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Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
RAMEN SOUS CHEF Remuneration and Benefits Up to £16.60 per hour Training and development, with genuine career development opportunities Free meals after each shift 50% off meals for up to four people when not working so you can hang out with friends and family £100 Tonkotsu voucher for your birthday Annual staff party Referral scheme (refer a friend and earn up to £1,020) Paid sabbatical leave for long-serving team members Are you eager to learn new skills? Are you fun, confident and motivated? Then look no further! With our comprehensive training plan and support from the rest of your team, you will be set up for success in no time! Tonkotsu began serving ramen in 2012 in Soho. We have a few more restaurants now but our approach to our food and people is the same - we're passionate about providing excellent ramen with our homemade noodles made and served by well paid, well trained, and happy people. At Tonkotsu we define ourselves and our culture by four core behavioural values – Keep it Kodawari, Kaizen to the End, Omoiyari All the Way and Praise the Ramen – find out what they mean at the bottom of the page – and we expect you to adhere to these values, keeping them alive. We expect a lot, but we give a lot too – in return for all the hard work, you’ll be paid well and get some cool benefits. Key Responsibilities Help led a motivated team to ensure a smooth-running and profitable kitchen Help to hire, train, and supervise full time and part-time employees Drive profitability within the restaurant by controlling labour, stock ordering, storage and wastage and serving great food efficiently Ensure all financial procedures are adhered to, which include (but not limited to): labour and stock control Ensure the Health and Safety regulations are strictly observed, recorded and archived Monitor quality and availability of products and service provided Hitting agreed Key Performance Indicators (KPI’s), which include Customer Satisfaction score, Health, Safety and Hygiene audit results and Operational Checks Ensure all security procedures are adhered to Complete all necessary documentation to company standard (e.g., Trail) Live and breathe the four Values Key Behaviours Keep it Kodawari – We are perfectionists! We will have an eye for detail and use this to ensure customers have everything they need. You will be trained and guided but we also expect you to use your judgement to prioritise tasks and adhere to our standards. You will take responsibility for your actions, even when you’ve made a mistake. You will have an infectious determination to make sure your customers are served the best food possible. Omoiyari all the way – We are compassionate and inclusive You will be friendly, approachable and use empathy to perceive the feelings of your team and customers. You will not discriminate against anyone on any grounds. You will have a genuine passion for hospitality that will ensure our customers feel welcome and looked after. Kaizen to the end – we constantly strive for improvement Nobody is perfect! We are all on a journey of improvement – personal and professional. You will be curious to learn and eager to develop. Praise the Ramen – We are committed to providing very high-quality food and drinks Your product knowledge will be second to none and you will share your knowledge and enthusiasm for the food we serve with the team, keeping an eye on product quality. You will be an expert in the workings of the Tonkotsu kitchen and passion for excellent customer experience.
TERM: FULL-TIME W/H: 48 HOLIDAYS: 28 DAYS OFF: 2 We are looking for strong Pastry Junior Sous Chefs to join Alan’s team at The Twenty-Two. The focus is strengthening our Ground Floor Kitchen, which is open for two services (lunch and dinner) 7 days a week. Our handsome neighbourhood restaurant brings a Mediterranean flourish to modern British fare. Our menu is committed to minimal intervention and offers an uncompromising, lighter style. Paid overtime for hours worked above the contract hours. Chef requirements - Be friendly, approachable and professional - The ability to adapt and learn quickly - Driven to succeed with a stable background in the industry - Excellent attention to detail - Has a good understanding of all areas within a Kitchen - Is willing to learn and progress within the team - Is an excellent team player with a positive, flexible and enthusiastic attitude - Is passionate about food and keen to develop their knowledge on the menu - Previous experience in a similar role. - Be able to take control and work all sections in the kitchen comfortably while maintaining the food standard. - Ensuring that food quality and portion control are always in line with the company's specifications. - Fully understand all health and safety requirements in the kitchen. - An ability to work well under pressure.