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Software Engineering Manager You will play an important role in the Jacobs Global Technical Excellence team, focussing on managing a team of software developers to deliver new engineering software solutions to the business. You will be responsible for overseeing development processes, technical quality and consistency across a portfolio of solutions. Reporting to the Design Automation Program Technical Solutions Lead, you will partner with the Solutions Architect and Product Manager(s) to design solutions based on key business challenges, stakeholder requirements and manage a team to execute development. As a Software Engineering Manager, you will be responsible for: Leadership and Team Management: • Managing a team of developers, testers and Scrum Masters, cultivate a culture of engineering excellence through shared best practices, standards, and documentation., • Fostering a collaborative and innovative work culture, including running regular sessions for knowledge sharing, best practice and upskilling., • Manage and hold the development team to account on following process, quality and coordinating with the Product Manager on budget or schedule implications., • Work with the Resource Manager to manage team workload and prioritization, identify resource requirements for recruits or vendors., • Coordinate with Scrum Master, UI/UX designers, Product Managers, Product Owners, Solutions Architect to ensure development progresses according to scope. Technical Stewardship: • Working with the wider development leadership team, define and implement a common tech stack to be used by the team. and define and manage development best practices across the Design Automation program., • Establish and maintain technical documentation in an knowledge library., • Implement streamlined CI/CD pipelines and processes that balance speed with security and quality., • Lead the adoption of Agile practices and DevOps throughout the development life cycle., • Collaborate with Product Manager and Product Owners and technical leads in continuous planning, dependency & risk management and constant process improvement., • Continuously identify and learn from our delivery on how to further improve our effectiveness., • Accountable for the overall quality and integrity of delivered solutions. Solution Design: • Work with wider Design Automation team to support solution design and possible backend delivery options when building business cases, • Support the team to develop preliminary proof of concepts during Incubation, • Establish a tight connection to other teams like IT and Cyber-security to unblock dependencies, provide visibility and maintain compliance with company policy, • Address challenges and roadblocks faced by development teams employing strategic problem-solving to overcome obstacles, • Advise on development processes and support troubleshooting Quality Assurance: • Ensure sufficient test plans are implemented on each work package and conduct regular code reviews of development activities., • When using vendors, ensure purchase orders are delivered to expected quality and scope., • In partnership with the Product Manager, execute Critical Design Reviews of each work package before major releases of new solutions or features. Your keen ability to multi-task, communicate effectively and tackle challenges will allow you to thrive in our fast-paced environment. Working together, we'll help you grow and pursue what fulfills you so that we can make impacts on the future - big and small, global, and local. * At least 10 years of experience with hands-on experience in software development and engineering workflows. • Experience managing software engineering teams of at least 5-10 people., • Knowledge of modern CI/CD practices (GitHub Actions, GitOps), testing frameworks, and developer tooling ecosystems., • Strong expertise in Secure Software Development Life Cycle (SSDLC) practices and implementation., • Familiarity with developer portals, internal platforms, and self-service tooling like Backstage or custom solutions., • Experience implementing developer-centric security and compliance controls within development processes (static analysis, dependency scanning, policy enforcement)., • Effective communication skills for connecting technical concepts with business value., • Understanding of developer needs and challenges, with dedication to improving developer experience., • Experience using software delivery management platforms like Azure DevOps or Jira., • Experience and knowledge of the following C#, Java, .NET, Cloud services (eg., Azure, Google, AWS), WPF, Python, Rest APIs., • Experience and knowledge of engineering software e.g., Autodesk, Bentley and their APIs., • Experience and knowledge of systems architecture and managing cyber security requirements. Ideally, you'll also have: • Degree in software engineering, computer science or similar., • Experience with Dynamo and Grasshopper. #LI-NM1 Manchester|Greater Manchester|United Kingdom Birmingham|West Midlands|United Kingdom Bristol|Bristol City|United Kingdom Glasgow|Lanarkshire|United Kingdom London|Greater London|United Kingdom Information Technology Enterprise Functions

About us The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit of sustainability, and to safeguard its values and journalism for the future. The Independent has always thrived through innovation and change. It was the first British newspaper to add a Saturday magazine; the first to give photography the same prestige as a news copy; the first to challenge the Westminster lobby system of closed briefings; the first broadsheet to move to the more compact ‘tabloid’ format; the first to launch a concise quality compact paper; and the first – and only – major newspaper to pull off a successful transformation to fully digital publishing. Through The Independent, Independent TV, eCommerce, indy100, subscriptions and other ‘reader revenues’, The Independent plans to continue the work of many decades, bringing much-needed independent journalism to over 100 million unique global visitors a month, make its voice ever louder and more insistent the world over. In 2024 The Independent’s portfolio of brands increased through a new licensing partnership with BuzzFeed Inc. to operate the BuzzFeed brands in the UK - BuzzFeed UK, Tasty, Seasoned and HuffPost UK. The additional brands echo the existing business ethos and allow for increased audiences and a further strategic diversification of revenue streams. The Data & Marketing Department The Data & Marketing department is the intelligence powerhouse of the business, representing the customer. Our goal is to inspire, engage and grow a loyal readership by harnessing data-driven insights and innovative marketing to deliver personalised, impactful content experiences that builds lasting trust, diverse revenue streams, and a thriving future for quality journalism. The department consists of four teams: Data Science & Engineering, Data Intelligence & Monetisation, Research & Insight and Customer Marketing. Data Intelligence & Monetisation The purpose of this team is to understand our customers and the value they bring to our business. They do this by providing performance insight and optimisation opportunities to our core business (editorial, marketing, advertising and ecommerce activities), identifying and validating business expansion opportunities based on insight, identifying and delivering initiatives that generate revenue from our data assets. This role will support the eCommerce function of the business. About You An early-career analyst, comfortable working with data and eager to build your skills in a fast-paced digital publishing environment. You enjoy solving problems with data, have a strong eye for detail, and are excited about how insights can drive revenue and improve user experience. • A recent graduate or have 1-2 years of experience in a data or analytical role., • Experience in Excel or Google Sheets., • Experience of Digital Analytics tools e.g. Google Analytics, Adobe Analytics, Chartbeat., • Exposure to BI platforms e.g. Domo, Tableau, Looker, Power BI., • A curious, inquisitive mindset with a passion for learning and continuous improvement., • Strong communication and interpersonal skills to explain insights clearly to stakeholders., • A self-motivated, organised approach and the ability to meet deadlines in a dynamic environment., • An interest in digital publishing, eCommerce or online consumer behaviour. Job Purpose Reporting to the E-Commerce Analytics Manager , you will focus on supporting the eCommerce function across The Independent’s portfolio of brands. As an eCommerce Analyst, you’ll play a key role in driving global eCommerce growth by delivering accurate, timely, and insightful analysis. Your work will involve tracking performance, building dashboards, and providing data-driven insights to support decisions that boost revenue and engagement across all eCommerce verticals. You’ll collaborate closely with both the eCommerce and data teams, gaining hands-on experience and developing your analytical skills in a supportive, fast-paced, and innovative environment. Key Responsibilities • Support the creation and delivery of regular performance reports for eCommerce content, products and partners., • Build and maintain dashboard in our BI tools to help teams self-serve and monitor KPIs., • Work with the E-Commerce Analytics Manager to investigate trends, identify growth opportunities and communicate findings to stakeholders., • Assist with onboarding new affiliate partners by ensuring tracking and reporting requirements are met., • Collaborate with editorial, audience and commercial stakeholders to help them understand what’s driving success and where improvements can be made., • Perform data quality checks to ensure accuracy and consistency in our reporting., • Assist in the preparation of presentations and reports to share insights with internal teams, • Learn to write and run SQL queries to support data exploration and reporting., • Contribute to team knowledge-sharing and best practices in analytics and eCommerce., • Work collaboratively with key business stakeholders to develop initiatives that increase zero- and first-party data collection and enrichment. Skills and Experience Essential • A degree in a numerate, business or data-focused discipline, or equivalent., • Proficient using Excel / Google Sheets with relevant working experience., • Comfortable presenting insights and findings to both technical and non-technical audiences., • Excellent attention to detail and problem-solving skills., • Enthusiasm to learn new tools, technologies and commercial concepts., • Strong organisational and time management skills., • Experience using a BI tool e.g. Domo, Tableau, Looker, Power BI., • Basic understanding of SQL and/or Python., • Understanding of SEO, affiliate marketing, eCommerce or digital publishing., • Exposure to digital analytics tools e.g. Google Analytics, Adobe Analytics, Chartbeat., • A keen interest in current affairs and trending topics. Diversity, Equity and Inclusion We champion diversity in our teams and in our reporting. As a growing and global brand, we must have a workforce that’s more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone. We are committed to hiring and developing a diverse workforce regardless of background, and we support our people to thrive in their careers here. The Independent is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Our values – you will deliver across all our values Inclusive: We champion diversity in our teams and in our reporting. Working as a team, we put transparency and effective communication at the heart of everything we do. Innovative: From the very beginning, The Independent has been breaking the mould. We take risks and are always looking to try new ideas in pursuit of excellence. Independent: Nobody tells us what to think; we make up our own minds and aren’t afraid to do things differently. Like our readers, we value honesty and integrity above outside influences.

About us The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit of sustainability, and to safeguard its values and journalism for the future. The Independent has always thrived through innovation and change. It was the first British newspaper to add a Saturday magazine; the first to give photography the same prestige as a news copy; the first to challenge the Westminster lobby system of closed briefings; the first broadsheet to move to the more compact ‘tabloid’ format; the first to launch a concise quality compact paper; and the first – and only – major newspaper to pull off a successful transformation to fully digital publishing. Through The Independent, Independent TV, eCommerce, indy100, subscriptions and other ‘reader revenues’, The Independent plans to continue the work of many decades, bringing much-needed independent journalism to over 100 million unique global visitors a month, make its voice ever louder and more insistent the world over. We have an international editorial team with our main offices in London and New York. In 2024 The Independent’s portfolio of brands increased through a new licencing partnership with BuzzFeed Inc. to operate the BuzzFeed brands in the UK - BuzzFeed UK, Tasty, Seasoned and HuffPost UK. The additional brands echo the existing business ethos and allow for increased audiences and a further strategic diversification of revenue streams. The team We are looking for a passionate Midweight Creative to join our UK Branded Content team. Based in London and reporting to our Creative Director, you will create compelling branded campaigns full of boundary pushing ideas and impactful digital & social content strategies for AAA clients, seeing these through from pitch to delivery. You are knowledgeable about digital publishing and social strategy, and have experience creating content in the sponsored content or advertising space. You have a natural understanding and passion for the digital, pop culture and lifestyle landscape, and an intimate knowledge of all things internet. You'll be collaborative with an excellent ability to collaborate, and inspire others in the business. Diversity, Equity and Inclusion • We champion diversity in our teams and in our reporting. As a growing and global brand, we must have a workforce that’s more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone, • We are committed to hiring and developing a diverse workforce regardless of background, and we support our people to thrive in their careers here. The Independent is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. About the Role BuzzFeed Inc. is looking for a talented conceptual Midweight or Senior Creative to join our Branded Content team. This role is about big ideas and end-to-end ownership. You will use cultural insight, creative strategy and sharp conceptual thinking to develop campaigns that cut through for some of the world’s biggest brands. From building out pitch decks to shaping the execution, you will be responsible for ensuring every campaign feels relevant, impactful and true to our audiences. We are looking for someone who can think socially, understand how ideas live across different platforms, and push creative boundaries while working across multiple projects at once. What you’ll be doing • Lead branded campaigns from brief to delivery, balancing creative ambition with client objectives, • Build compelling pitch decks and write persuasive copy for proposals and treatments, • Develop strong social-first ideas rooted in youth culture, digital trends and audience behaviour, • Confidently present ideas to clients, building narratives that win trust and excitement, • Lead post-sale projects from video treatments, scripting and talent briefings through to overseeing edits to ensure the creative vision is delivered, • Partner with production teams, videographers, editors, designers and animators to bring concepts to life, • Shape content across formats, from short-form video and creator-led ideas to integrated campaigns, • Manage multiple projects at once, meeting deadlines without compromising creative quality, • Ensure work is polished, detail-driven and aligned with both client expectations and audience insight, • Stay plugged into culture, platform shifts and new creative possibilities, applying this knowledge to your work What we’re looking for • Experience as a creative in a branded content, social-first or advertising environment, • Strong conceptual thinker with the ability to generate and shape original campaign ideas, • Excellent copywriting skills across decks, treatments and campaign storytelling, • Confident communicator who can lead client conversations and articulate creative vision, • Proven track record of delivering high-quality campaigns that connect with audiences and perform commercially, • Experience working in quick-turnaround environments, managing multiple live projects, • Solid understanding of how content works across social platforms, with a particular focus on video, • Knowledge of production processes including budgets, timings and deliverables, • Passion for youth culture, internet trends and creator-led storytelling, • Ability to create strong and visually engaging pitch presentations in Google Slides Our values – you will deliver across all our values Inclusive: We champion diversity in our teams and in our reporting. Working as a team, we put transparency and effective communication at the heart of everything we do. Innovative: From the very beginning, The Independent has been breaking the mould. We take risks and are always looking to try new ideas in pursuit of excellence. Independent: Nobody tells us what to think; we make up our own minds and aren’t afraid to do things differently. Like our readers, we value honesty and integrity above outside influences. We ask that you include a cover letter/portfolio as part of your CV/application.

Location: On-site at Old Spitalfields Market Bakery, and our team office Salary: TBC Reports To: CEO Job Type: Full-Time Summary of Role To lead recipe development, product launches, and quality management across our bakeries. This role blends creativity and structure. You’ll bring crumbles to life while maintaining the standards that make us proud. You’ll be at the heart of what we serve, developing recipes, improving existing products, managing quality control systems, and training our teams to deliver consistently excellent food. Who we are Humble Crumble is a female-founded crumble bakery - the first of its kind. We currently have five bakeries and are looking to expand across the UK. We are a high-growth company that changes quickly and is always looking to be the best in our industry. We pride ourselves on focusing on one thing so that we can be the best at it. We want to provide the best product and exceptional customer service and strive to create a positive work environment. Who you are You’re confident in the kitchen, in front of a camera, and in front of a team. You balance creativity with organisation and love seeing a good idea become a great product. You care about getting the details right, from allergens to labels to training documents. You’re proactive, people-focused, and excited to help shape a growing food business. Essential Skills • Minimum 2 years in a commercial kitchen or bakery setting, • Proven experience in food quality management e.g. experience in a product technical team or food science degree., • Experience developing packaged food or grocery ranges. We are looking to expand within the CPG space, so knowledge of creating a CPG is essential., • Experience sourcing and maintaining relationships with co-manufacturers., • Strong understanding of food safety systems, allergens, and traceability., • Level 3 Food Hygiene qualification., • Comfortable leading, training and presenting on camera., • Experience in recipe and menu development., • Familiarity with costing, stock systems, shelf life testing, food labelling and supplier management, • Confident using Google Sheets. Key Responsibilities Product Development • Own the end-to-end process of developing monthly specials and all menu items., • Lead the development of new ranges, including Bake at Home and packaged products., • Continuously improve existing recipes for consistency, quality, and efficiency., • Calculate costs for every special, monitoring ingredient pricing and supplier shifts., • Use our bakery in Old Spitalfields Market as your hub for testing and collaborating with the bakery team., • Train bakery managers monthly on upcoming specials and create clear guides for the wider team., • Support our Social Media Manager with monthly specials shoots and product-focused content., • Talk about your creations in our new monthly YouTube series (including ‘Behind the Crumble’ and ‘Humble at Home’)., • Develop bespoke crumbles for events and brand collaborations. Quality Management • Maintain quality standards across all bakeries, from prep to presentation., • Conduct internal audits with the Operations team and ensure follow-up actions are in place., • Lead quarterly quality control seminars for bakery teams, and train team members to be quality control leads at their sites., • Monitor and resolve recurring customer complaints related to product quality., • Review, file, and update supplier specification sheets to ensure diet and allergen requirements are met., • Map allergens for all specials, update matrices, and communicate changes to the team., • Oversee traceability for packaged goods (e.g. crumble pouches) and train new sites on these practices., • Track cook loss data to help prep planning and reduce waste., • Arrange shelf life testing and create supporting documentation for audits., • Create compliant packaging labels and maintain up-to-date spec sheets for all retail products., • Act as the company’s key contact for supplier relationships, handling quality issues, sourcing new ingredients, and negotiating pricing., • Coordinate with Operations to launch new menu items into systems and print updated menus., • Maintain and update stock systems when specials change., • 5 working days per week, typically Monday through Friday., • Based primarily at Old Spitalfields Market and our nearby team office, with some site visits., • Balanced schedule of hands-on development, admin, and team support., • A consistent work schedule, Monday–Friday with occasional weekends, • Access to unlimited CBT and therapy through our wellbeing provider, • Private healthcare (opt-in) after probation, • Free crumble, • 28 days holiday per year, including bank holidays, • Ongoing training and development (e.g., HR mentoring) To apply, please email your CV, cover letter and a portfolio to: 📩 Your portfolio should include examples of your work across both pastry and packaged goods.

Who are we?👋 Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers’ legs. Ki’s mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models to give insurance brokers quotes in seconds, rather than days. Ki is proudly the biggest global algorithmic insurance carrier. It is the fastest growing syndicate in the Lloyd's of London market, and the first ever to make $100m in profit in 3 years. Ki’s teams have varied backgrounds and work together in an agile, cross-functional way to build the very best experience for its customers. Ki has big ambitions but needs more excellent minds to challenge the status-quo and help it reach new horizons. Where you come in? You will work alongside the Specialty Underwriters, with a focus on Contingency, Terrorism and Personal Accident portfolios. Within this role you will be a part of the decision-making process and help define, develop and deliver the underwriting strategy to ensure that profitable business is written. You will bring an understanding of the market and identify new opportunity areas, wordings and legal considerations of a class as well as leveraging existing relationships for Ki. What you will be doing: 🖋️ Based on existing class knowledge, you will work with the Underwriting Directors, Portfolio Underwriters and Portfolio Management Team to constantly update underwriting strategies by class. Collaborate with Portfolio Management to focus on areas of the portfolio and review based on distribution partner and market feedback, optimise the commercial lens of the algorithm by giving updates from the market, distribution partners and competitors, develop the revenue strategy with input from the algorithm's appetite to optimise revenue generation and business mix. What you will bring to the role: If you have a track record of success in building and executing commercially viable strategies, are an excellent negotiator, communicator and relationship builder and have an in-depth knowledge of Specialty insurance lines within the Lloyds market, we?d love to hear from you. If you are interested in working alongside underwriters, portfolio management and account management to drive underwriting performance this could be the role for you. What to expect during the recruitment process: 1. Initial recruiter screening call, 2. Interview with hiring manager, 3. Technical Interview (this may vary depending on the role), 4. Values Interview Ki Values: • Know Your Customer: Put yourself in their shoes. Understand and balance the different needs of our customers, acting with integrity and empathy to create something excellent, • Grow Together: Empower each other to succeed. Recognise the work of our teams, while celebrating individual success. Embrace diverse perspectives so we can develop and grow together., • Be Courageous: Think big, push boundaries. Don’t be afraid to fail because that’s how we learn. Test, adapt, improve - always strive to be better. Our culture: At Ki, we are committed to creating an inclusive environment where every colleague is valued and respected for who they are and can do the best work of their careers. Inclusion is a critical foundation of our business and people strategies and supports our vision of becoming a market-leading, digital and data-led specialty insurance business. An inclusive workplace fuels innovation because creativity thrives when everyone feels valued, respected, and supported to drive it. So, no matter who you are, where you’re from, how you think, or who you love, we believe you should be you. What we offer You’ll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals. If this sounds like a role and a culture that appeals to you, apply now!

ABOUT US: OTG is a global talent management agency. We launched our talent division of the business in 2021 and are growing quickly - our talents’ reach spans 30M+ followers. As a talent-first agency, we want to make sure that as we continue to grow, our talent managers’ rosters remain small so that our talent are provided with best-in-class service to support their careers. Our Talent Managers are responsible for strategically and proactively building the careers of their own roster of talent, from managing their reputation and image to securing commercial partnerships, to developing meaningful IP and much more in between. The role reports to either a Senior Talent Manager or Talent Director. We are considering applications with more experience for Senior Talent Manager opportunities so do feel free to share your application with this in mind. ABOUT THE ROLE: • Independently manage a roster of approx. 6 emerging to established talent, • Support senior team members in scouting and signing new talent to the roster, • Create and develop ambitious but realistic strategies for your talent, which are impactful, commercial and drive long-term, sustainable careers, • Forecast monthly and annual revenue targets for your talent, with the aim of increasing revenue year-on-year, • Proactively pitch, negotiate and secure commercial partnerships and revenue driving career opportunities to target for your talent, • Strategically identify opportunities for your talent to diversify their careers and revenue streams into other areas of media and entertainment including, but not limited to, publishing, product development, podcasting, licensing, broadcast and live, • Independently negotiate deals and contracts for your talent to a high standard, • Own relationships with key agencies, brands and other third parties for and on behalf of your talent and the wider roster, • Provide your talent with advice and insight on their content strategies to ensure high quality content, growth and strong engagement - both organic and commercial, • Foresee any potential challenges or roadblocks related to your talent and projects, and prepare for/ mitigate them in advance, • Effectively manage your talents’ public image and reputation (including crisis management), liaising with publicists to build and execute narrative and PR strategies, • Manage and guide junior team members to handle tasks for your talent, including:, • Commercial content scheduling and work-related diary management, • Managing email inboxes, scoping out initial enquiries, sharing media kits and fees, • Coordinating brand clients and talent on the creation, delivery and execution of commercial content, • Gathering analytics, insights and feedback to share with brands post-campaign and creating case studies, • Creating and sharing tailored and targeted commercial partnership pitches with brands, • Gifting and event invites, • Embody OTG’s values and high standards when representing the agency both internally and externally ABOUT YOU: • A minimum of 2-3 years’ experience in the talent management industry, • Immersed in the latest talent management, social media and entertainment industry developments with an ability to use this to the benefit of your talent, • Understand and confidently negotiate contracts, • Proven record of generating new business, securing commercial partnerships and upselling, • Excellent presentation, verbal and written communication, and collaboration skills, • Strong relationship builder, • Commercially minded, • Must demonstrate a high quality of work performed both accurately and efficiently to deadlines, • Adaptable self-starter who is able to manage multiple projects and talent simultaneously with a persistent, determined and positive attitude, • Highly organised, proactive and pragmatic with day-to-day tasks, • Meticulous attention to detail, • Ambitious and driven to achieve positive results, • Ability to manage competing priorities in a fast-paced environment, • Strong understanding of Microsoft Office, Canva and Google Drive WHAT WE OFFER: • A fast-paced, reactive job at an exciting and fast-growing talent management agency, • A job where your voice is heard and where good ideas are swiftly acted on, • Competitive salary + target-based commission, • Unlimited holiday, • Limitless progression opportunities - we believe that everybody’s career progression should be uncapped. If you prove yourself, there is no limit to how far or quickly you can progress within the business, • All new starters are provided with an Apple MacBook and an iPhone, • Strong culture with a friendly, welcoming team - team lunches, socials, birthdays and special occasions celebrated, • Flexible working schedule - we are looking for someone who is organised and can work autonomously, managing their own schedule around work commitments, • We are currently WFH 3 days a week with 2 days per week at our Old St office, subject to change DIVERSITY AND INCLUSION: Outreach is an equal opportunities employer. We embrace diversity across our team and we aim to create a working environment where all are accepted and heard. A copy of our Equality, Diversity and Inclusion Policy can be found here:

About Us DDA is a leading global communications practice, offering a bespoke service and a truly worldwide viewpoint. From offices in London and Los Angeles, and affiliates throughout the world. DDA provides a full management service for talent who operate both on digital first and in traditional entertainment. About You You will be a passionate, driven and hard-working talent agent who will help manage the team and work with our fantastic roster. You must have a huge passion for influencers and influencer management, have experience in a similar role and be able to demonstrate this is your dream job! The Role This role will manage a diverse list of talent (including tentpole talent) and necessitates the ability to build strong relationships with your talent, acting as a trusted advisor to help them to achieve the best possible outcomes through your own work and the work of the team around you. You will be involved in developing DDA’s share of business across the Creator division ensuring every step of the way that both the talent and the business are reaching their potential via strategic thinking, collaborative work processes and the highest operational work ethics. Key Responsibilities Client Relationships ● Lead on a number of talent accounts (with at least 3 tentpole talent), making sure all operational and day to day aspects of their working lives run smoothly with campaigns run to the highest standards ● Act as main point of contact for the talent across all paid deals, strategy, goals and beyond ● Maintaining and develop relationships with agencies and brands direct, fostering this network across talent and key industry contacts. ● Attend relevant industry events to grow your network for the talent and DDA ● Attend and lead on shoots ● Initial point of contact for trouble-shooting and dealing with larger problems before passing to Director of Talent when necessary ● Leading on communicating around the talent goals, their monthly catch-ups and three monthly strategy check-ins ● Consistently looking for new ways to meet and exceed talent’s needs Strategy and Commercial Awareness ● Leading on quarterly strategy updates to bring longer-term goals and best practice advice to fruition in partnership with the Strategy Director and Director of department as necessary ● Roll-out regular annual, proactive and reactive strategy including troubleshooting ● On hand for exciting, innovative and on brand content ideas for influencers ● Research relevant industry experts, competitors, target audience and users and understand how to share those learnings both internally and with your talent ● Leading and playing an active creative role in brainstorms on new, creative approaches to influencer campaigns ● Keep abreast of emerging trends, technologies, and influencers and how these can accelerate the growth of DDA and their talent ● Strategically and proactively think around how to generate longer-term business and ancillary income for your talent ● Utilise experience and industry knowledge to help fire-proof accounts, foresee problems and come armed with solutions to help maintain commercial and credible careers for your talent Delivery ● Assist with management and successful delivery of creator expectations ● Oversee junior members of the team with strategic outreach ● Inform and monitor strategic outreach for your talent based on organic posting and strong positioning to juniors on the team ● Confidently and expertly leading on all major calls and meetings for the creator and brands ● Lead on shoots/key talent activations ● Acts upon client feedback throughout all delivery ● Providing the best possible work for your line manager at all times ● Oversee strategy around gifting and events and how to maximise those opportunities ● Maintain all talent admin systems KPIs INCLUDE ● Strategic management of clients on your list in close collaboration managing up and down internally across SD, division Director and other senior experts ● Talent recruitment – identifying and helping to sign key talent who have long term potential and drive revenue ● Talent retention – ensuring current talent are receiving the best service and their careers are developing consistently ● Leveraging all connections across the industry, sharing updates and strategy around this with senior internal stakeholders ● Negotiating large scale and complex deals People ● Managing the executives/assistants on your accounts in terms of workload, tasks and the roster ● Be approachable and professional at all times and positively contribute to the team environment and company culture ● Inspire your colleagues to push themselves and lead by example ● Champion the importance of teamwork and motivate others around you Skills & Knowledge ● Previous experience in an influencer management role or from the world of TV/Media/Entertainment/Brands in a talent facing role ● Previous experience line managing ● Extensive knowledge of social media influencers and entertainment talent ● Being able to adapt and flex your working style ● Highly organised, good under pressure and a strong multi-tasker ● Ability to work to tight timelines, often outside of regular working hours ● Understanding of how online platforms and social media can reach and develop audiences, participants and press engagement ● Excellent communication skills, both written and verbal ● Proactive & intuitive ● Creative mind-set ● Proficient with Google Drive ● Great sales and negotiation skills are a huge plus ● 3+ years industry experience