Head of customer engagement jobs in London

SOMMELIER - GYMKHANA Salary - Up to £17 ph Schedule - Full Time Experience - Previous experience as a Sommelier within a Michelin star restaurant or similar setting Gymkhana are seeking a Sommelier to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Sommelier looking for a new role in an award winning, critically acclaimed group. The Restaurant Located in Mayfair, Gymkhana is inspired by the bars, social, sports and members’ clubs of the British Raj in India and serves contemporary Indian cuisine using seasonal British ingredients with a strong focus on the tandoori oven. Opened in 2013, Gymkhana went on to win its first Michelin star, Restaurant Magazine’s Restaurant of the Year and BMW Square Meal Restaurant of the Year in 2014. “Gymkhana is the best restaurant I have ever been to.” Giles Coren, The Times The Position As Sommelier, you will be responsible for delivering the highest levels of service and an exceptional guest experience within the restaurant and private dining rooms. You will recommend and sell wines to customers both to complement their tastes and to pair with their menu choices. The successful Sommelier will have: An engaging and personable nature; A passion for hospitality and delivering an exceptional guest experience; Prior experience as a Sommelier within a quality restaurant; WSET or equivalent Sommelier qualification (preferred but not essential); A professional and confident communication style with fluent English language ability; Proven ability to lead, inspire and motivate a team; An excellent knowledge of food and beverage; The eagerness to continually learn and develop your career within hospitality.

Holding Manager- London We're currently seeking a Holding Manager for our stores in London. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling to achieve store targets Ensure store compliance with health and safety regulations Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer Create business strategies to attract new customers, expand store traffic, and enhance profitability Responsible for the recruitment and development of the team Train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth Monitor inventory levels and order new items Being the point of call for employee relation queries and issues for your store Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs, at all levels Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem-solving - creating solutions before they become issues Approachable - for our customers, and your team Lead by example - be an asset to your team and other stores too Resilient - react and embed change Good communicator - manage and engage with all team members What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider

An opportunity has arisen for a full-time Reception Supervisor who is head and shoulders above the rest! We need someone who understands the importance of 5* customer service, professionalism, organisation and management but who is also naturally warm, friendly and a people person. You will work closely with both the Management team and the Reception team and will act as a trainer and mentor for the Reception staff so that they uniformly offer the best experience possible for our members. Above all, you will lead by example and will exemplify what a superstar Receptionist is. As Reception Supervisor, you will have a wide variety of duties that you will be expected to engage in. The role is interesting and varied and whilst there can of course be down time, on the whole it is fast paced. Amongst the usual day to day running's of reception, it will be your responsibility to create and maintain efficient Rota’s ensuring that the reception is covered at all times, keep on top of merchandising and ordering, staff training, Reception recruitment, to ensure that staff are following correct procedures at all times, to create and implement new procedures when deemed necessary, to answer member enquiries and to deal with complaints in a calm, conciliatory manner. On occasion you may be required to deputise for Duty Managers and you will support Senior Managers in opening and closing procedures of the club. Your shift pattern will include both early, late and middle shifts and will involve you working one weekend in three. You will also be responsible for safely evacuating the reception area in the event of a fire or emergency and also for training the Reception team to be able to do so in your absence. Who are we looking for? The ideal candidate must have had previous experience in a similar high end establishment and ideally within the hospitality and leisure industry. You should ideally have a minimum of 2 years of experience of leading a small team and should have excellent communication skills along with customer service levels that are second to none. An excellent telephone manner, the ability to take and pass on accurate messages and an eye for detail is a must, as is being computer literate and having the ability to multi-task in a fast paced environment. You must take pride in your appearance and be happy to conform to our uniform requirements and must also ensure that the rest of the team do the same. Having your own transport or being very local would be a big plus. Above all, we are looking for someone who enjoys their work and who has an infectious, positive, can-do attitude! Work remotely: No Job Types: Full-time, Permanent Pay: £25,000.00 per year Benefits: Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: London N10 2QE: reliably commute or plan to relocate before starting work (preferred) Experience: Management: 2 years (required) Work Location: In person

We are looking for a front of house ambassador. We are an experience led, dining space, curated bookshop an antiques space serving fantastic, ethical and meticulously prepared food as well as speciality coffee, loose leaf teas, hot chocolate, cold drinks, natural wines and craft beer and ciders. As our front of house professional you need to engage will all aspects of our offering. If you think FOH is easy and anyone can do it we are not the place for you. If you think training is not required do not apply. If you have experience of speciality coffee and drinks that would be great but equally we are happy to train the right person as we would expect our lead weekday FOH to be able to make drinks if need be. A passion for great food, coffee and drinks is required as well as a genuine interest in the stories behind what we do. You will need to be a great ambassador for all our offerings and engage with customers as we operate in a very open setting and the role is interchangeable at times with bar service. An interest in books and antiques would be an advantage too. The role is for around 30 hours per week with a maximum of five days per week. The role will not usually include weekends but may do from time to time so flexibility is required. Full training is given for the right person and attitude is more important than experience for this role however some experience of ideally speciality food and drink service is required.

Nutrition Kitchen Ltd - Community Kitchen Manager Location: East Ham, London (Occasional travel across Newham borough) Contract Type: Full-time position Salary: Competitive, commensurate with experience About Us: Nutrition Kitchen Ltd is dedicated to improving community health and well-being through innovative cooking and nutrition programmes. We work closely with local authorities and health organisations to deliver impactful services that empower individuals to lead healthier lives. Our community kitchen serves as a hub for these initiatives, providing a space for education, engagement, and culinary exploration. Unlock Your Potential: We are seeking a proactive and versatile individual to join our team as a Community Kitchen Manager. This role combines administrative responsibilities with kitchen management duties, requiring a blend of organisational prowess, customer service skills, confidence, and a hands-on approach to maintaining our facility. Responsibilities: Oversee day-to-day operations of the community kitchen, ensuring cleanliness, safety, and compliance with hygiene standards. Proactively manage kitchen inventory, conducting regular stock checks and ensuring all supplies are up to date and available for use. Maintain detailed records of kitchen activities, including inventory, equipment maintenance, and programme attendance. Serve as a point of contact for community members, providing information about our programmes, scheduling appointments, and assisting with programme bookings. Utilise computer skills to manage documents and data, including proficiency in Microsoft Excel, Word, and PowerPoint, and performing data entry tasks. Actively recruit participants for our programmes through community outreach efforts, demonstrating confidence and enthusiasm in engaging with the public. Collaborate with programme coordinators to support the planning and execution of cooking classes and events. Requirements: Previous experience in kitchen management or administration preferred, but not required. Strong organisational skills and attention to detail, with the ability to multitask and prioritise responsibilities effectively. Excellent communication and interpersonal skills, with a friendly and approachable demeanour. Confidence in engaging with the public and promoting our programmes effectively. Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and ability to learn new software systems as needed. Demonstrated initiative and a "can-do" attitude, with the flexibility to adapt to changing priorities and environments. Ability to work independently and collaboratively as part of a team, contributing to a positive and supportive work environment. Job Type: Zero hours contract Pay: From £12.00 per hour Expected hours: No less than 8 per week Benefits: Free flu jabs On-site gym On-site parking Schedule: Monday to Friday Education: Certificate of Higher Education (preferred) Experience: Administrative experience: 1 year (preferred) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 19/01/2024

Join our team at Figo, a renowned dining establishment committed to delivering exceptional culinary experiences and impeccable service. Located in the heart of Stratford, we specialize in italian cuisine. As we continue to uphold our reputation for excellence and expand our operations, we are seeking a talented and dedicated Restaurant Manager to lead our team to continued success. Position Overview: As the Restaurant Manager, you will play a pivotal role in overseeing the daily operations of our restaurant, ensuring the highest standards of service, hospitality, and guest satisfaction. You will lead by example, inspire your team, and uphold our commitment to delivering memorable dining experiences. Key Responsibilities: Manage all aspects of restaurant operations, including staffing, training, scheduling, and performance management. Maintain a strong presence on the floor, engaging with guests and ensuring their needs are met promptly and courteously. Lead and motivate the front-of-house team, fostering a culture of teamwork, professionalism, and excellence. Monitor and enforce compliance with company policies, procedures, and health and safety regulations. Optimize operational efficiency, including inventory management, cost control, and maintenance of equipment and facilities. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Handle guest inquiries, feedback, and complaints in a timely and effective manner, striving to exceed expectations and resolve issues with diplomacy and tact. Collaborate with the culinary team to maintain high standards of food quality, presentation, and consistency. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry. Proven track record of success in managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to inspire and motivate a diverse team. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite.

Coq D'Argent is an oasis of tranquillity high above the heart of The City,Coq D'Argent is an oasis of tranquillity high above the heart of The City, with sun trap terraces in the summer. The award-winning cuisine is just as impressive as those views and the classic French menu is overseen by Executive Head Chef – Damien Rigollet who has been with us since 2005. This destination restaurant is extremely popular with city workers, for long weekend lunches and foodies alike. We are currently looking for a fantastic breakfast Waiter/Waitress who can confidently engage with our customers to create a unique, inviting guest experience. You will have a bright personality and be willing to deliver an outstanding service. As an ideal candidate, you will have a real pride and passion for what you do, with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include: Top rate industry leading pay Wagestream employer- Employees can access 40% of wages before payday 50% discount in all our venues worldwide all day, every day Feeling a bit hungry on shift, we ensure you receive free tasty, healthy meals Enjoy 28 days paid holiday a year, which will increase up to a month of holiday with length of service LifeWorks offers- Receive exclusive monthly discounts just for D&D employees, including cashback options at retailers Employee Assistance Programme (EAP)- Unlimited access to a confidential wellbeing programme with a 24/7 helpline WeCare – A solution designed to support your mental, physical, social and financial wellbeing Employee of the Month Scheme Long Service awards D&D Connect- Access to our award winning training platform, to grow and develop new skills Want to volunteer for a cause? We’ll pay full day wage for you to give back Refer a friend scheme- We offer our employees paid bonuses to a ‘refer a friend’

Overview: We are seeking a highly motivated and experienced Supervisor to lead operations at our unique venue, which combines the warmth and community spirit of a traditional pub with the sophistication of a café/wine bar. The ideal candidate will have a proven track record in managing multi-faceted hospitality sites, demonstrating exceptional leadership skills and a passion for creating memorable guest experiences. Key Responsibilities: - Oversee the day-to-day operations of the pub, ensuring the highest standards of service are maintained. Be actively involved in the floor management during peak times to lead by example. - Staff Management: train, and nurture a high-performing team. - Customer Satisfaction: Foster a welcoming atmosphere and ensure customer satisfaction is a top priority. Handle customer feedback with professionalism and resolve any issues promptly. - Compliance: Ensure compliance with all health and safety regulations, licensing laws, and employment legislation. Maintain high standards of cleanliness and hygiene across all areas. Qualifications and Experience: - A minimum of 1 year experience in a managerial role within the hospitality industry, preferably with exposure to both pub and café/wine bar environments. - Demonstrated ability to lead and motivate a team in a high-pressure environment. - Excellent communication and interpersonal skills, with the ability to engage effectively with staff, customers, and suppliers. - A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. - Knowledge of health and safety regulations and food hygiene standards. - Flexibility to work evenings, weekends, and public holidays as required. What We Offer: - A competitive salary package commensurate with experience. - Opportunities for professional development and progression within a growing hospitality group. - A dynamic and supportive work environment where your contributions are valued and recognized. We look forward to welcoming a new Assistant Manager to our team who shares our passion for hospitality and excellence.

Hello baristas of London! 🌟 We’re Soto Coffee, a cozy spot in North London serving up special blends of Colombian coffee and fresh baked goods. What’s Brewing? ☕️ We’re seeking a part-time Barista to create perfect cups and brighten days. You’ll be the heart of our coffee shop, engaging with customers and showcasing your latte art skills. The Blend We Need: - Passion for people and coffee. - Barista experience needed; certifications are a plus! - Skills in multitasking, attention to detail, and teamwork. - Available to work flexible hours, including weekends. Perks & Pay 💸 - £8.60-11.44/hour. - Be part of a close-knit team where you can grow and influence. Excited? Send us a message 🤩 To add a touch of fun to your application, tell us what your favourite drink to prepare and why! ☕️🧋🍵

Company Overview: We are a dynamic and forward-thinking continuous improvement Digital marketing company based in Dunstable, United Kingdom. Our mission is to empower businesses by enhancing their online presence through innovative websites and mobile applications. Position Summary: As a Website and App/Marketing Salesperson you will play a pivotal role in driving revenue growth by promoting our web and app development services. Your primary responsibility will be to identify potential clients, build strong relationships, and close deals. This position offers an exciting opportunity to earn substantial commissions based on successful sales. Key Responsibilities: 1 Prospecting and Lead Generation: Conduct research to identify potential clients who can benefit from our website and app services. Utilize phone calls, emails, and networking events to generate leads. Collaborate with the marketing team to identify target industries and niches. 2. Client Relationship Building: Engage with existing clients within an assigned territory to maintain strong relationships. Understand client needs and tailor solutions to meet their specific requirements. Provide exceptional customer service throughout the sales process. 3. Sales Presentations and Consultations: Present our website and app development offerings to prospective clients. Articulate the value proposition, emphasizing features, benefits, and competitive advantages. Address client inquiries and objections effectively. 4. Commission-Based Compensation: Client Prospecting, appointment setting, marketing and sales of digital website and mobile application products. This will be paid at 50% commission on all sales with no base salary you will gain recurring revenue for sales post execution for the lifecycle of your customers. This will enable you to build ongoing revenue each month for every customer you make a sale for. 5 Marketing Support and Resources: Leverage our rigorous marketing campaigns to attract leads. Access confirmed leads through our telemarketing department. Utilize brochures, novelties, and marketing materials to enhance sales efforts. Benefit from ongoing product training. 6 Application Instructions: Make sure your CV is testament to the great sales and marketing skills you willbring to the table As part of the shortlisting process, candidates will be requested to attend an online teams of google meeting at which point initial exploration into your CV and skills will take place and an assessment of the values you will bring to the organization Essential Experience and Skills 1. Proven sales experience in a similar role, with a track record of achieving or exceeding sales targets. 2. Strong interpersonal and communication skills, both written and verbal. 3. Ability to build and maintain relationships with clients and colleagues. 4. Excellent negotiation and closing skills. 5. Self-motivated with a results-oriented mindset. 6. Proficiency in Microsoft Office and CRM software. 7. Ability to work independently and as part of a team.

Job Description We are excited to announce an opening for a dedicated and dynamic Team Member at our bustling Pizza, Bubble Tea, and Pretzel Shop! We're seeking individuals who are passionate about delivering exceptional customer service and are eager to learn about our diverse product range. Responsibilities: - Prepare and serve a variety of pizzas, bubble teas, and pretzels. - Ensure high-quality standards in food preparation and presentation. - Engage with customers, taking orders and processing payments. - Maintain cleanliness and organization in the shop. - Learn and adapt to different roles within the shop. Requirements: - Prior experience in food service, particularly with pizza, bubble teas, or pretzels. - A willingness to learn new skills and adapt to different roles. - Strong communication and customer service skills. - Ability to work in a fast-paced environment. - Flexibility in working hours, including weekends and evenings. What We Offer: - Flexible working hours. - A friendly and upbeat work environment. - Opportunities for professional growth and skill development. If you have a passion for food and love working in a dynamic team, apply now to join us!

Coq D'Argent is an oasis of tranquillity high above the heart of The City, withCoq D'Argent is an oasis of tranquillity high above the heart of The City, with sun trap terraces in the summer. The award-winning cuisine is just as impressive as those views and the classic French menu is overseen by Executive Head Chef – Damien Rigollet who has been with us since 2005. This destination restaurant is extremely popular with city workers, for long weekend lunches and foodies alike. We are currently looking for a dynamic cocktail waiter / waitress who can confidently engage with our customers to create a unique, inviting guest experience. You will have a bright personality and be willing to deliver an outstanding service. As an ideal candidate, you will have a real pride and passion for what you do, with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include: Top rate industry leading pay Wagestream employer- Employees can access 40% of wages before payday 40% discount in all our venues worldwide all day, every day Feeling a bit hungry on shift, we ensure you receive free tasty, healthy meals Enjoy 28 days paid holiday a year, which will increase up to a month of holiday with length of service LifeWorks offers- Receive exclusive monthly discounts just for D&D employees, including cashback options at retailers Employee Assistance Programme (EAP)- Unlimited access to a confidential wellbeing programme with a 24/7 helpline WeCare – A solution designed to support your mental, physical, social and financial wellbeing Employee of the Month Scheme Long Service awards D&D Connect- Access to our award winning training platform, to grow and develop new skills Want to volunteer for a cause? We’ll pay full day wage for you to give back Refer a friend scheme- We offer our employees paid bonuses to a ‘refer a friend’

We're currently seeking a Store Manager for our brand new store opening in Hampstead Heath! Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records, and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organized - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Seasonal social events - Regular competition incentives - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! - Employee Assistance Programme - our 24/7 counselling support provider

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.

We are Burger & Beyond. We serve up London's best burgers along with signature sides, delicious cocktails and craft beers from our sleek, minimalist, modern restaurants. We're looking for great people to come and help us on our journey to bring amazing food, some fantastic cocktails and even better service to our restaurants. After the huge success of our Shoreditch restaurant we opened two more in Borough Yards and in Soho. We also have dark kitchens and kiosks in London and now Manchester too. We are looking for epic people with a passion for hospitality who will join us on this journey! The Job An opportunity has arisen for a Bartender to join our vibrant and friendly team. We are looking for a passionate and enthusiastic individual that has bartending experience and is proud of the craft of serving quality drinks. We are looking for someone with a genuine passion for hospitality so are you excited to provide exceptional customer service and go above and beyond to make a memorable experience for the guests? Then please apply today! What we expect from you: • Hard working and professional with experience of working behind a busy bar • Passionate about drinks with an understanding of wine, craft beers, spirits and cocktails • Have a real CAN DO attitude • Kind, engaging and fun with personality and strong communication skills • Friendly, approachable and can keep a cool head under pressure, whilst presenting well • Attention to detail, clean and organised • Team player who communicates well with all colleagues • Punctual, reliable and trustworthy • Availability to working a mix of daytimes, evenings and weekends • Open to pitching in to support the front of house team if required – after all, we are all a team! What's in it for you? Hourly rate starting from £10.85 per hour plus service charge on top. Free food on shift Discounts in any Burger and Beyond on food and drink A flexible rota 28 days holiday (for full time)

La Mia Mamma LTD, a fast growing and successful group of Italian restaurants (La Mia Mamma and Made in Italy), is currently looking for a highly motivated and extremely organized Italian speaker Social Media Manager to join the team at its headquarter in Chelsea (King's Road). As the Social Media Coordinator and Content Creator, you will manage how we communicate and look through the La Mia Mamma and Made in Italy restaurants’ social media channels. You’ll be our eyes and ears on the ground to capture content in our locations and manage all social media channels to sustain an engaging audience and increase followers and customers. This role will have a direct impact on our entire social media strategy and take a central role in promoting La Mia Mamma and Made in Italy project. This is a fantastic opportunity for an experienced social media and content coordinator with broad experience in social media management, content creation and copy-writing looking for the next step in their career.` Responsibilities include Social Media Management - alongside the Head of Marketing and Marketing Manager, drive and devise a strong social media strategy that encompasses all social media channels and develops new and existing content pillars - manage the company's social media channels (Instagram, TikTok, Facebook, LinkedIn) with regularly scheduled content in line with the marketing calendar and seasonal events and ensuring content is on brand - create and carefully curate new, engaging, innovative content through strong storytelling and by mastering the tone of voice and personality and ensuring clear call to action to drive audience engagement - be ahead of the trends at all times by researching and suggesting new up-and-coming viral content ideas leading to real-time marketing opportunities - devise new social media marketing campaigns depending on seasonal or product requirements while working with the wider team to brainstorm ideas - community management of our social media accounts by responding in a friendly and timely manner and forwarding questions / requests to the relevant stakeholders - support with monthly reporting on social media analytics. Learn from insights gathered to help define current and future social media strategy. - staying up to date with the latest digital innovations in the industry and amongst our competitors to ensure we stay at the forefront of these Content Creation - Create social media first content, including photos and videos, for all platforms to capture high-quality, platform-specific content - Photo library management to ensure content is named and categorised properly and easily accessible for the wider team - Collaborate and manage on photoshoots for larger campaigns through effective planning Role Requirements - 3 years of experience managing social media and content creation in hospitality or personal social media following focusing on food and drink. - Experience growing an audience and using social media platforms and planning tools - Knowledge of social media platforms with experience in editing Stories, Reels and TikTok videos - Strong Photography and Videography skills with a portfolio of previous experience - Excellent copywriting skills and command of the English language - Highly organised and a self-starter full of ideas, who can work independently - Italian language and/or knowledge of Italian culture. Other Key Skills - Creative, innovative and full of ideas with strong conceptual skills - Warm, friendly and bubbly individual who loves working in a tight-knit team - Have a keen eye for photography and videography, and understand its importance in the food and drink industry respectively - A deep passion for the food and drink industry - Highly motivated and self-driven with an ability to work independently and within a team - Excellent organisational skills, time management and ability to multi-task - Accuracy and attention to detail - Experienced in Microsoft Office Suite and Google Drive Suite - Right to live and work in the UK - Ability to work from our office in Chelsea Monday to Friday.

Location: Woolwich, East London, UK Salary: Basic £28k to £35k, up to £45K with OTE Company Overview: Boost Inc is a dynamic and multi-award-winning retail tech company dedicated to delivering innovative and cutting-edge unattended retail solutions to our customers. With a focus on unrivalled user experience and excellent customer service, we strive to revolutionise the vending industry landscape through our commitment to excellence, creativity, and fun technology. Position Overview: We are seeking a highly motivated and enthusiastic Graduate Sales Executive to join our growing team. This role presents an exciting opportunity for a recent graduate to kick-start their career in sales within the technology sector. As a Graduate Sales Executive, you will be responsible for driving revenue growth through prospecting, cultivating relationships, and helping generate sales pipeline with new and existing clients. Working closely with the International Head of Sales, our Sales Managers and our Sales Executives, you will play a key role in helping us win and manage new business; ensuring that new leads are qualified and followed up, and that the administrative aspects of our sales cycle is managed brilliantly. Key Responsibilities: - Process Management: ensuring our sales operation functions effectively, including managing inbounds for the UK and European businesses, as well as supporting on contract administration and other account management tasks. - Sales Administration: Preparing customer quotes, client invoicing, overseeing back-office sales support functions, including making recommendations for improvement. - Lead Generation: Generate leads through various channels such as cold calling, email campaigns, networking events, and social media. - Client Engagement: Build and maintain strong relationships with prospective clients through effective communication and account management. - Prospecting: Identify and research potential clients within the designated market segment. - Pipeline Management: Manage sales pipeline efficiently, tracking leads and opportunities through CRM software. - Solution Selling: Act as the front line for all inbound enquiries. You will understand the clients’ needs and actively work with the Sales Managers and Account Managers to effectively build a suitable proposition of our products/services. - Market Analysis: Stay updated on industry trends, market developments, and competitor activities to identify new business opportunities. - Collaboration: Work closely with the sales team and other departments to ensure a seamless sales cycle and alignment of departments to deliver sales orders. This will include organising product demonstrations and organising meetings with agendas for the Sales management team to attend and ensure follow up actions are adhered to. Qualifications: • Bachelor's degree in any field. • Excellent communication and interpersonal skills. • Self-organised with the ability to run multiple projects at once. • Goal-oriented with a drive to succeed in a sales environment. • Ability to work independently and as part of a team. • Proficiency in Microsoft Office suite and CRM software. • Self-motivated learner, able to learn quickly in a fast-paced environment. • Prior experience in sales or customer service is advantageous but not essential. We are more interested in your attitude and experience than your academic profile, and welcome applicants from a wide range of backgrounds. Benefits: • Competitive salary with commission/bonus structure. • Comprehensive training and development programs. • Opportunities for career advancement and progression. • Private health insurance subject to successful completion of probation (6 months) • Dynamic and supportive work environment with a focus on work-life balance. • Free fruit, snacks and discounted in-office healthy meals (and some less healthy ones!) • Exceptional learning opportunities. You will be part of a fast-growing scale-up with a dynamic team, with the opportunity to learn from a highly talented group of people. • The opportunity to travel internationally on a regular basis. • On-site parking Application Process: If you are a proactive and ambitious individual looking to launch your career in sales, we invite you to apply for the Graduate Sales Executive position at Boost Inc. Please submit your CV and a cover letter outlining your qualifications and why you are interested in joining our team. We look forward to hearing from you!

About Amtel: Amtel operates at the forefront of the hospitality industry, offering memorable experiences across a diverse portfolio of pubs, cafes, and restaurants. Our commitment to excellence, community, and innovation drives us to create spaces where every guest feels valued and every moment becomes a cherished memory. About The Woodman: Nestled in the heart of Wimbledon Park, The Woodman is not just a pub; it's a home away from home for our patrons. Known for our welcoming atmosphere, extensive selection of beers and ales, and our commitment to quality service, we're a place where stories are shared, and laughter is abundant. Position Summary: We are seeking a dynamic and experienced General Manager to lead The Woodman. This role requires a blend of passion for hospitality, strong leadership skills, and the ability to provide exceptional customer service. The ideal candidate will oversee all aspects of our operations, ensuring that The Woodman not only meets but exceeds our patrons' expectations and continues to be a cherished gathering spot in Wimbledon Park. Key Responsibilities: Oversee daily operations of the pub, ensuring efficiency, quality, and the highest level of service. Lead and inspire the team to achieve excellence in all areas, from service to kitchen operations. Develop and implement strategies to enhance customer satisfaction and loyalty. Manage financial budgets, including labor costs, supplies, and inventory, to ensure profitability. Foster a positive, collaborative work environment and promote a culture of respect, communication, and teamwork. Organize and promote events that align with our community-focused brand, enhancing patron engagement and pub visibility. Ensure compliance with all health and safety regulations, licensing laws, and company policies. Analyze and respond to guest feedback, implementing improvements where necessary. Build and maintain strong relationships with vendors, local community members, and stakeholders. Qualifications: Proven experience as a General Manager or similar leadership role in the hospitality industry, preferably in a pub or restaurant setting. Strong understanding of business management, financial principles, and hospitality best practices. Excellent communication and interpersonal skills, with the ability to engage effectively with staff and patrons. Ability to work flexible hours, including evenings, weekends, and holidays. A passion for the hospitality industry and a commitment to providing exceptional customer service. Relevant qualifications in hospitality management or a related field are advantageous.

Coq D'Argent is an oasis of tranquillity high above the heart of The City, withCoq D'Argent is an oasis of tranquillity high above the heart of The City, with sun trap terraces in the summer. The award-winning cuisine is just as impressive as those views and the classic French menu is overseen by Executive Head Chef – Damien Rigollet who has been with us since 2005. This destination restaurant is extremely popular with city workers, for long weekend lunches and foodies alike. We are currently looking for a dynamic receptionist who can confidently engage with our customers to create a unique, inviting guest experience. You will have a bright personality and be willing to deliver an outstanding service. As an ideal candidate, you will have a real pride and passion for what you do, with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include: Top rate industry leading pay Wagestream employer- Employees can access 40% of wages before payday 40% discount in all our venues worldwide all day, every day Feeling a bit hungry on shift, we ensure you receive free tasty, healthy meals Enjoy 28 days paid holiday a year, which will increase up to a month of holiday with length of service LifeWorks offers- Receive exclusive monthly discounts just for D&D employees, including cashback options at retailers Employee Assistance Programme (EAP)- Unlimited access to a confidential wellbeing programme with a 24/7 helpline WeCare – A solution designed to support your mental, physical, social and financial wellbeing Employee of the Month Scheme Long Service awards D&D Connect- Access to our award winning training platform, to grow and develop new skills Want to volunteer for a cause? We’ll pay full day wage for you to give back Refer a friend scheme- We offer our employees paid bonuses to a ‘refer a friend’

Coq D'Argent is an oasis of tranquillity high above the heart of The City, with sun trap terraces in the summer. The award-winning cuisine is just as impressive as those views and the classic French menu is overseen by Executive Head Chef – Damien Rigollet who has been with us since 2005. This destination restaurant is extremely popular with city workers, for long weekend lunches and foodies alike. We are currently looking for a great Floor Manager who can confidently engage with our customers to create a unique, inviting guest experience. You will have a bright personality and be willing to deliver an outstanding service. As an ideal candidate, you will have a real pride and passion for what you do, with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include: Top rate industry leading pay Wagestream employer- Employees can access 40% of wages before payday 40% discount in all our venues worldwide all day, every day Feeling a bit hungry on shift, we ensure you receive free tasty, healthy meals Enjoy 28 days paid holiday a year, which will increase up to a month of holiday with length of service LifeWorks offers- Receive exclusive monthly discounts just for D&D employees, including cashback options at retailers Employee Assistance Programme (EAP)- Unlimited access to a confidential wellbeing programme with a 24/7 helpline WeCare – A solution designed to support your mental, physical, social and financial wellbeing Employee of the Month Scheme Long Service awards D&D Connect- Access to our award winning training platform, to grow and develop new skills Want to volunteer for a cause? We’ll pay full day wage for you to give back Refer a friend scheme- We offer our employees paid bonuses to a ‘refer a friend’

Coq D'Argent is an oasis of tranquillity high above the heart of The City, with sun trap terraces in the summer. The award-winning cuisine is just as impressive as those views and the classic French menu is overseen by Executive Head Chef – Damien Rigollet who has been with us since 2005. This destination restaurant is extremely popular with city workers, for long weekend lunches and foodies alike. We are currently looking for a fantastic Sommelier who can confidently engage with our customers to create a unique, inviting guest experience. You will have a bright personality and be willing to deliver an outstanding service. As an ideal candidate, you will have a real pride and passion for what you do, with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include: Top rate industry leading pay Wagestream employer- Employees can access 40% of wages before payday 40% discount in all our venues worldwide all day, every day Feeling a bit hungry on shift, we ensure you receive free tasty, healthy meals Enjoy 28 days paid holiday a year, which will increase up to a month of holiday with length of service LifeWorks offers- Receive exclusive monthly discounts just for D&D employees, including cashback options at retailers Employee Assistance Programme (EAP)- Unlimited access to a confidential wellbeing programme with a 24/7 helpline WeCare – A solution designed to support your mental, physical, social and financial wellbeing Employee of the Month Scheme Long Service awards D&D Connect- Access to our award winning training platform, to grow and develop new skills Want to volunteer for a cause? We’ll pay full day wage for you to give back Refer a friend scheme- We offer our employees paid bonuses to a ‘refer a friend’

Coq D'Argent is an oasis of tranquillity high above the heart of The City,Coq D'Argent is an oasis of tranquillity high above the heart of The City, with sun trap terraces in the summer. The award-winning cuisine is just as impressive as those views and the classic French menu is overseen by Executive Head Chef – Damien Rigollet who has been with us since 2005. This destination restaurant is extremely popular with city workers, for long weekend lunches and foodies alike. We are currently looking for a fantastic Waiter/Waitress who can confidently engage with our customers to create a unique, inviting guest experience. You will have a bright personality and be willing to deliver an outstanding service. As an ideal candidate, you will have a real pride and passion for what you do, with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include: Top rate industry leading pay Wagestream employer- Employees can access 40% of wages before payday 40% discount in all our venues worldwide all day, every day Feeling a bit hungry on shift, we ensure you receive free tasty, healthy meals Enjoy 28 days paid holiday a year, which will increase up to a month of holiday with length of service LifeWorks offers- Receive exclusive monthly discounts just for D&D employees, including cashback options at retailers Employee Assistance Programme (EAP)- Unlimited access to a confidential wellbeing programme with a 24/7 helpline WeCare – A solution designed to support your mental, physical, social and financial wellbeing Employee of the Month Scheme Long Service awards D&D Connect- Access to our award winning training platform, to grow and develop new skills Want to volunteer for a cause? We’ll pay full day wage for you to give back Refer a friend scheme- We offer our employees paid bonuses to a ‘refer a friend’

Assistant Store Manager - Covent Garden We are on a search to find a new Assistant Store Manager. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organised - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Seasonal social events - Regular competition incentives - Pension scheme - Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! - Employee Assistance Programme - our 24/7 counselling support provider