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Spencer Ogden is proud to support our client in searching for an Operational Services Specialist. SC Material Compliance and Communications Specialist Description of the role: Coordinate activities with Supply Chain, Engineering and Project Management to ensure supplier data is maintained and supports our compliance requirements. Liaise with suppliers to gather detailed information, resolve queries and store the data appropriately. Re-contact those suppliers on a regular basis. Build relationships with both individuals and businesses to ensure support for our compliance efforts. Ensure suppliers are made aware of our requirements and respond adequately in both a timely and effective manner. Work with any third-party providers to share data and information that enables effectiveness of said third party.Lead the development of reporting tools in a highly visual and meaningful “Dashboard format” to ensure efficient collation, storage and dissemination of Supply Chain data. This will include: Provision of regular analytical support and reports that show effectiveness of supplier communications and responsiveness. Proactively align with stakeholders to ensure their reporting requirements are captured, what the data will provide and how the outputs can be used. Raise issues to management where support from either suppliers or supporting functions does not meet the need of our compliance aims. Create and publish supplier correspondence where required following our Notice to Supplier guidelines. Ensure that any feedback from suppliers is responded to in a closed loop fashion. Track open query closure rates. Arrange for supplier reviews as directed. Maintain a clear action status log. Skills: Good communication skills and can articulate plainly and concisely. Good software ability: Microsoft Office applications, database tools, graphical representation of data. Experience of working with reporting tools such as Power BI or similar. Use of internal Project Management software to identify, create and progress milestones and timelines to meet internal and external stakeholder expectations Demonstrated ability to work with data sources, to analyse source data and to produce compelling executive summaries that drive decision making and enhance project management effectiveness. Able to understand intent of engineering material specifications and drawings. Familiar with Supply Chain Management concepts; delivery management, commercial and contractual implications of work performed. Professional and courteous approach to dealing with others. High energy and enthusiasm when working with others. Problem solver and naturally looks for improvement opportunities. Tenacious with an end-goal focus. Good team player. Experience: Engineering or business administration graduate. 3-5 years’ experience, in a manufacturing or service environment. Proven record of delivering on expectations. Effective in a fast-paced environment and able to prioritize multiple demands from a variety of internal and external stakeholders. Experience within a Material Compliance environment and/or knowledge of regulations such as REACH and RoHS would be an advantage.

The Role of Transport Logistics Manager You will lead the Upstream Logistics operation, supporting the delivery of service, capacity, cost, compliance, and sustainability targets. This is a hands-on role working closely with both internal teams and 3PL partners. Key responsibilities include: • Supporting the supply chain strategy for Upstream Logistics and keeping up-to-date with industry developments., • Managing inbound shipments of raw materials, samples, and finished goods via air, sea, and road., • Coordinating documentation, quotations, and shipment tracking to ensure timely delivery and compliance., • Overseeing QC processes at the warehouse, supporting issue resolution, and monitoring KPIs., • Managing stock putaway and storage procedures, including training warehouse teams., • Supporting inventory management, including allocation across channels and accuracy of master data., • Assisting with compliance and sustainability initiatives, tracking relevant KPIs., • Contributing to planning and budgeting for upstream logistics operations. Extensive experience in upstream logistics, ideally within the luxury fashion or high-value retail sector. • Proven experience managing 3PL logistics operations., • Strong commercial acumen and ability to work under pressure with multiple priorities., • Experience building, developing, and managing small teams., • Excellent communication skills and confidence engaging with internal and external stakeholders., • Strong initiative, ownership, and follow-through, with a ‘can-do’ attitude., • Proficient in relevant systems and Microsoft Office. Fleet size 300 Vehcles Budget 50 million Union Experience preferred