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The role will lead a major UK & Ireland service division, with responsibility for field service, service supervision, aftersales support, customer satisfaction, service performance, operational efficiency, and the continued development of a high-performing team. The successful candidate will be some

The role offers the chance to shape the future direction of the team while maintaining a hands-on caseload of high-quality work. Service Care Solutions is working with a long-standing and highly regarded law firm, based in. Lead and oversee a team of 10 Private Client solicitors.

The Assistant Head of Service for Assessment, Intervention and Planning will play a key role in supporting Barnet’s delivery of the Children’s Social Care Reforms and the development of an integrated Family Help model. Working collaboratively with the Head of Service and other senior leaders, th

Service Care Solutions are recruiting on behalf of a local authority based in the Essex region who are seeking a Head of Legal Services on a permanent basis. Lead and oversee the council’s Legal Services function, ensuring the delivery of high-quality, commercially focused legal advice across a br

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consiste

Lead and develop a global Service Management team of Incident & Problem, Change and Service Transition Managers. This role will lead the global service management function, embedding ITIL-based practices, improving governance, and driving operational excellence through an offshore delivery model wit

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

A leading eCommerce fulfilment company in the UK is seeking a Head of Customer Service to develop a high-performing team and enhance customer experience. Offering a competitive salary between £50,000 to £60,000 and various employee benefits, this full-time position promises significant career deve

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

Jobgether is seeking a Head of Service Design to lead the design strategy across digital platforms in the United Kingdom. Candidates should have 10-12 years of relevant experience, including significant leadership experience. Benefits include a competitive salary of £85,000, fully remote working, a

This position offers a salary of £40,000 plus bonus and company vehicle. A regional leadership firm based in Huntingdon is seeking a Head of Aftersales to lead strategy and operations across Cambridgeshire and Peterborough. Candidates should have over 5 years of experience in aftersales management,

The Office for Investment (OfI) was spun out of Downing Street in January 2021 and is now a joint unit between No. The Office works closely with Secretaries of State, Junior Ministers, and No. To become a centre of excellence for attracting and growing investment we want to attract talented people f

The Head of Customer Service is responsible for leading a high-performance team and managing both our internal customer service function and outsourced bureau contact centre to deliver exceptional, end to end service for our external clients. Sign in to set job alerts for “Head of Customer Servi

Shropshire Fire and Rescue Service is seeking an experienced, forward‑thinking, and strategically minded Head of Finance to lead our Finance, Pensions and Procurement functions. Head of Finance – Shropshire Fire & Rescue Service. Manage and develop a high‑performing team, fostering a culture o

You will work closely with the Head of External Affairs and senior leadership to shape communication and engagement strategies that support DBT’s growth mission, lead high-impact campaigns, and foster a culture of innovation and continuous improvement. With 95% of UK businesses wanting to grow and

The University is looking for a Head of Service in Artificial Intelligence (AI) to spearhead building a coherent strategic cross-institutional approach. This will include policy development, ethical, technical and operational guiderails for identification, adoption and integration of AI technologies

GDPR, DORA, KSA, UAE, MASA, FCA, CSSF, SEC, Central Bank of Ireland, data protection laws)* Partner closely with Risk, Compliance, Legal, and Internal Audit functions* Support operational resilience and third-party risk management programsLeadership & People Management* Lead and develop global cybe

The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning pro

A global technology services leader seeks a Head of Service Adoption in Greater London to drive client adoption strategies in technology infrastructure services. The position offers a hybrid working model and is part of a diverse and inclusive workplace.

Head of Service Delivery sought to provide strategic leadership, operational management, and continuous improvement of a volunteer-run support line for the national LGBTQIA+ community. Warm, approachable leadership style with awareness of challenges facing the LGBTQIA+ community and a passion for de

Evidence of Continuing Personal and Professional Development (CPD) in relation to Housing Management Services. Chartered membership of the Chartered Institute of Housing (CIH) or working towards CIH or other relevant profession body. Get notified about new Head of Service Management jobs in.

A leading financial services firm in London seeks a Head of Customer Experience to drive strategic transformation and operational excellence. This role is pivotal for enhancing service standards and enriching customer loyalty across global platforms. You will lead a team of ~100, shaping customer in

A national operational services company seeks a Head of Service Delivery to lead their operational teams and ensure safe and profitable service delivery. The ideal candidate will have a strong understanding of utility operations, leadership experience, and a track record of driving performance. This

As Head of Service, you will be responsible for the strategic leadership, management and delivery of the Council’s highways and transportation functions, ensuring the network and transport systems are safe, well maintained, resilient and fit for purpose. Head of Service – Highways & Transportati

A leading educational institution in Bedford seeks two experienced Heads of School to provide strategic leadership across various curriculum areas, including Creative Industries and Service Industries.

You are comfortable leading teams of scale and have a track record of improving performance by reducing cost, increasing quality, and implementing better systems. Alongside this, you will elevate the customer experience, shifting the business from reactive service delivery to a proactive, high‑qua

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Royal Hospital Chelsea – Head of Individual Giving. Based in the heart of London, it is a special place defined by community a

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

Catch22 is seeking a Deputy Head of Service for their Offender Management Unit in HMP Thameside, London. This permanent role involves overseeing operational delivery, ensuring performance standards, and managing a team of coordinators. Catch22 offers a full-time position with a focus on improving li

Aatom Recruitment is currently recruiting an experienced Head of Service Improvement - Children's Social Care on behalf of a local authority. Children's Social Care - Head of Service Improvement. This is a senior leadership role responsible for driving service improvement, transformation, and delive

Head of Service Operations (Service & Repairs). Head of Service Operations - Lift Servicing & Maintenance (London/SE). Head of Service Operations (London & Southeast).

The London Borough of Harrow is seeking an experienced and visionary Head of Service (Age Well), in our Adults and Public Health Commissioning Service to provide strategic leadership across health, social care and partnerships. You will work in close collaboration with the Heads of Service for Start

This is the context in which we are seeking an exceptional leader to join us as Head of Service for School Organisation. Head of Service School Organisation - Job Description. Bucking national trends, pupil numbers are rising, and with Universal Studios coming to the region, Bedford is one of the mo

A leading beauty retailer based in Greater London is seeking a Head of Education & Service to oversee product training and service education. This role involves strategic leadership in training delivery, development of the Learning Management System, and collaboration across teams.

Liftec Express is seeking a Head of Service Operations to oversee its services across London and Southeast. Offering a competitive salary plus benefits like car allowance and pension, this is a unique opportunity to join a reputable company in a vital leadership position.

The Head of Education & Service is responsible for the strategic delivery of high‑impact product and service ‘Connected By Beauty’ education that enables our store teams to confidently understand, represent, and champion each and every product and brand that we sell whilst offering a ‘feelin

REAL Success Ltd is seeking a Head of Operations to oversee daily operations and support business growth. The position offers a competitive salary between £38,000 and £50,000, 25 days holiday, and a supportive team environment.

Reporting into the Director of Tenant Services, you will lead the organisation’s approach to service charges, rent application, and income collection across a large and diverse housing portfolio of over 7,000 homes. Head of Service Charges, Rent & Income. An exciting opportunity has arisen with a

Head of Service Delivery – Service Lifecycle Management. Design and ensure that the service catalogue is up-to-date and accurately reflects Arqiva’s product and service offerings and meets service availability, capacity, continuity, security and compliance requirements. Lead a team of service st

The Head of Cyber Advisory & Service Delivery at Apex Group is a senior leadership role responsible for driving the Apex Group cyber security service delivery & Cyber Security Advisory capability and operational delivery across its global financial services, asset management, and fund services platf

As Head of Customer Service, you will take full ownership of the end‑to‑end customer journey, from onboarding through to retention and contract renewal. Trade Mastermind University Headquarters in Peterborough – the world's first dedicated university for trades – featuring a 300‑person eve

This is an exciting opportunity to be a Deputy Head of Service of Catch22 Offender Management Unit (OMU) at HMP Thameside, a busy inner city, category B local resettlement prison located in South-East London and operated by Serco. You will, alongside the Head of Service, oversee operational delivery

Carrington Blake Recruitment is looking for a Head of Brokerage to lead the Adult Social Care Brokerage Service in Waltham Forest. The position offers a hybrid working model with 2 days remote and 3 days in the office.

We are seeking an experienced and influential Head of Service Delivery to lead the operational performance, service delivery functions and strategic development of our FM service model. We are seeking an experienced senior leader to step into our Head of Service Delivery role, driving high‑quality

Williams Lea seeks a Head of Service Design to join our team!. Partner with service‑line leadership to ensure depth of understanding across all use cases. Provide design leadership across domain teams through quality of contribution, clarity of thinking, and partnership with product managers.

As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You're ready to tak

Head of Service Operations (Service & Repairs). Head of Service Operations (London & Southeast). You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability.

Strong track record of leadership within children’s services and a senior level experience of successfully implementing large‑scale projects, experience of developing or implementing large‑scale service improvement or transformation programmes. Translate reform objectives into operational real