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Data entry support jobs in United Kingdom

  • Customer Service Assistant
    Customer Service Assistant
    27 days ago
    £14 hourly
    Full-time
    London

    We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with information, support, and solutions to their inquiries and concerns. Your primary goal will be to ensure a positive customer experience by addressing issues efficiently and effectively, striving to exceed customer expectations. You will work in a fast-paced environment where strong communication and problem-solving skills are essential. As a Customer Service Agent, you will handle a variety of customer interactions, including answering policy inquiries, assisting with the admin and the contact with customers by email and phone as part of our award-winning service, and resolving issues. Additionally, staying knowledgeable about our products will be crucial to your success in assisting customers. You will have the opportunity to contribute to our mission of delivering exceptional service and building lasting customer relationships. If you are passionate about helping others, possess a strong customer focus, and thrive in a collaborative environment, we invite you to apply and be part of our commitment to excellence in customer service. Responsibilities • Respond to customer inquiries via phone and email in a timely and professional manner., • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. Requirements • Respond to customer inquiries via phone and email in a timely and professional manner., • Accurate data entry skills, • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. The job is a contractor role so applicants must have their own laptops and phone. Pay £14/hr

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  • Front of House Receptionist
    Front of House Receptionist
    1 month ago
    £26500–£30000 yearly
    Full-time
    London

    About Us: Ortenz & Co Limited is a growing and dynamic accountancy firm committed to delivering high-quality financial and compliance services to our clients. We pride ourselves on professionalism, efficiency, and excellent client care. Role Overview: We are seeking a professional and organised Front Desk Receptionist to be the first point of contact for our firm. This role is ideal for someone who is personable, detail-oriented, and able to manage administrative and compliance-related tasks efficiently. Key Responsibilities: • Greeting clients and visitors in a professional and friendly manner, • Answering and directing incoming calls and emails, • Managing the front desk and maintaining a welcoming office environment, • Assisting with onboarding clients and handling compliance documentation (e.g. ID verification, AML checks), • Monitoring and organising client records and documentation, • Supporting the accounts team with general administrative duties, • Assisting VAT Department and Income Tax Department with MTD. Additional Responsibilities (Desirable): • Assisting with Companies House filings and basic HMRC correspondence, • Preparing engagement letters and client documentation packs, • Following up with clients for outstanding information, • Managing document portals (e.g. uploading/downloading client records), • Basic bookkeeping data entry (training can be provided) Requirements: • Previous experience in a receptionist or administrative role (preferred in an accountancy firm), • Excellent communication and interpersonal skills, • Strong organisational skills and attention to detail, • Proficiency in Microsoft Office (Word, Excel, Outlook), Bright Manager,, • Ability to handle sensitive information with discretion, • Professional appearance and manner Desirable (but not essential): • Experience within an accountancy firm, • Familiarity with compliance procedures (AML/KYC), • Knowledge of software such as QuickBooks, Xero, VT Transaction or similar What We Offer: • Friendly and supportive working environment, • Opportunity to grow within the firm, • On-the-job training and development, • Join Ortenz & Co and be part of a professional team delivering excellent service to our clients.

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  • Operations Manager
    Operations Manager
    6 days ago
    £40000–£45000 yearly
    Full-time
    London

    Location: Notting Hill, West London (W11), W11 Salary: £40k - 45k per year H&C Solutions are recruiting on behalf of a boutique London-based wine wholesaler with deep roots in European winemaking heritage. Our client is seeking an Operations and Back Office Manager to join its close-knit team. The business partners with a carefully curated portfolio of producers, placing strong emphasis on provenance, quality, and long-term relationships. As a small, hands-on organisation, the culture is collaborative, practical, and detail-driven - a place where people take pride in doing things properly and supporting one another. Back Office Operations Manager Particulars: • Competitive starting salary ranging between £40k to £45k per annum, • Stable working week of 40 - 45 hours – daytime Monday to Friday, • West London location Back Office Operations Manager Role: This is a pivotal operational position, responsible for ensuring the smooth running of day-to-day activity across order management, stock, logistics, and systems. You will oversee the full lifecycle of orders, maintain accurate data, and act as the central link between customers, suppliers, and logistics partners. It’s a role for someone who enjoys ownership, thrives in a structured environment, and takes satisfaction in keeping everything running seamlessly behind the scenes. Back Office Operations Manager Responsibilities: • Managing the full lifecycle of sales orders, from entry and validation through to fulfilment and delivery, • Ensuring accuracy across pricing, stock allocation, customer data, and product setup, • Coordinating purchasing and maintaining stock levels in line with demand, • Overseeing logistics, including deliveries, imports/exports, and shipment tracking, • Troubleshooting operational issues such as stock discrepancies, order errors, or delivery delays, • Maintaining and improving system data within Microsoft Dynamics / Bevic Back Office Operations Manager Requirements: • 3–5 years’ experience in operations, order management, or logistics within a wholesale environment, • Confident working with ERP systems — experience with Microsoft Dynamics / Bevica or similar is essential, • Highly organised, detail-oriented, and comfortable managing multiple priorities, • Proactive, solution-focused, and able to take ownership from day one, • Strong communicator, confident liaising with customers, suppliers, and logistics partners, • Experience within wine, beverages, or FMCG is highly desirable

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