Customer Equipment Coordinator
19 days ago
Newcastle upon Tyne
Key Responsibilities:\n\n * Ensure all work is carried out safely and efficiently, whether on site or at a depot, in full compliance with the Company’s Health & Safety Directives, Method Statements, and procedures.\n\n * Respond promptly and professionally to all customer enquiries, delivering outstanding customer service at all times.\n\n * Identify customer needs and ensure the correct equipment is available, quoted, and delivered on time.\n\n * Maintain accurate records, follow up on enquiries, and convert opportunities into confirmed sales.\n\n * Develop strong product knowledge and offer innovative, practical solutions to customers.\n\n * Work closely with logistics and procurement teams to ensure smooth, efficient transactions.\n\n * Adhere to all Company Policies and Procedures and consistently uphold the Nixon Hire Values.\n\n * Follow Health, Safety, Environmental, and Quality (HSEQ) processes to maintain compliance at all times.\n\n * Carry out any other duties as reasonably requested by your Line Manager.\n\nPerson Specification:\n\n * Self‑motivated, resilient, and energetic.\n\n * Quick‑thinking, adaptable, and able to manage changing priorities.\n\n * A confident communicator with strong customer service and negotiation skills.\n\n * Comfortable working in a target‑driven sales environment.\n\n * Enjoy variety.\n\n * Thrive under pressure.\n\n * Take pride in helping customers find the right solution.\n\n * Experience in a similar role is desirable, but not essential