Location - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.
We’re looking for an experienced SEO Specialist to join our team and manage SEO projects for multiple clients. You’ll be responsible for delivering measurable SEO improvements for small to medium businesses. We want someone who knows their stuff and can show a portfolio of at least 5 businesses they’ve worked with. What You’ll Do: Handle SEO tasks for our clients’ websites (on-page, off-page, and technical SEO) Perform keyword research and competitor analysis tailored to each client Optimize content, meta data, and site structure for SEO Conduct audits and recommend fixes or improvements Build quality backlinks and monitor link health Track SEO performance and provide reports Stay current on SEO trends and search engine updates What We Expect: Proven SEO experience with a portfolio showcasing work for at least 5 businesses Solid knowledge of SEO tools (Google Analytics, Search Console, SEMrush, Ahrefs, etc.) Ability to deliver results independently while following client goals and deadlines Strong communication skills and professionalism Compensation: Starting pay with room for growth based on your performance and results Flexible hours – work remotely or on your own schedule
Job Vacancy: Site Setting out Engineer Location: London and Greater London Region Salary: £ 38,000 Employment Type: Full-Time, Permanent. About Us: Evok Engineering is a civil engineering and construction firm committed to delivering engineering consultation across all our projects in precision, quality, and safety manner. We pride ourselves on innovation, teamwork, and professional development. As we expand our team, we’re seeking a highly skilled and detail oriented Setting Out Engineer to join us on civil & infrastructure, commercial, and residential projects. Role Overview: As a Setting Out Engineer, you will be responsible for the accurate setting out of construction works in line with architectural, structural, and civil engineering drawings. Your expertise will ensure that all site elements are positioned correctly to design specifications, supporting smooth project delivery and compliance with safety standards. You will work closely with site managers, surveyors, and the design team, playing a pivotal role in translating design intent into physical site measurements. Key Responsibilities: a) Site Setting Out: Perform detailed setting out of construction elements such as foundations, drainage, utilities, highways, and building components using surveying instruments (Total Station, GPS, Levels). b) Drawing Interpretation: Analyse architectural, structural, and civil drawings, specifications, and engineering documents to prepare setting out strategies and mark constructable elements. c) Coordination: Liaise with project managers, contractors, and other engineering disciplines to coordinate activities, resolve discrepancies, and ensure accurate site positioning. d) Monitoring & Reporting: Conduct regular site checks to verify and monitor the accuracy of set-out points and provide progress updates through clear, comprehensive reports. e) Health & Safety Compliance: Adhere strictly to all health and safety regulations, promoting a safe working environment and identifying potential risks. f) Record Keeping: Maintain accurate records of measurements, as-built drawings, and site logs for audit and quality assurance purposes. g) Problem Solving: Identify and rectify any setting out issues or inconsistencies promptly to avoid delays. Required Skills & Qualifications: a) Bachelor’s Degree, HND, or equivalent in Civil Engineering, Surveying, or related field. b) Minimum of 2 years’ experience working as a Setting Out Engineer in civil engineering or construction projects. c) Proficient use of surveying equipment such as Total Station, GPS, laser levels, and digital measuring tools. d) Familiarity with CAD software (AutoCAD, Civil 3D) and other digital design tools. e) Strong knowledge of construction methods, site processes, and engineering principles. f) Excellent attention to detail with strong numerical and analytical skills. g) Ability to interpret complex drawings and technical documents accurately. h) Good communication and interpersonal skills to collaborate effectively with multidisciplinary teams. i) Valid CSCS card and any health and safety certification. j) Full UK Driving Licence preferred. Why Work with Us? a) Competitive salary with performance-based bonuses. b) Opportunities for professional growth and industry-recognized training. c) Supportive, inclusive company culture focused on teamwork and innovation. d) Access to the latest surveying technologies and tools. e) Work on diverse, high-profile projects with leading industry partners. f) Commitment to work-life balance and employee wellbeing. How to Apply: Please submit your CV and a detailed cover letter outlining your experience and suitability for the role with the subject line “Setting Out Engineer Application.”