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Residential Child Care Workers Ramsden Heath Essex CM11 up to £32000 per annum We are looking for a dedicated, passionate and committed Child Care Workers to join our residential team in our highly successful academy which holds a good Ofsted status. Working with boys aged 10 -16 years who have social, emotional and mental health needs. Staff need to be able to work as part of a team as well as use their own initiative in this fast paced and fun environment. The residential team work closely with the school and aim to provide a balanced 24-hour curriculum to meet individual and group needs. Staff must be caring, nurturing and fair to enable the students to develop positive and trusting relationships. A good sense of humour is essential. There is a strong emphasis on activities to learn new skills and to help develop confidence and self regulation. Staff are encouraged and expected to take part by being enthusiastic and willing to support those that are struggling. Residential Child Care Worker £26,694-£31,537 PA. Plus NJC Sleeping In Duty Payments-Depending on experience and qualifications. Working Pattern for Residential Child Care Workers The primary role of a Residential Child Care Worker is to support the students from the point of leaving school, during the evening and until the following morning when they go back off to school. Once students arrive from school staff support them by making healthy snacks, agreeing activities, talking about their day and encouraging the students to have a shower and get changed. Staff encourage students to choose at least one physical activity which staff will support and get involved with. We then eat together at dinner time before going off for our second activity such as playing in the park, visiting the beach, playing on skateboards, playing board games, having a quiz or going to bowling/cinema/golf etc. Later in the evening we help with school work, watch TV or a film before the students are supported to go to bed after a story or chat before staff complete evening reports. In the morning staff wake the students to get ready and go off to breakfast ready for their school day. Staff are expected to attend residential holidays when needed and undertake driving duties as required. Residential staff write and agree placement plans, risk assessments, activity rotas and review reports when required. During the school day staff support in the school for on call duties, activity events and training. Throughout, staff participate in the general supervision of students, ensure that students adhere to acceptable standards of behaviour, give sensitive and effective care in a safe and supportive environment so that students enjoy a calm and relaxed group living experience. Residential Child Care Workers must have: Proven experience of/or a passion for learning, working with/caring for children and young people with SEMH. NVQ Level 3 in Child/Young Persons Care, or equivalent, is strongly desirable. Ability to use MS Word and Excel and Email or willingness to learn. Driving licence qualifications to drive a D1 mini bus is desirable With a current car driving license along with flexibility and willingness to use own car to transport students. The ability to work as part of a highly effective team. Enthusiastic, reliable and committed. Possess energy, vigor, perseverance, and empathy. Ability to manage confidential data in a professional and sensitive way with an understanding of the Data Protection Act and GDPR. Adaptable and flexible to changing circumstances. Ability to learn school policies and procedures. Understand and implement the school’s behaviour management policy. Understand the importance of physical and emotional wellbeing. Demonstrate a clear commitment to develop and learn in the role. Residential Child Care Workers will be offered School Term holidays Recognition of continuous service Automatic enrolment into Local Government Pension Scheme Continuous Professional Development Free onsite car/bike parking at our Academy Access to the Employee Assistance Programme Staff Wellbeing group Access to excellent catering facilities when the kitchen is operational A responsive, supportive and involved team A Residential Academy that is fully committed to nurturing the potential in all of our pupils. For more information about this Residential Child Care Worker opportunity contact Mick Hull Fieldview Care

Customer Service Advisor | Private Patient Team | Competitive Salary with Excellent Benefits | Full-time & Evening Part-Time Opportunities | Permanent | Brentwood Spire Healthcare's Patient Support Centre in Brentwood has multiple opportunities for Customer Service Advisors to join our dedicated Private Patient Team. We're hiring across a range of full-time and evening- based part-time contracts, offering flexibility to suit different working patterns. This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a fast-paced, rewarding, and people-focused role. Working hours We offer a range of contracted hours: * Full- time (37.5 hours): Shifts between 8am-7pm, Monday to Friday, plus 1 in 4 Saturdays (8am-4pm) * Part-time (evenings): * 20 hours: 3pm-7pm, Monday to Friday + 1 in 4 Saturdays (8am-4pm) * 5 hours: 3:30pm-7pm, Monday to Friday + 1 in 4 Saturdays (8am-4pm) What you'll be doing As part of the Private Patient Team, you'll be the first point of contact for patients looking to fund their own treatment. You'll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: * Respond to patient enquiries by phone and email in a professional, friendly manner * Provide quotations for procedures * Explain next steps and book consultations, tests, or procedures * Accurately handle patient details and maintain records in our CRM and SAP systems * Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we're looking for * Experience in a customer service or reception-style role, handling high volumes of enquiries * Excellent communication and organisational skills * Strong numeracy skills with the ability to calculate procedure costs * A professional, calm telephone manner * Ability to multitask, prioritise, and work accurately under pressure * Knowledge of the private healthcare sector is desirable but not essential Contract Type: Permanent Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: * 35 days annual leave inclusive of bank holidays * Employer and employee contributory pension with flexible retirement options * 'Spire for you' reward platform - discount and cashback for over 1000 retailers * Private medical insurance * Life assurance Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible