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Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.

VIP Protection Service - Recruitment for London Events We are currently seeking qualified candidates for our London events. To apply, you must meet the following criteria: - Hold a valid SIA Badge or Door Supervisor (DS) license. - Be physically fit, as the role involves responding to incidents and extensive patrols, often walking miles. - Have at least 5 years of experience in response security. - Candidates must be of larger physique, as size is a requirement per our clients' specifications. Please note that all references will be thoroughly checked to meet our clients' expectations. We offer competitive pay rates of £15-£17 per hour, with same-day payments processing after completing your last shift. Additionally, strict checks, including a DBS verification, will be conducted. If you believe you have what it takes, we invite you to apply. We look forward to hearing from you,