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Reports To: Technical & Field Service Operations Manager Overall purpose of the job: The Technical Trainer at Terberg DTS plays a critical role in the development and delivery of training programmes for engineers, ensuring they meet both internal and external qualifications, including IRTEC certifications. This role is responsible for supporting the creation of training content, delivering training aligned with the engineer learning pathways, and managing the accreditation process throughout the engineer journey. Additionally, the role involves delivering training to non-technical employees, such as Controllers, to enhance their understanding of technical concepts and improve their interactions with engineering teams. Responsibilities: • Support the development of training materials, ensuring they are clear, accurate, and up to date., • Provide technical training to engineers at each stage of their pathway, including onboarding, refresher training, and ongoing professional development., • Deliver training on internal assessments and other relevant technical standards., • Support the training and accreditation process for engineers, ensuring all stages are properly assessed and completed, including external IRTEC qualifications., • Develop and deliver comprehensive onboarding training for new engineers, ensuring they have the necessary skills and knowledge for success., • Create and maintain a structured learning schedule for engineers within the first 12 months of employment, ensuring ongoing learning and refresher courses., • Continuously review and update training content to ensure it reflects the most current information, processes, and best practices., • Work with subject matter experts to update and refine training materials as necessary., • Deliver technical training to non-technical employees, helping them better understand engineering concepts and technical processes., • Deliver technical training to customers either at Elland, or customer location., • Maintain registers for training as required., • Carrying out administrative tasks to enable external training. Qualifications / Experience Required: • Excellent communication and presentation skills, with the ability to convey complex technical concepts in an accessible manner., • Experience in creating and developing training content, including process mapping and instructional writing., • Ability to engage with both technical and non-technical employees, fostering a culture of continuous learning and development., • Knowledge of best practices in training delivery, with the ability to adapt to different learning styles and needs., • Strong organisational skills, with the ability to manage multiple training initiatives and deadlines effectively. Desirable: • Proven experience in technical training, particularly within the automotive sector., • Qualifications in training or teaching (e.g., PTLLS, Cert Ed, or equivalent)., • Strong understanding of engineering pathways, including both internal and external qualifications (such as IRTEC). Required: • Qualification in training or teaching (minimum Level 3 Award in Education and Training (formally PTLLS) Why You’ll Love Working Here: • 25 days holiday plus Bank Holidays: this isbased on a 5 day working week(pro rata to 20 days plus Bank Holidays for a 4 day working week), • Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service., • Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues., • Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans., • GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions., • Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships., • Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme., • Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support., • My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products., • Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.

Heavy Vehicle Lecturer Full Time | Permanent - Based in YorkshireSalary: £30,000- £43,000 per annum Are you an experienced Heavy Vehicle Technician looking for a rewarding new challenge? Have you considered passing your knowledge and skills on to the next generation of engineers? We are seeking a passionate and knowledgeable Heavy Vehicle Lecturer to join our Engineering team at our Yorkshire-based college. Whether you're already teaching or you're currently working in industry and ready for a career change, we'd love to hear from you. The Role Based within our Engineering Centre, you will deliver high-quality teaching and learning to apprentices and full-time learners, including school leavers and adult students. You will play a key role in helping students develop the technical knowledge, practical s Key responsibilities include: • Planning, preparing and delivering engaging lessons and practical training sessions, • Developing programmes of study that meet the needs of diverse learners, • Creating a positive and inclusive learning environment, • Supporting learners to achieve their qualifications and career goals, • Monitoring learner progress and providing constructive feedback, • Promoting high standards of behaviour, attendance and achievement, • Embedding the College's values of Kindness, Unity and Excellence in all aspects of your workAbout You We welcome applications from both experienced lecturers and industry professionals looking to move into education. To be successful, you will have: • A minimum Level 3 qualification in Heavy Vehicle Maintenance or a related subject (or equivalent industry competence), • At least 5 years' industry experience within the heavy vehicle sector, • Excellent communication and interpersonal skills, • A passion for developing and supporting young people and adult learners, • The ability to motivate, engage and inspire learners of all abilities Our benefits include: • 40-50 days annual leave, • Teachers' Pension Scheme with 23.68% employer contribution, • Full teaching qualification funded by the College for candidates new to education, • Structured mentoring and support programme, • Financial support towards external qualifications, • Development opportunities for current and aspiring managers, • Employee Assistance Programme, • Retail, leisure and lifestyle discounts, • Reduced Metro travel, • Excellent work-life balance, • A supportive and collaborative working environment Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd (11351060) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited (11351060) acts as an Employment Agency.

Location: Elland Department: Parts Purpose of the role: Provide expert information and advice on aspects of procurement processes internally and externally. Be responsible for assessing products, services and suppliers. Ensure that approved purchases are of a sufficient quality and are cost-efficient. Additionally, manage uniform and PPE orders for new hires, coordinate ongoing contracts for uniform and hygiene management. Oversee procurement of stationery, merchandise and confidential waste management. Responsibilities: Loading and unloading of goods and supplies. • Responsibilities, • Maintaining industry market knowledge in relation to new suppliers/products in the market., • Reviewing, comparing, analysing products and services to be purchased., • Proactively working with Terberg Group in relation to Terberg parts and products., • Raising purchase order with preferred suppliers., • Maintaining and updating supplier information such as delivery time, cost, product rate etc., • Provide assistance to other department in relation to procurement matters., • Ensure that all administration is completed on time, accurately and in line with set processes and procedures., • Monitor inventory stock., • Liaising with departmental managers and the HR department to collate new hire uniform issue orders and issue relevant PPE. This includes being the direct point of contact for new starters regarding their uniform and PPE needs., • Collating new starter “goodie bags” for early allocation to the HR department in advance of day one of employment., • Coordinating and managing ongoing contracts with third-party suppliers for uniform and hygiene management. This involves ensuring that existing colleague uniforms are collected and washed weekly, and addressing any replacement needs., • Liaising with third-party vendors regarding stationery, merchandise, confidential waste management, and other relevant supplies. This includes coordinating the procurement and management of these supplies to ensure smooth operations., • To work with all departments, particularly with projects that are being explored or implemented., • Undertake any other duties consistent with the purpose of this job or to support the needs of the business. Critical Skills Required: • Strong negotiating and influencing skills., • Good analytical and strategic thinking skills., • A positive can do attitude and strong problem-solving skills., • The ability to work to tight deadlines, under pressure and with a sense of urgency., • Communications skills, both verbal and in writing, together with the ability to communicate at all levels., • High attention to detail & analytical mind set., • Ability to manage own workload independently., • Good organisation and prioritising skills., • The ability to present and provide updates to managers and colleagues., • Strong coordination and management skills to handle uniform and PPE orders, ongoing contracts, and third-party vendor relationships., • Ability to effectively liaise with various departments and external suppliers to ensure smooth procurement processes., • Self-motivational with the ability to challenge the status quo, and research and offer suggestions for improving efficiency or customer experience. Qualifications / Experience Required: • Experience of purchasing procedures and systems i.e. purchaser / buyer role., • Proven experience in coordinating and organising procurement activities, including managing contracts and liaising with suppliers. Skills and Competencies Required: • A solid understanding and knowledge of procurement /purchasing methods and procedures., • Good level Excel Skills., • Good knowledge of Outlook and Word., • Knowledge of uniform and PPE requirements, hygiene management, and stationery procurement processes.Why You’ll Love Working Here:, • 25 days holiday plus Bank Holidays: this isbased on a 5 day working week(pro rata to 20 days plus Bank Holidays for a 4 day working week), • Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service., • Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues., • Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans., • GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions., • Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships., • Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme., • Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support., • My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products., • Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.

Location: Elland Department: Workshop Purpose of the role: To ensure the highest quality of work. Dealing with all goods and products that come into the warehouse. Daily tasks would include receiving and storing goods correctly. Picking and packing goods for customers and external engineers. Inputting computer data for our daily collections.Maintain at all timesthe “Goods In” and “Goods Out” process. Responsibilities: Loading and unloading of goods and supplies. • Check for damage or missing items., • Store goods appropriately., • Move stock around either by hand, using lifting equipment or a forklift truck., • Input data regarding stock and inventory into a computerised system., • Carry out stock counts as and when required., • Pick and pack deliveries correctly for customers and external engineers., • Ensure all goods are shipped damaged free to the correct destination., • Keep paperwork up to date., • Keep areas of work clean and tidy to ensure operational efficiency. Critical Skills Required: • Communications skills, both verbal and in writing., • Responsive to a fast paced Warehouse environment., • The ability to work to tight deadlines, under pressure and with a sense of urgency., • Excellent organisation and prioritising skills., • Computer literate with the ability to utilise stock management systems., • High attention to details., • Flexible and willing to take on a variety of tasks., • Team player., • Good time-management skills. Qualifications / Experience Required: • Previous experience working in a busy warehouse., • Forklift Operation Licence to include: FLT Side Loader, FLT Counterbalance, FLT Combi Truck, Pallet Stacker (desirable) Skills and Competencies Required: • Knowledge of stock control management including FIFO., • Strong Computer SkillsWhy You’ll Love Working Here:, • 25 days holiday plus Bank Holidays: this isbased on a 5 day working week(pro rata to 20 days plus Bank Holidays for a 4 day working week), • Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service., • Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues., • Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans., • GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions., • Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships., • Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme., • Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support., • My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products., • Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.

Reports To: Technical Support Manager Overall purpose of the job: Provide technical support for Terberg DTS engineers and service support employees. Ensure that acceptable levels of customer satisfaction are achieved by engineering technicians deployed by Terberg to customers sites are trained to the highest standard. Provide effective customer service and build relationships with both internal and external customers. Carry out productive work as required focusing on specialist engine / electrical / diagnostic work throughout all areas. Carry out all necessary technical training of internal technicians. Carry out technical inspections or use technical manuals and diagnostic techniques to find and repair inoperable or defective machine parts, components or systems using a variety of test equipment. For the greater period working without direct supervision, observing all company and site Health & Safety requirements at all times. Responsibilities: • To ensure quality assurance and health and safety policies are implemented and adhered to at all times., • To ensure all technical calls are answered and technical information and support is given to the Mobile Service Engineers, as per the escalation process., • Support members of the service department to facilitate and resolve any customer disputes regarding technical issues., • To work as an effective member of the Service Department., • To determine own repair and maintenance techniques, undertake equipment selection, proper materials and to implement the correct safety measures e.g. Eye Protection, suitable clothing etc., • To perform all relative administrative procedures to acceptable standards., • To perform all inventory procedures relative to the vehicle parts stock to maintain an accurate account of components carried and used., • To ensure maintenance and repairs are carried out in accordance with manufacturer’s instructions and our Safe System of Work procedures., • To understand the Company’s Health & Safety Policy and to work safely and co-operate to enable Terberg DTS (UK) Ltd to fulfil its statutory obligations and that all employees are responsible for safety in their own working area., • To be prepared to work additional hours when required which may include out of hours call out., • To work with all departments, particularly with projects that are being explored or implemented., • Undertake any other duties consistent with the purpose of this job or to support the needs of the business. Qualifications / Experience Required: • City and Guilds Level 3 – Vehicle Mechanical and Electronic Systems – Maintenance and Repair Qualification or equivalent qualification., • To demonstrate substantial experience in Auto Electrician fault diagnosis and resultant repairs, including the use of electronic diagnostic equipment. To include working experience of a range of heavy goods / specialist vehicle., • UK valid driving licence. Desireable Knowledge: • Knowledge of current road traffic law i.e. speed limits, van weight restrictions, driver’s hours etc., • Ensure high standards of preventative maintenance and repairs are actioned in line with manufacturers’ recommendations/instructions and our Safe System of Work procedures., • Knowledge of Terberg Tugs., • Knowledge of latest diagnostic systems. Why You’ll Love Working Here: • 25 days holiday plus Bank Holidays: this isbased on a 5 day working week(pro rata to 20 days plus Bank Holidays for a 4 day working week), • Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service., • Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues., • Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans., • GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions., • Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships., • Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme., • Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support., • My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products., • Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.

Role overview As part of the Bids and Tenders team, you will be responsible leading the end-to-end management of the bids and tenders process, ensuring the timely delivery of high quality, competitive responses. The role involves co-ordinating input from multiple areas and verticals of the business, developing compelling responses and ensuring compliance with client requirements. The successful candidate will play a key role in securing new business opportunities, and contribute to continuously improving the quality and effectiveness of bid submissions. Key tasks • Manage end-to-end bid process, including planning, writing, editing and submission., • Organise and chair bid kick-off meetings with internal stakeholders (e.g. finance, sales, legal, technical, supply chain) to gather input for response., • Analyse tender documentation and identify key deliverables, timelines, potential risks., • Develop win strategies and value propositions, • Ensure compliance with client specifications, • Track bid progress and manage bid deadlines, • Contribute to management of bid library, • Conduct post bid reviews and debriefs to improve future submission, • Provide guidance and support for junior members within the team Criteria Knowledge and Skills (what you know and what you can do) • Excellent written communication creating clear, concise and persuasive content., • Attention to detail ensuring accuracy and consistency in the bid and meticulously following tender guidelines., • Ability to research and analyse relevant market developments., • Project management - Managing timelines, coordinating with different stakeholders., • Creativity – Develop innovative solution and presenting responses in a compelling way., • Collaboration – Working well as part of team. Experience (what you have done) • Proven experience in managing bids/tenders in a B2B or public sector environment, • Strong project management and organisational skills, • Excellent written and verbal communication, • Ability to interpret complex tender documents and write persuasive content, • Familiarity with procurement portals and submission processes, • Attention to detail and ability to manage multiple deadlines concurrently., • Working in a fast paced environment Personal qualities (the way you think and act) • Proactive team player, • Detail oriented, • Strong communicatior, • Organised and able to deliver tasks at pace and under pressure, • Collaborative and confident engaging with stakeholders at all levels Qualifications APMP desirable but not essential About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Role overview Our Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLA’s customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. Key tasks • Making outbound sales calls using leads generated through our digital marketing team, • Making outbound strategy dials for business development across multiple markets, verticals and sectors, • Developing sales opportunities in partnership with your field sales colleagues, • Meeting/exceeding dynamic KPI’s set within the contact centre Service Delivery • Demonstrate an understanding of what service delivery excellence is for your role, • Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance, • Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk • Awareness of your operational and regulation risks which may impact on your role, • Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Knowledge and Skills (what you know and what you can do) • Confident and effective communicator, • Knowledge of all Microsoft office applications, • Possess a strong understanding of our products, our competition in the industry and positioning Experience (what you have done) • Experience of outbound lead generation/telesales, • Experience of working in a customer-centric position either face to face or over the phone, • Have worked in a commercially driven environment Personal qualities (the way you think and act) • The ability to work successfully in a fast-paced, target-driven environment, • Highly motivated, • A curious mind, interested in our customers, our markets and our business, • Eager to learn and build a career in a dynamic sales organisation, • Driven by the desire to succeed, • Able to show initiative When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. Role overview To lead and develop the Customer Resolutions team, ensuring the effective resolution of customer complaints while driving improvements in customer outcomes, protecting growth opportunities and enhancing customer experience. This role is central to building a high performing, empowered team that delivers fair, consistent and timely resolutions while influencing the wider business to prevent recurrence and strengthen customer trust. Key tasks Team Leadership and Support • Provide day to day leadership and support to the Customer Resolutions team, ensuring high standards of customer service are consistently met., • Create a positive and inclusive team environment that promotes accountability, engagement and confidence., • Support team wellbeing and morale, addressing concerns promptly and appropriately., • Lead by example, modelling expected behaviours, quality standards and customer focused decision making. Coaching, Performance and Development • Deliver regular coaching and feedback to support individual and team performance., • Monitor performance against agreed KPIs and quality measures, taking action where additional support or improvement is required., • Complete regular performance reviews and support goal setting and development planning., • Identify training needs and ensure team members maintain appropriate knowledge of products, processes and systems., • Lead team briefings and short workshops to share updates, learning and best practice. Quality Assurance and Performance Reporting • Take ownership of the team’s quality assurance process, ensuring consistent monitoring of calls, emails, live chats and other customer communications., • Carry out regular quality reviews, providing clear, constructive feedback and coaching based on QA outcomes., • Track quality trends and common issues, using insight to improve individual performance and overall service standards., • Produce regular KPI and performance reports covering service levels, quality outcomes, volumes and customer feedback., • Highlight risks, underperformance or emerging trends to the Customer Care and Resolutions Manager, supporting actions to address them. Service Delivery and Customer Query Resolution • Ensure all customer contacts are responded to within agreed timescales and in line with service and quality standards., • Support the team with customer complaints and act as an escalation point for more complex or sensitive issues., • Identify recurring customer issues and feedback insights to support service and process improvements. Continuous Improvement and Collaboration • Contribute ideas to improve team processes, quality, and customer experience., • Work with colleagues across teams (e.g. Operations, Care, Customer Success, Sales) to resolve issues and reduce repeat customer contacts., • Encourage team members to share feedback and improvement ideas. Governance and Compliance • Ensure the team follows internal policies, procedures and regulatory requirements at all times., • Support the management of attendance, conduct and performance issues in line with company policies, with guidance where required., • Escalate risks, complaints or compliance concerns promptly and accurately. Criteria Knowledge and Skills (what you know and what you can do) • Strong knowledge of customer service, • Strong knowledge of complaints handling, • Strong communication skills – able to influence and build relationships cross functionally, • Skilled in leading teams to deliver against KPIs, • Competence in reporting, governance and performance tracking, • Knowledge of service delivery and operations in a field-based environment, • Familiarity with case management or CRM systems (e.g. Dynamics, Salesforce, Zendesk), • Understanding of financial /commercial levels (credits/compensation/retention impact), • Experience handling regulated complaints (FCA) Experience (what you have done) • Experience managing a team in a customer service/complaints environment., • Demonstrated track record of improving customer outcomes, • Evidence in coaching and developing individuals to achieve high performance, • Experience handling complex and escalated customer issues with fairness and accountability, • Experience working cross functionally to resolve issues and drive improvement, • Proven delivery of service improvement initiatives with measurable business impact, • Exposure to managing teams in hybrid environments Personal qualities (the way you think and act) • Customer focused with strong advocacy for fair and timely outcomes., • Commercially aware – able to balance customer needs with business impact., • Collaborative, with the ability to build trust and influence at all levels., • Resilient and calm under pressure, able to manage high volumes and complexity., • Analytical and problem solving mindset, with a continuous improvement approach., • Demonstrate integrity, accountability and respect in line with customer values., • Inspirational leadership style that creates a highly engaged team culture Qualifications • Evidence of relevant professional development or training in leadership or customer service Industry relevant compliance or regulatory training When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us. About the role At Veeam, Systems Engineers work closely with field sales teams and help to evangelize our product offerings to our partners, resellers and end users. Grow along with Veeam while gaining valuable experience in the hottest area within IT today. These positions require travel within the region of responsibility, which for this role is London and the south. What you'll do • Engage with end users and Veeam partners to establish and translate business objectives into technical requirements., • Create content and deliver presentation and demonstrations to varying numbers and levels of decision makers, virtually and in person., • Manage the technical evaluation stage of the sales process as a main technical advisor for Veeam solutions., • Providing pre-sales assistance to customers as they evaluate Veeam software (i.e. POCs, Hands-on Labs, Bootcamps)., • Record and maintain accurate and up-to-date details of customer and partner engagement activities on the CRM platform (Salesforce), • Working closely with Veeam’s value-added resellers on training, joint meetings and building relationships., • Support lead generation activities such as events, webinars, user groups, etc., • Working closely with Veeam Product Development and Engineering to provide customer feedback., • Active participation and collaboration with cross functional teams on various strategic initiatives that increases efficiencies and add long term value to the company (i.e. TCO & ROI calculators, hands-on-labs). What you'll bring • Demonstrable experience working in a pre-sales role in IT., • Prior experience using or deploying Veeam solutions., • VMCE certification would be very advantageous; all SEs can obtain VMCE and VMCA certifications once in the role., • Have deep experience with virtualization technologies (VMware vSphere, Microsoft Hyper-V, Nutanix AHV), and associated technologies (SANs, hyper-converged storage, networking)., • Have a working knowledge of public clouds (Amazon AWS, Microsoft Azure, Google Cloud Platform)., • Have a working knowledge of key SaaS platforms such as Microsoft Office 365 and Salesforce., • Have excellent written and verbal communication skills., • Be comfortable presenting to groups, both remotely and in person., • Be available to travel across UK & Ireland., • Be a self-starter with the ability to learn new technologies quickly., • Be comfortable working in a fast-paced environment where roles and responsibilities change quickly. What you´ll get • 25 paid vacation days, plus 3 global VeeaMe Days for self-care, • Private medical, dental, and vision insurance with dependent enrolment, • Life insurance with enhanced coverage and global 24/7 protection, • Income protection after 26 weeks, covering a portion of salary, • Defined contribution pension plan with employer match, • Worldwide travel insurance for business and leisure, • Employee Assistance Program with therapy, legal, and financial support, • 24 paid volunteer hours annually through Veeam Cares, • Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program #LI-CT1 Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our _. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our _. By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment. _

Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers worldwide. It is a world-leader in providing proprietary solutions in specific segments in Transport and Defence markets, and the leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America through its affiliate Minsait. Its business model is based on a comprehensive range of proprietary products, with a high-value focus and with a high innovation component. In the 2024 financial year, Indra achieved revenue of € 4.84 billion, 60,000+ employees, a local presence in 46 countries and business operations in over 140 countries. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About Indra Defence UK This is a junior business development management role within the UK Defence sector, offering structured progression into strategic account management and capture roles. The Opportunity We are seeking a Junior Business Development Manager with demonstrable interest, understanding or experience in Defence. This role will suit someone aspiring to build a long‑term BD career in Defence & National Security, working on complex programmes, multi‑year contracts and regulated public‑sector procurement. You will support senior BD colleagues across MOD, UK Defence primes and international defence customers, contributing to pipeline development, opportunity qualification and early capture activity. Key Responsibilities Defence Business Development Support • Support opportunity identification across UK MOD, Defence primes, and allied government customers, • Assist in defence market analysis, customer mapping and programme monitoring, • Track emerging UK and NATO defence programmes, capability gaps and technology requirements, • Support preparation for and attendance at, industry days, defence exhibitions, customer briefings and technical demonstrations, • Bid & Capture Enablement, • Assist with early‑stage capture planning, customer engagement strategies and win‑theme development, • Support input into PQQs, RFPs and ITTs in line with MOD procurement frameworks, • Work closely with engineering, programme and commercial teams to shape compliant propositions, • Maintain opportunity data within CRM aligned to long term procurement programmes and gated review processes, • Customer & Stakeholder Engagement, • Ability to develop professional relationships with defence customers, partners, primes and internal stakeholders, • Support meetings with military, civil servants and defence industry counterparts, • Demonstrate understanding of defence decision‑making structures and procurement governance Essential Experience & Knowledge • Demonstrable understanding of the Defence sector, gained through defence industry role (BD, sales support, commercial, bid, engineering, programme) and MOD, Armed Forces, Defence consultancy or systems integrator exposure, • Awareness of MOD, DE&S, Front Line Commands, UK Defence primes and procurement routes, • Understanding of long-term procurement programmes, complex stakeholders and regulated procurement processes, • Ability to communicate credibly about capability, mission context and value add, • Eligibility to gain UK SC security clearance Desirable • Exposure to defence bids, capture management or proposal development, • Familiarity with defence & security exhibitions (DSEI, DVD, Farnborough, etc.) Personal Attributes • Intellectually curious about Defence, technology and military capability, • Professional communication style suitable for MOD and senior industry stakeholders, • Comfortable working in structured, compliant environments, • Ambition to progress toward Business Development Manager / Capture Manager roles Why Join Indra Defence UK? • Real exposure to UK Defence programmes and international customers, • Career pathway into strategic defence business development, • Learn from experienced BD, capture and programme professionals, • Work on mission‑critical systems that support national and allied security Security Clearance: You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC). _ Comprehensive Employee Benefits Package • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days), • Pension – 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Cycle to work scheme, • Employee assistance programs, • Flexible/remote working options, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law

At Air Apps, we believe in thinking bigger and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018 and now with offices in both Lisbon and San Francisco, we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management and change lives along the way. As a DevOps Engineer – Mobile, you will play a crucial role in streamlining the delivery, integration, and performance of our iOS and Android mobile apps. You'll help shape and maintain the infrastructure, CI/CD pipelines, and automation processes that enable our mobile engineering teams to ship faster and more reliably. Your work will directly impact millions of users worldwide by ensuring high availability, rapid deployment, and top-tier performance. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Design, implement, and maintain robust CI/CD pipelines tailored for mobile app development (iOS and Android). Automate build, test, and deployment workflows across multiple environments. Manage cloud infrastructure to support mobile backend services and tooling. Collaborate with mobile developers to ensure efficient release cycles and fast feedback loops. Optimize the performance, reliability, and scalability of mobile-specific infrastructure and build systems. Integrate monitoring, logging, and alerting for mobile services and CI/CD systems. Enforce mobile app security best practices, including certificate management, secrets handling, and signing processes. Support infrastructure as code (IaC) practices using tools like Terraform. Continuously evaluate and implement emerging DevOps tools and practices to improve mobile development workflows. Around 3+ years of experience in DevOps, with a strong emphasis on mobile app pipelines and automation. Proficiency with mobile CI/CD tools (e.g., GitHub Actions, Bitrise, fastlane, CircleCI, or GitLab CI). Experience in building and distributing iOS and Android applications in scalable environments. Familiarity with Apple Developer tools (Xcode, provisioning profiles, code signing) and Google Play Store pipelines. Hands-on experience with cloud platforms such as GCP, Azure, or AWS. Experience with Docker, Kubernetes, or similar containerization and orchestration systems. Strong scripting skills in Bash, Python, or similar languages. Understanding of mobile-specific security practices (e.g., certificate management, secure storage). Familiarity with monitoring and logging tools like Prometheus, Grafana, or Datadog. Experience working in Agile or cross-functional teams with a product-driven mindset. Apple hardware ecosystem for work. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Childcare support. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability. We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone. Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission. Hybrid Work Model At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month. Join our _ to stay in touch and learn more! Reporting to the Manager, Business Development, the Business Development Representative directly impacts Assent’s growth by fueling our go-to-market engine, engaging top compliance leaders, and generating quality pipeline for the business. In this role, you will focus on methodically prospecting into our target audience, strategically engaging our ideal buyers through tailored messaging, and setting qualified meetings and opportunities that consistently convert into annual recurring revenue. Key Requirements & Responsibilities • Leverage all available marketing resources and advanced sales development tactics in order to generate highly qualified meetings from target accounts within relevant industries, • Drive net new and expansion pipeline growth by scheduling qualified meetings, • Identify and engage with ideal prospects from target accounts, • Execute our GTM strategy through methodical and targeted messaging, • Deliver tailored messaging for emails, social messages, engaging videos, and phone conversations, • Optimize utilization of tech stack and internal resources, • Follow prescribed workflows, processes, and ROEs, • Complete daily outreach tasks efficiently and effectively across a variety of channels, • Qualify and manage inbound lead flow for allocated accounts, • Meet/ Exceed monthly targets, • Expand on knowledge and skills by absorbing best practices and staying current on Assent’s product knowledge, industry trends, and competitive intel, • Engage in onboarding, reinforcement, and advanced training as you move up through the BDR Level Program, • Participate in weekly meetings and articulate market feedback, • Follow guidance set out by corporate security policies and standards, • Ensure departmental security processes and procedures are followed where applicable, • Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent. We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications: • Native German Speaker and fluency in English (verbal and written), • You have a strong work ethic- you are self-motivated, dedicated, and committed to high performance in your role, • Excellent time management and organizational skills - ability to manage a multitude of tasks efficiently and effectively, • You are highly adaptable, flexible and thrive in a fast-paced, ever-changing environment;, • You are a critical thinker- always striving to methodically think through solutions and improve, • You have an insatiable thirst for knowledge - you consider yourself a lifelong learner, • You are conscientious, resilient, and dedicated to achieving excellence and driving results, • You are coachable, open to feedback, and always striving to self-improve At Assent, we are uniquely positioned to make meaningful, impactful changes in the world around us. If you believe in doing work that matters, we want you to join our team. Life at Assent Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more. Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more. Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives. Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start. At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs). Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success. If you require assistance or accommodation throughout any part of the interview and selection process, please contact _ and we will be happy to help. We use AI to support parts of our recruitment process, such as note-taking and initial shortlisting based on job-related qualifications. AI does not make hiring decisions. All candidates will speak with a real person, and final decisions are always made by our recruitment team.

The aim of this role is to support the Audit Quality and Compliance function. Ideally, I am looking to speak with individuals who are enthusiastic about audit quality and continuous improvement. This role will sit within the central Compliance Team, reporting into the Associate Director for Audit Quality. Client Details A Top 20 Accountancy practice with a national presence. This firm are a rapidly expanding business who offer a full range of audit, accountancy, tax and advisory services. Description • Audit File Reviews: Perform engagement quality control reviews, hot and cold file reviews., • Technical Advisory: Respond to technical queries with clarity and precision, while identifying common themes and trends., • Guidance Development: Create and share guidance on emerging topics, changes in standards, and findings from reviews., • Training: Design and deliver targeted training across the firm., • Collaboration: Work closely with UK offices to promote consistent and high-quality audit practices., • Quality Control: Help build and maintain strong audit quality procedures. Profile Professionally qualified accountant (ACA or equivalent). Strong experience in external audit, quality control, audit file reviewing, and technical accounting. In-depth knowledge of auditing standards, financial reporting, and regulatory requirements. Proficiency in audit software and tools, as well as Microsoft Office Suite. Analytical mindset with a detail-focused approach. Clear communicator and confident collaborator. Ability to manage projects and mentor others effectively. Passion for continuous learning and improvement. Job Offer • Company Pension Scheme, • 25 days of annual leave + bank holidays, • Additional annual leave days from certain levels of seniority, • Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum, • Business closure over Christmas*, • Life Assurance x4 annual salary, • Enhanced family leave policies, • Enhanced Company Sick Pay, • Employee Assistance Programme - 24/7 support, free and confidential, • Corporate Discounts Platform Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as: • PMI single or family, • Critical Illness Cover, • Cash plan, • Cycle to work, • Eye care, • Dental

About Uplisting What started in the UK in 2017 is now a fast-growing platform designed to be the go-to solution for hosts and operators who want to streamline their operations and unlock growth. From automated messaging to channel management, from task coordination to financial reporting, Uplisting gives users the reliability and simplicity they need to run professional, efficient, guest-ready businesses. Our mission is simple: to empower the next generation of short-term rental creators by providing flexible, user-friendly, and technology-driven tools that remove friction and spark innovation. Whether someone is managing their first property or scaling a portfolio, we’re here to help turn ambition into sustainable success. In 2023, Uplisting joined the AirDNA community, a collaboration that strengthens our ability to support hosts at every stage of their journey. By combining Uplisting’s powerful operational toolkit with AirDNA’s world-class market intelligence, we’re helping entrepreneurs make smarter decisions, grow faster, and operate with confidence across Airbnb, Vrbo, and beyond. The AirDNA team We’re a curious, driven, and kind group of humans who genuinely love what we do. Our values - Happy, Hungry, Honest - guide how we show up for our customers and for each other. Want to see what that looks like in action? You’ll get a feel once you meet us. We welcome applicants from all backgrounds and encourage you to apply even if you don’t check every box. Passion, potential, and perspective matter here. Together, we’re building a complete ecosystem for short-term rental success - from investment to day-to-day operations. The Role We’re looking for a Fullstack Software Engineer. Join a team modernizing Uplisting's core product. You'll ship end-to-end features that measurably improve the day to day for hosts and property managers, help migrate our front end from Ember to React, and strengthen the connection between Uplisting's operations platform. • Ship production-ready code across the full stack, from API and data layer to UI., • Collaborate on the upcoming migration from Ember to React., • Diagnose and fix scaling, performance, and reliability issues on our platforms., • Own features end-to-end. From pitch to production., • Set the bar on code quality through reviews, testing standards, and clear documentation., • Mentor engineers on React best practices and help shape our technical roadmap., • Use AI tools to speed up your own work and share what works with the team., • Work on Partner integrations with large companies such as AirBnB, Booking.com, VRBO, • 4+ years of professional full stack experience shipping and operating production systems., • Strong React and TypeScript skills, plus solid back-end fundamentals (APIs, data modeling, relational databases)., • Hands-on experience with testing, CI/CD, and basic observability (logs, metrics, alerts)., • A track record of working on/leading non-trivial migrations or modernization work on a live product., • Clear written and verbal communication skills - you can explain trade-offs to engineers and non-engineers alike., • Practical, daily use of AI tools in your workflow, with the judgment to verify what they produce., • Experience with Ember.js or migrating front-end frameworks, or a polyglot with Front End frameworks., • Background in short-term rental, property management, travel, or hospitality tech., • Experience operating multi-tenant SaaS at scale, including performance tuning., • Familiarity with AWS, Heroku, containers, and infrastructure-as-code., • Prior experience formally mentoring other engineers., • Familiarity with the Shape Up methodology, • Ruby (Hanami), • Ember JS, • PostgresQL, • AWS, • Heroku, • Typescript, • React Native, • Terraform, • Any hire made outside of Spain would be a full-time contractor. Benefits for remote UK contractors include:, • OTE salary range: 50,000 - 65,000 GBP (yearly), • Flexible remote environment, • Continuing education stipend, • Language lessons with Preply (French-Italian-Spanish), • A friendly, collaborative team that values clear communication, • Opportunities for growth, mentorship, and learning new technologies, • A mission-driven product with real user impact, • First stage: Virtual interview with the People Team + Hiring Manager (30min), • Second stage: Tech test, • Final stage: Meet the General Manager + Hiring Manager (Online - 30min), • Post-offer / Pre-employment: Reference and employment verification check, • Ideal start date: Q2 2026 £50,000 - £65,000 a yearAirDNA seeks to attract the best-qualified candidates who support the mission, vision and values of the company and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. The company complies with all applicable state and local laws governing nondiscrimination in employment and prohibits unlawful harassment based on any of the aforementioned protected classes at every location in which the company operates. This applies to all terms, conditions and privileges of employment including but not limited to: hiring, assessments, probation, placement, benefits, promotion, demotion, termination, layoff, recall, transfer, leave of absence, compensation, training and development, social and recreational programs, education assistance and retirement. We are committed to making our application process and workplace accessible for individuals with disabilities. Upon request, AirDNA will reasonably accommodate applicants so they can participate in the application process unless doing so would create an undue hardship to AirDNA or a threat to these individuals, others in the workplace or the company as a whole. To request accommodation, please email _. Please allow for 24 hours to process your request. By applying for the above position, you will confirm that you have reviewed and agreed to our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Version 1’s market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 700 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack – Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JDEdwards, Peoplesoft and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and opportunity to drive value for our customers into 2024 and beyond. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3300+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle E-Business Suite SCM Functional Consultant You will be required to travel to the US 4-5 times, for 2-3 weeks per time in the first 12-18 months. Senior Oracle EBS SCM Consultant – Step into a High-Impact Role with Global Reach Are you a senior Oracle EBS SCM expert looking for something more? A bigger challenge? Global impact? At Version 1, we’re offering a rare opportunity to work on a major international Oracle EBS implementation – including multiple trips to the US over the next 12–18 months. Join an award-winning Oracle Partner with 700+ Oracle professionals and a track record of delivering transformational Supply Chain and ERP solutions to world-leading organisations. About the Role: We're looking for a Senior Oracle EBS SCM Functional Consultant to lead functional workstreams across core SCM modules. You’ll be front-and-centre with stakeholders, driving best practice processes, leading workshops, mapping complex integrations, and making critical design decisions. You’ll work closely with our global teams and prestigious clients across industries – especially in complex, regulated environments (GxP/GMP/SoX). Travel Alert: You’ll travel to the US 4–5 times (2–3 weeks per trip) in the first 12–18 months to deliver key phases of this high-profile engagement. Your Expertise: ✔ Deep Oracle EBS SCM experience: Procurement, Inventory, Order Management, Manufacturing (Discrete & Process), Costing, Planning ✔ Familiar with iProcurement, Supplier Portal, and EDI (ideal) ✔ Skilled in configuration, solution validation, training, and post-go-live support ✔ Experience with Oracle Cloud, OUM/AIM, and 3rd-party integrations is a plus ✔ Comfortable leading client teams, managing change, and owning delivery from end to end Why Join Version 1? • Career Acceleration: Structured growth with leadership coaching, mentoring, and quarterly development reviews, • Work-Life Balance: Flexible hybrid working with moments that matter, • Recognised Excellence: 10x Great Place to Work winner + annual Excellence Awards, • Generous Benefits:, • Quarterly profit share, • Pension, private healthcare, life assurance, • Enhanced maternity/paternity policies, • Large personal training budget & certification support Job Description The role will require capability in the key tasks of an implementation including: • Leading requirements workshops, • Challenging processes and advocating for industry best practice, • Workstream / Solution owner, • Requirements definition, • Process mapping/redesign, • Design and gap analysis, • Application configuration including migration of configuration from one environment to another, • Functional support of technical activities such as data migration, integration and reporting, • Leading solution validation workshops, • Testing support, • Training delivery, • Post go-live support and other related aspects of functional implementation advice and guidance. You will have customer-facing expertise in the following areas: • Oracle E-Business Suite: SCM, • Procurement including iProcurement & Supplier Portal, Procurement Contracts, EDI highly desired, • Inventory Management, • Product Management, • Cost Management, • Receiving, Shipping and Receipt Accounting, • Order Management & Pricing, • Manufacturing (Process + Discrete) & Quality, • Intercompany & Supply Chain & Financial Orchestration Flows, • Supply Chain Planning, • Experience with 3rd party integrations / collaboration & reporting tools, • Oracle EBS: Other areas – Account Payable & Receivable, Tax, Subledger Accounting, e-signatures (desirable), • Oracle Cloud experience highly desirable, but role is EBS focussed., • Oracle Reporting, • Familiarity of the Oracle OUM and/or AIM methodology, • Excellent written and verbal communication, • Experience of leading a team both internal and client, • Experience of working effectively within a team, • Organised and self-motivated, • Ability to multi-task and priorities across concurrent projects may be required., • Management of change requests through the development and testing lifecycle confirming to project management standards and scope, • Liaising with Oracle to ensure effective management of client SRs, • Ensure that clients are supported and kept up to date with latest Oracle Cloud quarterly releases, • Manage on-time project delivery and business expectations and ensure internal customer satisfaction, • Assist with risk management and change management on projects, • Advising clients on options, risks, and any impacts on other processes or systems, • Effectively communicating and driving project deliverables, • Completing tasks efficiently and in a timely manner, • Providing status and issue reports to the project manager/client on a regular basis, • Experience of GxP, GMP and SoX desired. Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. This is a hybrid role with occasional travel to a hub office so you MUST be commutable. Ashley Billington, Talent Acquisition – Enterprise Applications +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

Job title Installation Coordinator Function Installations, Customer Services Location Ripponden Reports to Installations Team Leader About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your o...

Job title Customer Resolutions Expert Function Customer Resolutions Location Ripponden Reports to Customer Resolutions Manager Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own ...

Job title Inside Sales Executive Function Sales Location Manchester/Ripponden Reports to Sales Manager Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to...

Job title Bids and Tender Manager Function Sales Location Ripponden Reports to Head of Bids and Tenders Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support...

Job title Business Development Executive Function Sales Location Manchester or Ripponden Reports to Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your o...

Job title Machines Sales Executive Function Sales Location Manchester/Ripponden Reports to Sales Manager Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your ow...

Job title Financial Query Coordinator Function Customer Service Management Location Ripponden Office/Hybrid Reports to Financial Queries Team Leader Responsible for staff None About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibi...

Job title Contracts Administrator Function Contract Management Team Location Ripponden Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsi...

Job title Consumables Team Leader Function Internal Sales Location Ripponden / Manchester Reports to Consumables Commercial Manager Responsible for staff TBC About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, p...

Job title Financial Query Coordinator Function Customer Service Management Location Ripponden Office/Hybrid Reports to Financial Queries Team Leader Responsible for staff None About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview We are looking for a proactive problem-solver and fixer to take ownership of financial queries and drive them through to clear, fair, and timely resolution. This role is centred on resolving customer and internal financial queries across all types of charges and invoices, ensuring clarity, accuracy, and confidence in what is owed and why. You will develop a strong understanding of the JLA organisation, its contracts, processes, and charging structures, and use this knowledge to confidently explain, investigate, and resolve queries. This includes constructively challenging internal processes or failures where needed, always with a focus on achieving the right outcome for both the customer and the business. The role requires you to manage queries from initial receipt through to conclusion, coordinating with colleagues across multiple departments to gather information, reach decisions, and close issues effectively. By bringing queries to resolution, you will contribute to improved customer experience, reduced dispute volumes, and stronger cash outcomes. We are looking for a professional, enthusiastic individual with a calm, analytical approach and the confidence to take ownership and see issues through. Experience in customer service, financial query handling, credit control or dispute resolution would be advantageous. Key tasks Take full ownership of financial queries from receipt through to resolution, ensuring issues are concluded clearly, accurately, and efficiently with minimal hand-offs. Resolve invoice queries across all charge types, including investigation of contract terms, pricing, billing accuracy, service delivery, and system outputs, providing clear explanations and outcomes to customers and internal stakeholders. Manage and progress cases where customer invoices require a valid purchase order, including: Investigating missing or incorrect purchase orders Working with customers and internal teams to obtain valid POs Re-issuing or correcting invoices where required Ensuring queries are concluded in a way that supports timely payment Act as the central point for the review and management of credit requests across the business, including: Validating credit requests against agreed criteria and supporting information Challenging incomplete or unsupported requests Raising approved credit adjustments accurately within the financial system Ensuring auditability and clarity of decision-making Manage multiple shared inboxes (Credit Control, Invoice Queries, Purchase Orders), triaging requests, assigning ownership, and ensuring agreed response and resolution timescales are met. Maintain clear visibility of all open queries and cases through structured case management, documenting root cause, investigation steps, actions taken, and final resolution. Build and manage effective working relationships across Finance, Sales, Operations, Service, and other support teams to enable timely investigation and resolution of complex issues. Proactively identify recurring issues, root causes, and process failures. Confidently explain contracts, charges, invoices, and financial processes to customers, resolving disputes fairly while protecting the interests of the business. Ensure query resolutions are handed back cleanly where appropriate, with clarity on outcomes, next steps, and any actions required to enable payment. Produce and manage reporting on high-value, complex, or aged queries, providing insight into themes, risks, and opportunities for improvement. Support continuous improvement by contributing to clearer billing processes, better internal controls, and improved query prevention activity. Deliver a consistently high standard of customer service, maintaining professionalism, empathy, and clarity even in complex or sensitive financial discussions. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) The ability to provide outstanding levels of customer service. Skilled in creating a network of internal contacts to support the resolution of customer queries Show great initiative and be eager to learn Be methodical and have great organisational skills Clear and accurate communication Problem Solving Empathy and Patience Rapport building Ownership A willingness to develop and be adaptable Excellent Time Management High level of emotional intelligence Computer Literate including Microsoft packages (Excel, Word, Outlook) Excellent Written Skills - Knowledge of service delivery and operations in a field-based environment - Familiarity with case management or CRM systems (e.g. Dynamics, Salesforce, Zendesk) - Understanding of financial /commercial levels (credits/compensation/retention impact) Experience (what you have done) Demonstrated ability to provide outstanding customer service and /or query resolution Demonstrated evidence of applying soft-skills such as empathy to resolving customer queries Demonstrated experience of taking ownership of customer queries Previous experience of working in a credit control environment Previous experience working in an internal complaints team Personal qualities (the way you think and act) Proactive and self-motivated Calm, confident and professional under pressure Detail focused with the ability to think systemically Comfortable taking ownership and accountability Collaborative TPBN1_UKTJ

Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. About the role… We are looking for a Business Support Coordinator (Administrator) to support our Yorkshire Water contract. What will your day look like… You will undertake administrative tasks including assisting with traffic management and permit requirement. The role will also involve an element of planning for on-site operatives. Tasks will include updating daily trackers and arranging site and office meetings with the Client and sub-contractors. The role will be based in Brighouse. About you… The ideal candidate will be confident in prioritising tasks and proficient in Microsoft Office, particularly Excel. You will be self-motivated with the ability to adapt to changes in workloads. You'll display excellent attention to detail and fantastic organisational skills. Knowledge of the water/waste water industry would be desirable but not essential. What’s in it for you… We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you. • 24 days holiday plus bank holidays • Company pension scheme • Life assurance • Family friendly policies • A selection of lifestyle benefit options • Financial wellbeing programme • Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues • We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About us… We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, Scottish Power Energy Networks. We are an equal opportunities employer..... We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we’re making sure we keep up the progress with our Communities of Practice, who help us do just that. What next... We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process. If you have any questions, please reach out for an informal discussion

Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. About the role… Working with the Planning Team Leader and a wider team of Planners, you will ensure work is coordinated and scheduled efficiently for our Field Operatives. This is a hybrid role based in our Brighouse office 3 days per week. What will your day look like… Planning a full schedule of works in-line with the set targets, planning ahead by 7 days. Keeping a track of ‘Ops non-completions’ throughout the day and planning ‘top-up work’ to meet the completion targets. Working closely with Stores/Supervisors in order to plan and complete jobs. Answering and resolving customer enquiries Answering incoming calls from ‘Customer’ and Yorkshire Water in line with the contract SLA’s Building effective working relationships with the Field Operations. Undertaking ad-hoc projects as required by the Planning Team Leader. About you… This role is perfect for someone with good interpersonal skills and the ability to communicate effectively at all levels. You will be Client and Customer focussed with a drive to move forward and bring betterment in each task that you carry out. You will have good IT skills (particularly in Microsoft Word/Excel) along with strong administrative skills and a knowledge of scheduling function. What’s in it for you… We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you. 24 days holiday plus bank holidays Company pension scheme Life assurance Family friendly policies A selection of lifestyle benefit options Financial wellbeing programme Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues * We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About us… We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, Scottish Power Energy Networks and Scottish Water We are an equal opportunities employer..... We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we’re making sure we keep up the progress with our Communities of Practice, who help us do just that. What next... We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process. If you have any questions, please reach out for an informal discussion

About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. Role overview You will be responsible for the learning pathways of the Sales organisation and responsible for education and development of the inside sales employees. Using traditional classroom, virtual and online training methods to ensure the correct delivery methods are applied and reinforcement is in place. Key tasks Responsible for the design, delivery, assessment and evaluation of all training and development activity for the companys sales staff. Conduct training needs analysis to identify skill and knowledge gaps across a cultural and geographical diverse organisation. Work closely with the sales leadership team in the identification of training needs. Creation of annual plans for the delivery of Learning & Development initiatives to meet the business needs and support the sales teams as part of the companys wider growth strategy. Work with the marketing and customer service teams to help ensure shared focus and best practice. Maintain accurate records for all training. Build a core competency skills matrix for each role within the sales function. Produce reports to update the business on sales staff development. Provide coaching for Sales Managers in the on-going development of staff. Criteria Knowledge and Skills (what you know and what you can do) Knowledge of e-learning initiatives would be highly advantageous. Understanding of the dynamic relationship between sales and marketing Confident in all elements of the training cycle. Organised, creative and a strong team player with a can-do attitude. Ability to work independently and prioritise workload. Work to strict deadlines. Confidence to work with a range of levels both internally and externally. Ability to challenge views and conventional thinking. Experience (what you have done) Experience of a fast-paced and target driven environment. Highly experienced in the design and delivery of selling skills training. programmes across a culturally and geographically diverse organisation. Previous experience in both working with and training people in the effective use of a Customer Relationship Management/Customer Database system would be beneficial. Experience of delivering blended learning approaches to a wide variety of staff. Previous experience of selling in a premium brand environment. Experience using all of the MS Office programmes, in particular PowerPoint, Excel and Word. Personal qualities (the way you think and act) You will be highly Performance driven and be able to focus where the primary goal is to drive opportunity growth within the teams. You will be highly resilient and able to operate successfully in a fast-paced environment, with ability to drive business results. Action orientated, Down-to-earth, energetic, pragmatic, collaborative and willing to roll up your sleeves displaying a show them how to do it leadership style when required. You will be able to manage and build relationships effectively across multiple departments whilst maintaining a sales focus and become a key stakeholder for business deliverables. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! TPBN1_UKTJ

Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. About the role… We are looking for a Quantity Surveyor to join our Commercial team, working on our Yorkshire Water account. This is a permanent role and will include a home working and office-based split, based from Brighouse. What will your day look like… • Working within the Commercial Team to ensure full compliance with Avove systems, processes, and commercial procedures • Working to strict internal and contractual deadlines, including those set out in Framework Agreements and NEC contracts • Assisting with the creation, monitoring, and financial reporting of subcontract orders, ensuring accurate cost control • Supporting the Commercial Lead in managing project costs, including preparation of financial statements and weekly/monthly reports • Assisting in the procurement and administration of construction contracts and the ongoing management of subcontractors • Collating and maintaining accurate commercial records, including variations, claims, extensions of time, and final accounts • Working closely with internal stakeholders and project teams to support payment applications, subcontractor administration, and commercial close-out of contracts About you… This role is ideal for someone with a commercial background. Experience within the utilities sector would be advantageous but is not essential. A relevant degree qualification, or working towards RICS or an equivalent professional accreditation, is desirable, along with knowledge or experience of working under Framework Agreements and NEC3 or NEC4 contracts. You will be a strong relationship builder with a customer-focused approach, excellent communication skills, and the ability to manage your time effectively, work to strict deadlines, and collaborate successfully within a team. What’s in it for you… We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you. • 24 days holiday plus bank holidays • Company pension scheme • Life assurance • Family friendly policies • A selection of lifestyle benefit options • Financial wellbeing programme • Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues • We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About us… We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, Scottish Power Energy Networks. We are an equal opportunities employer..... We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we’re making sure we keep up the progress with our Communities of Practice, who help us do just that. What next... We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process. If you have any questions, please reach out for an informal discussion

Job title Business Development Executive Function Sales Location Manchester or Ripponden Reports to Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Our Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLAs customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. Key tasks Making outbound sales calls using leads generated through our digital marketing team Making outbound strategy dials for business development across multiple markets, verticals and sectors Developing sales opportunities in partnership with your field sales colleagues Meeting/exceeding dynamic KPIs set within the contact centre Service Delivery Demonstrate an understanding of what service delivery excellence is for your role Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk Awareness of your operational and regulation risks which may impact on your role Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Confident and effective communicator Knowledge of all Microsoft office applications Possess a strong understanding of our products, our competition in the industry and positioning Experience (what you have done) Experience of outbound lead generation/telesales Experience of working in a customer-centric position either face to face or over the phone Have worked in a commercially driven environment Personal qualities (the way you think and act) The ability to work successfully in a fast-paced, target-driven environment Highly motivated A curious mind, interested in our customers, our markets and our business Eager to learn and build a career in a dynamic sales organisation Driven by the desire to succeed Able to show initiative Qualifications TPBN1_UKTJ

Job title Installation Coordinator Function Installations Location Ripponden Reports to Installations Team Leader Responsible for staff N/A About our business The JLA story began in 1973 when we started out as a family run commercial laundry business; weve experienced rapid growth since and were now market leaders, providing laundry, catering, heating, fire safety, infection control, and air conditioning solutions. JLA is a thriving place to work; its dynamic, fast paced and full of variety. With constant innovation in our products as well as constant investment in our workplace and employees, JLA is an exciting place to be. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Our Installation Coordinators are absolutely vital to our success at JLA. The ideal candidate will have experience working with customers in multiple forms of communication. The role can be demanding and would suit a person who is comfortable and thrives working with differing priorities. Key tasks Service Delivery Managing the scheduling and administration of installations for our customers Keeping customers up to date throughout each stage of the process Delivering IFS to install not to exceed 13 days Completing post install NPS calls with the customer The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position TPBN1_UKTJ

Heavy Vehicle Lecturer Full Time | Permanent - Based in Yorkshire Salary: £30,000- £43,000 per annum Are you an experienced Heavy Vehicle Technician looking for a rewarding new challenge? Have you considered passing your knowledge and skills on to the next generation of engineers? We are seeking a passionate and knowledgeable Heavy Vehicle Lecturer to join our Engineering team at our Yorkshire-based college. Whether you're already teaching or you're currently working in industry and ready for a career change, we'd love to hear from you. The Role Based within our Engineering Centre, you will deliver high-quality teaching and learning to apprentices and full-time learners, including school leavers and adult students. You will play a key role in helping students develop the technical knowledge, practical s Key responsibilities include: Planning, preparing and delivering engaging lessons and practical training sessions Developing programmes of study that meet the needs of diverse learners Creating a positive and inclusive learning environment Supporting learners to achieve their qualifications and career goals Monitoring learner progress and providing constructive feedback Promoting high standards of behaviour, attendance and achievement Embedding the College's values of Kindness, Unity and Excellence in all aspects of your work About You We welcome applications from both experienced lecturers and industry professionals looking to move into education. To be successful, you will have: A minimum Level 3 qualification in Heavy Vehicle Maintenance or a related subject (or equivalent industry competence) At least 5 years' industry experience within the heavy vehicle sector Excellent communication and interpersonal skills A passion for developing and supporting young people and adult learners The ability to motivate, engage and inspire learners of all abilities Our benefits include: 40-50 days annual leave Teachers' Pension Scheme with 23.68% employer contribution Full teaching qualification funded by the College for candidates new to education Structured mentoring and support programme Financial support towards external qualifications Development opportunities for current and aspiring managers Employee Assistance Programme Retail, leisure and lifestyle discounts Reduced Metro travel Excellent work-life balance A supportive and collaborative working environment Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd (11351060) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited (11351060) acts as an Employment Agency. TPBN1_UKTJ

Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. About the role… As a Site Manager working on our Yorkshire Water contract, you will be responsible for site operations, directing and organising site activities to ensure that planned work is delivered safely and on time. Waste Water experience experience would be beneficial for this role. The role will be based in Brighouse. The role requires a full Driving License. What will your day look like… • Ensuring projects are delivered within budget, to programme and safely. • Ensuring a suitably competent workforce (including subcontractors) is in place to complete all site activities • Undertaking site audits and inspections to ensure Health and Safety compliance with relevant legislation. • Performing quality checks in-line with contract specification and contract statement of requirements, maintaining accurate records of site resources, materials and plant. • Producing daily resource sheets, weekly plant returns, weekly materials returns and subcontract performance reports. • Demonstrating excellent stakeholder management; working with customers, clients, local authorities and third parties in relation to past, present or future works. About you… You will use your excellent communication skills to liaise with a wide range of internal and external stakeholders, using your initiative to make sound judgements and decisions. You will be skilled in conflict resolution, problem solving and effective negotiation. You may also have coaching experience and the ability to lead and nurture a team. You will have a strong understanding of programme delivery processes, a working knowledge of the NEC form of contract along with good knowledge of construction techniques associated with responsible programmes of work. You will also have a good understanding of applicable construction legislation, including HSEQ. You will also hold the following qualifications: • HNC or above qualified (preferably in an engineering discipline) • Preferably Chartered Status but not essential • SMSTS • Temporary works supervisor • CSCS or SHEA • First Aid • LOLER Appointed persons. • CDM awareness • Confined Space (Medium Risk) What’s in it for you… We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you. • 24 days holiday plus bank holidays • Car allowance/company car • Company pension scheme • Life assurance • Family friendly policies • A selection of lifestyle benefit options • Financial wellbeing programme • Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues • We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About us… We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, Scottish Power Energy Networks. We are an equal opportunities employer..... We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we’re making sure we keep up the progress with our Communities of Practice, who help us do just that. What next... We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process. If you have any questions, please reach out for an informal discussion

Heavy Vehicle Lecturer Full Time | Permanent - Based in Yorkshire Salary: £30,000- £43,000 per annum Are you an experienced Heavy Vehicle Technician looking for a rewarding new challenge? Have you considered passing your knowledge and skills on to the next generation of engineers? We are seeking a passionate and knowledgeable Heavy Vehicle Lecturer to join our Engineering team at our Yorkshire-based college. Whether you're already teaching or you're currently working in industry and ready for a career change, we'd love to hear from you. The Role Based within our Engineering Centre, you will deliver high-quality teaching and learning to apprentices and full-time learners, including school leavers and adult students. You will play a key role in helping students develop the technical knowledge, practical s Key responsibilities include: Planning, preparing and delivering engaging lessons and practical training sessions Developing programmes of study that meet the needs of diverse learners Creating a positive and inclusive learning environment Supporting learners to achieve their qualifications and career goals Monitoring learner progress and providing constructive feedback Promoting high standards of behaviour, attendance and achievement Embedding the College's values of Kindness, Unity and Excellence in all aspects of your work About You We welcome applications from both experienced lecturers and industry professionals looking to move into education. To be successful, you will have: A minimum Level 3 qualification in Heavy Vehicle Maintenance or a related subject (or equivalent industry competence) At least 5 years' industry experience within the heavy vehicle sector Excellent communication and interpersonal skills A passion for developing and supporting young people and adult learners The ability to motivate, engage and inspire learners of all abilitiesOur benefits include: 40-50 days annual leave Teachers' Pension Scheme with 23.68% employer contribution Full teaching qualification funded by the College for candidates new to education Structured mentoring and support programme Financial support towards external qualifications Development opportunities for current and aspiring managers Employee Assistance Programme Retail, leisure and lifestyle discounts Reduced Metro travel Excellent work-life balance A supportive and collaborative working environmentImportant Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd ((phone number removed)) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. © Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency

Position: Senior Funeral Director Location: Highfield Funeral Directors, Huddersfield Job Type: Full time, 38.33 Hours per week Salary: £34,342.15 per annum We are looking for a compassionate and committed Senior Funeral Director to join our team at Highfield Funeral Directors, Huddersfield, as someone who takes pride in supporting families with care and professionalism. You will play a key leadership role in overseeing funeral arrangements, guiding and developing your team, and building strong relationships with local partners and the wider community to ensure every service is delivered with respect and excellence. Why This Role Matters... As a Senior Funeral Director, you will be responsible for team performance, development, and operational leadership, supporting the Cluster Manager in achieving business objectives. This role ensures consistent compliance, client satisfaction, and staff excellence, fostering a culture of empathy, professionalism, and continuous improvement. Your Impact and Responsibilities... As a Senior Funeral Director, you lead by example, guiding families with empathy and professionalism, while supporting your team to do the same. You'll spend around 70% of your time delivering and overseeing services, and the rest managing the day-to-day operations of one or more branches, including the team. You'll be responsible for ensuring high standards of care, training, service delivery, and local marketing, creating a culture where your team is proud of the work they do and families feel informed, respected, and looked after. As a Senior Funeral Director, you will: Deliver complex funeral arrangements with professionalism - ensuring all funeral arrangements are respectful, appropriate, and reflect the client's wishes. Oversee branch standards and ensure timely, high-quality care of the deceased. Participate in an out-of-hours on-call rota (including nights/weekends) to support families - providing out of hours support, including dignified collection and transfer of the deceased into care. Lead on recruitment, onboarding and ongoing performance reviews, undertaking regular 121's. Ensure back-of-house teams have responsibilities, and ensure seamless scheduling and service coordination. Support the Cluster Manager in overseeing branch performance, audits, and compliance processes. Identify service gaps and recommend improvements to processes and training. Take responsibility for ensuring funeral plan banks are replenished. Ensure all team members are Funeral Plan Consultant (FPC) trained. Skills and Knowledge... Comfortable leading and motivating a team to uphold the highest standards of professionalism, presentation, and service delivery. Empathetic, service-oriented, and committed to excellent client outcomes. Understanding of the nature of the role and is prepared to assist families whenever needed, ensuring continuous care and operational effectiveness. Able to follow strict procedures, maintain accurate records, and ensure adherence to legal and company regulations. Confident working independently and thrives on delivering results. Flexibility to work evenings, weekends and on-call. Understanding of operational efficiency, service offerings, and financial considerations within the funeral industry. What We Offer... Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme. Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Holiday Allowance: Start with a generous leave entitlement of 33 days per year, inclusive of Bank Holidays. Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement. What are the next steps? If this sounds like the right role for you and you're ready to bring care and professionalism to an essential service, click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps. About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. We are now building the UK's leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion andmake the UK a world leader in end-of-life care. Here to help, whenever you need. FCA Statement Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to upholding the highest standards, which we achieve by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be asked to provide your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions. Therefore, we recommend submitting your application as early as possible. TPBN1_UKTJ

Join us as a Product & Proposition Manager - Financial Assistance Lifecycle Strategy, where you will focus on technology transformation and shape end-to-end customer journeys for customers experiencing financial difficulty, defining the support and solutions available to them. To be successful as a

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BANK BARCLAYS seeks a Product & Proposition Manager to lead financial assistance lifecycle strategy. Focus on transforming technology and improving customer journeys for those facing financial difficulties.

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