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Our 9-bed residential care home in Mitcham is seeking a new registered manager! The ideal candidate for this position will succeed in this role if they have both knowledge and experience in the social care sector, specifically Learning Disability. The registered manager will need to register with the CQC and passing the probation stage of the role will be dependent on the CQC approving their registration. Our Learning Disability residential home is seeking a new manager to support up to 9 service users who live with Learning Disabilities, physical disabilities, Autism, and/or complex behaviours. In addition to managing the residential care home, the candidate will manage the growing Domcare aspect of the business. Responsibilities Ensuring the safety and well-being of the service users within the home · All service users will be safe, provided with person-centred care, and indicating that they are happy via feedback mechanisms · Holding responsibility for all areas of the care provided Following CQC regulations and ensuring the home is compliant · Maintaining CQC compliance, regularly auditing and improving, and preparing for CQC inspection. Maintaining ‘Good’ CQC report for the home ·* Managing a team of staff * · Organising the staff rota, conducting supervisions for the staff, ensuring that staff follow policies and procedures, pushing the professional development of the staff members, hosting regular staff meetings, dealing with disciplinary actions ·* Liaising with professionals and stakeholders* · Ensuring MDT members, stakeholders, family members and other outside bodies are kept updated · Collecting feedback from stakeholders and making improvements as needed · Maintaining relationships with stakeholders and making positive links for the organisation ·* Upholding and improving the organisation’s reputation * · Maintaining CQC report of ‘Good’ and working towards improving to ‘Outstanding’ · Representing the organisation when liaising with outside bodies · Seeking continual improvement and pushing new initiatives ·* Ensuring the home is at capacity* · Assessing potential service users, submitting proposals, liaising with professionals, ensuring all beds are filled in a timely manner ·* Holding responsibility for administration tasks* · Auditing, writing care plans and risk assessments, completing provider information requests, following policies and procedures and completing all administration tasks required · Delegating tasks as required and ensuring completion ·* Managing the finances of the home* · Ensuring financial viability of the home including managing purchasing, keeping track of resident funds, recording financial transactions and auditing the home’s finances Qualifications Essential Willing to register with CQC Mandatory social care trainings including medication administration Care Certificate Desirable Level 5 NVQ in Health and Social Care Nursing degree PBS qualifications BSc in a relevant area such as social work, nursing etc Personal attributes/abilities Essential Compassion Resilience Organisation Good leader Ability to take initiative Willing to learn and improve An Enhanced DBS on the update service will be required. Job Types: Full-time, Permanent Pay: £30,000.00-£40,000.00 per year Benefits: Company events On-site parking Experience: Learning Disability: 3 years (required) Language: English (required) Licence/Certification: Enhanced DBS (preferred) Work Location: In person

Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.

Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

The community leader is the the main person as the venue that is in charge of the overall staffing, they are also responsible for ensuring that all customers are having a good time. The Secondary role is to gather feedback from customers and relay it back to the COO (Tony Fowler).

Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

The Role We’re on the lookout for a charismatic and energetic Front of House team member to join Made in Puglia, our vibrant spot inside Tooting Broadway Market. This is an ideal opportunity for someone who’s eager to learn, grow, and become an integral part of a close-knit team. If you love connecting with people and are passionate about delivering top-tier service — we want to hear from you! Key Responsibilities - Provide warm, memorable service to every guest. - Keep the bar and waitress stations clean, organised and guest ready. - Take orders accurately, prepare drinks to standard and handle payments confidently. - Assist the kitchen with packing and managing Deliveroo orders. - Demonstrate strong knowledge of our menu and represent the Made in Puglia brand. - Support the management team by handling guest feedback professionally. What We’re Looking For - Previous front of house experience is a plus, but not essential — we value the right attitude above all. - A confident communicator with a friendly, engaging personality. - A team player with a can-do, hands-on approach. - Someone who pays attention to detail and strives for excellence in everything they do. - A genuine love for food, drinks, and great hospitality. - Flexible availability, including evenings and weekends. (Must be available to work Tuesdays, Fridays & Saturdays) Why Join Us? - Be part of a growing, independent business with opportunities to develop and progress. - Competitive pay including service charge and tips. - Delicious staff meals on shift. - Staff discounts for you, your family & friends. WE ARE CURRENTLY OFFERING 28-35 HOURS A WEEK.

We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided

Job Title: Café/Bar Supervisor Reports to: Manager on Duty / General Manager Job Overview: As a café/bar Supervisor, you will play a key role in ensuring daily operations run smoothly, maintaining high standards of service and cleanliness, and leading the team to deliver outstanding guest experiences. You’ll support the manager on duty with a range of day-to-day operational tasks, while actively driving sales and motivating the team to meet performance targets. Key Responsibilities: Lead by example to ensure all service and hospitality standards are consistently met and exceeded. Support and motivate team members during shifts to deliver the best possible service to all guests. Uphold and enforce all cleaning, hygiene, and safety standards throughout the venue, ensuring a clean, welcoming environment at all times. Address guest feedback professionally and promptly to ensure customer satisfaction. Assist in training and onboarding new team members, promoting a positive and productive work environment. Take ownership of shift leadership duties, including staff allocation and floor management when required. Actively contribute to achieving and exceeding sales targets through upselling, team engagement, and service excellence. Ensure stock levels and product presentation meet brand standards. Support the manager on duty with reasonable day-to-day operational tasks as requested, including opening/closing duties, stock control, cash handling, and reporting. Promote and maintain a culture of teamwork, respect, and professional development. Skills & Experience Required: Previous experience in a café, bar, or hospitality environment, ideally in a supervisory or leadership role. Strong customer service focus with a passion for hospitality. Ability to lead, inspire, and motivate a team in a fast-paced environment. Excellent communication and problem-solving skills. A proactive approach to maintaining cleanliness and safety standards. Basic understanding of stock management and sales techniques. Flexible approach to working hours, including evenings and weekends. What We Offer: Competitive pay and tips. Opportunities for progression and development. Ongoing training and support. A vibrant, inclusive working environment.

JOB Overview We are seeking an experienced Sales Account Manager to oversee sales activities and develop long-term relationships with landlords and clients based in the UK, with a focus on Chinese-speaking prospective clients. The ideal candidate will play a key role in managing client accounts, maintaining customer satisfaction, and driving new business opportunities. Key Responsibilities • Manage and nurture relationships with existing landlords and clients in the UK housing market, especially Chinese-speaking clients., • Develop and implement sales strategies to grow revenue and expand our client base, • Identify and pursue new business opportunities, especially Chinese-speaking ones. clients., • Serve as the main point of contact for key clients, providing tailored service and timely solutions, • Coordinate with internal teams (e.g., lettings, marketing, operations) to meet client needs, • Attend property viewings, meetings, and events as required to support client engagement, • Maintain accurate records of sales activity and client communications using CRM tools, • Provide regular sales reports and performance feedback to management, • Support marketing campaigns. Skills Required • Strong communication and interpersonal skills, with the ability to build trust with clients., • Excellent negotiation, persuasion, and problem-solving abilities, • Ability to work independently and manage multiple accounts simultaneously, • Target-driven with a proactive approach to generating leads and closing deals, • Proficiency in CRM software and Microsoft Office Suite Experience Requirements • Minimum 5 years of experience in property services, • Experience working with Chinese clients, preferably in the UK property, • Proven record of meeting or exceeding sales targets, • Familiarity with the UK housing market is highly desirable Education Requirements • Bachelor’s degree or above in Business, Marketing, Real Estate, or related fields, • Language requirement: Fluency in Mandarin (spoken and written); proficiency in English is essential. Cantonese is a plus but not required.

Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals., • Identify new market opportunities and recommend business development initiatives., • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports., • Analyze P&L statements, balance sheets, and cash flow to ensure financial health., • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance)., • Establish performance metrics (KPIs) and monitor progress toward operational targets., • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff., • Conduct performance reviews, set development plans, and foster a culture of continuous improvement., • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models., • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals., • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution., • Implement quality assurance and compliance programs., • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards., • Identify operational risks and develop mitigation strategies., • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred., • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role., • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management., • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams., • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes., • Communication: Excellent verbal and written communication, negotiation, and presentation skills., • Analytical Skills: Proficient in data analysis and performance/operation metrics., • Adaptability: Comfortable working in fast-paced, changing environments., • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”], • Travel: Up to X% domestic/international travel may be required., • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure., • Comprehensive benefits package (health, dental, vision, retirement)., • Professional development and continuing-education opportunities., • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.

Join our team as an IELTS tutor and help students achieve their language proficiency goals! We're seeking a dedicated and experienced individual to guide learners through the intricacies of the IELTS examination. As an IELTS tutor, you'll leverage your expertise to teach test strategies, improve language skills, and provide tailored feedback to ensure our students excel in their exams. If you're passionate about aiding individuals in reaching their English language proficiency objectives, this role is for you. REQUIREMENTS We do not require previous experience in the position of teacher/teacher. ADVANTAGES Flexibility of timetable Possibility of teleworking / remote work You will be able to set the price of your classes OFFER DETAILS Flexible working hours Work location: all over UK Remuneration of £20 to £40 /h

Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements • Proven experience in a Practice Manager role within a veterinary setting, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Proficiency in using veterinary practice management software, • Ability to handle multiple tasks and prioritise effectively, • Strong problem-solving skills and attention to detail, • Commitment to delivering high-quality care and customer service Job responsibilities • Oversee the daily operations of the veterinary clinic, • Manage and support clinical and administrative staff, • Ensure compliance with all veterinary regulations and standards, • Implement and maintain efficient workflows and procedures, • Monitor financial performance and manage budgets, • Coordinate with veterinary professionals to optimise patient care, • Handle client inquiries, complaints, and feedback, • Maintain inventory and order supplies as needed, • Foster a positive and collaborative work environment Benefits • Working in a beautiful clinic, alongside highly skilled veterinary professionals, • Being part of a people (and animal)-first culture, • 25 days annual leave, plus your birthday off, • Salary sacrifice pension scheme provided by Nest, • World class team, with room to grow and learn, • Regular company social events

This role is ideal for someone with a strong marketing background in the hospitality or restaurant industry, who also has a flair for business development and enjoys building B2B relationships in hospitality. You’ll be responsible for promoting both our restaurants and catering services, conducting market research, and managing sales and marketing activities from end to end. In addition to your core responsibilities, you will also support the management team in day-to-day restaurant operations when needed, ensuring a seamless alignment between marketing initiatives and front-of-house experiences. ⸻ Key Responsibilities Marketing (Restaurant & Catering): - Develop and implement integrated marketing strategies for both dine-in and catering services. - Plan and execute digital campaigns across social media, email marketing, and online advertising platforms. - Manage content creation for Instagram, website, menus, and print materials. - Track and analyse marketing KPIs, customer engagement, and return on investment. - Conduct market research to identify trends, target audiences, and competitor insights. - Build and maintain relationships with corporate clients, event planners, universities, and local businesses. - Organise and attend industry events, tastings, and meetings to generate leads. - Manage the full sales funnel — from inquiries and quotations to follow-ups and client feedback. Operational Support: - Collaborate with the management team to align marketing strategies with operational goals. - Provide hands-on support during peak times and special events, helping ensure a smooth guest experience. ⸻ Requirements - Bachelor’s degree in Marketing, Hospitality Management, or Tourism Management (preferably from a recognised university). - Fluency in English (spoken and written). - Minimum 3 years of experience in a marketing and/or sales role within the hospitality, restaurant, or catering industry. - Strong communication, negotiation, and client relationship skills. - Proficiency in digital marketing tools such as Meta Business Suite, Mailchimp, Google Ads, and Canva. - Highly organised, detail-oriented, and results-driven.

At Le Bab, we don't just prepare meals; we craft memorable dining experiences. As a Chef de Partie, you play a crucial role in this creative process, focusing on a specific area of the kitchen. Working under the guidance of the Sous Chef and/or Head Chef, you contribute significantly to the high-quality and inventive dishes that define us. Your role encompasses more than just culinary skills; it involves being a vital part of a team that fosters culinary creativity and exceptional service. As a Chef de Partie, you bring enthusiasm, skills, and a positive, supportive attitude to the kitchen. You are key to maintaining the high standards on food and health & safety. You'll manage and organise your section of the kitchen, ensuring efficient operation and quality output. Your attention to detail is critical in every aspect, from food preparation to adhering to health and safety standards. Working collaboratively with the broader kitchen team, you'll contribute to an environment that values teamwork, excellence, and high performance. This role is ideal for those looking to sharpen their culinary skills and grow their career in a vibrant and expanding restaurant setting. Your job responsibilities include but are not limited to: • Maintain standards in the kitchen, • Conduct regular inventory and food checks, ensuring food quality is up to standards and all food and ingredients are properly labelled, • Follow food safety and hygiene practices with zero tolerance for violations, • Uphold kitchen cleanliness standards to ensure is always ready to pass an EHO inspection with a rate of 5 out of 5, • Participate actively in cooking staff food, having a creative and diverse offer, • Maintain a dish preparation time under a specific threshold of 10 minutes during peak hours., • Ensure you share feedback and ideas about how to reduce wastage, • Monitor equipment maintenance in your section, reporting to the Sous Chef or Head Chef and addressing any issues immediately, • Collaborate with the kitchen team to ensure service efficiency

Location - Oval, South London (Onsite) Type - Full-Time Start Day - Immediate Salary - £30,000 - £35,000 (top end reserved for outstanding candidates) Headquarters - New York, NY, USA About Quant.ai Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia The Role As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. What You’ll Do • Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco), • Calm and resolve customer frustrations when the AI couldn’t resolve their problem, • Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations), • Conduct light QA and error analysis across transcripts and system logs, • Collaborate with product managers and engineers to improve AI flows, • Participate in project management cycles for continuous iteration and model training, • Learn the ins and outs of agentic systems, prompt design, and conversational logic, • Help shape a brand new category of support – Human-AI collaboration What We're Looking For 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required, 2. Excellent written and verbal communication, 3. Ability to empathize with frustrated customers and stay calm under pressure, 4. Strong problem-solving mindset and curiosity – especially around how things work, 5. Comfortable working with technical teams (no coding required – training provided), 6. Highly organized, proactive, and detail-oriented, 7. Eagerness to learn AI technologies, tools, and workflows Nice to Have (But Not Required) Why This Role Matters This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.

Are you an experienced and passionate leader ready to manage some of London's most beloved Italian restaurants? La Mia Mamma is seeking a dedicated Restaurant Manager to oversee operations, lead our team, and ensure an exceptional dining experience for every guest. La Mia Mamma is more than just a restaurant; it’s a unique culinary journey. Our concept delivers authentic Italian regional cuisine, prepared and served by real Italian mammas flown in directly from Italy. Responsibilities: • Oversee day-to-day operations and ensure the highest standards of service., • Lead, motivate, and train the team to create a cohesive and effective workforce., • Manage staff schedules and handle recruitment as needed., • Maintain and enhance customer satisfaction by addressing feedback and implementing improvements., • Coordinate with kitchen staff and suppliers to ensure smooth service flow and product quality., • Monitor financial performance, including budgets, sales, and cost control., • Uphold health, safety, and hygiene standards in all restaurant activities. Key Skills: • Proven experience in restaurant management., • Strong leadership and team-building skills., • Excellent communication and interpersonal abilities., • Customer-focused mindset with a passion for exceptional service., • Strong problem-solving and decision-making capabilities., • Financial acumen to manage budgets and control costs., • Ability to work under pressure and maintain composure in a fast-paced environment., • Knowledge of Italian cuisine and culture is a plus. Benefits: • Salary range £38K-£50k depending on experience (incl. service charge), • Opportunities for career growth within our expanding group., • Comprehensive training and professional development in Italian hospitality., • Supportive and dynamic team environment., • Staff meals and discounts at all our restaurants.

Job description Do you have a passion for creating beautiful brows, lashes and facials? Join our stunning high end and modern Beauty Lounge in the heart of Battersea, a 5 minute walk from Clapham Junction Station. We are seeking an experienced Brow Technician to join our amazing team! What we offer: • A gorgeous modern, contemporary and heated/air conditioned beauty lounge, • Friendly and supportive team, • Flexible work hours, • Fully equipped and professional workspace, • Discounted treatments, • Career progression, • Team socials, • Safe work environment, • Staff kitchen with seating area What we're looking for: • A fully qualified beauty therapist / beautician who has a minimum of 2 years experience within the beauty field, • MUST be able to wax or thread, map, shape, tint and laminate eyebrows, • Be able to perform lash lifts / extensions, • Be able to carry out facials / be willing to learn, • Engage with clients to understand their preferences and provide tailored recommendations, • Excellent communication and interpersonal skills, • Able to retain clientele, • Outgoing personality, engaging proactively with clients, ensuring they feel welcome and relaxed, • High standards of grooming, hygiene and presentation at all times, • To be reliable, punctual and professional at all times, • To ensure a clean and sanitary work environment by following sterilisation and disinfection protocols, • To assist with cleanliness of the salon, • Handle client enquiries and feedback in a professional manner to enhance customer experience and maintain salons 5* reputation Responsibilities: • Provide exceptional customer service by greeting clients warmly and addressing their needs., • Utilize strong communication skills to explain beauty treatments and procedures clearly., • Perform eyebrow and eyelash application with precision and care., • Maintain a clean and organized workspace to ensure a pleasant experience for clients., • Stay updated on beauty trends and techniques to offer the best services possible., • Assist with content creation Please provide examples of your work/link to your social media for us to assess your suitability for the role.

Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.

Job Opportunity: Chef Join our passionate team and make a difference! Position: Café Cook Hours: 35 hours per week. Location: Earlsfield, SW17 Are you a skilled cook with a passion for fresh, high-quality food? We are looking for a motivated Café Chef to join our team and contribute to our social enterprise, providing excellent customer service and workplace opportunities. About the Role As a Café Chef, you will prepare and serve freshly made breakfasts, Brunch, light lunches, cakes, and snacks. You’ll work closely with the owners to maintain a high standard of food quality and customer experience. Your role will also include supporting the development of menu ideas and maintaining kitchen hygiene standards. Key Responsibilities: Prepare and serve fresh, high-quality breakfast, lunch, and snack options for eat-in and takeaway customers. Cook to order in a fast-paced café environment while maintaining excellent presentation and taste. Engage with customers, responding to feedback to enhance their experience. Assist in menu planning and introducing new dishes to attract customers and boost revenue. Maintain high hygiene standards, ensuring all areas, including fridges and freezers, are kept clean and well-organized. Monitor and record fridge and freezer temperatures daily. Ensure proper food handling, storage, and rotation according to food hygiene regulations. Minimise food wastage and keep track of inventory. Maintain and report issues with kitchen equipment to the Owners. Comply with all Health & Safety and Food Hygiene regulations. Person Specification: Essential Skills & Experience: Proven experience in a café, restaurant, canteen, or pub kitchen. Strong cooking skills with a flair for high-quality food preparation. Excellent communication and teamwork skills. A proactive and motivated approach, with the ability to work under pressure. A positive, customer-focused attitude with a passion for food. Good time management and the ability to multitask effectively. Desirable: Food Safety & Hygiene and Understanding Allergens qualifications. Personal Qualities: A results-driven approach with a commitment to high standards. A collaborative team player who supports colleagues and contributes to a positive workplace. Customer-focused, professional, and proactive in problem-solving. Eager to learn and take advantage of development opportunities. Why Join Us? Work in a friendly and supportive team with a strong community focus. · If you’re ready to bring your Chef skills to Toast Stores and be part of something fresh and exciting, we’d love to hear from you!