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  • Team Leader
    Team Leader
    hace 2 meses
    £13.8 por hora
    Jornada completa
    London

    Job Description: At ARRO Coffee, we are seeking an enthusiastic and experienced Team Leader. You will fully support and assist the Store Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive hourly rate: £13.80 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Key Responsibilities: • Leadership & Team Management:, • Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service, • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. Operational Management: • Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management, • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Team Leader/Supervisor, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

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  • Head Chef/Head Pizza Chef
    Head Chef/Head Pizza Chef
    hace 2 meses
    £14–£16 por hora
    Jornada completa
    Chelsea, Kensington and Chelsea

    We are seeking a skilled and passionate Wood Fired Neapolitan Head Pizza Chef/Head Chef to join our team. As a Wood Fired Neapolitan Head Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. PIZZERIA DUTIES: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source highquality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of handtossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. KITCHE DUTIES: Food Preparation: Support with food preparation and cooking processes, ensuring consistency and quality. Inventory Control: Monitor stock levels, place orders, and manage inventory efficiently. Quality Assurance: Ensure that all dishes meet quality standards and are presented correctly. Sanitation: Enforce health and safety regulations, ensuring a clean and safe kitchen environment. Collaboration with FOH: Work closely with the FOH team to address any special requests or issues, ensuring a cohesive and high-quality dining experience. Make kitchen/pizzeria rota and keep the cost in the budget ABOUT YOU: Friendly and approachable Positive mindset Eagerness to learn Ability to thrive under pressure and collaborate with a team Genuine passion for enhancing guest experiences Experience working in a fast-paced kitchen environment Leading a section or shifts in the kitchenProven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations.Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. CINQUECENTO EMPLOYEE BENEFITS: Cinquecento 25% family dining discount Free meals for each full shift worked Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided ABOUT US: Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you!

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  • Bartender and Waiter / Waitress
    Bartender and Waiter / Waitress
    hace 2 meses
    £14.5 por hora
    Jornada completa
    London

    We're on the lookout for a skilled and enthusiastic Bartender to join our award-winning team and elevate our guest’s enjoyment to new heights! Key Responsibilities: · Bring creativity and expertise to the bar, creating a diverse range of high-quality cocktails with precision and flair. · Coworking with the floor staff, serving people. Provide friendly and attentive service, engaging with patrons to understand their preferences and creating a welcoming atmosphere. · Handle situations with grace and efficiency, ensuring prompt service without compromising on quality. · Maintain a clean and organized bar area, adhering to health and safety standards. · Work seamlessly with other team members to ensure smooth operations and a positive work environment. · Engage guests with enthusiasm, offering recommendations and creating a personalized experience. · Facilitate a lively and interactive atmosphere, contributing to an exceptional ambiance. · Provide detailed descriptions of cocktails, including their history and unique features. · Take and accurately record drink orders, ensuring clarity and attention to detail. · Coordinate seamlessly with the bar staff to expedite drink preparation and delivery. · Handle special requests, such as custom cocktails or non-alcoholic alternatives, with creativity and efficiency. · Showcase a deep knowledge of cocktail ingredients, preparation techniques, and presentation styles. · Be able to understand how we craft our cocktails and have discussions with guests about what we do. · Create and offer a variety of cocktails, even off menu dependant on guest request. · Bring ideas to the table for new menus, specials and promotions. · Perform captivating and skilful tableside service when applicable. · Present and describe each cocktail with flair, enhancing the overall guest experience. · Monitor and manage drink levels at tables, proactively offering refills and ensuring guest satisfaction. · Maintain impeccably set and clean tables, paying attention to detail in presentation. · Contribute to creating a visually appealing and comfortable ambiance within the bar and dining areas. · Collaborate with the wider service team to ensure a cohesive and enjoyable atmosphere. Requirements: · Proven Experience as a Bartender ·Knowledge of bartending and cocktail preparation · Be creative; we do not do boxes at The Zetter, so no need to think outside of it. We are always happy to bounce ideas off each other. · Be accountable; it’s your job after all. But remember we are a team; shout if you need help. · Pay attention to details; once it is out there, it is impossible to get back so we expect your best work before you press send (and we will happily double check it for you) · Be sociable; get to know your colleagues. Some of them will surprise you! We have some talented people among us. · Food Safety Level 2... this can also be provided by us! What we will offer you! Here at The Zetter, we are all about working hard, yet having fun whilst we do it! · Non-contractual Tronc · Food & Drink Discount in all Zetter Lounges · Referral Bonus – Up to £500! · Friends & Family Hotel Rate – 50% off for all family & friends · Star Employee Reward · Paid day off on your birthday... and much more! We are an equal opportunity employer, and all applications will receive consideration for employment without regard to any protected characteristics Job Types: Full-time, Permanent Benefits: Canteen Company pension Cycle to work scheme Discounted or free food Employee discount Referral programme Work authorisation: United Kingdom (required) Work Location: In person

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  • Customer Service Assistant
    Customer Service Assistant
    hace 2 meses
    £21000–£23000 anual
    Jornada completa
    London

    Role Title: Customer Services & Design Assistant Location: Planet Neon Role Overview Planet Neon is looking for a friendly, enthusiastic, and adaptable individual to join our team as a Customer Services & Design Assistant. This role combines day-to-day customer support with creative design responsibilities. You don’t need to be an expert in design software yet — full training will be provided in VCarve so you can develop the skills needed to prepare design files for neon signage. What matters most is a willingness to learn, work as part of a team, and bring a positive attitude to everything you do. Key Responsibilities Customer Service • Answer customer enquiries via phone, email, and in-person., • Provide information on products, prices, and lead times., • Process orders from enquiry to completion., • Deal with any issues or complaints in a helpful and professional manner., • Build and maintain good relationships with customers. Design & Technical • Learn how to use VCarve software to prepare design layouts., • Turn customer ideas into accurate, production-ready designs (with training and support)., • Work closely with the production team to ensure designs are practical and achievable., • Keep design records and files organised. General Support • Assist with admin tasks including updating systems, scheduling, and invoices., • Support colleagues across the business when needed. Skills & Experience Required • Previous experience in customer service (preferred but not essential)., • Good communication skills, both written and verbal., • Basic IT skills (Microsoft Office, email, etc.)., • Willingness to learn VCarve software and other design tools (training provided)., • Eye for detail with a creative mindset., • Strong teamwork skills and the ability to pitch in where needed. Personal Attributes • Enthusiastic, eager to learn, and open to training., • Friendly, approachable, and customer-focused., • Team player who enjoys working with others to get the job done., • Positive attitude and energy, even when things get busy. Benefits Full training in VCarve design software and neon production. Career development opportunities in both customer service and design. A creative, supportive, and team-focused work environment. Staff discounts on products.

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