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  • Front of House Associate
    interview badgeEntrevistas mañana
    Front of House Associate
    hace 2 horas
    £28000 anual
    Jornada completa
    Redcliffe, Bristol

    Who We Are Since 2014, Runway East has been on a mission to destroy boring offices. Across London, Bristol, Birmingham, Bath, and Brighton, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we’re committed to making a positive impact on people and the planet, supported by a passionate and friendly team. The Role As a Community Associate (our version of Front of House Associate), you’re the heartbeat of your Runway East site. You’ll be the person members rely on, the one who keeps everything running, and the face that makes people genuinely glad to come into work. It’s a varied, hands-on role - part hospitality, part operations, part community-building. If you come from a hospitality background, you’ll feel right at home - this is essentially that, with 8am-5pm hours and with an incredible community around you. You’ll be on your feet, keeping spaces looking great, running floor checks, and rolling your sleeves up when things need sorting. That hands-on element is a big part of what makes the role rewarding, and it’s also how you build the best relationships with members - because you’re always out and about, not stuck behind a desk. You’ll also be the face our members see every day - the person they stop for a chat, come to when something’s wrong, and remember when they think about why they love their office. Building those relationships is one of the best parts of this job, and our members genuinely feel it. A Roaming Role Across the South West Your home base is Bristol, but this role covers both Bristol and Bath - so depending on the week and where we need cover, you could be at any of our South West sites. All our sites have great teams and brilliant member communities, so you’ll get to know different spaces. If you like variety and don’t mind a bit of travel, it’s a genuinely fun way to work. We’ll talk through the practicalities with you during the interview. What Your Days Look Like Your time will roughly break down like this - though every site and day varies: ~50% Site checks, cleaning & maintenance - keeping kitchens, communal spaces and facilities in top shape. High step count, lifting, and plenty of moving around are all part of the deal. ~20% Member interactions - naturally woven throughout the day. Whether you’re doing a floor check or covering reception, you’re always building relationships and making people feel at home. ~20% Admin - managing our helpdesk, member comms, and keeping on top of day-to-day coordination. ~10% Events - hosting our member initiatives, from Cake Wednesdays to monthly community events. Events follow a tried-and-tested format, so you’ll be delivering and adding energy to them rather than designing from scratch. Key Responsibilities Site checks & housekeeping; conduct regular cleaning and compliance checks to keep spaces safe, beautiful, and functioning. This is the most important part of the role. Member support; be the go-to person for members, from a quick chat on the stairs to handling a facility issue calmly and efficiently. Operational troubleshooting; when things go wrong (and they will), you’ll coordinate with your team and the right stakeholders to get them sorted quickly - from wifi issues to blocked toilets. Community events; deliver our popular member initiatives and bring the energy that makes them special. Cross-team collaboration; work closely with your Community Manager and colleagues across sites (London, Birmingham, Bristol, Brighton, Bath) Who You Are We’re looking for someone who is: • Hands-on and gets stuck in; you’re not fazed by physical tasks and take pride in a spotless, well-run space., • A natural with people; you can switch comfortably from chatting with a startup founder to an exec, and you genuinely enjoy building those day-to-day relationships., • Calm under pressure; when multiple things go wrong at once, you prioritise, communicate, and keep things moving without it showing on your face., • Detail-oriented; you notice the things others miss and take action without being asked., • A team player; you show up for your team, share knowledge across sites, and celebrate wins together., • Experienced in hospitality or high-touch customer service; experience in a similar environment (hospitality, retail, facilities, front-of-house) is a real advantage. You’ll know what it means to hold high standards in a busy, people-facing role. Why Join Us? Salary: £28 000 Time Off: 31 days including bank holidays 🏖️, plus an extra day for every year at Runway East 🎉. We also give you your birthday off 🎂 (because no one should work on their birthday) and extra time off over the Christmas break 🎄. Wellbeing: Private health & dental, gym discounts 🏋️‍♂️, mental health support 🧠, and a Bike2Work scheme 🚲. Growth: personal development budget 📚 and learning resources. Community: Two workdays per year for charitable activities 🌍, team outings 🎉, and epic annual trips (Barcelona, Rhodes, Vilnius, and more!) 🌟. Our Commitment to Inclusivity We celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. If you need specific access support, let us know—we’re here to help.

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  • Shift Lead | Bristol
    Shift Lead | Bristol
    hace 6 días
    Jornada completa
    Bristol

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

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  • Sales Advisor
    Sales Advisor
    hace 2 meses
    £2000–£4000 mensual
    Jornada completa
    Avonmouth, Bristol

    Stop trading time for a flat hourly wage. We are looking for ambitious, money-motivated individuals to join our high-energy sales team. No experience? No problem—we provide the world-class training you need to transition from "trainee" to "business leader". What You’ll Be Doing (Day-to-Day) • Face-to-Face Sales: Engaging with the public through door-to-door campaigns to promote top brands., • Customer Relationship Management: Building rapport and closing sales while delivering a great customer experience., • Leadership Development: Attending daily coaching sessions to master sales psychology and team management., • Goal Setting: Working toward daily and weekly targets to maximize your earnings. What We Offer • 💰 Uncapped Earnings: This is a commission-only role with no limit on your weekly income., • 🎓 Full Training: Direct mentorship from industry experts—learn the "Business within a Business" model., • 🚀 Rapid Promotion: We promote based on results, not seniority. Move into leadership as fast as you can prove yourself., • 🎉 Vibrant Culture: Regular social events, team competitions, and a supportive, lively environment. Required Skills & Characteristics • Hunger & Grit: You are highly motivated by money and personal growth., • Resilience: You have a "thick skin" and can handle rejection with a smile., • Reliability: You show up with high energy and a ready-to-work attitude., • Communication: Naturally friendly, confident, and persuasive. Location & Type • Location: Avonmouth, Bristol, • Employment Type: Full-Time, Self-Employed (Immediate Start). Apply on Job Today to book an interview instantly!

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