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Customer Service Advisor - Godalming Leisure Centre - Farncombe, Godalming.Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week.The successful candidate will be respons

Job Title: Field Account Manager Location: Guildford – Field Based Employment Type: Permanent Hours: Monday-Friday AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? #LI-EJ1 #LI-Hybrid This is the job In this role, you’ll be responsible for retaining and growing a portfolio of around 300 AA Cars dealer accounts across the South East. You’ll build strong, long‑lasting relationships with dealerships, staying proactive in your approach to keep them engaged and supported. Your focus will be on maximising revenue from existing partners through thoughtful upselling and cross‑selling, ensuring each dealer sees clear value from our products and services. You’ll work closely with teams across AA Cars to deliver compelling, innovative solutions that demonstrate real return on investment and strengthen our dealer partnerships. What will I be doing? • Retaining dealer accounts in line with monthly targets and ensuring long‑term partnership success., • Delivering exceptional customer service to strengthen relationships and enhance dealer satisfaction., • Presenting AA Cars products and identifying opportunities to upsell, supporting achievement of monthly Average Transaction Value targets., • Driving Vehicle Inspection sales across your dealer base to meet annual growth objectives., • Collaborating with internal teams, including Sales, Customer Service, Vehicle Inspection and Mediation, to support wider business goals., • Demonstrating AA behaviours consistently to represent the brand professionally and positively., • Reducing dealer attrition through active engagement, support and problem‑solving., • Maintaining agreed service levels and high satisfaction scores across your portfolio., • Growing dealer performance by increasing ATV, expanding revenue streams and driving B2B inspection opportunities., • Managing risk effectively to protect both the AA and dealer partners. What do I need?, • Strong relationship‑management skills, with the ability to build and sustain long‑term dealer partnerships., • Proven sales and negotiation experience, confidently identifying opportunities, upselling and closing deals., • Excellent verbal and written communication skills for clear and persuasive interactions., • A strong customer focus, with a commitment to delivering outstanding service., • Good analytical ability to interpret data, spot trends and identify growth opportunities., • A proactive approach to problem‑solving and effective risk management., • Strong time‑management and organisational skills to oversee multiple accounts and priorities., • Ability to work collaboratively with colleagues across different teams., • Flexibility and adaptability to thrive in a fast‑paced, evolving environment., • 24 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested

The starting salary for this position is £42,239 per annum based on a 36-hour working week. We are hiring a new Occupational Therapist to join our fantastic Reablement Team, based in West Surrey covering Guildford, Waverley and Surrey Heath. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents.About the Team Surrey County Council is an ambitious organisation, with a focus on standing up for the interests of Surrey residents, promoting independence and ensuring they get the services they need. At our very heart we are committed to improving outcomes for our most vulnerable residents, aiming to empower them to live healthy, active and fulfilling lives and providing everyone with the health and social care support they need to promote their independence. The Reablement service supports this agenda by supporting people in their own homes to promote wellbeing and independence through skills gain programmes and we are embedding a therapy-led Reablement offer. Our community workforce includes Occupational Therapists, Team Leaders, Senior Reablement Practitioners and Reablement Practitioners. All roles work in a way that seeks to improve people's lives by working on their strengths, rather than their weaknesses, and making use of the community and networks around them, as well as local authority-provided services. About the Role We are looking for an innovative and passionate Occupational Therapist to work in our West Surrey Reablement Team to embed a therapy-led, strengths-based and holistic approach to short-term care delivery. We're looking for someone who can demonstrate their ability to complete holistic assessments and write person-led skills gain programmes. They will work collaboratively with colleagues in Reablement and our partners to deliver personalised, strength-based interventions enabling the people we support to achieve maximum independence in their own homes. In this role you will have the opportunity to build on or develop new supervisory, coaching and teaching skills with support from the Reablement Therapy Leads by taking on an advisory role with non-qualified staff, Newly Qualified OTs, students and Reablement colleagues. In return, you will be joining a team of innovative, supportive OTs we can offer you the support you need to succeed; we are committed to your personal development with us and offer regular, high-quality supervision and training opportunities together with several staff benefits and wellbeing options. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Knowledge and experience of short term, intermediate care and goal-focused interventions Ability to complete holistic assessments and write person-led skills gain programmes Ability to work collaboratively with colleagues in Reablement and our partner agencies to deliver personalised, strength-based interventions HCPC registration as an Occupational Therapist and a degree or equivalent qualification in Occupational TherapySurrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Additionally, in this role you may be required to attend meetings outside usual working hours, to meet the needs of the people we support. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 08/03/2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs

If you are interested in joining our team of Personal Trainers at your Everyone Active centre, please click.

Everyone Active is one of the leading leisure management companies. Key to our growth is expanding our team of talented Personal Trainers who will help us in supporting our members become and stay more active. We also value a passion for getting people more active and keeping them healthy.

Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week.