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Training Lead – Investment Reporting Contract Type: 6‑Month Contract Day Rate: £500 per day (Inside IR35) Location: York Role Purpose The Training Lead is responsible for designing, developing, and delivering a comprehensive training curriculum that equips colleagues with the knowledge and capability to operate effectively within the Investment Reporting Team. This includes translating complex Finance technical concepts, data, and reporting requirements into accessible learning content, ensuring individuals are fully prepared for new processes, systems, controls, and reporting outputs. The role serves as a critical link between Finance technical teams, business SMEs, and key stakeholders to ensure all training is accurate, aligned to programme outcomes, and supports successful implementation. Key Responsibilities 1. Learning Programme Design • Develop a structured, multi‑module learning programme covering core investment reporting topics (e.g., complex reporting, investment reporting, asset validations, Clearwater Analytics, Solvency reporting, Credit Risk reporting)., • Define learning objectives aligned to business processes and future-state operating models., • Translate technical requirements into accessible learning content tailored for different audiences. 1. Training Content Development • Create high‑quality training materials, including e-learning modules, scenario‑based exercises, data‑flow walkthroughs, and process demonstrations., • Ensure all materials accurately reflect new system functionality, integrations, reconciliations, controls, and reporting outputs., • Collaborate with SMEs, data specialists, and Finance technical teams to validate technical accuracy., • Develop and maintain training modules using essential learning software (e.g., Elucidat). 1. Stakeholder Engagement & Collaboration • Partner with project managers, business leads, SMEs, and vendors to gather insights and training requirements., • Present training strategies using business-friendly language and secure approval for curriculum and materials. 1. Training Delivery & Facilitation • Coordinate pilot training sessions, manage feedback loops, and refine content for improved clarity and learner experience. 1. Readiness, Deployment & Support • Develop detailed learning deployment plans to support smooth roll‑out and adoption. 1. Quality, Controls & Governance • Ensure all training materials meet internal governance and documentation standards., • Maintain audit‑ready documentation including version control and evidence of training delivery., • Monitor and assess training effectiveness using feedback and performance metrics. Key Skills & Experience Technical & Reporting Knowledge • Strong understanding of investment assets (liquid and illiquid), classifications, lifecycle events, and data flows., • Knowledge of IFRS reporting, Solvency II investment QRTs, and credit risk reporting requirements., • Familiarity with analytics systems and ERP platforms used in investment or financial reporting environments. Training & Learning Expertise • Experience designing structured learning programmes or technical training pathways., • Ability to simplify complex technical concepts for diverse learner groups., • Skilled in creating engaging, accessible materials across multiple content formats., • Strong communication, influencing, and stakeholder management capabilities.

Training Lead – Investment Reporting Transformation York 6-Month Contract We are seeking an experienced Training Lead to support a major Investment Reporting transformation programme. This is an exciting opportunity to play a key role in designing and delivering a comprehensive learning curriculum that enables colleagues to successfully adopt new reporting processes, systems, and controls. The successful candidate will work closely with Finance technical teams, SMEs, project stakeholders, and business leads to translate complex investment reporting concepts into engaging, accessible, and effective training solutions. The Role As Training Lead, you will be responsible for developing and delivering a structured learning programme that supports the successful implementation of new investment reporting capabilities and operating models. You will bridge the gap between technical and non-technical audiences, ensuring colleagues are fully equipped to operate confidently within the evolving Investment Reporting environment. Key Responsibilities Learning Programme Design • Design and develop a multi-module learning programme covering core investment reporting topics including:, • Investment Reporting, • Complex Reporting, • Asset Validations, • Clearwater Analytics, • Solvency Reporting, • Credit Risk Reporting, • Define clear learning objectives aligned to future-state (“To-Be”) business processes and operating models, • Translate technical requirements into engaging, audience-appropriate training content Training Content Development • Create high-quality learning materials including:, • E-learning modules, • Scenario-based exercises, • Process walkthroughs, • Data flow demonstrations, • Ensure all content accurately reflects new systems, controls, reconciliations, integrations, and reporting outputs, • Collaborate with SMEs, data specialists, and Finance technical teams to validate training accuracy, • Develop and maintain digital learning modules using Elucidat Stakeholder Engagement • Partner with project managers, business leads, SMEs, and vendors to gather requirements and shape training solutions, • Present training approaches clearly and effectively to stakeholders, • Gain alignment and approval for curriculum design and learning materials Training Delivery & Support • Coordinate pilot sessions and learner feedback activities, • Continuously improve training content based on feedback and user experience, • Support deployment and readiness activities across the programme Governance & Quality • Ensure all learning materials meet governance and documentation standards, • Maintain audit-ready training records, version controls, and evidence of delivery, • Monitor and assess training effectiveness through feedback and performance metrics Skills & Experience Required Technical Knowledge • Strong understanding of investment assets, classifications, lifecycle events, and investment data flows, • Knowledge of:, • IFRS reporting, • Solvency II investment QRTs, • Credit risk reporting, • Familiarity with analytics systems and ERP platforms used within investment or financial reporting environments Learning & Development Expertise • Proven experience designing structured technical learning programmes, • Ability to simplify complex technical concepts for diverse audiences, • Experience creating engaging learning content across multiple formats, • Strong communication, stakeholder engagement, and influencing skills, • Experience using Elucidat or similar e-learning authoring tools is highly desirable Why Join? • Opportunity to work on a high-profile transformation programme, • Collaborative environment with senior stakeholders and technical experts, • Chance to shape learning strategy within a complex investment reporting function If you are an experienced Training Lead with a strong Finance or Investment Reporting background and a passion for creating impactful learning experiences, we would love to hear from you.

The Role Are you a qualified Internal Quality Assurer looking for flexible, sessional work? Were looking for experienced IQAs to join our team on an ad-hoc basis to support the delivery of high-quality vocational qualifications across a range of subject areas, including Construction, Creative Industries, and Technical Skills. In this sessional role, youll carry out internal quality assurance activities, supporting assessors to deliver consistent, fair and robust assessment practices in line with awarding body requirements. The volume of work will vary depending on demand, making this an ideal opportunity for those seeking flexibility around other commitments. What youll do: • Internally quality assure vocational qualifications up to Level 5., • Sample assessments, provide feedback, and maintain accurate IQA records., • Support assessors through developmental feedback and standardisation activities., • Ensure compliance with awarding body standards and contribute to continuous improvement. What were looking for: • IQA qualification (e.g., Level 4 Award in the Internal ...

The Role Are you a qualified Internal Quality Assurer looking for flexible, sessional work? Were looking for experienced IQAs to join our team on an ad-hoc basis to support the delivery of high-quality vocational qualifications across a range of subject areas, including Construction, Creative Industries, and Technical Skills. In this sessional role, youll carry out internal quality assurance activities, supporting assessors to deliver consistent, fair and robust assessment practices in line with awarding body requirements. The volume of work will vary depending on demand, making this an ideal opportunity for those seeking flexibility around other commitments. What youll do: • Internally quality assure vocational qualifications up to Level 5., • Sample assessments, provide feedback, and maintain accurate IQA records., • Support assessors through developmental feedback and standardisation activities., • Ensure compliance with awarding body standards and contribute to continuous improvement. What were looking for: • IQA qualification (e.g., Level 4 Award in the Internal ...

The Role Are you a qualified Internal Quality Assurer looking for flexible, sessional work? Were looking for experienced IQAs to join our team on an ad-hoc basis to support the delivery of high-quality vocational qualifications across a range of subject areas, including Construction, Creative Industries, and Technical Skills. In this sessional role, youll carry out internal quality assurance activities, supporting assessors to deliver consistent, fair and robust assessment practices in line with awarding body requirements. The volume of work will vary depending on demand, making this an ideal opportunity for those seeking flexibility around other commitments. What youll do: • Internally quality assure vocational qualifications up to Level 5., • Sample assessments, provide feedback, and maintain accurate IQA records., • Support assessors through developmental feedback and standardisation activities., • Ensure compliance with awarding body standards and contribute to continuous improvement. What were looking for: • IQA qualification (e.g., Level 4 Award in the Internal ...

Please note that we do not currently offer any Tier 2 sponsorship Temporary 12 months Fixed Term Contract, Full Time (35 hours per week) Ready to make a real impact? Join us as a Former Tenant Arrears Officer and help us tackle outstanding debt that makes a difference to our communities. Joseph Rowntree Housing Trust (JRHT) is seeking a highly motivated and resident focused individual to join our excellent Neighbourhoods teams to support with the recovery of Former Tenant Arrears. About the Role Join us in a role where every conversation counts. Youll be responsible for recovering rent, service charges, and repair costs from former tenants while working with them to build sustainable repayment plans and strengthen their budgeting skills. In this vital position, youll support our Income Collection Team Managers in auditing former tenant debt and reducing arrears at the point of tenancy termination. By working hand-in-hand with Rent Officers and our repairs and maintenance teams, youll help create a clear, joined-up strategy for tackling bad debt. You will: • Analyse resident feedback to identify trends, risks and opportunities., • Prepare clea...

We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Market Street Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we’re able to deliver good quality and great value on Market Street every day With a passion for Fresh Food and a keen eye for details. Our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability...

An Account Manager or Sales Executive in York is wanted by a continuously rapidly expanding successful training business that operates across various markets and sectors. This Account Manager position is suited for either someone who is new to sales or someone already working in a similar sales or account management position. If you are looking to get into sales and account management this will provide you with the support and training to be successful as long as you bring with you the right attitude and ability and desire to be successful. The position will see you making warm calls into existing and some dormant accounts for the business looking to expand on previous sales of training courses and developing the accounts further. It will see you working closely with the Business Development Manager on a day to day basis helping the organisation achieve its targets whilst also developing your career along the way within a business that prides itself on its internal and external development of individuals the promotion of them. Key Responsibilities: Manage customer training deployment from needs analysis to delivery and post-training evaluation. Responsible for making professional outbound calls into existing accounts and speaking to decision makers that can place orders for training. Anticipate future training needs based on customer feedback and evaluations. Answer incoming sales calls ...

This post is restricted to Female applicants under the Equality Act 2010, Schedule 9, Paragraph 1, due to the care needs of the supported person. Join Unique Community Services (Catalyst Care Group) for high-complex mental health care at home in York. Deliver person-centered support for behaviours that challenge & personality disorders. Embody our values: Compassion, Impact, Community. Job Overview • Provide home-based care for complex emotional & mental health needs (shifts: 8 hours, varied patterns)., • Manage mobility, vital signs, nutrition, companionship & medication., • Ensure reflective, values-driven care in people's homes. Key Responsibilities • Support mobility with basic moving/handling., • Monitor vitals (BP, temp, pulse); prep meals & maintain hygiene., • Offer emotional/financial support; document accurately. Required Qualifications & Experience • 1.5+ years in community/home care, focusing on mental health, autism, learning disabilities & diverse groups., • Full UK driving licence (essential for transport)., • PMVA training required. Candidate Traits • Strong leadership, communication & empathy under pressure., • Flexible for shifts (nights/weekends/holidays); open to feedback., • Proactive, friendl...

The Role Are you a qualified Internal Quality Assurer looking for flexible, sessional work? Were looking for experienced IQAs to join our team on an ad-hoc basis to support the delivery of high-quality vocational qualifications across a range of subject areas, including Construction, Creative Industries, and Technical Skills. In this sessional role, youll carry out internal quality assurance activities, supporting assessors to deliver consistent, fair and robust assessment practices in line with awarding body requirements. The volume of work will vary depending on demand, making this an ideal opportunity for those seeking flexibility around other commitments. What youll do: • Internally quality assure vocational qualifications up to Level 5., • Sample assessments, provide feedback, and maintain accurate IQA records., • Support assessors through developmental feedback and standardisation activities., • Ensure compliance with awarding body standards and contribute to continuous improvement. What were looking for: • IQA qualification (e.g., Level 4 Award in the Internal ...

The Role Are you a qualified Internal Quality Assurer looking for flexible, sessional work? Were looking for experienced IQAs to join our team on an ad-hoc basis to support the delivery of high-quality vocational qualifications across a range of subject areas, including Construction, Creative Industries, and Technical Skills. In this sessional role, youll carry out internal quality assurance activities, supporting assessors to deliver consistent, fair and robust assessment practices in line with awarding body requirements. The volume of work will vary depending on demand, making this an ideal opportunity for those seeking flexibility around other commitments. What youll do: • Internally quality assure vocational qualifications up to Level 5., • Sample assessments, provide feedback, and maintain accurate IQA records., • Support assessors through developmental feedback and standardisation activities., • Ensure compliance with awarding body standards and contribute to continuous improvement. What were looking for: • IQA qualification (e.g., Level 4 Award in the Internal ...

The Role Are you a qualified Internal Quality Assurer looking for flexible, sessional work? Were looking for experienced IQAs to join our team on an ad-hoc basis to support the delivery of high-quality vocational qualifications across a range of subject areas, including Construction, Creative Industries, and Technical Skills. In this sessional role, youll carry out internal quality assurance activities, supporting assessors to deliver consistent, fair and robust assessment practices in line with awarding body requirements. The volume of work will vary depending on demand, making this an ideal opportunity for those seeking flexibility around other commitments. What youll do: • Internally quality assure vocational qualifications up to Level 5., • Sample assessments, provide feedback, and maintain accurate IQA records., • Support assessors through developmental feedback and standardisation activities., • Ensure compliance with awarding body standards and contribute to continuous improvement. What were looking for: • IQA qualification (e.g., Level 4 Award in the Internal ...

Home Manager Salary: £45,000 £50,000 + up to 50% performance related bonus Location: North Yorkshire An excellent opportunity has arisen for an experienced Home Manager to lead a high-performing residential care home in a desirable North Yorkshire location. This is a well-established, small service (circa 30beds) with an outstanding reputation, strong occupancy, and a stable, well-supported staff team. The home provides high-quality residential and dementia care within a warm, person-centred environment and is known for its consistent standards and positive feedback from families and professionals. About the Role As Home Manager, you will take full responsibility for the day-to-day running of a fully operational, successful home. This is not a turnaround or commissioning role, instead, it offers the opportunity to maintain and build on an already strong foundation, ensuring continued quality, compliance, and team engagement. Key Responsibilities • Overall operational management of the home, • Maintaining high standards of care and regulatory compliance, • Leading, motivating, and developing a stable staff team, • Sustaining strong occupancy and reputation within the local community, • Building positive relationships with families and external stakeholders, • Driving continuous improvement...

A fantastic opportunity has arisen in East Ridings to manage a supported living service on an Interim basis for 6 months. The organisation is well establish and supports Young Adults with Learning Disabilities and Mental Health issues. This is a great opportunity for an experienced Team Leader/manager to help make a real difference to young peoples lives. This is an incredible organisation who have great growth opportunities and a fantastic reputation providing quality care for service users. Manager Responsibilities: Providing leadership and guidance to the teams, observe and feedback on practice to improve quality, positive behavioural support and person-centred approaches. Undertake regular supervision meetings with staff & facilitate team meetings. Ensure support plans are current and staff are aware of the review and implementation of individual support plans. Manage performance issues engaging the appropriate informal / formal processes where necessary and with guidance from Service Manager/HR. Manage the staffing resources of the service including rota management and staff budgets To undertake any other reasonable duties as requested.Manager Requirements Experience of supporting people who are vulnerable. NVQ Level 3 in Social Care Management or equivalent. Experience of supervising and motivating staff. Clear written and verbal communication style. IT literate and confident in the ...

The Role Are you a qualified Internal Quality Assurer looking for flexible, sessional work? Were looking for experienced IQAs to join our team on an ad-hoc basis to support the delivery of high-quality vocational qualifications across a range of subject areas, including Construction, Creative Industries, and Technical Skills. In this sessional role, youll carry out internal quality assurance activities, supporting assessors to deliver consistent, fair and robust assessment practices in line with awarding body requirements. The volume of work will vary depending on demand, making this an ideal opportunity for those seeking flexibility around other commitments. What youll do: • Internally quality assure vocational qualifications up to Level 5., • Sample assessments, provide feedback, and maintain accurate IQA records., • Support assessors through developmental feedback and standardisation activities., • Ensure compliance with awarding body standards and contribute to continuous improvement. What were looking for: • IQA qualification (e.g., Level 4 Award in the Internal ...

The Role Are you a qualified Internal Quality Assurer looking for flexible, sessional work? Were looking for experienced IQAs to join our team on an ad-hoc basis to support the delivery of high-quality vocational qualifications across a range of subject areas, including Construction, Creative Industries, and Technical Skills. In this sessional role, youll carry out internal quality assurance activities, supporting assessors to deliver consistent, fair and robust assessment practices in line with awarding body requirements. The volume of work will vary depending on demand, making this an ideal opportunity for those seeking flexibility around other commitments. What youll do: • Internally quality assure vocational qualifications up to Level 5., • Sample assessments, provide feedback, and maintain accurate IQA records., • Support assessors through developmental feedback and standardisation activities., • Ensure compliance with awarding body standards and contribute to continuous improvement. What were looking for: • IQA qualification (e.g., Level 4 Award in the Internal ...

The Role Are you a qualified Internal Quality Assurer looking for flexible, sessional work? Were looking for experienced IQAs to join our team on an ad-hoc basis to support the delivery of high-quality vocational qualifications across a range of subject areas, including Construction, Creative Industries, and Technical Skills. In this sessional role, youll carry out internal quality assurance activities, supporting assessors to deliver consistent, fair and robust assessment practices in line with awarding body requirements. The volume of work will vary depending on demand, making this an ideal opportunity for those seeking flexibility around other commitments. What youll do: • Internally quality assure vocational qualifications up to Level 5., • Sample assessments, provide feedback, and maintain accurate IQA records., • Support assessors through developmental feedback and standardisation activities., • Ensure compliance with awarding body standards and contribute to continuous improvement. What were looking for: • IQA qualification (e.g., Level 4 Award in the Internal ...

We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations * Deliver training to ensur...

We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department * Build effective relationships with other ope...

Job Title: Customer Development Executive Location / Region: Kilburn & Surrounding areas Industry: Convenience & FMCG Contract Type: Permanent, Full time Working Pattern: Monday-Friday (No Weekend Working) Salary / Rate: £32,000 basic + 20% Bonus Other Benefits: Company Vehicle + Fuel Card The role at a glance We’re recruiting an enthusiastic Customer Development Executive to represent Carlsberg Britvic across Kilburn and surrounding areas. You’ll build strong relationships key decision-makers in store, secure additional displays, increase distribution and drive sales and visibility for their well‑established product range. This role is ideal for someone with field sales or direct selling experience who enjoys autonomy, building relationships and delivering results in a fast‑paced retail environment. This is a great opportunity to represent a leading brand and work with a range of well-known products. Not only does this opportunity give you a wide range of experiences, but you’ll also have continuous support from colleagues, fantastic career growth opportunities and excellent perks. About Us McCurrach is part of Avidity Group Ltd, the parent company of a group of sales and marketing agencies (McCurrach, Standout, Wave, Thumbprint & Zing). We increase sales at the point of purchase. We are a leading field sales and marketing agency that helps brands sell more through a multi-faceted approach. We work with household names across various industries and are dedicated to delivering an outstanding service and optimising results. Be yourself and grow, have your voice heard, and develop your career with flexible working policies and an abundance of opportunity with a sustainable, forward-thinking agency. About Carlsberg Britvic Team Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy. With a strong national footprint, the Carlsberg Britvic business includes 6 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed. In this role as Customer Development Executive, you will help grow Carlsberg Britvic market share within your defined territory. Working as part of a successful team, you will drive sales of our fantastic portfolio of Beers, Ciders and Soft Drinks by maximising brand availability and visibility in Symbol and Independent stores. This is a unique opportunity to join this exciting partnership, where we will equip you with the necessary tools, training, and support to succeed. What You’ll Be Doing Working with a Regional Sales Manager, and selling our amazing Soft Drinks and Beers portfolio, you will be responsible for making face-to-face contact with Convenience (Symbol & Independent) retailers, establishing and retaining new business opportunities, and delivering a business plan for your territory focused on maximising sales opportunities. If you bring the energy and passion, we will support and develop you to: • Partner with our customers by building outstanding relationships in convenience stores, understanding retailer’s needs, their local consumers, and executing solutions., • Adopt a full category based selling approach to growing and developing every outlet you work with for the benefit of both the retail outlet and Carlsberg Britvic., • Create a winning territory business plan and take a business development approach in your territory to grow sales and market share., • Use data and evidence-based retailer successes to drive best practice in your territory, region, and across the team., • Develop a growth mindset and adaptable approach that demonstrates an ability to offer alternative approaches to tackling challenges and winning over your stores. What We’re Looking For We are ideally looking for a candidate who has the following skills and experience, but if you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply you might be just the right person for our team. You’ll need: • You are a fun, passionate, driven, and target-orientated team player who can bring brands to life!, • Your entrepreneurial style means that you thrive on being the key contact for customers, driving new business, and maintaining sustainable relationships., • You are eager to win, advocating our brands and putting consumers at the heart of what we do and sell., • Strong communication, presentation, and interpersonal skills will be key to your success in this role., • Good administration, organisational and planning skills, commercially astute with great negotiation techniques., • Self-motivated & IT and Social Media literate., • Strong and Resilient with the personal energy and will to act at pace., • Participating as part of a team in a proactive manner., • Full valid manual driving licence, eligibility to work in the UK and live within a 60-minute commute from the location of the role all essential. Nice to Have: • Experience working in Convenience or FMCG., • Merchandising or POS execution experience, • Direct selling skills What You’ll Get in Return – Benefits and Perks At McCurrach, we recognise that people are the key to our success. That’s why our benefits package is designed to offer continuous support, learning and development opportunities delivered by our in-house L&D team, support your wellbeing and work-life balance. Our competitive benefits package includes: • Competitive salary and remuneration: annual pay reviews, performance bonuses and early pay access, • Transport: Company vehicle and fuel card, • Flexible working policies: SMART working options for all staff members, • Flexible annual leave entitlement: 23 days paid holiday + bank holidays (increasing with length of service) and the option to purchase 5 additional annual leave days, • Family friendly policies: enhanced sick pay, maternity/paternity leave, carers leave and parental leave, • Health and Wellbeing: Employee assistance programme, including 8 face-to-face counselling sessions, wellness taskforce, community of mental health first aiders and wellness workshops, • Learning and development: PDR objectives, mentorship, career development plans, access to internal vacancies across all our Group Agencies, • Additional perks: discounted private healthcare, retail discounts, daily lunch allowance and life assurance What Happens Next • First step is to apply via our iCIMS page in just a few minutes (click the apply button!), • Your application will be reviewed by our recruitment team, • If your application is a good match, you’ll initially have a short call with a member of our Avidity Group Recruitment Team. If unsuccessful, you’ll only receive an email informing you at this stage, but don’t worry, we’ll keep your details on file in line with our data protection policy and you may be contacted about future roles!, • The next stage is a short interview with the hiring manager, • You’ll then be given quick feedback and next steps (if applicable) If you’re looking for more information on the role, contact our recruitment team on recruitment@weareavidity.com referencing the job title and ID number, and a member of our team will get back to you shortly. We have a fantastic track record of retaining colleagues and redeploying them into our other brand teams across Avidity Group. We are always looking for talented individuals to join our group of agencies. If this role isn’t the right fit for you, _ for general consideration. Our Commitment to Diversity, Equity and Inclusion Feel empowered to be your best and authentic self in a safe and supportive working environment. Our colleagues come from a variety of backgrounds, education, experience levels, age groups, religions and ethnicities. We’re committed to inclusive and blind recruitment practices, providing forward thinking policies e.g. transgender and Ramadan polices, and celebrating diversity through engagement sessions for key events e.g. Pride, International Women’s Day and Black History Month. Discover What It’s Like to Work for Us A place where you can be yourself and grow. Our aim is simple - to create a workplace that allows you to be your authentic self, in an environment that supports your wellbeing and development. Build a career that works alongside your lifestyle, allowing you to achieve a healthy work-life balance. Learn more about our culture and what it’s like to be a member of our team: _. Read more about our commitment to our colleagues _

Training Lead – Investment Reporting Transformation York 6-Month Contract We are seeking an experienced Training Lead to support a major Investment Reporting transformation programme. This is an exciting opportunity to play a key role in designing and delivering a comprehensive learning curriculum that enables colleagues to successfully adopt new reporting processes, systems, and controls. The successful candidate will work closely with Finance technical teams, SMEs, project stakeholders, and business leads to translate complex investment reporting concepts into engaging, accessible, and effective training solutions. The Role As Training Lead, you will be responsible for developing and delivering a structured learning programme that supports the successful implementation of new investment reporting capabilities and operating models. You will bridge the gap between technical and non-technical audiences, ensuring colleagues are fully equipped to operate confidently within the evolving Investment Reporting environment. Key Responsibilities Learning Programme Design • Design and develop a multi-module learning programme covering core investment reporting topics including:, • Investment Reporting, • Complex Reporting, • Asset Validations, • Clearwater Analytics, • Solvency Reporting, • Credit Risk Reporting, • Define clear learning objectives aligned to future-state (“To-Be”) business processes and operating models, • Translate technical requirements into engaging, audience-appropriate training content Training Content Development • Create high-quality learning materials including:, • E-learning modules, • Scenario-based exercises, • Process walkthroughs, • Data flow demonstrations, • Ensure all content accurately reflects new systems, controls, reconciliations, integrations, and reporting outputs, • Collaborate with SMEs, data specialists, and Finance technical teams to validate training accuracy, • Develop and maintain digital learning modules using Elucidat Stakeholder Engagement • Partner with project managers, business leads, SMEs, and vendors to gather requirements and shape training solutions, • Present training approaches clearly and effectively to stakeholders, • Gain alignment and approval for curriculum design and learning materials Training Delivery & Support • Coordinate pilot sessions and learner feedback activities, • Continuously improve training content based on feedback and user experience, • Support deployment and readiness activities across the programme Governance & Quality • Ensure all learning materials meet governance and documentation standards, • Maintain audit-ready training records, version controls, and evidence of delivery, • Monitor and assess training effectiveness through feedback and performance metrics Skills & Experience Required Technical Knowledge • Strong understanding of investment assets, classifications, lifecycle events, and investment data flows, • Knowledge of:, • IFRS reporting, • Solvency II investment QRTs, • Credit risk reporting, • Familiarity with analytics systems and ERP platforms used within investment or financial reporting environments Learning & Development Expertise • Proven experience designing structured technical learning programmes, • Ability to simplify complex technical concepts for diverse audiences, • Experience creating engaging learning content across multiple formats, • Strong communication, stakeholder engagement, and influencing skills, • Experience using Elucidat or similar e-learning authoring tools is highly desirable Why Join? • Opportunity to work on a high-profile transformation programme, • Collaborative environment with senior stakeholders and technical experts, • Chance to shape learning strategy within a complex investment reporting function If you are an experienced Training Lead with a strong Finance or Investment Reporting background and a passion for creating impactful learning experiences, we would love to hear from you.

About the job Job summary Senior Data Engineer The IPO is a modern organisation which depends on its IT and Data services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally, our systems need to be developed, improved and maintained. As a Senior Data Engineer, situated within our Digital, Data and Technology (DDaT) Chief Data Office, you will work within a multi-functional delivery team, responsible for the delivery of the robust data services and designs. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplinary squad using several technologies to build enterprise grade services. Specific responsibilities for this role include the development of data systems as required, development and optimisation of ETL layers, maximising opportunities to re-use existing data flows and provide support in relation to data platforms and data integration within our cloud estate. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Be responsible for data enhancements and executing plans that utilise the current toolkit and the skills of the team to deliver these., • Contribute to the development of a world class Data Engineering capability for IPO IT & Data., • Work closely with our Data Management and Business Intelligence Teams to drive solutions that ensure ease of access to data and help them to work with data more effectively and efficiently., • Build IPO data pipelines, owning the data engineering artefacts., • Build solutions to move data internal & external to IPO., • Engage with stakeholders to build relationships and to gain a thorough understanding of key IPO user groups and design decisions., • Work across groups, projects, and products to implement data engineering solutions to solve complex business problems, using the IPO's chosen technology., • Support the vision for the organisation's use of data in line with corporate goals and vision. Person specification Essential Criteria Essential Technical • Experience of Azure Data Factory (ADF), Data Bricks, Python and other data tooling., • Evidence an ability to design, code, test, correct and document simple programs or scripts., • Experience of cleansing, preparing and formatting data sets., • Awareness of designing scalable solutions and future-proof data services. Essential Experience • Has been a key player in delivering technical solutions as part of large projects., • Experienced with modern delivery models such as Scrum and other Agile., • Advocate of DevOps principles., • Experience with Azure DevOps. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Developing Self and Others, • Delivering at Pace, • Working Together Technical skills We'll assess you against these technical skills during the selection process: • Experience of Azure Data Factory (ADF), Data Bricks, Python and other data tooling, • Evidence an ability to design, code, test, correct and document simple programs or scripts., • Experience of cleansing, preparing and formatting data sets., • Awareness of designing scalable solutions and future-proof data services. Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact The assessment process will comprise of the following: Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role. We will refer to the technical skills and experience in the role profile. Stage 2 - Interviews If invited to interview Behaviours and Technical based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Interviews for this role will be carried out virtually via Microsoft Teams (video). This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. This is a rolling recruitment exercise. Applications will be assessed at regular intervals against the published criteria. Selection decisions will be made on merit, following fair and open competition, in line with the Civil Service Commission's Recruitment Principles. We may appoint candidates as assessment stages are completed and may close the advert early or create a reserve list where sufficient candidates are identified. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical • Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure, • Configure and customise both model model-driven and canvas apps, • Develop Power Automate Flows via connectors to the Dataverse and other data sources, • Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions, • Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage, • Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork, • Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders, • Identify and manage defects, incidents, risks and issues in line with IPO standards, • Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to, • Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability, • Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality, • Embrace a continuous improvement ethos, • Responsible for ensuring that the team test and build activities follow agreed governance and processes, • Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural • Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results), • Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team), • Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork, • Work across several multi-disciplinary teams to deliver highly focused and successful digital services, • Provide project / delivery management support when required, • Effective management and delegation of tasks within the team, • Applies "progress over perfection" principle, • Takes full responsibility for decisions and delivers, • Inner composure, recovers quickly from setbacks and learns from the experience, • Highly driven & inspires others to move things along and make things happen Personal and Team Development • Drive your own training and self-development, keeping skills up to date and learning new skills, • Promote and display the IPO and Civil Service Values, • Guides more junior members in their personal development, • Coaches and mentors' colleagues, • Continuously improves technical knowledge and stays abreast of latest trends, • Shares knowledge of tools and techniques with your wider team and the business stakeholders Person specification Essential Experience • Has been a key player in delivering technical solutions as part of large projects, • Experienced with modern delivery models such as Scrum and other Agile methodologies, • Advocate of DevOps principles, • Experience working in a Microsoft Azure Cloud first team, • Experience with Azure DevOps Essential Technical • Experience of MS Dynamics CRM and PowerApps platform, • Has a deep understanding of architectural principals such as SOA and Micro-Services, • Technical aptitude, • Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript, • Experience writing and implementing Unit Testing How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Developing Self and Others, • Delivering at Pace, • Working Together Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role Stage 2 - Interviews If invited to interview Behaviours and Technical based questioning will be used. Please note candidates that proceed to the interview stage will be required to deliver a presentation against the Technical Success Profile. Further details will be provided in the invite to interview information. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Interviews for this role will be carried out virtually via Microsoft Teams (video) This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Threat and Vulnerability Manager This role is for an experienced professional in vulnerability management and threat intelligence to join our Cyber Operations team. You will work closely with colleagues across the organisation to further mature and continuously improve our cyber defence capabilities. Cyber Operations forms part of a wider, well established security function operating within a highly regulated environment. In this role, you will lead and continuously enhance the management of vulnerability assessments across our hybrid IT estate. You will prioritise remediation activities using a risk based, threat informed approach, collaborating with stakeholders to strengthen the security posture of our systems and services. You will also develop and mature our threat intelligence capability, identifying and maintaining relevant intelligence sources to inform tactical, operational, and strategic decision making. You will produce and share high quality threat intelligence products with internal and external stakeholders and use this intelligence to support vulnerability management and threat hunting activities. Additionally, you will contribute to incident response processes and provide support to colleagues responsible for the IPO's protection, detection, and response capabilities. If you have strong relevant expertise, excellent communication skills and a collaborative working style we would love to hear from you. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Vulnerability Management (Primary Focus) • Lead and enhance the organisation's vulnerability management programme, including our Penetration Testing programme across a complex hybrid IT environment covering both infrastructure and applications. This will include scoping, scanning, prioritising work, engaging with stakeholders, and ensuring remediation activities happen in a timely fashion., • Prioritise vulnerabilities using a riskbased, threatinformed approach to support organisational objectives, regulatory requirements, and audit needs., • Oversee the full lifecycle of vulnerabilities, including triage, mitigation planning, remediation recommendations, and stakeholder coordination., • Develop and maintain vulnerability management policies, procedures, standards, and best practice guidance. Threat Intelligence • Produce high quality tactical, operational, and strategic intelligence assessments and briefings using analysis and interpretation of current threat intelligence. Utilising and liaising with internal stakeholders, commercial sources, open-source intelligence and government partners to provide a rounded, comprehensive view of the current threat landscape., • Lead initiatives to strengthen the organisation's intelligence capability and participate in information sharing communities. Cyber Risk Management • Play an integral part in Cyber Security risk management, conducting risk and threat assessments aligned with regulations. Using your knowledge of standards and expertise to support our stakeholders by providing pragmatic and proportionate advice and best practice guidance. Metrics & Reporting • Develop and maintain actionable metrics that demonstrate the effectiveness of the organisation's vulnerability management and threat intelligence capabilities. Incident Response Support • Contribute to and enhance our incident response processes, representing Cyber Security in operational incident calls, keeping stakeholders informed and liaising with government bodies to ensure timely and effective management of threat intelligence and threat hunting. Person specification Essential Technical • Strong understanding and experience of vulnerability management, threat intelligence and security operations within a complex enterprise environment, • Experience of managing and developing penetration testing programs, • Knowledge of secure development practices and where security testing for vulnerabilities fits into the Software Development Lifecycle (SDLC), • Broad technical knowledge, especially around hybrid and cloud architectures, identity management and application security. Essential Experience • Highly organised and self-motivated, able to manage and deliver on multiple concurrent tasks., • Excellent communication and interpersonal skills. Ability to interact with stakeholders of all levels with the ability to explain complex security concepts to non-technical audiences., • A team player who is enthusiastic about contributing to the overall success of the team and collaborating with stakeholders of all levels., • Sense of urgency and an ability to respond to tasks proactively and promptly., • Continually stay abreast of emerging security technologies, threats and trends. Self-motivated to drive their learning needs. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. 500-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. Technical • Provide a 250-word example that demonstrates your technical ability:, • Penetration testing (focussed on managing penetration testing programs rather than conducting the tests yourself) :, • Level - Practitioner, • Make sure it aligns with the Technical criteria listed in the Person Specification. Penetration testing - UK Government Security - Beta For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Seeing the Big Picture, • Managing a Quality Service, • Changing and Improving Technical skills We'll assess you against these technical skills during the selection process: • Penetration testing (focussed on managing penetration testing programs rather than conducting the tests themselves) : Level - Practitioner Penetration testing - UK Government Security - Beta Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact The assessment process will comprise of the following: Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role and your 500 word Personal statement will demonstrate your Experience against the essential criteria listed person specification. Technical Provide a 250-word example that demonstrates your technical ability against the Technical criteria listed in the Person Specification. Penetration testing - (focussed on managing penetration testing programs rather than conducting the tests yourself) : Level - Practitioner Stage 2 - Interviews If invited to interview Behaviours, Experience and Technical based questioning will be used. Please note candidates that proceed to the interview stage will be required to deliver a presentation against the Technical Success Profile. Further details will be provided in the invite to interview information. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: • Delivering Excellent IP Services, • Creating a World-leading IP Environment, • Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged., • Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards., • Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality., • Identify and articulate options considering opportunities and limitations related to business and technology., • Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation., • Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support., • Develop and promote best practice, standards and guidance. Person specification Essential Criteria • Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques., • Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions., • Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers., • Comfortable working with individuals at various skill levels up to and including senior management levels., • Experience of gaining consensus where there are strong differing opinions., • Strong presentation and communication skills across a variety of situations and levels of stakeholders., • Experience of developing BA best practice, standards and guidance., • Experience tutoring and mentoring others Business Analysts, • BCS International Diploma in Business Analysis, or equivalent. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. 750-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Qualifications Candidates must hold a BCS Diploma to be eligible to apply for this role Behaviours We'll assess you against these behaviours during the selection process: • Communicating and Influencing, • Working Together, • Changing and Improving Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role and Your 750 word Personal statement will demonstrate your Experience against the listed person specification/essential criteria Stage 2 - Virtual Interview If successful at sift you will be invited to attend a Virtual interview via Teams where you will be assessed against the Experience success profile, If successful you will then be invited to an in person interview Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Stage 3 - In person Interviews If invited to interview Behaviours based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Stage 3 Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Tribunal Caseworker This exciting opportunity in the Tribunal Services team which sits within the Challenge IP strand of the Services Directorate. The Challenge Services team manages and administers contentious proceedings in the field of Trade Marks, Patents and Designs. It also operates the Company Names Tribunal. The post holder will proactively organise and manage their own work, to achieve both personal, departmental and quality targets. The post holder will provide support and assistance to inter parties hearing officers and or adjudicators, and advice and guidance to internal/external customers on legal and procedural issues, involving dispute resolution processes performed by the Challenge caseworkers. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Inspection of statements/counterstatements to ascertain whether the correct grounds have been pleaded and notify the parties of any perceived deficiencies or irregularities., • Ensure that all evidence admitted into the proceedings complies with the relevant legislation and published guidance material., • Proactively case manage proceedings and ensure that all procedural and administrative decisions are made in accordance with the published statutory requirements, user guidance and within published timescales, • Set and monitor the evidential timetable and determine on a preliminary basis any request made during the evidential stages, i.e. extension of time and stay requests., • Respond to all litigants in writing or on the telephone, in an impartial, professional and customer friendly manner., • Provide support on ongoing transformation projects and being adaptable to change. Person specification Essential criteria: • Proven ability to make unbiased, evidence-based decisions., • Strong understanding of operation delivery processes., • Excellent communication skills, both written and verbal., • Exceptional organisational skills, with a proven ability to manage multiple pieces of work simultaneously., • Good level of digital literacy. How to Apply Click the 'Apply now' button and complete the application form by providing the following: 500-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. Behaviours Provide one 250-word example for the following Behaviour; Making effective decisions (lead behaviour) • Explain how decisions have been reached in a clear and concise way, both verbally and in writing, • Analyse and research further information to support decisions For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dannii Bethell. E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Making Effective Decisions, • Communicating and Influencing, • Delivering at Pace We only ask for evidence of these behaviours on your application form: • Making Effective Decisions Benefits Alongside your salary of 29,952, Intellectual Property Office contributes 8,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • A flexible working scheme with excellent development opportunities, • 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave, • Learning and development tailored to your role, • Family friendly policies that support modern working families and individuals with caring responsibilities, • A variety of support functions; Staff Counselling Service, Peer to Peer Support Group, • Eligibility for special and office-wide bonus payments, • The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com), • A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities, • Free car parking is available on site at our Newport office, • On-site shop, restaurant and coffee shop at our Newport office For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. The assessment process will comprise of the following: Stage 1 - Pre sift testing The following pre sift test will need to be completed and passed before your application will be seen by the panel: • Caseworker Test Applicants to note: All listed behaviours will be assessed during the Civil Service Judgement Test. There are no time limits for the completion of tests. Please ensure you complete the test with enough time to fully complete and submit your application before the closing date. Full instructions will be given at the start of the test. The deadline for completing the tests is the same as the application deadline: 11/06/2026 at 23:55 Please ensure you leave yourself enough time to fill out the application after completing the tests. Stage 2 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your 500 word Personal statement will demonstrate your Experience against the listed essential criteria Behaviour Provide one 250-word example for the following Behaviour Making Effective Decisions (lead behaviour) • Explain how decisions have been reached in a clear and concise way, both verbally and in writing, • Analyse and research further information to support decisions Please note, in the event of a high number of applications, Making Effective Decisions the lead criteria may be used to carry out an initial sift of applications. Candidates who pass the initial sift will be progressed to a full sift. Stage 3 - Interviews If invited to interview Behaviours and Strength based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Please note candidates that proceed to the interview stage will be required to complete an written assessment. Details will be provided in the invite to interview information. Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role. Applicants to note : CVs sent direct to the IPO will not be accepted. Please note candidates that proceed to the interview stage will be required to complete a written assessment. Details will be provided in the invite to interview information. This post is being advertised to Internal, across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data., • Promote and Implement Design Excellence : Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard., • Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Person specification Essential criteria • Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team., • Experience in designing accessible solutions across various channels to meet customer needs. Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps., • Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes., • Experience in conducting usability testing, either independently or collaboratively with user researchers., • Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system., • Experience in leading community of practice activities., • Proven ability to mentor and coach designers across the UCD profession. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. 750-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Working Together, • Developing Self and Others, • Delivering at Pace Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role and Your 750 word Personal statement will demonstrate your Experience against the listed person specification/essential criteria. Stage 2 - Interviews If invited to interview Behaviours and Experience based questioning will be used. Please note candidates that proceed to the interview stage will be required to deliver a presentation against the Ability And Behaviour Success Profile. Further details will be provided in the invite to interview information. Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and External candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Proven experience as a Registered/Home Manager within elderly residential care. The home provides high-quality residential and dementia care within a warm, person-centred environment and is known for its consistent standards and positive feedback from families and professionals. About the Role As Ho

Are you a shopping enthusiast with a keen eye for detail? Do you enjoy providing feedback and influencing the customer experience? If so, Helion Research has the perfect opportunity for you! We are looking for enthusiastic and reliable mystery shoppers to join our network in Great Britain. As a myst

Your role as a music tutor will include assessing the learning needs of each student and tailoring lesson plans accordingly, providing regular feedback and support, and helping students develop their performance skills, music theory knowledge, and overall musicianship. At Tutorful, we believe that e

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

Turn your free time into cash! Play fun mobile games, share your opinions, and get rewarded for activities you already enjoy. -Earn for each game you play -Earn up to £18 per survey -The average user earned £20 yesterday -Play exciting mobile games, complete fun challenges, and share your opinions on products and services. Earn money doing what you love - gaming and giving feedback!

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Home Manager Salary: £45,000 – £50,000 + up to 50% performance related bonus Location: North Yorkshire An excellent opportunity has arisen for an experienced Home Manager to lead a high-performing residential care home in a desirable North Yorkshire location. This is a well-established, small service (circa 30 beds) with an outstanding reputation, strong occupancy, and a stable, well-supported staff team. The home provides high-quality residential and dementia care within a warm, person-centred environment and is known for its consistent standards and positive feedback from families and professionals. About the Role As Home Manager, you will take full responsibility for the day-to-day running of a fully operational, successful home. This is not a turnaround or commissioning role, instead, it offers the opportunity to maintain and build on an already strong foundation, ensuring continued quality, compliance, and team engagement. Key Responsibilities Overall operational management of the home Maintaining high standards of care and regulatory compliance Leading, motivating, and developing a stable staff team Sustaining strong occupancy and reputation within the local community Building positive relationships with families and external stakeholders Driving continuous improvement while preserving a positive cultureRequirements Proven experience as a Registered/Home Manager within elderly residential care Strong knowledge of CQC standards and compliance Excellent leadership and people management skills Commercial awareness with the ability to sustain performance Passion for delivering high-quality, person-centred careWhat’s on Offer Competitive salary of £45,000 – £50,000 Performance-related bonus of up to 50% of salary. Opportunity to lead a stable, high-performing home Supportive senior leadership and autonomy in role A positive, well-staffed environment with strong foundationsApply Now If you are an experienced Home Manager looking for a stable, well-run service where you can focus on quality rather than turnaround, we would love to hear from you

Commercial Property Solicitor York Negotiable salary D.O.E Are you a Commercial Property Solicitor looking for a new opportunity? We are currently recruiting for our client an experienced Commercial Property Solicitor for their York office. This is a vital role in delivering efficient, high-quality legal services within the firms Commercial Property department. Working closely with the Head of Department and Directors, responsible for managing a broad and varied caseload of commercial property transactions. This includes providing specialist advice on leases, acquisitions, disposals, and development agreements, while ensuring compliance with internal quality procedures and external regulatory requirements. The position requires a proactive, commercially aware individual with strong communication skills and a collaborative approach to working within a wider professional team. Key Responsibilities : Legal Expertise and Transactional Responsibilities Provide legal advice on commercial property issues, including lease agreements, acquisitions, disposals, development projects, and financing arrangements. Draft, negotiate, and review a variety of legal documentation, including contracts, leases, licences, and title reports, ensuring clarity and compliance with current legislation. Conduct detailed due diligence on transactions, raise and respond to legal enquiries, and advise on risk mitigation strategies. Manage property transactions from instruction to post-completion, liaising with clients, lenders, surveyors, agents, and other professionals to ensure seamless coordination. Undertake legal research as necessary to inform advice, ensure compliance with regulatory frameworks, and stay updated on legislative changes impacting the commercial property sector. Client Relationship Management and Business Development Build and maintain strong, long-term client relationships, acting as a trusted advisor and ensuring a high standard of client care throughout the matter lifecycle. Participate in marketing initiatives and events, including networking with external stakeholders, referrers, and industry professionals to generate new business. Work with the firms marketing team to contribute to campaigns, thought leadership, and client-focused initiatives that raise the firm's profile in the commercial property market. Encourage client loyalty and repeat business by delivering commercially sound, client-focused legal solutions. Identify market trends and emerging client needs to inform service development and improve the delivery of legal solutions. Team Collaboration and Cross-Departmental Support A collaborative and communicative approach is essential to support firm-wide objectives and maintain an integrated service offering. Work closely with colleagues across the property and corporate teams to provide a joined-up service for clients with cross-disciplinary needs. Supervise, delegate to, and mentor legal assistants, trainees, and administrative staff, fostering a supportive and high-performing team culture. Share knowledge and best practices within the team to contribute to a culture of continuous learning and improvement. Participate in internal team and interdepartmental meetings to share insights, coordinate workloads, and support departmental goals. Assist other departments, particularly the Corporate Department, with property-related aspects of wider commercial transactions when required. Management, Supervision, and Quality Assurance Oversee the work of junior team members, providing feedback, guidance, and training to aid professional development. Monitor performance against agreed departmental targets and Key Performance Indicators (KPIs), reporting on progress and identifying improvement opportunities. Contribute to strategic planning, attending regular departmental meetings to inform decision-making and operational improvements. Allocate resources effectively to ensure client matters are progressed promptly and efficiently, balancing quality with productivity. Uphold quality assurance standards by ensuring compliance with the firms policies, procedures, and regulatory obligations. 5. Professional Development and Compliance Maintain up-to-date knowledge of property law, planning regulations, and commercial developments through CPD, legal updates, and industry publications. Ensure that all legal work is compliant with SRA regulations, anti-money laundering legislation, GDPR, and the firms internal policies. Identify and engage in relevant training and development opportunities to enhance legal, technical, and commercial acumen. Encourage a culture of ethical and responsible legal practice within the department and across the firm. Proactively seek client and peer feedback to inform personal development and maintain service excellence. Any other ad hoc duties Qualifications & Skills Qualified Solicitor in England and Wales with a minimum of 2 years' post-qualification experience in commercial property law Proficient in handling a wide range of commercial property matters, including leases, acquisitions, disposals, and development agreements. Strong drafting and negotiation skills. Familiarity with the Solicitors Regulation Authority (SRA) Code of Conduct and other relevant regulations. Excellent communication and interpersonal skills, with the ability to build and maintain client relationships. Strong team player with a collaborative approach to work Exceptional organisational skills, capable of managing multiple cases simultaneously and meeting deadlines. TPBN1_UKTJ

Community Sales Executive We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we’re looking for Community Sales Executives to join us. You will be representing and promoting the Quickline?brand, whether its door to door outreach?or attending community events,?you will be?physically present?in rural communities every day. Speaking to potential customers, answering queries and signing them up to a great deal. Could that be you? If finding great prices for great people gets you out of bed in the morning, and relationship building?puts a smile on your face then we would love to find out more about you. Here’s why you’ll love this role… • You will be out in rural communities meeting and speaking with local residents and completing sales whilst advising on the most appropriate package for them., • Updating and maintaining?our CRM?systems with customer information., • Being a Quickline ambassador in the communities we serve., • Building meaningful relationships with the local community and with key stakeholders. Here’s why you’ll be great in this role… -? You have?proven experience in hitting sales targets,?in a?face-to-face field sales role.? • Exposure to the telecommunications sector could be helpful., • You have strong relationship building skills and?experience of dealing with the public and or potential customers.?, • You have the ability to learn about technical?products and services and articulate key benefits to potential customers., • The ability to maintain CRM records and store?customer outcomes and feedback in accordance with GDPR., • You will need to be able to successfully pass a DBS check and hold a Full UK Driving Licence? The benefits… • Pension – 5% employer / 5% employee contribution. Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. • 25 days annual leave + bank holidays, your birthday, house move and wedding day off., • Option to buy or sell up to 5 additional days annual leave, • Enhanced Paternity/Maternity/Adoption leave, • High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc., • Free Parking on site., • Regular ‘Lunch & Learns’, • Social Events – Summer and End of Year parties etc., • Customer Obsessed Awards - Regular opportunities to win! Note to agencies – Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System (“ATS”). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role

Administrative Assistant – Property Services (Compliance & HSE) Salary: Highly competitive, dependent on experience and skills + Benefits Hours: Full-time, permanent (Monday to Thursday 8.30am – 4.30pm plus Friday 8.30am – 4pm) Based at Ampleforth Abbey YO62 4EN Closing date: Wednesday 3rd June Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Cycle to Work Scheme Christmas Closure Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre About Ampleforth Abbey Ampleforth Abbey is home to the UK’s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are looking for an Administrative Assistant – Property Services who will embrace the opportunity to work in a charitable organisation for our monastic community,tearoom, employees and guests. Reporting into the Head of Property Services you will provide comprehensive administrative and operational support, with a strong focus on compliance, Health, Safety & Environmental (HSE) administration, contractor coordination, and property service documentation. The role ensures efficient management of records, statutory compliance processes, reporting, and departmental communications across the property portfolio. The successful candidate will be able to demonstrate excellent organisational skills alongside an authentic commitment to the ethos and values of the Abbey. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Main Responsibilities but not limited to:- Administrative Support Provide day-to-day administrative support to the Head of Property Services. Manage calendars, meetings, appointments, and departmental correspondence. Prepare reports, presentations, meeting minutes, and documentation. Maintain accurate filing systems, databases, and property records. Coordinate purchase orders, invoices, and expense processing. Answer the main switchboard Welcome visitors to the site Process the post for the site Compliance Administration Maintain compliance trackers for statutory inspections and certifications. Monitor expiry dates and ensure timely scheduling of inspections and remedial works. Support audits and compliance reviews by preparing and organising documentation. Ensure all compliance records are stored accurately and accessible for internal and external audits. Health, Safety & Environmental (HSE) Support Assist in the administration of HSE policies, procedures, and reporting systems. Maintain accident, incident, and near-miss records. Coordinate HSE training records and certification tracking. Support risk assessment and method statement (RAMS) administration. Help ensure contractors and suppliers submit required HSE documentation before commencing works. Assist with monitoring compliance with health and safety legislation and company policies. Contractor & Property Coordination Liaise with contractors, suppliers, tenants, and internal departments. Schedule maintenance visits, inspections, and service appointments. Track completion of reactive and planned maintenance works. Assist with contractor onboarding and documentation checks. Monitor service level agreements (SLAs) and escalate outstanding issues where necessary. Reporting & Data Management Produce regular KPI, compliance, and HSE reports. Maintain accurate property management and compliance databases. Assist in analysing service performance data and identifying trends. Support budget tracking and invoice reconciliation where applicable. Experience You will have: GCSEs (or equivalent) including English and Maths. Business Administration qualification desirable. HSE or compliance-related training/certification advantageous. Own transport required – located Ampleforth Previous experience in an administrative or coordinator role. Strong organisational and multitasking skills. Excellent written and verbal communication skills. Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook. Experience maintaining confidential and accurate records. Ability to prioritise workload and meet deadlines. Desirable Experience within property, facilities management, housing, or maintenance environments. Knowledge of compliance and HSE processes. Familiarity with CAFM or property management systems. Understanding of UK health and safety legislation and property compliance requirements. Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your cv INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful

A growing and well-established provider of flexible workspace solutions is seeking an experienced Senior Client Relationships Executive to join their growing team. This is an excellent opportunity for a commercially minded professional with a strong background in sales, customer relationship management, or business development to take ownership of the customer journey from enquiry through to conversion and ongoing client engagement. The successful candidate will play a key role in driving occupancy and revenue across a portfolio of serviced offices, coworking memberships, meeting rooms, and virtual office services. Working closely with prospective and existing clients, they will be responsible for managing enquiries, developing relationships, maximising conversion opportunities, and delivering an exceptional customer experience. The ole The Senior Client Development Executive will act as a primary point of contact for prospective clients, ensuring enquiries are handled professionally, efficiently, and with a strong commercial focus. Key responsibilities will include: Managing inbound enquiries received via telephone, email, website, and other channels. Qualifying prospective clients to understand their business requirements, budgets, timelines, and workspace needs. Maintaining a structured sales pipeline and ensuring all customer interactions are accurately recorded. Identifying opportunities to increase revenue through upselling and cross-selling Coordinating coworking trial days for prospective members. Supporting the growth and retention of coworking memberships through proactive relationship management. Building relationships with regular users to encourage repeat business. Following up with customers to gather feedback and identify future booking opportunities. Supporting client retention and long-term relationship development. Working collaboratively with operational and sales colleagues to ensure a seamless customer experience. Maintaining accurate records within CRM and booking systems. Tracking enquiries, conversions, bookings, and follow-up activity.The ideal candidate will be an experienced customer-facing, sales professional who combines strong relationship-building skills with a commercial mindset and a proactive approach to business development. Applicants should be able to demonstrate: Proven experience within sales, business development, account management, customer success, or client relationship management. A track record of converting enquiries into revenue-generating opportunities. Excellent communication and interpersonal skills. A professional and confident telephone manner. Strong organisational and time management abilities. Experience managing multiple priorities and customer enquiries simultaneously. A proactive and results-driven approach. Strong IT skills, including experience using CRM systems and business software.We are unable to respond to all applications; we will contact you within 5 days of you application if successful. Please visit our website for further opportunities

Optimum Recruitment Group are proud to be working with a well-established and successful travel business based in central York, who are looking to appoint a Tour Management Executive to the team. Reporting into the Tour Operations Manager, you will provide day to day administration support and assistance to the Tour Management Team and work closely with the wider Operations Team and all departments to ensure relevant information is communicated effectively and accurately, both internally and externally. You will also act as a first point of contact for all lines of communication, dealing with each one professionally, courteously and in a timely manner to enable Tour Managers to deliver customer excellence. In this role, you are accountable for: • The accuracy and timely completion of administration activities., • A high standard of written and verbal communication with the Tour Manager community., • Checking and processing of Tour Manager invoices., • Providing support across the Operations Team with a flexible approach to work activities., • Support of projects to enhance efficiencies. The key responsibilities for the role: • Act as day-to-day office contact for the Tour Management team, providing ad hoc administrative support, taking ownership and seeing things through to resolution., • Organise and coordinate Tour Manager events, webinars, communications and recruitment, to include managing attendees, catering, equipment, resources etc. and supporting pre and post events., • Update and maintain the Tour Manager guidelines, manuals and documents on to the Tour Management Information System., • Maintain Tour Manager personal details and files., • Support with allocation of Meet and Greets at departure locations., • Assisting with the production of reports., • Book and amend Tour Manager accommodation as required liaising with our suppliers and internal departments., • Provide support to other areas of the Operations Team as required with a cross functional and flexible approach to work activities., • Ordering supplies for Tour Managers., • Maintain Tour Manager Profile details to appear in Customer Documentation., • Administration of the Tour Manager Ambassador incentive scheme., • Administrative support for Tour Manager Visa applications., • Provide support and advice to Tour Managers whilst on tour., • Processing tour feedback and ensuring it is cascaded to relevant departments., • Any other duties that reasonably fall within the remit of the role. Salary £26,000 plus benefits. This is a full time, permanent, hybrid role offering Monday – Thursday on site and Fridays from home

Optimum Recruitment Group are proud to be working with a well-established and successful travel business based in central York, who are looking to appoint a Tour Management Executive to the team. Reporting into the Tour Operations Manager, you will provide day to day administration support and assistance to the Tour Management Team and work closely with the wider Operations Team and all departments to ensure relevant information is communicated effectively and accurately, both internally and externally. You will also act as a first point of contact for all lines of communication, dealing with each one professionally, courteously and in a timely manner to enable Tour Managers to deliver customer excellence. In this role, you are accountable for: • The accuracy and timely completion of administration activities., • A high standard of written and verbal communication with the Tour Manager community., • Checking and processing of Tour Manager invoices., • Providing support across the Operations Team with a flexible approach to work activities., • Support of projects to enhance efficiencies. The key responsibilities for the role: • Act as day-to-day office contact for the Tour Management team, providing ad hoc administrative support, taking ownership and seeing things through to resolution., • Organise and coordinate Tour Manager events, webinars, communications and recruitment, to include managing attendees, catering, equipment, resources etc. and supporting pre and post events., • Update and maintain the Tour Manager guidelines, manuals and documents on to the Tour Management Information System., • Maintain Tour Manager personal details and files., • Support with allocation of Meet and Greets at departure locations., • Assisting with the production of reports., • Book and amend Tour Manager accommodation as required liaising with our suppliers and internal departments., • Provide support to other areas of the Operations Team as required with a cross functional and flexible approach to work activities., • Ordering supplies for Tour Managers., • Maintain Tour Manager Profile details to appear in Customer Documentation., • Administration of the Tour Manager Ambassador incentive scheme., • Administrative support for Tour Manager Visa applications., • Provide support and advice to Tour Managers whilst on tour., • Processing tour feedback and ensuring it is cascaded to relevant departments., • Any other duties that reasonably fall within the remit of the role. Salary £26,000 plus benefits. This is a full time, permanent, hybrid role offering Monday – Thursday on site and Fridays from home. Benefits: • Company pension, • Employee discount, • Enhanced maternity leave Work Location: In person

People & Development Manager Salary: £50,000 to £55,000 plus pension & benefits Location: York (Hybrid working available) – must live within a commutable distance Full time Closing date 12th June 2026 Why Join Us? 30 days holiday plus bank holidays, your birthday and Christmas closure Excellent pension scheme with 14.5% employer contribution Flexible and hybrid working Up to 3 paid volunteering days per year Employee Assistance Programme Health cash plans, cycle-to-work scheme and a range of additional staff benefits Join STEM Learning and help shape a high-performing culture. At STEM Learning, we believe great people create great impact. As the UK's largest provider of STEM education and careers support, we work with schools, colleges, employers, government and partners to inspire young people, support educators and build the skilled workforce of the future. We are looking for an experienced and proactive People & Development Manager to lead our people strategy, drive organisational development and champion a culture where colleagues can thrive. Reporting to the CFO and working closely with the CEO and Senior Management Team, this is a key leadership role with the opportunity to influence culture, raise standards, develop leadership capability and help shape the future direction of the organisation. This role combines strategic leadership with hands-on delivery. You'll lead our HR function, manage a small HR team and act as a trusted advisor across the business, ensuring our people practices reflect best practice while supporting organisational growth and change. The Role Strategy & People Leadership Develop and deliver a People & Culture strategy aligned to STEM Learning's vision and values. Partner with the Senior Management Team on workforce planning, talent development and organisational effectiveness. Drive improvements to systems, processes, policies and people practices. Strengthen our employee value proposition, helping to attract, retain and develop talented colleagues. Performance, Learning & Development Lead the development of a learning and development framework that supports continuous growth. Improve performance management processes, including objectives, feedback and appraisal cycles. Design and deliver leadership and management development initiatives. Embed a culture of accountability, learning and continuous improvement. Culture, Engagement & Wellbeing Promote a positive, inclusive and high-performing culture. Lead employee engagement, wellbeing and feedback initiatives. Support managers through coaching, guidance and best-practice people management. Champion inclusion, collaboration and effective communication across the organisation. Governance, Compliance & Operations Lead the HR function and manage a small team of experienced HR Assistants. Ensure compliance with employment legislation, safeguarding requirements and HR best practice. Oversee employee relations matters, policies, procedures and HR systems. Use people data and insight to inform decision-making and continuous improvement. Support payroll, pensions and benefits administration in partnership with the finance team. Recruitment & Onboarding Lead and continuously improve recruitment and onboarding processes. Support succession planning and future workforce capability. Ensure a positive and inclusive candidate experience. Our ideal candidate We're looking for someone with the energy, credibility and leadership skills to influence change and drive improvements across the organisation. Skills required: Significant experience in HR, People or Organisational Development leadership roles. CIPD Level 5 qualification (or above), or equivalent experience. Strong knowledge of UK employment law and HR best practice. Experience developing people strategies, leadership capability and organisational culture. The ability to balance strategic thinking with operational delivery. Excellent communication, influencing and stakeholder management skills. A passion for learning, development and continuous improvement. The confidence to challenge the status quo and implement positive change. About us At STEM Learning, we work to improve lives through STEM education. We support teachers, inspire young people and connect schools with employers to help build the UK's future workforce. Guided by our values of Sustainability, Innovation and Proactivity, we focus our efforts where they can make the greatest difference. Next Steps Closing date: 12 June 2026 First stage interviews (online): Week commencing 15 June 2026 Second stage interviews (York): Weeks commencing 22 & 29 June 2026 To apply. Please submit an up-to-date CV including details of two referees A cover letter (maximum one side of A4) explaining your interest in the role and why you would be a great fit STEM Learning is committed to creating a diverse and inclusive workplace where everyone feels valued, respected and able to be their best. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful