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Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Croydon store. You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a full time, permanent position and you will be contracted to work 30-40 hours per week. You will also support other stores as required. Candidates with a full UK driving licence are preferred - due to the need to cover & support other stores. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities: • Lead and supervise the store team in the absence of the Store Manager., • Open & close the store, including cashing up and completion of associated administrative duties., • Offer excellent levels of customer service and have a strong product knowledge., • Lead by example, by recommending and promoting complimentary products with each sale., • Assisting management in leading the team, to achieve store sales targets and KPI’s., • Support team members as and when required., • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer., • Process stock deliveries and store transfers., • Deal with customer queries and complaints. Personal characteristics: • Able to take direction from management regarding additional tasks and duties., • Previous supervisory experience including cashing up and banking., • Self-motivated, with a positive, can do attitude., • Ability to supervise, motivate, coach and work with a team., • Strong interpersonal and communication skills., • Willingness to approach and serve all customers., • The drive to exceed monthly performance targets., • Methodical approach to completing daily tasks – including stock SKU management., • High levels of attention to detail., • The ability to work both individually and as part of a diverse team., • The commitment to work 30-40 hours per week and the flexibility to work any day (Monday - Sunday). If you would like to join the team at Deichmann UK a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you!

Location/s: Croydon or London, UKRecruiter contact: Aoife CullenMott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices.We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual.Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant.About the business unit Mott MacDonald's Advisory and Programme Delivery (APD) unit delivers both project, programme & commercial management (PPCM) services and advisory solutions across the built environment, defence, energy, water, environmental, transportation, health and care sectors. We deliver tailored solutions that directly address our clients' key challenges, combining our world-leading project expertise with unrivalled programme delivery capabilities and advisory services. APD delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of programme management, project management, project controls, scheduling, cost management, estimating, infrastructure finance, management consulting, digital consulting and education, health and care management. Overview of the roleOur transportation portfolio is primarily a UK based business working in three key sectors of rail, highways and aviation. We deliver programme, project and commercial management services to clients in mainland Europe, Africa, Middle East, India and Australasia and supporting other parts of the transportation business across the globe. Our vision is to deliver major transportation projects as part of a global business and to establish our wide-ranging consultancy as ‘credible' and ‘preferred' for our existing and new clients. As a Project Manager you will manage your own projects or workstreams on major Transportation projects. This opportunity will enable you to support the development of this growing and diverse business whilst progressing your own career.The focus of this exciting new role and opportunity is to help build the growing business and to support our clients by winning and delivering high quality project and programme management services that contribute to society and make the communities in which we live and work better.What the role offers:You will have opportunities to work on some of the UK's largest Transportation projects, working with key clients and with experts from across Mott MacDonald and the industry.We are passionate about collaborating to deliver high quality solutions with a focus on sustainability, social value and technical excellence.Areas you may work on:- Rail – We provide support to major rail infrastructure projects across the UK. We are particularly proud to be involved with Crossrail, HS2 and Northern Powerhouse Rail along with a large number of other projects- Highways – We work closely with National Highways supporting them on a variety of projects across the UK- Ports – Our Ports team covers aviation and maritime projects and we are seeing a lot of growth in this area with opportunities at key airports in the UK as well as further afield- Local Authority – we support a wide range of local authorities across the country with their transportation projects. These projects often cover elements of rail, highways, sustainability and social valueMott MacDonald is proud to support the professional development of all employees, funding one professional institution subscription per year and providing learning and development opportunities to support team members as they progress to chartership.Key responsibilities and duties include:The successful management of the development, design stages, delivery and handover of projects as instructed, ensuring:- Processes and procedures are applied, and any governance protocols followed- A project management plan is developed and maintained for each project- Projects are scoped in accordance with agreed project objectives,- Deliverables are clearly identified and executed- Key parameters of cost, time and quality are achieved providing a coherent and realistic action plan against deficiencies- Liaise with the projects H&S&W and CDM Representative, acting on advice provided to ensure that project / contractor CDM and Health and Safety compliance matters are satisfactorily discharged and/or adhered to- Establish effective stakeholder and communication management processes and structures across the project, Client and stakeholder teams, undertaking stakeholder mapping and understanding the role of project influencers, developing strong working relationships where appropriate. Specifically consider all necessary actions in terms of liaison, process mapping and reporting with statutory and technical assurance bodies, mitigating potential delays and costs to project performance through timely submissions and consenting requirements- Liaise and work across all commercial, procurement and general project control functions, providing the necessary project management input to deliver projects within the agreed project parameters- Assess the necessary level of resources and competence in the supply chain teams, taking all necessary reactive measures where required to ensure the required performance- Successful administration of the NEC suite of contracts for professional and contractor commissions as dictated by the projects, addressing performance to ensure contractually successful outcomesCandidate specification- APM qualification- Experience working on large scale transportation projects - ideally highways- Experience of managing NEC3/4 contracts- Substantial project management expertise across a wide range of disciplines, contract/procurement routes and market sectors- Experience of managing and leading project teams to successful outcomes- High degree of commercial acumen and knowledge of planning and project controls- Ability to operate both autonomously and as a part of a larger team- Excellent IT Skills – Word/Excel/PowerPoint- Strong communication skills including writing reports and presenting- Ability to establish and maintain good working relationships with clients, stakeholders, colleagues and the supply chain- Ability to demonstrate a flexible approach to work- Flexibility to travel to Maidstone, Kent 2-3 days a week- NEC accreditation (3 or 4)UK ImmigrationMott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.Agile workingAt Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust.Equality, diversity, and inclusionWe put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.AccessibilityWe want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you.We offer some fantastic benefits including:Financial wellbeing- We match employee pension contributions between 4.5% and 7%.- Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.- Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.- Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.- As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.Employee Ownership- Our employee ownership model means no external investors, just us, creating a culture of shared success.- Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses.- As your career grows, so does your stake, recognising your long-term impact and contribution.- Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future.- For our senior roles you will have a direct pathway towards ownership from day one.Health and wellbeing- Private medical insurance for all UK colleagues.- Health cash plan to support you with every day health costs and treatments.- Access to Peppy, providing free support from menopause experts for all UK colleagues.- A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.- Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.Lifestyle- A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.- Holiday entitlement increased to a minimum of 35 days after 5 years' service.- Variety of employee saving schemes and discounts from high-street retailers.Enhanced family and carers leave- Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.- Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.- Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.Learning and development- Primary annual professional institution subscription.- A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.Networks, communities, and social outcomes- Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.- Make a difference within our communities through our social outcomes.Apply now, or for more information about our application process, click here.

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