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Responsibilities Delivery Execution:Safely and punctually transport goods from our store's warehouse to customer locations. Ensure that all deliveries are made within the specified time window, maintaining excellent customer service throughout.Load and unload products carefully, taking extra care to avoid damage. Verify the accuracy of delivery orders, cross - checking items against the provided manifests. Documentation:Complete all necessary delivery paperwork accurately, including delivery receipts and mileage logs. Provide customers with the appropriate documentation and obtain signatures as required. Requirements Driving License:Must possess a valid UK driving license with an acceptable driving record. Experience in commercial driving is highly desirable. Time Management:Have excellent time - management skills to ensure timely deliveries. Customer Service Skills:Demonstrate good communication and customer service skills. Interact professionally with customers, addressing any queries or concerns they may have.
A DPD delivery driver is responsible for delivering parcels to customers in a timely and professional manner. Below is a general job description for a DPD delivery driver: Job Title: DPD Delivery Driver Job Overview: As a DPD delivery driver, you will be responsible for delivering parcels to customers in a specific geographic area. You will be expected to work efficiently and safely, ensuring that all deliveries are made within the designated time frames. The role requires good customer service skills, as you will interact with clients regularly. Key Responsibilities: 1. Parcel Delivery: - Safely drive a delivery vehicle to various customer locations. - Ensure that parcels are delivered accurately and on time. - Verify customer details and obtain signatures for deliveries. 2. Vehicle Maintenance: - Inspect the delivery vehicle daily to ensure it is in good working condition. - Report any vehicle issues or accidents promptly. 3. Customer Service: - Interact with customers in a professional, courteous, and friendly manner. - Address any customer queries or concerns during deliveries. - Maintain high standards of customer satisfaction. 4. Route Planning: - Follow assigned routes efficiently, ensuring timely deliveries. - Use navigation tools or DPD’s route optimization software for accurate deliveries. - Handle any route changes or adjustments as needed. 5. Documentation: - Keep accurate records of deliveries made, including delivery receipts, time logs, and other required documentation. - Assist with sorting and organizing parcels at the depot as required. 6. Health and Safety: - Adhere to all road safety laws, traffic regulations, and health and safety procedures. - Ensure that parcels are handled safely to avoid damage. Skills and Qualifications: - Valid driving license (category based on vehicle type). - Ability to lift and carry parcels of varying sizes and weights. - Strong organizational skills and attention to detail. - Excellent customer service and communication skills. - Ability to work independently and as part of a team. - Previous experience in a similar delivery role is a plus, but not always required. Working Conditions: - Full-time or part-time positions available. - Typically Monday to Saturday, with potential for overtime. - Physical work, requiring the ability to lift packages. - Regularly driving within a defined region, often with tight schedules. **Salary £1 per stop monthly average £2800- £3200
Zero Hours Contract Couriers Wanted — Join Send It Direct! Van and fuel card provided Send It Direct is an innovative same day courier company specialising in urgent, high value, and bespoke deliveries. We’re trusted by industries such as healthcare, legal services, and manufacturing to get critical consignments where they need to be fast and safely. We’re expanding our fleet and looking for a new driver to join our growing team. What We Offer: ✅ Consistent Work Opportunities ✅ Competitive Earnings - Paid weekly! ✅ Supportive Culture ✅ Flexible Schedule What You’ll Need: - Full UK Driving License - Smartphone for PODs and jobs We are seeking a reliable and efficient Courier to join our team. The ideal candidate will be responsible for the timely delivery of pallets, packages and documents, ensuring that all items are handled with care and delivered to the correct destinations. This role requires excellent communication skills and the ability to manage time effectively. The working hours will vary week by week based on our customer's demands. This role could lead to a full-time job. Responsibilities Collect and deliver packages, documents, and other items as required. Operate a van or similar vehicle safely and efficiently while adhering to all traffic regulations. Perform heavy lifting as needed, ensuring proper techniques are used to avoid injury. Maintain accurate records of deliveries, including time of collection and delivery, as well as any relevant notes. Communicate effectively with clients and team members regarding delivery schedules and any potential delays. Ensure that the vehicle is kept clean and in good working condition. Skills Ability to perform heavy lifting safely and efficiently. Familiarity with warehouse operations is an advantage. Strong communication skills to interact with clients and colleagues effectively. Excellent driving skills with a clean driving record If you are a motivated individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity as a Courier. Job Types: Freelance, Zero hours contract Pay: £11.44-£12.21 per hour Expected hours: 6 – 24 per week Benefits: Company pension Employee discount Flexitime Pay: £11.44-£12.21 per hour Expected hours: 6 – 24 per week
🚛 HGV Class 1 Tramper Driver – Full-Time Location: UK-wide (Base: Waltham Abbey, London) Company: Smart Global Logistics Ltd. Salary: Competitive + Night Out Allowance Job Type: Full-Time, Permanent. About Us: Smart Global Logistics Ltd. is a professional HGV transport company based in London, operating across the UK, with a fleet of well-maintained articulated lorries. We are currently looking for reliable and experienced Class 1 Tramper Drivers to join our growing team. Job Description: As a Class 1 Tramper Driver, you will be responsible for long-distance deliveries and collections across the UK. This is a tramping role, meaning you will be staying out in the truck overnight for several nights per week (usually 4-5 nights out). Key Responsibilities: Safely operate an HGV Class 1 (artic) vehicle across UK routes Carry out pre-use checks and ensure vehicle is roadworthy Secure loads properly and comply with load safety regulations Deliver and collect goods on time and in good condition Complete delivery paperwork and digital logs accurately Follow UK driving laws, working time directives, and tachograph regulations Maintain a clean and professional vehicle Communicate effectively with the transport office and customers Requirements: Valid UK HGV Class 1 (C+E) licence Valid CPC qualification and digital tachograph card Minimum 1 year HGV driving experience preferred Previous tramping experience is an advantage Good knowledge of UK road network and driving regulations Flexible, reliable, and self-motivated Right to work in the UK What We Offer: Competitive weekly pay + night out allowance Modern, well-maintained vehicles Consistent work and planned routes Friendly and supportive transport team Opportunities for overtime and weekend work Long-term employment for the right candidate To Apply: Send your CV and driving documents
Woodeaton Manor School is a Foundation Special School located four miles to the Northeast the city of Oxford. The school serves young people aged 7 to 18 with Social, Emotional and Mental Health Difficulties (SEMH) and where many also have a diagnosis of Autism Spectrum Disorder (ASD). Main Purpose: The Deputy Headteacher will support the Headteacher to create a culture of constant improvement through inspirational leadership, being committed to the highest achievement for all areas of the school, to provide an outstanding education for all pupils. With excellent leadership skills and adopting a hands-on approach, the Deputy Headteacher will support the Headteacher in managing the day-to-day operations of the school and have a strong track record of working within specialist schools, improving teaching and learning and curriculum development. The duties outlined, in line with Headteacher and Teacher standards, are in addition to the ones stated in the last School Teachers’ Pay and Conditions Document that you will automatically be required to meet. The Deputy Headteacher may also be required to undertake professional duties delegated by the Headteacher. Key Responsibilities To ensure a high-quality service is provided to meet the educational and support needs of our students. To support the Headteacher to: · Provide professional leadership to secure sustained improvements in school’s performance in partnership with staff, pupils, parents, governors, the local authority and the community · Provide an environment for teaching and learning that empowers pupils and staff to achieve their fullest potential · Undertake any professional duty of the Headteacher which may be delegated in accordance with the pay and conditions document · Deputise for the Headteacher and undertake, in their absence, all professional duties Leadership and Managing Staff The Deputy Headteacher will support the Headteacher to work with the Interim Executive Board (IEB) to develop the strategic view of the school and analyse and plan for its future needs and future developments. The Post holder will: · Deputise and undertake overall responsibility for the school in the absence of the Headteacher and on any other occasions which are deemed necessary · Create and develop an ethos and culture in which all staff recognize that they contribute to and are accountable for the success of the school, including improving the quality of education provided, and standards achieved and ensuring that constructive working relationships are formed and maintained · Share with the Leadership Team the responsibility for supporting and promoting the wellbeing of all staff · Plan, allocate, support and evaluate work undertaken by individuals, groups, and teams, ensuring that there is clear delegation of tasks and devolution of responsibilities · Manage and monitor the use of staff and resources effectively and efficiently, taking the lead on arranging and managing staff cover and working with relevant agencies · Assist the Headteacher in monitoring and supporting the work of the staff team to identify individual and whole school staff training needs and requirements · Ensure the sharing of expertise as well as the implementation of statutory and local frameworks for staff appraisal and performance management · Motivate and enable teachers, including senior and middle leaders and support staff, to develop expertise in their respective roles through high quality continuing professional development · Work with the Headteacher to ensure strong succession planning, including a commitment to growing future leaders · Sustain motivation of self and other staff · Ensure that professional duties are fulfilled, as specified in the most recent Conditions of Service for School Teachers, in line with the Teachers’ Standards (2011) Strategic Direction · Work closely with the Headteacher in developing the school’s strategic vision and ensure the school’s vision is communicated and clarified to all stakeholders · Contribute to the school Development Pan and Self-Evaluation Form to ensure that the aims, values, and objectives of the school are met · Ability to support and challenge staff effectively · Work with staff, parents and governors to ensure effective, sustainable school improvement and efficient management of school resources · Hold and articulate clear values and moral purpose focused on providing high quality education for all pupils · Contribute to planning for the school’s future needs and further develop and monitor the plans already in place · Provide information, objective advice and support to the Headteacher to secure effective teaching and learning, ensuring improved standards of achievement, efficiency and value for money are met · Work closely with the Headteacher and governors in strategic planning, budget preparation and monitoring and effective budget management · Monitor, evaluate and review the impact of school policies, priorities and targets, taking or advising action where necessary · Ensure that parents/carers re well-informed about the curriculum, their child’s attainment and progress and about the contributions they can make to support their child’s progress · Meet with the Headteacher and the leadership team regularly to discuss matters of policy, organization and development Teaching and Learning · Take a whole school responsibility for developing and promoting teaching for pupils with specific SEND, in particular SEMH and ASC · Coach teachers across the school to improve their practice · Promote, develop and ensure high-quality delivery of a curriculum appropriate to the needs of the school’s pupils · Determine, organise and implement assessment monitoring and evaluation to identify and act on areas for improvement · Work with the Headteacher to analyse the school’s assessment data to make whole school improvements to teaching and learning and ensure consistent practice across the school and identify areas of CPD · Work with the Headteacher to create and maintain environments which promote and secure good teaching, effective learning, high standards of achievement and good behaviour for learning throughout the school · Undertake teaching duties to cover teachers where necessary and modelling effective teaching, good classroom organization and display and high standards of achievement Community · Be the Designated Safeguarding Lead and keep up to date with relevant legislation and guidance and monitor and advise the Headteacher on issues relating to pupil safeguarding and wellbeing following the child protection procedures adopted by the school · Lead and take responsibility for Safeguarding and child protection procedures, training and referral processes, working I close partnerships with parents, multi-agencies and staff to ensure the safety of all pupils is paramount · Liaise with other schools to create, promote, evaluate and develop positive relationships between schools · To be attuned to national developments, best practices and innovation in the field of SEN · Develop links and partnerships with other local special and mainstream schools to enhance and share good practice and foster school-to-school support networks · Work with the Leadership Team to develop a school culture which continues to promote equality and diversity and reflects its wider community · Work collaboratively with multi-disciplinary team and other health professionals to maximise their input and impact on pupils and keep them safe · Collaborate with other agencies to promote the academic, spiritual, moral, social, emotional, and cultural well-being of pupils and their families · Work in partnership with the governing body and attend meetings to represent the school as directed by the Headteacher Other Duties · The post holder may be required to perform duties other than those given in the job description · The duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and would not themselves justify the re-evaluation of a post · In consultation with the post holder, the Headteacher and governing body retain the right to implement changes to this job description to reflect changes in the demands of the post
AZ Catalyst is a UK-based consultancy dedicated to supporting startups and SMEs across various sectors. We specialise in helping innovative businesses grow through strategic planning, funding guidance, and tailored support services. Our team is passionate about quality, impact, and delivering measurable results. As part of our ongoing expansion, we are seeking a skilled and committed Quality Control Technician to ensure excellence across our operations. **Job Overview:** As a Quality Control Technician, you will be responsible for monitoring, inspecting, and testing processes and outputs to ensure compliance with internal standards and regulatory requirements. You will play a critical role in maintaining the integrity and consistency of our services and deliverables, identifying quality issues, and helping implement continuous improvements. **Key Responsibilities:** 1. Perform detailed inspections and quality checks on operational procedures, outputs, and documentation 2. Evaluate processes for compliance with company policies, client expectations, and applicable standards (e.g., ISO, regulatory frameworks) 3. Record, report, and analyse quality data and metrics to identify trends and potential areas for improvement 4. Collaborate with project and service delivery teams to identify root causes of quality issues and recommend corrective/preventive actions 5. Maintain and update quality control documentation, including checklists, reports, and compliance logs 6. Assist in the preparation and execution of internal and external audits 7. Participate in quality training and contribute to the development of best practices within the company 8. Support continuous improvement initiatives across all areas of the business **Candidate Requirements:** 1. Proven experience in a Quality Control or Quality Assurance role (minimum 1-2 years preferred) 2. Familiarity with quality management systems, tools, and standards (e.g., ISO 9001, Six Sigma principles, or industry-specific QA practices) 3. Excellent attention to detail, organisational skills, and analytical thinking 4. Strong problem-solving ability and capability to work with cross-functional teams 5. Proficiency in using Microsoft Office (Word, Excel, etc.) and quality-related software or tools 6. Clear communication skills, both written and verbal 7. Ability to manage multiple tasks and prioritise effectively in a fast-paced environment What We Offer: 1. Competitive salary and benefits 2. Opportunities for professional growth and development 3. A supportive and collaborative team environment 4. The chance to contribute to exciting, high-impact projects with innovative companies
Night Care Assistant required along with appropriate qualifications. The role includes 30 hours per week, compromising of three shifts of 22:00-08:00 over a seven day rota. Caring for up to 25 Residents within a good team. Rate of pay £12.65 per hour. Uniforms and meals are provided for. As a Care Assistant (Nights), you will be essential in providing compassionate support to residents in a care home setting. Reporting to the Head of Care, your primary responsibilities include assisting with daily living activities, implementing care plans, and ensuring the well-being of each individual. Your core skills in communication and IT will facilitate effective interaction with residents and staff. Additionally, your premium skills in driving and home care will enhance service delivery, while your relevant skills in English will ensure clear documentation and reporting. Join our dedicated team to make a meaningful difference in the lives of those we serve.
Job title: Registered Architect We’re seeking a creative and ambitious Full or Part-time Registered Architect to join our growing London team. At Darrenn, you’ll be seen, heard, and empowered to make your mark. You’ll take part in everything from early design concepts to project delivery, collaborate across disciplines, and bring fresh energy to our diverse and talented team. For the right person, this is more than a job — it’s a real opportunity to grow with us and take on greater responsibility in the future. Responsibilities - Understand the design project - Prepare, and develop where required, drawings, models, images and other documents relating to the design - Assist where required in the co-ordination of the internal design team - Take responsibility, where required by the project leader, for specific areas of the design and project development - Liaise, where appropriate, with members of the external design team and other associated organisations or companies - Seek, and record evidence of, continuing professional development (CPD) and an annual Personal Development Plan (PDP) in accordance with the requirements of the RIBA (or equivalent as applicable e.g. AIA, National Administration Board of Architectural Registration (NABAR)) - Contribute, or otherwise assist, as required Qualities & skills required - Able to demonstrate ability to undertake the above responsibilities - Legally able to work in the country in which the position is based - Ability to understand and formulate design decisions and present for discussion - Ability to use a variety of media in the development and documentation of a design project - Ability to take initiative in response to direction or instruction - Ability to work well under pressure and meet deadlines efficiently - A flexible and open attitude towards new ways of working and commitment to independent, life long learning - Excellent organisational skills - Able to manage sensitive and sometimes confidential information - Self motivated and able to take responsibility - Able to demonstrate initiative and a proactive approach to daily tasks - Good interpersonal skills and able to work independently and as part of an effective team - Flexible attitude - Able to build good relationships at all levels, internally and externally - Resilient to cope with conflicting demands, able to prioritise duties and work effectively under pressure while remaining calm and professional at all times Desirable - Understanding of the architects role in the co-ordination and integration of project information and management - Ability to assist with the management of junior assistant architects on the team - Understanding of financial aspects of running a design project on time and on budget - Ability to use some of the following: MicroStation, Rhino, revit, PhotoShop, Illustrator, InDesign, Internet Explorer, Word, Excel, Outlook, PowerPoint - ARB Registered This description reflects the core activities of the role but is not intended to be all-inclusive and other duties within the group/department may be required in addition to changes in the emphasis of duties as required from time to time. There is a requirement for the post holder to recognise this and adopt a flexible approach to work. Job descriptions will be reviewed regularly and where necessary revised in accordance with organisational needs.
Job Purpose To oversee and coordinate on-site activities for the delivery of programs including BSc (Hons) Business, Foundation, BSc (Hons) Business Top-Up, and MBA Top-Up. The role includes managing academic operations, recruitment approvals, ensuring compliance with university standards, and ensuring the integration and management of SLC funding procedures for eligible students. Student Support and Engagement Serve as the primary point of contact for students, addressing queries and providing support regarding the program structure, assessments, and academic progress. Monitor student engagement and academic progress, ensuring timely and effective feedback is provided. Organize student orientations, workshops, and support services to enhance the student experience and ensure their success. Administrative Support Maintain accurate records of student enrollment, academic progress, and faculty performance. Assist with the preparation of reports, including monitoring student performance, completion rates, and feedback surveys. Support the academic administration team with scheduling, resource allocation, and program documentation.
Install, test, and configure electronic systems and hardware. Perform inspection and basic calibration of electronic units before dispatch to B2B clients. Execute minor hardware customisation and software configuration based on client requirements. Identify faults in delivered or returned units, conduct root cause diagnostics, and recommend solutions. Maintain and operate lab equipment including multimeters, oscilloscopes, and soldering stations for component-level adjustments. Follow ESD handling protocols and safety compliance procedures during all stages of hardware management. Collaborate with internal teams and suppliers to ensure product quality and delivery readiness. Support the documentation of testing procedures, installation guides, and configuration logs for all electronic units. Participate in initial deployment and setup based on client needs if required, ensuring operational performance and proper system installation.
Job Title: IV Nurse – Wellness & Holistic Therapies Location: Newmarket Employment Type: Full-Time (Part-Time/Freelance Options Considered) Job Summary We’re a young, passionate team running a holistic wellness clinic dedicated to helping people feel their best - from elite athletes and biohackers to those managing chronic conditions. We’re currently looking for a confident and compassionate IV Nurse to join our growing team. Your main responsibility will be administering IV infusions (Vitamin C, glutathione, wellness drips, etc.) in a calm, client-focused environment. In between sessions, you’ll also provide occasional support to clients during other treatments such as hyperbaric oxygen therapy, cryotherapy - just being present to assist if needed. Full training for these areas will be provided. This role is ideal for someone who’s passionate about health and wellness, enjoys connecting with clients, and wants to be part of a supportive, friendly, and forward-thinking team. The position is flexible but ideally suited to someone looking for a full-time role. Responsibilities Administer IV infusions safely and professionally, including cannulation and monitoring Ensure client comfort and support throughout their sessions Educate patients about the infusion process, potential side effects, and aftercare Follow all hygiene, safety, and infection control protocols and ensure compliance with all health and safety regulations, maintaining a sterile environment Maintain accurate documentation and uphold clinical safety standards Be available during non-IV periods to assist clients undergoing other therapies (HBOT, red light, cryo) Requirements - Valid registration with the Nursing and Midwifery Council (NMC) as a Registered Nurse (IV certification preferred but not essential.) - Confident in IV cannulation and infusion techniques - Proven experience in administering IV infusions - Interest in holistic wellness, biohacking, and preventive health - Able to work autonomously in a calm, client-focused environment - Strong knowledge of anatomy and physiology relevant to intravenous therapy - Excellent communication and a positive, approachable attitude with the ability to build rapport with clients - Strong organisational skills with attention to detail in patient documentation and care delivery Bonus: a good sense of humor and love for health, good energy, and people If you're looking to join a rapidly growing wellness company where your skills are valued and you r mindset matters, we’d love to hear from you.
Systems (Integration) Control Engineer Location: Egham, Surrey Employment Type: Full-Time, Permanent Salary: Competitive + Benefits The Opportunity We are seeking an experienced Systems (Integration) Control Engineer to lead complex control system design and validation for high-performance hydraulic test rigs and motion simulation systems. You’ll work across software, hardware, and mechanical disciplines to ensure robust, customer-focused solutions. What You’ll Do Lead system-level design, modelling, and simulation using MATLAB/Simulink Translate customer requirements into technical specifications and system architecture Prepare control databases, test plans, and regulatory documentation Collaborate across mechanical, electrical, and software teams to ensure integration Support commissioning and post-delivery activities, including customer training Liaise directly with global customers, suppliers, and internal stakeholders Contribute to continuous improvement and new product development What You’ll Need Degree in Mechanical, Electrical, or Mechatronics Engineering At least 5 years’ experience in system integration of machinery or test equipment Familiarity with MATLAB/Simulink or equivalent system modelling tools Ability to interpret and write clear technical documentation Excellent communication skills and project ownership Willingness to travel internationally (up to 10%) Why Join Servotest? Work at the forefront of cutting-edge test technology Join a collaborative, cross-disciplinary engineering team Gain exposure to a diverse global customer base Enjoy a strong focus on career development and training Benefits Competitive salary based on experience Pension scheme Ongoing training & development Exposure to international projects Supportive, collaborative engineering environment
Job Title: Housekeeping Supervisor (Duty Manager) Reports to: Cluster Operations Manager Location: Crowne Plaza, Basingstoke Shift Details: • Rate of Pay: £12.50 • Flexibility to work weekends, holidays, and early or late shifts as required. • Shift Lengths: May vary depending on the needs of the property. ________________________________________ Role Overview The Housekeeping Supervisor (Duty Manager) is responsible for overseeing the daily operations of the housekeeping department while also handling key responsibilities for the wider operational management of the property. This includes maintaining the cleanliness and organisation of guest rooms, public areas, and other designated spaces, as well as ensuring smooth service across housekeeping, health & safety, maintenance, and security. As a Duty Manager, you will also ensure compliance with hotel procedures, oversee emergency response protocols, and contribute to operational excellence across all hotel functions. This role requires strong leadership skills, an eye for detail, excellent problem-solving abilities, and the capacity to manage multiple areas of responsibility, ensuring the hotel runs smoothly and efficiently at all times. ________________________________________ Key Responsibilities Housekeeping Responsibilities: 1. Room Cleaning & Preparation: o Supervise and ensure guest rooms are cleaned to the highest standards. o Oversee bed-making, linen changes, towel replacements, and replenishing room amenities. o Ensure all in-room equipment (e.g., kettles, trays) is clean and in working order. o Check for damages, leaks, and operational issues (e.g., TV problems) and report them to the Duty Manager (DM)/Facilities/Security Ops. o Ensure rooms are prepared within the required time frame as per SOPs. 2. Public Area Cleaning: o Maintain public areas, including hallways, lobbies, meeting rooms, and washrooms, ensuring cleanliness and safety. o Oversee the emptying of waste bins and manage rubbish disposal protocols according to property guidelines. 3. Laundry & Linen Management: o Supervise the collection and delivery of dirty linens to the laundry room. o Ensure linen storage areas are organised, well-stocked, and all items are properly sorted. 4. Guest Requests & Reporting: o Respond promptly to guest requests and ensure their needs are met efficiently. o Report guest-related issues immediately to the DM or relevant department. o Uphold confidentiality and privacy in line with company policies. 5. Inventory & Supplies: o Monitor and manage stock levels of cleaning supplies, toiletries, and other amenities. o Ensure that housekeeping carts are fully stocked and ready for each shift. 6. Health & Safety Compliance: o Ensure all health and safety protocols are followed, including proper handling of cleaning chemicals and equipment. o Ensure that staff wear necessary PPE as required by the property. Duty Manager Responsibilities: 7. Operations Management & Leadership: o Oversee daily property operations, including housekeeping, maintenance, and guest service operations. o Conduct regular property inspections, identifying maintenance needs, and logging these issues for resolution. o Ensure rooms are ready for guest arrivals, effectively managing resources, time, and staff to meet deadlines. o Report all maintenance and property-related issues in real-time, ensuring they are promptly addressed. o Ensure operational efficiency across all departments and prioritise business needs. 8. Fire & Safety Compliance: o Serve as the Fire Controller, ensuring all fire safety procedures are followed, including emergency evacuation plans. (Training will be provided) o Conduct regular fire safety inspections, fire walks, and ensure fire exits and alarms are in working order. o Respond to emergencies promptly and act as First Aider when required. (Training will be provided) o Ensure compliance with all regulatory health and safety standards, including proper maintenance of safety equipment. 9. Team Management & Support: o Supervise housekeeping and general assistant teams, ensuring smooth shift handovers and proper task delegation. o Manage staff rotas, ensuring adequate shift coverage, especially during peak times. o Provide training to staff on safety protocols, confidentiality, service standards, and operational procedures. 10. Stakeholder Communication & Problem-Solving: o Act as the primary point of contact for operational, security, and maintenance issues. o Respond to emails and operational requests promptly, ensuring not just acknowledgment but follow-through to resolution. o Escalate critical issues to senior management when necessary and ensure proper documentation. o Take proactive steps to resolve on-site issues efficiently, ensuring smooth operations across all areas of the hotel. 11. Maintenance & Security Oversight: o Ensure any maintenance issues are reported and resolved within 24 hours by coordinating with internal teams and contractors. o Oversee and ensure security protocols are adhered to by working with third-party security teams. o Regularly inspect both the interior and exterior of the property to identify and address any potential issues. 12. Reporting & Documentation: o Maintain accurate records of all operational activities, including incident reports, maintenance logs, and health & safety documentation. o Prepare detailed operational reports, ensuring compliance with hotel standards and regulations. o Use Excel and other systems to compile data-driven reports on property safety, electricity usage, and maintenance trends. 13. Compliance & Business Standards: o Ensure adherence to hotel standards, confidentiality policies, and compliance regulations. o Monitor contractor access to ensure safe practices and completion of work. o Maintain high levels of professionalism, proactive problem-solving abilities, and uphold a positive work environment. 14. Emergency Procedures & Protocols: o Be familiar with and ensure staff are trained on emergency evacuation procedures, including the location of exits and assembly points. o Act promptly and efficiently in emergencies, ensuring all staff and guests are safe and protocols are followed. ________________________________________ Skills and Requirements • Experience: Previous experience in housekeeping and operational management or supervisory roles preferred. • Leadership Skills: Strong ability to lead a team, delegate tasks effectively, and ensure high service standards. • Attention to Detail: A commitment to maintaining high cleanliness standards, operational efficiency, and safety. • Communication Skills: Strong communication and interpersonal skills, both for interacting with guests and managing staff. • Health & Safety Knowledge: Basic understanding of health and safety protocols, including the handling of cleaning products and safety equipment. • Problem-Solving Ability: Ability to manage and resolve operational challenges independently. • Confidentiality: Ability to maintain confidentiality and respect guest privacy. • Flexibility: Ability to work varying shifts, including weekends, holidays, and early/late shifts as needed.
Experience Collection /Delivery Driver-Part Time and Full Time. Give us a call today. We provide airfreight and shipping services for both the industrial and commercial sectors, as well as individual clients, AOG, Charities and organisations. We deliver to numerous worldwide destinations including Asia, Europe, The Middle East, Africa, USA and south America. Applicant applying must preferably have had previous experience local knowledge of areas and experience within the airfreight industry, sales and bookings. As well procedures / documents, and be prepared to work a flexible hours. A clean driving license and minimum 9 years driving experience for insurance purposes.
Join Our Revolution as the London Restaurant Sales & Relationship Manager Are you a dynamic, innovative sales professional with deep connections in London’s vibrant restaurant scene? Do you thrive on building authentic relationships and pioneering new ways to connect quality produce with culinary creativity? If so, we want you on our small, agile team at Produce Market. About Produce Market Produce Market is a B2B produce distribution platform designed to streamline the sourcing and delivery of fruit, vegetables, and herbs in London using a next-day delivery system. We’re not just another company—we’re a revolution in the UK’s produce market. Fresh funding has empowered us to reinvent how restaurants source high-quality, fresh ingredients at a lower cost. We leverage data-backed sourcing and algorithm-driven insights to eliminate market inefficiencies, creating a smarter, more efficient supply chain for our clients. ** Your Role - A Dual-Impact Opportunity** As our London Restaurant Sales & Relationship Manager, you’ll be the personable, trusted ambassador of our brand. In this dual-role position you will combine proactive field engagement with strategic account management to drive the transformation of restaurant supply chains. Working directly with a small, energetic team you’ll ensure that our innovative next-day delivery service delivers real value to every client. ** What You’ll Do** On‑Ground Engagement • Visit and connect with London restaurant owners and managers to introduce our transformative value proposition • Organise engaging demos, tastings and briefings that showcase the benefits of our cutting-edge delivery system Relationship Development & Account Management • Be the primary point of contact for a diverse portfolio of clients from charming independent eateries to bustling restaurant chains • Tailor solutions that address each client’s unique produce needs and operational challenges ensuring lasting partnerships Sales & Revenue Generation • Prospect, qualify and convert leads into loyal, long-term customers by managing the complete sales cycle • Drive business growth while aligning with our strategic pricing and volume discount models Feedback & Continuous Improvement • Gather and document customer insights to refine our products and processes using lean startup principles • Collaborate closely with cross-functional teams—marketing, operations, data analytics—to adjust strategies based on real-time market insights Collaboration & Coordination • Work hand-in-hand with our logistics and operations teams to guarantee that every promise, especially our next-day delivery commitment, is met with excellence • Share valuable field insights in regular team meetings to influence strategic adjustments and agile pivots **Who are we looking for?** We’re looking for a candidate whose attributes and experiences make them the perfect fit for this high-impact, relationship-driven role: • Local Restaurant Market Expert - You have a strong track record in London’s hospitality or restaurant sectors with established networks and a keen understanding of market trends • Relationship Builder - Your history of nurturing long-term business relationships and consistently closing deals sets you apart • Tech‑Savvy & Data‑Driven - You are comfortable using CRM systems and data analytics to drive decision-making, refine strategies and optimise conversion rates • Adaptable & Innovative - With a balance of experience and energy you thrive in fast-paced environments and are eager to experiment with new sales tactics • Customer‑Centric & Results‑Oriented - You’re committed to truly understanding your clients’ needs and your drive ensures you consistently exceed sales targets and KPIs • Team Player in a Small, Agile Environment - Working closely with a compact team means your voice matters. You’ll be part of an inclusive, collaborative group where your insights directly impact our evolution **What’s in it for you?** Compensation & Earnings • Enjoy a competitive base salary (£20,000–£36,000) complemented by a commission structure (10% per client in the first three months, then 5% for life) with uncapped on‑target earnings that can exceed £100k. Work Perks • Benefit from a company vehicle to ease your travel commitments and support your dynamic role. • Receive performance incentives like cash bonuses, extra bonus holidays and prizes for exceeding targets • Generous Leave • Benefit from statutory annual leave (5.6 weeks for full‑time employees with pro‑rate for part‑time) with holiday pay at your normal rate and provisions for leave accrual and carry‑over. If you’re ready to leverage your local expertise, drive transformative relationships and push the boundaries of what’s possible in London’s culinary scene we want to hear from you. ** ** Apply now and help us build a smarter, more efficient future for fresh ingredients in the restaurant industry.
Responsibilities Supplier Sourcing:Research and identify potential suppliers for various goods and services required by the company. Evaluate suppliers based on factors such as price, quality, delivery times. Purchase Order Processing:Prepare and issue purchase orders accurately, ensuring all details such as product specifications, quantities, prices, and delivery dates are clearly stated. Inventory Management Support:Collaborate with the inventory management team to maintain optimal stock levels. Monitor inventory trends and adjust purchasing plans accordingly to avoid overstocking or shortages. Documentation and Record-Keeping:Maintain comprehensive records of all purchasing activities, including supplier contracts, purchase orders, invoices, and payment records. Requirements Analytical and Negotiation Skills:Strong analytical skills to evaluate supplier proposals and make informed purchasing decisions. Communication and Teamwork:Excellent communication skills, both written and verbal, to interact effectively with suppliers, internal teams, and other stakeholders. Availability:Must be available to work part-time hours, with the flexibility to adapt to changing business requirements.
Electrical Contracts Manager (Minimum 5 years of electrical experience). Location: Nottinghamshire Job Type: Full-time Salary: £50,000- £60,000 About Us Powerplus Group is a fast-growing, full-service mechanical and electrical company, built on our dedication to delivering the highest quality and most innovative projects—on time and within budget. We take the lead in mechanical, electrical, lighting, and renewable projects, incorporating design and coordination, installation, and full commissioning across the UK and Europe, with our headquarters centrally based in Nottinghamshire. We pride ourselves on our high level of personalised service and the strong partnerships we build with our clients, ensuring direct contact and a collaborative approach. This partnership-driven mentality has fostered long-lasting, multi-project relationships over the years. With our fully integrated turnkey solutions, Powerplus Group continues to set the standard in mechanical and electrical services across the UK and Europe. Job Summary We are seeking an experienced and dynamic Electrical Project Manager to oversee and deliver a range of electrical projects, ensuring they meet the highest standards of quality, innovation, and efficiency. This role requires excellent leadership skills, technical expertise, and a hands-on approach to managing multiple projects from conception to completion. As an integral part of our growing team, you will be responsible for the planning, coordination, execution, and successful delivery of electrical projects across various sectors, working closely with clients, engineers, and site teams. Key Responsibilities Project Planning & Management - Take full ownership of electrical projects, ensuring they are delivered on time, within scope, and budget. - Develop project plans, schedules, and budgets, ensuring all financial targets are met. - Liaise with clients, engineers, subcontractors, and stakeholders to define project requirements. - Oversee procurement of materials, ensuring cost-effective and timely delivery. - Monitor and track project progress, addressing any challenges or deviations. Technical Oversight & Compliance - Review and approve electrical designs, ensuring adherence to regulations and industry standards. - Conduct site inspections to monitor quality control, safety compliance, and progress. - Identify risks and implement mitigation strategies to ensure project success. - Ensure compliance with the National Electrical Code (NEC), IEE regulations, and health & safety standards. Team Leadership & Coordination - Lead and manage site engineers, supervisors, and technical teams, ensuring high productivity and performance. - Foster a collaborative team environment, ensuring effective communication across all project stakeholders. - Conduct project progress meetings and provide regular status updates to senior management and clients. - Support and mentor junior engineers and team members to drive professional development. Reporting & Documentation - Maintain and manage all project documentation, including progress reports, RFIs, change orders, and safety records. - Ensure all required permits and approvals are obtained in a timely manner. - Provide management with detailed project performance reports, highlighting risks, solutions, and milestones. Qualifications & Requirements; Education & Experience - Minimum of 5 years experience in electrical project management, within mechanical and electrical (M&E), lighting, or renewable energy sectors. - Proven experience managing projects in commercial, industrial, or infrastructure settings. Technical Skills - Strong knowledge of electrical systems, power distribution, control systems, and energy solutions. - Proficiency in project management software (e.g., Primavera, MS Project, AutoCAD, or Revit). - Familiarity with electrical codes and safety regulations (NEC, IEEE, NFPA, BS7671, etc.). Soft Skills - Excellent leadership, problem-solving, and decision-making abilities. - Strong communication and negotiation skills to effectively liaise with clients and contractors. - Ability to work in a fast-paced environment, managing multiple projects simultaneously. Why Join Powerplus Group? - Work on high-profile projects across the UK with a rapidly expanding company. - Be part of a team that values innovation, quality, and client collaboration. - Opportunity for career growth and professional development in a thriving industry. - Competitive salary and benefits package. Job Types: Full-time, Permanent Pay: £50,000.00-£60,000.00 per year Additional pay: Performance bonus Benefits: Company car Company pension Employee mentoring programme Gym membership On-site parking Schedule: Monday to Friday Experience: electrical contracts manager: 3 years (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Nottingham NG13 8FA
OVL Group Ltd is expanding and looking for a Sales and Admin Executive to join our team. Established in 1989, OVL Group Ltd has built up an enviable reputation in the vehicle leasing market. This role is full time Monday-Friday 9:00am-5:30pm, based 4-days in our character offices in Brightwell Baldwin, near Watlington and one day working from home. You will need to be eager to support our team and learn all about the vehicle leasing industry. Specific experience in our industry is not necessary but a willingness to learn all aspects of our business from admin level up is essential, along with a desire for career progression. Excellent communication skillsand a comfortable knowledge of IT systems is also essential along with a ‘can do’ attitude as you support our team. Job Title: Sales and Admin Executive Location: Brightwell Baldwin, Near Watlington, Oxfordshire Reports To: Sales Director Job Summary: You will play a key role in supporting our sales and operations teams by managing administrative tasks, coordinating sales activities, and ensuring smooth communication between departments. This role involves handling documentation, maintaining customer records, preparing reports, and providing exceptional customer service to clients. Key Responsibilities: • Sales and Operations Support: Assist the sales and operations team with administrative tasks, including preparing quotes, processing orders, maintaining sales records and updating online resources. • Documentation Management: Prepare, organise, and manage sales-related documents such as contracts, invoices, and delivery notes. • CRM and website updates: Update and maintain ourCRM system and website with accurate information as appropriate. • Communication Coordination: Liaise with internal departments to ensure seamless order processing and delivery. • Client Facing Communications: Answer calls and take messages for the team as appropriate • Process Improvement: Assist with implementing process enhancements to improve sales administration efficiency. Qualifications and Skills: • We are more focussed on the right candidate than qualifications but A level or BTEC level qualifications would be preferred. • Strong organisational and multitasking abilities with keen attention to detail. • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). • Excellent written and verbal communication skills. • Ability to work independently and collaboratively within a team. • Desire for career progression and a hunger to learn. • Customer-centric mindset with a proactive approach to addressing client needs. Compensation: • Competitive salary with performance-based incentives. • Benefits package including pension, paid leave, and professional development opportunities.
Job Responsibilities: Verify order specifications and communicate with storage and logistics teams for efficient processing. Communicate with airlines, freight forwarders, and customs officials to ensure smooth logistics operations. Prepares and processes import and export documentation for international cargo movement. Ensure compliance with aviation and cargo transport regulations. Track and monitor shipments, updating clients on delivery status. Coordinates delivery routes to optimise time, fuel efficiency, and cost-effectiveness. Monitors driving time and speed limits to ensure regulatory compliance. Manage and resolve any issues related to cargo delays, damages, or discrepancies. Maintain accurate records of shipments, costs, and logistics data.
🚚💸 Would you like to earn up to £1500 a week driving your own van? Come join our dynamic team! 💸🚚 🌟 Benefits: ✅ Competitive earnings: £1000-£1500 per week (one week in hand) ✅ Available work 52 weeks a year! ✅ Flexibility: You choose your jobs! ✅ Dedicated support: Operator that answers the phone and takes care of administrative details! 🚛 Job description: - Collection and delivery of goods at established locations. -Customer interaction for impeccable service. - Loading, downloading and filling documents 💬 Skills needed: - Excellent communication. - Experience in Driving a Van. - Orientation to customers and service details. ✨ Opportunity to work in a dynamic environment and develop your skills in a friendly team!
Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.
Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.
· Take incoming calls · Deal with non-contract customer service issues (e.g. delivery tracking, send certificates of conformity/data sheets, provide order/delivery updates) · Order Processing · Complete supplier questionnaires for new customers and credit application forms for new suppliers · Purchase consumables and equipment for own use · Keep certification up to date: Constructionline Gold, RISQS, Achilles Linkup · Responsible for HSQE Management System and ensuring it is ISO Compliant · File documents and organise central filing system