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Data governance manager jobs in United Kingdom

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  • Digital Performance & CRM Manager
    Digital Performance & CRM Manager
    1 day ago
    Full-time
    London

    Reporting to the Head of Marketing and working alongside the Marketing Manager, you will play a key role in driving marketing performance across [Firmdale Hotels'](http://www.firmdalehotels.com) eleven properties in London and New York. Using data-driven insights, you will help grow customer acquisition and engagement across our hotels and restaurants through targeted digital marketing campaigns. You will thrive on working with large datasets, uncovering the stories behind the numbers and transforming them into actionable insights that drive performance. You will collaborate with teams across the business, from General Managers to Revenue and IT, connecting data points and developing a strong understanding of both our brand and our guests. ++RESPONSIBILITIES++ CRM & Email Marketing • Own the data integrity and performance of the Firmdale Hotels CRM database, implementing best practices for governance, auditing and data cleansing in partnership with the Marketing Manager., • Drive sustainable database growth across key customer touchpoints, identifying opportunities to enhance guest understanding while maintaining brand integrity and privacy standards., • Analyse audience and booking data to identify seasonal trends, customer behaviours and revenue opportunities, creating targeted B2B and B2C audience segments., • Partner with operational teams to optimise our integrations with wider group booking platforms (SevenRooms, OpenTable, Opera etc.) and leverage customer insights to increase opt-ins, engagement and retention., • Oversee third-party CRM integrations, ensuring data flows seamlessly and systems operate effectively., • Work closely with the Data Protection Officer (DPO) to ensure GDPR compliance and continuously improve data capture, management and retention processes. Paid Digital Marketing • Develop customer acquisition and retention strategies with individual performance metrics, analysis and campaign optimisation., • Support our external agencies with the planning, management and optimisation of paid media campaigns, including PPC, Google Hotel Ads, social media (Meta) and emerging AI-driven advertising platforms., • Monitor campaign performance, provide actionable insights and collaborate with agency partners to maximise return on investment., • Deliver analysis and reporting on all paid media activity, identifying opportunities to improve targeting, engagement and conversion. SEO, GEO & AI • Collaborate with our SEO agency and wider marketing team to improve organic visibility, onsite SEO performance and Generative Engine Optimisation (GEO)., • Lead evaluation of emerging AI technologies, recommending and implementing initiatives that enhance brand visibility across AI search platforms and improve marketing intelligence capabilities. Website & Digital Experience • Work with the Marketing Manager to support the ongoing optimisation of website structure, user experience and conversion performance., • Work with agency partners to refine analytics implementation and measurement frameworks., • Develop and maintain tracking standards, including UTM governance and campaign attribution., • Oversee website-related system updates and ensure digital platforms remain fit for purpose. Strategy, Insights & Reporting • Spearhead digital transformation initiatives seeking out new opportunities to develop and improve the digital marketing function., • Monitor and report on digital performance across the brand and individual hotels, analysing traffic, engagement, database growth, leads and conversions., • Develop and maintain a robust tracking strategy for all marketing campaigns and activations to ensure that we can measure performance across multiple channels (email, social, search, PR and website)., • Work closely with the revenue team to develop data-driven tactical strategies to increase bookings across the hotels at key times of the year and at key parts of the sales funnel, • Manage reporting dashboards and visualisation tools (GA4, TapClicks and other platforms), ensuring stakeholders have access to clear, actionable insights., • Oversee Google Tag Manager and ensure accurate tracking across all digital touchpoints., • Identify growth opportunities across rooms, restaurants, bars and wider hotel experiences through customer and performance analysis., • Communicate insight-led recommendations, successes and key learnings to stakeholders, helping shape future marketing strategy. ++Location and Hours:++ • 9am to 6pm Monday to Friday, based at our Head Office in Soho., • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand. ++REQUIREMENTS++ • At least 5 years' experience in digital marketing, preferably in the luxury hospitality sector working across hotels and restaurants, • Strong knowledge of the Google Suite including GTM and GSC, • Comfortable working with large datasets and translating them into actionable recommendations, • Experience working with a restaurant reservation platform, preferably SevenRooms and/or OpenTable, • Strong understanding of Google Ads, SEO, GEO and paid search, • A good understanding of the evolving digital landscape, including AI, • Data-orientated and proactive, • A genuine interest in hospitality and design, • Highly organised with meticulous attention to detail, • Excellent communication and presentation skills

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  • Operations Graduate
    Operations Graduate
    1 day ago
    Full-time
    London

    OPERATIONS GRADUATE - LONDON HQ As Operations Graduate, you’ll support the teams behind the scenes that keep our properties running smoothly and our guest experiences exceptional across edyn’s portfolio of brands. Working closely with property teams and central functions, you’ll gain hands-on experience across operational performance, reporting, process improvement, and service delivery. You’ll help monitor performance, support operational initiatives, maintain standards, and identify opportunities to make the way we work even better. This role is perfect for someone who is curious, organised, and enjoys understanding how things work. Combining analytical thinking with a proactive approach, you’ll play an important part in supporting our operations function and contributing to the continued growth of our hospitality business. This role is based five days a week in our London Bridge Head Office. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Coordination & Administration Support the coordination of operational activities between Head Office and property teams. Assist in maintaining central operational procedures, policies, and process documentation. Monitor the completion of operational actions and follow up with relevant stakeholders where required. Support the rollout of new operational initiatives, tools, and ways of working across the portfolio. Performance Monitoring & Reporting Assist in preparing daily, weekly, and monthly operational performance reports for senior management. Consolidate data from multiple properties and systems to support business reviews and operational decision-making. Monitor key operational metrics, identify trends, and escalate potential risks or performance issues where appropriate. Support the preparation of presentations, dashboards, and analysis for operational meetings and reviews. Cross-Functional Stakeholder Support Work closely with Finance, Commercial, HR, Technology, and other central functions to support operational priorities. Provide operational information and administrative support for cross-functional projects and initiatives. Assist property teams with queries relating to operational processes, reporting requirements, and system usage. Build effective working relationships with stakeholders across the business. Compliance & Governance Support Assist with the coordination of operational compliance activities, including audit tracking and policy adherence. Maintain records of compliance actions and ensure documentation is complete and up to date. Support the monitoring of operational standards and governance requirements across multiple jurisdictions. Ensure operational activities are carried out in line with company policies and relevant regulatory requirements. Continuous Improvement & Projects Participate in operational improvement projects and strategic business initiatives. Help identify opportunities to improve efficiency, standardise processes, and enhance operational effectiveness. Support the testing, implementation, and review of new systems, reporting tools, and operational processes. Contribute ideas and feedback to support the ongoing development of the Central Operations function. THE FIRE YOU CARRY You will be self-motivated, organised, and outcome-focused, looking to achieve all metrics and expectations set in terms of task delivery. Strong attention to detail and the ability to manage multiple priorities effectively. Excellent communication and interpersonal skills, with the confidence to work with stakeholders across different functions and levels of the business. Strong analytical and problem-solving skills, with the ability to interpret operational data and identify insights. A proactive approach to learning and continuous improvement MS Office skills, particularly Excel, Word, and PowerPoint. YOUR PROVEN TRACK First-class or Upper Second-Class Honours degree in Business Management, Operations Management, Hospitality Management, or a related field. Previous internship, placement, or work experience in operations, business support, consulting, or hospitality is desirable. Experience working in a multi-site, hospitality, or service-based organisation WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • F&B Procurement Intern
    F&B Procurement Intern
    2 days ago
    Full-time
    London

    6–9 month paid internship · Starting October 2026 Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger, built around one simple idea: bring people together through great Italian food. In the UK & Ireland, that idea now lives across nine trattorias in four cities - Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every dish is made fully from scratch, every restaurant is a spectacle, and every guest leaves with a smile, all at a fair price. We believe hospitality is a genuine career path, and we're always looking for people who want to grow with us. We're now looking for a driven F&B Procurement Intern to join our F&B UK & Ireland team! Your Mission Reporting to our F&B Manager and Procurement Manager, you'll help make sure every Big Mamma trattoria in the UK & Ireland has what it needs, from food and drink to crockery and glassware, while getting exposure to projects at group level. Procurement • Help manage stock levels across our UK & Ireland central warehouse, placing orders that balance supplier lead times, seasonal menu changes, consumption levels and expiry dates, all while minimising waste, • Be the link between our restaurants, logistics providers and suppliers, so day-to-day F&B needs are always covered, • Support sourcing and negotiations with data and analysis, • Help keep our F&B purchasing databases accurate and clean at group level, • Contribute to monthly purchasing budget tracking and help analyse price, volume and inflation trends Logistics • Find practical, efficient solutions to day-to-day supply and distribution issues, • Support the import process for products, liaising with agents, handling government declarations and collecting documentation Menu Management • Help keep our recipe database, POS tools, menus and dietary information sheets accurate and current CSR Projects • Contribute data to our B-Corp reporting and our Mission-Driven Company (Société à Mission) report, • Track our Product Pride KPIs, • Help launch a new supplier questionnaire campaign and track supplier documentation on social and environmental commitments About You The ideal candidate can demonstrate: • Right to work in the UK (we're unable to sponsor visas for this internship), • Fluent in English and French, • A Bachelor's degree (or equivalent), or in your final year of a Master's, in Business, Economics, F&B Management, Engineering or Mathematics, • Outstanding organisational skills, • A genuine passion for food & beverage, • Strong Excel/Google Sheets skills, • A practical mindset with a real interest in operations, • Analytical thinking and a good understanding of finance, • Excellent communication skills Our offer to you • 6–9 month paid internship, starting October 2026, • Employee discount across our UK & Ireland restaurants, • Mental health & wellbeing support, • Hands-on exposure to procurement, logistics, menu management and CSR at group level within a fast-growing hospitality business, • Mentorship from our F&B Manager and Procurement Manager Big Mamma Ltd is an equal opportunity employer. We're building an inclusive team and don't discriminate on the basis of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected under UK law. #joinbigmammauki

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  • Site Technician
    Site Technician
    3 days ago
    £30000–£31000 yearly
    Full-time
    London

    "Are you a capable and safe driver and do you enjoy driving for work?" "Do you like to use tools and take pride in the finished product?" Then you could be a perfect addition to our Site Operations Team as a Site Installation Technician. At Innowise Works, we specialise in collecting a wide range of traffic-related data for consultancies and local governments. This data plays a crucial role in informing decision-makers and driving key infrastructure and sociological changes to meet the evolving needs of our society. This role is the backbone of our business and is crucial to its success and growth. Here’s a summary of the key responsibilities and requirements: Key Responsibilities: • Data Collection: Install and manage data collection equipment to monitor traffic and pedestrian movements., • Vehicle Operation: Drive a company vehicle to various sites, primarily in London (South), but also nationwide as needed., • Shift Work: The job involves day and night shifts, with a focus on afternoon into evening work, and includes weekend shifts. Core Competencies: Technical Skills: • Competence with Power Tools: Ability to safely and effectively use various power tools for installing and maintaining data collection equipment., • Driving Experience: Familiarity with operating medium to larger vehicles like a Transit van, which is crucial for transporting equipment and personnel. Time Management & Flexibility: Excellent Time Management: Ability to manage time effectively to meet deadlines and schedules, even with the challenges of varying work hours. Flexible Approach: Willingness to adapt to different working hours (day, night, and weekends) and environments, including working alone. Problem Solving & Decision Making: • Good Decision-Making Abilities: Capacity to make sound decisions, especially in dynamic or challenging situations., • Problem-Solving Skills: Ability to address and resolve issues that may arise during installations or in the field. Physical & Environmental Requirements: • Comfortable Working at Heights: Ability to work safely at heights up to 4 meters., • Physical Fitness: Capable of handling the physical demands of the job, including walking, standing, and sitting for extended periods., • Outdoor Work Tolerance: Willingness to work in all weather conditions, maintaining productivity and safety standards. Health & Safety Awareness: • Roadway Conditions: Ability to work safely in a variety of roadway environments, with a strong emphasis on health and safety practices – (Training course provided). Communication: Good Communication Skills: Proficient in communicating via email and telephone, ensuring clear and effective interaction with team members and clients. IT Proficiency: Basic IT Skills: Ability to use basic software tools, which is essential for reporting, data collection, and communication tasks. Experience: • Previous Night and Lone Working Experience: Familiarity with the demands and safety protocols of night shifts and working alone. This role is ideal for someone who is technically inclined, enjoys outdoor work, and is flexible with their working hours. The Benefits of being part of Innowise Works: • Salary: £30k to £31k – Depending on experience, • Hours: 40 hours per week, with the opportunity for overtime., • Generous Leave: 22 days of annual leave, inclusive of bank holidays., • Company Vehicle: A company vehicle provided., • Birthday Leave. Innowise Works is an Equal Opportunities Employer Work Location: On the road

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  • General Practitioner
    General Practitioner
    8 days ago
    Full-time
    Dartford

    CRAYFORD TOWN SURGERY SALARIED GP REQUIRED JOB TITLE: 2 x SALARIED GP REPORTS TO: PARTNERS /PRACTICE MANAGER HOURS/SESSIONS: 37.5hrs per week / 6/8 sessions per week SALARY: To be discussed Job Summary: The salaried GP will be responsible for delivering the full range of primary care services as part of the practice ensuring the highest standards of care for the differing needs of our patient population. The salaried GP will work closely with the practice’s multi-disciplinary team of other GPs, nurses and non-clinical staff to provide a high quality and accessible service to patients · 6/8 x sessions per week · 1 x Duty day out of 5 · To include 1 hours of extended hours out of contractual core open hours · In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, referrals and correspondence in a timely manner. · Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation. · Assessing the health care needs of patients with undifferentiated and undiagnosed problems. · Screening patients for disease risk factors and early signs of illness. · In consultation with patients and in line with current practice disease management protocols, developing care plans for health. · Providing counselling and health education. · Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate. · Recording clear and contemporaneous consultation notes to agreed standards. · Collecting data for audit purposes. · Experience in Long Term Health Conditions · Experience in Elderly patients Health conditions · Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible. EPS is now implemented at the Practice) · Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate which will include a DUTY day. · In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. · Complete care plans required for local enhanced services TRAINING AND EDUCATION · Prepare for and complete the annual external appraisal process. · Prepare for and complete the revalidation process. · Undertake training that meets personal, mandatory and practice learning needs including recording of learning, reflection, complaints, information governance etc. · Participate in and contribute to learning activities such as significant event reviews, clinical audit, protected learning time, video analysis of consultations. · Contribute to delivering teaching for doctors in training in the practice and other health professionals in training Other responsibilities with the Practice: · Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety. · A commitment to life-long learning and audit to ensure evidence-based best practice. · Contributing to evaluation/audit and clinical standard setting within the organisation. · Contributing to the development of computer-based patient records. · Contributing to the summarising of patient records and accurate Read-Coding of patient data. · Attending training and events organised by the practice or other agencies, where appropriate. Confidentiality: · In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. · In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. · Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & safety: The post-holder will implement and lead on a full range of promotion and management of their own and others’ health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to): · Using personal security systems within the workplace according to practice guidelines · Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines · Providing advice on the correct and safe management of the specimen’s process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements March 2017 · Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients. · Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances) · Hand hygiene standards for self and others · Managing directly all incidents of accidental exposure · Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice · Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person · Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process · Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes · Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager · Safe management of sharps use storage and disposal · Maintenance of own clean working environment · Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management · Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised · Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers · Undertaking periodic infection control training (minimum twice annually) · Correct waste and instrument management, including handling, segregation, and container use · Maintenance of sterile environments · Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: · Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation · Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues · Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights Personal/Professional Development: · The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: · Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development · Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: · The post-holder will strive to maintain quality within the practice, and will: · Alert other team members to issues of quality and risk · Assess own performance and take accountability for own actions, either directly or under supervision · Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance · Work effectively with individuals in other agencies to meet patients’ needs · Effectively manage own time, workload and resource Communication: · The post-holder should recognise the importance of effective communication within the team and will strive to: · Communicate effectively with other team members · Communicate effectively with patients and carers · Recognise people’s needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: · The post-holder will: · Apply practice policies, standards and guidance · Discuss with other members of the team how the policies, standards and guidelines will affect own work · Participate in audit where appropriate

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  • Finance and Operations Officer (Remote)
    Finance and Operations Officer (Remote)
    28 days ago
    £36486.3–£44201.23 yearly
    Full-time
    London

    Post: Finance and Operations Officer Location: The position is remote but with options for regular co-working with colleagues and for in-person team gatherings roughly every 8 weeks. Salary: £36,486.30-£44,201.23 Contract: Full-time; 37.5-hours per week (opportunities for flexible working considered). About the role The European Leadership Network (ELN) is an independent, non-partisan organisation working to provide practical, real-world solutions to political and security challenges and build better security for wider Europe. Effective financial and operational management is central to ensuring that we can deliver this work sustainably and meet our responsibilities as a charity and grant-funded organisation. The Finance & Operations Officer plays a key role in supporting the effective day-to-day financial and operational management of the ELN. Working closely with the Head of HR & Operations, Senior Management Team and our external accountants, the post holder will help maintain an accurate and up-to-date picture of the organisation’s finances, including managing and monitoring organisational and project budgets, cashflow, expenditure, payments and financial information held within Xero. The role requires strong financial and organisational skills, with particular experience of working with budgets and grant-funded activity. The successful candidate will be confident working with financial information, able to manage multiple priorities and deadlines, and proactive in identifying discrepancies, emerging pressures or areas requiring attention. They will also provide support across the ELN’s wider operations and governance, helping to ensure that our systems and processes are efficient, accurate and appropriate for a small and internationally focused charity. Key Responsibilities: *Finance, Budgets & Grants* · Maintain accurate and up-to-date financial records in Xero, including processing and monitoring invoices, bills, payments and expenditure, and ensuring transactions are appropriately recorded and allocated. · Develop and maintain organisational, project and grant budgets, working with colleagues to build realistic budgets for funding applications and new projects. · Monitor actual expenditure against budgets throughout the year, identifying variances, potential overspends or underspends and emerging financial pressures, and raising these with the Head of HR & Operations and Senior Management Team as appropriate. · Maintain and regularly update the organisation’s cash flow forecast, incorporating anticipated grant income, expenditure, payroll, and other liabilities, and provide timely information on the ELN’s cash position. · Work closely with Programme Leads/Heads to help them understand and manage their project budgets and provide accurate financial information to support programme planning and delivery. · Support the financial management of ELN’s grants, including maintaining records of restricted and unrestricted funding, grant income, expenditure, payment schedules and financial reporting requirements. · Prepare financial information and reports for funders, including taking responsibility for financial reporting on grants where appropriate. · Work closely with the ELN’s external accountants, providing accurate and timely information for management accounts, year-end accounts, payroll and other financial requirements. · Coordinate monthly payroll information and staff expenses and ensure payments and associated records are processed accurately and on time. · Support the annual budgeting and forecasting process and preparation of financial information for SMT and the Board. Maintain appropriate financial records, documentation and audit trails and support the annual audit/accounts process. · Support the organisation in maintaining appropriate charity financial controls and good practice, including the appropriate management and recording of restricted funds. · Lead on the ELN’s annual charity audit, coordinating the process with our external auditors and accountants, preparing and providing required financial information and documentation, responding to queries, and ensuring the audit is completed accurately and within agreed timescales. *Operations, Governance & Administration* · Support the Head of HR & Operations with the effective day-to-day running of the organisation and the development and maintenance of appropriate operational systems and processes. · Coordinate relationships with relevant external suppliers and service providers, including accountants, insurers, office/co-working providers and other professional advisers. · Maintain accurate organisational records and support compliance with relevant charity, company and governance requirements. · Support the administration of organisational contracts, insurance policies, banking arrangements and other operational services. · Assist with information required for Companies House, the Charity Commission and other regulatory or governance processes. · Contribute to the continuous improvement of ELN’s financial and operational processes, identifying opportunities to make systems more efficient, accurate and robust. · Undertake other reasonable finance and operational responsibilities appropriate to the role. Applicant requirements: *Essential:* · Strong practical experience of financial administration, bookkeeping or finance coordination, with a good understanding of accounting and financial management principles. · Proficient user of Xero accounting software (or equivalent), with practical experience of maintaining financial records, processing bills and invoices, reconciling information and producing financial reports. · Experience creating, maintaining and monitoring budgets, including tracking actual expenditure against budget and identifying and explaining variances. · Experience managing or monitoring multiple projects or grant budgets simultaneously. · Experience preparing or contributing to budgets for funding applications and providing financial information for funder reporting. · Experience in monitoring organisational cashflow and producing or maintaining cashflow forecasts. · Confidence working with financial data and spreadsheets, particularly Excel, and the ability to present financial information clearly to colleagues who do not have a finance background. · Experience working effectively with external accountants or other finance professionals. · Excellent numerical accuracy and attention to detail, with the ability to identify discrepancies and investigate and resolve them. · Strong organisational skills and the ability to manage competing deadlines independently in a small and fast-moving organisation. · Ability to recognise emerging financial or operational risks and proactively bring them to the attention of senior colleagues. · Strong interpersonal and communication skills and the confidence to work with colleagues at all levels of an organisation. *Desirable:* · Previous experience working in a charity, NGO or other grant-funded organisation, with a practical understanding of the financial requirements associated with restricted and unrestricted funding. · A relevant bookkeeping/accounting qualification or part-qualification, or demonstrable equivalent professional experience. · Experience supporting payroll and/or year-end accounts and audit processes. · Experience of charity accounting and financial reporting requirements. · Experience working with institutional, government, foundation or international grants. · Experience supporting organisational forecasting and annual budgeting. · Experience of charity governance and regulatory requirements, including the Charity Commission and Companies House. · Experience working in an international environment.

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