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Job Title: Reception Supervisor \n Location: Watford, Hertfordshire \n Position Type: Full-Time, Permanent \n Salary: Competitive + Industry-Leading Benefits The Role\n We are seeking a welcoming, professional, and guest-focused Reception Supervisor to join an ultra-professional Front of House team. \n In this key leadership role, you will work closely with the Reception Manager to oversee day-to-day desk operations,... \n \n ZIPC1_UKTJ

You’ll mentor your staff, plan shifts to ensure proper cover, and enjoy the fast-paced environment while maintaining high standards of service.

TRG brands (brunning & price pubs, barburrito and more).

TRG brands (brunning & price pubs, barburrito and more).

Our client is looking for a driven, customer facing Resident Services Manager to lead on front of house operations and resident services at a luxury residential development in West London. Position: Resident Services Manager Working Hours: 8:30am-5pm, Monday-Friday Salary: £45,000 per annum Loca

Watford is seeking a Junior Front of House Manager for a full-time, on-site role.You’ll work at the heart of a busy restaurant, supporting the team, mentoring staff, and stepping up when needed to ensure seamless service for guests.As a junior manager, you’ll help plan shifts, manage labour acro

Whitbread's London Harrow Premier Inn is recruiting for a Duty Manager.You will lead shifts across the hotel, support multiple teams, and ensure a great guest stay.The role offers a permanent contract with guaranteed hours and full training from day one.Kenton Road, Kenton, Middlesex.This is a front

Seeking a Membership Manager for a family club in London to drive membership sales, build community, manage front-of-house, and lead a team, ensuring exceptional member experiences.

BRAND INTRODUCTION At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story and within everyone, our team creates unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition and their creativity that shapes our future. Join us and become part of a culture that celebrates individuality, nurtures potential and upholds the very highest standards of the art of hospitality. SCOPE & GENERAL PURPOSE The Assistant Night Manager supports the Night Manager in overseeing all hotel operations during the night shift, ensuring exceptional guest service, safety, and operational excellence. Acting as a key point of contact for both guests and team members, this role plays a vital part in delivering a seamless overnight experience. With a hands-on approach, the Assistant Night Manager assists in supervising the night team, resolving guest concerns, and ensuring all nightly procedures, including audits and reporting, are completed accurately. This position requires strong attention to detail, initiative, and a commitment to always upholding Montcalm Collections luxury standards. LEADERSHIP COMPETENCIES 1. Leadership & Team Support Supports the Night Manager in guiding and coordinating the night team, including reception, porters, security, and night auditors. Helps maintain team motivation, ensuring colleagues remain informed, engaged, and guest-focused throughout the shift. Provides day-to-day support and guidance to uphold luxury service standards. 2. Guest Service Excellence Acts as a key point of contact for guests during the night, delivering attentive and personalised service. Anticipates guest needs, responds promptly to requests, and supports the resolution of issues. Assists with VIP arrivals, in-house guest care, and late check-ins/check-outs. 3. Operational Support Supports the smooth running of front of house and overall hotel operations overnight. Assists in completing nightly audit and reporting procedures accurately. Coordinates with housekeeping, maintenance, and F&B teams to ensure readiness for the following day. 4. Safety & Security Awareness Supports the implementation of hotel security procedures to ensure a safe environment for guests and team members. Conducts regular checks of the property, identifying and reporting any potential risks. Assists in responding to safety concerns, maintaining awareness and vigilance throughout the shift. 5. Incident & Risk Support Assists the Night Manager in handling emergencies or unexpected incidents with professionalism and composure. Ensures adherence to health, safety, security, and data protection standards. Supports the protection of the hotels reputation through calm and effective communication. 6. Communication & Reporting Supports the preparation of clear and detailed handovers for the morning management team. Maintains accurate records of incidents, guest feedback, and operational matters. Represents the brand professionally in all guest and team interactions. 7. Problem Solving & Decision Making Handles day-to-day guest concerns and operational challenges, escalating when necessary. Uses initiative to resolve issues efficiently while maintaining service standards. Demonstrates good judgement in balancing guest satisfaction with operational needs. KEY RESPONSIBILIES The Assistant Night Manager supports the leadership of the night shift team across Front Office, Housekeeping, Security, and Food and Beverage, ensuring smooth and efficient overnight operations. They act as a key point of contact for guests, delivering warm, professional, and personalised service, while assisting with check-ins, check-outs, and all overnight guest requests with efficiency and discretion. They are responsible for handling guest queries and concerns promptly, escalating more complex matters to the Night Manager when necessary. The role includes supporting the coordination of VIP arrivals, late check-ins, and early departures, ensuring all special requirements are met to the highest standard. The Assistant Night Manager contributes to the completion of nightly audit procedures, ensuring accuracy in financial reporting and system updates, while monitoring room availability and ensuring all guest information is recorded correctly. They ensure the Front Desk remains fully operational and guest-focused throughout the shift. Maintaining safety and security is a key aspect of the role, including carrying out regular property checks, supporting the implementation of hotel security procedures, and responding appropriately to any incidents. The Assistant Night Manager also assists in preparing detailed shift reports and handovers for the morning management team. Close coordination with Housekeeping and Maintenance teams is essential to ensure the hotel is fully prepared for the day ahead. The role requires adherence to all operational procedures, health and safety standards, and data protection policies. In addition, the Assistant Night Manager provides guidance and support to night team members, fostering a positive and collaborative working environment. They are expected to step in and lead the shift in the absence of the Night Manager, demonstrating confidence, professionalism, and sound decision-making. They uphold Montcalm Collections standards of service, professionalism, and discretion in all interactions, support the training and development of team members, and respond effectively to emergencies in line with hotel procedures, including fire evacuation protocols. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. SKILLS & QUALIFICATIONS Previous experience within Front Office operations, ideally within a luxury or upscale hotel environment. Experience in a supervisory or senior team member role, with exposure to night shifts considered an advantage. Familiarity with Opera PMS or similar hotel management systems. Good understanding of financial procedures, with the ability to support nightly audit processes accurately. Strong organisational skills and attention to detail, ensuring accuracy in guest records and reporting. Confident communication skills, with the ability to interact professionally with guests and colleagues. Ability to remain calm under pressure and resolve guest concerns effectively. Fluent English is essential; additional languages are highly desirable. WORKING CONDITIONS Full-time position with overnight shifts. Flexibility required to work weekends and bank holidays. Role involves extended periods of standing and walking. Regular interaction with guests during late-night and early-morning hours. TPBN1_UKCT

Restaurant Floor Manager Beefbar at Dear Jackie We are looking for an exceptional Floor Manager to join the team at Beefbar at Dear Jackie one of the most exciting restaurant openings in London this year. Beefbar is a globally celebrated dining concept with locations across three continents, renowned for its exceptional meat, bold flavours, and a guest experience that is as memorable as it is refined. Now it is coming to Soho and this is your opportunity to be part of it from day one. Beefbar at Dear Jackie opens in mid-September and pre-opening recruitment is well underway. Joining a new opening means being part of something from the very beginning helping to shape the culture, the standards, and the energy of a restaurant that is set to become one of Londons most talked-about destinations. This is a role for a natural leader someone who walks onto the floor and instantly lifts the energy of the room, who sets the standard for every shift, and who inspires a team to deliver service that goes far beyond the expected. If you thrive in the spotlight of a busy service, love developing people, and take genuine pride in running a seamless operation, this could be your next great opportunity. On Target Earnings The on target earning potential for this role is £44,000 per annum based on working 40 hours over 5 days a week comprising a base salary of £16.50 per hour plus a qualified estimate of £9,586 per annum in gratuities and service charge. Please note this is a projected tronc and OTE. What is in it for you? Inclusion in the Tronc scheme, covering both Rooms and F&B service charge. 30 days holiday inclusive of bank holidays, increasing with length of service. Bravo Broadwick our bespoke reward and recognition scheme celebrating birthdays, work anniversaries, and inspirational service. Pension scheme, season ticket travel loan, cycle-to-work scheme, and Medicash health plan. Complimentary taxi home if your shift finishes after 12.30am. Great food and drink during your shift. Designer outfits that represent our spirit and personality fresh and ready for every shift. Support from our Employee Assistance Programme, wellbeing initiatives, and a company discretionary sick pay scheme after 6 months of service. Refer a friend bonus (£1,000 for chefs / £500 for all other roles), friends and family discounts, and a complimentary Guest Experience on successful completion of your probationary period. Why You? As a Restaurant Floor Manager at Beefbar at Dear Jackie, you will be the driving force behind every service. You will own the shift from start to finish leading the pre-service briefing, organising the floor, deploying the team with confidence, and maintaining the pace, energy, and standards that will define Beefbar at Dear Jackie as one of Londons most talked-about new openings. You will oversee operations across Beefbar at Dear Jackie and our stunning 28-cover Private Dining Room on the 8th floor, with its breathtaking views across the London skyline. No two shifts are the same and that variety is part of what makes this role so rewarding. Your role is as much about people as it is about operations. You will supervise, coach, and inspire the front-of-house team throughout every shift stepping in where needed, recognising great performance, and always leading by example. As part of the founding team, you will play a pivotal role in establishing the culture and standards that will carry Beefbar at Dear Jackie forward from its very first service. You will be the person the team looks to when the pace picks up, and the reason guests leave feeling genuinely looked after. We believe in flexibility and multi-skilling, and you may be asked to support different areas of the operation to meet the needs of our guests and colleagues. You will work alongside brilliant people across the hotel, operating as one seamless team with a shared commitment to exceptional hospitality. What do we need from you? Proven experience in a floor management or supervisory role within a luxury hospitality or premium restaurant environment. Demonstrated ability to run and organise a service shift from briefing through to close, maintaining standards throughout. An inspiring people manager who leads from the front, motivates a team under pressure, and brings out the best in every individual. Excellent verbal communication skills, with the confidence and presence to command a busy floor while remaining warm and personable. Sharp organisational skills able to plan ahead, react quickly, and keep every moving part of a service running smoothly. A creative thinker with a can-do attitude and meticulous attention to detail. A deep passion for delivering exceptional guest experiences and the drive to continually raise the bar. Availability to work 40 hours over 5 days per week, including evenings and weekends on a rota basis. Why us? We are bringing the spirit of Soho to life in one of Londons most exciting new restaurants. Joining Beefbar at Dear Jackie means stepping into a landmark opening a world-class dining concept landing in one of the worlds great neighbourhoods, where your leadership will genuinely shape the experience from the very first shift. We are enthusiastic, generous, respectful, and utterly committed to delivering exceptional experiences for our guests and for each other. We celebrate diversity, inclusion, and forward-thinking in everything we do, and we take real pride in being a place where great people can build brilliant careers. If you are a confident, inspiring leader who loves the energy of a great service and wants to be part of something truly special from day one we would love to hear from you. Apply now. How to apply If you are interested in joining the Beefbar at Dear Jackie team, please click apply. Please note we do not accept direct applications. Broadwick Soho is committed to responding to every application. Due to the volume of applications we receive, please allow up to one week for us to review and respond. All applicants must be eligible to work in the UK. TPBN1_UKCT

Are you an experienced Restaurant Manager with a passion for delivering exceptional customer service? We're looking for a confident and hands-on leader to manage the day-to-day operations of a busy, well-established Indian restaurant near Putney. Responsibilities: Oversee the day-to-day running of the restaurant. Lead, train, and inspire the front-of-house team. Deliver exceptional customer service and resolve guest queries professionally. Manage staff rotas, recruitment, and performance. Ensure compliance with food hygiene, health & safety, and licensing regulations. Monitor stock levels and control labour and operating costs. Work closely with senior management to maximise sales and profitability. Maintain high standards of presentation, cleanliness, and service throughout the restaurant. Requirements: Previous experience as an Assistant Manager or Restaurant Manager in a busy, restaurant. Strong leadership and people management skills. Excellent communication and organisational abilities. Commercially aware with experience managing costs and driving sales. Passionate about hospitality and delivering outstanding customer experiences. Experience within an Indian or Asian restaurant is highly desirable. Benefits: Competitive salary of £38,000£40,000 per year Opportunity to join a respected and growing restaurant business. Supportive working environment with genuine career progression opportunities. Staff meals while on duty. Ongoing training and professional development. TPBN1_UKCT

Assistant Manager | Premium Food-Led Pub Salary: Up to £35,000 + Bonus + Excellent Benefits Are you an experienced Assistant Manager looking to join a growing independent hospitality group? We're recruiting for an Assistant Manager to join a well-established collection of premium food-led pubs with rooms. This is a fantastic opportunity to work for a people-focused business that genuinely invests in its teams, offers excellent career development and promotes from within. The Role As Assistant Manager, you'll work alongside the General Manager to deliver exceptional guest experiences while leading and developing a passionate team. You'll be responsible for: Supporting the day-to-day running of the business Leading and motivating the front-of-house team Delivering outstanding service standards Driving sales and maintaining operational excellence Supporting recruitment, training and team development Managing stock, compliance and financial controls Taking responsibility for the business in the General Manager's absence About You You'll have: Experience as an Assistant Manager, Deputy Manager or an experienced Supervisor ready to step up A passion for hospitality and quality food and drink Strong leadership and people development skills A hands-on approach and excellent communication skills The ability to thrive in a busy, food-led environment What's in it for you? Salary up to £35,000 Performance-related bonus Excellent training and development Genuine opportunities for career progression Staff discounts and company benefits Supportive, people-first culture Join a growing independent hospitality group with exciting future plans If you're ready for your next challenge and want to be part of a business where your contribution is recognised and your career can flourish, we'd love to hear from you. Apply today for a confidential conversation. TPBN1_UKCT

Front of House Manager - Hemel Hempstead | From £38,000 + fantastic hotel benefits and career development We're looking for an experienced Front of House Manager to join a well-established branded Hotel in Hemel Hempstead. This is an exciting opportunity for a confident hospitality leader to take ownership of the Reception operation, develop a motivated team and deliver outstanding guest experiences in a busy, well-connected property. Why apply? You'll enjoy a strong benefits package, including: Discounted stays for friends and family 50% discount in restaurants and bars 24/7 Employee Assistance Programme supporting your wellbeing High-street discounts on shops, experiences and more Up to 40% savings through the Cycle to Work Scheme Monthly and annual service awardsKey Responsibilities: As Front of House Manager, you'll lead the team and oversee the smooth running of the guest-facing operation. You'll be responsible for maintaining high standards while supporting commercial performance and the wider Hotel operation. Lead, motivate and develop the front-of-house team Ensure consistently excellent customer service standards Handle guest queries and resolve issues promptly and professionally Oversee bookings and Reception operations to maximise revenue Monitor departmental costs against forecasted business levels Maintain and continually improve operating standards Work closely with Accounts and Revenue teams on paymasters, allowances and adjustments Identify opportunities to maximise sales revenue and achieve targets Support health, safety, food safety, security and payment card compliance Work collaboratively with other departments to ensure operational efficiency What we're looking for: We're seeking a proactive hospitality professional with strong leadership skills and a genuine passion for creating memorable guest experiences. Previous experience as a Front Office Manager or in a similar leadership role Strong team management and communication skills Excellent customer service and problem-solving abilities Experience working in a fast-paced Hotel environment Medium to large property operational experience preferred Previous branded hotel experience would be advantageous A confident, proactive leader with a positive, can-do attitude A bubbly personality and passion for delivering exceptional guest experiencesIf you're ready to take your next step as a Front of House Manager in Hemel Hempstead, this is a fantastic opportunity to join a professional team where your leadership and achievements will be recognised. Apply now and take the next step in your hospitality career. Job Number │ 47969 / INDFOH Location │ Hemel Hempstead Role │ Front of House Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

GENERAL MANAGER PUB Position: General Manager Location: London / Greater London Employment: Full-Time Salary: Competitive dependent on venue and experience ROLE OVERVIEW We are looking for an experienced, commercially focused and passionate General Manager to take full ownership of one of our busy pub venues. This is a hands-on leadership role with responsibility for the complete day-to-day operation of the business, including sales, profitability, people, customer experience, licensing, stock, labour control and operational standards. We are looking for someone who treats the venue as their own business driving sales, developing their team, maintaining excellent standards and constantly looking for opportunities to improve performance. KEY RESPONSIBILITIES COMMERCIAL PERFORMANCE & SALES Take full ownership of the financial and operational performance of the venue. Drive weekly sales and identify opportunities to grow the business. Understand the venues local market, customers and competitors. Develop initiatives to increase footfall, frequency of visits and customer spend. Maximise opportunities around sport, entertainment, events and key trading dates. Monitor weekly sales performance against targets and previous periods. Understand and manage controllable costs. Deliver agreed labour, stock and profitability targets. Take action quickly when performance falls below expectations. PEOPLE & LEADERSHIP Recruit, train, motivate and retain a strong venue team. Lead from the front and maintain a visible management presence. Create clear expectations and accountability throughout the team. Produce effective rotas based on forecast sales and business requirements. Control labour costs without compromising service or operational standards. Conduct team inductions, training, reviews and performance management. Develop Assistant Managers and future leaders within the business. Deal professionally and consistently with performance, conduct and attendance issues. Create a positive working environment where employees understand what is expected of them. CUSTOMER EXPERIENCE Ensure customers receive consistently excellent service. Maintain a welcoming, safe and professional environment. Deal with customer feedback and complaints quickly and appropriately. Develop strong relationships with regular customers and the local community. Maintain a strong management presence during peak trading periods. STOCK & FINANCIAL CONTROL Take responsibility for stock management and stock results. Ensure deliveries, transfers, wastage and stock movements are correctly controlled. Investigate stock discrepancies and implement corrective action. Maintain strong cash-handling and banking procedures. Monitor discounts, refunds, voids and other till activity. Protect the business against unnecessary loss, waste and theft. Understand weekly financial performance and take action to improve results. STANDARDS & COMPLIANCE Maintain exceptional front-of-house, back-of-house, cellar and external standards. Ensure opening and closing procedures are consistently completed. Maintain excellent cellar management and product quality. Ensure all food safety, health & safety and fire safety requirements are followed. Ensure the venue operates in accordance with its Premises Licence. Maintain Challenge 25 and responsible alcohol retailing procedures. Ensure required checks, records and compliance documentation are completed accurately. Identify maintenance issues and ensure they are reported and followed through. MARKETING & BUSINESS DEVELOPMENT Actively promote the venue within the local community. Maintain an engaging and consistent social media presence. Promote live sport, entertainment, food, drinks and events effectively. Develop relationships with local businesses, residents and community organisations. Identify opportunities for private bookings, parties, functions and group reservations. Work with senior management to develop the venues longer-term business plan. WHAT WERE LOOKING FOR The successful candidate should demonstrate: Previous General Manager, Deputy Manager or senior pub management experience. Strong leadership and people-management skills. A proven ability to drive sales and improve business performance. Strong commercial awareness. Understanding of labour %, stock %, margins and controllable costs. Excellent operational standards. Strong communication and organisational skills. Confidence managing a busy late-night and/or high-volume operation where applicable. Ability to recruit, develop and retain a strong team. A proactive approach to problem solving. Flexibility to work evenings, weekends and key trading periods. A Personal Licence is desirable, or the successful candidate must be willing and eligible to obtain one. THE PERSON Were looking for more than someone who can simply run shifts. We want a General Manager who is prepared to take ownership of the business . You should be commercially ambitious, passionate about hospitality and comfortable being accountable for results. You will understand that great pubs are built through strong teams, excellent standards, consistent customer service and active involvement in the local community. You should constantly be asking: How can we improve? How can we increase sales? How can we improve the customer experience? How can we develop our people? KEY MEASURES OF SUCCESS Performance will be measured across areas including: Sales growth Labour performance Stock results Profitability and cost control Customer feedback Operational and compliance standards Team recruitment and retention Staff development Local marketing and social media activity Events and entertainment performance Overall venue presentation WHAT WE OFFER Competitive salary and package dependent on venue and experience. Opportunity to manage an established pub business. Support from an experienced senior operations team. Training and development. Genuine opportunities for career progression. The opportunity to make a real impact on the direction and performance of your venue. PEOPLE STANDARDS FUN Our General Managers are at the heart of our businesses. We want leaders who develop great teams, maintain excellent standards and create pubs that customers genuinely enjoy visiting. TPBN1_UKCT

F&B Supervisor - Relocation to Malta is required Private Members' Club | Front of House Leadership | €19,200 - €20,400 KEY DETAILS Location: Malta Compensation: €19,200-€20,400 per annum plus service charge and benefits package Reports to: F&B Manager Contract: Permanent | Full Time Schedule: 40 hours per week, plus overtime Start: End September 2026 Eligibility: European citizenship (EU passport) is essential. Sponsorship is not available. Relocation: Accommodation is not provided. Relocation costs are not covered. PLEASE READ BEFORE APPLYING This role requires European citizenship or a valid EU passport. Applications requiring visa sponsorship cannot be progressed. No accommodation is offered. You must arrange and fund your own housing in Malta. No relocation assistance or relocation costs are provided. OVERVIEW SATAYA is representing a private members' club opening in Malta in autumn 2026.The club combines seasonal Mediterranean dining, a dedicated cocktail programme and cultural events in a space designed for members to meet, work and spend time. It is being developed by an established hospitality group with a strong record of delivering at quality. If you are an EU national currently working in UK hospitality and thinking about moving back towards the Mediterranean, this is worth a look. Year-round sun, a shorter commute home, and a founding-team role in a serious new opening. The F&B Supervisor is the person holding the room together during service. You read pace before it becomes a problem, you know which table needs you and which needs to be left alone, and you can motivate a floor team through a difficult Saturday without raising your voice. As a pre-opening role, you will help build the service culture rather than inherit one. SCOPE OF ROLE 1) Service Operations Oversee daily service operations, supporting the F&B Manager in delivering a consistent member experience. Monitor pace, coverage and quality throughout service, intervening early where needed. Take ownership of the room in the F&B Manager's absence. 2) Team Leadership Manage and motivate the floor team, running briefings that are purposeful rather than routine. Support training and the embedding of service standards across a newly formed team. Assist with scheduling and shift coverage. 3) Standards & Coordination Uphold presentation, sequencing and hygiene standards across every service. Liaise with kitchen and bar leadership to protect flow and resolve issues before they reach the member. IDEAL CANDIDATE PROFILE European citizenship or EU passport - essential. Sponsorship is not available. Proven supervisory experience within fine dining, a members' club or a high-end quality-led restaurant environment. A track record of meaningful tenure, showing commitment and progression rather than frequent moves. Confident leading and developing a team, with the presence to set and hold standards. Warm and genuinely guest-oriented, with strong judgement about when to step in. Calm and adaptable under pressure, particularly through a pre-opening period. Able to relocate to Malta independently, funding your own move and accommodation. WHY THIS OPPORTUNITY A founding-team appointment with real influence over how the floor operates. Structured training and development, with clear progression toward F&B management. Benefits include health insurance, 10% group discount, birthday voucher and an employee referral scheme, plus service charge. International opportunities through the group's wider hospitality network. SATAYA represents this search on behalf of our confidential client. The client is not named at this stage. Full details of the venue and package will be shared with shortlisted candidates. If you have not received a response within two weeks, please consider your application unsuccessful at this time. New roles across private members' clubs, landmark hotels and private estates are released regularly. Web: sataya.co LinkedIn: sataya-collection Instagram: @sataya.collection TPBN1_UKCT