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The role will lead a major UK & Ireland service division, with responsibility for field service, service supervision, aftersales support, customer satisfaction, service performance, operational efficiency, and the continued development of a high-performing team. The successful candidate will be some

The role offers the chance to shape the future direction of the team while maintaining a hands-on caseload of high-quality work. Lead and oversee a team of 10 Private Client solicitors. Drive departmental growth, performance, and client service standards.

Head of Service Operations (Service & Repairs). You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Head of Service Operations (London & Southeast).

Service Care Solutions are recruiting on behalf of a local authority based in the Essex region who are seeking a Head of Legal Services on a permanent basis. Lead and oversee the council’s Legal Services function, ensuring the delivery of high-quality, commercially focused legal advice across a br

Our client is a well-established operational services company delivering specialist pipeline engineering, gas and water network services across the UK. If you have senior operational leadership experience in utilities or infrastructure and want to take on a strategic role with real impact, this oppo

IG Group is looking for a Head of AI Operations to lead their AI-driven automation efforts in client servicing. This role involves the design and execution of AI-powered solutions, requiring hands-on expertise with conversational AI platforms.

The Head of Service Delivery will collaborate with stakeholders to align services with company strategies, manage teams, and ensure service quality, driving innovation and customer satisfaction in a flexible and hybrid working environment. Arqiva is seeking a Head of Service Delivery to define and l

Prospectus is excited to be partnering with our client in their search for a new Head of Service Delivery with a passion for volunteer leadership and a knowledge of digital platforms for support lines. Day‑to‑day management of enquiries, support volunteer well‑being, and lead initiatives to im

A well-established finance organization is seeking a Head of Service Charge to lead the service charge accounting function. Suitable for qualified finance professionals with a strong leadership background, the position emphasizes a customer-centric approach and collaboration with operational teams f

We are currently looking for a Head of Service Design in the United Kingdom. This senior leadership role sits at the intersection of product, service, and experience design, with responsibility for shaping how digital platforms and human-led services work seamlessly together. Define and lead the end

The postholder will lead a new era of strategic collaboration, commercial innovation and sector influence, building partnerships that honour service, strengthen families and ensure no member of the RAF Family ever faces adversity alone. You are here: Home / News / News / RAF Benevolent Fund – Head

The Assistant Head of Service for Assessment, Intervention and Planning will play a key role in supporting Barnet’s delivery of the Children’s Social Care Reforms and the development of an integrated Family Help model. Working collaboratively with the Head of Service and other senior leaders, th

We are seeking an experienced and influential Head of Service Delivery to lead the operational performance, service delivery functions and strategic development of our FM service model. We are seeking an experienced senior leader to step into our Head of Service Delivery role, driving high‑quality

Liftec Express is seeking a Head of Service Operations to oversee its services across London and Southeast. Offering a competitive salary plus benefits like car allowance and pension, this is a unique opportunity to join a reputable company in a vital leadership position.

As Head of Customer Service, you will take full ownership of the end‑to‑end customer journey, from onboarding through to retention and contract renewal. Trade Mastermind University Headquarters in Peterborough – the world's first dedicated university for trades – featuring a 300‑person eve

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. It automates the collection and validation of W-8 and W-9 forms, reconciles tax documentation against client KYC data, and supports the automated filing of Forms 1042-S and 1099 at tax year end. Role is 4d PW in

This is an exciting opportunity to be a Deputy Head of Service of Catch22 Offender Management Unit (OMU) at HMP Thameside, a busy inner city, category B local resettlement prison located in South-East London and operated by Serco. You will, alongside the Head of Service, oversee operational delivery

The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning pro

This opportunity would suit a qualified finance professional with strong leadership experience, a solid understanding of service charge accounting and a track record of driving performance and continuous improvement within a complex environment. We’re partnering with a well-established and forward

A leading global insurance services provider is seeking a Head of Service Operations to lead their multi-site Client Services function in the London Market. Ideal candidates will have senior leadership experience in Insurance Client Service delivery and an engaging, data-driven leadership style.

The Government Recruitment Service is seeking a Deputy Head of External Affairs to develop and implement a transformative external affairs strategy.

The role leads the definition, integration, and continuous improvement of ITIL‑aligned practices—including Change Management, Release Management, Service Transition, Asset and Configuration Management, and Service Performance Governance—ensuring consistent, controlled, and efficient operation

Hexagon Housing Association is seeking a Head of Customer Experience to lead its Complaints and Customer Services functions in Greater London. This pivotal role requires expertise in transforming customer experience services within social housing, emphasizing a culture of accountability and continuo

The Head of Cyber Advisory & Service Delivery at Apex Group is a senior leadership role responsible for driving the Apex Group cyber security service delivery & Cyber Security Advisory capability and operational delivery across its global financial services, asset management, and fund services platf

Head of Service Delivery – Service Lifecycle Management. Design and ensure that the service catalogue is up-to-date and accurately reflects Arqiva’s product and service offerings and meets service availability, capacity, continuity, security and compliance requirements. Lead a team of service st

Reporting into the Director of Tenant Services, you will lead the organisation’s approach to service charges, rent application, and income collection across a large and diverse housing portfolio of over 7,000 homes. Head of Service Charges, Rent & Income. An exciting opportunity has arisen with a

Carrington Blake Recruitment is looking for a Head of Brokerage to lead the Adult Social Care Brokerage Service in Waltham Forest. The position offers a hybrid working model with 2 days remote and 3 days in the office.

REAL Success Ltd is seeking a Head of Operations to oversee daily operations and support business growth. The position offers a competitive salary between £38,000 and £50,000, 25 days holiday, and a supportive team environment.

As the Head of Service for Safeguarding and Quality Assurance you will have lead responsibility for our workforce development and improvement agenda, quality assurance framework, and leading our independent chairs to effectively support practice and ensure the best outcomes for children and young pe

What's In It For You as Head of Service Operations. You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. Head of Service Operations London Mar

A prominent business in sustainability located in the UK seeks a Head of Service Delivery to lead the customer experience function. You'll be responsible for enhancing service delivery by implementing effective processes, managing a dedicated team, and ensuring operational excellence. The ideal cand

A governmental digital agency in the UK is seeking a Head of Product to lead product strategy and development for digital services. This role offers the chance to work in a dynamic, impactful environment.

The Head of Cyber Advisory & Service Delivery at Apex Group is a senior leadership role responsible for driving the Apex Group cyber security service delivery & Cyber Security Advisory capability and operational delivery across its global financial services, asset management, and fund services platf

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

You will lead a borough-wide system that includes Early Years provision, Family Hubs, parenting services, youth interventions, targeted support programmes and our local offers such as Duke of Edinburgh and holiday programmes. Barnet Council embraces all forms of flexible working (including part‑ti

Head of Service Operations (Service & Repairs). You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Head of Service Operations (London & Southeast).

Head of Service Operations (Service & Repairs). Head of Service Operations (London & Southeast). Head of Service Operations - Lift Servicing & Maintenance (London/SE).

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. We have an exciting opportunity for a Head of Customer Service to join our team within V

A leading beauty retailer based in Greater London is seeking a Head of Education & Service to oversee product training and service education. This role involves strategic leadership in training delivery, development of the Learning Management System, and collaboration across teams.

Catch22 is seeking a Deputy Head of Service for their Offender Management Unit in HMP Thameside, London. This permanent role involves overseeing operational delivery, ensuring performance standards, and managing a team of coordinators. Catch22 offers a full-time position with a focus on improving li

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Based in the heart of London, it is a special place defined by community and service. Royal Hospital Chelsea – Head of Individ

The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning pro

The University is looking for a Head of Service in Artificial Intelligence (AI) to spearhead building a coherent strategic cross-institutional approach. With a turnover in excess of £200 million, over 15,000 students and a total staff of approximately 2000, the University provides high quality teac

You will work closely with the Head of External Affairs and senior leadership to shape communication and engagement strategies that support DBT’s growth mission, lead high-impact campaigns, and foster a culture of innovation and continuous improvement. Targeted behaviour change: Hyper-focused camp

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consiste

Head of Finance – Shropshire Fire & Rescue Service. Shropshire Fire and Rescue Service is seeking an experienced, forward‑thinking, and strategically minded Head of Finance to lead our Finance, Pensions and Procurement functions. This is an exciting opportunity to play a key role in shaping the

The Head of Customer Service is responsible for leading a high-performance team and managing both our internal customer service function and outsourced bureau contact centre to deliver exceptional, end to end service for our external clients. Sign in to set job alerts for “Head of Customer Servi