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Complaints Customer Service Supervisor (Team Leader) – BFSI Location: Birmingham, Belfast, Newtownards or WAHA Hours: 40 hours per week – Fully Flex Salary: 30K Per Year Number of positions – 2 Job Summary / Overview Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders. As the Complaints Team Leader, you will also be responsible for delivering performance and employee engagement, which will in turn drive customer and client satisfaction. We are looking for an individual who will deliver a positive, productive and engaging team culture with the ability to lead, inspire, motivate, coach and support people to deliver exceptional levels when delivering correct outcomes for our customers To ensure your team provide best in class customer service through excellent communication skills, both verbally and in writing. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) • Ensure your team deliver an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards, • Continually review and measure productivity and quality assurance against required standards, taking any necessary action to improve performance and capability, • Liaise with Ops Manager within the company and client, providing regular reporting and analysis relating to the activity within your team, • Be point of escalation for all escalated complaints, • Communicate accurately and professionally with the ability to make informed decisions, • Ensure any material operational and conduct risks are identified, raised and managed in accordance with process and standards, • Identify root cause and have the ability to report and recommend any actions for continuous improvement, • Maintain effective control of all aspects of people processes including: absence management, 121’s, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Main Job Requirements • Minimum 1 years’ experience of complaint handling within a Financial Services organisation, and minimum 1 year in management role, • Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar, specific to formal complaints, • Is able to demonstrate experience in complex, regulated customer service environment, • Can confidently manage assigned workloads at a team level, • Able to prioritise workloads to meet targets and timelines Required Skills • Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling, • Passionate about people engagement and delivering excellent customer service, • Attention to detail, • Is able to demonstrate excellent communication skills both verbally and in writing, • Comprehensive technical/computer skills, • Identifying RCA complaints types and actioning possible solutions to reduce said complaints Competencies and Specific Skills • People focused, • Is charismatic and engaging, • Excellent communication and influencing skills, • Advanced relationship building and stakeholder management skills, • Advanced levels of resilience and focus, • Self-motivated and can motivate others, with can-do attitude

Earn between £80-£100k I’m partnering with a scaling B2B technology business with a strong enterprise client base and growing international presence. With a well-established product and clear market demand, the company is now focused on accelerating growth. This role is suited to a proven enterprise seller; someone comfortable navigating complexity, building relationships quickly, and owning revenue targets end-to-end. What You’ll Do Own the full sales cycle Manage deals from initial outreach through to close. You’ll handle complex, high-value opportunities involving multiple stakeholders and longer sales cycles. Generate pipeline Take responsibility for building and maintaining your own pipeline. Identify target accounts, engage key decision-makers, and create qualified opportunities. Drive deals forward Maintain momentum across the sales process. Navigate internal buying processes, manage stakeholders effectively, and remove blockers to close. Collaborate internally Work closely with marketing, customer success, and leadership. Share feedback and contribute to improving overall sales performance. What We’re Looking For • Demonstrated success closing high-value B2B deals within SaaS or technology environments, • Experience managing complex, multi-stakeholder sales cycles, • A proactive, self-sufficient approach to pipeline generation, • Strong commercial mindset with ownership of targets and results, • 3-5 years’ experience in a full-cycle sales role, • Familiarity with CRM systems and sales engagement tools, • Ability to navigate large organisations and identify key decision-makers, • Strong judgement when qualifying opportunities, • Experience selling into regulated or complex industries is advantageous, • Exposure to data, analytics, or emerging technologies is a plus

Smarttech247 is looking for a highly ambitious, passionate and results-driven Field Sales Representative to join our growing cybersecurity sales team. This role will focus on selling our specialist cybersecurity and MDR services into global organisations assigned by industry verticals. The ideal candidate will be an experienced sales professional with a proven track record in closing complex deals in IT security or managed services. You will be responsible for building relationships with key decision-makers, developing tailored value propositions and driving revenue growth in your territory. Location: Ireland (with international travel as required) Reports to: Sales Manager / Head of Sales Please note: We are not seeking support from recruitment agencies for this role and kindly ask that agencies refrain from contacting us. Thank you for your understanding. How the hiring process works: If your skills and experience align with our expectations, a member of our Talent team will reach out via email to begin an initial screening. This stage allows us to understand your experience and expectations while giving you the opportunity to learn more about the role and our company. If successful, we will outline the full interview process, which may include a combination of remote and on-site interviews. Depending on the role, a task or presentation may also be part of the process. Throughout, we aim to ensure a positive and transparent candidate experience, keeping you informed at each stage. Key Responsibilities New Business Development • Identify, target, and engage prospective clients within your assigned verticals., • Develop and execute strategic account plans to grow new business opportunities., • Build trusted relationships with C-level stakeholders and technical decision-makers., • Understand client pain points, business needs, and security challenges., • Manage the full sales cycle from prospecting to negotiation and close., • Consistently achieve and exceed quarterly and annual sales targets., • Work closely with BDRs, Marketing, and Sales Engineers to ensure successful outcomes, • Be informed about trends, competitor offerings, and regulatory drivers in your vertical., • Share market insights and feedback with internal teams to refine go-to-market strategies. Skills & Qualifications Essential: • Minimum 3–5 years’ experience in field sales of cybersecurity, IT services, or managed services., • Strong track record of achieving and exceeding sales quotas., • Proven ability to sell into global or multi-national organisations., • Exceptional communication, negotiation, and presentation skills., • Ability to navigate complex sales cycles and influence multiple stakeholders., • Knowledge of MDR, incident response, threat intelligence, or other specialist cybersecurity solutions., • Existing network of security and IT decision-makers. Diversity & Inclusion Mission Statement At Smarttech247, our mission is to keep our customers secure. Cybersecurity is a complex industry, therefore, in order to tackle its challenges and continue to innovate, we believe that a diverse workforce contributes to greater collective intelligence and ultimately, makes a stronger team – qualities that are needed in our fight against cybercrime. Smarttech247 is proud to be committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment is decided on the basis of qualifications, merit, and business need.

Virtual Finance Manager - Outsourcing - Practice - Belfast Your new company Are you a skilled finance professional seeking a flexible and innovative role? Hays have an exciting opportunity for a Virtual Finance Manager to join our clients dynamic outsourcing team. As a virtual finance manager, you'll provide comprehensive financial management services to clients, leveraging technology and remote work capabilities. If you're passionate about delivering top-notch financial solutions, enjoy working independently, and thrive in a virtual environment, this is the perfect role for you! Your new role • Flexible Remote Work: Embrace the freedom of working remotely and enjoy a flexible work schedule. As a virtual finance manager, you'll have the autonomy to manage your workload while maintaining a healthy work-life balance., • Diverse Clientele: Join our esteemed outsourcing team and work with a diverse range of clients across various industries. From startups to established businesses, you'll gain exposure to different financial challenges and contribute to their success., • Cutting-Edge Technology: Leverage our advanced finance technology tools and cloud-based platforms to deliver efficient and effective financial management solutions. Stay at the forefront of industry trends and provide innovative financial insights to our clients., • Professional Development: We are committed to your professional growth. Benefit from ongoing training, industry certifications, and opportunities to expand your skill set in areas such as financial reporting, budgeting, and forecasting., • Provide comprehensive finance and accounting services to clients, including financial reporting, budgeting, forecasting, and cash flow management., • Conduct regular financial analysis, identify key trends and variances, and provide strategic recommendations to optimize financial performance., • Develop and maintain strong client relationships, acting as a trusted advisor and collaborating closely to understand their specific financial needs., • Prepare and review financial statements, ensuring accuracy, compliance, and adherence to accounting standards and regulations., • Implement and enhance financial processes and controls, leveraging technology to streamline operations and improve efficiency., • Collaborate with cross-functional teams, including tax professionals and business advisors, to deliver holistic financial solutions to clients., • Stay up-to-date with changes in accounting regulations and industry best practices, proactively advising clients on their implications., • Manage and oversee the work of finance associates or team members, providing guidance, feedback, and mentorship., • Drive continuous improvement initiatives, identifying opportunities to enhance service delivery and exceed client expectations., • Stay connected with the virtual finance community, participating in webinars, conferences, and networking events to stay informed and share knowledge. What you'll need to succeed Qualifications and Skills: • Professional accounting qualification (ACA, ACCA, CIMA, CPA, or equivalent)., • Extensive experience in finance and accounting roles, including financial management and reporting., • Strong knowledge of accounting principles, financial analysis, and budgeting., • Proficiency in using cloud-based accounting software and other financial management tools., • Excellent analytical and problem-solving skills, with a keen eye for detail., • Strong communication and interpersonal skills to collaborate effectively with clients and team members in a virtual setting., • Ability to work independently, manage multiple clients and prioritize tasks., • Continuous learning mindset, keeping abreast of industry trends and developments. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. 4421710

Role & Responsibilities: • Providing customer support via telephone, e-mail and other methods in French and English., • Ensuring a high level of customer service to our candidates and clients, • Resolving customer queries on a first call resolution basis., • Where first call resolution isn’t possible, ensuring that you follow relevant escalation procedures., • Following your assigned daily schedules and tasks., • Taking part in in motivational activities., • Using and implementing feedback given during monitoring and coaching sessions., • Ensuring data security and upholding GDPR regulations., • Achieving all individual KPIs including (but not limited to) AHT, QA, PPH The Person: • Who is passionate about delivering outstanding customer service., • Who has excellent verbal and written communication skills., • With high levels of accuracy and an attention to detail in the work that you do., • Who is punctual and conscientious and takes pride in coming to work and coming to work on time. Essential Criteria: • Minimum 6 months’ experience in the customer service industry., • Excellent verbal and written communication skills in both French (at a fluent level) and English a with professional telephone etiquette. Desirable Criteria: (used in the event of high-volume applications): • 12 months’ contact Centre experience dealing with customer queries via phone. Hours of Work: • 40 hour per week, • Candidates must be fully flexible for rotational shift patterns, currently between Monday to Friday 07:30 – 16:30 (subject to change based on client & business requirements), • Permanent contract Selection Process: • Telephonic Screening., • Competency based Interview., • Relevant background screening checks.

Your New Company A leading UK law firm that represents the insurance sector is recruiting for an ambitious defence litigation Solicitor, at a mid to senior level, to deal with higher value claims in the High Court. This is a hybrid role. In this role you form part of the Belfast team and will be a Senior Solicitor handling high value High Court cases, which will include Subrogated Recoveries, as well as Property, Risks and Coverage (PRC) claims. Our client is the leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. The Northern Ireland practice has grown year on year since inception in the local market 2019 and now has over 50 staff solely dedicated to defendant insurance litigation services. The strong and well-respected reputation of our experienced team has been recognised in the Legal 500 and Chambers Directories. They work in partnership with our insurance clients and their policyholders, providing a supportive team focused approach, resulting in excellent outcomes. Your New Role The PRC team resolve the following types of claims, working closely with insurers, insureds, loss adjusters and brokers, calling upon specialist experts: • Property damage., • Recoveries., • Policy advice, coverage and indemnity disputes., • Fraud., • Subsidence and geotechnical., • Construction and engineering., • Farming & agriculture., • Product liability., • Household and commercial., • Experience of complex indemnity and liability issues is preferred and excellent attention to detail is essential. Experience of Casualty claims (Employer’s Liability and Public Liability) is also desired. As the defence litigation solicitor on the PRC team, as well as handling your own caseload, you will be responsible for supervising more junior colleagues, providing advice and guidance and be required to provide feedback to them. • Handling your own caseload of claims predominantly in the High Court., • Communicating with sophisticated insurer clients, dealing with their queries and updating them as the matter progresses., • Forensic analysis of voluminous quantum evidence, preparing chronologies, identifying anomalies and other relevant information across various sources and categories of evidence., • Using your existing knowledge of complex injury symptomology to identify relevant issues within medical records in order to instruct medical experts, drawing key issues to their attention., • Critical analysis of sources of liability evidence and identifying any gaps., • Drafting concise technical advice on all aspects of claim handling to include advice on indemnity, liability, quantum and causation issues., • Proactively identifying next steps required on matter, taking action as agreed., • Interviewing witnesses and drafting statements., • Liaising with parties involved in claims including the insured, insurer, witnesses etc., • Drafting pleadings and applications., • Instructing counsel and attending conferences, joint consultations, mediations both remotely and in person., • Attend court in person or by telephone, attend trials, settlement conferences etc as required., • Delivery of agreed performance targets and quality standards., • Delegate assigned tasks for a Legal Assistant and/or Paralegal and be fully engaged in their development in terms of technical ability and achievement of objectives., • Maintaining case managements systems with up to date management information for clients., • To ensure compliance with the LSNI regulations., • Hands on supervision and development of more junior team members., • Participation in Business Development activities. What You Need To Succeed • Qualified solicitor or proven relevant legal experience is essential. Ideally already operating at Associate level., • Experience of indemnity, liability and quantum essential., • Experience of cases involving complex medical issues preferred., • Critical thinking and quantum analysis experience required., • Good telephone advocacy skills., • Positive, confident and enthusiastic., • Excellent listening, verbal and written communication skills including the ability to compose professional written communications., • Good advocacy skills., • Excellent inter-personal and client care skills., • Understanding of case law and litigation practice and process, and Court Practice Rules., • Ability to plan and prioritise workloads, keep to deadlines and work under pressure., • Excellent analytical skills and attention to detail., • Ability to weigh facts, apply the law and make decisions., • Ability to anticipate problems and identify solutions., • Driven to achieve to take development opportunities when they arise with a positive attitude., • Calm under pressure with the ability to re-prioritise and delegate effectively when required., • Confidence to take initiative to innovate and adapt to changing situations., • Confidence to seek advice and guidance when dealing with new tasks., • Ability to follow instruction and with attention to detail and to give clear instruction, direction and guidance to more junior members of the team., • Ability to recognise when sensitivity and tact are required. What You'll Receive In Return There is a great team ethos within the Northern Ireland office, encouraging personal development and wellbeing. Offering hybrid working, a relaxed dress code and opportunities for flexible working hours. The team is friendly, supportive and there are opportunities to become part of the social committee, participate in charity events and to get involved in client development initiatives. Taking pride in the agile working policy. • Company Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)., • Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining., • Simply Health Care Cash Plan., • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing., • Death in Service., • Critical Illness Cover., • PHI/Income Protection (Private health insurance)., • Pension Contribution based 5% Employee / 3% Employer., • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites., • Discounted Gourmet Society Membership., • Discounted Tickets for Merlin Attractions nationwide., • Discounts at local retail outlets., • after successfully completing probation. Working Hours 35 hours per week. Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Belfast Office. Applying For Your New Role Does this position sound of interest? Please submit your CV confidentially and we will be in touch shortly to discuss the opportunity in further detail. Or, if you prefer to chat about the role confidentially before submitting a CV, please get in touch via the contact details provided.

Corporate Tax, CTA, ACA, ACCA. Advisory Your new company Hays are delighted to be working with an outstanding Top 10 Global practice based in Belfast city centre, who are seeking a Corporate Tax Manager/Associate Director to join our clients' ambitious team. As a Manager/Associate Director, you must demonstrate depth of technical knowledge in your own service area and apply this knowledge to develop solutions to complex technical issues together with managing and leading a team in demanding assignments on a day-to-day basis. Excellent opportunities exist for ambitious and driven candidates to progress within the firm. Your new role Note that the responsibilities may be tailored depending on whether the role being considered is for Manager or Associate Director. Manages portfolios of clients that are sizeable in both scope and scale by providing intelligent and creative solutions to client tax issues both reactively and proactively, presenting solutions to increasingly complex technical issues. Helps lead our Corporation Tax compliance offering to large UK corporates, including large UK groups as well as UK corporates in multinational groups. Demonstrates a sound understanding of all the specific tax issues associated with large corporates including corporate interest restriction, Country-by-Country reporting and SAO. Actively manages the financial operations of the team and meets own financial targets set. Takes responsibility and ownership of the client relationship and understands the needs of their business. Participate in the tendering process for new client pitches including developing personalised proposals for each potential client. Consults on a variety of technical areas, including the ability to identify those able to provide support in relation to technical risk. Communicates on high quality tax deliverables, tailored to specific needs of the client. Has a sound awareness and adherence to the firm's risk management processes and procedures. Leads, manages, motivates and coaches managers and junior team members by inducting effectively, giving regular feedback and completing timely appraisals. Proactively manages own career, seeking out opportunities to work on a variety of assignments to build on existing experience. Demonstrates an understanding of the full range of the firm's products, services and capabilities and seeks to participate in business development activities and contributes to sales pitches, for own team as well as the wider firm. Skills and attributes: What you'll need to succeed ACA/ACCA and/or CTA qualified.Significant post-qualification experience of working in a corporation tax department of large practice. Strong technical knowledge, including in relation to tax issues affecting large corporates. Approachable and respected member of the team who takes a proactive interest in the team's performance, development and wellbeing. Capable of working on your own initiative while taking responsibility and ownership for wider team issues. Proven ability to identify opportunities for clients and ability to build trusted relationships with all key stakeholders. What you'll get in return The position attracts a competitive remuneration package and ongoing career development. Hybrid working Belfast city centre office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 4612860

Finance Director - £75000 - £85000 + Bonus + Benefits - Belfast Your new companyA well‑established organisation with an international footprint is seeking a Finance Director to join its leadership team in Belfast. The business is committed to caring, continuous improvement and empowering its people. You will join a culture where development is a genuine priority, with regular feedback, clear progression pathways and the opportunity to contribute directly to strategic growth. Your new roleAs Finance Director, you will lead the finance function and provide strategic financial guidance to support the organisation in meeting its commitments. Working closely with the CEO and senior leadership team, you will prepare detailed quarterly forecasts, deliver financial and scenario analysis to inform key decisions, and provide insightful variance analysis on monthly and quarterly results.You will embed strong financial understanding across the wider business while motivating and developing the finance team, managing KPIs, and overseeing performance. You will also manage the relationship with internal legal counsel, ensure all compliance and regulatory obligations are met across multiple jurisdictions, and oversee all elements of governance, accounting systems, audit and tax compliance.Further responsibilities include PLC reporting, producing ad hoc financial reports, contributing to business‑wide initiatives and travelling internationally when required. You will also take ownership of your own professional development to stay ahead of industry trends. What you'll need to succeedYou will be a qualified finance professional (CA, CIMA, ACCA) with a degree in Accountancy or equivalent and at least 10 years’ experience in finance or accounting. You will have strong communication skills, proven capability in data analysis and financial modelling, excellent IT skills (including advanced Excel) and experience working to tight deadlines while managing multiple priorities. Ideally, you will also bring:Experience within a PLC environment Ideally, previous audit experience (Big 6 desirable) Knowledge of IFRS Exposure to multi‑currency operations and working Experience of ERP accounting systems The ability to clearly communicate financial information to non‑finance stakeholders # 4755949

Job: Product Owner Location: Belfast, Northern Ireland (Hybrid, flexible working) Salary £50,000 - £60,000 plus bonus Kura is delighted to be recruiting for a local SaaS company in a newly created role for a Product Owner to support the Co-Founder to help shape the next generation of digital tools. This is unique opportunity, where you impact the ‘why’ and the ‘how’ With a bustling team of 20 people since their inception in 2019 our client is now firmly positioning themselves on a global stage with momentum truly flowing! Job: Product Owner You’ll work closely with senior leadership to expand capacity, bring ideas to life, and ensure products deliver real value to customers. If you enjoy turning ideas into meaningful outcomes, speaking with users, and collaborating across teams and process driven in nature this could be a great opportunity! Your responsibilities include: • Translate product features into clear, customer-focused content, guides, and value propositions, • Engage with customers, sales teams, marketing, and partners to gather insights and feedback, • Support and influence the product roadmap with real-world input, • Collaborate on shaping product strategy and priorities, • Spend time in the market understanding competitors and identifying future opportunities, • Help refine requirements with development teams to ensure smooth delivery, • Support dealers and sales channels with product knowledge and materials, • Act as a connector across teams to keep everyone aligned and informed What we’re Looking For • Have experience working in a digital product team (product, UX, content design, customer research, or similar roles)., • Strong communication skills - able to explain complex ideas in a simple way, • Curiosity about customers, markets, and technology trends, • Comfortable working cross-functionally with technical and non-technical teams, • A proactive mindset - someone who spots gaps and takes initiative, • Interest in both strategy and hands-on delivery No sponsorship is offered with this position Sounding good? Apply via the link below or contact Stephen Turkington at

Internal Audit Senior - Belfast Your new company Internal Audit Senior We are looking for a qualified and experienced internal audit senior to join our team of professionals. You will be responsible for planning and conducting internal audits for our clients across various industries and sectors. You will also provide assurance and advisory services to help them improve their governance, risk management, and internal control processes. Your new role Responsibilities: • Lead and execute internal audit engagements in accordance with the International Standards for the Professional Practice of Internal Auditing and the firm’s methodology., • Develop audit programs, test plans, and working papers to document audit procedures and findings., • Evaluate the design and effectiveness of internal controls, identify gaps and risks, and provide recommendations for improvement., • Communicate audit results and recommendations to clients’ management and audit committees in clear and concise reports., • Follow up on the implementation of agreed action plans and monitor the resolution of audit issues., • Maintain a high level of professional scepticism and quality standards throughout the audit process., • Supervise, coach, and mentor junior auditors and provide feedback on their performance., • Build and maintain strong relationships with clients and stakeholders., • A bachelor’s degree in accounting, finance, or a related field., • A professional certification such as CIA, CPA, ACCA, or CISA., • A minimum of 3 years of experience in internal auditing, preferably within an accountancy practice or a Big 4 firm., • Strong knowledge of internal auditing standards, frameworks, and best practices., • Proficient in using auditing software, such as IDEA, ACL, or TeamMate., • Excellent analytical, problem-solving, and communication skills., • The ability to work independently and as part of a team in a fast-paced environment. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4450509

Assistant Manager - UK - Belfast Calling all Pizza lovers!!.......(Pasta lovers are welcome too) Assistant Manager starting from £31800 per annum plus tronc and benefits As Assistant Manager you will help the general manager to organise, plan and run the business. Helping to co-ordinate day to day responsibilities. You will be a great leader, aiding in team development and be passionate about your role. What you'll get: • Treat yourself and your friends with 50% Zizzi & ASK Italian (drinks included), • Never go hungry with free & heavily discounted menu on shift, • Get rewarded by your customers with a generous tronc system, • Wagestream available to instantly access earned wages, • Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available, • Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips, • Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support, • Time for a break with 28 days holiday (pro rata), • Plenty of opportunity to develop and progress your career if that's what you want, • When the General Manager is away, you're in charge. Running shifts, managing the team, giving great feedback and ensuring your team bring our culture and values to life., • Live and breathe the key ingredients of the Zizzi customer service journey and coach your team to do the same., • Become an expert, as well as being hugely passionate about our menu. Italian food is at the heart of what we do, and you'll ensure that only perfect plates of food leave your kitchen., • Support the General Manager to make sure you smash your financial targets, and monitor business performance. Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world. Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are. Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more. Togetherness - You want to be part of more. We always have each others backs, embracing the challenges as much as the great times. Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously. We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing

What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year., • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases., • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year., • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply., • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses., • 50% off health checks at Tesco Pharmacy., • Exclusive access to discounted RAC breakdown cover rates, • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme., • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount., • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution., • Life Assurance - You are covered for death in service life cover of up to three times annual pay, • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. Are you looking for a role that offers real ful "fill"-ment ? Do you thrive on team work and like to see the fruits of your labour? We have an exciting opportunity for a Replenishment Supervisor. As part of the store management team you will be tenacious and driven to lead your team to deliver great results. Communicating to them your expectations and goals will be key in achieving an efficient team that ensures we have the products available for our valued customers when they need them. This is an excellent opportunity to be part of something special and to get your career moving. You will be responsible for Ensuring that the team comply with legal standards and company procedures at all times. Reducing stock loss by challenging causes of shrinkage and wastage Reducing replenishment costs, by ensuring stock is handled efficiently at all times, products have appropriate space for rate of sale and accuracy and security in the goods receiving department Working with the stock control and delivery teams to resolve causes of off-sales Effective replenishment to ensure that the branch maintains availability for our customers You will need To be successful in this role you will be passionate about providing exceptional operational standards for our customers. You will be flexible in your management style, be able to adapt and rise to the challenges faced and you will enjoy working with and managing a team. Excellent communication skills are essential and you will have some experience in supervising or managing a team. Experience in food retailing is desired but not essential. About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Compliance Caseworker (558R) - Belfast Regional Centre (BT1 4GF) About the job Job summary Discover a career in your hands at HMRC. Whether youre seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.Are you looking for a job that offers you genuine long term career progression? Do you want a job where every day feels different? Have you got an eye for detail and the ability to tailor information to different audiences? If so, then a career as a Compliance Caseworker could be what youre looking for!HMRC is the UKs Tax Authority, its our job to make it easy for customers to get tax right, and hard for anyone to bend or break the rules. The Customer Compliance Group (CCG) is key to this, helping people and businesses pay the right amount of tax and acting when there is a risk of that not happening. The money we collect in tax pays for our public services and helps to fund things like schools and hospitals, build roads and public buildings, and support communities.HMRC operates out of a number of regional centres where we provide safe, modern and inclusive workspaces that promote good collaboration, smarter working and a culture where everyone feels valued. New flexible environments and improved technology support all of us to work differently, in a smarter way.The locations where we are recruiting people to train as Compliance Caseworkers are shown above and you will be asked to select your preferred location at the end of your application. Please ensure that you select from the menu provided as we are unable to consider any free text responses.HMRC is seeking talented people to train as Compliance Caseworkers and be part of our dedicated team. In this crucial role, you will play a vital part in ensuring the integrity of the UK tax system by investigating potential cases of non-compliance. Your analytical skills, coupled with interpersonal skills, such as strong verbal and written communication abilities, will be instrumental in conducting thorough reviews of evidence and presenting findings effectively.Job description As a Compliance Caseworker, you will be responsible for reviewing financial records, identifying discrepancies, and working closely with taxpayers to resolve issues. Your numerical skills will be essential in interpreting complex data and making informed decisions. This challenging yet rewarding position offers the opportunity to contribute to HMRCs mission of collecting the revenue due while fostering a fair and efficient tax system.As a Compliance Caseworker, your role is critical to HMRC and youre responsible for ensuring adherence to tax regulations and identifying potential instances of non-compliance. This position requires a keen eye for detail, exceptional analytical skills, understanding of the relevant tax law, and the ability to communicate complex information effectively. You will work closely with taxpayers, investigating cases, gathering evidence, and facilitating resolutions in a fair and impartial manner.During your training you will be assigned to one of our tax specialisms and, although there are differences, the core responsibilities of each role include:Reviewing financial records, tax returns, and other relevant documents to identify potential discrepancies or areas of concern, applying your understanding of tax legislation to financial transactions. Conducting thorough investigations into suspected cases of non-compliance, gathering evidence and analysing data to identify trends to spot compliance risks and proactively mitigate risks and determine the appropriate course of action. Liaising with taxpayers, their representatives, and other stakeholders is a central aspect of the role. This involves gathering information, clarifying issues, and facilitating resolutions. Effective communication is essential, and interactions may take place through: Written correspondence, telephony and Face-to-face meetings conducted either in HMRC offices or at business premises, depending on the nature of the engagement. Resolving disputes effectively and in a way that is lawful and aligns with HMRCs Customer Charter and Compliance Professional Standards. Preparing comprehensive reports detailing findings, recommendations, and supporting evidence. Maintaining accurate and up-to-date case files, ensuring you adhere to HMRC policies and procedures. Collaborating with colleagues and cross-functional teams to ensure consistent application of tax regulations and best practices. Participating in ongoing training and professional development initiatives to stay current with changes in tax laws and compliance procedures.>/li> This role is varied and includes a mix of desk-based investigation and visits to taxpayers premises. This could include offices, warehouses, pubs, banks, licensed gambling premises or anywhere a business operates from. You might need to stay away overnight in some cases.Working arrangements At HMRC we operate on a hybrid working model. This means you can work from home up to 40% of your time if you have a suitable home working environment. You are expected to attend a HMRC office location for your remaining time. In HMRC we calculate working time in days and not exact hours and minutes. Our Compliance Caseworkers operate between the hours of 7am - 8pm Monday - Saturday and youll work your contracted hours each week within our opening hours.Training Successful candidates will need to complete the HMRC Civil Compliance Foundation Learning (CCFL) programme to become an established Compliance Caseworker. This is a demanding but rewarding learning programme that will provide you with the essential knowledge, skills and experience to be an effective Compliance Caseworker. Trainees will be appointed to a cohort group who will all start on the same day. The training programme is 18-months in total.Stage 1: Your first 3 months cover induction and an introduction to the Compliance Caseworker role. You will be based in the Tax and Customs Compliance Academy (TCCA), where youll join a cohort of new colleagues in a supportive, full-time learning environment. As you will be operating as a training group you will be required to work full-time for these first 12-weeks of the programme, across a hybrid working week with at least 60% of your time in the office. This phase is all about building strong foundations-introducing you to the organisation, connecting you with others, and preparing you for success in your role as a Compliance Caseworker.Stage 2: The next 6 months will be spent in TCCA developing and practicing the core requirements of the compliance caseworker role. You will be building technical and procedural knowledge to take into the next part of your learning journey.Stage 3: When you have successfully completed stage 1 and stage 2 of your training your final 9 months of the programme are spent in one of our CCG Business areas where you will work on a specific tax regime and further develop your technical skills and knowledge.Working arrangements during training This is a demanding training programme and, to provide the best possible opportunity for you to succeed, working arrangements are fixed for certain stages as below:We can only offer one cohort start date and all trainees must be available to commence on that date. Trainees unavailable for the cohort start date will be offered a place on the next cohort.Trainees must complete the first 2-weeks training so annual leave will not normally be allowed in that time.Training will be full-time for the first 12-weeks. After 12 weeks, part-time working (minimum 22 hours per week) and alternative working patterns may be available upon request. Course timescales will be extended as appropriate to accommodate part-time working.Learning activities are scheduled throughout your training journey that are fixed, and trainees must attend.We expect trainees to commit to complete the programme so we will not normally authorise applications for alternative internal posts during training.This is a 3-stage training programme, and we expect trainees to complete all elements of stages 1 and 2 of the programme in 9 months to successfully meet the standard required to progress to stage 3.Trainees will be provided with the knowledge, skills, and support throughout the training to enable you to meet the required standard within 18-months. In exceptional circumstances, this may be extended, up to a maximum time of 30 months, to enable you to demonstrate you meet the standard. We will support you to reach the required standard of the training programme, however, should you fail to reach that standard, we will use existing standard policies for managing poor performance, where required, that may result in you leaving the programme.You can find out more about the role of a Compliance Caseworker on our Civil Service Careers website - The role of a Compliance Caseworker , Civil Service Careers Also watch our video to hear personal stories from employees.Inside HMRC Compliance Caseworker rolesPerson specification Youll need to be able to demonstrate:Analytical skills. Verbal and written communication skills. Numerical skills. Commitment to an 18-month structured training programme. Benefits Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. • Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC Benefits and find out what its really like to work for HMRC Hear from our Insiders.Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details To help you prepare, below is a rundown of what to expect during the selection process:Full Application form Caseworker Skills Test Civil Service Numerical Test Civil Service Situational Judgement Test Pre-recorded video interview Virtual In-tray assessment The HMRC App can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store.If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for Technical support with HMRC online services - GOV.UK.Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - 558R & vacancy closing date 20/04/2026 .To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Online Tests After submission of your full application you will be invited to complete a number of tests. Please complete the online tests as soon as possible, within 24-48 hours is recommended as you will not only need to account for the time taken to complete the tests, but also the time taken for your results to be processed, which can increase during peak periods. The closing date for the tests is 21 April 2026. The closing times for the online tests will be staggered as follows:11:00 on 21 April 2026 for Casework Skills Test. 13:00 on 21 April 2026 for Numerical Test. 15:00 on 21 April 2026 for Situational Judgement Test. You must complete your application form before 14:00pm on 20 April 2026 to receive invites to the online tests. If you fail to complete the online tests before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website. You can find out more information about the tests and how to practise here.Please ensure that any technical issues with the tests are reported - with supporting evidence - prior to 08.00 on 21 April 2026. There will be no extension to the deadline for completing the test. Please also be advised that online tests may only be one element of the application process. You should ensure you set aside plenty of time to undertake the full application process for this role. Late applications will not be accepted.Please be aware that the Online Tests on this campaign will not be accessible during the hours of 19 April - 4pm to 7pm .Please do not attempt to launch the test during those times, as you may experience technical issues and we may not be able to assist you before the closing date and time.If you successfully pass the tests, you will later be invited to complete a video interview.Interview The interview will be conducted as a pre-recorded video interview. If you are invited to participate, you will receive a detailed guidance pack containing all the information you need to prepare.The interview will focus on assessing your skills and experience relevant to the role. Civil Service Behaviours will not be assessed as part of this process.If a high number of applications are received we will implement an interview approach whereby if you fail to achieve the minimum standard on any of the questions, the assessors will not mark the remainder of the interview. If your responses consistently demonstrate the required level in these areas, we will continue with a full evaluation.We may also raise the score required at any stage of the process if we receive a high number of applications.In-Tray Assessment If you successfully pass your interview, you will then be invited to complete a virtual In-tray assessment at a later date. Details regarding assessment will be sent to candidates who pass their interview. In this assessment you will be given a scenario similar to the type of work you would be undertaking in the role as a caseworker, but dont worry, you dont need to know about tax! Candidates will be invited to book a 1 hour slot via Civil Service jobs for their assessment which will be submitted online.Please note, you must pass both the interview and the following In-tray assessment to meet the criteria for this post.How We Will Progress Your Application This campaign will run on a rolling basis, meaning we will review and progress applications throughout the recruitment period.Because of this, some candidates may receive their interview and in-tray invites, results or feedback sooner than others. Timelines can vary depending on:When you apply When you complete your interview Any retakes or technical issues Panel availability for scoring All candidates will be assessed fairly and in merit order, and using the full time available at each stage will not disadvantage you.Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. After the in-tray stage, merit lists will be created for each location advertised within the vacancy. If you are successful at in-tray stage, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order.Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction and collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment Team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Transitional Sites Note: For more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle. Trinity Bridge House, Manchester - moving to an alternative office in Manchester/Salford. You will be given more information about what this means at the job offer stage.Manchester Location Manchester candidates will be based in Three New Bailey, but may be asked to work from Trinity Bridge House, Salford.Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.Important information for existing HMRC contractual homeworkers: Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section.For more information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link Working for HMRC: information for applicants - GOV.UKSponsorship Eligibility Note: This role is not eligible for skilled worker sponsorship.The Home Office has specific rules around eligibility for sponsorship, including a minimum salary requirement of £41,700. In some cases, the minimum can be reduced to £33,400 (via tradable points) however, although HMRC holds a sponsorship licence, this is only offered for certain roles. Despite the potential minimum salary reduction this role still does not qualify for sponsorship.Near miss / Alternative Role Opportunities - Administrative Officer Level Candidates who successfully complete Stage 1 (online tests) and Stage 2 (interview), but do not pass Stage 3 (in-tray exercise), may still be considered for AO-level vacancies within HMRC Customer Service Group, as they become available.If you are eligible for an alternative role, we will contact you directly with further details. Please ensure your contact information is up to date and check your emails regularly for updates.Technical Support If you are experiencing problems that cannot be resolved by our Help section, then Technical Support is available. You will receive a reply in 2 working days.Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Honeycomb is partnering with a nationwide Financial Services company to recruit for an Investment Administrator. The role is full time an permanent. The Client Our client has been the wealth manager of choice for individuals and families for over 250 years, and is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice. They offer a highly personalised wealth management offering to private clients, charities, trustees, and professional partners with straightforward or more complex financial needs. The Role Our client is recruiting for an Administrator to join their growing team. The individual will report to the Head of Office and will work closely with the senior administrator, supporting investment managers and the wider Belfast team. The administration function is central to the success of the team, and we are looking for a candidate who can embrace and actively contribute to the existing high performance culture. The desired candidate will have a proven track record in providing effective and efficient administrative support, and will be motivated to deliver excellent service and client outcomes. The role will cover various aspects of client account administration and other related tasks, with a focus on the following areas; You will work closely with our clients and their advisers to provide a high-quality service, with the development of relationships, both internally and externally, being of key importance A personable approach to all interactions is essential, along with an ability to engage effectively with clients and other stakeholders from a variety of backgrounds A keen eye for detail, and a focus on producing work to a very high standard of quality and accuracy, is fundamental to the role You should be comfortable talking to clients on the phone, along with writing and responding to emails and letters Administration tasks will vary on a daily basis, but will include the opening of new client accounts, arranging payments to clients, and supporting Investment Managers in their preparation for meetings You will also be required to assist with the preparation of client suitability letters, the production of investment proposals and presentations, and the distribution of valuations and other documents on behalf of the team Criteria Ideally you will have experience in a similar role as an administrator within banking, wealth or investment management. To be successful in this role you will need be an independent worker and thinker, in addition to having the ability to work closely with colleagues as part of the wider team You will preferably have a working knowledge of the financial services landscape, or at least an interest in financial services Excellent communication skills are essential Working knowledge and experience of using Microsoft Office Candidates who thrive on relationship building and interaction with others will derive the most satisfaction and reward from this role The desired candidate is someone who wishes to pursue a long-term career in client administration Package The role comes with a highly competitive salary and benefits package, based on experience. How to Apply To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity, please contact Louise Quinn at Honeycomb Jobs. Disclaimer If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note, we are receiving an exceptionally high number of applications and may be unable to shortlist candidates who do not meet the specific requirements for this role. Due to the volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. Skills: Investment/Admin/Financial Services/

Company description We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Job description We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital & Data community? ?? Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications About the role ?? As a UX/UI Designer at PA Consulting, you'll design practical, usable interfaces and flows that move products from 0 --> 1 and beyond. You'll sometimes sit at the heart of multidisciplinary delivery teams and sometimes contribute as an individual designer embedded with a client-all while staying connected to our Design discipline and the wider Digital & Data community. You'll flex to different contexts-one week shaping product UI for a global consumer brand, the next helping visualise journeys for a UK services client-always focused on real outcomes and pragmatic craft-proud delivery. What you'll do ?? Design user journeys, flows, wireframes, prototypes (manually and using Figma Make, or similar generative platforms) and UI that support shipping working software across web and mobile Take concepts from concept to production-ready designs and iterate based on evidence or judgement and market-leading best practices Work at pace in agile dual-track cycles (discovery and delivery), adapting scope and fidelity as needed to meet the goals of both projects, organisations and users alike Often partner with engineering, product and other designers to make practical decisions quickly both on and off projects Contribute to and use design systems; keep patterns consistent and accessible. Apply AI tools (e.g., Copilot, Miro, ChatGPT, Claude, agentic workflows, and other generative tooling) to speed ideation, auditing, documentation and analysis Facilitate client workshops, whiteboarding and design reviews, present decisions clearly Qualifications Who you are ?? A hands-on UX/UI practitioner with shipped product experience Comfortable balancing best practice with technical constraints and timelines Clear and concise when explaining design decisions to any audience Curious and experimental with AI-enabled design workflows A constructive challenger who can reframe problems and propose workable options Collaborative, adaptable and energised by multidisciplinary delivery How you operate ?? Break down ambiguity into concrete steps; keep momentum without losing quality Use AI intentionally to explore options faster and document decisions - never as a crutch Share early, invite critique, and iterate with evidence Switch fluidly between team-based delivery and individual contributor setups Stay pragmatic: focus on value, feasibility and the next right increment Fun, creative, energetic and contagiously optimistic Why this role may not be the right fit If you prefer a one-size-fits-all process or fixed toolkit for every problem If you're uncomfortable with client-facing work, facilitation and (sometimes) frequently changing contexts If you want long-term, single-product stability over varied, time-boxed consulting engagements If you avoid feedback loops or aren't comfortable sharing work early If you're not open to using AI in your workflow or to actively learning, applying and sharing new tools If you need strict role boundaries and don't want to flex to adjacent design activities If you're not interested in stretching yourself, taking initiative, or shaping your own growth at PA, this won't be the right environment Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Quick call with one of our Tech Recruiters - to discuss your application, the role and PA Round 1: Either a competency or technical interview (45 mins) Round 2: A mini case study and discussion around your client-centricity (60 mins) Final round ??: Meeting with a PA leader (60 mins) Life At PA encompasses our peoples' 's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. Find out more about Life at PA here. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on #LI-CI To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Environmental Strategy & Advocacy Manager Charity Jobs NI is delighted to be recruiting on behalf of Northern Ireland Environment Link (NIEL) for an Environmental Strategy & Advocacy Manager. This is a senior leadership opportunity for an experienced environmental professional who can lead strategic advocacy, manage a high-performing team and help shape environmental policy and collaboration across Northern Ireland. This role will suit candidates with strong experience in environmental strategy, advocacy, stakeholder engagement and team leadership. It may also appeal to those searching for opportunities such as Policy Manager, Advocacy Manager, Environmental Policy Manager, Strategic Partnerships Manager or Public Affairs Manager. About the Organisation Northern Ireland Environment Link (NIEL) is the networking and forum body for non-statutory organisations concerned with the natural and built environment of Northern Ireland. Its 69 full members represent 190,000 individuals, 262 subsidiary groups, have an annual turnover of £70 million and manage over 314,000 acres of land. Members are involved in environmental issues of all types and at all levels, from the local community to the global environment. NIEL brings together a wide range of knowledge, experience and expertise which is used to help develop policy, practice and implementation across a wide range of environmental fields. The Role The Environmental Strategy & Advocacy Manager will play a key leadership role in advancing NIELs mission by overseeing the work of the Area Leads team and supporting delivery of the organisations long-term strategic vision. Working at a senior strategic level, the postholder will lead the development and delivery of NIELs advocacy plan on biodiversity and climate change, representing the interests of NIEL and its members while supporting engagement with key political and sector stakeholders. This is an excellent opportunity for someone who combines strategic thinking, policy awareness and relationship-building skills with the ability to manage people, coordinate complex workstreams and influence positive environmental outcomes. Key Responsibilities Lead and manage the day-to-day work of the Area Leads team to support delivery of NIELs business plan, mission and vision Oversee recruitment, onboarding, performance management and development of team members Foster engagement, collaboration and open communication across the team to support delivery of overlapping strategic objectives Carry out performance reviews and support individual development planning Service NIELs Strategic Policy Committee and ensure delivery against its objectives Create, review and update NIELs Manifesto for the Environment Develop, agree and deliver NIELs advocacy plan in line with strategic priorities and measurable outcomes Lead NIELs engagement with MPs, Members of the NI Assembly and Councillors Manage stakeholder relationships and coordinate engagement activity with Area Leads and members Coordinate team delivery against the NIEL business plan, KPIs and policy priorities Ensure reporting requirements for the Board, funders and other stakeholders are met within agreed deadlines Oversee governance across NIELs strategic areas and report to the CEO, Strategic Policy Committee and Board Ensure delivery and reporting against compliance measures set by funders, including budgets, project claims and post-project evaluations Represent NIEL on groups, committees and at conferences Coordinate feedback from members representing NIEL externally Work with the CEO, Head of Development and Environmental Projects and Senior Leadership Team to identify, apply for and deliver funding Contribute to the wider strategic direction of the organisation Support NIEL in embedding Equality, Diversity and Inclusion into its standard ways of working Undertake any other reasonable duties as required Person Specification Candidates should be able to demonstrate strong leadership, advocacy and policy experience, ideally within an environmental or similarly complex stakeholder-led setting. Essential Criteria Educated to degree level in a relevant discipline such as Biology, Geography, Planning or a related area At least 3 years experience of managing people and teams to deliver high performance At least 3 years experience of advocacy planning and delivery in relation to the environment Strong understanding of environmental policy and key issues within the sector Demonstrated experience of delivering against strategic plans and coordinating complex workstreams Demonstrable experience of interpreting and influencing policy issues, including preparing briefings, publications and reports, and managing compliance or governance processes Experience of applying for funding for externally funded programmes Excellent interpersonal, influencing and collaboration skills, including the ability to engage at senior stakeholder level Excellent written and verbal communication skills, including presentation and report writing Ability to engage, motivate and support colleagues to achieve results and meet organisational goals Strong IT skills, including Microsoft Office, email and internet use Access to a form of transport which ensures duties are fulfilled Desirable Criteria Experience managing people and teams in a similar environmental sector organisation A track record in identifying, securing and leading on funding applications for externally funded programmes A sound understanding of the strategic context, including EU and national government policy and practice, political institutions and the process of government in relation to the environment Experience of facilitating meetings and working groups Experience of incorporating diversity, equality and inclusion into wider environmental matters Location NIEL Office, Lombard Street, Belfast, BT1 1RD, with hybrid working arrangements available by agreement with the Line Manager. This role will require regular travel throughout Northern Ireland and within the UK and Ireland. Salary £42,500 per annum Hours of Work 37.5 hours per week, normally Monday to Friday, 9am to 5pm Contract Permanent Benefits Contributory pension scheme of 7.5% 25 days annual leave plus 12 statutory holidays Employee Assistance Programme Occupational Sick Pay Occupational Family Leave Closing Date Monday 27th April 2026 How to Apply If you are passionate about shaping environmental strategy, leading advocacy work and helping influence positive environmental change across Northern Ireland, we would love to hear from you. Simply apply now with your CV to register your interest. A member of the Charity Jobs NI team will be in touch to discuss your application and guide you through the next steps of the process. Early application is advised, as the employer reserves the right to close this vacancy early should sufficient applications or interest be received. Late or incomplete applications will not be accepted. It is the candidates responsibility to ensure that their application is submitted and received by the stated closing date and time. Charity Jobs NI is proud to be supporting Northern Ireland Environment Link as recruitment partner for this vacancy. Skills: Policy Public Affairs Environmental Environmental Public Affairs

Temporary Clerical Officer (Finance) Location: Belfast Salary: £29,137per annum Working Pattern: Full-time, 37 hours per week Contract: Up to 3 months Work Arrangement: Hybrid working About the Role: We are recruiting a Temporary Clerical Officer to join a dynamic public-facing team based in a prominent public institution. As a Clerical Officer (Finance Team), you will work as part of a team and will be responsible for the day to day administrative work of the Finance Office to ensure high quality service delivery. Clerical Officers appointed to the Finance Office may be asked to work within any of these sections: Payroll, Pensions, Claims and Accounts Payable. Key Responsibilities Include: Provide helpful and professional customer service to Members of the Legislative Assembly (MLA's) and their staff, NI Assembly staff and third-party suppliers. Process financial information including invoices, payroll data, expense claims and payments. Assist with basic reconciliations and make routine updates or corrections on finance and payroll systems. Maintain accurate filing and records of financial documents. Manage shared mailboxes, incoming correspondence and routine enquiries. Respond promptly to queries by email, phone and in person. Use Microsoft Office and internal finance systems to complete daily tasks. Follow organisational policies and procedures, including Equal Opportunities and Dignity at Work. Carry out any other reasonable duties to support the finance team. Essential Criteria: Applicants must meet one of the following: Applicants must, by the closing date for applications have: GCSE 'A' level grade A*-C in 2 separate subjects and 5 GCSEs grade A*-C including English Language and Mathematics. Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated. AND At least 2 years' experience in a finance office, or an administrative role carrying out finance duties, in each of the following: Processing and inputting financial information, such as invoices, payroll data and / or expense claims. Using effective oral, written and numerical skills to communicate effectively with a diverse range of people at all levels, including team members, members of the public, customers, suppliers and managers. Organising workload and giving attention to detail to produce accurate, high quality work to deadlines. Effectively using a financial software package and Microsoft Office products to process financial documents and information. OR At least 4 years' experience in a finance office, or an administrative role carrying out finance duties, in each of a) - d). For more information on this role, or any other Accountancy and Finance role in Northern Ireland, please contact Jamie Gault today. Recent Feedback from our candidates: ''The team at VANRATH were extremely helpful in helping me find my new role. They kept me up to date on my application and provided excellent advice throughout the interview process. Overall the process could not have gone smoother or any quicker and I would definitely recommend reaching out to them if you are on the lookout for a new role.'' ''I was contacted by VANRATH in regards to a job I had applied for. They were extremely helpful and gave me a number of positions to apply for. They had interviews set up in a number of hours and I secured a position within days. They kept we well informed throughout the process and has continued to touch base after I have started my new role. Couldn't recommend enough.'' Skills: Accounts Administrator purchase ledger sales ledger Benefits: Work From Home

Elevate your healthcare career! All potential candidates should read through the following details of this job with care before making an application. Are you an experienced healthcare professional ready for a role that offers meaning, balance, and the chance to use your clinical skills in a new and rewarding way? If you're a Nurse (RGN, RMN, RNLD), Occupational Therapist, Physiotherapist or Paramedic, this could be the next chapter youve been waiting for. Our client delivers fair, high-quality and compassionate assessments for individuals applying for the Governments Personal Independence Payment (PIP). Their mission is simple yet powerful: ensuring every person feels genuinely listened to, respected and supported. This role allows you to step away from shift work, reduce the physical demands of frontline care, and still make a significant impact all within structured hours and a supportive, professional environment. What Youll Be Doing In this role as a Functional Assessor, you will use your clinical expertise in a new, analytical context. Youll carry out telephone, video, in-person and paper-based assessments to understand how each individuals condition or disability affects their daily life. Working mainly from home through a hybrid model, youll attend your local assessment centre on scheduled days as required. Youll produce detailed, evidence-based reports typically 3,0004,000 words that support the Department for Work and Pensions (DWP) in their decision-making. Throughout every assessment, you will apply your professional judgement with empathy, impartiality and confidence. Full, comprehensive training will equip you to deliver assessments and reports to the highest standard. Training & Support • Structured training programme running Monday to Friday, 9am5pm, • Comprehensive preparation for assessments and report writing, • Dedicated mentor throughout your first six months, • Ongoing coaching, feedback and development support, • Starting salary: £39,500, increasing to £40,500 upon DWP approval, • Bonus scheme available after approval, based on performance and quality, • Clear, transparent career progression pathways, • A right to work in the UK without a need for sponsorship, or any restrictions, • Minimum one year post-registration experience as a nurse, occupational therapist, physiotherapist, or paramedic, • Full registration with the NMC or HCPC with a valid, unrestricted PIN, • Strong communication, listening and observational skills, • Ability to type at least 32 words per minute, • Confident IT skills, including Microsoft Office and remote tools such as MS Teams UK clinical titles are legally protected. Applicants must hold valid professional registration (e.g., NMC, GMC, HCPC). xrnqpay It is a criminal offence to falsely claim to be a registered healthcare professional. Please note, this is a full- time position only If this sounds like the role for you! Apply below or get in touch today to discuss the opportunist with one of our friendly team members, who will be happy to help every step of the way! INDCAP

Job Description: Registered Manager - EBD children's home Accountable to: Operations Director (Nominated Individual), Senior Leadership Team Hours of Employment: Full time - 40 hours per week, plus on call duties as required to meet the needs of the organisation. Salary: £42-47k per annum plus bonus scheme. Annual Leave: 28 days annual leave, inclusive of bank holidays. Organisation Overview: Our client is currently a small, EBD children provider, providing care to vulnerable children with varying needs. We feel that this is a unique opportunity for the right candidate, as they will be able to develop the existing service and have the autonomy to grow the service responsibly. They are a provider committed to offering high-quality care, support and education to children in a safe and nurturing environment. With a strong emphasis on person-centred care, our organisation aims to provide exceptional care and support while adhering to industry regulations and best practices. It is a contractual requirement for all employees across the organisation to comply with the missions and values as set out below: Our Mission: Our mission is to deliver a supportive and empowering service which enables us to deliver high quality support, care, and education. Our core values and principles promote accountability which enables us to stay focused on well-being, keeping people safe from harm and supporting them to achieve their full potential. Our Values: Supportive: We provide caring, compassionate, and dedicated, support, care, and education to ensure people are safe and can thrive. Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Accountable: We hold our support, care, and education services accountable to the highest standards of safeguarding, integrity, transparency, ethics, and regulatory standards. Focused: We stay focused on understanding each person's uniqueness through a person-centred approach. We see the whole person to provide tailored support, care, and education for every individual's needs on what makes the biggest difference in their lives. Empowering: We empower people by building trusting relationships that focus on their strengths, dignity, and potential. Through compassionate support, care, and education we encourage and strive to achieve positive outcomes that enable people to reach their full potential. Job Summary: The Registered Manager is responsible for the efficient and effective operation of the supported living service, providing leadership and guidance to the staff, ensuring regulatory compliance, and promoting the well-being of the service users. This role plays a crucial part in creating a safe and nurturing environment that supports the personal growth and development of the service users in our service. Key Responsibilities: 1. Management and Leadership: • Provide strong leadership and supervision to all staff members., • Foster a positive and collaborative team culture, promoting teamwork and professional development., • Ensure staff adherence to policies, procedures, and ethical guidelines. 2. Operations and Compliance: • Oversee the daily operations of the facility, including safety, maintenance, and resource allocation., • Ensure strict adherence to OFFSTED regulations and compliance with relevant legislation and quality standards., • Ensure the well-being, safety, and positive development of all service users., • Oversee case management processes, including assessments, support plans, and progress monitoring., • Address critical incidents and provide crisis intervention as needed. 4. Staff Development: • Identify training needs and provide or facilitate training and professional development opportunities for staff., • Conduct regular performance evaluations and provide constructive feedback., • Manage staffing levels, recruitment, and scheduling to ensure adequate coverage. 5. Quality Assurance: • To work closely with the quality director and their team to ensure systems and processes are embedded across the service., • Implement and monitor quality assurance systems to track and improve service delivery., • Evaluate program effectiveness and recommend improvements to enhance service user's outcomes. 6. Financial Management: • Liaise with the accounts manager over the service budget, including expenditure tracking and financial reporting., • Ensure efficient resource allocation and cost-effective operations. 7. Community Engagement: • Build and maintain positive relationships with community organisations, government agencies, and other stakeholders. Qualification and Experience: • A level 5 diploma Leadership & management or the ability to work towards., • Full UK driving licence., • Substantial experience in a managerial role within a supported Children setting., • Strong understanding of offsted regulations and compliance requirements., • Excellent leadership, interpersonal, and communication skills., • Knowledge of local resources and support services for service users., • Ability to work independently and collaboratively. We welcome and encourage applications from candidates of all backgrounds and experiences. We are committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Job Description: Registered Manager - EBD children's home Accountable to: Operations Director (Nominated Individual), Senior Leadership Team Hours of Employment: Full time - 40 hours per week, plus on call duties as required to meet the needs of the organisation. Salary: £42-47k per annum plus bonus scheme. Annual Leave: 28 days annual leave, inclusive of bank holidays. Organisation Overview: Our client is currently a small, EBD children provider, providing care to vulnerable children with varying needs. We feel that this is a unique opportunity for the right candidate, as they will be able to develop the existing service and have the autonomy to grow the service responsibly. They are a provider committed to offering high-quality care, support and education to children in a safe and nurturing environment. With a strong emphasis on person-centred care, our organisation aims to provide exceptional care and support while adhering to industry regulations and best practices. It is a contractual requirement for all employees across the organisation to comply with the missions and values as set out below: Our Mission: Our mission is to deliver a supportive and empowering service which enables us to deliver high quality support, care, and education. Our core values and principles promote accountability which enables us to stay focused on well-being, keeping people safe from harm and supporting them to achieve their full potential. Our Values: Supportive: We provide caring, compassionate, and dedicated, support, care, and education to ensure people are safe and can thrive. Accountable: We hold our support, care, and education services accountable to the highest standards of safeguarding, integrity, transparency, ethics, and regulatory standards. Focused: We stay focused on understanding each person's uniqueness through a person-centred approach. We see the whole person to provide tailored support, care, and education for every individual's needs on what makes the biggest difference in their lives. xrnqpay Empowering: We empower people by building trusting relationships that focus on their strengths, dignity, and potential. Throu

Assisting the Visitor Experience Supervisor and the Visitor Experience Manager to continuously improve and develop and Visitor Experience team by providing input, ideas and feedback. Uniform:Visitor Experience Officers will be supplied with a Visitor Experience Team Uniform including; Trousers, T-sh

Would you like to work in a collaborative insight-led environment where customer feedback directly shapes improvement? Turn Voice of Customer data into clear, actionable insight that helps teams improve customer outcomes? Use your analytical skills to go beyond the score and explain the "so what" be

Our client is a globally recognised organisation with a dedicated innovation function responsible for building cutting-edge applications that transform the working lives of finance and tax professionals.Their mission is to rapidly prototype ideas, gather meaningful user feedback and scale the soluti

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Our client is a globally recognised organisation with a dedicated innovation function responsible for building cutting-edge applications that transform the working lives of finance and tax professionals. Their mission is to rapidly prototype ideas, gather meaningful user feedback and scale the solutions that deliver the biggest impact. They are now seeking a Senior Manager / Technical Lead to drive technical excellence, guide a high-performing Scrum team, and help deliver products used across their worldwide network. This is a unique opportunity to work in a collaborative, forward-thinking environment where your technical leadership directly shapes real-world outcomes. The RoleIn this senior leadership position, you will: Lead and mentor a multi-disciplinary Scrum team, fostering a high-performance engineering culture. Architect and implement scalable, resilient technical solutions. Collaborate with designers, BAs, product owners and QA to deliver exceptional user experiences. Act as the Technical Lead for key product areas, solving complex problems with pragmatic, modern engineering approaches. Work closely with Product to shape backlogs, prioritise features and plan sprints. Support rapid prototyping to accelerate time-to-value. About YouYou are an experienced engineering leader with: Strong commercial experience leading development teams. Recent hands-on development experience and the ability to guide technical decision-making. Solid understanding of REST APIs, databases, CI/CD, automated deployments and Agile development. Experience with automated testing (TDD/BDD) and Git-based version control. A humble, empathetic, adaptable approach to leadership. Desirable (not essential): Angular, Java, cloud (AWS/Azure) and NoSQL experience. What's on Offer A genuinely supportive, people-focused culture with strong emphasis on continuous learning. Opportunities to work on global, high-impact digital initiatives. Hybrid working with flexibility. A chance to advance your career within a highly innovative technology environment. How to ApplyIf you're a technical leader who loves building impactful products and wants to join a world-class innovation team, we'd love to hear from "Apply Now" or contact Juliann Deegan at Hays Technology for a confidential conversation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Technical Lead Java Angular Benefits: Competitive

PHARMACEUTICAL SOCIETY OF NORTHERN IRELAND JOB DESCRIPTION JOB TITLE: Secretary to the Statutory Committee and Business Support Officer Hours of Work:37 hours per week SALARY: £31,000 REPORTS TO: Business Support Manager BASE: Pharmaceutical Society of Northern Ireland, 73 University Street, Belfast. Following initial training/orientation, this will be a hybrid based role with three days in office and two days working from home. Some degree of flexibility will be required in order to facilitate Committee dates and support business need. ABOUT US: The Pharmaceutical Society of Northern Ireland is the professional regulator for pharmacists and pharmacy premises in Northern Ireland. Our mission is to support safe and high-quality services for patients by being a modern and responsive regulator. We are a small and friendly team, with 20+ staff and are based in a uniquely historic building close to Queens University Belfast and Botanic Park. We work closely with a range of key stakeholders which include registrants, the Department of Health, Ulster University, Queens University Belfast, Health and Social Care Trusts, the Northern Ireland Centre for Pharmacy Learning and Development, private pharmacy businesses and other regulators. HOURS OF WORK: Full-time 37 hours per week, with flexibility around Committee meeting schedules (details to be discussed at interview). Role Overview: The Secretary to the Statutory Committee and Business Support Officer is a central position within the Pharmaceutical Society of Northern Ireland. This statutory role operates under the Pharmacy (Northern Ireland) Order 1976, which sets out the legal requirements for how the Statutory Committee conducts and administers its proceedings. The job requires setting up strong, efficient, and effective administrative systems to ensure the Statutory Committee functions smoothly and follows all regulations. The post holder will also be responsible for providing comprehensive cross-departmental support as part of the Business Support Team. This combined role places the post holder in a pivotal position to be able to make a significant and important contribution in supporting key goals and outputs across the organisation. MAIN DUTIES: Secretary to the Statutory Committee - Key Responsibilities: Administrative Management: Oversee all administrative arrangements related to the proceedings of the Statutory Committee. Co-ordination: Co-ordinate with Committee members, legal advisers, clinical advisers and other relevant parties to schedule and organise hearings. Documentation: Ensure that all documents, including notices of hearings, evidence and reports, are accurately prepared, distributed and filed. Communication: Act as the primary point of contact for all communications between the Statutory Committee and other stakeholders, including registrants and legal representatives. Record Keeping: Maintain comprehensive electronic and paper/hard copy records of all proceedings, decisions and reasons for decisions. Ensure that these records are securely stored and accessible as needed. All information to remain confidential. Case Management: Handle case management tasks, including responding to case management requests, setting case management directions and following up on case management meetings. Compliance: Ensure that all procedures comply with relevant regulatory requirements and guidelines. Support to Committee Members: Provide administrative and logistical support to Committee members, ensuring that they have been provided with all the necessary information and resources to perform their duties effectively. Assist in the Compilation and Update of Manual to Support Secretariat/ Adjudication Function: Assist with regularly reviewing manual to ensure it is up-to-date and fit-for-purpose. Management of Evaluation Feedback: Ensure processes are followed in disseminating evaluation questionnaires, collating responses and reporting feedback. Business Support Key Responsibilities: Operational Role Provide business support, ensuring all activities are carried out efficiently and effectively, in line with Workplan and calendar planning. Maintain operational policies and procedures to enhance productivity and compliance. Responsible for drafting policies and SOPs as required. Collation of information relating to Equality Monitoring on behalf of the Society in order to assist in the preparation of data for annual submission to the Equality Commission. Management of Data Records - Information Management System: responsible for maintaining the Societys Information Asset Register. Responsible for assessment and escalation of Hospitality/Conflict of Interest Forms provided by Business Support Co-ordinator. Assist with providing information to support Dashboard production with regard to Secretariat role. Provide administrative support to the Business Support Manager, Director of Business Operations and other senior staff. Co-ordinate cross-departmentally to ensure seamless operations and communication. Assist in the planning and execution of projects and initiatives ensuring the timely upkeep of Key Milestone documents as required. Attend monthly Business Support Team Meetings. Actively engage with Individual Development Review. Provide evidence as required for internal audit purposes and comply with follow-up audit report recommendations. QUALIFICATIONS AND SKILLS: Essential: Educated to at least Degree Level (or Equivalent) and/or 5 years experience in a similar role involving Secretariat or governance functions. Strong planning, organisational and time management skills - ability to prioritise workload and meet deadlines in a fast-paced, quickly changing environment. Excellent analytical and problem-solving skills. Ability to assimilate large volumes of information and produce synopsis reports. Attention to detail and accuracy. Ability to work independently and as part of a team. Excellent communication and interpersonal skills with the ability to work with a diverse range of key stakeholders. In-depth understanding of MS Office suite. Desirable: Professional certification / qualification in governance. Experience of working within a legal environment. Experience in producing and presenting statistical data and/or financial reports. Working knowledge of Canva, Power BI and/or SPSS. Experience in administrating WordPress Content Management Systems and business toolkits such as Mailchimp and Survey Monkey. REPORTING TO: The Secretary to the Statutory Committee and Business Support Officer will report directly to the Business Support Manager, who provides guidance, support and oversight of all duties. Any other Business Support duties as required by the Business Support Manager. CORPORATE VALUES AND EXPECTED BEHAVIOURS: Our organisation is committed to fostering a culture of integrity, respect and professionalism. We expect all employees to demonstrate these values through their actions and interactions with colleagues, stakeholders and the public. This includes maintaining high ethical standards, showing respect and consideration for others, taking responsibility for our own actions and continually striving for excellence in all aspects of work. Application Process Interested candidates should submit a CV and covering letter outlining their suitability for the role and relevant experience. Shortlisted applicants will be invited for interview and will be required to undertake a brief task based assessment exercise. Benefits: Bupa Health care

Our client is a globally recognised organisation with a dedicated innovation function responsible for building cutting-edge applications that transform the working lives of finance and tax professionals.Their mission is to rapidly prototype ideas, gather meaningful user feedback and scale the soluti

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Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Head of Workplace Operations -North East - Belfast About the job Job summary Explore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UKs largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong. Watch the video below to meet some of our team and come and discover a career in your hands at HMRC.Build a Career in Property with HMRC EstatesEstates is at the forefront of delivering one of the biggest property programmes and operations in the UK. We are the leading edge of Government property transformation and operational delivery.The purpose of Estates & Locations is to provide HMRC with an estate which is the right size and shape to meet both its current and future needs of our HMRC colleagues and wider Government departments who use our spaces.We are a customer centric team which exists to offer high quality, inclusive services to enable our colleagues to perform at their best by providing working environments in which they want to work.Job description Role PurposeThe purpose of this role is to manage and provide leadership and property technical guidance to the Grade 7 Heads of Estates for a defined area, typically comprising four or five regions. The Regional Teams have responsibility for the operation of Regional Centres as well as varying numbers of satellite sites which include Specialist and Transitional sites.This role is responsible for ensuring that safe and secure accommodation is provided to all our Customers, including other government department tenants. Accommodation and service provision should be addressed to specific Customer needs and should reflect those needs on a site-by-site basis but also in line with agreed SLAs and KPIs. Service provision should be constantly reassessed against Customer feedback. This delivery is underpinned by Area-based Hard and Soft FM contracts and a National Security contract.Responsibilities and TasksLine management of the Grade 7 Heads of Estates within the allocated Area, with specific focus on leadership, performance management and the achievement of property qualifications required for each role within the Regional Team. Periodically review and develop team structures within each region in line with Estates organisation design principles, managing withing FTE and budget allocations. Engagement with stakeholders and initiatives at a national level and the cascade and implementation of agreed outputs at a Regional level. Close liaison with other Area Heads to ensure consistency at a national level and the sharing of best practise. Close liaison with Operational Contract Management (OCM) & Support Services colleagues to ensure co-ordination between strategic and operational contract management. Effective risk management including the monitoring and progression of actions arising from risk assessments across your region and pan Workplace Operations. Achievement of all statutory compliance requirements across the teams collectively with each of the Heads of Estates in your region. Definition, maintenance and testing of Business Continuity plans for all sites including the identification and remediation of physical asset resilience concerns. Support HMRC Estates mobilisation and implementation of the next generation hard and soft facilities management contracts and continued transformation of HMRC Estates. Support the Heads of Estate in the resolution of issues arising within the Regional estate including developing their technical understanding of how properties operate and run. Provide assurance as required on the completion of specified tasks. Maintain a safe working environment across all sites addressing all health and risks. Attend all appropriate governance forums. Support the principles of Customer Service Excellence Budgetary accountability and the management of allocations Person specification Specialist Knowledge and Experience Although this role will have overall management responsibility for a group of Estates Teams, comprised of members each of whom is a specialist in their field, the leadership and customer focus credentials of the post holder are equally important to a broad range of Estates and building-related experience. Specifically, the post holder should be able to provide recent relevant experience in;Strong leadership and people management, demonstration of strong customer relationship management dealing with a diverse range of challenging stakeholders at a senior level. Conversant with operating Building Management and Environmental Management Systems A proven track record of operating at a strategic level delivering Estates Services across complex sites A proven track record of excellent financial management An experienced senior Estates professional with experience of managing a multi-disciplinary team Proven track record of analysing and resolving problems, developing opportunities and implementing innovate solutions/approaches Able to demonstrate personal self-development and development of team Demonstration of high performing team work, implementing initiatives and working on own judgement and decisionsManagement of People. The post holder will lead a multi-disciplinary group of Estates teams and provide clear and effective leadership, develop the teams capability to a higher professional level and ensure succession planning and talent management, addressing under performance as necessary.Line manage the Grade 7 Heads of Estates within the Area. Lead on the recruitment and the selection of the team when required, to ensure the team are qualified and experienced Ensure the team is properly managed and their performance reviewed, and the team is developed in their roles Effective, timely communication across all the team. Ensure effective communications across the whole of the Estates team. Be responsible for driving continuous improvement and customer relationship management across the Estates team. Essential Criteria Qualifications and MembershipsChartered Member of Institute of Workplace and Facilities Management (CIWFM) - as a minimum Learning RequirementsEssential to develop towards If not already held, you must be willing to obtain chartered member status of IWFM within 18 months either via the experience route or Level 6 IWFM qualification routeway. Working Pattern Due to operational needs, this post is full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We cant guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.Additional Security Information This role requires the successful candidate to hold or be willing to hold Security Check (SC) clearanceTransitional Sites For more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stageLeeds Location. Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.Behaviours Well assess you against these behaviours during the selection process:Managing a Quality Service Working Together Benefits Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil ServiceThings you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.How to Apply As part of the application process, you will be asked to provide the following:A name-blind CV including details of your job history, giving a brief summary of what you delivered and any key achievements in each role and any qualifications. A 750-word personal statement. Your personal statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert Sift In the event of a large number of applications being received, an initial sift may be held on the Personal Statement.At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.Interview During the panel interview, you will be assessed on Experience, Behaviours and Strengths.Evidence of Experience: During the panel interview, your Experience will be assessed in the form of a presentation to assess your knowledge and suitability for the role. You will be asked to prepare a 5-minute presentation, further details regarding the presentation will be provided should you be invited to interview. This is an example of a strengths-based question. "It is often said that the customers needs should come first. To what extent do you agree or disagree with this statement?"There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will take place via video link.Sift and interview dates to be confirmed.Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.Additional Security Information Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkers: Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

BUILDING SERVICESENGINEER - Permanent opportunity LOCATION: BELFAST, NI Join our expanding team at GRAHAM in the Northern Ireland. We're seeking a proactive Building Services Engineer to support our Building Services Manager. If you're passionate about the construction industry and eager to develop your skills, this role is for you. As a Building Services Engineer, you'll assist with tender processes, commercial management, design development, operational activities, and handover procedures. Essential behavioural competencies include commercial awareness, effective communication, teamwork, initiative, and problem-solving. YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Tender Assist with presentations and submittals to ensure that the solution offers technical excellence in all areas of services. Establish clear parameters of system requirements and communicate effectively with supply chain to establish cost & design proposals to support our tender submissions. Attend tender interviews when required Check sub-contractor quotations and ensure M&E performance specification has been covered. Commercial Commercial management of project to achieve set targets. Ensure close liaison with the commercial team to manage project requirements and performance. Manage change, record variations and communicate to the team. Check sub-contractor valuationclaims Design Development Collaborate in design process with wider team, ensuring that design is sympathetic with the services, and that we minimize the level of modification of systems. Work with Design Manager to brief the M&E consultants before design starts. Attend design team meetings. Chair M&E workshops Review M&E drawings against clients brief, budget, technical / Building Control compliance and discuss options with the M&E consultants. Mark-up M&E drawings and provide feedback to Design Manager & M&E consultants Assist Design Manager with obtaining M&E design approvals from client team. Look for value engineering opportunities, and simpler / faster methods of installation Operational / Site Activity Organise and chair technical services meetings with all M&E sub-contractors Monitor installation quality Attend design teammeetings Monitor compliance with latest building regulations Ensure M&E installations are in line with client ERs and Consultant performance specification Update M&E section of progress report and attend client progress meetings Liaise with senior management and client with any potential issues Provide technical support to project delivery team - To ensure delivery is in line with key business objectives Handover / O&M Liaise with sub-contractor to develop commissioning programme Organise and lead client demonstrations / training Inspect all commissioning certification Check as installed drawings and ensure information is accurate / adequate Ensure all O&M information is correct and specific to each project Carry out project KPIs Additional Points As an employee you must represent GRAHAM in a professional manner at all times. All sensitive information including commercial or client / subcontractor details are to be treated as confidential. Essential: Relevant education or experience in construction industry. Person Specification: Essential Criteria Degree or professional qualification in Building Services Engineering or related field Solid experience in the construction industry Experience with M&E systems and performance specifications Ability to review and mark-up M&E drawings for compliance and budget alignment Familiarity with building regulations and technical standards Competence in commissioning processes and reviewing certification Understanding of value engineering and installation methods Experience managing sub-contractor quotations, valuations, and change control Ability to support technical delivery aligned with project objectives Desirable Criteria Membership of professional bodies (e.g. CIBSE, IET, IMechE) Experience chairing technical and M&E meetings Ability to lead client demonstrations and training Our Commitment At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please phone 07584 170475 As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please Phone07584 170475 We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicants experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.c272c101-f45c-4783-b4a0-50ad222b87c0

We are partnering with a fast-growing manufacturing business to appoint a commercially driven Head of Sales / Sales Manager to lead revenue growth and customer acquisition within its non-food liquids division. Following significant investment in a new high-capacity production line, the business is entering an exciting growth phase. This role will be instrumental in driving new contract manufacturing partnerships and maximising utilisation of this expanded capability. The company produces a wide range of non-food liquid products, including household chemicals, cleaning solutions, and fragrance misters. This is a highly hands-on role, ideal for a sales leader who thrives on winning new business, building a strong pipeline, and converting manufacturing capability into long-term commercial relationships. The objective is clear: fill capacity, grow the customer base, and support future expansion. The Opportunity This position is suited to an ambitious business developer or sales leader with experience selling contract manufacturing or outsourced production services. With strong technical capability and operational infrastructure already in place, the business now requires a commercially focused leader who can generate opportunities, secure high-volume contracts, and fully leverage the new production line. Key Responsibilities Lead all commercial activity for the contract manufacturing division Identify, target, and win new customers to maximise production capacity Build, manage, and convert a robust pipeline of business opportunities Develop relationships with brand owners, distributors, importers, and product-led businesses Manage the full sales cycle from prospecting through to negotiation and contract close Collaborate closely with operations and technical teams to ensure feasibility and delivery Shape the commercial proposition and contribute to go-to-market strategy Track and report on pipeline performance, activity levels, and conversion rates Support onboarding of new customers and transition into operational delivery Provide market insight and customer feedback to inform future investment decisions Candidate Profile We are seeking a commercially focused individual with a proven track record of winning new business in a B2B environment. You will bring: Experience in sales, business development, or commercial leadership A strong ability to generate and convert new opportunities Confidence selling service-based or manufacturing solutions Solid commercial awareness, including margin and capacity considerations Experience managing multiple opportunities across a sales pipeline A proactive, results-driven approach with a strong sense of ownership The ability to collaborate effectively with both customers and internal teams Excellent communication, negotiation, and relationship-building skills Relevant Backgrounds We welcome candidates from a range of sectors, including: Contract manufacturing Filling and packing services Private label manufacturing Chemicals or household products Cleaning products Home fragrance Aerosols, liquids, or related packaging formats B2B manufacturing or technical sales Direct experience across all product categories is not essentialthe key requirement is the ability to sell manufacturing capability and secure new business. Contact Nicky Strutt

Honeycomb is delighted to be working alongside our client, a reputable Facilities Management business, to recruit for a Service Coordinator, to join their team in Belfast. This is a fantastic opportunity to join an established company, that is experiencing continual growth in an exciting industry. The Service Coordinator is a key role for the business. You will be responsible for assisting with PPM and reactive callouts, providing a main point of contact for in-house engineers, scheduling work orders and assisting with day-to-day operations. Duties of this role include: Providing the main point of contact for in-house engineers, arranging callouts and service checks both efficiently and effectively. Managing job flow, assisting with RAMS, H&S documentation and wider job compliance. Maintain and build client relationships, both new and existing. Work collaboratively with the wider helpdesk team to manage day-to-day operations. Upholding effective communication between internal departments. High level of attention to detail and an ability to thrive in a fast-paced, varied role. The Right Person for this role will ideally have previous experience working in a similar position and be well accustomed to working in a fast-paced environment. You will pride yourself on your ability to co-ordinate effectively and have excellent organisational skills. Strong IT skills are essential for this role and the ability to communicate well with others. The Package for this role includes an attractive salary ranging from £29,000- £31,000, dependant on experience, with Monday-Friday working hours, with on-site parking available. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Shanice Mackin, Senior Specialist Recruitment Consultant, at Honeycomb on the details provided. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. Skills: Service Coordinator Scheduler Administration Planning Client Support

Job Order Notes Honeycomb is delighted to partner with a private Wealth Management practice to recruit for a Mortgage Administrator to join their office based in East Belfast. The role is full time and Contract on a 10 month FTC basis but may lead to a permanent contract. The Client Founded in 2005, our client is an established wealth management practice based in East Belfast. The Role To provide administrative support to the Practice to ensure that relationships with clients can be optimised and assist with the daily operation of the office. Key Duties: Provide administrative support to the Practice Ensure that files are complete with all required client identification documentation and necessary application forms Pre-meeting preparation and post meeting follow up, including accurately updating client files on Salesforce CRM Process applications accurately and record the required management information Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills Meeting and greeting clients and visitors to the Practice Running reports and illustrations and collating key data Progressing applications with product providers, chasing up Letters of Authority Producing templated client letters and reports Essential Criteria GCSE Math and English Good literacy and numerical skills Looking to start a career within Financial Services. Mortgage administration experience preferable Package £25k - £27k dep on skills and experience How to Apply To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity, please contact Sam Evans at Honeycomb Jobs. Disclaimer If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note, we are receiving an exceptionally high number of applications and may be unable to shortlist candidates who do not meet the specific requirements for this role. Due to the volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. Skills: Admin/Administration/Mortgage Advice

Fantastic opportunity for a Warehouse Supervisor to join a thriving Food Retail Services / FMCG company (Fantastic company, with multi billion turnover). This company places immense value on their staff, and is one of the best places for an individual to work in. This role will be based in Belfast (Boucher). Salary Negotiable + Bonus + Additional Fantastic Benefits and Perks & Progression Opportunities Key Responsibilities Plan, organise, and manage daily warehouse operations in line with short- and medium-term plans to ensure all targets are achieved. Monitor KPIs and manage daily operational performance, including labour and budget control. Work cross-functionally with other departments to ensure operational targets are met. Liaise closely with stock control and administration teams to support customer and supplier requirements. Maintain clear and effective communication across the supply chain, including email, calls, and meetings. Provide operational support across the warehouse as required. Customer Service Deliver consistently high standards of customer service and product quality. Monitor, investigate, and reduce customer complaints and claims through corrective actions. Maintain service levels during peak and seasonal periods. People Management Motivate and support team members to achieve targets and deadlines. Communicate company updates and gather team feedback. Support recruitment, onboarding, and development of team members. Ensure all employees are trained, competent, and performance-managed effectively. Conduct investigations and disciplinary processes in line with company policy. Set objectives, monitor performance, and provide regular feedback. Complete performance reviews and support individual development plans. Maintain accurate training records and ensure team compliance. What We're Looking For Essential: Minimum 12 months' experience managing a team in a fast-paced, customer-focused warehouse environment. Strong communication, leadership, and customer service skills. Excellent organisational, administrative, and problem-solving abilities. Ability to work under pressure and meet deadlines. Commitment to company values. Desirable: Experience in retail or foodservice distribution. Working knowledge of Warehouse Management Systems (WMS). For further information on this opportunity, or any other position, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence. Skills: Warehouse Team Leader Stores Supervisor Stock Controller Stores Manager facilities Benefits: Fantastic Benefits Package

Graduate Recruitment Consultant - Reperio Human Capital - Belfast Location: Belfast Why Apply with us? Competitive base salary with an uncapped commission structure. Full Autonomy to build your own market, you will be working with IT professionals and some of the best companies in Ireland! We reward our employees for their hard work and one way that we do this is through travel incentives. Our recent travel incentives include Tampa, Nashville, Paris and Dubrovnik! Extensive training programme to set you up for success. Ongoing career development plan with real progression opportunities and an avenue to relocate to our US office. Central Belfast office with a free onsite gym, fully stocked beer fridge and office treats including pizza Fridays! Access to our life cover and healthcare plan. Health cash plan with subsidised vision, dental, private health and life cover. About us Reperio Human Capital is a leading IT specialist consultancy, headquartered in Belfast City Centre, that focuses primarily on the growing technology market in Ireland and the United States. We currently have operations in Belfast, Dublin and in the United States (Tampa, Florida). Our team in Belfast is growing, and we're pleased to be hiring a Recruitment Consultant to join us. This is an exciting new role for someone eager to kick-start their recruitment career, working for a well-established organisation where they can expect industry-leading training and rewards. About the role Actively source, engage and screen candidates within your market. Carry out high-volume outbound sales activity, this will include BD outreach, cold calling and following up with clients. Negotiating terms of business with new clients. Understanding specific requirements of the roles you are working on to identify the client's ideal candidate. Reviewing CVs and conducting initial phone interviews to assess candidate suitability. Learn your market and build strong knowledge, become the go-to partner for both candidates and clients. Presenting candidates to your clients and managing the process from start to finish, sending CVs, scheduling interviews and providing feedback. If you're ambitious, competitive and ready to kickstart a career with huge earning potential, apply now via the link, or contact Jessica at Reperio for more information. Reperio Human Capital acts as an Employment Agency and an Employment Business. Skills: Recruitment Sales Business Development Consultancy Recruiter Sales Graduate Benefits: Commission Bonus Healthcare

UX Designer Location: Fully Remote (NI office access required) Engagement: Permanent Company: US-based Multinational The Opportunity We are working with a US-based multinational operating at scale across performance, and operational technology. Their platforms support day-to-day activity for major enterprise-level organisations , environments where clarity, usability, and consistent UX design directly influence user workflows and outcomes. The business is expanding its Product & Design organisation and is now seeking a UX Designer who can deliver thoughtful, user-centred experiences across both mobile and web products. This is a fully remote role, but candidates must have access to the Northern Ireland office for collaboration, workshops, and periodic in-person sessions. You will join a team where design quality is valued, user research is embedded, and cross-functional collaboration is mature. The role is suited to a designer who enjoys combining practical UX craft with product thinking and iterative delivery. What You Will Be Doing Leading UX design across multiple applications and feature sets, including rebuilds, feature-parity projects, and new product initiatives Conducting user research, interviews, feedback analysis, and usability testing to validate decisions Creating user flows, wireframes, prototypes, and interaction designs for both mobile and web contexts Collaborating closely with engineering teams to refine UI behaviours and ensure high-quality implementation Managing and evolving design systems, pattern libraries, and reusable components Partnering with Product to shape PRDs, contribute to roadmaps, and support strategic planning Facilitating design reviews, cross-team workshops, and alignment sessions Leveraging AI tools to accelerate UX workflows, ideation, research synthesis, and productivity Contributing to team culture through mentoring apprentices, leading knowledge-sharing, and supporting collaborative practices What You Will Bring Proven UX design experience delivering end-to-end product work across mobile and web platforms Strong capability in user-centred design methods: interviews, journey mapping, discovery, usability testing, and insight synthesis Deep proficiency with Figma (components, auto-layout, prototyping) Experience with design systems, pattern libraries, and maintaining consistent interaction logic Ability to work closely with cross-functional engineering teams in agile/lean environments Clear communicator able to present design decisions and drive alignment Strong product mindset - comfortable contributing to product requirements, discovery, and roadmap discussions Experience with collaboration tools such as Miro, FigJam, Notion, ProdPad, and UserVoice A balance of strategic thinking and meticulous design execution Exposure to marketing asset creation, visual design, and brand-aligned collateral is beneficial Tech & Tools Design: Figma, Adobe Creative Suite, High/Low Fidelity Prototyping Collaboration: Miro, FigJam, Notion, ProdPad, UserVoice Research: Interviews, usability testing, NPS analysis, personas, journey mapping Product: PRD creation, roadmap input, feature parity, UX strategy Other: Video editing, CAD, laser cutting, print/digital asset production Why This Role Work within a US-based multinational where UX quality is valued at scale Influence multi-app product ecosystems used daily across elite organisations Fully remote working model with access to a vibrant NI office for collaboration Opportunity to work in a high-visibility product area and complex design contexts Become part of a collaborative product environment with strong engineering and product support Interested? To explore this opportunity or discuss whether it aligns with your next move, reach out directly to Ryan Quinn on LinkedIn. Or feel free to send in your CV via the link below. Benefits: Work From Home Bonus

ROLE: Customer Success Manager REPORTING TO: Head of Customer Success LOCATION: Holywood, Northern Ireland Our Client is offering an exciting opportunity for a Customer Success Manager with a strong background in B2B account management to play a pivotal role in shaping the commercial success of a fast-growing tech for good business. As a market leader in Corporate Social Responsibility and Social Impact technology, our Client is growing rapidly driven by the increasing need for organisations to demonstrate credible and measurable sustainability performance. Were looking for someone who is not only customer-focused and commercially minded, but also highly organised, detail-oriented, and thrives in a fast-paced, collaborative environment. In this role, youll help customers unlock the full value of our Clients' platform supporting them in achieving their social and environmental goals, while contributing to the growth and impact of the business. Responsibilities: Build key relationships with customers throughout their journey, acting as a trusted strategic advisor Through in depth understanding of customer needs, identify upsell opportunities and achieve wider commercial goals Take ownership of the onboarding process for new customers, including training Undertake quarterly or 6 monthly account management meetings with your designated customers Field inbound customer queries from your customers, proving a high level of customer service Providing customer feedback to the wider commercial and tech functions to help with product and business developments Maintain accurate and up-to-date records of customer interactions and progress in Hubspot CRM system. Key Criteria: 3 years experience in customer success, account management or related role Proven track record upselling opportunities to current accounts Commercially minded & inquisitive, capable of understanding clients business needs & providing solutions Effective rapport builder and strategic thinker Keen interest in CSR/social value If you're passionate about creating meaningful change through technology and enjoy building lasting customer relationships, wed love to hear from you. Skills: Account Management Customer Service Training Benefits: Company bonus Hybrid working Regular team events

About BAM Building a sustainable tomorrow. Thats our mission and our promise at BAM. Its how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. We strive to create an environment where everybody feels welcome and valued. Were on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Building a sustainable tomorrow We are seeking a Senior Design Engineer to join the BAM UK & Ireland Temporary Works Centre of Expertise. The Temporary Works Centre of Expertise provides design and technical support to the whole of BAM UK & Ireland, so our work covers a wide range of engineering applications. We are a diverse and well-established team with a strong focus on personal development and supporting progression towards professional qualifications. This role can be based at our Farnborough, London, or Birmingham office with a flexible/hybrid working schedule. Your team • This role can be based at our Farnborough, London, or Birmingham office with a flexible/hybrid working schedule.Making Possible, • Represent the Temporary Works CoE at internal and external meetings., • Liaise with project, bid, and divisional teams to clarify and manage design requirements., • Act as Lead Designer when appointed, serving as the main point of contact on specific projects or bids., • Supervise and support team members, ensuring high performance and adherence to professional and procedural standards., • Conduct Performance & Development Reviews, provide feedback, and identify development opportunities., • Plan and undertake site visits as needed to support design accuracy and feasibility., • Ensure accurate time recording and cost recovery for all chargeable design work., • Manage the preparation and review of conceptual and detailed designs, ensuring compliance with current standards, risk assessments, and drawing requirements., • Preparing/supervising the development of detailed designs following current standards and codes, including calculations, design risk assessments and sufficiently detailed sketches for the preparation of 3D models and working drawings., • Review design work from internal staff and external contributors, maintaining quality and consistency., • Maintain up-to-date records in the design task database and support pricing by summarising relevant quantities., • Drive continuous improvement through process enhancements, professional development, and delivery of training, including graduate tutorials.What do you bring to the role?, • Proven experience and expertise in civil engineering design for structures commonly required by BAM UK&I, which may include earthworks, earth retaining structures, foundations, structural steelwork, reinforced concrete, timber and formwork/falsework., • Proven experience in construction methods and processes., • Degree in Civil Engineering or a related subject., • Experience and knowledge of digital construction processes., • Construction site/project experience. xrnqpay, • Knowledge of modern methods of construction (e.g. DfMA etc.)., • Experience in training and coaching.Whats in it for you?, • Competitive salary, • A wide range of family-friendly policies, • Company car/car allowance/travel allowance, • 8 % matched pension contributions, • Private healthcare, • Life assurance, • 26 days holiday, • 2 wellbeing days, • 1 volunteering day

Fancy a work-life balance that puts you in the drivers seat? At The Sofa Delivery Company, delivering moments that matter is what were all about. With our 4-on, 4-off shift pattern, 7am - 7pm, youll have plenty of time to relax, recharge, and enjoy life outside of work. As a Driver, youll be delighting customers at the final stage of their journey with us - creating that all-important lasting impression. From bustling city high-rises to cosy countryside homes, no two days are the same. Whether its a recliner or a footstool, youll deliver it all with a smile (and share a laugh with your teammates along the way). About The Sofa Delivery Company Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. Thats why were on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology. Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether youre in the warehouse, out on the road, or in a customers home, at The Sofa Delivery Company, youll deliver moments that matter. Across our Group, we're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you. What you'll be doing * Complete all deliveries into customers homes in a safe and professional manner. * Communicate effectively with the customer prior to delivery to ensure that they know youre on your way to their address. * Ensure furniture is delivered to the room requested by the customer and that we do not leave them with any rubbish to dispose of. * Represent The Sofa Delivery Company values and those of our brand partners in everything that you do. * Work with your team and senior managers to provide feedback and continually improve the standards of service we offer. * Carry out daily inspections of allocated vehicles and equipment, informing the line manager of any defects/missing items immediately. * Comply with all driving laws as defined by the government and all company policies and procedures. The role is for you if... * You hold a 7.5T Licence, Digi Tacho, CPC Card and valid UK manual driving licence (minimum 12 months, max 6 points). * Youre great with people and enjoy helping customers. * Youve got strong time management skills and thrive on variety. * Youre comfortable installing and lifting heavy furniture in different home settings. * You take pride in your work and value safety of yourself and those around you. * Youre ready to work as part of a supportive two-person team. The Sofa Delivery Company Benefits At The Sofa Delivery Company, we believe in rewarding hard work and making every day enjoyable. Heres what we offer: * Great Pay: A competitive salary plus a quarterly bonus for delivering amazing service. * Work-Life Balance: A fantastic 4 on, 4 off shift pattern, giving you more time to relax and recharge. * Generous Discounts: 30% off DFS, Sofology, and Dwell products for you, plus 15% for friends and family. * Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services. * Career Growth: Tools, training, and support to help you grow with us. * Enhanced Leave: Maternity, paternity, adoption leave, and more. xrnqpay Join us, and lets deliver moments that matter - together.

Assistant Manager | Belfast | Up to £35,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business. Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers. As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Assistant Manager Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate; Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role. BH35522 TPBN1_UKTJ

Senior Service Designer - Belfast About the job Job summary Discover a career in your hands at HMRC. Whether youre seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.HMRC is looking for a passionate Senior Service Designer, who can champion user-centred design across our department. Working as part of the HMRC Guidance Team in our new Customer Experience Directorate, youll help shape user experiences that impact millions of people and make sure our services meet user needs.Our team are responsible for designing HMRCs GOV.UK guidance and internal guidance products. These products play a vital role in helping people access digital services, meet their tax obligations and get targeted financial support. Were looking for a Senior Service Designer to join us so we can continue to make sure were designing the best possible experience for our users.This is an opportunity to make a real difference and help simplify the tax system for everyone. Youll be part of a user-centred design community thats breaking the mould of traditional government work. And youll work in a supportive environment with plenty of opportunities to learn, grow and thrive. If this sounds like the sort of thing which excites you, this is the job for you.Job description HMRCs services are complex, youll need to enjoy tricky problems and thinking about how content, services, processes and policies connect across end-to-end journeys to help users achieve their goals. Millions of people have to use our services, which means we need to design for a range of complex needs and outcomes. Youll need to be curious about who will use our services, as well as how:they will interact with them their experiences can be improved and tested through user-centred design Alongside working on complex design projects, youll also be a member of a developing service design community. This community provides a safe space to test out design ideas and offers support to other service designers to attain the best possible outcomes.Person specification As a Senior Service Designer, you will:provide service design expertise across complex user journeys develop user-centred experiences that meet user needs and fulfil business outcomes shape the Service Design function in the team based on best practice from the wider Service Design profession use and promote best practice and standards to design usable and inclusive experiences consistent with the rest of government and HMRC analyse pain points and failure points within the user experience and create recommendations to address any issues identified map current user journeys and design service blueprints for new or improved experiences or processes across multiple channels effectively communicate complex information and ideas using sketches, scenarios, diagrams, maps, prototypes, and written narratives for multiple audiences build collaborative relationships within multidisciplinary teams and with senior stakeholders across the organisation effectively use facilitation skills with teams and stakeholders to build a shared understanding of problems to be solved, work through challenges and enable design-led decision making You will also be expected to:line manage, coach and mentor Service Designers - providing them with guidance, support, constructive feedback and design direction lead peer review sessions with other profession members to make sure service design standards are upheld across the organisation actively participate in the HMRC and cross-government design communities by leading community sessions and supporting initiatives seek out opportunities for learning and improvement by getting feedback from your colleagues and the business Essential Criteria: You will already have considerable experience and understanding of:designing large or complex services that meet user needs and organisational outcomes, across all channels using user research and data to understand user needs, identify and understand problems, inform design decisions and influence stakeholders clearly and effectively communicating complex information and ideas, using things like sketches, user journeys, diagrams, maps, prototypes, and written narratives planning and facilitating workshops with senior stakeholders across organisational boundaries, end users and/or internal users engaging and collaborating with teams and stakeholders in a variety of ways to build a shared understanding of problems to be solved, work through challenges and facilitate design-led decision-making Desirable Criteria: working with the Government Service Standard, Service Manual and Design System experience of leading, managing, coaching or mentoring people Additional Location information - Transitional sites: For more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle. Trinity Bridge House, Salford - moving to an alternative office in Manchester / Salford. You will be given more information about what this means at the job offer stage.Leeds Location: Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.Technical skills Well assess you against these technical skills during the selection process:Evidence-based design Designing strategically Designing together Leading design Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.How to Apply As part of the application process, you will be asked to provide the following:A name-blind CV, to include your Job History, Previous skills/experience and Qualifications. A 1000-word Personal Statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification. Please give clear and specific examples of what you have done personally and the impact it has had. We recommend using a STAR format - focusing on the situation, task, action and result. Please also provide a statement (max 250-words) for the Desirable Criteria, if applicable to you, on your application form. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form.Sift In the event of a large number of applications being received, an initial sift may be held on the CV.At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.Interview During the panel interview, well ask you questions that let you demonstrate your experience and technical skills.Senior Service Designers in HMRC are part of the Service designer - Government Digital and Data Profession Capability Framework. You will be assessed against four skills from the Senior Service Designer role: Evidence-based design Designing strategically Designing together Leading design You will also be asked to prepare and deliver a 10-minute presentation relating to one of these technical skills. Further details will be provided in advance of the interview.Interviews will take place via video link (Microsoft Teams).Sift and interview dates to be confirmed.Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date) To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account:Download the free HMRC app from the App Store or Google Play store.If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account.Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment Team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days.Important information for existing HMRC contractual homeworkers This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the location preferences section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Intelligence Case Manager - Belfast - Carne House About the job Job summary Discover what its like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.You will be joining Risk & Intelligence Services (RIS) which is part of the nationwide Law Enforcement arm of HMRC. We pursue criminals, fraudsters and smugglers who attack the UK Exchequer, and build intelligence packages for criminal prosecutions, using office-based activity and operational work, including surveillance. We also work with our colleagues in Civil Recovery to use all the tools at HMRCs disposal to prevent and detect serious organised crime. Depending on the location(s) applied for, roles are available in Intelligence Development Operations (IDO) and/or Intelligence Tasking & Coordination (ITC) commands. All the roles include office-based activity and operational work, which can include surveillance or attending seizures at borders and inland. Are you energised by challenging, high stakes work where your decisions truly matter? Do you thrive in unpredictable situations where quick thinking, sound judgement and resilience are essential? This role offers a rare blend of analytical, operational and people leadership responsibilities - ideal for someone who is naturally curious, confident under pressure, and motivated by protecting the UK from serious organised crime. Youll use your experience to identify threats, gather intelligence, and shape cases that directly influence complex criminal investigations. If you are adaptable, detail focused, and comfortable working in a fastmoving environment, youll find this role both rewarding and impactful. Job description This role combines intelligence development, operational activity and leadership. You will manage and support a small team, ensuring the safe, effective and compliant delivery of intelligence work. You will draw upon your operational experience, communication skills and professional judgement to navigate sensitive, time critical and sometimes challenging situations. Key Responsibilities Youll play an important role within a team and work closely with other teams based in the same location and, on occasion, across the country. Youll be joining our team of around 11 colleagues. Your key responsibilities will include: Line-managing and developing a small team of intelligence officers, assuring their professional performance, ensuring their development and learning, and supporting their wellbeing through personal development conversations, assurance, role-modelling behaviours and addressing issues. Leading the production of high-quality intelligence products. This may include: developing intelligence packages enabling partners to complete criminal and civil investigations; progressing projects delivering insight to inform strategic and tactical responses; coordinating intelligence nationally on a specific risk such as tobacco or alcohol; debriefing and targeting seizures of illicit goods and criminal finances. Planning conducting and directing operational intelligence deployments which could include covert surveillance, taking witness statements or attending domestic and international ports. Working closely with partners within HMRC and across law enforcement in the UK and overseas and handling challenge or confrontation professionally. Preparing, assuring or authorising regulatory applications such as Production Orders, Directed Surveillance Authorities, GDPR requests and interception requests at the frontier. Performing the role of Disclosure Officer, ensuring the proper handling of sensitive and legally significant material to HMRC and legal standards. Producing material meeting legal and regulatory standards including internal HMRC standards, inspection by external bodies such as Investigatory Powers Commissioners Office (IPCO), and examination by courts in criminal justice proceedings involving written and verbal testimony. Undertaking training to act as a Practical Training Officer (PTO) to develop trainee intelligence officers across RIS Intelligence. Additional InformationPlease note that there are 3 roles available for Gartcosh, 2 roles available for Manchester and 1 role available for each of the following locations, Belfast, Birmingham, Cardiff, Croydon, Leeds, Newcastle, Nottingham and Stratford. Person specification You will be someone who: Can lead the development of intelligence products and line manage staff in a criminal justice role. Demonstrates strong situational awareness, judgement and personal integrity. Is adaptable, tenacious and committed to continuous learning. Pays close attention to detail and maintains a high standard of recordkeeping and legal compliance. Is prepared to travel and work away from home, within the UK and occasionally overseas, including overnight stays. Balance operational demands, detailed analysis and leadership responsibilities with confidence and integrity. You must be resilient, organised and comfortable working at pace in situations where priorities shift quickly. You must be fully aware this role includes: Physical demands: This role involves regular physical activity and requires a good level of mobility and fitness. Flexible attendance: Youll need to work flexible patterns to meet operational demands, which may change at short notice. Driving requirements: You must be willing and able to drive long distances alone, including to unfamiliar locations, during the day or night. (Driving while conducting surveillance is not required.) Understanding Flexibility Payments: You must read and understand the information provided about Flexibility Payments before applying. Safety & fitness training: You will be required to complete regular Public and Personal Safety Training (PPST), which involves physical activity such as jogging, stretching, movement exercises, self-defence and restraint techniques. You must be able to take part fully in this training. Essential Criteria To be considered for this role, your application must demonstrate all the following: E xperience: Experience of criminal intelligence or criminal investigation within a law enforcement or similar environment. Working Knowledge of Relevant Legislation: Sound up-to-date knowledge and understanding of relevant criminal justice procedures including the Regulation of Investigatory Powers Act (RIPA 2000), Investigatory Powers Act (IPA 2016), the Police Act 1997, Criminal Procedures and Investigations Act (CPIA 1996), the Police and Criminal Evidence Act (PACE), Customs & Excise Management Act 1979 and Proceeds of Crime Act 2002 or jurisdictional equivalents. Driving Licence - A Full UK driving licence is required. Please see details as stated within the advert for a Mandatory licence. Qualifications - Please see qualification details as stated within the advert for Mandatory qualifications. Additional Requirements for Former RIS or FIS staff and OGD & LEA Applicants You will be offered a place on the Accelerated Pathway which is an abridged version of HMRCs Operational Intelligence Course (OIC). The purpose of the Accelerated Pathway is to refresh your previous HMRC training, or align your PIP2 accreditation, with HMRC content and procedures without completing the full OIC and its associated Trial Assessment Period. The Accelerated Pathway is an intensive 4-week residential training course. Prior to the course, you will be given a workbook and guided learning. The course involves a day-one test and an assessed final exercise (FINEX). If successful at application, we will give you the planned training dates where possible, and you must be available for the full duration. Prebooked leave may not to be accommodated due to course availability and capacity. Managers and trainers will assess your skills and set any required upskilling. They will review your performance through discussions and evidence from your duties. Upon completion of the Accelerated Pathway, you will be awarded the Counter Fraud Intelligence Specialist Award from Northumbria University. This is a cross-government recognised qualification. We recognise that returning RIS and FIS Officers, and external OGD and LEA Officers will require some additional upskilling, and we will provide support to regain or attain HMRC Authorised Officer status. However, we will not offer the full OIC (10 weeks) and subsequent TAP (12 months) which are only offered to trainees new to law enforcement. The Accelerated Pathway is a pass/fail programme. Where an individual does not successfully complete the pathway, HMRC will explore appropriate alternative options, which may include alternative duties or consideration under probation arrangements, depending on individual circumstances. Flexibility Payments Understanding and acceptance of the flexibility required, including on call duties, short notice changes and some evening/weekend working. This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. Note: Payment of FP is dependent on successful completion of role specific training, and you will move to Level 2 FP eligibility in stages (see the attached document for details). FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Please note: You will need to work additional hours above and beyond a normal working pattern including: Short notice changes to working patterns Some evening, weekend or bank holiday work A pre rostered on call pattern (1 week in 4) You will be financially compensated for these additional hours at the annual rate of at the rate of £15,300 (for London pay scales) or £14,400 (for National pay scales). This payment is known as Flexibility Payment Level 2 (FP2), and it is paid in addition to your salary - please see the attachment and further details below. Flexibility Payments (FP) for returning RIS & FIS colleagues and OGD and other LEA candidates during training: You will receive FP at Level 1a one month after you take up duty until you achieve "Authorised Officer" status This will be achieved at successful completion of the Accelerated Pathway and we are satisfied with your performance You will then move to FP Level 2 Flexibility Payment rates: The attendance requirements of each FP level and associated payment values can be found in the FP attachment. If you are unsure of any of the criteria above, please email the RIS Recruitment Service via the email address at the bottom of the advert. NOTE: If you currently receive the Flexibility Payment and it includes Transition Protection and/or a Maintained Pension Value, moving to a new role may affect your payments. Details of the current Flexibility Payment can be found in the attached document. Transitional Sites For more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage.Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.Licences Driving Licence At the time of application, you must hold a full valid UK driving licence and be willing to drive official vehicles. We recognise that some people cannot drive due to a disability or underlying health condition and may be unable to meet this requirement. Where this applies, you can apply but will need to declare that you require a reasonable adjustment at the point you receive a provisional offer. The vacancy holder will then discuss your specific requirements to consider if this can be reasonably accommodated in this role.Qualifications You must hold one of the following qualifications or accreditations. Your eligibility will depend on which route (A-D) applies to your background :- A - current Risk & Intelligence Service RIS staff - You must have Successfully completed the RIS Operational Intelligence Course (OIC) or its precursor, and passed the Training Assessment Period (TAP) staff. B - Current Fraud Investigation Service (FIS) - You must have one of the following: Completed Criminal Investigation Foundation (CIF) training or precursor and passed the TAP, or Completed the Counter Fraud Investigator Apprenticeship (Level 4). C - Former RIS or FIS staff - You may apply if: You previously worked in criminal intelligence or criminal investigation within RIS or FIS, and You successfully completed the relevant RIS or FIS training described in Options A or B at the time you held those roles. D - Other Law Enforcement Agencies (LEA) or Other Government Departments (OGD) - You must satisfy all the following: Have obtained and hold a valid/active PIP2 accreditation (College of Policing Professionalising Investigative Practice Level 2). Currently work in law enforcement or have recent LEA experience, with active/valid PIP2 status. Note: OGD/LEA applicants must provide valid PIP2 certification at preemployment stage. Failure to do so will result in withdrawal of the offer.Behaviours Well assess you against these behaviours during the selection process:Leadership Making Effective Decisions Delivering at Pace Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil ServiceThings you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.How to Apply As part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences with no more than 500-words resulting in information you believe is important not being assessed. Text exceeding this limit will not be reviewed. You should include: details of the role/s and dates held for and a summary of the duties undertaken that meet the Essential Criteria 1. your working knowledge of relevant legislation to meet Essential Criteria 2. Within the qualifications box give a clear confirmation that you meet the qualification requirement A, B, C, or D by stating "I confirm that I meet Qualification Route A, B, C or D, and have provided the relevant training or experience to evidence this". A 500-word Personal Statement in response to the two questions listed below. Use your examples to clearly demonstrate how you meet the requirements of the role. QUESTION 1 - Can you provide evidence of your ability to plan, lead and deliver an intelligence product, such as an intelligence development operation, strategic insight project, or intelligence coordination/targeting/debriefing activity ? QUESTION 2 - How have you demonstrated leadership through role modelling professionalism, developing others, supporting colleagues, or raising standards. Further details around what this will entail are listed on the application form.Sift In the event of a large number of applications being received, an initial sift may be held on CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.Interview During the panel interview, you will be assessed on Behaviour based questions and also Strength based questions. This is an example of a strengths-based question"It is often said that the customers needs should come first. To what extent do you agree or disagree with this statement?"There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will take place via video link. Sift and interview dates to be confirmed.Appointments Offers in Gartcosh, Manchester, Stratford, Croydon, and Cardiff, will be made immediately after interview. Offers in Belfast Leeds, Newcastle Nottingham and Birmingham. will be made from the reserve list over the next 12 months as they become available.Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid Working At HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days.Additional Security Information Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UKFeedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Deputy Director Customs Regime Strategy & Policy - Belfast About the job Job summary Borders & Trade (B&T) is at the heart of developing the UKs customs system of the future. It is responsible for high-profile work within HMRC to support the Governments ambition to create the worlds most effective border. Customs Policy and Strategy (CP&S) is responsible for policy development, implementation, maintenance and improvement of the UK customs regime in line with Government priorities and Ministerial objectives.This is an exciting and high-profile area which involves leading a large and cross-cutting team with wide ranging responsibilities to drive impactful change within the B&T Group, the wider Department and across government. To do this you will develop and lead the customs strategy; work across the group to identify the strategic change and ensure this aligns with customs and HMRC strategies. As part of this you will also have responsibility for the strategy for customs intermediaries and our approach to innovation in customs.You will also be responsible for HMRCs strategy for customs capability. This involves leading the delivery of the customs strand of HMRCs graduate programme and working across HMRC to ensure that customs learning is embedded with HMRCs wider capability strategy.We are looking for a strong and dynamic thinker with experience in policy and strategy. You will need to be able to influence at all levels and working collaboratively with a wide range of stakeholders, driving forwards work through ambiguity and challenge.Job description This role involves shaping and driving strategic policy direction across a significant Deputy Director portfolio including: Development of governments customs strategy and ensuring that strategic change across the regime delivers against it and aligns with HMRC strategy. Leading the Group-wide strategic approach to the use of technology and innovation within the customs regime. Overall responsibility for the Customs Regime Board, bringing together a wide range of stakeholders to provide effective oversight of the governance, capability, systems and policy that enable the customs regime. This includes leading cross-cutting strategic projects to strengthen understanding of regime performance and health. Shaping the Directorates approach to customs intermediaries policy, including delivery of HMRCs commitment to develop a new standard for customs intermediaries. Working with the Customs Regime Owner, Deputy Regime Owners and senior stakeholders across HMRC and government to embed effective regime ownership and to articulate and build consensus on the vision, performance and health of the UK customs regime. Providing visible leadership of a large DD division, with responsibility for around 10 Grade 6 leads and working as part of the CP&S Senior Leadership Team to create a high-performing, inclusive and engaging place to work. Building customs capability across HMRC, including: Developing and delivering a strategic capability plan for customs and, leading delivery of customs talent pipelines, including the Customs Foundation Programme and the new customs strand of HMRCs graduate Tax Specialist Programme. Person specification The successful applicant will need to demonstrate relevant experience and effective delivery of the following essential criteria: Strategic Leadership and Judgement: Demonstrable experience of thinking strategically at organisational or system level across complex and competing priorities, balancing immediate issues with longer-term outcomes. Policy knowledge and experience: Proven ability to solve complex policy problems, exercise sound judgement, shape strategic agendas and present clear, evidence-based recommendations to Ministers or similar seniority. Strong Stakeholder Engagement and Influence: A strong track record of building trust and influencing at all levels, including with senior leaders and external stakeholders. Experience of working collaboratively across organisational boundaries, managing differing perspectives and negotiating effectively to deliver joined-up outcomes in complex policy environments. Leadership and Capability Building: Excellent people leadership skills, with experience of leading and developing senior teams, building capability, and creating inclusive, high-performing environments. Ability to motivate individuals and teams to deliver stretching objectives, manage change and sustain performance over time. Communication and impact: Evidence of excellent written and oral communication skills, with the ability to communicate complex issues clearly, confidently and persuasively. Proven experience of tailoring messages to different audiences, including Ministers, senior officials across Whitehall and external stakeholders such as industry. Desirable Criteria: Policy experience of working on border issues, and in particular customs, would be desirable but is not required. Benefits Alongside your salary of £81,000, HM Revenue and Customs contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits.When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector.Please visit Joining the Pension Scheme for more information.Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years service (allowance pro-rata for part-time colleagues).This is complemented by one days paid privilege leave to mark the Kings Birthday and is in addition to your public holidays.Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress.Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values.Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details This campaign is being managed by HMRCs Executive Resourcing team. All applications should be submitted via Civil Service Jobs no later than 23:55 on Monday 27th April 2026 and must include:A CV detailing your career history, key responsibilities and achievements accounting for any employment gaps within the last two years. A Statement of Suitability (no longer than 2 pages) demonstrating how your experience meets the essential criteria. Your CV and suitability statement will be assessed against the criteria set out in the person specification. Please include your full name on both documents.Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview.HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification.Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation (further information will be issued in advance).Interviews are expected to take place virtually via Microsoft Teams.All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.Security Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Director of Resourcing, Capability and Workforce Delivery - Belfast About the job Job summary The Director of Resourcing, Capability and Workforce Delivery is a senior leadership position within HMRCs new HR Operating Model. It is designed to strengthen strategic impact, support transformation, improve workforce outcomes, and align HR activities with business priorities. The model is underpinned by clear accountability, strong enterprise-wide collaboration, and evidence-led decision-making. The Director is responsible for ensuring that HMRC possesses the skills, capacity, and agility necessary to fulfil both operational and transformation objectives. This role unites workforce planning, resourcing, internal mobility, capability, and career development, delivering a cohesive and forward-looking workforce system. With a strong cross‑HMRC focus, the Director builds effective relationships with senior leaders to shape workforce strategy and ensure the organisation has the right skills, capacity and deployment flexibility to meet current and future needs. Through insight-led planning and robust risk management, the role enables leaders to make informed, transparent workforce decisions. By championing a modern, skills-based, and data-driven workforce model, the Director facilitates improved planning, agile talent deployment, and well-defined career pathways, ensuring alignment with HMRCs strategic risks and priorities. Overseeing a budget of £33.1m, the Director leads a directorate of 286 FTE, including line management of six Deputy Directors and oversight of key portfolios covering resourcing, recruitment, job architecture, workforce planning, talent, and learning and capability. These functions are integrated to support more effective decision-making, faster deployment of people, and clearer career pathways.Candidate Information Session The vacancy holder, Helen Pickles, will be hosting a livestream event on Friday 10 April 2026, , for applicants who wish to learn more about the role, People and Places Group, and HMRC. There will be time for you to ask questions directly to Helen and we will also discuss the application process and next steps. Please register your interest here: Information Session: Director Resourcing, Capability & Workforce Delivery - Fill in formJob description The Director has ownership of HMRCs job architecture and capability framework, establishing consistent standards for organisational design, workforce planning, and career development. The Director translates strategic priorities into actionable workforce plans in collaboration with senior leaders. Strengthening the use of workforce insight is a core focus. By leveraging data, digital tools, and HR technology, the Director drives evidence-based decisions and continuous improvement across workforce services. In addition, the role is central to embedding the HR operating model, improving governance, reducing duplication, and enhancing the experience for leaders and colleagues. The Director also represents HMRC within the wider Civil Service, contributing to the Civil Service People Strategy. Key Responsibilities Lead workforce capability and skills development , ensuring learning and development remain aligned to changing organisational needs and future skill requirements. Set the strategic direction for learning and development , championing digital learning, continuous development, and clear pathways for career progression. Establish and maintain strong governance and accountability across all workforce management activity, setting clear expectations to ensure quality, consistency, and compliance. Drive continuous improvement across workforce services , embedding feedback loops, service metrics, and customer insight to refine delivery and improve Provide enterprise leadership across HR , fostering a unified leadership team with shared purpose, clear accountabilities, and aligned priorities. Create clarity of decision‑making and prioritisation , ensuring resources are focused on the highest‑value activities and organisational Lead by example in evidence‑based practice , using data and insight to inform decisions, measure impact, and drive sustained improvement. Actively address fragmentation, duplication, and inefficiency , ensuring workforce services and initiatives are joined‑up, streamlined, and consistently Model and promote a culture of empowerment, collaboration , and visible accountability, enabling teams to innovate, learn, and deliver at pace. Provide enterprise leadership across HMRC and the wider Civil Service , leading integration with the Unity technology estate to maximise automation, workflow design, and digital simplification. Working with the Government People Group to shape Civil Servicepeople priorities, contribute to the Civil Service People Strategy, and advise and support the Civil Service People Board. Person specification A pplicants should demonstrate the following essential criteria: Proven senior HR leadership experience in a large, complex organisation, with a strong track record across workforce planning, resourcing, learning, and talent development. Demonstrated ability to lead large‑scale organisational change, delivering measurable business impact and service improvements in fast‑moving, high‑pressure environments. Strong strategic thinking and business acumen, with the ability to translate organisational priorities into clear, deliverable HR strategies. High level of digital and data literacy, using insight and analytics to inform decision‑making, improve workforce supply and address capability gaps. Excellent stakeholder engagement, communication and influencing skills, with the ability to collaborate across organisational boundaries and inspire teams through change. Sound knowledge of HR policy, governance, compliance, and employment frameworks, with a commitment to high standards, robust governance, and value for money. Demonstrable commitment to diversity, equity, and inclusion, fostering an inclusive culture, strong employee experience, and continuous improvement. Be a Chartered Fellow of CIPD (FCIPD). Minimum MCIPD is required upon entry with a commitment to achieving FCIPD if not currently held. Qualifications Minimum MCIPD is required upon entry with a commitment to achieving Chartered Fellow of CIPD (FCIPD) if not currently held. Benefits Alongside your salary of £100,000, HM Revenue and Customs contributes £28,970 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits.When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector.Please visit Civil Service Pension Scheme for more information.Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years service (allowance pro-rata for part-time colleagues).This is complemented by one days paid privilege leave to mark the Kings Birthday and is in addition to your public holidays.Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community.We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress.Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values.Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details All applications need to be submitted via Civil Service Jobs no later than 23:55 on Sunday 19 April 2026 and must include: A CV detailing your career history, key responsibilities and achievements accounting for any employment gaps within the last two years. Essential qualifications as specified in the person specification. A Statement of Suitability of no more than two A4 pages including why this role interests you and evidencing your suitability for the role, with reference to the essential criteria. Your CV, qualifications, and suitability statement will be assessed against the criteria set out in the person specification. Please include your full name on both documents. Please note, due to workforce restrictions, Croydon, Stratford and Newcastle are only available to existing HMRC employees. For all campaign queries including assistance with your application or if you need to discuss a reasonable adjustment, please contact Jashim Ahmed Head of Executive Resourcing, at Candidate Information Session The vacancy holder, Helen Pickles, will be hosting a livestream event on Friday 10 April 2026, , for applicants who wish to learn more about the role, People and Places Group, and HMRC. There will be time for you to ask questions directly to Helen and we will also discuss the application process and next steps. Please contact Jashim Ahmed at The vacancy holder, Helen Pickles, will be hosting a livestream event on Friday 10 April 2026, , for applicants who wish to learn more about the role, People and Places Group, and HMRC. There will be time for you to ask questions directly to Helen and we will also discuss the application process and next steps. Please register your interest here: Information Session: Director Resourcing, Capability & Workforce DeliveryFeedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.Security Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Project Manager Tier 2/Tier 3 - Belfast About the job Job summary Discover what its like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.HMRC is one of the UKs largest Government Departments and one of the countrys biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect over £500 billion each year from more than 50 million customers, helping to fund vital public services.At HMRC, we are committed to creating a great place to work for everyone - an inclusive and respectful environment that reflects the diversity of the society we serve.The Counter Criminal Capabilities (CCC) Programme will modernise HMRCs investigative capabilities through a variety of projects, intended to mitigate escalating threats from organised crime exploiting advanced technologies such as encryption, and enhancing our response to cyber-crime. Examples of the projects in scope of the programme include:Maintaining Access to Criminal Intelligence (including oversight of secure estates reconfiguration, open-source research tooling, eDiscovery, covert capabilities, IoT exploitation). Modernised investigation management (automation, GDPR-compliant systems)The programme budget is c.£150m over 3 years and the key programme outcome is to protect £1.7bn of HMRC revenue by the end of FY29/30. Job description As a Grade 7 Project Manager within the Counter Criminal Capabilities programmes, you (and a small team of direct reports) will be responsible for managing delivery of a range of Official Sensitive, Secret and Top Secret projects covering a wide range of outputs including IT Service delivery, and Estates changes.The project delivery will provide key digital services and optimised estate, essential to providing continued operational functionality for all HMRC Fraud Investigation Service Covert Operations and Data Exploitation (FIS CODE) staff. This is an in-flight Programme and the projects are already underway, meaning you will need to be able gain a quick understanding of delivery progress and stakeholders.You will be responsible for applying proportionate governance, managing risk and assurance, and ensuring delivery achieves agreed outcomes and benefits in line with HMRCs Project Delivery standards and lifecycle. You will work closely with senior stakeholders, multidisciplinary teams, and delivery partners, acting as a trusted delivery lead and role model for professional standards within the Project Delivery Profession.Person specification A typical day may involve:Leading end to end delivery of complex projects or programme workstreams. Establishing and maintaining proportionate governance, controls, and assurance. Managing budgets, risks, issues, dependencies, and benefits. Engaging and influencing senior stakeholders to support delivery decisions. Using data and performance insight to forecast outcomes and manage delivery confidence. Supporting and developing project delivery capability across teams. Professional Standards & Development - You will be part of HMRCs Project Delivery Profession and will be expected to work in line with HMRC Project Delivery standards and governance. You will be supported to achieve and maintain Government Project Delivery Accreditation, aligned to your role and level, as part of your ongoing professional development.Essential Criteria: Candidates must demonstrate:Significant experience delivering complex projects or major workstreams, using recognised project delivery frameworks and lifecycle controls. Strong knowledge of project governance, assurance, and risk management, including the application of standards and proportional controls. Proven experience managing budgets, resources, risks, and dependencies in complex delivery environments. Ability to engage, influence, and challenge senior stakeholders, supporting effective decision making. Experience using delivery data and performance insight to monitor progress, forecast outcomes, and manage delivery confidence. Additional Security Information This role requires the successful candidate to hold or willing to obtain DV security vetting. Transitional Sites Information If your location preference is for the following site, its important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)This site is:Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage.Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.Behaviours Well assess you against these behaviours during the selection process:Leadership Communicating and Influencing Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil ServiceThings you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.How to Apply As part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences of up to your last 3 roles with no more than 100 words per role. A 750-word Personal Statement. Your personal statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert. Further details around what this will entail are listed on the application form.Sift In the event of a large number of applications being received, an initial sift may be held on the CV.At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.Interview During the panel interview, your experience will be assessed and you will be asked behaviour-based questions to explore what you enjoy and your motivations relevant to the job role. Interviews will take place via video link. Sift and interview dates to be confirmed.Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account.Merit List After interview, merit lists will be created for each location advertised within the vacancy. If you are successful at interview, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs.Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.Additional Security Information Please note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Developed Vetting (DV) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for DV is 10 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkers This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the location preferences section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).