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White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Machine Learning About this role We’re on a mission to transform the way we use data and AI to service our customers and drive efficiency across the business. Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex ML and AI challenges and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful ML/AI and Gen AI solutions that meet real customer needs. What You'll Do • Own and drive the ML/AI technical strategy for UK use cases, spanning multiple teams and influencing the overall technical direction for AI adoption, • Lead and coordinate ML engineering efforts across multiple teams, ensuring alignment with broader business objectives, enterprise platform capabilities, and technology strategy, • Provide technical consultancy to teams delivering AI use cases, guiding architectural decisions, solution design, and effective use of enterprise ML/AI platforms and capabilities, • Proactively identify emerging ML/AI patterns, define and evangelise best practices, and establish reusable approaches that enhance delivery of AI use cases across the business, • Drive MLOps standards and practices across teams, including CI/CD for models, automated testing, monitoring, and deployment pipelines, • Collaborate with enterprise platform and data science teams, contributing to platform capabilities where appropriate and partnering on use case delivery, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, data science teams, and enterprise platform partners, • Represent Capital One in external ML/AI technical forums, contributing to industry discussions, • Develop and advocate for strategies to proactively manage technical debt across ML/AI systems, • Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for • Deep expertise in Python and ML engineering, • Deep expertise in ML/AI systems design, MLOps, and cloud-native architectures, • Track record of leading ML/AI technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and Gen AI/Agentic frameworks (LangGraph, LangChain, VectorDBs, RAG), • Understanding of responsible AI practices, including guardrails, hallucination mitigation, and output quality management for AI systems, • Experience designing and scaling low-latency, customer-facing ML/AI architectures, • Proven experience setting a multi-team ML/AI technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving ML engineering standards and best practices across organisations, • Deep understanding of the full ML/AI development lifecycle, including model serving, data pipelines, and Gen AI systems, • Experience leveraging enterprise platforms to deliver business use cases at scale, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate ML/AI concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you • Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront - to provide LGBTQ+ support for all associates, • Mind Your Mind - signposting support and promoting positive mental wellbeing for all, • Women in Tech - promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Healthcare Account Manager phs Healthcare Location: Hybrid- Home/ National Permanent Full-time Role Overview At phs Group, we place people at the heart of everything we do. We believe in a culture driven by innovation, excellence, and sustainability. As a Healthcare Account Manager in our Healthcare division, you'll be an integral part of a team that lives by these values every day, shaping the future of our services and impacting the industry significantly. In this pivotal role, you will manage and develop our portfolio of accounts in the healthcare sector. Your actions will directly contribute to our purpose - to innovate and excel in providing top-tier hygiene services while upholding our commitment to sustainability. This position demands a proactive approach in understanding the unique challenges and opportunities within this sector. The Healthcare Account Manager will be a commercially focused relationship builder with a passion for delivering exceptional customer experiences. The ideal person will have experience in generating new business and managing accounts, thriving in a fast-paced commercial environment. They will be persistent in their pursuit of new business opportunities and effective account management. What will you be doing as a Healthcare Account Manager? • Establish and maintain strong relationships with Key Opinion Leaders (KOLs) within designated accounts in the healthcare sector to enhance existing revenue and secure new business, achieving new business targets., • Create a strategic plan to protect, expand, and acquire business within a specified group of prospective accounts., • Develop precise forecasts and implement tailored business plans that align with the objectives of both phs Group and its clients, prioritising customised and innovative solutions while meeting new business and retention goals., • Serve as the primary point of contact to cultivate strong, long-lasting relationships with clients by delivering a responsive, customer-centric approach to managing accounts., • Generate and analyse industry-specific reports, including performance and ESG reports, to identify growth opportunities and risks. Communicate these insights to clients, helping them achieve their individual performance and ESG targets., • Collaborate closely with internal teams (including tenders, marketing, commercial, customer service and executive support) to ensure a cohesive and industry-specific approach to account management., • Promote and nurture a positive team culture, demonstrating a collaborative and supportive approach in all interactions with colleagues. Who You Are?, • Exceptional face-to-face and written communication skills, capable of influencing and collaborating effectively across various business areas both internally and externally., • A self-starter. Independent, with strong planning and organisational skills, thriving in a dynamic environment., • A commercially savvy, analytical thinker, • Demonstrable understanding of sales methodologies, • Demonstrable success in managing accounts, preferably within the healthcare sector, alongside a proven track record in prospecting new business opportunities., • A strong knowledge of the healthcare landscape., • A knowledge of waste segregation and HTM07-01., • Has high energy and demonstrates a tenacious and resilient approach., • Thrives in a high-pressure commercial environment. What do phs offer?, • Base salary of £40- 45,000.00 (depending on experience), attractive OTE plus uncapped earnings, • Company car or car allowance, • Phone, laptop, and kit to work effectively from home and on the road, • Pension scheme, • phs perks– savings from over 800 UK retailers, • Access to Digital GP for you and you household, • Buy and sell holiday scheme, • Enhanced maternity and family friendly leave, • Full induction training, • Career Development- A role that will enable you to develop through exposure to an array of healthcare verticals in a company that encourages personal and professional development through our internal learning platform as well as access to external training providers. Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Are you passionate about hospitality and looking to advance your career in a dynamic and luxurious environment? Firmdale Hotels is renowned for our award-winning design, exceptional service, and unique properties across London and New York. We are currently seeking a dedicated Food and Beverage Supervisor to join our esteemed team at the Covent Garden Hotel. Firmdale Hotels is a collection of eight boutique hotels in London and two in New York, each individually designed by Kit Kemp. Our hotels are celebrated for their stylish interiors, outstanding service, and unique character, making them a preferred choice for discerning guests. As part of our team, you will be joining a company that values creativity, innovation, and excellence in hospitality. As a Food and Beverage Supervisor at the Covent Garden Hotel, you will play a crucial role in ensuring the seamless operation of our restaurant and bar. Working closely with senior management and your team, you will strive to deliver exceptional dining experiences that exceed our guests' expectations. Your leadership and passion for food and beverage will contribute to the continued success of our vibrant establishment. Responsibilities: Oversee the daily management and smooth operation of the restaurant and bar. Build and maintain strong, professional relationships with our guests, ensuring their satisfaction. Address and resolve any guest complaints, communicating effectively with the Food and Beverage Manager. Ensure compliance with all health and safety regulations and company policies. Collaborate with the Food and Beverage Manager to deliver high-quality service. Conduct daily briefings with the team to ensure clarity and motivation. Lead, motivate, and develop your team, fostering a positive work environment. Maintain high standards of food, drink, and service quality. What you Need: Previous experience as a Restaurant or Food and Beverage Supervisor in a fast-paced, luxury venue. Demonstrated passion for food and beverage, with extensive knowledge of quality products and ingredients. Strong understanding of the current market and competitive landscape. Proven experience in managing, leading, and developing a team. Excellent communication skills and attention to detail. Ability to establish and maintain professional relationships with guests and team members. What We Offer: Competitive hourly rate of £18.00 - £19.50 (£42,250 - £46,000 p.a.) inclusive of service charge. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan(including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Proud winners of The Times Best Places to Work for both 2024 and 2025 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year Helle Jensen Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Haymarket Hotel & The Soho Hotel One AA Rosette for Culinary Excellence and AA Breakfast Award 2025 Covent Garden Hotel One AA Rosette for Culinary Excellence 2025 Dorset Square Hotel AA Breakfast Award 2025 Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel Two Michelin Keys 2024 Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel One Michelin Key 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure IT List best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you. Join Firmdale Hotels and be part of something extraordinary. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage. TPBN1_UKCT

Sous Chef*Luxury Hotel* What's in it for you from day one: £51,000 OTE per annum plus other exciting perks and benefits! Holiday allowance starting at 28 days and increasing with length of service to 36 days. Nutritious free meals on duty. Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills. Excellent development opportunities with 80% of our managers being home-grown. Two paid volunteering days each year, so we can give back to our communities. Access to the Employee Assistance Programme through our partners at Hospitality Action. Monthly tea parties and annual social events, including boat parties and festive events for your little ones. Complimentary quality uniform and dry-cleaning services. What's in it for you later: Cycle to work scheme which can save you up to 47% on the bike and equipment. Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter. Enhanced maternity pay of 13 weeks, fully paid/ Enhanced paternity pay of 2 weeks, fully paid. £800 baby payment to support you and your baby with the essentials. Fantastic recommend a friend bonus scheme worth up to £600. Cross-departmental training available within your property, because we know youre a curious individual. 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva and South Africa! Location: The Chesterfield Mayfair Hotel Employment Type: Full time Working Pattern : 5 days across the week The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AAs Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds. Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys. The Chesterfield Mayfair Hotel is a four-star boutique hotel in the heart of exclusive Mayfair. Some of its features include 107 bedrooms as well as seven different event spaces, a Butlers Restaurant, a Terrace Bar, Stanleys Rooftop Bar, and a Conservatory, where we offer our guests a welcoming, friendly atmosphere and exquisite food and drink. What you'll be doing: Oversee and coordinate the day-to-day operations of the kitchen in collaboration with the Executive Chef. Lead and support the kitchen team during service, ensuring consistent quality and presentation across all dishes. Develop new dishes and contribute to seasonal menu planning with a focus on creativity, quality, and guest satisfaction. Ensure all food is prepared and presented to the highest standard and in line with recipe specifications. Maintain excellent standards of hygiene and food safety, ensuring compliance with health and safety regulations. Monitor stock levels, control costs, and manage waste to support overall kitchen profitability. Assist in maintaining accurate records including HACCP, allergen information, and cleaning schedules. What we are looking for: Proven experience as a Sous Chef or strong Chef de Partie ready for progression, ideally in a luxury or fine dining setting. Leadership qualities and the ability to manage and motivate a team under pressure. Strong understanding of food cost control, stock rotation, and kitchen organisation. Deep knowledge of food safety, hygiene, and allergen management standards. Excellent communication and time-management skills. A hands-on, proactive approach with a willingness to lead by example. Passion for delivering outstanding food and memorable guest experiences. Flexibility to work a variety of shifts including weekends and bank holidays. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK. TPBN1_UKCT

Head Chef - New Opening | Cambridge MCG Recruitment are proud to be exclusively partnering with an exciting new restaurant opening in the heart of Cambridge —a bold, high-energy, food-led concept built around quality, pace, and personality. This is not just another opening. It's the start of something ambitious. A brand-new kitchen. A fresh team. And a Head Chef opportunity where you will play a defining role in shaping the menu, culture, and standards from day one. We're looking for a Head Chef who thrives in a fast-paced environment, loves building teams, and is driven by consistency, quality, and execution under pressure. Someone who doesn't just run a kitchen—but builds one. What You'll Be Responsible For: Lead the Launch: Take full ownership of the kitchen during an exciting new opening in Cambridge Build the Team: Recruit, train, and inspire a strong, reliable kitchen brigade from the ground up Set the Standard: Establish consistency, speed, and quality across every service from day one Menu Execution: Deliver a focused, high-impact menu with absolute attention to detail and consistency Operational Control: Manage stock, ordering, GP, and kitchen efficiency to ensure strong commercial performance Health & Safety Leadership: Maintain exceptional hygiene, compliance, and food safety standards at all times High-Pressure Performance: Keep cool, organised, and in control during busy, high-volume service Culture Builder: Create a positive, disciplined, high-energy kitchen environment where people want to perform What You'll Bring: Proven experience as a Head Chef or strong Senior Sous ready for a leadership step Experience in fast-paced, high-volume kitchens Strong leadership skills with a hands-on approach Excellent organisational and commercial awareness Passion for high-quality food and consistent execution Calm, confident decision-making under pressure A genuine desire to build something from the ground up What You'll Get: Competitive salary with quarterly bonus potential Tronc share scheme Free meals on shift 28 days paid holiday Company pension Career progression opportunities within a growing concept Discounted dining Team events, socials, and annual staff festival Away days and team-building experiences This is a rare opportunity to be part of a new opening in Cambridge and shape a kitchen from day one, with the backing of an ambitious and growing hospitality group. If you're ready to lead, build, and make your mark—we want to hear from you. #MCG1 TPBN1_UKCT

Department : Kitchen Reports to :Executive Chef/Head Pastry Chef At Loscar London we deliver a personal, tactful, and friendly service, anticipating guest needs, creating a homely ambience in a sophisticated environment to achieve an elegant and comfortable experience. Our 7 Michel Reybier Hospitality Values Entrepreneurship Agility Well-being Competence Rethinking luxury Tailor-made Emotion Job Overview With the Head Pastry Chef, to oversee and direct the seamless running of pastry section, by providing a highly efficient and effective service whilst ensuring that all financial and statutory requirements are met, and supporting the delivery of outstanding customer service. To implement delivery of the business strategy in conjunction with the Head Pastry Chef and the Executive Chef. Objectives and Goals Seek and maximise revenue opportunities and minimise costs without compromising standards Effectively oversee and direct the kitchen department in a smooth and operational manner. Guide and lead by example in all areas of kitchen and hotel conduct. To create a motivated and high performing team, committed to delivering high standards of food production and presentation Flawless reputation for the kitchen on Health and Safety issues Respond to any changes in the kitchen as dictated by the needs of the operations and the company working closely with the senior chefs to ensure a seamless operation Protect the health, safety and well-being of our guests and colleagues Establish and maintain clear communication from to the brigade which is both positive and direct Be a change agent, constantly reviewing service delivery Key Duties and Responsibilities Kitchen Management Assist in implementing appropriate menus across all departments which are seasonally inspired and updated as required Discuss all food complaints with the kitchen brigade and take remedial action to avoid further customer dissatisfaction Build relations with the restaurant, bar and hotel teams to enable constructive feedback on service, food quality, drive and motivation in order to continually raise guest expectations Ensure that food quality is maintained at the highest standard at all times taking action as required Plan daily specials, menu compilation, dish and recipe development, in line with the annual menu changes To supervise the daily procedure of receiving food and related supplies to the kitchen, rejecting and returning as and when necessary Ensure that all section files and recipes are maintained and updated and in addition that they are adhered to on all sections, at all times Co-ordinate with Meeting & Events Sales Manager and Reservation Manager and Reception Manager, to deliver menus for private and group functions respectively To operate the pass service of food from the Pastry kitchen pass to the restaurant, liaising with the Restaurant and Banqueting staff and ensuring the food is consistently to the standard required Sets an example of cleanliness and correct work practices to all kitchen personnel To demonstrate a high standard of personal appearance, ensuring good personal hygiene for self and team People Development Develop a positive and direct relationship with all colleagues, HODS and external links Stimulate a positive learning culture Health and Safety Understand relevant H&S legislation including the use of Risk Assessments and Safe Systems of Work and the implications on the business, taking action as required To ensure all staff work hygienically and productively and have completed departmental documentation in line with company requirements Ensure a safe workplace by identifying and reporting hazards and taking corrective action Action and respond to alleged food hygiene issues, deploying all necessary resources to protect reputation and brand integrity Facilitate visits by EHO and supporting and enforcing required action. Be fully aware of fire, bomb and evacuation procedures for your department and your colleagues Circulate information within the hotel to maintain staff awareness of the hotels health and safety policy To be fully conversant with the Hotel Health and Safety policy and procedures Remain updated on Health and Safety Legislation, taking action as required To ensure all working areas of the kitchen, dry stores and refrigeration are maintained in a clean and hygienic condition at all times. To ensure the standards, reports and controls for health and safety, food hygiene, risk assessments, COSHH, manual handling and produce are maintained as prescribed by legislation, the company and independent auditors. Review and communicate health and safety audit reports and initiate required action as required To ensure that all kitchen personnel strictly adhere to manufacturers instructions of use of all machinery and equipment. To ensure that all kitchen equipment is maintained to operating specifications and to complete weekly maintenance lists where necessary which are forwarded to the Maintenance Manager Action and respond to alleged food hygiene issues, deploying all necessary resources to protect reputation and brand integrity Communication Communication with all relevant parties is clear, consistent and transparent To provide a clear handover during shift changes and ensure each shift is reviewed and handovers/briefings are carried out To be aware and notify your team of any menu changes, special requirements (including menu items and dishes), and outstanding orders or work tasks required prior to the commencement of service. To attend meetings as required, taking the opportunity to enter into discussions and present ideas and solutions in a positive fashion Financial Management of monthly stock take To control wastage by managing the maintenance of the correct stock levels and rotation from dry stores and avoidance of the over ordering or production of food and mis en place. To be aware of, and make your team aware of the required food cost percentages as set down by the budget and to manage the department within these guidelines at all times. To manage the prevention of pilferage from the dry stores and refrigeration within the department, by keeping all areas locked, and relevant keys safe where necessary. Misc Work with senior chefs and department heads on various special assignments and any other reasonable request Qualifications and Requirements Previous experience in quality establishments Kitchen Management experience Certification in level three health and safety, and food hygiene ideal Proven experience in managing a team TPBN1_UKCT

General Manager – Exciting New Opening Central London | £40,000–£45,000 No late nights A growing hospitality groupis looking for a General Manager to lead their new flagship venue in Central London. They are well known for premium specialty drinks and is now launching a brand-new concept combining: Specialty coffee & premium beverages Full restaurant service Brunch offering Afternoon small plates & bites Premium tea programme Events and corporate opportunities This is not a standard management role. This is a beautiful, high-energy venue designed to be an all-day destination. The Role As General Manager, you will lead the front of house team and overall guest experience. You will work closely with: Head Chef Head of Coffee Together, you will form the senior leadership team for this flagship site. This is a highly hands-on role. We are looking for someone who loves being on the floor, leading from the front, building team culture, and creating an exceptional guest experience. What You Will Be Doing Leading day-to-day front of house operations Managing and developing a team of around 10 Driving service standards and guest satisfaction Training and coaching a young team Building local business relationships and partnerships Driving weekday and weekend sales growth Supporting events and private bookings Helping establish the venue as a go-to destination in the area About You We are looking for someone who is: Currently a General Manager or strong Assistant General Manager ready to step up From a restaurant background with full table service experience Passionate about hospitality and service standards Hands-on and visible on the floor Commercially aware and sales driven Great with people, warm, energetic, and proactive Confident managing younger teams and developing talent Coffee experience is a bonus, but not essential. Training can be provided for the right person. Why Join? Opportunity to open and shape a flagship venue Work with an ambitious and growing hospitality business Real progression opportunities into multi-site leadership Creative and premium concept with something genuinely different in the market TPBN1_UKCT

£45,000 £48,000 Salary Broadway, Cotswolds | Full-Time | Independent Restaurant We're recruiting on behalf of an exciting brand-new restaurant opening in the heart of Broadway and are looking for an experienced Sous Chef to help launch and establish what promises to become one of the area's most exciting food destinations. This is a rare opportunity to join from day one, working alongside the Head Chef to build the kitchen team, establish standards, and create a menu that will put the restaurant firmly on the map. With a relatively small number of covers, the emphasis is firmly on quality over quantity , giving the kitchen the opportunity to focus on exceptional ingredients, consistency, and delivering memorable dining experiences. Benefits £45,000 £48,000 salary plus tronc Be part of an exciting new restaurant opening Work alongside an ambitious and supportive ownership team Opportunity to help shape the kitchen culture from day one Premium independent restaurant environment Fresh, seasonal produce with a quality-led food offering Genuine progression opportunities as the business grows Responsibilities as Sous Chef Support the Head Chef with the day-to-day running of the kitchen Lead service and manage the kitchen in the Head Chef's absence Prepare and deliver consistently high-quality dishes Train, mentor, and develop junior chefs Assist with ordering, stock control, and food cost management Maintain exceptional food hygiene and health & safety standards Help build a positive, professional kitchen culture What We're Looking For Experience as a Sous Chef or an exceptional Junior Sous Chef ready to step up Strong background in fresh food restaurants Passion for quality ingredients and beautifully presented food Calm, hands-on leadership style with excellent organisational skills Experience training and motivating kitchen teams Someone excited by the opportunity to help launch a brand-new restaurant If you're looking for a Sous Chef role where you can genuinely influence a new opening, work with quality produce, and be part of building something special from the ground up , we'd love to hear from you. Apply today to find out more. IND3 TPBN1_UKCT

Head Chef £50k Mayfair The Opportunity: Elevate the food offering at a boutique Private Members Club in the heart of Mayfair. Leading a close-knit brigade of four, you will take full culinary ownership to revamp the menus and establish a refined, premium dining experience across the club's dining room, exclusive banqueting, and high-profile weddings. The Highlights: Salary: Up to £50,000 per annum. Hours: 40-hour contract on a 5 out of 7 rota (Offering an excellent lifestyle balance for Mayfair hospitality). Food: A creative blank canvas to design light, fresh, and modern dishes tailored to an exclusive membership. The Requirements: Background: A minimum of 2 years experience as a Head Chef or strong Sous Chef within a similar private members club, boutique hotel, or premium restaurant environment. Leadership: A hands-on leader capable of inspiring a small team of four and managing diverse service styles from la carte to bespoke banqueting. Vision: A passion for culinary innovation, with the drive and creativity to completely refresh and modernise a luxury food offering. RC/108240 TPBN1_UKCT

Sous Chef / Kitchen Manager – Exciting New Opening | Central London | £45,000 + Tronc Salary: £45,000 per annum + Tronc Location: Central London Start Date: Immediate Contract: Full-Time An incredible opportunity has arisen for a talented Junior Sous Chef or Kitchen Manager to join the opening team of one of London's most exciting new restaurant launches. This vibrant all-day bistro will serve a menu of classic European-inspired dishes from breakfast through to dinner, delivering quality, seasonal cooking in a relaxed yet refined setting. Catering for up to 80 covers per service , this is the perfect opportunity for an ambitious chef looking to take the next step into a leadership role within a brand-new operation. The Role Working closely with the Head Chef, you'll be instrumental in the day-to-day running of the kitchen. You'll lead service, oversee junior chefs, and help build a positive kitchen culture from day one. This is a fantastic opportunity for someone who enjoys being organised, leading by example, and delivering consistently excellent food in a busy bistro environment. Key Responsibilities Lead the kitchen during service, ensuring smooth and efficient operations. Support the Head Chef with the daily management of the kitchen. Supervise, train and develop junior chefs and kitchen porters. Maintain exceptional food quality, consistency and presentation. Manage stock control, ordering and minimise waste. Ensure all food hygiene, HACCP and health & safety standards are met. Help establish systems, procedures and standards as part of the opening team. Drive a positive, professional and supportive team culture. About You Previous experience as a Junior Sous Chef, Senior Chef de Partie or Kitchen Manager within a quality restaurant or bistro. Comfortable leading service and managing a small kitchen team. Strong organisational and communication skills. Good understanding of stock management, GP and kitchen administration. Calm under pressure with a hands-on approach to leadership. Passionate about fresh, seasonal cooking and delivering a great guest experience. Excited by the opportunity to be part of a brand-new restaurant opening and help shape its future. What's on Offer £45,000 salary plus Tronc. The chance to be part of one of London's most exciting restaurant openings. A genuine opportunity to influence and grow with the business from day one. Excellent career progression as the company expands. A supportive leadership team that values development and promotes from within. Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites TPBN1_UKCT

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St Jamess. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roes dishes will showcase underused and underappreciated produce. As a Head Chef at Roe, you will be at the helm of our kitchen, leading and inspiring the team to consistently deliver outstanding dishes. Your expertise in food preparation, team management, and cost control will be crucial in maintaining our high standards while driving innovation and efficiency in the kitchen. Key responsibilities: Lead, mentor, and develop the kitchen team, fostering a positive and high-performance environment. Oversee all aspects of food preparation, presentation, and service, ensuring excellence in every dish. Innovate and refine the menu, incorporating sustainability-focused and creative cooking techniques. Manage kitchen operations, optimizing efficiency while maintaining the highest food safety and hygiene standards. Control food and labour costs, conduct regular stock takes, and work within budgetary targets. Work collaboratively with the front-of-house team to ensure a seamless customer experience. Establish and maintain supplier relationships, ensuring the highest quality ingredients and ethical sourcing. About You: Proven experience as a Head Chef or Senior Sous Chef in a high-quality, fast-paced kitchen. A deep passion for sustainability, seasonality, and culinary innovation. Strong leadership and team management skills, with a focus on training and staff development. Excellent organizational and time management abilities. A collaborative and problem-solving mindset, committed to fostering a positive kitchen culture. The benefits: Competitive salary. Career progression. Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. Wellbeing initiatives. Reward and recognition schemes. Free welcome lunch for you and a guest. 50% restaurant discounts across the group. 25% Friends and Family discounts. 50% discount on company retail. Supplier trips, staff parties and team socials. Staff meal during your shift. Increased holiday entitlement after three years employment. Enhanced parental leave (after one years employment). Sabbaticals (after three years employment). Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement. TPBN1_UKCT

Bar Supervisor *luxury hotel* What's in it for you? £37,075.88 OTE per annum, plus excellent benefits and perks! Holiday allowance starting at 28 days and increasing with length of service to 36 days. Nutritious free meals on duty. Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills. Excellent development opportunities with 80% of our managers being home-grown. Two paid volunteering days each year, so we can give back to our communities. Access to the Employee Assistance Programme through our partners at Hospitality Action. Monthly tea parties and annual social events, including boat parties and festive events for your little ones. Complimentary quality uniform and dry-cleaning services. What's in it for you later: Cycle to work scheme which can save you up to 47% on the bike and equipment. Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter. Enhanced maternity pay of 13 weeks, fully paid. Enhanced paternity pay of 2 weeks, fully paid. £800 baby payment to support you and your baby with the essentials. Fantastic recommend a friend bonus scheme worth up to £600. Cross-departmental training available within your property, because we know you're a curious individual. 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva, and South Africa! We are looking for a full-time Bar Supervisor to join our team. The ideal candidate will have previous experience working in a bar, a strong knowledge of classic cocktails, and a confident, outgoing personality. This person should be a natural leader with the ability to guide a shift while working collaboratively with the team. The Bar Supervisor will report directly to Bar Manager. Location: The Chesterfield Mayfair Hotel Employment Type: Full time Working Pattern: 5 days across the week The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AAs Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds. Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys. The Chesterfield Mayfair Hotel is a four-star boutique hotel in the heart of exclusive Mayfair. Some of its features include 107 bedrooms as well as seven different event spaces, a Butlers Restaurant, a Terrace Bar, Stanleys Rooftop Bar, and a Conservatory, where we offer our guests a welcoming, friendly atmosphere and exquisite food and drink. Key Responsibilities of a Bar Supervisor: Welcome and interact with guests, providing friendly and professional service while offering drink recommendations. Ensure team members are knowledgeable about the menu and provide ongoing training to maintain high standards of service. Oversee cleanliness and organisation of the bar, ensuring its fully stocked and ready for service. Ensure the smooth operation of the bar during your shift, managing service flow and product quality. Accurately handle transactions and ensure the proper use of the POS system. Ensure adherence to all relevant health, safety, and alcohol service regulations. Lead the team, delegate tasks, and ensure the bar operates efficiently throughout your shift. What are we looking for? Previous bar or hospitality experience, with strong knowledge of classic cocktails and a passion for delivering excellent service. Strong ability to lead and motivate a team, ensuring smooth operations during your shift. Excellent verbal communication and interpersonal skills, with the ability to interact confidently and professionally with guests and colleagues. High standards of cleanliness and organisation, ensuring the bar area is always prepared and fully stocked. Collaborative attitude with the ability to work effectively with others and contribute to a positive work environment. Ability to handle guest inquiries or concerns with professionalism and composure. Willingness to adapt to changing circumstances and busy service times. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK. TPBN1_UKCT

Job Description Head Chef Thakers Everyday Indian Kitchen Job Title Head Chef Reports To Operations Director / Owners Location Thakers, 12A High Street Quarter, Hounslow, TW3 1EH Employment Type Full-Time About Thakers Thakers is a modern British Indian high street restaurant. Inspired by everyday Indian home cooking, we serve fresh, nourishing food made with care using traditional methods and quality ingredients. Our mission is simple: to become the UK's leading everyday Indian restaurant brand. This is an opportunity to join at the beginning of an exciting journey and help shape the future of a business with ambitious national expansion plans. The Role We are looking for an experienced, passionate and highly organised Head Chef to lead our kitchen operation. This role is about much more than cooking. You will be responsible for maintaining exceptional food quality, developing your team, driving consistency, controlling costs and ensuring every guest receives an outstanding experience. You will play a key role in building the operational systems that will support the future growth of the business. Key Responsibilities Kitchen Leadership Lead and inspire the kitchen team. Set standards of professionalism and teamwork. Create a positive, respectful and accountable culture. Lead by example during every service. Food Quality Ensure every dish is prepared consistently to specification. Maintain exceptional presentation and portion control. Protect the authenticity and integrity of the Thakers menu. Carry out regular quality checks throughout service. Operations Oversee all food preparation and service. Ensure efficient kitchen organisation and workflow. Manage prep planning and daily production. Ensure recipes and procedures are followed precisely. Food Safety Maintain full compliance with Food Hygiene Regulations. Ensure HACCP procedures are implemented daily. Maintain excellent cleaning standards. Prepare for Environmental Health inspections at any time. Stock & Cost Control Manage stock levels efficiently. Minimise food waste. Complete regular stock takes. Control GP through portion control and purchasing discipline. Work with suppliers to maintain quality and value. Team Development Recruit, train and develop kitchen staff. Coach junior chefs and kitchen assistants. Carry out regular performance reviews. Build a culture of continuous improvement. Menu Development Work with the owners to refine existing dishes. Suggest seasonal specials and improvements. Assist with recipe development and standardisation. Systems & Growth Help document recipes, preparation methods and kitchen systems. Support the development of training manuals and SOPs. Build processes capable of supporting future multi-site expansion. Essential Skills & Experience Minimum 2 years' experience in a senior chef position. Experience leading high-volume kitchen operations. Strong knowledge of Indian cuisine. Excellent organisational skills. Calm under pressure. Strong communication and leadership abilities. Excellent understanding of food hygiene and HACCP. Experience managing stock, ordering and food costs. Desirable Experience Experience with Gujarati and vegetarian Indian cuisine. Experience opening a new restaurant. Multi-site or branded restaurant experience. Experience creating kitchen systems and training manuals. Experience using kitchen management or inventory software. Personal Attributes We're looking for someone who: Takes pride in every plate. Leads with humility and professionalism. Has exceptional attention to detail. Is calm under pressure. Is honest, reliable and accountable. Enjoys developing people. Embraces continuous improvement. Thinks commercially as well as creatively. Wants to grow with the business. Success in This Role Within your first year you will have: Built a disciplined, motivated kitchen team. Delivered consistently outstanding food. Maintained excellent food safety standards. Achieved strong food cost control. Helped establish operational systems ready for future expansion. Become a trusted leader within the business. What We Offer Salary: £40,000 per annum Full-time, permanent position Paid annual leave Company pension (where applicable) Staff meals during shifts Opportunities to help build one of the UK's most exciting modern Indian hospitality brands. Performance-related bonus opportunities. Career progression within a growing restaurant group. Ongoing training and development. A supportive, ambitious and family-oriented working environment. Our Values At Thakers we believe in: Doing the simple things exceptionally well. Treating everyone with respect. Continuous learning and improvement. Pride in our food and our people. Building a business that lasts for generations. We are looking for someone who shares these values and wants to be part of something special from the very beginning. TPBN1_UKCT

Our new luxury lifestyle concept, Il Gattopardo, is looking for a Floor Manager to join our team. Company overview: Il Gattopardo, London Launched September 2023 in Mayfair we are looking for a Floor Manager to join our team.We will be working with the finest ingredients from across the country and in a vibrant kitchen, full of talent. Its an exciting opportunity for someone ready to take on a new challenge with an experienced global team. Start a journey that can take you from the centreof Mayfair, to locations all over the globe, across multiple brands in our extended family with progression and perks to match. Join the Famiglia At the heart of the Il Gattopardo experience is our people. We want individuals who can build close relationships with guests and embrace everyone with open arms. At Il Gattopardo our people are key to the success of our business and creating a culture of warmth, passion and generosity. We are offering: In addition to the usual benefits, we also offer: Competitive salary Work-Life balance (we care about you) Staff meal prepared with care Provided uniform Employee assistance program and benefit platform Extra paid day off on your Birthday £500 Refer a friend bonus Growth and Development Opportunities within a successful hospitality group A people centric, talent oriented, professional and respectful working culture Position Overview: As the Floor Manager, you will lead by example to ensure exceptional service delivery, both individually and as part of a cohesive team. Your focus will be on maintaining seamless operations while adhering strictly to restaurant policies and procedures. Being at the forefront of guest interactions, you'll develop a deep understanding of their preferences, enabling you to personalize their experience and surpass their expectations. Key Criteria: Experience in a customer-facing, fast placed environment Inspire the team to do their best every day at work and show your passion for your field Be open to feedback from leadership and create a culture of two-way constructive feedback and communication with the team Create a culture of fair growth and development for team members with a view to move them across the brand Establish a good rapport and working relationship with all staff and all other departments Proof of eligibility to work in the United Kingdom; Availability to work full-time and be flexible. We would love to hear from you if you feel like we could be a great fit for each other. TPBN1_UKCT

Opening Head Chef European Restaurant specialising in Wiener Schnitzels, Argentine Milanesas and Spanish Cachopos. Location: Peckham, London SE15 Salary: £40,000£50,000 per year (depending on experience), plus a monthly share of the service charge (distributed fairly through our tronc system based on hours worked) and a performance-related bonus. About Us We are opening an exciting new independent restaurant in the heart of Peckham, inspired by some of Europe's most iconic comfort dishes. Our menu will celebrate Austrian Wiener Schnitzels, Argentine Milanesas, Spanish Cachopos, and a rotating selection of starters and desserts, all made with high-quality ingredients, classic techniques and a modern approach. We're looking for an ambitious and passionate Opening Head Chef to help bring this concept to life. This is a rare opportunity to play a key role in launching a new restaurant, helping shape the menu, build the kitchen team and establish the standards that will define our business from day one. The Role As Opening Head Chef, you will take full responsibility for the day-to-day management of the kitchen while working closely with the owners during the opening and beyond. Your responsibilities will include: Leading, motivating and developing the kitchen team Delivering consistently high-quality food and presentation Managing stock, ordering and supplier relationships Controlling food costs, labour and kitchen budgets Maintaining excellent food safety, HACCP and Health & Safety standards Recruiting, training and mentoring the kitchen brigade Helping develop seasonal specials and rotating menus Creating kitchen systems and procedures to support a successful opening Driving a positive, professional and collaborative kitchen culture About You We're looking for someone who is passionate about quality food, enjoys leading people and wants to be part of building something from the ground up. You will ideally have: Previous experience as a Head Chef, or a strong Senior Sous Chef ready to step into your first Head Chef role Experience working in a busy fresh-food restaurant Excellent knowledge of kitchen operations, food cost control and stock management Strong leadership and team development skills Excellent organisational and communication abilities A calm, hands-on approach under pressure A genuine passion for great food and hospitality Experience with Austrian, German, Spanish, Argentine or wider European cuisine would be an advantage, but it is not essential. We value strong cooking skills, leadership and the right attitude above all else. What We Offer Competitive salary of £40,000£50,000 , depending on experience Monthly share of the service charge through our tronc system, distributed fairly based on hours worked Performance-related bonus 28 days' paid holiday Staff meals on duty Staff discount Genuine creative input into menu development Opportunity to recruit and build your own kitchen team Salary review following the successful opening and completion of probation Excellent opportunities for career progression as the business grows Why Join Us? This is more than a Head Chef roleit's an opportunity to help create a new restaurant with a distinctive identity. You'll have the freedom to contribute ideas, influence the menu, build your own brigade and establish the kitchen culture from the very beginning. We believe in transparency and fairness. Our service charge is shared across the entire team through a tronc system based on hours worked, ensuring everyone benefits from the restaurant's success. If you're looking for a role where your ideas are valued, your leadership matters and you can grow alongside an exciting new business, we'd love to hear from you. Apply now with your CV and a short cover letter telling us why you'd like to lead our opening kitchen team. TPBN1_UKCT

Food & Beverage Supervisor* luxury hotel* What's in it for you? £36,896.04 OTE per annum, plus other exciting benefits and perks! Holiday allowance starting at 28 days and increasing with length of service to 36 days. Nutritious free meals on duty. Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills. Excellent development opportunities with 80% of our managers being home-grown. Two paid volunteering days each year, so we can give back to our communities. Access to the Employee Assistance Programme through our partners at Hospitality Action. Monthly tea parties and annual social events, including boat parties and festive events for your little ones. Complimentary quality uniform and dry-cleaning services. What's in it for you later: Cycle to work scheme which can save you up to 47% on the bike and equipment. Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter. Enhanced maternity pay of 13 weeks, fully paid. Enhanced paternity pay of 2 weeks, fully paid. £800 baby payment to support you and your baby with the essentials. Fantastic recommend a friend bonus scheme worth up to £600. Cross-departmental training available within your property, because we know you're a curious individual. 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva, and South Africa! We are looking for a Food & Beverage Supervisor to join our team on a full-time basis. We are looking for someone with previous experience within a Food & Beverage Supervisor role with excellent communication skills and strong attention to detail who enjoys delivering personalised service to guests. This position reports into the Food & Beverage Manager. Location: The Chesterfield Mayfair Hotel Employment type: Full time, permanent Working pattern: 5 days working, two days off The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AAs Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds. Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys. The Chesterfield Mayfair Hotel is a four-star boutique hotel in the heart of exclusive Mayfair. Some of its features include 107 bedrooms as well as seven different event spaces, a Butlers Restaurant, a Terrace Bar, Stanleys Rooftop Bar, and a Conservatory, where we offer our guests a welcoming, friendly atmosphere and exquisite food and drink. Key Responsibilities of a Food & Beverage Supervisor: Oversee and ensure the smooth running of breakfast, lunch, afternoon tea, and dinner services. Update and maintain the departments Standard Operating Procedures (SOPs) to ensure consistency and excellence. Check all drink orders and deliveries upon receipt to ensure accuracy and quality. Familiarise yourself with all daily bookings and guest requirements to facilitate seamless service. Carry out daily cash-ups during late shifts, ensuring financial accuracy and accountability. Liaise effectively with colleagues, management, and kitchen staff to ensure prompt, professional, and efficient service at all times. What are we looking for? Previous experience as a Food & Beverage Supervisor or in a similar role within the hospitality industry, ideally in a luxury hotel or high-end dining setting. Exceptional communication skills, both verbal and written. Strong attention to detail with a commitment to delivering personalised and high-quality service. Ability to work well under pressure in a fast-paced environment. Excellent teamwork and leadership abilities, ensuring smooth collaboration with all departments. A positive, proactive attitude with a focus on guest satisfaction. Flexibility with working hours, including weekends and evenings. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK. TPBN1_UKCT

Junior Sous Chef Northumberland New Restaurant Opening Live In Available We are recruiting a Junior Sous Chef for an exciting new restaurant opening at a well-regarded hotel in the heart of Northumberland, offering a fantastic opportunity to join the team at the start of a brand-new dining concept. Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you. Situated in the beautiful market town of Hexham, this established hotel is embarking on an exciting new chapter with the launch of a completely new restaurant offering. The concept will combine relaxed daytime dining with an exciting evening food offering, serving brunch and lunch from 9am until 4pm before transitioning into a vibrant dinner service centred around small plates and dishes cooked over a Josper grill. This is a rare opportunity to join a kitchen from the beginning, helping to shape standards, develop menus, and establish what promises to become one of the area's most exciting dining destinations. Benefits: Competitive salary Live-in accommodation usually available if required Be part of an exciting new restaurant launch Work with a Josper grill and high-quality seasonal ingredients Meals on duty Excellent training and development opportunities Genuine opportunities for career progression Join a supportive and ambitious management team As Junior Sous Chef, you will work closely with the Head Chef in the day-to-day running of the kitchen, helping to establish systems, maintain standards, and lead the brigade through what is an exciting period for the business. This role would suit an experienced Junior Sous Chef looking for a fresh challenge or a strong Chef de Partie ready to step into their first management position. You will be passionate about fresh food, organised under pressure, and excited by the opportunity to contribute to a brand-new food concept. As Junior Sous Chef you will: Support the Head Chef with the day-to-day running of the kitchen Help lead and motivate the brigade during service Assist with menu development and new dish creation Work across brunch, lunch, and evening service Gain experience cooking with a Josper grill Train and develop junior chefs Ensure excellent food hygiene and health and safety standards are maintained Help drive consistency, quality, and presentation throughout every service The ideal candidate will come from a quality fresh food background and possess a genuine passion for seasonal ingredients, modern cooking techniques, and delivering memorable dining experiences. This is an excellent opportunity to join a growing business at an exciting time and play a key role in the successful launch of a new restaurant concept in one of Northumberland's most attractive market towns. Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you. TPBN1_UKCT