Floor Manager / Assistant Restaurant Manager
3 days ago
City of London
The Ned boasts 10 restaurants each serving a unique style of cuisine from around the world. Malibu Kitchen brings Californian food to the City with a healthy daytime menu turning into Cantina Malibu for dinner with Mexican flavours. As part of the management team, you will support Malibu’s team in the leadership of the venue, taking the reins whenever the General Manager isn’t on site and partnering on all commercial and strategic elements of running a successful business. Do you want to join one of the best places to work in hospitality? What’s the role? We’re open to finding either a superstar Floor Manager or a seasoned Assistant Restaurant Manager. Once we find the right person, we’ll make the right offer based on your experience. About the Ned: The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a full floor of events spaces, ten restaurants and bars and 250 hotel bedrooms. As a key part of the management team, you will: • Support your management team in delivering all operational, commercial, experiential, and people performance, • Contribute to and drive the restaurant strategy to achieve our goals and build a long-term vision for the brand, • Closely monitoring financial performance, you’ll provide direction and take decisions where needed to protect and drive profitability, including labour scheduling, expense control, sales forecasting, annual budgeting process and month end performance analysis, • Our customer and member experience are central to success, and you’ll be obsessive about any detail that has the potential to make or break this, • You’re accountable for ensuring the whole team delivers exceptional service and equally, you’ll hold them to account for performance as measured on the restaurant balanced scorecard, • As an accountable person for health and safety and labour relations, you’ll ensure that all regulatory compliance is maintained, • Support with all people leadership tasks - including team recruitment, development and performance chats, onboarding new starters - this is a great role for growing manager who wants to build their people management skillset Exact responsibilities and accountability will vary depending on your level of experience, to be agreed at the point of offer.. What The Ned can give you: • Salary based on experience of up to £42,000 per year, including service charge, • Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast, • Exciting learning and development programmes to help progress your career, • Exclusive rates at The Ned for staying and eating for you, your family and friends, • Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts, • Your birthday off after a year of service and more holiday after five years, • Paid volunteer day, • Refer a friend scheme, • Regular social events, including an annual pool party, • Employee assistance programme – 24/7 advice and support, • Reward and recognition initiatives What you can bring to the role: • Previous leadership experience with a proven track record of delivering outstanding food, guest experiences, and people management, • Our customers and guests expect the best, so high standards are essential, • An organised and detailed manner is necessary, as impeccable record keeping is needed to maintain records for our safety and audit standards, • A commercial mindset is non-negotiable in all our leaders as you will be supporting in delivering excellent financial performance and results, • Our operation can be a high-pressure environment, but you’ll be the steady presence that our team look to, so a calm demeanour and a genuine passion for providing guests with an exceptional experience every time is essential At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join our Malibu management team. #lovethened