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Customer support engineer jobs in United Kingdom

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  • Maintenance Handyperson
    Maintenance Handyperson
    3 days ago
    Full-time
    London

    Citadines Islington Square London is seeking a confident Maintenance Handyperson to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Handyperson , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Responding to job log system registered works and completing all jobs assigned within the targeted timescale Monitoring engineering stock levels and logging shift activities on a regular basis and communicate appropriately when needed Reporting any hazards or defects to senior management Processing handover in line with Company guidelines To be successful in the role of Maintenance Handyperson , we require: Strong technical skills and willingness to learn Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Handyperson . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Organisation, Communication, Time Management, Fluent in English, Microsoft Office, Multitasking, Technical skills, Attention to Detail, Customer Focus, Team Work, Problem Solving

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  • Auto Motive Technician - Car Mechanic
    Auto Motive Technician - Car Mechanic
    4 days ago
    £32000–£42000 yearly
    Full-time
    London

    New Workshop Opening in Harrow – Multiple Automotive Vacancies Vehicle Workshop Manager | Vehicle Technicians | Car Mechanics | Diagnostic Technicians | Service Advisors Location: Harrow, Greater London Job Type: Full-Time, Permanent Salary: Excellent Salary Packages Available (Dependent on Experience) Exciting Career Opportunities at a Brand-New Automotive Workshop in Harrow Car Dealer Recruitment is delighted to be recruiting on behalf of our client, who is opening a state-of-the-art vehicle workshop in Harrow, Greater London. This is an exciting opportunity to join a brand-new business from the very beginning. The workshop has been purpose-built with modern equipment, excellent working conditions, and ambitious plans for future growth. We are looking for enthusiastic automotive professionals who want to be part of a successful and expanding team. Current Vacancies Vehicle Workshop Manager We are looking for an experienced Workshop Manager who can lead, motivate and develop a team whilst ensuring exceptional levels of productivity, efficiency and customer satisfaction. Responsibilities include: • Managing the daily operation of the workshop, • Leading and supporting technicians and workshop staff, • Maximising workshop productivity and labour sales, • Monitoring workshop efficiency and quality standards, • Managing work allocation and workshop loading, • Delivering outstanding customer satisfaction, • Ensuring Health & Safety procedures are followed, • Working closely with the Service Advisors to deliver an exceptional customer experience Vehicle Technicians & Car Mechanics We are looking for qualified Vehicle Technicians and experienced Car Mechanics with a passion for delivering high-quality workmanship. You'll be responsible for: • Vehicle servicing and maintenance, • Repairs on a wide range of vehicles, • Brake, suspension and steering repairs, • Engine and transmission work, • MOT preparation, • Maintaining excellent workshop standards Diagnostic Technicians If you enjoy solving complex vehicle faults and working with the latest diagnostic equipment, we'd like to hear from you. Responsibilities include: • Advanced vehicle diagnostics, • Electrical fault finding, • Software updates and programming, • Identifying and resolving complex technical issues, • Supporting and mentoring fellow technicians when required Service Advisors We are also recruiting experienced Service Advisors who are passionate about customer service. Your role will include: • Booking vehicles into the workshop, • Keeping customers informed throughout the repair process, • Preparing estimates and invoices, • Liaising with technicians and the Workshop Manager, • Delivering an outstanding customer journey from start to finish What We're Looking For • Previous automotive industry experience, • Positive attitude and strong work ethic, • Excellent communication skills, • Ability to work within a busy workshop environment, • Full UK Driving Licence preferred (Workshop roles), • Manufacturer experience is advantageous but not essential What Our Client Offers • Excellent salary packages, • Modern workshop, • Latest diagnostic equipment and tools, • Career progression opportunities, • Friendly and supportive management team, • Stable, permanent employment, • Company pension, • Paid holidays Apply Today If you're looking for your next opportunity as a Workshop Manager, Vehicle Technician, Car Mechanic, Diagnostic Technician or Service Advisor in Harrow or Greater London, we'd love to hear from you. Join a brand-new workshop where your experience will be valued and your career can grow from day one. Apply today with your CV through Car Dealer Recruitment.

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  • IT Support Analyst
    IT Support Analyst
    10 days ago
    £32000–£35000 yearly
    Full-time
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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  • Vehicle Technician
    Vehicle Technician
    10 days ago
    Full-time
    London

    A H Advanced Autos is a trusted, family-run independent garage. We've built our reputation on honest advice, quality workmanship and looking after our customers properly. We are looking for an experienced Vehicle Technician / Mechanic to join our friendly team. If you take pride in your work, enjoy solving problems and want to work in a garage where quality comes before rushing jobs, we'd love to hear from you. The Role You'll be working on a wide range of makes and models, carrying out servicing, diagnostics and repairs to a high standard. Your responsibilities will include: • Vehicle servicing and routine maintenance, • Mechanical and electrical diagnostics, • Brake, clutch and suspension repairs, • Engine repairs and general mechanical work, • MOT preparation and repairs, • Fault finding using diagnostic equipment, • Carrying out vehicle inspections, • Maintaining a clean, safe and organised workshop, • Delivering high-quality workmanship on every job About You We're looking for someone who: • Has 3+ years' experience as a Vehicle Technician, Car Mechanic or Automotive Technician, • Can confidently diagnose and repair vehicles independently, • Has experience working on a variety of makes and models, • Takes pride in producing quality work, • Is reliable, hardworking and punctual, • Works well as part of a small team, • Holds a full UK driving licence (mandatory), • NVQ Level 3, IMI or equivalent qualification is desirable but not essential with relevant experience What We Offer • Competitive salary based on experience, • Stable, full-time permanent position, • Friendly, family-run working environment, • Variety of work with different vehicle makes and models, • Long-term opportunity with an established independent garage, • Supportive team where your work is genuinely valued At A H Advanced Autos, we believe in doing the job properly. We value honesty, teamwork and quality workmanship, and we're looking for someone who shares those values. If you're an experienced Vehicle Technician, Mechanic or Automotive Technician looking for your next opportunity, we encourage you to apply.

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  • Administrator
    Administrator
    26 days ago
    £12.71–£15 hourly
    Full-time
    Enfield

    We are seeking a highly organised and proactive Office Administrator to join our team. The successful candidate will play a key role in supporting day-to-day operations within a busy window manufacturing and installation business. Previous experience within a window, glazing, or manufacturing environment is highly desirable. Key Responsibilities • Manage general office administration and ensure smooth day-to-day operations, • Handle incoming calls, emails, and customer enquiries in a professional manner, • Coordinate job bookings, installations, and service appointments, • Liaise with suppliers, contractors, and internal teams (factory, installers, and management), • Prepare and process quotations, invoices, and purchase orders, • Maintain accurate records, job files, and documentation, • Support project coordination and track progress of ongoing works, • Assist with scheduling engineers and installation teams, • Ensure compliance with company procedures and industry standards Requirements • Previous experience in an administrative role (essential), • Experience within a window manufacturing, glazing, or construction-related company (preferred), • Strong organisational and time management skills, • Excellent communication skills, both written and verbal, • Proficient in Microsoft Office (Word, Excel, Outlook), • Ability to work in a fast-paced environment and manage multiple tasks, • High attention to detail and accuracy, • Professional and dependable approach

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  • Operations and Sales Administrator / PA
    Operations and Sales Administrator / PA
    1 month ago
    £1800 monthly
    Full-time
    London

    Personal Assistant / Operations Administrator Location: Office Based / Willesden NW10 (London) Salary: £450 per week Hours: Monday to Friday About Us We are a fast-growing group of businesses operating across the automotive, EV charging, and home services sectors. We are looking for a highly organised and proactive Personal Assistant / Operations Administrator to help support the day-to-day running of multiple businesses. This is an exciting opportunity for someone who enjoys variety, taking ownership of tasks, and helping a growing company stay organised and efficient. Key Responsibilities • Answer incoming phone calls and customer enquiries, • Manage email inboxes and respond to customer queries, • Schedule appointments, surveys, installations, and meetings, • Follow up customer quotations and leads, • Liaise with engineers, suppliers, and subcontractors, • Organise calendars and appointments, • Create invoices and maintain records, • Assist with recruitment and job advertisements, • Monitor and update CRM systems, • Support social media and marketing activities, • General administration and business support duties Requirements • Excellent communication skills, • Professional telephone manner, • Strong organisational skills and attention to detail, • Ability to multitask and prioritise workload, • Confident using Microsoft Office, Google Workspace, and online systems, • Previous administration, PA, office management, or customer service experience preferred, • Positive attitude and willingness to learn What We Offer • £475 per week salary, • Monday to Friday working schedule, • Friendly and supportive working environment, • Opportunity to grow with the business, • Long-term career progression into Office Manager or Operations Manager roles, • Varied and interesting workload across multiple industries To Apply Please send your CV along with a short covering note explaining why you would be a good fit for the role and any relevant administration, customer service, or PA experience. We are looking for someone reliable, organised, proactive, and capable of becoming a key part of our growing team.

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  • Football Coach
    Football Coach
    1 month ago
    £5–£15 hourly
    Part-time
    London

    Football Partner Network Representative (Commission-Based, Remote) About Regista Football Regista Football is a premium football brand focused on delivering high-performance footballs to clubs, academies, schools, colleges, universities, and football organisations across the United Kingdom. Our footballs are engineered to FIFA certification standards and designed to provide exceptional durability, consistent performance, and professional-level feel at an accessible price point. As we continue to expand, we are seeking well-connected individuals to join the Regista Football Partner Network. About the Opportunity This is a commission-based commercial partnership opportunity designed for individuals with established relationships within football, education, and sports environments. This is not a traditional sales role. Instead, the position focuses on identifying football organisations that regularly purchase footballs and introducing them to Regista Football. Once an introduction is made, our team manages the entire process including quotations, pricing, order processing, fulfilment, logistics, and customer support. Partners earn commission for successful introductions and continue to receive recurring commission on qualifying repeat purchases. Key Responsibilities • Identify football clubs, academies, schools, colleges, universities, leagues, and tournament organisers that regularly purchase footballs, • Build and maintain relationships with key decision-makers, • Introduce qualified organisations to Regista Football, • Gather basic information regarding football requirements and purchasing needs, • Identify opportunities for ongoing partnership development within your network, • Act as a trusted representative of the Regista Football brand What We Offer • Up to 10% commission on qualifying orders, • 12 months recurring commission on repeat purchases from referred organisations, • Fully remote and flexible working, • No sales targets or quotas, • No financial investment required, • No responsibility for stock, logistics, fulfilment, or payment collection, • Opportunity to monetise existing football and educational networks, • Long-term partnership potential with a growing football brand Who We're Looking For We are particularly interested in hearing from: • Football coaches, • Club secretaries, • Academy directors and staff, • League officials, • Tournament organisers, • PE teachers and Heads of PE, • Sports development professionals, • Individuals with established football or educational networks Important Information This is a commission-based partnership opportunity and does not provide a fixed salary. Success in this role is driven by the strength of an individual's network and ability to introduce organisations that regularly purchase football equipment. If you have strong connections within football and would like to create a recurring income stream through those relationships, we would welcome your application.

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  • Web Designer
    Web Designer
    1 month ago
    £15–£20 hourly
    Part-time
    London

    The Role We aren’t looking for just another web designer who builds a site and walks away. We are looking for a Digital Architect. You will be the bridge between aesthetic user experience, intelligent automation, and explosive audience growth. In this role, you will own our digital footprint. You will design high-converting web experiences, but you will also integrate AI-driven workflows to automate our backend and leverage SEO-forward content strategies to turn our social channels into lead-generation machines. What You’ll Be Doing 1. Web Architecture & Design (The Foundation) • Design and develop responsive, high-performance websites using [WordPress/Webflow/Custom Stack]., • Implement UI/UX best practices to maximize conversion rates and reduce bounce rates., • Integrate AI-powered chatbots and dynamic personalization tools to improve visitor engagement. 2. AI Automation & Workflow Integration • Build and maintain automation workflows (using tools like Zapier, Make.com, or custom API scripts) to connect our website, CRM, and social media platforms., • Utilize AI tools (e.g., GPT-4, Midjourney, Jasper) to streamline content creation, personalized email campaigns, and customer support ticketing., • Implement automated data collection to drive smarter A/B testing and design iterations. 3. Social Media & SEO Growth Engine • The SEO Lead: Execute advanced on-page and technical SEO strategies. You don’t just "write for Google"—you structure data to dominate search rankings., • Content Management: Oversee our multi-platform content calendar. You’ll use AI to repurpose blog posts into high-performing social clips, threads, and newsletters., • Audience Scaling: Manage growth campaigns. We aren’t looking for vanity metrics; we want followers and subscribers who actually convert. You will optimize our social social-to-site funnels to create a viral growth loop. Who You Are • A "Hybrid" Thinker: You understand the color theory of a beautiful landing page as well as the logic of a complex automation workflow., • Data-Obsessed: You know that a pretty design is useless if it doesn't convert. You live for analytics, heatmaps, and trend reports., • AI-Fluent: You don’t fear AI; you view it as a superpower. You stay ahead of the curve on new tools that can save time and increase ROI., • Growth-Minded: You understand the mechanics of how content goes viral and how to convert an Instagram follower into an email subscriber. Required Skills & Toolkit • Design: Figma, Adobe CC, [Your preferred Web Builder]., • Automation: Make (Integromat), Zapier, or Python proficiency., • SEO/Analytics: SEMrush/Ahrefs, Google Analytics 4, Search Console., • Content/Social: Experience with social media scheduling/management tools (e.g., Buffer, Hootsuite, or Metricool)., • AI: Proficiency in prompt engineering for content creation and workflow automation. Why Join Us? • Freedom to Innovate: We want your ideas. If you see a better way to automate a task or a new social trend to capitalize on, we want you to run with it., • Impact: Your work will directly correlate to our follower count and revenue growth., • Growth: We invest in your learning, giving you access to the latest AI tech and marketing certifications.

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  • Commercial Manager
    Commercial Manager
    2 months ago
    £38000–£42000 yearly
    Full-time
    London

    The Marketing and Commercial Manager will be responsible for supporting the commercial growth, customer acquisition and business development activities of SkyHaus within the UK solar installation sector. The role will involve developing and implementing marketing strategies to promote the company’s residential and commercial solar installation services, identifying new business opportunities, supporting lead generation campaigns and strengthening relationships with customers, suppliers and commercial partners. The successful candidate will coordinate digital and offline marketing activities, assist with pricing and commercial proposals, conduct competitor and market research, prepare business reports and support management in expanding the company’s presence within the renewable energy market. Responsibilities will include managing customer enquiries, assisting with preparation of quotations and tender submissions, monitoring sales and marketing performance, supporting branding and social media activities, maintaining CRM and customer databases, coordinating promotional campaigns and analysing market trends within the solar and construction industries. The role will also involve liaising with installation teams, suppliers and external stakeholders to ensure effective communication and smooth operational coordination across ongoing projects. Applicants must possess strong communication, organisational and commercial skills together with the ability to manage multiple business functions simultaneously. Previous experience in marketing, commercial operations, business development, client relations or management within construction, renewable energy, engineering or related industries is highly desirable. Degree-level education and business-related qualifications are essential, particularly in management, international business, marketing or commercial management disciplines. The role requires strong analytical ability, reporting skills and confidence in supporting the strategic commercial growth of the business.

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  • Pest Control & Proofing Engineer
    Pest Control & Proofing Engineer
    2 months ago
    £40.38–£64 hourly
    Full-time
    Chessington

    We’re looking for an experienced pest control & proofing engineer with excellent reinstatement knowledge to join our team Pest control and proofing BPCA/RSPH LV 2 certificate in pest management Heat treatment and mouse proofing experience Self-employed contractor status Min. of 40 hours availability required per week Benefits £40.38 to £68 per hour on-site (shift dependent) Branded vehicle and uniform Congestion Charge and ULEZ paid Parts/materials purchasing via our supplier network Opportunity to progress to senior field-based roles About us We’ve been one of London’s largest property maintenance companies for more than 15-years. We have ambitious growth plans, and contracting the best tradespeople is key to our future success. We book thousands of jobs for residential property owners every month. We also work with several well-known commercial clients, mainly in the hospitality sector. We specialise in reactive, hourly rate work and follow-up, remedial work. We do this 24/7, 365 days a year. The role Our team provide a full range of pest control services to residential and commercial property owners. We aim to complete all aspects of a job from investigation to proofing, in a humane and environmentally conscious way. As an Aspect engineer, you’ll source your own parts and materials, carry out pest removal and pest proofing, and quote for any further reinstatement work required. An effective pest proofing solution often requires further works from multiple tradespeople. Our pest control engineers will advise how to stop pest problems from recurring and utilise Aspect engineers from different trades to ensure all pest related damage is repaired and pest proofing is long-lasting. Typical issues may include damage to live wires, drain pipes, plumbing and heating pipes, and roofing. You’ll be provided with confirmed bookings that relate to your specific expertise, on a constant basis. You’ll earn for your time on-site, plus time for parts/materials collection. Typical bookings include: Rodent removal, treatment, and proofing Avian removal, treatment, and proofing Pest proofing advice and consultation Clear communication with customers is essential. You’ll be expected to provide reassurance by explaining the work you’ll do for them and sharing your knowledge. You’ll also be confident quoting for remedial work. Our bespoke software enables tradespeople to take responsibility for managing their own work rather than always relying on office-based support. You’ll be supported by office-based operational and technical field-based managers. They’ll provide advice and assistance and can arrange additional resource on jobs that escalate in size and complexity. We try to provide engineers with bookings in the same geographic area. However, you’ll be prepared to travel anywhere in and around the M25 but, due to our company expansion we will keep you as close to home as possible. You’ll be required to be on call for cyclical evening and weekend coverage. About you You’ll have at least 5 years of experience in pest control, with 1 year of both heat treatment and mouse proofing experience. Good technical knowledge of a wide range of relevant parts and materials is also required. You will hold a RSPH Level 2 Certificate in Pest Management and you’ll have experience of working in both domestic and commercial properties. You will be confident at using your knowledge and experience to recommend best practice remedial work. You’ll have excellent communication skills and experience in providing detailed scope of works and fixed price quotes. You’re prepared to go the extra mile to help a customer. You take pride in always delivering high quality work and excellent customer service. You’ll have your own hand tools; we’ll supply specialist equipment. You’ll also have a valid UK driving licence and you’ll be available to work for at least 40-hours per week. Job Type: Full-time Pay: £40.38-£68.00 per hour Expected hours: No less than 40 per week Experience: Pest Control: 2 years (preferred) Licence/Certification: Manual Drivers Licence (required) Work Location: On the road Reference ID: INDHP Job Type: Full-time Benefits: Company car Work Location: On the road

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