring effective implementation of maintenance activities to provide safe, compliant and productive Livv workplaces - driving satisfaction and profitability. The role includes leading the engineering on site and supervising contractors in accordance with the organisations policies and procedures, which will encompass hiring, training and delivering staff appraisals. You will be involved in planning, assigning and directing work and addressing feedback. Experience & Traits • Practitioner experience of Technical Services in a building services environment - preferably in integrated facilities management within Corporate environment, • Vocational Education in Electrical/Mechanical Engineering or equivalent (In this section we include country specific qualifications), • In-country Chartered/Registered/Licensed Engineer. (In this section we include country specific licenses), • Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems, • Experience with subcontractor and vendor contract management, • Experience with managing key performance indicators, • Experience with capacity planning and reporting, • Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems), • Strong Microsoft Office suite skills and knowledge of ISS platforms e.g. FMS / Insight / Coupa, • Passion for workplace experience and service delivery., • Knowledge of mathematical concepts such as probability and statistical inference, and fundamentals of algebra, • Able to read, analyse, write procedure manuals, and interpret general business periodicals, journals, technical, procedures, or governmental regulations, • Ability to effectively communicate – in person / phone / email / message, • Experience of High Risk Activities and evidence of Safe Systems of Work training., • Ability to explore a situation, assess and offer different options to formulate a plan that meets or exceeds objectives and expectations., • Ensuring client sites are safe, compliant and with evidence that documentation is up to date and that teams comply with internal standards and external regulations., • Central point of contact to coordinate site / client / ISS stakeholder requests in line with local needs., • Receiving, logging, allocating and tracking reactive works requests using Maximo – communicating closely with all stakeholders – prioritising against both client and business needs to ensure KPIs are met., • Ensuring Operations & Maintenance Documents of Drawings, O&M manuals, Site Operators Manual, etc. are up to date and neatly stored and readily retrievable, • Reviewing, editing and maintaining SOPS/MOPS/EOPS as appropriate for site operations, • Understanding client operations rules for each Livv client workplace under care and as provided by the Account Manager – ensuring this is communicated to contractors., • Performing supervisory functions common to a facility maintenance and utility plant operations organisation, • Making task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team, • Maintaining and updating PPM tracker for all Livv sites – chasing missing PPMs., • Supporting the creation and implementation of local compliance frameworks in line with client requirements., • Optimised scheduling of planned works / subcontractors (where required) to minimise costs and prevent operational delays, • Overseeing WIP to ensure timely, accurate and margin enhancing performance., • Close management of subcontractors, inc. negotiating quotations, raising, receipting POs and permit support., • Directing, engaging and managing relevant stakeholders – inc. NRM, Helpdesk and specialist subcontractors., • Mobilisation support, inc. setting-up logbooks / loading of assets / relaying access requirements to Helpdesk., • Regularly reviewing and auditing asset lists and PPM planners in line with customer needs., • Providing regular reporting to stakeholders, ie, statutory compliance and PPMs., • Supporting with tender opportunities for new customers to create optimised operational solutions., • Reviewing and evaluating performance and ensure quality standards are being met, • Work with stakeholders to ensure efficient utilisation of colleagues and supply partner, • Within spaces provided, maintain effective storage and inventory of; spare parts, tools, and service equipment in a neat and orderly manner, • Coordinate with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work; This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site., • Provide data for reports as required and other status reports, equipment evaluations or scope of work for outside contractors as needed, • Provide or direct equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimising risk to workers, • Assist in obtaining and evaluating subcontractor and vendor quotes, for site or facility projects., • Assist Site Lead by ensuring all assigned employees are aware of and comply with Company, government and client policies, procedures, and regulations, • Available for 24/7 work and emergency corrective maintenance/action activities, • Comply with all Group, and HSEQ requirements and programs, as provided

Croydon | £28,000 – £32,000 DOE + Benefits | Full Time, Permanent | Site-Based A leading education technology provider supporting schools across the South East is seeking an Schools IT Support Engineer to join a well-established secondary school in Surrey. This Schools IT Support Engineer role offers the opportunity to work on-site within a modern, Microsoft-based environment, supporting the day-to-day running of IT systems that directly enable teaching and learning. As an Schools IT Support Engineer, you will act as the primary technical contact on-site, ensuring users receive fast, effective support while maintaining core infrastructure across the school. This is a hands-on, varied role within a progressive education IT setting, offering strong exposure to both support and infrastructure technologies. Key Responsibilities • Act as the dedicated on-site IT Support Engineer, providing day-to-day technical support, • Deliver 1st/2nd line support across hardware, software and user issues, • Support Windows Server (2019/2022/2025) environments, • Manage Windows 11 devices and Microsoft 365 services, • Maintain wired and wireless networks, firewalls and filtering systems, • Support AV equipment and classroom technology, • Communicate clearly with users regarding issue resolution and updatesExperience Required, • Experience in an Schools IT Support Engineer or similar technical support role within Education sector, • Strong knowledge of Windows 11 and Microsoft 365, • Exposure to Windows Server environments (2019/2022), • Understanding of networking fundamentals (LAN/WAN, Wi-Fi, firewalls), • Experience supporting end-user devices and AV equipment, • Strong communication and customer service skills, • Must be commutable to Croydon on a daily basis

Our client, a growing, technically driven MSP that’s investing heavily in automation and next generation technology require a 2 nd Line Engineer to join their expanding team. This is an exciting opportunity to join an MSP with ambitious plans and a pro-active solution driven approach.The role is offered with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with the 1st line support team to resolve incidents quickly and escalate to the 3rd line engineering team when required. You will carry out preventive and investigative tasks aimed at improving system performance and preventing recurring issues, including root-cause analysis and uptime optimization. The role also involves handling advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: • Previous 2nd line support experience - preferably within an MSP., • Strong proficiency in Windows operating systems (Windows 7, 8, and 10, • Knowledge of DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN networking principles., • Experience with Windows Server administration, including GPO, Active Directory, File Servers, and other server roles., • Proficiency in Microsoft Office 365 and email services including Exchange, Exchange Online, Mimecast, and Gmail., • Familiarity with Microsoft Azure administration, SharePoint Online, Teams configuration, and Jamf., • Experience with Intune, including Device Management, Conditional Access Policies, and Autopilot., • Security practices, including firewalls and Windows security for servers and workstations.

Technical Sales Manager – Embedded Systems - Remote UK Full-Time | Competitive Salary + Bonus + Benefits A leading specialist in advanced technology solutions is seeking a dynamic Technical Sales Engineer to join their embedded division. This is an exciting opportunity to become part of a highly technical sales environment, representing a portfolio of cutting-edge embedded computing solutions to customers across the UK About the Role: As a Technical Sales Manager, you will work closely with a broad range of industrial and technology-focused customers. You will provide pre-sales technical consultation, identify and develop new business opportunities, and nurture existing accounts. Your expertise in embedded systems and your customer-first mindset will be central to delivering tailored solutions and driving revenue growth. Key Responsibilities: • Manage and develop a portfolio of customers, • Identify customer needs and propose suitable embedded technology solutions, • Provide technical product demonstrations, proposals, and project support, • Collaborate with internal engineering and product teams to develop tailored offerings, • Attend customer visits, trade shows, and technical events as required, • Maintain accurate forecasting and reporting via CRM systems Ideal Candidate Profile: • Proven background in technical sales or field applications within the embedded computing or electronics industry, • Sound knowledge of embedded hardware or software (e.g., SBCs, modules, microcontrollers, RTOS, SoCs), • Strong commercial awareness and customer engagement skills, • Self-motivated, with excellent communication and presentation abilities, • Full UK driving licence, • Engineering or electronics-related qualification (HNC/HND/Degree) desirable What’s On Offer: • Competitive basic salary plus uncapped bonus, • Company car or car allowance, • Private medical insurance & pension, • Ongoing training & career development, • A role within a collaborative and innovative team

The Sr Enterprise Account Executive is responsible for expanding the Cofense market share in the DACH region. • Location - Remote UK (must reside in the UK Region), • Required Languages- English & German, • Perks- Private Health Care, Uncapped Variable Comp, Paid PTO, Employee Appreciation Days, • Ideal Candidate Profile: 8 plus years of enterprise sales in cybersecurity with experience selling enterprise security solutions into organizations with 2,500+ employees. Cofense is the only cybersecurity platform focused exclusively on stopping phishing—the most persistent and evolving cyber threat. Our expert-supervised AI, combined with real-time intelligence from 35M+ trained users, detects advanced phishing attacks other solutions miss and remediates them in minutes. Cofense delivers high-confidence alerts that reduce false positives and identify false negatives, improving security team efficiency. Real-world simulations continuously train employees to recognize and report what technology can’t catch. Cofense augments your existing email defenses, covering phishing detection and response gaps. Essential Duties/Responsibilities • Exceed quarterly and annual revenue goals, • Build relationships with key decision-makers in information security departments and IT across a variety of industries., • Sales at CIO / CISO / and Head of Infrastructure level, • Present technical and business messaging, presentation, and demonstration, • Self-starter with ability to clearly engage a message, generate interest, create meetings, and manage associated pipeline., • Demonstrable track record of closing Enterprise opportunities from $200k to $1m., • The position will require regular travel, as well as the ability to represent our company at events., • Other duties as assigned. Knowledge, Skills and Abilities Required • Fluent in German and English, • Experience as a presenter on information security topics at conferences and events preferred., • Knowledge of the sales training and methodologies needed to manage a complex sales cycle to conclusion (TAS / MH / MEDDPIC / KARRASS), • Cofense are an established Gartner top right MQ vendor with a large customer base and strong brand. The role requires a start-up mentality to drive activity to open up new accounts., • Expertise in managing sales opportunities from prospect to closure., • Ability to provide live and web-based demonstrations of the Cofense solution without sales engineer support (though SE support is available as needed), • Excellent negotiation, presentation and communication skills, • Capability to present technical information to a variety of audiences, • Demonstrated ability to forecast and manage information using SalesForce.com, • Ability to manage and cultivate an extensive list of contacts in the information security field, • Ability to manage multiple high priority tasks to successful completion, • Ability to work in a fast paced, geographically dispersed organisation, • Experience of closing business in Europe, • Ability to travel regularly across Europe., • French and / or German at business level ideal., • Ability to run efficient technical sales process including POC and Close Plans and run cycles in a controlled fashion., • Ability to work a direct touch sales campaign with end user, partner, or system integrator whilst maintaining control and access to end user., • Motivated and tenacious individual ready to take a proven technical solution and managed service to market. Education and/or Experience: • University degree preferred, • 5 years + successful experience in external sales of information security services or products, • Hands-on experience in providing information security services • Disclaimer- The above statements are neither intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be a listing of all of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. This job description is not a contract of employment, either express or implied. Employment with Cofense will be voluntarily entered into and your employment is considered at will. Cofense reserves the right to alter the job description at any time without notice. Cofense is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [protected class] including, but not limited to: veteran status, uniform service member status, race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, physical or mental disability, marital status, genetic information or any other status or characteristic protected by applicable national, federal, state or local laws and ordinances. We adhere to these commitments in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, and discipline.

Our client is at the forefront of digital transformation, supporting the world’s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Sales Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current SC clearance. Key Requirements SC Clearance is essential alongside strong client facing/presales experience from start to finish with hands on networking and designing skills, capable of operating in complex and secure environments. Essential skills and experience: • 5+ years’ experience in IT, with at least 2 years in presales, network engineering, or technical support, • Demonstrable success supporting UK Government or public sector clients, • Ability to translate technical challenges into clear commercial value, • Confident at C-Suite Level and able to hold customer meetings onsite, • Strong expertise in:, • Cisco routing, switching, gateways, and applications, • TCP/IP, SNMP, Netflow, VoIP, • LAN/WAN topologies (MPLS, Frame Relay, ATM), • Security concepts and network infrastructure design, • Network performance and fault/alert management, • Solid understanding of:, • Operating systems – Linux, Windows, • Cloud and virtualisation technologies – SDN/NFV, Public/Private Cloud, • Performance tools – HP/OV, Tivoli, EMC SMARTS, ArcSight, • Relevant certifications – CCNA, CCNP, CCIE, • Formal presales training (e.g. Sandler, Siebel, Afterburner), • Exposure to packet analysis, troubleshooting., • Comfortable with 60-70% UK travel Desirable qualifications: • Degree in Computer Science, Software Engineering, or equivalent technical military training, • MBA or relevant business/leadership qualification, • Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop, • Experience authoring whitepapers, contributing to product strategy, • Familiarity with security audits, RFP/RFI responses, • Exposure to security analytics tools and techniques, such as log analysis, anomaly detection, or traffic monitoring, with an interest in developing stronger skills., • Understanding of full packet capture and analysis concepts, or hands-on experience with tools like Wireshark, Zeek, or similar platforms., • Awareness of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001) and how they apply to network assurance. Role & Responsibilities As Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders. Responsibilities include: • Leading technical discovery and supporting the full sales cycle, • Differentiating solutions from competitors using compelling value stories, • Acting as a technical expert across integrators, service providers, and Government, • Partnering with product and engineering to influence roadmaps and relay market feedback, • Contributing to technical documentation, RFPs, and whitepapers, • Building strong customer relationships and identifying upsell opportunities, • Representing customer needs internally and advocating for technical alignment, • Participating in industry events, speaking engagements, and strategic initiatives, • Helping customers use the product to find / troubleshoot problems in PoC etc. Additional Details Remote Working: • Officially home-based, • Must be comfortable with regular travel for:, • Client meetings 3-4 days per week, • Annual conference, • Quarterly convention for Sales Engineers

Presales Solutions Engineer - £55K - £65K + £5K car allowance + uncapped comms - 2-3 days a week in the office Progress into the world of Solution Architecture? Work with exceptional leaders who will fully support you on this journey? Have access to loads of training and development? A genuine journey to be the lead Network Security Presales Solutions Architect in time? I have a great opportunity at a top multi-vendor MSP. This business is a multi-award-winning business with offices to match. Massive amounts of work, constant tech exposure, and the opportunity to progress to Senior Presales Solution Architecture/Enterprise Architecture. This role would suit a Jnr Presales Solutions Engineer or a Technical Cisco Engineer/Consultant/ Tech Architect looking to enter the world of presales Solutions Architecture as full training will be provided and as such this is a great career developing opportunity. Throughout your journey you will be consistently supported in your growth with the companies' vendors as further down the line you will be working and supporting more complex designs. You will be a part of a high performing presales team that always thrive to be better. We need hungry and passionate individuals who come from a strong Cisco tech background with bags of personality to start working with clients, writing BOM’s, Bids, Proposals and start working towards being a fully fledged Presales SA. You will eventually head up the Networking Practice and the growth in this role is amazing. Key Skills: • Cisco Core R&S, • LAN Enterprise, • Firewalls, • Broad networking experience, • Excellent communication & presentation skills (written & verbal), • Designing and working closely with customers, • Great attention to detail, • Full UK driving license Responsibilities: • Consistently working closely with customers and exceeding their needs, • Obtaining the needs of the client and providing them with a detailed presentation, • Day to day support of internal and external projects, • Being a point of contact for customers and assist with demos and calls, • Support the sales and bid teams with customer proposals, • Create (BOMS) bills-of-materials for vendors to submit and quote on

COSTAR GROUP - SENIOR SALES ENGINEER, MATTERPORT - LONDON OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. ABOUT MATTERPORT Matterport, part of CoStar Group, is leading the digital transformation of the built world. Our groundbreaking spatial computing platform turns buildings into data making every space more valuable and accessible. Millions of buildings in more than 177 countries have been transformed into immersive Matterport digital twins to improve every part of the building lifecycle from planning, construction, and operations to documentation, appraisal, and marketing. Learn more about ___. DESCRIPTION We are seeking a Senior Sales Engineer to support the accelerating global demand for Matterport’s platform and solutions. This role represents a senior level of individual technical leadership within the Sales Engineering organization and is designed for a deeply experienced technical sales professional who operates as a strategic advisor, internal authority, and external thought leader. This position owns the most complex and business-critical technical engagements, shapes how Matterport sells and deploys solutions at scale, and materially influences product direction, go-to-market strategy, and enterprise customer success. The role reports to the regional Sales Engineering leader and operates with a high degree of autonomy and accountability across regions, accounts, and teams. RESPONSIBILITIES Enterprise & Strategic Technical Leadership • Serve as the primary technical authority for complex, high-value, and strategically significant sales opportunities, including channel, enterprise and global accounts., • Advise executive-level customer stakeholders on architectural decisions, security posture, integrations, and long-term platform strategy., • Act as a trusted technical advisor to internal sales leadership on deal strategy, risk assessment, and solution positioning., • Define and lead advanced solution architectures, custom integrations, and proof-of-concept engagements that address ambiguous, multi-system customer requirements., • Set technical standards for demonstrations, pilots, and solution validation efforts across the Sales Engineering organization., • Own and guide resolution of non-standard, high-risk technical challenges with accountability for outcomes that impact revenue and customer trust., • Organizational Thought Leadership, • Establish best practices, methodologies, and technical frameworks used by the broader Sales Engineering team., • Influence company-wide technical selling strategy, including how Matterport positions security, integrations, data workflows, and platform extensibility., • Serve as a recognized internal subject matter expert across 3D capture, spatial data workflows, cloud architecture, and enterprise integrations. Cross-Functional Influence • Provide authoritative field insight to Product Management, Product Marketing, Security, and R&D to shape roadmap prioritization, enterprise readiness, and competitive differentiation., • Translate customer and partner needs into actionable product and platform recommendations with clear business rationale., • Contribute to broader organizational initiatives that require deep technical and commercial judgment. Enablement & Technical Mentorship • Design and deliver advanced technical training programs for Sales Engineers, Account Executives, and strategic partners., • Mentor junior and mid-level Sales Engineers, raising the overall technical bar of the organization., • Guide onboarding and development frameworks to support scale, consistency, and technical excellence. Security & Risk Leadership • Lead enterprise-level security, privacy, and compliance discussions with customers and partners., • Act as a technical escalation point for security-related inquiries and solution reviews., • Partner with internal security and legal stakeholders to align customer requirements with Matterport’s policies and capabilities., • External Representation, • Represent Matterport as a technical thought leader at industry events, executive briefings, webinars, and conferences., • Engage with strategic partners and ecosystem vendors to define joint solution approaches and integration strategies. Leadership Continuity • Provide leadership coverage and decision-making support during manager absences., • May direct or coordinate the activities of other Sales Engineers on complex initiatives without formal people-management responsibility. QUALIFICATIONS • Bachelor’s degree or equivalent experience, • In-depth experience supporting B2B SaaS solutions in a pre-sales or technical consulting capacity, with demonstrated enterprise-level impact., • Proven history of long-term commitment and progression within prior organizations., • Exceptional executive-level communication skills, with the ability to influence technical and non-technical stakeholders across functions and seniority levels., • Experience with APIs, SDKs, and custom integrations, including hands-on prototyping using technologies such as JavaScript and GraphQL., • Advanced understanding of 3D data types (models, point clouds, imagery) and the workflows customers use to operationalize spatial data., • Strong knowledge of cloud platforms, security architecture, and authentication technologies (e.g., AWS, SAML, OAuth)., • Working understanding of machine learning and AI concepts as applied to data-driven products., • Willingness and ability to travel up to 50% as business needs require., • In addition to requirement for English, either French or German is highly preferred, Spanish or Italian would also be advantageous. Preferred Qualifications • Extensive expertise in reality capture technologies and the competitive landscape., • Deep knowledge of the Matterport platform, ecosystem integrations, and partner offerings., • Advanced familiarity with 3D modelling, visualization, and construction/engineering platforms such as Autodesk, SketchUp, Procore, PlanGrid, Unity, Unreal Engine, or similar., • Experience shaping technical strategy for large partners or enterprise customers., • Recognized externally or internally as a subject matter expert in spatial data or related technologies. WHAT’S IN IT FOR YOU? Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in the Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs. #Matterport #LI-ST3 CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Senior ML/MLOps Engineer (MLflow) | Databricks | Azure) About Optima Partners We’re an advanced data & business consultancy helping major consumer brands transform through data-driven customer strategy, design, and engineering. Our clients include leading UK and global brands across financial services, retail, and more. Join a practitioner-led, fast-growing team delivering ML systems that actually make it into production. We’re growing our engineering team and looking for an MLOps Engineer who loves building real, production grade ML systems not just proof‑of‑concepts. If you enjoy working across the full ML lifecycle and have strong MLflow experience, this role is built for you. What You’ll Do • Own end-to-end ML model lifecycles from training to deployment to monitoring, • Productionise models built in PyTorch, TensorFlow, or Scikit‑learn, • Use MLflow for experiment tracking, model versioning, deployment, and release workflows, • Build scalable data & ML pipelines in Databricks (Delta, DLT, Jobs), • Design and maintain Azure data architectures (Data Lake, Synapse, SQL DW), • Create robust CI/CD pipelines for ML + data using Azure DevOps, Git, Jenkins, • Automate infrastructure with Terraform / ARM / Ansible, • Work closely with engineering teams to deliver real-world ML systems across multiple sectors. Tech Stack You’ll Work With • Python, SQL, PySpark, • PyTorch, TensorFlow, Scikit‑learn, • MLflow (core focus), Databricks, Azure, • IaC: Terraform, ARM, Ansible, • Git, Azure DevOps, Jenkins What We’re Looking For ✔️ 3+ years in ML Engineering, MLOps, or Data Engineering ✔️ Hands-on experience productionising ML models ✔️ Strong MLflow + Databricks experience ✔️ Consulting experience is a plus ✔️ Comfortable working in Agile environments Join us to build production‑ready ML systems that make a real impact working with modern tooling, great people, and the freedom, support, and rewards to grow your career fast. What We Offer • Competitive base salary, • 15% discretionary company bonus, • Up to 37 days’ holiday, • Private medical insurance, • Group life assurance & income protection, • Salary sacrifice pension scheme

Job Title: Senior Field Engineer Location: London (onsite) Job Type: Full-Time Job Description: We are seeking a highly skilled and experienced Senior Field Engineer to join our dynamic IT team based in our London office near Aldgate. The ideal candidate will have a strong technical background in networking and physical infrastructure, excellent problem-solving skills, and the ability to lead IT projects and support initiatives. The role may require planned travel within the UK and Europe as required by customers. Key Responsibilities: • Onsite troubleshoot with strong network skills for customer infrastructure including understanding of CGNAT connection within firewalls using Starlink, • Technical Support: Provide advanced technical support to resolve complex IT issues for end-users and clients., • System Maintenance: Oversee the maintenance and administration of IT systems, including servers, networks, and applications., • Project Management: Lead and manage IT projects, such as system upgrades, migrations, and deployments., • Security Management: Implement and maintain security protocols to safeguard data and IT infrastructure., • Documentation: Create and maintain comprehensive documentation for IT processes, systems, and procedures. Customer documentation needs to be to a high level of detail., • Team Leadership: Mentor and guide junior field engineers, providing training and support as needed., • Vendor Management: Coordinate with external vendors and service providers to ensure timely and effective delivery of IT services. Qualifications: • Education: Bachelor's degree in Computer Science, Information Technology, or a related field., • Experience: Minimum of 5 years of experience in IT support or a related role, MSP experience would be an advantage, with at least 2 years in a senior or leadership position., • Technical Skills: Proficiency in operating systems (Windows, Linux, macOS), networking, hardware, and software troubleshooting., • Microsoft 365 and Microsoft Azure infrastructure to configure and deploy new hardware i.e. Firewall, switches and wireless, • Attention to detail and ability to resolve issues with high level of troubleshooting skills Certifications: • Relevant certifications such as CompTIA A+, Network, Microsoft Az-104 or 305, or Cisco Certified Network Associate (CCNA) are preferred. Nice to have would be experience in Palo Alto firewalls, • Soft Skills: Strong analytical and problem-solving abilities, excellent communication skills, and the ability to work well under pressure., • Leadership: Proven experience in leading IT teams and managing projects. Work Schedule: • Monday to Friday 8.30am to 5:30pm

Job Title: UAV Prototyping Engineer Summary: Revolutionise UAV technology from concept to production in our cutting-edge London lab. Location: Wandsworth, London - on site at least 4 days a week Working Hours: Full time, Monday to Thursday, 9:30 am - 6:00 pm, Friday 9:30 am - 5:00 pm (1-hour lunch break) About FAC Technology: FAC Technology is a leader in the development of advanced composite materials and lightweight structures. The company works on cutting-edge projects across industries, including aerospace, defence, automotive, and emerging technology sectors. The company has generated a portfolio of technologies including drones, resins and aerospace components, which it is now commercialising. UAV Systems Engineer Role The company is seeking technical individuals to join its UAV quadcopter design and production team and contribute to a hands-on, innovative workspace. The role encompasses all stages of product development: initial concept creation, prototype testing, supplier selection, design for manufacture, customer trials and production. You will have the opportunity to lead individual design and development projects, as well as working in a wider team. The role will require a willingness to travel to support field tests or customer demos & trade shows (about 5-15% of your time) with the remainder spent at our London-based prototype production facility. Requirements: • 3 - 5 years of experience with multi-rotor platforms, including Betaflight, Ardupilot and Pixhawk, • Thorough understanding of UAV systems including electronics, comms protocols, RF, structures, and propulsion, • PCB & Electronics design experience, • Practical hands-on experience of UAV manufacture, • CAD/CAM capability, Fusion360 or Solidworks, • Familiarity with engineering drawings, • 3D printing experience Desirable Traits: • Excitement to work with new technology, • Strong attention to detail and a commitment to quality, • FPV / Drone Pilot - A2 / GVC certification would be a plus, • Team player with good communication skills, • Willingness to learn and adapt to new tasks, • Problem-solving attitude and a proactive approach to engineering challenges, • A degree in Aeronautical/ Electronic/ Mechanical Engineering or other relevant field What We Offer: • Competitive reward package, • Participation in cycle to work scheme and gym membership, • 25 days annual leave, • Experience working in a dynamic technical environment with rapid development cycles, • Support for CPD including engineering Chartership, • Opportunity for UK or international travel to attend field tests and customer demonstrations How to Apply: If you wish to be considered for the role of UAV Prototyping Engineer, please send a CV and covering letter via LinkedIn. WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK. DUE TO THE NATURE OF THE WORK ALL CANDIDATES WILL BE REQUIRED TO COMPLETE A BPSS SCREENING PRIOR TO EMPLOYMENT

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role The Application Support Engineer will provide operational and technical support for business-critical applications built on C# and .NET technologies. The role focuses on maintaining application stability, resolving production issues, supporting releases, and collaborating with development teams to ensure reliable, secure, and performant systems in live environment Your responsibilities: · Provide day-to-day support for C#/.NET-based applications across production and non-production environments. · Investigate and resolve application incidents, including code-related and configuration issues. · Analyse application logs, exceptions, and stack traces to identify root causes. · Perform minor code fixes, configuration updates, and application patches under controlled processes. · Work closely with development teams to support bug fixes, enhancements, and releases. · Monitor application health, performance, and availability using monitoring and alerting tools. · Execute database queries and data corrections to support application functionality. · Support deployments, version upgrades, and environment changes for .NET applications. · Maintain support documentation, known-error records, and operational runbooks. · Participate in on-call or shift-based support and contribute to service improvement initiatives. Your Profile Essential skills/knowledge/experience: · Experience supporting C# / .NET applications in production environments. · Good understanding of application architecture, including APIs, services, and background jobs. · Hands-on experience analysing logs, exceptions, and error traces in .NET applications. · Proficiency in SQL for data investigation, validation, and corrective actions. · Experience with incident, problem, and change management processes (ITIL aligned). · Ability to troubleshoot issues across application, database, and infrastructure layers. · Familiarity with deployment and release support for .NET-based systems. · Experience working with monitoring and alerting tools for application support. · Strong analytical, troubleshooting, and communication skills. · Experience working in Agile or DevOps-oriented environments. Desirable skills/knowledge/experience: (As applicable) · Exposure to ASP.NET / .NET Core / Web APIs. · Experience with Azure-hosted .NET applications or cloud platforms. · Knowledge of CI/CD pipelines supporting C# applications. · Familiarity with scripting or automation for support activities. · Understanding of application security, authentication, and authorization concepts. · Experience supporting customer-facing or high-availability applications. Rewards & Benefits TCS is consistently voted a Top Employer in the TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process 2. Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., 3. Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., 4. HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

DevSecOps Engineers – Mid to Lead Level Location: London Type: Permanent Working Pattern: 4xFlex, 37.5 hours per week We are currently working with a client in the Defence and Security sector who are expanding their London-based team and are looking to hire DevSecOps Engineers with a strong focus on Infrastructure Engineering, across mid to lead level. This opportunity supports a range of programmes across the Defence, Cyber and Intelligence domains, delivering secure, scalable and high-performing infrastructure solutions within mission-critical environments. A key requirement for this position is the ability to obtain and maintain high-level security clearance. If you do not currently hold this, support will be provided throughout the application process. The Role: As a DevSecOps Engineer with an Infrastructure Engineering focus, you will play a central role in the design, integration, administration and security of systems and applications. You will be responsible for building and maintaining scalable, reliable and secure infrastructure, ensuring it supports complex and evolving technical environments. You will work within a multi-disciplined team, collaborating across engineering and delivery functions to integrate and deploy features effectively. Depending on your level of experience, you will either contribute to infrastructure delivery (mid-level) or take on additional responsibility for technical ownership, decision-making and guiding engineering activities (lead level). This role spans the full systems lifecycle, offering exposure to architecture, design, deployment, support, migration and decommissioning activities. You will also have the opportunity to work across Public, Private and Hybrid Cloud environments, helping to optimise performance, scalability and security. Key Responsibilities: • Design, build, deploy and manage a broad range of IT infrastructure aligned to customer requirements, • Apply infrastructure engineering best practices to ensure systems are scalable, reliable and secure, • Develop Infrastructure as Code (IaC) and supporting scripts, integrating these into CI/CD pipelines and wider toolchains, • Drive automation and repeatability across infrastructure deployments and system integration, • Deliver full end-to-end systems lifecycle management, from initial architecture and design through to deployment, support, migration and decommissioning, • Support the integration and delivery of large and complex solutions within wider system-of-systems environments, • Contribute to integration, testing and deployment activities to ensure optimal performance and reliability, • Undertake deployments across Public, Private and Hybrid Cloud environments, identifying constraints and optimising infrastructure performance and security, • Collaborate with multi-disciplinary teams to ensure successful delivery of infrastructure solutions within DevSecOps frameworks Skills & Experience: • Strong experience within DevSecOps environments, working within Agile methodologies (SCRUM, Sprints), • Experience using tools such as Jira and Confluence for planning and collaboration, • Proficiency in Windows and Linux systems administration, including technologies such as Active Directory, • Experience with virtualisation technologies and concepts, including VMware vSphere, ARIA Ops performance monitoring and NSX (software-defined networking), • Experience configuring and managing web proxy servers (e.g. Squid), • Strong experience with automation technologies including Terraform, Ansible and Packer for complex builds, • Experience building and maintaining CI/CD pipelines (e.g. Jenkins), • Understanding of Git-based version control (Git, Bitbucket, GitLab), including integration and branching strategies, • Knowledge of containerisation technologies such as Docker and Kubernetes, • Experience with scripting languages including PowerShell and Bash, • Experience using Python, • Solid understanding of networking fundamentals, including IPv4 addressing and routing, • Experience with logging and monitoring tools such as Zabbix and Splunk, • Understanding of cloud technologies and concepts, particularly AWS Certification (Desirable): AWS Certification / CCNA Certification / Oracle Java Certification / ISTQB Certification / OSCP Certification / Linux Administration (RHCSA or RHCE) / Microsoft Certified: Windows Server Hybrid Administrator Associate / Red Hat Certified Specialist in Ansible Automation (EX407) / Terraform / Associate Certification PLEASE NOTE: eDV clearance is required to start. The process can take up to 18 months

Design Engineer (Electrical) – Data Centres London / European travel required We’re working in partnership with a long-standing client we’ve supported for over 5 years in building out a specialist design function to support their growing data centre portfolio across Europe. This organisation sits in a strong position within the market established and credible, yet still agile and not one of the largest global players. That balance means you’ll have visibility, autonomy, and the opportunity to make a real impact, rather than feeling like just another number in a large corporate structure. They are now looking to appoint a Design Engineer (Electrical) to take ownership of electrical design across complex, large-scale data centre projects, working from early development stages through to operational handover. You’ll act as a key technical authority, ensuring designs are robust, compliant, and aligned with both project requirements and customer expectations. This is a highly customer-facing role where your ability to communicate, influence, and translate complex technical concepts will be critical. Key Responsibilities • Lead electrical design coordination across data centre projects from concept through to completion, • Provide technical direction, ensuring alignment with project briefs and Basis of Design, • Act as the primary technical contact for customer RFP responses, • Produce and present technical solutions to customers and stakeholders, • Deliver weekly progress reports to senior leadership, highlighting key updates, risks, and achievements, • Support the integration of multi-disciplinary design elements to ensure seamless project delivery, • Maintain a strong focus on quality, safety, compliance, and customer satisfaction About You • Degree qualified in Electrical Engineering (Chartered or working towards), • 6–8 years’ experience in data centre design, engineering, or mission-critical infrastructure, • Strong technical understanding of MEP systems, MV/LV distribution, and relevant regulations, • Proven experience delivering feasibility studies, technical reports, and design reviews, • Confident communicator with the ability to engage technical and non-technical stakeholders, • Strong customer focus with the ability to manage complex technical queries, • Comfortable working in a fast-paced environment with international travel (approx. once per month across Europe) Why This Opportunity? • Work with an established data centre operator with a strong and growing European footprint, • Join a team we’ve helped build over the past 5+ years, with a clear focus on design excellence and customer collaboration, • Play a visible, influential role where your work directly impacts project outcomes and client relationships, • Be part of a business that values expertise, ownership, and long-term development rather than hierarchy

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role Desktop Support Engineer (DSS) . Required Technical Skill Set : Install, Configure, Maintain and troubleshoot end user desktops, Laptops, Peripherals, Printers...etc. Your responsibilities: • Deskside Support will provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc., • Incident handling: including troubleshooting, break fix; follows incident management process., • Service Requests: Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component., • Software application support for applications both commercial off the shelf and customer developed., • Perform ICMS and PC sign off on every PC deployment and collection, • Assist in end user support or consultations., • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues., • Receive, diagnose, assess and resolve Deskside Incidents, • IMAC’s - Prepare new and existing equipment for deployment, • Move existing equipment (PC, notebook, Thin Client, network printer etc.…) and update configurations, as necessary., • Change an existing hardware/software component and verify functionality upon completion, • IMAC Update in CMDB, • Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM) Your Profile Essential skills/knowledge/experience: • Strong English proficiency and inter personal skills., • Provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc, • Experience in Windows & non-Windows Operating environment, • Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component., • Provide and maintain warranty/maintenance documentation for Assets, to be included in Operations Manual., • Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software., • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals., • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users., • Supervise complaint ticketing system and follow timely resolution of all work orders., • Able to configure and use Microsoft Enterprise applications (including SCCM and Active Directory)., • Creation/restoration of images and up gradation of patches using SCCM., • Ability to participate in the design, architect and engineering of software deployments/installation process., • Demonstrated ability to provide user support by means of remote access tools., • Ability to communicate effectively with both Business/Management and Vendor resources & acquire knowledge from them., • Knowledge on Asset management., • Preferred Certifications: MCSA (Win 7 Enterprise Desktop Support) & ITIL Foundation / Intermediate. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

London office (Hybrid working - minimum 3 days per week in the office but could be more depending on business needs) Salary: £32,000 p.a. plus benefits Are you an experienced IT Support Engineer, looking for a new and challenging opportunity? We are a well-established organisation who helps UK companies develop their business’ in China, and there is room on our team for someone who can bring value to our IT Support team. The IT Support Engineer role will be expected to act as the first point of contact for IT issues, providing support across hardware, software, and cloud-based services in Microsoft Azure and Microsoft 365. The role includes managing and deploying end-user devices and network infrastructure, administering identity and access services using Microsoft Entra ID and Exchange Online, and supporting business applications such as Microsoft Dynamics 365. The successful candidate will handle incident resolution, user onboarding and offboarding, system documentation, and AV/collaboration tools including Microsoft Teams. In addition, the role involves supporting cybersecurity practices by ensuring systems and users remain compliant with company policies. Key Responsibilities • Act as the first point of contact for all IT issues (hardware, software), including support for cloud-based services hosted in Microsoft Azure, • Configure, deploy, manage, and support PCs, laptops, printers, servers, and network infrastructure, • Administer identity, access, and productivity services using Microsoft Entra ID, Exchange Online, and the Microsoft 365 Admin Centre, • Support and manage data within Microsoft Dynamics 365, ensuring data integrity, system performance, and appropriate user access, • Assist with employee onboarding and offboarding, including account provisioning/deactivation, access control, and user training on IT systems and cloud tools, • Set up and maintain meeting rooms and AV systems, ensuring seamless integration with collaboration tools such as Microsoft Teams and Zoom, • Resolve incidents and service requests through accurate diagnosis and timely resolution, • Perform root cause analysis and proactively identify opportunities to improve IT services, • Assist in monitoring and responding to security incidents, including phishing reports and suspicious account activity, • Support the implementation and enforcement of security controls such as MFA, Conditional Access, and endpoint protection, • Ensure endpoint devices are secure, patched, and compliant with company policies, • Promote security best practices and support internal user awareness initiatives, • Maintain accurate and up-to-date documentation for all IT systems and processes, • Support ongoing IT projects and contribute to continuous improvement initiatives Benefits • Excellent company pension contribution, • 30 days annual leave, • Life insurance (4x salary), • EAP Essential Skills • A bachelor degree in Computer Science or equivalent experience., • Minimum 2 years of 1st line support of desktop/laptop and Microsoft Azure admin centre, including Active Directory (Entra ID) and Exchange., • Good experience with network infrastructure including DNS/DHCP/switches/firewalls/LAN/wireless cabling in an enterprise environment., • Good understanding and hands-on experience with corporate cybersecurity practices, including phishing awareness, endpoint security, multi-factor authentication (MFA), and secure user access management., • Excellent customer service skills, both written and verbally., • Pro-active and able to work under pressure., • Excellent troubleshooting skills. About Company The China-Britain Business Council (CBBC) helps UK companies grow and develop their business in China, via a network of offices across China and the UK. Our mission is to help UK companies of all sizes and sectors, whether new entrants or established operations, access the full potential of one of the fastest growing markets in the world. We deliver a range of practical services, including advice and consultancy, market research, event management, trade missions and exhibitions, and incorporation. Through more than 60 years of engagement, we have built up exceptional connections with government and business across China. How To Apply CBBC embraces diversity. We warmly welcome applications from all qualified applicants. Only candidates who have the legal right to work in the UK will be considered for this role. We are unable to offer sponsorship at this time. Interested candidates are invited to send a detailed C.V. together with a cover letter explaining how your interest and compatibility for the role meets our requirements. The email subject should be “IT Engineer Application” and you should email your application to: . We encourage early applications. We regret that only short-listed candidates will be notified and that applicants who fail to provide a covering letter will not be considered. If you have not had a response within 14 days of the closing date below, then your application has not been taken forward to interview stage. Telephone enquiries and personal visits will NOT be accepted The closing date for applications is Sunday, 10th May 2026.

Role Summary - Senior AI Engineer Aubay UK is seeking a highly skilled and versatile Senior AI Engineer for our leading oil and gas client. The Senior AI Engineer is responsible for designing, developing, and deploying advanced AI and machine-learning solutions for enterprise-level clients. The ideal candidate will have a strong foundation in mathematics or computer science and a proven track record of delivering innovative AI capabilities across diverse industries. This role requires both strategic and hands-on technical expertise, with the ability to operate autonomously, evaluate trade-offs, recommend optimal approaches, and own the end-to-end development of impactful AI solutions. The engineer will work collaboratively across multidisciplinary teams, providing thought leadership in cutting-edge AI technologies, including deep learning, graph neural networks, generative AI, and retrieval augmented system. Required Skills and Experience: • 5+ years of professional experience delivering advanced AI / ML solutions in industry or engineering environments., • Strong expertise in Python and AI/ML libraries: PyTorch, TensorFlow, Scikit‑Learn, Keras, NumPy, Pandas, JAX, XGBoost, PyTorch Geometric, OpenCV, Transformers, LangChain, Pinecone., • Proven hands‑on experience deploying models in production and building scalable AI software., • Deep understanding of advanced modelling methods: deep learning, GNNs, computer vision, sensor fusion, vector embeddings, RAG, generative AI., • Experience designing AI/ML architectures and providing strategic technical guidance to enterprise clients., • Proficiency with cloud compute platforms for training and deployment (Azure, AWS, GCP, or similar)., • Strong communication skills, able to influence architecture decisions and explain complex concepts clearly., • Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, Statistics, or related STEM field. Desired Skills and Experience: • Background in reliability engineering, corrosion, WRFM (Well & Reservoir Facility Management), advanced sensing, or process engineering., • Experience with downstream customer platforms or trading ERP systems., • Hands-on experience with platforms such as Azure ML Studio, Palantir Foundry, or Databricks Mosaic., • Familiarity with NLP, LLM deployment, agent-based AI (MCP, A2A, N8N), and advanced RAG architectures. Roles and Responsibilities: • Lead the end‑to‑end development, deployment, and delivery of AI and machine learning solutions for enterprise clients, ensuring scalability, reliability, and real‑world impact., • Apply advanced AI techniques—including deep learning, classical ML, graph neural networks, object detection, sensor fusion, vector embeddings, retrieval‑augmented generation (RAG), and generative AI models—to design systems that learn, adapt, and operate autonomously., • Provide strategic architectural guidance on AI systems, ensuring efficient design, cloud‑ready deployment, and alignment with enterprise architectural standards., • Collaborate with multidisciplinary teams (engineering, product, domain experts) to create AI‑driven solutions that automate analysis, enhance decision‑making, and generate actionable insights., • Lead the design and implementation of AI pipelines, including experimentation, model training, evaluation, optimisation, and production deployment., • Serve as a thought leader on emerging AI technologies, including LLMs, generative AI, agent-based systems (MCP, A2A, N8N), and advanced RAG frameworks, helping guide innovation and best practices., • Communicate complex technical concepts to non‑technical stakeholders, providing clear strategic recommendations and architectural oversight., • Ensure all AI solutions meet standards for performance, security, cloud governance, and operational reliability, leveraging modern cloud environments for model training and deployment. Aubay's Take Our client is one of the Super Major global energy companies with who are working to power progress through cleaner energy solutions. You will have the opportunity to work in a challenging but rewarding environment that is fast paced and changing fundamentally, and work towards transforming the business of a Super Major energy company to meet the ambition to be a net-zero emissions energy business by 2050, whilst delivering a world class business case that has a strong societal license to operate. In your role you will be expected to enact change and deliver value globally across business lines and geographies. Benefits from Aubay At Aubay UK, people are at the heart of our business. We offer a competitive remunerations package which includes a range of benefits. You will receive continuous support from our dedicated team of Talent Acquisition Specialists who will support your career development and success during your assignment with our client.

Job Title: Principal Product Safety Engineer Salary: £70,000- £74,000 dependent upon experience Location: Portsmouth/ Frimley/ New Malden or Bristol We currently have a vacancy to join one of the world’s leading, global defence, security and aerospace companies as a Principal Product Safety Engineer. The role can be based in Broad Oak, Frimley, New Malden or Filton and offers a hybrid working pattern. This will be working a 37 hour week with a 1pm finish on Fridays. The company works at the cutting edge of technology, creating more than 100 new inventions every year for customers in over 100 countries. The Combat System is the heart of any platform and being part of integrating these complex systems safely through design and assurance is the role of the Product Safety team. Working independently and collaboratively with like-minded Product Safety Engineers, you will be critical in underpinning the integrity of cutting-edge technology from design concept through to disposal. As a valued stakeholder working alongside Design Technical Authorities, you will play a pivotal role challenging the norm as well as bringing new ideas to the table across a varied and ever-changing portfolio of Combat System projects. Main Responsibilities: • Providing support to the functions Technical Authority teams with the management of the hazards, risks and associated mitigations and contribute to the development of the hazard log and the maturity of information contained within, • Responsible for product safety strategy/argument assessment against major subsystems or key complex technologies, • Production of high-quality submissions including hazard logs, safety cases and safety plans, • Organising and facilitate HAZIDs and review meetings and contribute to other HAZIDs when required, • Working with the Technical Authority teams and embedded Safety Engineers in collating adequate product safety related evidence to support the safety case argument and acceptance via the Requirements and Acceptance Team Benefits: • Annual bonus, • Enhanced Pension scheme- up to 14% combined, • Flexible working pattern including working from home/ flexible start and finish times, • 25 holiday days plus bank holidays- 26 days after 5 years’ service/ 27 days after 10 years’ service, • Early finish on Fridays, • Shared Incentive Plan, • Employee Assistance Programme, • Cycle to Work Scheme, • Life Assurance (you and your spouse/ partner)- 6 x salary, • Ill Health Income Protection/ Private Medical Insurance- 50% of salary About You: • Knowledge of safety management processes and techniques, • Experience of working in more than one phase of the Engineering Lifecycle, with sufficient experience of design principles to enable a good understanding of adjacent phases and through life engineering issues, • Awareness of customer defence standards such as: DSA-02, JSP430, Def Stan 00-56, MilStn 882E, BS EN 61508, • Familiar with the principles of a Safety Management System, • Experienced in writing technical documentation to an elevated level, • Experience in Product Safety within Software Systems would be advantageous, • Engineers at all levels should possess an academic qualification in Engineering or other related STEM subjects as well as specific (either academic or professional) qualifications and become recognised as Incorporated or Chartered Engineers through an appropriate recognised professional institution. Engineers are encouraged, and will be supported, to achieve the relevant accreditation. You must be eligible to apply for SC clearance and, therefore, must hold a British passport and have lived and worked in the UK for the past 5 years About Aeropeople: Whether you’re looking for your next job or searching out the next superstar to join your team… Aeropeople’s expertise and experience is entrenched in the aerospace, aviation, engineering, motorsport, automotive, and defence industries. We have the insight and know-how at both a local and international level to help bring people and businesses together, saving time and energy. Our capability is validated through our Engineering Services division encompassing Aircraft Line Maintenance services and Continuing Airworthiness Maintenance Organisation (CAMO), combined with our Aviation Training division offering technical training aircraft courses. During registration, please let us know where you are currently located or which locations you would consider taking a position in, required salary and notice period. For the latest news, events and jobs please search ‘Aeropeople Ltd’ on LinkedIn and Facebook for our latest jobs

Verification & Validation Engineer Location: New Malden (hybrid) Salary: £55,000 - £65,000 What’s your possible? At Northrop Grumman UK, you are part of a team driving innovation where it matters most – solving tomorrow’s challenges and shaping the technology solutions of the future. It’s what we call Defining Possible. This mindset goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. The Opportunity This is more than just a job; it’s a mission. As a Verification & Validation Engineer, you will play a pivotal role in proving the performance, safety and compliance of our software and hardware products. You’ll work within a multi‑disciplined project environment, supporting planning, execution and reporting of Verification & Validation activities that enable critical UK defence capabilities. You’ll be part of our UK Defence business – a sovereign software and systems centre of excellence delivering complex, multi‑domain command and control systems. Our work forms an essential backbone of the Royal Navy and wider mission systems, and you’ll join a team that thrives on curiosity, collaboration and innovation. What You’ll Be Doing • Promoting best practice across the Verification & Validation engineering lifecycle in line with corporate and industry standards., • Planning, conducting and reporting Verification & Validation activities using approved methods, tools and processes., • Leading or supervising engineers to ensure effective delivery of scoped work packages., • Contributing to project artefacts such as requirements inputs, design estimates, management plans, metrics and reviews., • Participating in design reviews, risk reviews, integration, acceptance and diagnostic test activities., • Managing defect investigation, issue resolution and progress reporting to programme stakeholders., • Applying IVVTQA principles and supporting systems engineering activities across requirements, design, integration, Verification & Validation and acceptance stages. What We’re Looking For Essential: • Degree, HND, HNC or equivalent experience in Systems Engineering, Software Engineering, Control Systems Engineering or similar field., • Significant experience (5+ years) in planning and delivering IVVTQA / Verification & Validation activities within a systems engineering lifecycle., • Competence in using DOORS or similar requirements and test management tools., • Experience applying Verification & Validation processes aligned to defence, military or recognised industry standards., • Ability to supervise, coach and support junior engineers., • Strong analytical and problem‑solving skills, including root cause analysis and development of effective remediation actions. Preferred: • Experience working within complex, safety‑critical or regulated engineering environments. Security Clearance Due to the nature of our work, you must be a UK national to meet security requirements. You must be able to obtain and maintain SC (Security Check) clearance. Our recruitment team is here to help guide you through the process: Benefits • Flexible and hybrid working options, including the option of a compressed fortnight., • Private healthcare and a comprehensive cash health plan., • Holiday buy/sell scheme., • Career development programmes and mentoring., • Performance-related bonuses. Why Join Us? A Mission to Believe In Every day we contribute to building a more secure and connected world across land, sea, air, space and cyberspace. From advanced maritime systems to multi‑domain command and control, your work will help shape the future of national security. A Place to Belong and Thrive We’re committed to an inclusive culture where every voice matters. From our Employee Resource Groups to partnerships with organisations such as Women in Defence, AFBE and Mind, we’re building a workplace where you can bring your authentic self. Your Career, Your Way With diverse roles, technical pathways, mentorship and tailored career development, you can shape your career in the way that works for you. We also offer flexibility to help balance life, wellbeing and work commitments. Ready to Apply? Yes: Submit your application online today. Possibly: Reach out to our team for a confidential chat – No: Explore more opportunities with Northrop Grumman UK. We’re growing across the country

This is a full-time remote role for a Microbiological Safety Cabinet and LEV Technician to join our Clean Air Team. The Technician will be responsible for conducting testing and inspection at client sites, troubleshooting, and repairing systems as necessary, and preparing accurate reports and documentation of system performance. Client sites are in the higher education, medical research and healthcare sectors - predominantly around London and the Southeast. Essential Duties and Responsibilities: • Perform scheduled service, preventative maintenance, and verification on various makes/models of Microbiological Safety cabinets (MSC’S) and other associated laboratory equipment., • Perform thorough examination and test of LEV (Local Exhausted Ventilation Systems)., • Capture and retain technical knowledge from an experienced Field Service Engineer to ensure continuity of expertise., • Manage service visits across the UK but mainly within the London and Southeast area, including regular travel and some short-notice requirements., • Produce accurate service reports and relevant documentation following all site visits and activities., • Complete accurate expense accounting related to travel and service visits., • Use service-related software tools, manage instrument files, and support customers in resolving issues where relevant., • Identify and escalate potential business opportunities discovered during customer visits. Education/Experience: • Combination of Technical Qualification and 3 years’ experience in a field service role required, • Preferred experience with Microbiological Safety Cabinets (MSC’s) and associated laboratory equipment., • Experience with LEV systems (Local Exhausted Ventilated Systems) with P601 certification highly advantageous. Hybrid role including: • Customer laboratory settings – Pharmaceutical, • Customer laboratory settings – Chemical e.g. factory / refinery, • In-house laboratory – Light industrial / chemical, • Some long-distance driving, • Physical work including: Lifting light equipment and manual handling, Instrument / machine disassembly, leaning over, behind and under or on top of lab benches for access, Occasional working at height, including roof work of buildings., • Occasional overnight stays away from home

You'll be the first employee for the UK subsidiary of a leading sodium-ion battery company headquartered in China, specialising in the research, development, and manufacturing of cathode materials, battery cells, packs, and systems. Key applications include light e-mobility, energy storage systems, industrial and UPS. Role Purpose As the company continues to scale globally, we are seeking a Battery Application Engineer to ensure our products meet customer requirements, integrate seamlessly into their systems, and deliver reliable performance in real-world applications. Key Responsibilities • Serve as the primary technical interface for clients and partners across the UK and Europe, providing both pre- and post-sales application support., • Bachelor’s degree (or higher) in Electrical/Electronic Engineering, Chemical Engineering, Mechatronics, or related field., • Experience in battery application engineering, systems integration, or test/validation for battery systems., • Strong grasp of battery fundamentals (cell chemistries, pack architecture, thermal management, ageing mechanisms) and power electronics interfaces., • Hands-on with BMS configuration and diagnostics; familiarity with SOC/SOH algorithms and protection strategies., • Proficient with communication protocols and tools (CANalyzer/CANoe, Vector tools, serial/RS-485 analysers)., • Opportunity to shape real-world applications of next-generation sodium-ion technology., • Fast-growing, cross-border environment with clear impact on product and strategy., • Competitive compensation, performance bonus, and professional development.

Role: Senior Software Engineer – Defence Location: North London Job Type: Permanent, Full Time, Hybrid We are partnering with a leading defence radar technology company to recruit a Senior Software Engineer. This is an exciting opportunity to work on cutting-edge systems, contributing to the full software lifecycle for advanced, high-performance products used in critical environments. The Role As a Senior Software Engineer, you will take ownership of software development from initial concept through to verification and delivery. You’ll play a key role in designing robust solutions, supporting existing systems, and mentoring junior engineers. Key Responsibilities • Develop high-quality software using best engineering practices for innovative and commercially viable products, • Own the full software development lifecycle: specification, design, implementation, testing, and maintenance, • Enhance and support existing software in line with business and customer requirements, • Collaborate with internal teams, customers, and external partners on technical solutions, • Provide guidance and mentorship to junior engineers, acting as a technical role model, • Contribute to additional project activities as required About You • Strong expertise in C++, • Proven experience delivering projects across the full software development lifecycle, • Proficient with Microsoft Visual Studio (2022 or later), • Strong communication skills (written and verbal), • Degree in a relevant discipline Desirable: • Experience with GUI/UX or Human-Computer Interaction (HCI), • Knowledge of scripting languages such as Python or PowerShell Why Apply? • Work on advanced defence technologies with real-world impact, • Be part of a highly skilled engineering team, • Opportunity to mentor and shape future talent, • Engage with complex, technically challenging projects SECURITY REQUIREMENTS: Candidates must be eligible/be willing to obtain SC clearance, and therefore hold British Citizenship.

Electrical Engineer Location: Golders Green, London 40 Hours per week – 8am-5pm Van Included Are you an experienced Electrical Engineer looking to join a dynamic team where your expertise will make a real impact? We’re seeking a proactive and skilled Engineer (Electrical Bias) to help us deliver exceptional service standards across our contract. Key Responsibilities · Ensure full awareness of and compliance with contractual KPIs and SLAs. · Maintain accurate and timely updates within the Aurora Computer-Based · Maintenance System, ensuring PPM and reactive tasks are completed with correct data. · Work closely with the Lead Engineer and Contract Manager to consistently maintain high service levels. · Support the Contract Support team to drive excellent customer satisfaction. · Carry out Planned Preventative Maintenance (PPM) in accordance with manufacturers’ guidelines. · Complete and return all PPM and work-related documentation promptly. · Manage fast and effective procurement of materials and services; proactively identify additional works and raise quotations. · Investigate major operational incidents and produce reports as required. · Attend all callouts in collaboration with the helpdesk team. · Promote and uphold strong Health & Safety culture across the team. · Carry out both reactive and planned maintenance tasks as needed. About You · Proven experience in electrical engineering with a recognised qualification, including 18th Edition certification. · Strong understanding of Health & Safety and safe working practices. · A proactive approach with the ability to anticipate, diagnose, and repair faults efficiently. · Excellent problem-solving skills and attention to detail. · Willingness and availability to participate in the on-call rota (essential). What’s in it for you? · 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service! · Overtime availability · Matched pension · Life Assurance & Private Medical Insurance (after 12 months) · Flexible benefits including retail discounts, electric car scheme, wellbeing support · Recognition & referral bonus programmes · Volunteering day & Employee Assistance Programme At Dalkia, we’re passionate about delivering high-quality facilities services that keep our clients’ buildings running smoothly. We promote a culture of safety, collaboration, and professional growth. As a Maintenance Assistant, you’ll be a valued member of a trusted team committed to excellence and customer satisfaction. We are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.

Internal Title: Join epx's Technical Services Engineer Talent Pool! About epx Epx, formerly EP&T Global, is a global leader in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. The Role: We are seeking to build a talent pool for our Technical Services Engineer role. As a TSE, you will: • Support customer delivery across key portfolios in Europe., • Utilize the epx EDGE platform to analyze data and produce reports on energy and water performance., • Develop and maintain relationships with customer engineering, asset management, and sustainability teams., • Identify and communicate energy and water saving opportunities and equipment faults., • Conduct monthly teleconferences and at a minimum, annual site visits to drive action and client engagement., • Ensure adherence to ISO processes and contribute to continuous improvement of the EDGE software., • Produce quarterly global reports on energy and contract performance. What we’re looking for: • Bachelor’s degree in Building Services, Mechanical Engineering, or equivalent experience., • Experience in HVAC systems, BEMS, or Energy Management., • Exceptional leadership, stakeholder management, and problem-solving skills., • Strong data analysis, attention to detail, and ability to meet tight deadlines. What we offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds Apply Now! Submit your CV and join us in creating a sustainable future.

Maintenance Engineer • Company vehicle (with option for private use), • Paid overtime, • Staying away allowance, • Enhanced pension scheme, • Life cover, • Health & Wellbeing app, • 25 days holiday (increasing with service), • Ongoing technical training & development With over four decades of industry expertise, the company specialises in the supply, installation, maintenance, and hire of critical power systems, including Combined Heat and Power (CHP) units, generators, UPS systems, and associated equipment. This role offers a strong balance of independence in the field, alongside the support of a knowledgeable and collaborative technical team. You will be responsible for servicing and maintaining CHP units ranging from 30kW to 500kW across a regional patch covering South London, Surrey, and Kent. The position involves both planned preventative maintenance and reactive breakdown response, acting as a key point of contact for customers on-site. Occasional overnight stays may be required, so flexibility is essential. Key Responsibilities: • Carry out routine servicing and reactive maintenance on CHP systems, • Diagnose faults and perform effective repairs on mechanical and electrical systems, • Ensure full understanding of customer requirements prior to site visits, • Produce detailed and accurate service reports, highlighting findings and recommendations, • Maintain strong communication with the service and technical support teams, • Provide technical support to colleagues and customers when required, • Build and maintain positive working relationships with clients, • Adhere strictly to health & safety procedures, including risk assessments, • Represent the business professionally as a brand ambassador at all times, • Minimum 3 years’ experience as a CHP Engineer or in a similar role, • Mechanical or Electrical Engineering qualification, • 18th Edition (IEE Wiring Regulations), • Strong electrical knowledge of LV power generation and distribution, • Solid understanding of LTHW systems (pumps, flow rates, delta T, boilers, BMS controls), • Experience using control systems and diagnostic software (e.g. ComAp, DSE), • IT literate (Outlook, Excel, Word, and laptop-based diagnostic tools), • Full UK driving licence

Do you have experience working as a Quality Engineer? If so, this position could be perfect for you! Our client is a global, leading specialist for intelligent drive technology and systems as well as tailor-made services. They are looking for a Quality Engineer to join their growing team. Quality Engineer Permanent £40,000 – £50,000 (dependent on experience) Monday – Thursday, 08:30am - 16:30pm, Friday 8:30am – 15:30pm Croydon Quality Engineer Job Description • Support the Quality Manager and deputise in his absence (Hosting 3rd party and Customer Audits)., • Assist in maintaining the company Quality Management System and compliance with appropriate standards., • Complete internal audits and special process workstation assessments as per schedule and produce reports., • Follow up internal departments, regarding NCR’s raised from external/internal sources., • Conduct supplier assessments, audits & draft Quality Plans and Method’s Statement’s., • Controlling the release of technical documents to production and complete customer FAI’s., • Maintenance of the calibration system and support mechanical inspector at the goods inwards department. Quality Engineer Essential Experience/Skills/Qualifications • Experience in Quality Assurance techniques and ability to make recommendations., • Fully conversant with measurement equipment (Micrometres, calipers, Height Gauges etc). Quality Engineer Company Benefits • Annual Bonus (pro rata on year of joining), • 25 days holiday (pro rata on joining), • Pensions 3% EE, 6% & ER Life Assurance & Salary/Bonus Sacrifice, • Private Health Care & Dental Health Care If you feel you’re a good fit for this position, please click ‘apply’

🚀 Site Reliability Engineer | Contract Role 🚀 💰 Up to £600 per day (Inside IR35) 📍 Hybrid London 📅 6 month contract (likely extension) Ready to make an impact at scale? Join a leading global media and entertainment organisation delivering world class digital experiences to millions of users across multiple countries 🌍✨ This is your chance to work on high traffic, customer facing platforms where reliability, performance, and innovation truly matter. 🔧 What you will be doing As a mid to senior SRE, you will play a hands on role in keeping platforms fast, scalable, and rock solid 💪 You will manage and optimise CDN platforms across a dual vendor setup (Fastly and Akamai) 🌐, ensure consistency between CDN configurations and edge logic, and work with VCL to implement routing, caching, and request handling logic. You will build and manage infrastructure using Terraform and automation tools ⚙️, run and scale Kubernetes platforms in production 🚢, and develop and enhance CI CD pipelines using GitHub Actions and Jenkins. You will also reduce manual effort through smart automation 🤖, support and improve data and caching systems like Redis, Kafka, MongoDB, Cassandra, enhance observability using Datadog, Grafana, Prometheus, and CloudWatch 📊, and take part in incident response while continuously improving platform reliability 🔥 🧠 What you will bring Strong experience with Infrastructure as Code and automation tools such as Terraform, Ansible, and Jenkins, along with experience working in cloud environments ideally AWS ☁️. You will have solid Kubernetes experience in production, exposure to CDN and edge platforms such as Fastly or Akamai, and strong scripting skills including Bash plus another language 💻. Experience with messaging or database platforms like Kafka, Redis, MongoDB, or Cassandra is important, alongside a deep understanding of scalable and resilient system design. You should also have sharp troubleshooting skills across infrastructure, pipelines, and applications, and a mindset focused on continuous improvement and learning 🚀 🌟 Why apply? Work on platforms used by millions of customers daily, be part of a forward thinking, inclusive, and high performing engineering team, gain exposure to cutting edge technologies and large scale systems, and benefit from strong potential for contract extension. 🔥 If you are passionate about reliability, love solving complex problems, and want to work at serious scale, this is for you. 👉 Apply now and let’s chat!

Role Outline Engineered Arts is looking for a Senior QA Engineer to join the software team. You’ll be challenged with developing and supporting our deployment and testing processes for all the robots. The focus will be on improving and maintaining the high quality of our uniquely amazing humanoid robots through designing and implementing tests, debugging, and QA metrics. Hardware is at the centre of everything we do and this role will involve the support of hardware monitoring and issue detection as we design, manufacture, commission, and test every robot we sell. This role can be based from either or London office or Falmouth HQ (4 days per week in office) Main Responsibilities Manual & Automated Test Coverage • Apply and promote testing standards and best practices, supporting the onboarding and development of other engineers by sharing knowledge and coaching on tools and processes Qualifications, Knowledge, Key Skills and Experience Essential • 4+ years of experience in testing and quality., • Strong proficiency in using AI tools to accelerate test creation, automation, and data analysis., • Extensive experience writing useful and efficient automated tests, specifically using frameworks like Playwright and pytest., • Experience in a robotics or hardware-centric setting., • Working with Python and Ubuntu or other Linux-based operating systems., • Experience working with git, GitLab and CI/CD pipelines to maintain code quality and effective release management., • Experience testing and evaluating LLMs, including interest in conversational experiences driven by robots., • Experience in testing web UIs., • Experience in testing agentic AI solutions, • Experience building or maintaining QA telemetry dashboards., • Understanding of low-level / embedded systems., • Experience with continuous deployment in cloud systems (particularly Terraform)., • Experience with testing distributed systems relying on third-party services., • Agile methodologies About Engineered Arts Engineered Arts is the leading manufacturer of full-size humanoid robots used for entertainment, education and communication. With 20 years of hardware and software development, our robots have been sold in over 30 countries worldwide with customers such as NASA, PwC, Meta and many more. Our Ameca robot is well known as ‘the face of AI’ and a social media viral success, taking advantage of the generative AI craze. Along with our ultra-realistic Mesmer range of animated figures our robots continue to surprise and excite visitors at museums, theme parks, visitor attractions and trade shows as well as aid leading universities with AI and robotics research. Our robots are poised to break into the future mega-expansion service robot segment, with applications such as front of house, receptions, check-in desks, information points and PoS. We are a team of dedicated engineers and creatives striving to develop the very best experiences for our customers. Our internal motto is ‘Be Wow’, everything we do is fun, entertaining or surprising to encounter. We always push the boundaries of what is possible in humanoid robotics, researching and developing new systems and techniques to further their appeal. We explore and challenge the human perception of robots as well as the fear and discomfort and the excitement and joy life-like mechanical humanoids present. At Engineered Arts, innovation is at the core of everything we do — and we believe true innovation only happens when diverse minds come together. We are committed to building a workplace where people of all backgrounds, identities, and perspectives feel welcome, supported, and empowered to contribute. Whether you’re an engineer, developer, or creative thinker, we value what makes you unique. We actively promote inclusion across our hiring, design, and development practices, and we’re always looking for new ways to reflect the world around us — in our team, our robots, and our ideas. Because building the future means including everyone in it.” We are committed to equal opportunity in employment and comply with all applicable non-discrimination and equal employment laws in the regions where we operate.

Field Engineer – Navigation & Communications Systems Location: London Area / Kent Salary: £60,168 per annum + 26% allowances (£75,811 total package) Working Pattern: Full time, on‑call rota (1 week in 4) About the Role This is an exciting opportunity to join a specialist Navigation Systems team during a period of significant system replacement and upgrade. The role offers the chance to work with a wide range of critical technologies in unique and challenging operational environments. As a Field Engineer, you will work as part of a team supporting and maintaining operationally critical systems, with a primary focus on RADAR, VHF and microwave technologies. The role combines hands‑on engineering, problem solving, and working at height across multiple locations. Key Responsibilities • Maintain and support a range of navigation and communications systems, • Contribute to the planning, installation and support of operationally critical equipment, • Ensure existing assets are regularly maintained and available for service 24/7, • Take part in an on‑call rota (approximately 1 week in 4), including out‑of‑hours and weekend working, • Deliver a high level of customer service while working effectively both independently and as part of a team, • Days off are provided before and after on‑call periods. What We’re Looking For We’re looking for tech‑curious, proactive and competent engineers with strong communication and problem‑solving skills, who enjoy working in varied environments and taking ownership of their work. Essential experience and skills include: • Degree in electronic engineering or a related discipline, • Minimum of 5 years’ hands‑on experience in a comparable engineering role, • Strong technical knowledge of RADAR, radio and microwave systems, • Experience designing, maintaining or repairing electrical, electronic and computer‑based systems, • Ability to work at height to an advanced level and achieve relevant certifications For a confidential career discussion or to apply, please email your CV to or call 02392 228231 ARM Maritime.

A market-leading public safety client of ours, which provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second-line technical support to a number of their UK-based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities • Communicating with & responding to customers about technical service incidents, events and requests., • Analysing and diagnosing errors and faults, • Proactively drive incidents through to resolution, • Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management, • Technically delivery of change requests into live services, • Collaborating with Product Management team on continuous product improvement based on customer feedback, • Site acceptance testing Your Experience • First and/or second line support in an enterprise / Cloud based environment, • Incident management and problem resolution experience, • Microsoft operating platforms, including Microsoft cloud-based services (Azure), • Microsoft SQL Server deployment and management ideally, • WAN/LAN hardware, configuration and management, • Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally, • Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally, • Virtualisation (ESXI/HyperV/Virtualisation), • Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS, • Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN, • Knowledge of ITIL processes in a support environment, • Telecommunications systems experience (telephony/ Radio integration) If this looks like something that could be right for you or you would just like to hear a bit more please feel free to hit apply or contact Lewis Dunn@ ARM on 02392 228237 or