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Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

We are looking for someone who can work 4 days a week. 34 hours per week: 3 days 8:30am - 4:30pm. 1 day 8:30am - 6:30pm + alternate weekends Are you a qualified Chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? Working as a Second Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. Here at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. NEED TO HAVE A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent A good understanding of nutrition Experience of working with fresh seasonal food The ability to create a warm and welcoming environment within our home Confidence engaging with residents to create appetising and nutritious menus Good understanding of HACCP NEED TO DO Manage the kitchen in the Head Chef's absence Assist Head Chef in menu development Work with fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards Create a warm, efficient and fun environment Work within budget Complete regular audits Manage stock control REWARDS PACKAGE Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK *Terms & conditions apply If you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebrate life, Barchester is the place to be.

Overview One of our most exciting clients are looking for Healthcare Assistants in Yorkshire to support a clinical research study. Key Responsibilities • Support the clinical team with participant visits and study procedures., • Record observations and maintain accurate documentation., • Ensure high standards of patient care, safety, and hygiene., • Assist with sample handling and basic administrative tasks., • Work collaboratively with nurses and clinical staff to ensure smooth study delivery. Requirements • Healthcare-related qualification or relevant experience., • Clinical research experience desirable., • Full UK driving licence essential., • Strong communication skills and attention to detail. Please click ‘apply’ or contact David Rowland (Recruiter II) at Planet Pharma for more information: E: T: +44 20 3928 8381 About Planet Pharma: Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We are looking for someone who can work 4 days a week. 34 hours per week: 3 days 8:30am - 4:30pm. 1 day 8:30am - 6:30pm + alternate weekends Are you a qualified Chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? Working as a Second Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. Here at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. NEED TO HAVE A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent A good understanding of nutrition Experience of working with fresh seasonal food The ability to create a warm and welcoming environment within our home Confidence engaging with residents to create appetising and nutritious menus Good understanding of HACCP NEED TO DO Manage the kitchen in the Head Chef's absence Assist Head Chef in menu development Work with fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards Create a warm, efficient and fun environment Work within budget Complete regular audits Manage stock control REWARDS PACKAGE Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK *Terms & conditions apply If you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebrate life, Barchester is the place to be.

Pay: £37,500.00-£45,000.00 per year Job Description: Established in 2010, Smart IT are the UK’s only Gold Partner for Odoo ERP software. We transform businesses with innovative ERP solutions delivered by our in-house consultants and developers, helping businesses operate efficiently and achieve competitive advantage. We currently employ in excess of 60 people across our Kirkham and Rugby offices and due to continued growth now have a requirement to add to our project management team This role is ideal for an experienced IT professional with a technical background, particularly someone with prior experience in delivering software solutions. Primary Responsibilities: Project Delivery: • Ensure projects are delivered on time, within agreed scope, and on budget., • Take ownership of project commercial control and maintain profit margins., • Structure, plan, and oversee project execution based on Project Initiation Documents (PIDs)., • Provide regular, transparent updates on project progress to stakeholders., • Cultivate and nurture strong client relationships., • You should be comfortable meeting and speaking with clients as the primary method of communication., • Keep all project stakeholders informed through regular formal, documented updates., • Demonstrate proactive and clear expectation management through consistent communication and status reporting, both internally and to clients., • Provide timely reports to project steering committees and control boards., • Proactively identify and document potential risks that could hinder project progress., • Oversee day-to-day operational aspects of projects., • Participate in daily standup meetings and offer support to the team when necessary., • Establish and manage client expectations and responsibilities., • Identify and mitigate potential instances of "scope creep". As a key member of our team, you will report directly to the Head of Project Management. Your role entails meticulously planning, coordinating, and executing mid to large-scale digital projects. Working closely with functional consultants, developers, project managers, partners, and stakeholders, you will spearhead the successful delivery of projects. Your accountability lies in leading and managing projects to ensure their successful completion. Required Skills and Experience Must have right to work in the UK - This role does not offer sponsorship. Professional Experience: • Minimum of 5 years of professional experience in a related capacity within a digital agency or software house., • Demonstrated experience in managing and delivering digital/IT projects with budgets up to £1million, • Proven track record of working collaboratively with multi-disciplinary teams to successfully deliver projects., • Ability to establish and maintain relationships, fostering collaborative work across various levels within the organization., • Proven ability to work proactively and deliver projects within tight deadlines., • Bachelor’s degree in a relevant field:, • Computer Science, • Information Technology, • Strong understanding of software development lifecycles (Agile, Scrum, Waterfall, etc.), • Practitioner-level certification/qualification in Agile PM or Prince 2 Benefits 25 days annual leave + 8 statutory days per year Enrolment into the Company’s Wellness and EAP package Enrolment into the company auto-enrolment pension scheme Free parking long service leave Job Type: Full-time

Inspired PLC Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Water Project Coordinator to join our successful team. This is a hybrid role with travel to our Kirkham (Lancashire) office required. Role and Responsibilities Siteworks is an essential service for customers in the Optimisation division of Inspired Energy. The team are responsible for coordinating significant changes to sites in our client portfolios, including new installations, upgrades and disconnections. Reporting to the Head Of Siteworks, the successful candidate will have strong organizational skills, the ability to work to tight deadlines and have experience in using CRMs to help manage workload. Responsibilities: • Coordinate project information from conception to delivery, • Act as the point of contact and communicate project status to all participants, • Create and maintain comprehensive project documentation and plans, • Liaise with clients and contractors to identify and define requirements, • Complete and submit applications to Distribution Network Operators, Gas Network Operators, Water Wholesalers, Suppliers, Meter Operators and any other TPIs IES have a relationship with., • Arrange site surveys where required, • Obtain design and quotes from Distribution Network Operators, Gas Network Operators, Water Wholesalers, Suppliers, Meter Operators and any other TPIs IES have a relationship with., • Monitor project progress and handle any issues that arise as the project evolves, • Assist with schedule management and timescales of meter works, • Assist with schedule management and timescales of supply works, • Update clients on a regular basis including producing and issuing trackers where required, • Obtain design and quotes from Distribution Network Operators, Gas Network Operators, Water Wholesalers, Suppliers, Meter Operators and any other TPIs IES have a relationship with., • Arrange site surveys where required, • Obtain design and quotes from Distribution Network Operators, Gas Network Operators, Water Wholesalers, Suppliers, Meter Operators and any other TPIs IES have a relationship with., • Monitor project progress and handle any issues that arise as the project evolves, • Assist with schedule management and timescales of meter works, • Assist with schedule management and timescales of supply works, • Update clients on a regular basis including producing and issuing trackers where required, • Contribution to development of new product and service offerings, • Attend training sessions, webinars, client/supplier visits, industry events where required, • Ensure CRM and Job records are kept up to date, • Responsible for achieving Key Performance Indicators outlined each quarter in personal performance reviews, • Read and comply with the company Health & Safety Policy; taking reasonable care for the Health and Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Experience and Qualifications Essential: • Confident and professional telephone manner, • Experience working with CRM systems, • A good working knowledge of Microsoft Office applications (Excel essential), • Energy sector experience Desirable: • Experience in a siteworks or similar role, • Responsibility for revenue in a previous role What we offer • Training and development opportunities, • Company pension, • Life insurance, • 4pm finish on Friday, • Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!

Planet Pharma are partnered with a leading clinical research organisation, who are seeking an experienced Research Physician with a strong clinical background and the ability to make independent decisions in a research environment. Requirements: • Minimum of 4 years’ experience in the NHS at Registrar level, including independent decision-making on the ward and running outpatient clinics., • Background in General Medicine / Acute Internal Medicine., • MRCP qualification., • GMC registered – candidates must provide their GMC number., • Right to work in the UK., • Experience or exposure to clinical trials would be highly advantageous. Candidates must be proactive, clinically competent, and ready to contribute to high-quality research delivery. If this role isn’t suitable for you, please let us know if you can refer anyone – any recommendations are much appreciated! Planet Pharma offers a competitive referral scheme so you will be rewarded for your help! About Planet Pharma Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognized by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Lancashire County Council is seeking a Head of Operations to lead and transform adult social care services across the county. A great holiday entitlement of 26 days annual leave, which increases with length of service. This is a senior leadership role with strategic responsibility for delivering hig

Lead and shape service planning across Adult Services, ensuring effective practice, performance, budget management, and workforce development to improve outcomes for Lancashire residents. Provide line management to the Principal Social Worker and Principal Occupational Therapist, supporting the deli

Proven ability to lead large-scale, complex operational services within Adult Social Care or Health, with a strong track record of delivering high-quality outcomes in a regulated environment. Lancashire County Council is seeking a highly motivated Head of Service - Risk Management and Business Unit

A strategic leader with deep knowledge of safeguarding, Care Act responsibilities, and CQC-regulated activity, capable of developing and embedding quality assurance frameworks across operational teams and the care market. By joining Lancashire County Council, you can shape the career path that is ri

A Head of SEND & Inclusion to lead the Inclusion Service in our Education and Childrens Service at Lancashire County Council. SEND Code of Practice as youll be the lead for assessing risk and supporting children and young people to have the best outcomes - youll be assessing risk across the in

To assist and deputise for the Assistant Director of Children’s Services and provide cover for other Heads of Service, as appropriate. To contribute to the operational management and strategic development of the wider service as a member of the Children’s Services Management Team. Provide strate

Head of Service – Adults, Learning and Disability TeamLocation: Dorchester (Hybrid – 2 days in the office)Rate: £650 per day (Inside IR35)Contract: 3–6 monthsHours: 37 per weekWe are seeking an experienced Head of Service to provide strategic and operational leadership within the Adults Learn

Proficiency in IT systems and social media, including video conferencing and MS Office software. Chief Executive by taking responsibility for the day-to-day operations of VOS, working in close cooperation with the Head of Care (Deputy CEO). We welcome and encourage expressions of interest from peopl

They are looking for a Private Client Solicitor to join their expanding legal team as the Head of Department. Service Care Solutions are currently working alongside a Legal 500 Law Firm based in Newcastle. This role pays a competitive salary of £60,000+ depending on experience.

Responsibility covers certification of personal protective equipment (PPE) against Home Office standards, Home Office Type Approval (HOTA) of road traffic law enforcement equipment, drink and drug drive test instruments, and assessments of less lethal weapons (LLW) and armed policing equipment to in

This position is a member of the Leadership Team and will have a pivotal role in leading, developing and managing a range of operational adoptions services, ensuring that they meet the needs of children we are providing services for, including all legal, policies, guidelines, and internal standards.

Head of Operational Excellence Development. We’re flexible; most roles let you mix office and home working. Everyone gets a paid day off annually to volunteer.

Lead the strategic development of Provider Services, including the design and implementation of strategies, policies, and service improvements. About the Role Medway Council is seeking a visionary and strategic Head of Provider Services to lead and innovate within Childrens Services. As a key memb

As a strategic leader, you will contribute to the operational management and development of the wider service, working closely with the Assistant Director and other Heads of Service for Children's Services. Head of Service for their Safeguarding and Quality Assurance Service. Excellent leadership sk

A great holiday entitlement of 26 days annual leave, which increases with length of service. Head of Service – Risk Management and Business Unit | Adult Social Care. Get notified about new Head of Service Management jobs in Lancashire, England, United Kingdom.

Provide direction and leadership to a diverse team of specialists; designing and evaluating services based on data, evidence and evaluation of activities, to ensure that the team are reaching our target audiences, and are seeking continuous improvement from the activities they undertake. Do you have

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on (phone number removed) or email (url removed). Contribute to the overall business strategy as part of the senior leadership team. Foster a culture of excellence, compliance, and accounta

A great holiday entitlement of 26 days annual leave, increasing with length of service, plus Bank Holidays and optional additional leave purchases. Lancashire County Council is seeking a Head of Operations to lead and transform adult social care services across the county. Leading the operational de

You will work with your Heads of Service colleagues in Help Care and Protection (Social Care) to develop our vision for Multi Agency Child Protection Teams and the future of Independent Chairs Service, supported by an experienced project management team. Nottinghamshire Children’s Services are see

Significant knowledge of MS Office applications (Excel, PowerPoint, Word) required. Improve contract management and reinforce strong rules of engagement about terms & conditions of contracts. Track main KPIs: quarterly sales, margins, cash‑in, finished goods, request kept, order overdues, recovery

Head of SEND and Inclusion to lead the Inclusion Service in our Education and Childrens Service at Lancashire County Council. The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended). You may be required to provide a car for use in connection with the du

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following

We are seeking a visionary Head of Service for Safeguarding and Quality Assurance to play a pivotal leadership role in driving excellence, innovation, and positive outcomes across our childrens services. As the Head of Service Safeguarding and Quality Assurance, you will provide strategic leadersh

As Head of Service Management for the CTO organisation, you’ll drive the adoption of consistent, enterprise-grade service-management practices across a diverse technology portfolio that spans infrastructure, platforms, developer tooling, data, and cloud services. We’re looking for a credible and

Head of Customer Service & Concierge – Luxury Skin & Wellness Brand. We are seeking an experienced Head of Customer Service to join a fast-growing luxury Skin & Beauty brand. As Head of Customer Service, you will oversee all customer touchpoints across ecommerce, retail, and post-purchase care.

We are seeking a strategic and commercially minded customer experience professional to lead and evolve the digital service proposition for one of London’s most iconic retail destinations. Define and implement customer service frameworks, tone of communication, and escalation procedures. As Custome

As Head of Customer Service, you will oversee all customer touchpoints across ecommerce, retail, and post‑purchase care. This is an exciting opportunity to shape the future of customer service for a luxury Skin & Beauty brand at a pivotal time of growth. Head of Customer Service & Concierge – Lu

You will work collaboratively with Head of Service colleagues across children’s services to influence practice and be an integral part of a leadership team that is focused on improving outcomes for children. You will work with your Heads of Service colleagues in Help Care and Protection (Social Ca

As Head of Provider Services, you'll provide strategic leadership and direction across Medway's Provider Services, ensuring children and young people receive the highest standard of care and support. Head of Service - Provider Services. Reporting to the Assistant Director of Children's Services, you

As a strategic leader you will be expected to contribute to the operational management and development of the wider service, working closely with the Assistant Director and other Heads of Service for Children's Services. Head of Service for their SAFEGUARDING AND QUALITY ASSURANCE SERVICE. As a qual

Lead the management, development, performance and continuous improvement of all Housing services including, Housing Needs & Homelessness, Tenancy Services and Rent, and Private Sector Housing. Get notified about new Head of Service Management jobs in. Chartered membership of the Chartered Institute

Head of Service for Provider Services. Provide a strategic oversight of childrens placements and be the interface between Childrens Services and Commissioning ensuring Childrens Services has a comprehensive understanding of expenditure, how much is being spent and the impact it is having. Prov

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Head of Service Desk – Microsoft Partner (Up to £70K DOE). My client is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructur

Lancashire County Council is seeking a highly motivated Head of Service – Commissioning (Quality) to join our senior leadership team. Lead and shape service planning across Adult Services, ensuring effective practice, performance, budget management, and workforce development to improve outcomes fo

Working collaboratively to help frame the social care elements of the local authority’s self-evaluation process to ensure readiness for SEND Ofsted & Children’s Social Care Ofsted inspections. Start your journey with Head of Service. As a pioneer of diverse recruitment, Sanctuary Personnel is pr

We are seeking a visionary Head of Service for Safeguarding and Quality Assurance to play a pivotal leadership role in driving excellence, innovation, and positive outcomes across our children s services. Head of Service Safeguarding and Quality Assurance. As the Head of Service Safeguarding and Qua

Head of City Leap Client and Energy Service. Head of City Leap Client and Energy Service. The programme will deliver 140,000 tonnes of carbon savings, 180MW of zero-carbon generation, and £61.

In your role as Head of Service at HC-One, you’ll value kindness above all. Refer-a-friend scheme of up to £1000 per referral, depending on the role. You must be aware of The Food Safety Act 1990, The Health and Safety at Work Act 1974, RIDDOR and COSHH regulations.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practica

Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principleshere. This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and

The Head of Service Provider Services will lead and set in partnership with the Director of Children’s Social Care the vision and direction of the service. They will hold managers and practitioners to account to achieve high standards of practice in this service area and will take responsibility f