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  • SUPERIOR/ DUTY MANAGER
    SUPERIOR/ DUTY MANAGER
    5 days ago
    £16–£19 hourly
    Full-time
    London

    Job Title: Duty Manager Location: The Seashell of London (Takeaway, Dining & Bar) Reporting to: General Manager / Owner Pay: £17 per hour | OTE: £33,000 - £40,000 per annum (depending on experience & hours) Job Type: Full-time About Us The Seashell is one of London’s most iconic fish & chips restaurants. Unlike a standard chippy, we operate a high-volume Takeaway, a bustling Dining Room, and a fully licensed Bar. We host guests from all over the world who expect iconic London quality with 5-star service. The Role We are looking for a hands-on Duty Manager to own the floor. You will not just “supervise” – you will manage the daily chaos and elegance of all three operations (Dining, Takeaway, Bar). You will be responsible for the staff rota, food quality, health & safety, and ensuring every guest leaves happy. You will manage Front of House (waiters/runners), Takeaway staff, and Kitchen staff – bridging the gap between the fryers and the customers. Key Responsibilities 1. Operations & Daily Checks · Manage daily opening/closing procedures, including all daily paperwork and checklists. · Conduct daily food quality checks (ensuring our fish & chips meet iconic standards before they leave the pass or counter). · Oversee both dining operations (table service, bar drinks) and takeaway operations (queue management, packing accuracy, speed). 2. Team & Rota Management · Create and manage the weekly staff rota for FOH, Takeaway, and Kitchen staff to control labour costs while avoiding burnout. · Supervise, coach, and discipline waiting staff, takeaway staff, and kitchen staff. · Ensure the kitchen team is supported with clear communication on wait times and 86’d items. 3. Health & Safety · Own Health & Safety compliance (HACCP, fire safety, first aid). · Ensure all daily cleaning schedules are signed off by the kitchen and front of house. 4. Guest Experience & “The 222 Connection” · (“The 222” – our standard for high-end guest interaction): Ensure every customer receives a warm welcome, efficient service, and a personal farewell. · Handle customer complaints professionally and turn issues into repeat business. · Maintain high standards for the VIP guests and regulars who expect perfection. 5. Stock & Financial Awareness · Assist with stock takes and reduce wastage. · Ensure the bar and takeaway counters are fully stocked for service. What We Are Looking For Essential: · Previous Duty Manager or Shift Leader experience in a high-volume restaurant (fast-casual or premium casual dining). · Experience managing both FOH and kitchen staff (you are not scared to speak to the fryers). · Knowledge of UK Health & Safety and food hygiene regulations. · Ability to handle the split focus between sit-down dining and fast-paced takeaway. · Organised – you can write a rota, complete daily paperwork, and jump on the fryer or till simultaneously. Personal Attributes: · A “hands-on” leader – you will be polishing cutlery, wiping tables, and packing takeaway boxes. · Calm under pressure (Friday night rush at an iconic London spot is not for the faint-hearted). · Obsessed with food quality – you will send back anything that isn’t perfect. Benefits · Pay: £17 per hour (approx. £33k-£40k FTE). · Staff meal on shift. · 28 days holiday (including bank holidays). · Opportunity to grow with an iconic London brand. · Tips/service charge shared across the team.

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  • Local Borough Council Property Liason
    Local Borough Council Property Liason
    2 months ago
    Full-time
    Croydon

    Job Title: Council Liaison & Booking Officer Location: London Employment Type: Full-time / Part-time / Contract (Flexible) Role Overview We are looking for an organised and confident Council Liaison & Booking Officer to manage relationships with London local councils and secure council bookings for properties that we have already procured. This role focuses on coordinating with council housing teams, arranging inspections, managing paperwork, and ensuring properties are successfully placed on rent with councils. Key Responsibilities Council Liaison & Relationship Management Act as the primary point of contact between the company and local council housing teams Build and maintain working relationships with council officers across multiple London boroughs Respond promptly to council enquiries and booking requests Property Booking & Lettings Coordination Submit procured properties to councils for leasing or nightly/temporary accommodation schemes Coordinate council viewings, inspections, and handovers Manage booking confirmations, tenancy start dates, and contract documentation Compliance & Documentation Ensure all required documents are submitted accurately and on time, including: Gas Safety Certificates Electrical Safety Reports (EICR) EPCs HMO licences (where applicable) Fire safety and compliance documents Track council requirements and borough-specific compliance standards Inspections & Issue Resolution Coordinate council property inspections and follow up on any remedial actions required Liaise internally with maintenance, procurement, and compliance teams to resolve issues Keep councils updated on timelines and progress Pipeline & Reporting Maintain an up-to-date pipeline of properties submitted, approved, or pending with councils Track booking status, rental values, and contract durations Provide regular reports to management on council placements and performance Experience & Seniority Levels Junior Level Strong administrative and communication skills Confidence dealing with councils, clients, and stakeholders Ability to manage documentation and follow processes Willingness to learn council housing schemes and compliance requirements Mid-Level Experience working with London councils or in housing, lettings, or property management Familiarity with council leasing, TA (temporary accommodation), or PSL schemes Ability to manage multiple boroughs and bookings simultaneously Senior Level Proven experience securing council bookings at scale Strong relationships within council housing departments In-depth understanding of council procurement, compliance, and inspection processes Ability to streamline systems, improve turnaround times, and train junior staff Key Skills & Attributes Excellent communication and relationship-building skills Strong attention to detail and document management Good understanding of London borough requirements Ability to manage multiple properties and deadlines Problem-solving and follow-up driven mindset

    No experience
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  • Facilities Manager
    Facilities Manager
    1 month ago
    £40000–£50000 yearly
    Full-time
    London

    Job Title: Facilities Manager Location: London Employment Type: Full-Time Role Overview We are seeking an experienced Facilities Manager to oversee and manage a mixed-use portfolio comprising both commercial and residential properties in London. The successful candidate will be responsible for statutory compliance, operational management, contractor oversight, and tenant/occupier satisfaction, ensuring all assets are maintained in accordance with UK legislation and best practice standards. The candidate must be a RICS member (MRICS or AssocRICS preferred). Key Responsibilities Compliance & Statutory Duties • Ensure full compliance with UK legislation including:, • Regulatory Reform (Fire Safety) Order 2005, • Health & Safety at Work Act 1974, • CDM Regulations 2015, • Gas Safety Regulations, • Electricity at Work Regulations 1989, • Control of Asbestos Regulations 2012, • Legionella (ACOP L8), • • Manage Fire Risk Assessments and action plans, • • Oversee EICR, PAT testing, gas certification and water hygiene compliance, • • Maintain and monitor compliance tracker and statutory inspection schedules, • Oversee Planned Preventive Maintenance (PPM) programmes, • Manage reactive maintenance and emergency response, • Supervise mechanical and electrical systems (HVAC, lifts, plant rooms, etc.), • Conduct regular site inspections across the portfolio, • Manage service charge budgets and expenditure, • Prepare and monitor annual operating budgets (CapEx & OpEx), • Work closely with asset management teams on value enhancement strategies, • Procure and manage contractors in line with CDM 2015, • Review and approve RAMS documentation, • Implement Permit to Work systems, • Act as primary point of contact for tenants and occupiers, • Manage tenant fit-outs and dilapidations where required, • Provide regular asset performance and compliance reports, • Maintain accurate digital records (CAFM system preferred), • Support ESG and sustainability initiatives, • RICS membership (MRICS or AssocRICS essential), • Minimum 5 years’ experience managing mixed-use or commercial property portfolios in the UK, • Strong knowledge of UK building compliance and statutory regulations, • Experience managing multi-tenant commercial and residential assets, • Proven budget management experience, • NEBOSH or IOSH qualification preferred, • Strong organisational and leadership skills, • Experience in London commercial property market, • ESG implementation experience, • CAFM system experience

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