Post Title: Customer Success Support Specialist Business Unit: Customer Success Accountable to: Customer Success Support Manager Salary: £26,250 per annum Hours: 37.5 per week (Monday to Friday) Fully Remote Role within the UK Company Overview My Money Matters was founded in 2018 and started life providing UK public sector employers with an innovative pensions solution. We have been on an exponential growth journey ever since. We are now a financial wellbeing platform serving both the public and private sectors. Our mission is to become the category leader in helping employers improve the financial wellbeing of their people. To date, My Money Matters has grown to hundreds of thousands of users across the UK. We help people to improve their financial wellbeing through our retirement, learning, coaching, webinars, will writing and many other offerings. My Money Matters is a remote-first business that’s focused on being an employer of choice where people thrive. We are an award-winning team of 75 and the youngest business to win ‘Employer of the Year’ at the ‘Investors in People’ awards in 2023. We are also a Disability Confident Employer. Purpose To support the Customer Success team and Partners with administration to ensure processes run smoothly for all company products. Principal accountabilities and responsibilities to include • Working alongside the Customer Success team to achieve our strategic and operational priorities., • Developing and maintaining the administration processes and proactively suggest and introduce improvements to ensure efficiencies., • Support the Implementation Team with the preparation and management of the Partner transition list and processing in accordance with the required timelines., • Reporting and managing Partner and employee queries or issues associated with Providers and liaise directly with the Providers to address or resolve., • Preparation and management of the monthly new joiners’ files, in accordance with specific guidelines, maintaining attention to detail and ensuring deadlines are met., • Liaising with partners and external providers, developing and maintaining relationships to ensure a professional service is provided., • Processing and management of the monthly opt-in/opt-out process and listing schedule procedures within agreed timescales., • Monitor and report Partner statistics and invitation file performance and complete analytical requests as and when required., • Assist with the management and delivery of Payroll Reporting process, identifying and addressing discrepancies and coordinating amended reports., • Contributing to a safe and enjoyable environment where colleagues feel motivated and engaged to perform at their highest level., • Support the maintenance and updating of the CRM system with all contact notes to enable effective customer management and reporting. Skills and Requirements • Knowledge of the current Local Government Pension Scheme legislation, including Additional Voluntary Contributions., • Excellent written and verbal communication skills. Strong team player with a willingness to collaborate to achieve solutions., • Ability to prepare and format reports, daily records and process data., • Organised with a high attention to detail. Self-motivated and ability to prioritise busy workload in a fast-paced environment., • Good team player with a willingness to collaborate to achieve solutions. Flexible and willing to develop skills across different operational activities., • Competent computer skills including MS Office: Word, Excel, PowerPoint and Outlook. Qualifications and Experience • A Level standard or equivalent experience Benefits This a role that offers true satisfaction with the chance to help other people. We value each of our colleagues’ contribution and we offer benefits that cater to our colleagues’ mental, physical, and financial wellbeing. We know that we all want different things so there’s something for everyone. Here’s just a few things we offer: • £200 allowance to get your home office set up, • A generous holiday allowance of 25 days plus the day off for your birthday, • Contributory pension scheme (4% Employer, 5% Employee), with the option to top up your pension, • Affordable salary sacrifice benefits such as Cycle to Work, Home and Electronics, Gym Memberships Travel & Leisure, Lease Cars and much more, • Discounts and savings on shopping, travel, entertainment and more, • Access to our outstanding Employee Assistance Programme, • Access to Your Care and our own Wellbeing Hub, • Enhanced Family Friendly Pay, • Peer to Peer Recognition, • Quarterly socials and team events, • Significant training and development opportunities, • Volunteer day, • Annual leave purchase, • Health Cash Plan, • Enhanced Company Sick Pay, • Long Service Awards, • Group Life Insurance As we are a remote company, all of our interviews are being conducted online via Microsoft Teams. Please contact us on here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us, if we invite you to interview. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – improving financial lives for all workers in the UK. This is an outstanding opportunity for an ambitious and talented individual to make a significant, long-lasting contribution to a high-profile business, at a key point in its development. So why wait?
About Culinary Collective Culinary Collective is reimagining how food is experienced across live events, corporate catering, and semi-permanent spaces. From Michelin-starred collaborations to fast-paced festival pop-ups, we serve unforgettable food in high-volume, high-energy settings. Our restaurants, kiosks, and trucks bring chef-led menus to life at some of the UK’s most iconic venues — and now, we’re building a flagship team at the heart of it all. The Role: Kiosk Head Chef We’re looking for a skilled and service-driven Head Chef to lead one of our most high-profile sites — a Michelin-partnered food kiosk at Flat Iron Square, London Bridge. You’ll fully own the food experience: from prep and execution to speed, team culture, and quality control. This is a hands-on leadership role for someone who can cook, manage, train, and deliver excellence — day in, day out. What You’ll Achieve in Your First 12 Months Flawless Kiosk Operations Deliver 100+ fast, consistent, and high-quality service sessions Manage setup, equipment, and food flow from prep to pass Culinary Excellence at Scale Execute Michelin-level menus in a fast-casual setting Follow strict specs for taste, portion, and plating Kitchen Ownership Lead ordering, stock control, prep schedules, rotas, and waste management Conduct weekly stock checks and uphold daily cleanliness standards Safety & Compliance Ensure 5-star hygiene and full EH, allergen, and HACCP compliance Embed a safety-first culture across the team Team Leadership Recruit, train, and motivate a high-performing kitchen team Foster a calm, focused, high-energy environment under pressure Menu Development Collaborate with Michelin chefs on seasonal menus Train your team on rollouts with no compromise on spec Guest Experience Own the food experience at one of London’s busiest live venues Deliver food that’s hot, fresh, and memorable — every time What You’ll Bring 5+ years as a professional chef in street food, mobile catering, or high-volume environments Precision under pressure, with strong plating, timing, and consistency skills In-depth understanding of HACCP, allergens, and mobile kitchen compliance Experience with premium ingredients and scalable food concepts Ability to follow and enforce spec sheets and plating guides Strong communicator and hands-on leader with a team-first mindset Flexibility to work evenings/weekends and travel for multi-day events Level 2 Food Safety Certificate Why This Role? This isn’t just a Head Chef job – it’s your own kitchen and team in one of London’s most iconic venues. You’ll work alongside top culinary talent, deliver Michelin-level food in a kiosk setting, and help set new standards for high-impact, high-volume dining. If you’re passionate about quality, speed, and leadership – we want to hear from you.
Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. Main responsibility as customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. A restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities Costs and efficiency: To minimise wastage at all opportunities Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity To actively promote an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Customer relations: To liaise positively with the guest ensuring all their needs and requirements are met To ensure product knowledge on Hotel products and services is up-to-date at all times To respond in a pro-active manner to guest feedback for positive and negative comments To feedback to the sales teams in a constructive manner for service improvements To ensure personal and Team presentation is of the highest standards at all times to project a professional image to customers To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department Operational requirements Restaurant Supervisor Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Monitoring the restaurant’s cash flow and settling outstanding bills. Reviewing customer surveys to develop and implement ways to improve customer service. Resolving customer complaints in a professional manner. To prepare restaurant as required to the correct standard To ensure all equipment is correctly installed and in good working order To adhere to all Health and Safety Requirements as required by the Hotel To be responsible to the prompt and efficient delivery of refreshments and meals as required by the customer To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters To be responsible for the set-up, running and clearing of an event as required. To serve at private dinner functions To adhere to the requirements of the Data Protection Act at all times Computerised and manual storage systems are maintained in line with the Hotel procedures To adhere to all the requirements under the Food Hygiene and Liquor Regulations To ensure all maintenance issues are reported according to the Hotel procedures To undertake tasks in other departments when required Team Requirements To allocate tasks within the shift to ensure all operational requirements are met To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required To identify training needs throughout the department communicating with the Manager to meet the training need To provide coaching and on-the-job training as identified, especially for new employees To create an environment which promotes employee morale and encourages the Team to have high levels of productivity To ensure all Hotel personnel policies and procedures, and employment law are observed at all times Performance Indicators Customer Feedback Complaints and Compliments Completion of tasks on shift Team feedback 1:1 with Manager We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:
Only applicants with right to work without sponsorship and with at least 2 years professional experience will be considered. Immediate start and multiple positions available. Lily Nails Spa and Beauty is a growing beauty salon dedicated to providing our clients with an exceptional experience. We offer a comprehensive range of services. Our team is passionate about helping clients look and feel their best in a relaxing and welcoming environment. We are excited to announce that we are opening a brand-new location at Westfield London, situated in an area designed to showcase the best of high street offerings. This new shop will be a hub for beauty and wellness, and we are looking for talented and enthusiastic Nail Technicians to join our expanding team. If you have a passion for beauty, a keen eye for detail, and a commitment to delivering outstanding customer service, we want to hear from you! Key Responsibilities: Provide expert nail services, such as acrylic nails, gel powder nails, SNS, BIAB, manicures, pedicures, nail art, and shellac treatments. Perform spa and relaxation therapies, including hot stone massage, aromatherapy, massage and body scrubs. Maintain the highest standards of hygiene and cleanliness, ensuring all tools and equipment are sanitised and treatment areas are spotless. Build strong relationships with clients by providing personalised consultations, recommending treatments, and offering aftercare advice. Promote and sell retail products, including skincare, nail care, and beauty tools, to enhance the client experience. Stay up-to-date with the latest beauty trends, techniques, and products to ensure our services remain cutting-edge. Requirements: Minimum 2 years experience as a Nail Technician or similar role. Relevant qualifications in nail technology, or a related field are essential. Excellent communication and interpersonal skills, with the ability to make clients feel comfortable and valued. Fluent in English (both written and spoken) – this is essential for client consultations and team communication. A friendly, professional, and customer-focused attitude. Flexibility to work weekends and evenings as required. A passion for the beauty industry and a commitment to delivering exceptional service. All applicants must have the right to work and live in the UK. Please note that we cannot provide job sponsorship at this time. Desirable Skills: Experience with advanced nail techniques (e.g., ombré powder, SNS, BIAB, nail art). Experience in retail sales and upselling products. Familiarity with seasonal packages (e.g., bridal packages, holiday specials) and men’s grooming services. What We Offer: Competitive salary with commission opportunities for retail sales and treatments. Ongoing training and professional development to enhance your skills. A supportive and friendly team environment where your contributions are valued. Discounts on treatments and products for you and your family. Opportunities for career growth within a growing business. Flexible working hours to suit your lifestyle. How to Apply: If you’re passionate about beauty and wellness and want to be part of a dynamic team, we’d love to hear from you! Please send your CV explaining why you’d be a great fit for Lily Nails Spa and Beauty. Join us at Lily Nails Spa and Beauty, where we help clients feel pampered, confident, and beautiful every day! Job Types: Full-time, Part-time, Permanent, Graduate Pay: Up to £38,751.00 per year Additional pay: Performance bonus Tips Benefits: Company events Employee discount Schedule: 8 hour shift Monday to Friday Weekend availability Work Location: In person
We’re looking for a passionate, hard-working chef to join our lively kitchen in the heart of Soho. Must speak good English, have the right to work in the UK, be a team player, and have strong experience in Italian cuisine – especially pasta. Immediate start. Great opportunity for the right person :)
Company Description House Of Willow Alexander is dedicated to empowering homeowners to live sustainably by offering reliable, high-quality home and garden solutions that simplify maintenance and reduce environmental impact. We aim to create a supportive community that makes sustainable living accessible, convenient, and purposeful for all. As part of our commitment to sustainability, we participate in the UN's Climate Neutral Now Initiative and offer carbon offsetting membership subscriptions. Job description Why work for Willow Alexander? Benefits · Free/discounted food · A company vehicle that is used in working hours · The ability to develop your career and progress · Uniform allowance · Exclusive discounts · The opportunity to be part of an ever-growing company Job Description Whilst we expand out into the world of cleaning the role will include 2 areas of work. The first being the cleaning work as described below... Clean, stock and supply designated facility areas. Carry out cleaning and detailed cleaning tasks in the south east London/Kent area. Carry out cleaning tasks in HQ. Maintaining a rota for clients. Delivery the best quality service to the customers. Communicating with the office and customers. The second side of the role will be organising HQ office Stock and maintain supplies. Completing any tasks as per the managers requests. Helping office manager to organise the office. Office/admin tasks. Desired knowledge, skills and qualifications · Knowledge of the cleaning industry / back-office side as well as field side · Previous role within the back-office of a cleaning company · Excellent organisation skills · Flexible attitude to work · Ability to learn and develop · Full UK driving licence is required · Ability to navigate a computer and software’s · Clean DBS is required. Job Type: Full-time Salary: 25,000-£28,000 per year Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Free parking Sick pay • Store discount Schedule: Monday to Friday Licence/Certification: Driving Licence (required) Work Location: In person
We’re a newly launched restaurant bringing bold, soulful flavours to the heart of South East London—and we’re on the hunt for a passionate Head Chef to lead our kitchen and shape our culinary identity. If you live and breathe Caribbean or Nigerian cooking, love to innovate, and thrive in a vibrant kitchen atmosphere, we want to meet you.