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Our Front of House team is looking for an experienced Host/Hostess to join the family. Service is always at the forefront so you must be exceptionally welcoming, dynamic and friendly. Our guests choose us for a memorable experience, and you will make each experience extra special. Benefits include: Highly competitive salary 50% Discount on food and drink for up to 6 people to use in Duck & Waffle or SUSHISAMBA® restaurants 28-day holiday allowance Complimentary breakfast and dinner during shifts 'Refer-a-friend’ cash incentive scheme Employee of the Month rewards Internal Training and career development Pension Scheme – including employer contributions Yearly Staff party Your Requirements: The Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones politely and promptly with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part in the flow and pace of our dining service. As a Host/Hostess, we would love you to have: Experience in a fast-paced hospitality environment Availability to work evenings, weekends and most holidays Excellent written and verbal English language communication skills Greet guests and seat them at tables or in waiting areas Exceptional attention to detail Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant Ability to multi-task and follow directions Flexibility in scheduling is strongly preferred Salary: up to £15 per hour Schedule: Full Time Location: Covent Garden - 35 The Market, London WC2E 8RF
We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests. RESPONSIBILITIES - Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) - Prepare tables by setting up linens, silverware and glasses - Inform customers about the day’s specials Offer menu recommendations upon request - Up-sell additional products when appropriate - Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization - Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages - Communicate order details to the Kitchen Staff Serve food and drink orders - Check dishes and kitchenware for cleanliness and presentation and report any problems - Arrange table settings and maintain a tidy dining area - Deliver checks and collect bill payments - Carry dirty plates, glasses and silverware to kitchen for cleaning - Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) - Follow all relevant health department regulations - Provide excellent customer service to guests REQUIRMENTS AND SKILLS - Proven work experience as a Waiter or Waitress - Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS) - Basic math skills - Attentiveness and patience for customers - Excellent presentation skills - Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment - Active listening and effective communication skills - Team spirit - Flexibility to work in shifts - High school diploma; food safety training is a plus
Job Summary We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced environment in a boutique hotel in East Putney. The ideal candidate will possess a passion for hospitality and demonstrate exceptional guest service skills. As a Server, you will be responsible for providing an outstanding dining experience by taking orders, serving food and beverages, coordinating with chefs and ensuring customer satisfaction throughout their breakfast. Responsibilities Greet guests warmly and provide them with menus Take food and drink orders accurately and promptly Upsell menu items to enhance the dining experience Ensure food safety standards are met during food preparation and service Serve food and beverages in a timely manner while maintaining high presentation standards Respond to guest inquiries and resolve any issues or complaints efficiently Collaborate with kitchen staff to ensure smooth service flow Maintain cleanliness of the dining area, including tables, chairs, and utensils Assist in training new staff members as needed Skills Previous experience in a hotel or hospitality setting is preferred Strong knowledge of food safety practices Ability to upsell menu items effectively Basic culinary skills for food preparation tasks Excellent time management skills to handle multiple tables efficiently Proficient in basic maths for handling bills and payments Outstanding guest service skills with a friendly disposition Familiarity with kitchen operations and teamwork Job Types: Full-time, Zero hours contract
Job description Job Summary We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant restaurant team. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. You will assist in food preparation, maintain food safety standards, and contribute to a positive dining experience through effective guest services and upselling techniques. Duties Greet and welcome guests with a friendly demeanour, ensuring they feel valued from the moment they enter. Assist with food preparation in accordance with kitchen standards and food safety regulations. Provide excellent guest services by taking orders accurately and efficiently, addressing any inquiries or concerns. Maintain cleanliness and organisation of the front of house area, including dining spaces and service counters. Collaborate with kitchen staff to ensure timely delivery of orders and high-quality presentation of dishes. Employ basic maths skills to process transactions accurately and handle cash responsibly. Upsell menu items to enhance the guest experience while contributing to the restaurant's sales goals. Manage time effectively to ensure all tasks are completed within designated shifts while maintaining high service standards. Qualifications Previous experience in a restaurant or culinary environment is advantageous but not essential. Strong knowledge of food safety practices is preferred. Excellent communication skills and a passion for providing outstanding guest services. Ability to work collaboratively within a team while also being self-motivated. Basic maths skills for handling transactions and processing orders efficiently. Strong time management skills to handle busy periods effectively. A willingness to learn and adapt in a fast-paced environment, with a focus on helping others. Join us as a Front of House Team Member and be part of an exciting culinary journey where your contributions make a difference! Job Types: Full-time, Permanent Pay: £12.21-£15.00 per hour Expected hours: 45 per week Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Monday to Friday Night shift Overtime Weekend availability Work Location: In person Application deadline: 30/04/2025 Expected start date: 22/04/2025
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Organise the reservations, and seat guests accordingly Recognise guests reservations notes & communicate to the respective team member Micro manage table return-times Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
Bar Staff- ROLE DOES NOT START UNTIL MAY The lounge is opened from Thursday- Sunday We are looking for an energetic and customer-focused Bar Staff member to join our dynamic team at The Interlude on a part-time basis in London. The ideal candidate will provide outstanding service to our customers, ensuring they have an enjoyable experience. This position is perfect for someone who is enthusiastic, personable, and thrives in a fast-paced environment. About Us At The Interlude, we bring you unbeatable vibes, bold flavours, and nights you won’t forget. Located in the heart of Streatham, we’ve designed the ultimate lounge experience-smooth shisha, handcrafted cocktails, and music that sets the perfect tone. Whether you’re here to relax, celebrate, or escape into the moment, we’ve got you covered. Key Responsibilities 1. Customer Service - Greet and interact with guests in a friendly and professional manner, answering any questions about drinks or specials. 2. Order Taking and Preparation - Take accurate drink orders and prepare beverages, including cocktails, wines, beers, and non-alcoholic drinks, to company standards. 3. Serving drinks- Serve drinks efficiently and ensure they are presented correctly. 4. Bar Maintenance - Keep the bar area clean, organised, and fully stocked, including restocking ingredients and supplies as needed. 5. Payment Handling - Process payments accurately using the POS system, handle cash, and provide change if necessary. 6. Compliance - Ensure compliance with licensing laws and health and safety regulations. 7. Upselling - Promote special offers and upsell drinks to enhance the customer experience. 8. Key Skills - Prior experience as a bar staff member (2 years minimum) - Knowledge of mixology and drink preparation is essential - Excellent communication and interpersonal skills. - A positive attitude and a genuine passion for delivering exceptional customer service. - Ability to multitask and remain calm under pressure in a busy environment. - Strong attention to detail and organisational skills. - Physical stamina to stand for extended periods and handle heavy items, such as kegs or crates. - What We Offer - Competitive wage - Opportunities for growth within the company - A supportive and friendly team environment Other - Flexibility to work evenings, weekends, and holidays as needed If you’re passionate about bartending and ready to take on a leadership role in a vibrant, customer-focused environment, we’d love to have you on our team!
Radio Rooftop are looking for an experienced Host/Hostess to join our Reservations and Reception team in the 5* venue above the ME Hotel. KEY ACCOUNTABILITIES & RESPONSIBILITIES To greet customer and identify their reservations. To co-ordinate bookings and ensure proper table rotation. Maximise table efficiencies through table allocation and turning tables · Provide consistently excellent customer service, anticipating guest needs and exceeding expectations. · Collaborate with and support other staff members to ensure efficient venue operations. · Guide guests to their assigned tables. · Contribute to a positive and welcoming atmosphere for all guests. · Address customer concerns and resolve complaints in a professional and timely manner. · Perform opening and closing duties, including table setup, cleaning, and inventory management. Open Table (or other reservations system) experience is an advantage
We are seeking a friendly and efficient Waitress to join our team. The ideal candidate will provide excellent customer service, take orders, serve food and beverages, and ensure a pleasant dining experience for guests. The Waitress should have strong communication skills, a positive attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Greet and seat customers in a friendly and professional manner. Present menus, answer questions, and make recommendations on food and beverages. Take accurate food and drink orders and relay them to the kitchen and bar staff. Serve food and beverages promptly and efficiently. Check in with customers to ensure satisfaction and address any concerns. Process payments and handle cash or card transactions. Maintain cleanliness and organization of tables, dining areas, and service stations. Follow all health and safety regulations. Assist in setting up and closing down the restaurant as needed. Requirements: Previous experience as a Waitress or in a customer service role preferred. Strong communication and interpersonal skills. Ability to work well under pressure in a fast-paced environment. Excellent multitasking and time management abilities. Basic math skills for handling payments. Flexibility to work evenings, weekends, and holidays. A positive attitude and a team-oriented mindset. Benefits: Competitive salary plus tips. Employee discounts. Flexible working hours. Opportunities for career growth and training.
Now looking for Shiftleaders / Supervisors at Boulebar London! We are a fun-loving pétanque bar based in London. Opened in the Summer of 2023, we are always on the lookout for superstars to help us give our guests the very best experience! We are looking for Shiftleaders / Supervisors to be responsible for service, quality and the overall guest experience during their shift. You have the ultimate responsibility of supervising the team, sales and safety during the shift. You are a leader and a communicator, making sure that the team have the knowledge and tools needed to deliver Boulebar quality and overwhelming service. You work with the Venue Manager to plan daily goals and lead the team to achieve the venue’s targets. We are happy and loving hosts, who are experts in greeting and caring for our guests. You will create an environment for your team to grow, deliver and be focused in the right areas at the right time. You will make sure that the venue operates according to Boulebar standards, with full insight and knowledge of our products, principles and service system. You will work, with the other guild managers, as a team towards your venue targets; sales, number of guests, reviews, ENPS, NPS, and cost-%. Our expectations: You are experienced within hospitality You are passionate about people and service You are able to lead and inspire your team You are highly organised Your tasks Be present at Boulebar by working actively in service. Lead your team through daily shifts, including briefing teammates on daily targets and expectations. Own the ‘guest experience’ whilst in the venue - from atmosphere to service received. Manage the Opening and Closing of the venue, systems and POS. Handle guest feedback and drive reviews. Support staff scheduling and shift planning. Contribute to daily service logs with fellow guilds. Build an in-depth knowledge of our products and menu. Be responsible to maintaining venue standards. Participate in weekly meetings with your management team. Be a team player - you help out! It may happen that you get to help in other areas or functions of the business if there is a need. We will provide you with: Knowledge of our products and how to sell and serve. A tried-and-tested toolbox with all the tools needed to succeed. Detailed insight into how Boulebar works, our business principles, organisation, tools, brand and product. An expert knowledge of (and passion for) pétanque. We love variety and you may have gained your experience from many different places. Mainly, we look for a few key characteristics that we think are important. You should be: Ambitious and love learning new things. Full of energy and passion for people. Organised, self-driven and structured. Have an open and unpretentious approach to things. Together we work every day to develop and offer our guests a unique experience - which not only includes delicious drinks and Street Food, but also a social sport that we love to introduce to new people - pétanque! Where? Boulebar Spitalfields What? Full-time & Part-time When? When can you start?!
We are looking for a passionate and motivated Waiter or Waitress to join our vibrant team at BÓHA London. As a venue, BÓHA is not only a Restaurant serving modern and delicious sharing plates, but we also have a downstairs Speakeasy style cocktail bar. Both floors of our venue are alive with energy and passion. As a waiter or waitress at BÓHA, you will have the opportunity to be part of the team that gives BÓHA this vibrancy. To fit this role, you need to have at least 1 year experience as a waiter or waitress in a similar venue, with the ability to handle a fast paced restaurant service with personality and a positive energy. To be a perfect fit, you will also have a passion for excellent food and drink, and have pride in creating an experience around these elements for your guests. At BÓHA, we believe in providing your career progression opportunities and will provide you with many training opportunities to help you reach your goals. If you want to boost your career, BÓHA is the right place. Please get in touch if you feel you have the skills and ambition we are looking for! Duties and Responsibilities - Confidently run a section, managing the needs of multiple tables at once. - Take accurate food and drink orders and ensure they are delivered up to standard and as guests have asked. - Be available and friendly to all guests’ needs, from when you first greet them at the door, to when the bill is dropped at the table, and all else in between. - Learn and remember details about the menu, and be able to describe and recommend dishes and cocktails to guests accurately and enticingly. - Anticipate what your service requires, from setting up tables for their next course, to offering a guest a new drink before they have to ask. - Assist your colleagues in ensuring the service runs smoothly, from setting up tables for next guests, to polishing cutlery and glasses when you are not busy. - Lead, train, and develop the more junior members of the team. Skills and qualifications - A minimum of 1 year experience as a waiter/waitress. - Interest in food, wine, and cocktails, with the desire to learn more. - Have a positive attitude and ability to work well under pressure. - Expertise in organisation, time management and ability to multitask. Additional position perks: - Free meal on shift. - Employee discount of 50% off. - Pension Scheme.
Job Opportunity: Taco & Burrito Server* Location: Brick Lane Are you passionate about great food and providing excellent customer service? Do you love tacos and burritos as much as we do? Join our team at tres cabrones, where we serve up delicious, made-from-scratch tacos, burritos, and more! Responsibilities: - Greet and assist customers with a friendly attitude. - Take food orders accurately and efficiently. - Serve tacos, burritos, and other menu items. - Maintain a clean and organized service area. - Handle cash and process payments. - Provide excellent customer service and ensure a positive experience for all guests. - Assist with food prep and light kitchen duties as needed. Requirements: - Previous experience in food service is preferred but not required. - Ability to work in a fast-paced environment. - Friendly, positive, and professional attitude. - Strong communication and teamwork skills. - Must be available to work evenings and weekends. Benefits: - Competitive pay - Flexible schedule. - Opportunities for advancement. If you’re ready to be part of a fun, hardworking team and serve up the best tacos and burritos in town, apply today! We look forward to meeting you!