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HOURS: 37.5 – Full time – Tuesday – Saturday 9am – 5pm Job Purpose To complete accurately and in a timely manner all operational and administrative matters relating to the crematorium, and to ensure consistent delivery of the highest levels of client service and personal performance in memorial sales. Responsibilities for Service Excellence To ensure consistent delivery of the highest levels of client service in all dealings with members of the public and with Funeral Directors and their staff, both on the telephone and in person To ensure that prospective memorial clients are contacted and appointments made at an appropriate time and in an appropriate manner, and that every effort is made to fit the right memorial product to the client’s needs, whilst respecting the requirements of the Company’s sales budget To produce letters and invoices for clients as required, and to answer queries as appropriate. Responsibilities for Operational Efficiency To carry out administrative tasks relating to the processing of memorial agreements, the ordering of memorials and subsequent quality checks, and the issuing of works instructions for placement. To input all necessary information using our CRM system. To ensure credit control compliance, using periodic reminders to effect collection within Company deadlines. To maintain accurate, indexed records of service arrangements, accounts, banking sheets, etc. To identify unnecessary costs, and recommend necessary operational controls, to your Line Manager To ensure that Company policy and procedures regarding cash handling are strictly followed. To assemble and despatch all information required for submission to Head Office in a timely manner To fully comply with the requirements of the Operations Manual. To learn all roles within the facility and follow the Company’s interchangeable business model ensuring that all roles are covered at all times. Assist with meaningful community engagement activities throughout the year Assist with driving memorial and burial initiatives with community events and FD/Celebrant engagement Take an equal part in weekend rota for services and during busy cremation times. Key Competencies • Client focus, • Good communication skills, • Attention to detail/exceptional accuracy in data entry, • Self-management, • Team working, • Achievement focus, • Adaptability, • Problem solving, • Integrity, sensitivity and commitment Person Specification • A minimum of 3 years business administration experience, • High level of IT skills to include Microsoft Excel and Word., • IT experience working with bespoke administrative systems, • Accounting or book-keeping experience, • Committed to the provision of excellent service, • Good numeric and literacy skills, • Excellent reasoning ability Benefits Offered • 25 days holiday per year plus public holidays, • Death in Service Benefit - 4 x salary, • Company pension 3% employers contribution, 5% employees contribution, • Employee assistance programme Health Cash Plan, • Discretionary bonus scheme, • Employee Referral Bonus Program Apply Now

Ensure high-quality, compliant planning and delivery of all events, including hands-on delivery where required. In return they offer the opportunity to work with a close knit and sociable team with flexible working and a host of great benefits including discounts, free lunches, health benefits and m

The Head of Operations will be responsible for the planning, coordination and execution of all event logistics across our portfolio of catering events. We are seeking an experienced and highly organised Head of Operations to lead and oversee all operational aspects of our events business. Lead the o

Brilliant opportunity for a proven Senior Event Manager ready to step up in their career to lead a busy portfolio of venues together a wide range of corporate and live events!. We are proud to be representing these prestigious venues that host a range of live events from awards ceremonies, to confer

A leading charity organization is seeking an Assistant Head of Community and Membership - Community & Events.

Head of Events - Live Corporate Events Venue. We are now recruiting an experienced Head of Events to lead the team and the smooth running of the department. Rare opportunity to lead a fantastic team and oversee the smooth running of all events across a range of prestigious venues!.

Private Equity Insights (London) seeks an operations team member to manage end-to-end execution of European private equity conferences.

Janus Henderson Investors is seeking a Personal Assistant in Greater London to provide support to the Head of Investment Trusts. Responsibilities include complex diary management, organizing events, and managing logistics. The position offers hybrid working arrangements and various employee benefits

A leading healthtech AI platform in London is seeking an Experience Marketing Lead to manage a world-class events program. The ideal candidate has over 5 years of experience in hospitality or brand experience management, exceptional execution skills, and organizational prowess.

You will work collaboratively with editorial and commercial teams to shape a diverse portfolio of events while supporting Observer journalism and audience growth. The Observer UK is seeking an Events Programmer to lead live events' programming and audience experience. This role requires strong edito

Responsible for supporting the Head of Motoring in overseeing and further developing the Club’s fast‑paced portfolio of motoring activities, while proactively researching and cultivating new opportunities and partnerships to enhance the Club’s profile within the motoring and motorsport scene.

Do you want to take part in defining the future of an industry? Do you thrive in a fast‑paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you the kind of

Do you want to take part in defining the future of an industry? Do you thrive in a fast‑paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you the kind of

As the Assistant Head of Community and Membership - Community & Events you will work alongside the Head of Community & Membership Fundraising to drive the strategic development and delivery of a national fundraising programme and fundraising appeals, that grow income from individuals and organisatio

We are now recruiting an experienced Head of Events to lead the team and the smooth running of the department. Head of Events - Live Corporate Events Venue. We are proud to be representing these prestigious venues that host a range of live events from awards ceremonies, to conferences, product launc

We are working with a fast-growing London catering company seeking a Head of Event Operations to lead multi-site event delivery and drive operational excellence. Job title: Head of Event Operations – London Catering Company. This is a senior leadership role overseeing high-volume, complex events a

Senior Event Manager / Head of Events - Live Event Operations. We are proud to be representing these prestigious venues that host a range of live events from awards ceremonies, to conferences, product launches and expo's for a broad range of clients! With a great culture, fantastic benefits and a fu

PURPOSE OF THE ROLE: The Head of Events is a senior leadership role, responsible for driving the operational excellence, commercial performance, and client service standards of the Events team. As both a leader and a consultant, the Head of Events fosters a culture of accountability, creativity, and

Strong commercial awareness and understanding of Bib/Tender supporting PCSA. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are working with a national Fit Out Business part of a £2.

With strong stakeholder management and communication skills, you are confident engaging at all levels of the organisation. You bring a proactive approach to risk management and problem-solving, and you are comfortable taking ownership of projects from inception through to completion. Strong knowledg

Proficient knowledge of JCT building contract forms. The business is now seeking to appoint an Estates Project Manager who will support with the planning and execution of a programme of strategically important building-related construction and infrastructure projects. Proven project management exper

We have a rare opportunity for an IT Security Officer to join us on a permanent basis. This is a vital position, which will ensure the information security of residents and colleagues across more than 250 care homes and hospitals across the UK. As the Information Security Officer, you will hel

With a team of over 50 dedicated professionals, they are committed to investing in their employees through training and career progression, fostering a positive and honest working environment. Proficiency in project management software and tools. If you're interested in this role, click 'apply now'

About the ProjectThis flagship Cambridge development will deliver over 500,000 sq ft of office space, targeting BREEAM Outstanding, LEED Platinum, and WELL Building Standard accreditation. It represents one of the UK’s most ambitious sustainable office schemes, featuring cutting-edge building serv

Computer literate with proven use of Microsoft Office. Whether it’s netball in Spain, football in Holland or one of their many other events, the Masterclass team make sure everything runs smoothly. Working with education establishments and sports clubs, you will be responsible for promoting, selli

An opportunity has arisen to join one of the largest regional housing associations across the south of England, providing safe, high-quality, and affordable homes for thousands of customers. This includes kitchens, bathrooms, roofing, windows, redecoration works delivered across the south of England

Proficient in Microsoft Office and Salesforce systems. To grow, develop, and retain a profitable portfolio of mid-market customers through proactive, telephony-based account management. This remains the core of our business driven by a commitment to sustainability and the goal of reducing our client

Support back-end management of Shopify, including updating product listings and monitoring website performance. Some knowledge of Klaviyo would be beneficial, though not essential.

Experience of working at a senior level delivering programmes of planned investment, major works and responsive repairs. Our client a national affordable housing organisation requires a Senior Operations Property Manager to join there expanding property services team to manage and lead a team of sur

Note: The nature of this role requires candidates to be based in the San Francisco Bay Area, though there isn't an in-office requirement. You'll own the strategy and execution of field marketing programs including events, account-based marketing, regional campaigns, and sales enablement—all focuse

It is vital that their customers are confident in using these new features so a major part of the role will be increasing awareness of new launches and providing education and training sessions as necessary. Your understanding of what their customers want and. Customer Support team, you are an int

Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services. This includes comprehensive RFP responses, detailed professional services estimates, project plans, Rough Order of Magnitude (ROMs), and Statements of Work (SOWs). Deep knowledge o

The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs.

Prior experience supporting implementation of payments applications or extensive knowledge of the payments marketplace is a must. We don’t just accept different points of view, lived experiences and new ways of thinking — we search them out. This customer group contains some of the worlds larges

You must have experience and/or working knowledge of business, particularly tourism and general b2b/b2c services that operate out of the Channel Islands. You must have an interest and some knowledge of current affairs and tourism in the Channel Islands.

Professional and proactive, who brings a positive, 'can-do' attitude to work and plenty of enthusiasm. If you know all there is to know about asset finance and are impeccable in every area of sales, we want to hear from you! Offered as a remote position, this. Remote working, with the first week in

You've moved us meaningfully toward a consolidated, accurate source of truth for headcount, compensation, and employment data (and ideally have a point of view on what a global HRIS implementation should look like). Statutory offerings and contributions, managed via our employer-of-record. Use withi

You’ll need to be strong administratively, comfortable with reporting and forecasting, and capable of acting as the voice of the customer internally across the wider business. As we continue to grow, we’re looking for an experienced Account Manager to join the team and take ownership of an estab

Proven experience of retention and growth within an existing portfolio of accounts (renewals and upsells are a fundamental part of the role). Reporting to the Director of Partnerships and Growth, the Account Manager is responsible for managing a portfolio of accounts in the UK. Build strong relation

Our service division is a customer-facing function in a very demanding industry; the successful candidate will be dealing with some of the leading restaurants as well as a variety of casual dining chains, hotels, educational establishments, hospitals, government buildings, and offices. An essential

Our signature Barista Oat range can be found on the bar at over 10,000 independent coffee shops around the world, and our full line-up of products is available in thousands of stores across four continents. You will report to the Head of Grocery UK & Ireland and work alongside colleagues in Grocery,

As the key point of contact for a portfolio of large international private medical insurers (IPMI) and corporate clients, you'll take full ownership of relationship management, service delivery, and account growth. It is always a good idea to include a covering letter outlining your experience as a

You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing f

As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Act as the key point of contact for your portfolio,

If any of this sounds interesting and you would be open to a conversation to find out more, please send us a copy of your CV and we'll be in touch to discuss the role in more detail. You will join their client services team responsible for multiple projects, and handling one major client as the day-