Conveyancer / Case Handler
1 day ago
Liverpool
Conveyancer / Case Handler – New Build Team Location: Liverpool, L2 2PP (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH) Hours: Full-time, Mon–Fri, 9:00–17:00 Salary: up to £30k base + competitive uncapped bonus (£8k+ once established) Join our supportive, sociable and ambitious New Build team as a Case Handler. You’ll manage your own varied caseload of conveyancing transactions from instruction to completion – with tailored support, bonus schemes that reward your results, and the work-life balance of hybrid working. What You’ll Do: • Manage a caseload of New Build transactions from start to finish, • Liaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication., • Prepare and review legal documents and correspondence., • Build strong relationships with developers through excellent service., • Maintain accurate and up-to-date records of all transactions on our CMS., • Provide exceptional customer service, promptly addressing client queries/concerns., • Work to exchange and revenue targets with a focus on five-star client feedback What We’re Looking For: • Experience supporting conveyancing transactions – we are open to applications from experienced Case Handlers, Conveyancing Assistants looking to step up, those from Estate Agent/Mortgage backgrounds with a good understanding of the conveyancing process., • Hands-on experience with:, • Source of Funds checks (reviewing bank statements, conducting checks directly), • Searches and sale enquiries (confident in writing up reports, not just ordering), • Strong communication and relationship-building skills, • Excellent telephone manner - confident in explaining the conveyancing process to clients and building and managing relationships with developers, • Organised, detail-oriented, and solutions-focused, • Familiar with case management systems (Proclaim a plus), • Passionate about delivering great service and achieving results What You’ll Get in Return: • A supportive, structured 6-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework - giving you the tools, confidence, and hands-on support to thrive from day one., • Competitive quarterly bonus: our case handlers typically earn an average of £8-10k p/a once established, bonus is uncapped and based on your personal performance, • Study support options (employer-funded after 12 months) and ongoing training, • Long-term development opportunities and progression pathways into senior roles, • 22 days holiday (rising to 25) + Bank Holidays, with buy/carry over options, • Employee benefits: death in service, EAP, counselling, and salary sacrifice (tech, nursery fees, gym, cycle, car), • Extras: free conveyancing, mortgage advice, staff discounts Why PLS? We’re a fast-growing, modern law firm where people come first. We value individuality, invest in development, and foster a genuinely supportive culture. Join a team where you can grow, be yourself, and make your mark. Ready to take the next step in your conveyancing career? Apply today!