Head of transformation jobs in United Kingdom - Page 2

A unique leadership opportunity has arisen for a Head of Loans Agency to oversee the execution of the Agent role for EMEA lending activities within a high-performing, globally recognised financial institution. This role is pivotal in ensuring operational excellence, regulatory compliance, and the delivery of a best-in-class client experience across a complex portfolio of syndicated and structured lending transactions. You will lead, develop, and inspire a high-calibre Loans Agency team, fostering a culture of collaboration, continuous improvement, and data-driven decision-making. As a member of the Senior Loan Operations Management team, you will work closely with front office, risk, and COO functions to drive safe growth, operational resilience, and strategic initiatives. This is a role for a seasoned leader with a proven track record in wholesale banking loan operations, a deep understanding of the lending value chain, and the ability to navigate complexity with clarity and purpose. Key Responsibilities • Client & Stakeholder Experience: Ensure the team delivers a seamless, end-to-end client experience, using data and NPS insights to drive continuous improvement., • Operational Excellence: Lead with an improvement mindset, optimising processes, controls, and execution capabilities in collaboration with global process leads., • People & Talent Development: Create a supportive, high-performance culture, empowering the team to grow, innovate, and deliver exceptional results., • Capacity & Risk Management: Proactively manage workload, capacity, and risk, ensuring transparency with stakeholders and adherence to regulatory standards., • Regulatory & Compliance Oversight: Act as a Risk Champion, ensuring full compliance with policies, regulatory requirements, and governance standards., • Market Intelligence & Data Leadership: Stay ahead of market developments, leveraging data to steer the team and enhance the digital journey., • Change & Strategic Leadership: Drive change initiatives, shaping vision, building alignment, and mobilising commitment to achieve strategic goals., • Corporate Representation: Represent the institution in external forums, contributing to industry discussions and internal leadership initiatives. What We Look For Leadership & Behavioural Competencies: • Inspirational Leadership: Approachable, empowering, and accountable, with the ability to adapt to diverse teams and cultures., • Strategic Mindset: Ability to balance long-term opportunities with day-to-day execution, simplifying complexity and driving operational excellence., • Stakeholder Management: Skilled in balancing multiple interests, building trust, and fostering collaboration across global teams., • Minimum 8 years’ experience in Wholesale Banking Operations, with a focus on Loans Agency or Lending Operations., • Deep knowledge of the end-to-end lending value chain, including syndicated loans, structured finance, and operational resilience., • Proven experience in executing as an Agent, managing high-performing teams, and steering output through data., • Excellent English communication skills, with the ability to connect, influence, and inspire at all levels. Why This Role? This is a career-defining opportunity for a strategic leader to shape the future of Loan Agency Operations in EMEA. You will have the chance to: • Lead a high-impact team in a globally recognised institution., • Drive innovation, digital transformation, and operational resilience.

Head of Outsourcing & Vendor Management (Director) - Insurance Industry An experienced commercial leader with strong experience of vendor management and business process outsourcing is required in this high-impact hire for a rapidly expanding insurance group undergoing significant operational transformation. This role is a strong fit for individual who is currently in a senior commercial leadership role within the general insurance / insurance brokerage industry with significant outsourcing management experience. My client is looking for an individual who can take full ownership of a multi-provider outsourcing estate — commercially, operationally, and from a regulatory standpoint. The Head of Outsourcing and Vendor Management will be the single point of accountability for vendor performance, cost, and control across a global portfolio. The Role: • Own and lead all strategic vendor relationships (BPO, captives, IT services), • Renegotiate and reshape commercial models (moving away from FTE-based structures), • Hold providers to account at board / account director level, • Drive SLA performance, governance, and cost efficiency, • Act as the escalation point when things go wrong — and fix them, • Ensure compliance across regulated outsourcing frameworks You’ll be reporting directly into the COO and operating across Exec / Board-level stakeholders. The ideal candidate will have the following skills and experience; • Insurance / Lloyd’s / Broking industry experience, • Or broader regulated FS with heavy outsourcing exposure, • Proven experience owning large-scale vendor / outsourcing relationships, • Strong track record of commercial negotiation and contract control, • Experience dealing with offshore providers (India in particular), • Ability to challenge, push back, and operate with real authority This is a fantastic opportunity to take on a challenging role with genuine ownership and influence with direct access to COO sand Executive leadership within a rapidly growing organisation. The successful candidate will have the opportunity to reshape a global outsourcing strategy that will have a significant impact on the business moving forward. The salary is up to £150k + Strong benefits package and it is hybrid working with offices in Central London. Some overseas travel will be required, likely to be once a quarter to meet with suppliers.

Head of IT Procurement | Leading Global Organisation | London | Global Procurement Transformation |£110k - £120k + package To apply, contact Adam Venting at I am currently supporting a globally recognised organisation that is undergoing a major procurement transformation. As part of this journey, they are seeking an experienced Senior IT Procurement leader to join the team and play a critical role in stabilising and transforming the technology procurement landscape. This is a highly visible role within a complex international organisation, operating across a large portfolio of global businesses and markets. The successful candidate will help bring structure, governance and commercial discipline to a rapidly evolving procurement function. The environment is fast paced and evolving, so this role will suit someone who is comfortable stepping into transformation programmes and building capability within organisations that are still developing their procurement maturity. Key Responsibilities: • Ownership of strategic global IT spend including but not limited to applications, software and cloud in, • Strategic supplier management across major enterprise technology providers such as Salesforce, Wipro and other large global vendors, • Supporting the implementation of a new end to end procurement platform and digital procurement capabilities, • Effectively develop & mentor a global procurement team of 10 + reports, • Forming long lasting strategic relationships, by partnering closely with senior technology stakeholders including the CTO, • Bringing structure and governance to complex global supplier ecosystems The Environment: The organisation operates globally across a diverse portfolio of businesses with significant scale and complexity. Procurement is being repositioned as a strategic capability, and this role will play a key part in shaping how technology spend is managed across the business. The transformation programme includes implementing new procurement technology & AI capabilities, building stronger supplier governance, and establishing a more mature category management structure across global markets. Ideal Background • Extensive experience in IT Procurement or Technology Category Management at a head of/director level, • Strong background managing large scale global technology suppliers and complex IT spend portfolios, • Experience operating in global matrix organisations, • Comfortable working within transformation environments where processes and structures are evolving, • Proven leadership capability with experience mentoring and developing procurement professionals Location: London based role – Hybrid working available If you would like to learn more or explore the opportunity confidentially, please reach out directly. Adam Venting -

Head of Software Sales Location: London or Peterborough (Hybrid) Package: Competitive + leadership bonus + benefits Why Join This Opportunity? • Lead a high‑performing software sales function and shape the UK go‑to‑market strategy, • Own a major revenue pillar with the autonomy to innovate, scale and modernise, • Influence cross‑functional teams across presales, marketing, partner management, and commercial units, • Build, mentor, and develop a specialist sales team focused on long‑term customer outcomes This is a strategic leadership position responsible for defining and executing the UK software sales strategy. You’ll guide direct and virtual teams, drive profitable growth, and ensure exceptional customer and seller experiences. The role is ideal for a commercially minded sales leader who thrives in a fast-evolving technology environment. Key Responsibilities • Build and evolve a best‑in‑class software sales function across defined go‑to‑market areas, • Create and execute a business plan aligned to wider sales strategy and financial objectives, • Lead a specialist team, driving capability, performance and continuous development, • Shape the software P&L, maintaining strong financial forecasting and cost management, • Improve win rates and customer value through progressive presales and solution expertise, • Develop market insights and competitive intelligence to steer team direction, • Collaborate with sales leadership, OCTO, marketing, and partner management to drive opportunities, • Represent the organisation at customer, partner and internal events, • Recruit, retain and develop top software sales talent Essential • Proven leadership within the IT & Services market, with experience developing high‑performing teams, • Strong commercial acumen with a record of driving revenue, margin and profitable growth, • Experience managing a P&L and leading strategic sales programmes, • Confident engaging at C‑suite level, with exceptional communication and presentation skills, • Deep understanding of the software procurement lifecycle, contracting, negotiation and vendor management, • Ability to work across multiple business units, influencing stakeholders and driving collaboration, • Professional certifications in Sales, Leadership, Business Administration or Management, • Experience building internal brand presence across presales or solution sales teams

Head of PMO (Senior Level) Permanent | Hammersmith, London | Transformation Start Date: ASAP (target within 4–6 weeks) Renumeration: £120,000 + Bonus JB2704 Role Overview The Head of PMO plays a critical role in driving enterprise-wide transformation for a high-growth, private, entrepreneurial business operating in the energy and infrastructure ecosystem. Reporting directly to the Divisional CEO, the role is designed to bring structure, prioritisation, and pace to complex initiatives while deliberately avoiding unnecessary bureaucracy. The position enables the executive team to deliver ambitious growth objectives, including scaling the business significantly through organic expansion and acquisitions. Key Responsibilities Lead and coordinate end-to-end transformation initiatives across the organisation Provide governance, structure, prioritisation, and execution rhythm without slowing pace Support business unit reorganisation and execution of 3-year strategic plans Drive operational efficiency initiatives across front office and shared services functions Oversee digital and systems transformations, including AI-driven process improvements Manage cultural and change initiatives during periods of rapid growth and scale-up Act as a trusted partner to the executive team to resolve blockers and ensure delivery Candidate Profile Must-Have Experience • Proven PMO leadership and delivery experience across multiple complex initiatives, • Strong transformation and change management background, • Entrepreneurial mindset with high energy, pace, and resilience, • Excellent stakeholder management and executive communication skills, • Hands-on, adaptable operator comfortable across strategy, operations, systems, and change, • Experience in private equity-backed, turnaround, or high-growth environments, • Exposure to energy markets, trading, or complex front-office operations, • Background in top-tier strategy consulting, Big Four operational transformation, or MBA, • Experience supporting organisations through rapid scaling

Further to my recent post for the Ex-MBB Level Director / Partner needed for an initial two-week scope project with our global client...... I now need the next piece of the puzzle.... A Technical Lead Consulting Partner / Solutions & Growth Architect to partner with the above individual. Ex-MBB Director / Partner (Data / Tech / Engineering / Growth) required, to head this up alongside the Strategy Partner. Whilst they will most probably have overall lead on the Strategy, Economics and SLT - you can also play a partner role in that if preferred. The project is an initial review / audit of my Clients strategy, assumptions, commercial model, and financial model around their E-commerce transformation and commercialisation plans - including developing the initial roadmap and our interim team design / requirements for the subsequent delivery. Whilst the industry requirement is agnostic to a point, candidates must have prior successful experience with very similar Consulting projects - B2C, Data, A.I, E-com and Subscription Models. We're flexible on day rate and can offer an immediate start for the right individual. Required experience includes: 📌 AI Product Builds 📌 Leading Client through tech-heavy change - strategy & implementation 📌 Subscription model design 📌 Data Modelling (Commercial & Financial) 📌 Data / Engineering 📌 Background - Consulting into E-commerce (Amazon/HelloFreshGO etc) 📌 Industry - B2C 📌 Gravitas to challenge SLT technical direction & assumptions The scope presents the additional opportunity to build and lead the deign and development / completion for Phase 2.....(Approx. 12-week sprint), followed by the potential of a further Phase 3 - this being 10-12 weeks on implementation and handover of roadmap. Please apply here or on / 07808 782801

Engagement Manager Location: London (Hybrid) Team: Consulting / Engagement Management Reports to: Head of Engagement Management Contract: Full Time Compensation: Competitive base + performance bonus (OTE) About VantagePoint VantagePoint is a global finance transformation and technology consultancy helping organisations modernise the finance function through process improvement, data, and leading technology platforms. Founded in London, we’ve grown rapidly from a team of five to 100+ professionals across EMEA, North America and APAC in six years. We partner with CFOs to deliver complex transformation programmes - implementing and optimising market-leading technologies to drive control, transparency and insight. Our model combines deep finance expertise with strong technical delivery, enabling us to deliver practical outcomes and long-term client partnerships. The opportunity As an Engagement Manager (EM) at VantagePoint, you will oversee the successful delivery of client projects across our transformation portfolio, from technical implementations to strategic advisory work. You will manage project delivery end to end including financials, resourcing and governance, ensuring engagements are delivered on time, within budget and to a high standard. You will help implement VantagePoint’s new project governance framework and contribute to our ongoing delivery excellence initiative, driving consistency & continuous improvement across all engagements. You will take ownership of account management and customer success, building strong client relationships, managing expectations and handling change control effectively. Alongside delivery, you will support commercial growth by shaping proposals, contributing to sales cycles and developing long-term client relationships. You will also lead internal initiatives, helping to improve processes and support the wider business. What you’ll be doing • Lead the end-to-end delivery of finance transformation projects across multiple technologies, providing strong project management oversight to both clients and delivery teams., • Oversee all aspects of project governance, including financial management, stakeholder engagement, planning and scheduling, resource allocation, risk and issue management and change control., • Establish and embed effective ways of working, ensuring alignment with VantagePoint’s delivery model and governance framework., • Collaborate with delivery teams to ensure appropriate methodologies, tools and best practices are consistently applied, leveraging our project management systems., • Drive project planning and resource coordination in partnership with the internal resourcing team, tracking progress against milestones and deliverables., • Provide clear, structured and regular reporting to clients, covering project status, risks, issues and key decisions., • Support the development of RFP responses and sales proposals., • Conduct regular team check-ins, providing coaching, mentoring and guidance to support the development of junior team members., • Identify and document opportunities within client engagements to support the growth of VantagePoint’s commercial footprint. What we’re looking for • You have hands-on experience delivering technical software implementations, ideally within a finance function., • You bring proven project management experience within a technology environment, with a preference for EPM or CPM solutions (not mandatory)., • You are highly proficient across the Microsoft Suite., • You have practical experience applying a structured implementation methodology, covering requirements gathering, design, build, testing and deployment., • You demonstrate strong written and verbal communication skills and can engage confidently with clients, providing clear advice and constructive challenge., • You have a track record of managing multiple responsibilities effectively and delivering under pressure & are motivated by variety and thrive in a fast-paced, growing organisation., • You value the opportunity to work closely with the leadership team and to take ownership in driving new initiatives., • You enjoy building client relationships, supporting account growth and managing vendor partnerships., • You are excited by the opportunity to assess and work with market-leading technologies while developing and mentoring others within your team. Why join us: • Exposure to CFO-level transformation programmes, • Fast growth, real responsibility early, • Strong partner ecosystem (opportunity for PM work across multiple technologies), • Clear progression path, • Opportunity to gain exposure across all areas of the organisation, with the flexibility to explore and shape your areas of focus Our values: • Thrive together - we win as one team, • Take ownership - accountability for outcomes, not just tasks, • Quality, every time - consistent, well-judged delivery, • Be human, first - trust, empathy and respect, • Speak with clarity - open, direct, low ego, • Move with intent - decisive, reflective, always improving

Freshminds has been retained by a large transport and logistics firm to find a Head of Operational Excellence. Reporting to the Director of Transformation, you will own the operational excellence system across a complex, multi‑site operation, defining and embedding standards, governance and assurance to improve performance consistency and reduce operational risk. Responsibilities: • Define and govern operational standards, ways of working and performance frameworks across the business, • Lead capability and training frameworks to improve safety, reliability and service delivery outcomes, • Use data and insight to diagnose root‑cause issues and drive operational improvement, • Build and lead a high‑performing team Requirements: • Senior operational excellence, transformation or service delivery leadership experience, • Strong track record embedding standards, governance and assurance in complex, regulated environments, • Proven ability to influence and challenge senior operational stakeholders across multiple sites, • Experience leading continuous improvement and performance transformation programmes

Programme Manager Data & Information Platforms / Data Remediation / Strategy / Stabilisation Package: £115,000 + 20% Bonus + 20% Pension Duration: 12-month FTC, with opportunity for extension or permanent move Location: Central London – 2 days per week This is an exciting opportunity for a Programme Manager to join a prestigious financial organisation, helping to stabilise the data function following an enterprise reorganisation and digital transformation, which has significantly impacted a busy data function. As Programme Manager, you will act as a second pair of hands to the Head of Data, sitting within the data leadership team. You will manage a sizeable transformation and BAU budget, oversee a 50+ resource team, lead programme governance, and take ownership of large-scale deliveries. Key Responsibilities: • Budget management, • Resource management, • Programme governance, • Walk-the-wall facilitation, • Programme delivery – e.g. data remediation, data platform migration (Microsoft Fabric), regulatory reporting, etc., • Cross-functional team management, working closely with the AI team and Technical Architects Required Experience: • Data delivery expertise (operated and delivered within a data team), • Programme-level experience, whilst remaining hands-on, • Experience working within a senior management team, • C-level stakeholder engagement, • Managed budgets and resources, • Experience leading and working within a cross-functional collaborative team, • Ideally, financial services experience or exposure to a data regulatory environment Characteristics we are looking for: • High energy and able to operate at pace, • Proactive and self-starting, • Hands-on and collaborative, • Flexible and open-minded If this role is of interest, please apply and we will be in touch with further details!

CD00000068486 Research Operations Lead – Market Information Provider c. £65 – 80,000; London, UK Exciting opportunity to own research operations for this international market information provider – where you’ll oversee data quality globally! Reporting to the group’s research head and collaborating with international research/analyst teams, as Research Operations Lead you’ll play an integral role in business transformation, building out and steering ‘operational command’ to essentially ensure/standardise global research performance. Through establishing/improving dashboards, research operational metrics etc, you’ll develop scalable processes that are embedded into how research runs on a daily basis. You’ll become the ‘custodian’ of data quality and methodological consistency across global teams, effectively overseeing the group’s research data dictionary, definitions, and methodology standards. In so doing this will not only improve the group’s market intelligence output to clients – from market forecasting to greater depth reporting/analysis – but also enhance actionable insights within the business for senior stakeholders to reliably act upon. Additionally you’ll naturally work closely with product and commercial teams as services and capabilities continue to advance. It’s very likely you’ll have gained significant expertise in change management and/or operations within a market information/data intelligence firm or related, and are now seeking to take some greater ownership. You’ll be a strong project manager (Six Sigma/Lean proficiency advantageous); have advanced Excel; demonstrable data visualisation skills; experience in auditing large datasets; have managed third party data partnerships; standardised for global teams. You’ll also be a superlative communicator, highly flexible, precise, strategic and big picture orientated! You’ll be joining an award winning, impressive market information provider with globally recognised products/services that’s ever growing, and you’ll enjoy a super fun, bonded and developmental working culture within! For further details contact Carl at Resources Group. About Resources Group: With over thirty years’ experience helping thousands of Researchers, Insight Specialists, Marketers and Data Analysts in their career moves, no one has better knowledge of the Market Research, Insights and Marketing Strategy job market than Resources Group. Our consultants take the time to understand your career aims and are dedicated to providing impartial advice and finding you the best career move, with access to an unrivalled range of opportunities with top employers in the sector - visit our website for many more options! Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.

Programme Support Analyst Company: Albany Beck Location: London (Hybrid) Start Date: Immediate Client Industry: Financial Services About Albany Beck Albany Beck is a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise with innovative delivery models that help clients scale efficiently, while offering meaningful, long-term career opportunities to our people. At Albany Beck, you’ll be choosing to work with an organisation that’s passionate about your learning journey and committed to your professional and personal development. Role Overview Albany Beck is seeking a highly detail-oriented Programme Support Analyst to join our Change & Transformation Practice, supporting a leading Financial Services client based in London. This role sits at the centre of programme activity, supporting the Head of Change and wider delivery teams. It requires exceptional attention to detail, strong stakeholder engagement, and advanced capability in Excel and data handling. The successful candidate will take ownership of programme reporting, senior stakeholder materials, and data-driven insights, while ensuring consistency, accuracy, and quality across all outputs. This is an excellent opportunity for someone with strong programme support experience who thrives in structured environments and is confident working extensively with data, reporting tools, and Excel-based analysis. Key Responsibilities • Provide direct support to the Head of Change, including diary coordination, meeting preparation, and follow-ups, • Support programme governance activities, ensuring adherence to frameworks and delivery standards, • Coordinate meetings, capture structured notes, and track actions to completion, • Produce high-quality programme reports (monthly and bi-weekly), covering status, risks, issues, milestones, financials, and dependencies, • Perform detailed data analysis using Excel to identify trends, variances, and performance insights, • Develop and maintain reporting packs and dashboards for senior stakeholders, • Generate both recurring and ad hoc reports, including performance metrics and programme data, • Use advanced Excel capabilities (e.g., VLOOKUPs, formulas, data validation, pivot tables) to manage and analyse programme data, • Ensure data accuracy and consistency across multiple sources and reporting tools, • Support financial tracking, resource allocation (FTE), and forecasting activities through structured data analysis, • Maintain and enhance data models and trackers used across the programme, • Create, format, and proofread high-quality PowerPoint presentations for senior stakeholders, • Translate complex data into clear, concise, and visually effective outputs, • Confidently engage with stakeholders across Business, Technology, and Change functions, • Create and maintain SharePoint sites and programme content, • Track actions and workflows using tools such as Asana, • Support reporting through Clarity PPM and Power Platform tools (Power BI, Power Automate) Key Skills & Experience • 3+ years’ experience in Programme Support, PMO, or Change environments, • Advanced Excel skills are essential, including strong experience with formulas, data analysis, and large data sets, • Proven ability to analyse, reconcile, and interpret complex data to generate insights, • Exceptional attention to detail, particularly in reporting, data accuracy, and pack creation, • Advanced PowerPoint skills, with experience producing senior stakeholder materials, • Strong experience with MS Office suite (Excel, PowerPoint, Word), • Experience supporting governance, reporting cycles, and programme coordination, • Excellent communication skills and confidence engaging with senior stakeholders, • Ability to work independently and manage multiple priorities in a fast-paced environment Desirable Experience • Experience within Financial Services or regulated environments, • Familiarity with Clarity PPM or similar PPM tools, • Experience with Power BI, Power Automate, or wider Power Platform, • Exposure to financial tracking, forecasting, and resource management, • Understanding of change and transformation delivery frameworks

Head of Email Marketing and Deliverability, 3 month contract Location: Remote or hybrid, flexible Start: ASAP, ideally immediately or within the next few weeks Introduction An established agency is looking for a senior email and marketing operations specialist to support a business critical transformation project across large scale email communications. This is a 3 month contract, with an ASAP start either immediately or within the next few weeks. The Role You will take ownership of the organisation’s email infrastructure, platform governance, deliverability standards, and communication processes. The role will sit across marketing, technology, data, and operational teams, ensuring email activity is managed safely, consistently, and at scale. Responsibilities include: • Owning email deliverability, domain reputation, and platform best practice, • Managing enterprise email and CRM platforms, including tools such as SendGrid, Mailchimp, SFMC, Mailgun, or similar, • Reviewing subdomain usage, sender setup, and authentication standards, • Defining and improving email governance, compliance, and approval processes, • Establishing data quality, segmentation, and list hygiene standards, • Supporting teams with practical guidance on safe and effective email activity, • Identifying and reducing risk from unapproved tools or inconsistent processes, • Monitoring performance across key deliverability and engagement measures, • Working closely with senior stakeholders across marketing, technology, data, and governance You, Skills & Experience: • 8 to 12 plus years’ experience across email marketing, CRM, marketing operations, or lifecycle communications, • Strong technical understanding of email deliverability, including SPF, DKIM, DMARC, bounce management, complaints, and sender reputation, • Experience working with enterprise email platforms such as SendGrid, Mailchimp, Salesforce Marketing Cloud, Mailgun, or similar, • Comfortable setting standards, creating process, and improving governance across complex organisations, • Strong stakeholder management skills, with the ability to influence both technical and non technical teams, • Experience improving email performance, reducing risk, and supporting adoption of best practices, • Available to start immediately or within the next few weeks Success in this role will include: • Improved deliverability and sender reputation, • Consistent use of approved platforms and processes, • Reduced reliance on unapproved email tools, • Stronger data quality and list management standards, • Clearer governance and best practice adoption across teams

🚀 Head of Design | Fintech Transformation We’re partnering with a well-funded payments business undergoing a full-scale digital transformation, with significant investment secured and a clear mandate to become a standalone leader in the payments space. This is not a “steady-state” design leadership role. This is a build, shape, and define opportunity. 💡 The Opportunity You’ll join at a pivotal moment - stepping into a business with deep payments expertise but now investing heavily in modern product, design, and technology capability. As Head of Design, you’ll: • Build and own the design function from the ground up, • Define design principles, standards, and ways of working, • Lead design across a complex, multi-product ecosystem (merchant-facing + platform), • Partner closely with Product & Engineering to drive a product-led transformation, • Hands-on initially while scaling a high-performing team around you (10+ designers) The mission: transform a legacy platform into a best-in-class, modern fintech experience! 🎯 What They’re Looking For • Proven experience building and leading design functions (not just inheriting teams), • You've managed teams of 10+ Product Designers, • Track record of creating and scaling design systems in complex environments, • Deep product thinking - comfortable influencing strategy, not just execution, • Background in high-growth fintech or product-led tech businesses (this is key) 👉 Payments experience is a huge bonus - fintech exposure is the priority 🧠 The Kind of Person Who Thrives Here • You can zoom from hands-on design → exec-level strategy, • You’re comfortable operating in ambiguity and building from scratch, • You balance user needs with commercial outcomes, • You move fast, test, iterate - and care about measurable impact 👌🏼 Finer details • Competitive base + bonus, • London, 3 days per week If you’re currently in a leading fintech or have worked in the payments world then please apply!

Head of HR Operations Up to £140,000 London - 1 - 2 days per week ideally Middlemore are supporting the search for a Global Head of HR Operations to join our global client. This appointment will play a pivotal role in shaping how HR services are delivered across the business, combining operational leadership with large-scale transformation execution. The remit spans HR operations, systems, payroll, service delivery, and process optimisation, with a strong focus on building a more scalable, efficient, and commercially aligned people infrastructure. The organisation is looking for an individual who can bring structure, pace, and operational discipline to a complex environment while helping modernise the way HR services are delivered globally. The Role This is a highly visible leadership position with global (UK, Europe and US) responsibility for driving operational excellence across the HR function. Working closely with senior HR and business stakeholders, you will lead the ongoing development of HR operational capability, ensuring services, systems, and processes are fit for purpose within a fast-moving and evolving environment. The role will suit someone who enjoys operating at both strategic and hands-on levels — capable of leading transformation initiatives while also ensuring day-to-day operational effectiveness across core people processes. Key areas of focus will include: • Evolving and embedding a more effective HR service delivery model, • Improving operational consistency, governance, and service standards, • Enhancing HR systems capability and vendor performance, • Strengthening payroll operations and process controls, • Driving data quality, reporting integrity, and operational insight, • Supporting organisational change, integration activity, and business transformation, • Identifying opportunities to streamline, automate, and improve processes across HR operations We are interested in speaking with experienced HR Operations leaders who have worked within complex, international organisations and who bring a strong blend of operational expertise, transformation capability, and stakeholder management skills. Successful candidates are likely to demonstrate: • Deep experience across HR operations, shared services, and service delivery environments, • A track record of leading operational transformation and process improvement initiatives, • Strong understanding of HR systems, payroll operations, and workforce data governance, • Experience navigating organisational change, integration activity, or large-scale transformation programmes, • The ability to build credibility quickly across senior stakeholder groups, • A pragmatic, solutions-focused approach with strong attention to detail and execution, • Resilience and adaptability within fast-paced, evolving environments This role offers the opportunity to shape and modernise a global HR operations function at a critical stage of organisational evolution. It will suit an ambitious and commercially minded HR operations leader looking to have genuine impact within a complex and transformation-focused business.

🚀 Head of Market Strategy & Planning – UK & Northern Europe We are seeking a commercially exceptional leader to drive the next phase of category growth across Northern Europe. This is a high-impact, builder role for someone who thrives at the intersection of strategy, execution, and customer performance. Our client is a major at-home beverage innovation brand spanning systems, flavours, and consumables. Role Purpose The Head of Market Strategy & Planning is accountable for accelerating sustainable, profitable growth by building a high-performing demand ecosystem across Consumables. This role brings together Perfect Store execution, digital and in-store shopper engagement, demand acceleration, and commercial decision-making to win at every point of purchase across retail, ecommerce, and emerging direct channels. As part of the Northern Europe leadership team, you will define how the business wins in market—building new capabilities, sharpening execution, and driving scalable growth. Scope & Impact • Northern Europe (UK, Benelux, Nordics) – multi-market, multi-channel, • End-to-end ownership of Demand Acceleration, Perfect Store, Trade Marketing, Category Leadership, and Revenue Management, • Drive household acquisition, repeat purchase, and long-term customer value, • Significant impact on Net Revenue Growth, margin quality, and shopper conversion Key Accountabilities 1. Demand Acceleration & Growth Strategy • Lead the demand acceleration strategy across all categories, • Drive penetration, repeat purchase, and lifetime value growth, • Optimise pricing, promotional strategy, and activation cadence, • Translate shopper, consumer, and usage insights into scalable growth initiatives, • Build ecosystem-led thinking across the full product portfolio 2. Perfect Store & Execution Excellence • Own and elevate Perfect Store standards across all channels, • Ensure outstanding execution in visibility, education, and in-store conversion, • Build tracking frameworks, scorecards, and performance routines 3. Category Leadership & Trade Marketing • Lead category strategy across retail and digital environments, • Own trade marketing strategy including innovation launches and seasonal activations, • Develop tailored, insight-led retailer plans that unlock growth 4. Customer & Channel Development • Build and elevate strategic customer partnerships through Joint Business Plans, • Lead channel strategies across Modern Trade, Ecommerce, and emerging channels 5. Commercial Leadership & Capability Building • Partner cross-functionally across Sales, Marketing, Digital, Supply Chain, and Finance, • Build foundational processes, governance, and ways of working, • Develop scalable commercial excellence capabilities, • Lead teams through ambiguity, transformation, and growth Success Measures • Net Revenue Growth & household penetration, • Repeat purchase rate & customer lifetime value, • Gross margin & promotional efficiency, • Perfect Store execution (physical & digital), • On-shelf availability & digital conversion performance, • JBP delivery, activation ROI & speed to market What We’re Looking For • Strong background in Commercial Excellence, Category Management, Revenue Growth Management, or Demand Strategy, • Proven FMCG experience in complex, matrix environments, • Deep expertise in Perfect Store, Trade Marketing, and retail execution, • Strong commercial acumen in pricing, promotions, and customer strategy, • Confident senior stakeholder influencer with strong execution bias Leadership Profile • Builder mindset with a strong bias for action, • Highly analytical, consumer-obsessed, and commercially sharp, • Comfortable operating at both strategic and executional level, • Thrives in fast-moving, ambiguous environments Why This Role? This is a rare opportunity to shape how a category grows across an entire region—building the strategy, capability, and execution engine that drives sustainable demand and long-term customer value.

Role Overview We are seeking an experienced Interim Head of Procurement to lead and stabilise the indirect procurement function during a period of change. The role will provide strategic oversight and hands-on leadership across key indirect spend categories including Technology, Professional Services, Fleet, Facilities, and Corporate Services. The successful interim will be a pragmatic operator with strong stakeholder credibility, capable of delivering immediate value, managing risk, and embedding best‑practice procurement governance within a regulated financial services environment. Contract Length: 3 months Location: London - 3 days onsite Start Date: ASAP Key Responsibilities Strategic Leadership • Own and lead the end‑to‑end indirect procurement strategy, aligned to business objectives and regulatory requirements, • Act as a trusted advisor to senior stakeholders across Finance, IT, Legal, HR and Operations, • Assess current procurement maturity and define pragmatic improvement priorities suitable for an interim mandate Category & Commercial Management • Provide senior‑level oversight across key indirect categories, including:, • Technology & IT Services, • Professional Services (Consulting, Legal, Audit), • Fleet & Mobility, • Facilities & Corporate Services, • Lead or support high‑value sourcing, contract negotiations and supplier renewals, • Drive cost optimisation, value generation and risk mitigation initiatives Governance, Risk & Compliance • Ensure procurement activity complies with internal policies, financial controls, and relevant regulatory standards, • Strengthen supplier risk management, contract governance and third‑party oversight, • Support audits and work closely with Risk, Compliance and Legal teams Stakeholder & Team Leadership • Lead, mentor and stabilise the procurement team; provide clarity, direction and pace, • Manage senior stakeholders through complex or sensitive commercial discussions, • Influence without bureaucracy, balancing speed with robustness Transformation & Change (as required) • Support procurement transformation initiatives (e.g. operating model, process redesign, tooling), • Embed sustainable ways of working that will endure beyond the interim assignment Skills & Experience Required • Proven experience operating at Head of Procurement / Procurement Director level, ideally within financial services or a similarly regulated environment, • Strong generalist indirect procurement background across multiple categories (tech, professional services, fleet, facilities, etc.), • Demonstrable track record of delivering value quickly in an interim or transformation context, • Excellent commercial acumen with deep experience in complex contract negotiation, • Strong understanding of supplier risk, governance and third‑party management, • Confident, credible communicator able to influence senior leaders, • Pragmatic, delivery‑focused mindset — comfortable being both strategic and hands‑on

TITLE: VP, Head of Procurement DEPARTMENT: Procurement REPORTING TO: CAO OFFICE LOCATION: London ROLE TYPE: Hybrid, Full-time IPC is a global fintech company that puts people at the center of innovation. With a strong global footprint, we empower financial institutions and capital markets with advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. Role Overview: The VP, Head of Procurement is responsible for developing and executing the organization’s global procurement strategy to ensure cost efficiency, quality, compliance, and sustainability across all sourcing activities. This role oversees supplier relationships, negotiates major contracts, and drives innovation in procurement processes to support business objectives. How You Will Make an Impact: Strategic Leadership • Define and implement a global procurement strategy aligned with IPC’s Objectives and Goals. In particular focusing on SaaS, • Drive cost optimization, risk management, and supplier performance improvement., • Build and maintain strong relationships with key suppliers and partners., • Negotiate high-value contracts ensuring favourable terms and risk mitigation., • Lead procurement transformation initiatives, including digital tools and automation, with particular focus on AI innovation., • Ensure timely and cost-effective sourcing of goods and services., • Oversee category management and spend analysis to identify savings opportunities, • Ensure adherence to regulatory requirements and ethical sourcing practices., • Manage and develop a high-performing procurement team., • Foster a culture of collaboration, innovation, and continuous improvement. Essential Skills and Experience to be Successful in this Role: • 10+ years of progressive experience in procurement or supply chain, with at least 5 years in a senior leadership role., • Proven track record in global sourcing, contract negotiation, and supplier management., • Strong knowledge of procurement technologies and digital transformation., • Excellent leadership, communication, and stakeholder management skills., • Ability to manage complex, multi-country procurement operations. Desired Skills and Experience: • Familiarity with ESG principles and sustainable procurement practices., • Previous roles within a SaaS based company What’s in It for You? At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees.In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including: • Competitive Base Salaries, • Private Medical Insurance, Dental Insurance and Optical Reimbursement, • Salary Sacrifice Pension Scheme, • 25 Holidays per Year Plus Public Holidays, • Additional Time off for Charity Work and Volunteering, • Tuition Reimbursement, • Certification Bonus Program, • Access to “IPC University” our Internal E-Learning Platform, • Enhanced Parental Leave, • Wellness Program, • Fitness Membership, • Cycle to Work Scheme, • Season Ticket Loan Additional Information: At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC. You can explore more about our culture, offerings and commitment on and . IPC’s Work Culture: The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities, and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years

🚀 Head of Market Strategy & Planning – UK & Northern Europe We are seeking a commercially exceptional leader to drive the next phase of category growth across Northern Europe. This is a high-impact, builder role for someone who thrives at the intersection of strategy, execution, and customer performance. Our client is a major at-home beverage innovation brand spanning systems, flavours, and consumables. Role Purpose The Head of Market Strategy & Planning is accountable for accelerating sustainable, profitable growth by building a high-performing demand ecosystem across Consumables. This role brings together Perfect Store execution, digital and in-store shopper engagement, demand acceleration, and commercial decision-making to win at every point of purchase across retail, ecommerce, and emerging direct channels. As part of the Northern Europe leadership team, you will define how the business wins in market—building new capabilities, sharpening execution, and driving scalable growth. Scope & Impact • Northern Europe (UK, Benelux, Nordics) – multi-market, multi-channel, • End-to-end ownership of Demand Acceleration, Perfect Store, Trade Marketing, Category Leadership, and Revenue Management, • Drive household acquisition, repeat purchase, and long-term customer value, • Significant impact on Net Revenue Growth, margin quality, and shopper conversion Key Accountabilities 1. Demand Acceleration & Growth Strategy • Lead the demand acceleration strategy across all categories, • Drive penetration, repeat purchase, and lifetime value growth, • Optimise pricing, promotional strategy, and activation cadence, • Translate shopper, consumer, and usage insights into scalable growth initiatives, • Build ecosystem-led thinking across the full product portfolio 2. Perfect Store & Execution Excellence • Own and elevate Perfect Store standards across all channels, • Ensure outstanding execution in visibility, education, and in-store conversion, • Build tracking frameworks, scorecards, and performance routines 3. Category Leadership & Trade Marketing • Lead category strategy across retail and digital environments, • Own trade marketing strategy including innovation launches and seasonal activations, • Develop tailored, insight-led retailer plans that unlock growth 4. Customer & Channel Development • Build and elevate strategic customer partnerships through Joint Business Plans, • Lead channel strategies across Modern Trade, Ecommerce, and emerging channels 5. Commercial Leadership & Capability Building • Partner cross-functionally across Sales, Marketing, Digital, Supply Chain, and Finance, • Build foundational processes, governance, and ways of working, • Develop scalable commercial excellence capabilities, • Lead teams through ambiguity, transformation, and growth Success Measures • Net Revenue Growth & household penetration, • Repeat purchase rate & customer lifetime value, • Gross margin & promotional efficiency, • Perfect Store execution (physical & digital), • On-shelf availability & digital conversion performance, • JBP delivery, activation ROI & speed to market What We’re Looking For • Strong background in Commercial Excellence, Category Management, Revenue Growth Management, or Demand Strategy, • Proven FMCG experience in complex, matrix environments, • Deep expertise in Perfect Store, Trade Marketing, and retail execution, • Strong commercial acumen in pricing, promotions, and customer strategy, • Confident senior stakeholder influencer with strong execution bias Leadership Profile • Builder mindset with a strong bias for action, • Highly analytical, consumer-obsessed, and commercially sharp, • Comfortable operating at both strategic and executional level, • Thrives in fast-moving, ambiguous environments Why This Role? This is a rare opportunity to shape how a category grows across an entire region—building the strategy, capability, and execution engine that drives sustainable demand and long-term customer value.

Further to my recent post for the Ex-MBB Level Director / Partner needed for an initial two-week scope project with our global client...... I now need the next piece of the puzzle.... A Technical Consulting Lead / Partner / Solutions & Growth Architect to partner with the above individual. Ex-MBB Director / Partner (Data / Tech / Engineering / Growth) required, to head this up alongside the Strategy Partner. Whilst they will most probably have overall lead on the Strategy, Economics and SLT - you can also play a partner role in that if preferred. The project is an initial review / audit of my Clients strategy, assumptions, commercial model, and financial model around their E-commerce transformation and commercialisation plans - including developing the initial roadmap and our interim team design / requirements for the subsequent delivery. Whilst the industry requirement is agnostic to a point, candidates must have prior successful experience with very similar Consulting projects - B2C, Data, A.I, E-com and Subscription Models. We're flexible on day rate and can offer an immediate start for the right individual. Required experience includes: 📌 AI Product Builds 📌 Leading Client through tech-heavy change - strategy & implementation 📌 Subscription model design 📌 Data Modelling (Commercial & Financial) 📌 Data / Engineering 📌 Background - Consulting into E-commerce (Amazon/HelloFreshGO etc) 📌 Industry - B2C 📌 Gravitas to challenge SLT technical direction & assumptions The scope presents the additional opportunity to build and lead the deign and development / completion for Phase 2.....(Approx. 12-week sprint), followed by the potential of a further Phase 3 - this being 10-12 weeks on implementation and handover of roadmap. Please apply here or on / 07808 782801

THE ROLE We are seeking an experienced Change Manager to lead the people side of digital transformation at NextEnergy Group. This is a newly created function and role, the first of its kind in the organisation, and represents a genuine opportunity to define how change is managed, communicated, and embedded across the business. You will be responsible for ensuring that digital initiatives delivered by the Technology & Digital Services (TDS) team land successfully with end users, driving adoption, minimising disruption, and maximising the return on our technology investments. Working closely with a network of business-side change agents, including our Communications & Branding team, you will align internal communications, readiness activities, and training to support the rollout of our growing portfolio of digital products and platforms. This role requires someone who can build from the ground up establishing the change management standards, tools, and frameworks that will underpin TDS delivery for years to come – while simultaneously managing an in-flight portfolio of initiatives from day one. You will need to be as comfortable chairing our Change Advisory Board (CAB) and influencing senior stakeholders as you are coaching a change agent or product manager through the change process for the first time. KEY RESPONSIBILITIES Change Strategy & Framework • Define, implement, and continuously improve a structured change management methodology aligned to an industry-recognised framework (e.g. Prosci/ADKAR, Kotter, or equivalent), building a repeatable, scalable approach that can grow with the team., • Develop and maintain the organisation's change management standards, templates, and playbooks for digital initiative rollouts., • Assess the change impact and organisational readiness for each initiative, tailoring the approach to the scale, risk, and complexity of each rollout., • Ensure change management activities are fully embedded within the agile delivery framework, integrated from project inception through to post-launch adoption rather than treated as a downstream activity., • Ensure that all change initiatives are clearly positioned within the broader Group strategy, reinforcing organisational priorities and helping employees understand the strategic rationale behind digital transformation efforts., • Build the change management capability of the TDS team and wider business, creating shared language and consistent practices., • Co-Chair the CAB, joowning the agenda, process, and rigour of change request reviews across the TDS portfolio., • Ensure that change requests are assessed consistently, with appropriate stakeholder representation and clear decision-making on approval, deferral, or rejection., • Coach both change agents and product managers on the CAB process, building understanding and confidence in how to prepare, present, and respond to change requests effectively., • Partner with Product Managers and the PMO to embed change management activities into the agile delivery lifecycle from inception through to post-launch adoption., • Develop and execute change plans for concurrent digital rollouts, managing competing priorities and timelines across the TDS portfolio., • Track adoption and benefits realisation against agreed metrics, providing clear and regular reporting to senior stakeholders in line with the organisation's benefits realisation framework., • Identify, engage, and develop a network of change agents across the business to act as champions for digital initiatives within their teams., • Coach change agents on change management principles and practice, equipping them with the tools, messaging, and confidence they need to drive adoption locally., • Map and manage stakeholder groups across each initiative, developing targeted engagement strategies based on impact and influence., • Work in partnership with the Communications & Branding team to develop and coordinate internal communications, ensuring messaging is aligned to the Group’s strategic narrative, fully on-brand, clear, timely, and tailored to the audience, in line with established communications governance and approval processes., • All internal communications will be developed in partnership with the Communications & Branding team, who retain ownership of tone of voice, messaging standards, brand alignment, and channel governance., • Facilitate workshops, roadshows, and briefing sessions to build awareness and desire for change across affected teams., • Identify training needs arising from digital rollouts and coordinate the development and delivery of appropriate learning interventions., • Ensure end users are fully equipped to adopt new tools, processes, and ways of working before go-live., • Proactively identify resistance to change and develop targeted mitigation strategies to address it., • Escalate material change risks to the Head of Product & PMO and relevant project sponsors, with recommended actions., • Monitor adoption and usage data post-launch, identifying areas where additional support or intervention is needed. SKILLS & COMPETENCIES To be successful in this role, you will demonstrate: • Deep expertise in at least one industry-recognised change management methodology (e.g. Prosci/ADKAR, Kotter, or similar), with the ability to adapt and evolve the approach to suit the organisation., • Proven ability to build change management frameworks and practices from scratch in an organisation with limited existing capability., • Strong understanding of how technology and digital change affects people, processes, and culture and what it takes to make adoption stick., • Experience chairing or leading a Change Advisory Board process in a technology or digital environment is highly desirable., • Fluency in agile delivery practices and the ability to integrate change management activities seamlessly into agile ways of working., • Excellent stakeholder management skills, with the ability to influence and build trust at all levels of the organisation without direct authority., • Confident communicator, able to translate complex technical change into clear, compelling narratives for non-technical audiences., • Experience working alongside communications and branding functions to develop and deliver internal change communications., • Skilled at managing multiple concurrent change initiatives, with strong planning and prioritisation skills., • Resilient and adaptable, comfortable operating in ambiguity and hitting the ground running in a fast-paced environment., • Delivery focus with strong critical thinking and problem-solving skills., • Passion for sustainability and the mission to lead the transition to clean energy., • Commitment to NextEnergy Group's values: be a leader, build trust, be responsible, be innovative, and 'Bring your Alpha'. EXPERIENCE & QUALIFICATIONS • 5–8 years of experience in a dedicated change management role, with a focus on digital or technology-led change., • Demonstrated experience designing and implementing a structured change management methodology within an organisation., • Proven track record of managing change across multiple concurrent initiatives in a fast-paced, agile environment., • Experience chairing or playing a leading role in a Change Advisory Board process., • Experience building and coordinating change agent or champion networks within a business., • Strong background in stakeholder engagement and internal communications in the context of technology rollouts., • Experience developing and delivering training and enablement programmes for new digital tools and processes., • Experience working in the energy or financial services sector is essential., • Experience working in or alongside a technology or digital delivery team is necessary., • Formal change management certification (e.g. Prosci, APMG Change Management Practitioner, or equivalent) is highly desirable., • Fluency in Italian is highly desirable given the Group's significant operations in Italy., • The right to work in the UK.

Who are we? Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of over 24,000 employees spanning more than 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. This is initially a 12 month contract with potential to extend. The role The Process Lead is the senior delivery role within the Process Optimisation Programme, responsible for driving pace, quality and impact across enterprise process architecture, hands‑on optimisation and capability uplift. The role exists to turn ambition into execution — setting direction, prioritising work, leading delivery teams and ensuring redesign activity is grounded in real insurance operations while building a sustainable improvement capability across the business. What you’ll be doing • Own and lead day‑to‑day delivery of the Process Optimisation Programme across all divisions and workstreams., • Set clear direction, priorities and sequencing across enterprise process architecture, optimisation sprints and capability uplift., • Lead, coach and develop the Business Analyst team, ensuring high standards, consistency and delivery pace., • Establish and maintain a single enterprise‑wide inventory of insurance processes, including agreed hierarchies, ownership and metadata., • Ensure credible opportunity sizing and prioritisation through robust analysis and process heatmaps by division., • Shape, lead and assure structured design sprints on priority processes, challenging existing ways of working end to end., • Work directly with senior stakeholders and process owners to influence, challenge and drive decisions., • Embed Lean, Six Sigma and value‑stream thinking into practical redesign activity., • Ensure optimisation activity integrates technology, automation and AI in a way that is operationally effective and regulatorily sound., • Build sustainable process and optimisation capability within divisions, reducing long‑term dependency on central teams., • Ensure work remains grounded in real insurance workflows, controls and operational constraints., • Maintain clear visibility of progress, risks and outcomes for senior stakeholders. Who we’re looking for • Strong experience leading delivery within complex, multi‑year transformation or optimisation programmes., • Deep expertise in process improvement, including Lean, Six Sigma and value stream mapping., • Proven ability to translate strategy into execution at scale across multiple business areas., • Strong people leadership and coaching capability, with experience building high‑performing teams., • Experience operating in regulated environments, with sound understanding of controls and SOX‑style requirements., • Strong understanding of systems, data and end‑to‑end insurance workflows., • Excellent stakeholder management skills, with confidence influencing and challenging at executive level., • Strong insurance experience, with credibility across core insurance operations., • Practical curiosity and applied interest in AI, automation and agentic ways of working. Qualifications • Process improvement certification (Lean, Six Sigma or equivalent) is desirable., • Relevant professional qualification or equivalent practical experience is desirable., • Strong written and verbal English, with the ability to communicate clearly at all levels., • Good numeracy skills, with confidence working with data, costs and value measures. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: • Our successes have all come from someone brave enough to try something new, • We support each other in the small everyday moments and the bigger challenges, • We are determined to make a positive difference at work and beyond Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us: • Our successes have all come from someone brave enough to try something new, • We support each other, in the small everyday moments and the bigger challenges, • We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

Role: Head of Product The Opportunity We're building the AI home assistant that will manage every aspect of your home; from the moment you move in, forever. Jay, our AI agent, already helps thousands of movers navigate energy, insurance, broadband, and home services. Now we need a product leader who can take us from promising early traction to global market leadership in Agentic Commerce. This isn't a 'maintain the roadmap' role. This is a 'define what AI-native product management looks like' role. You'll be hands on and building the playbook that the industry will study in five years. Why This Matters Now The home services market is a £1 trillion opportunity undergoing a once-in-a-generation platform shift. Comparison sites had their moment. Marketplaces had theirs. The next wave is agentic: AI that doesn't just show you options, but acts on your behalf. We have contractual access to a material part of UK home moves. We have deep partnerships with the biggest names in property. We have a working AI agent. What we need now is the product leader who can convert this distribution advantage into market dominance. What You'll Own Short-term: Majority of our audience buying a product/subscribing The P&L: Own the commercial performance of our digital product across all categories (Energy, Bills, Broadband, Insurance). You're accountable for the full stack of outcomes: (1) exceptional customer experience, (2) commercial results that hit targets, and (3) velocity that compounds our learning advantage. The Team: Lead our product function, working alongside our Design Lead, Head of Engineering/AI, and cross-functional squads. Build and mentor the PM team as we scale. The Roadmap: Own the prioritisation across AI, consumer, & B2B. The Transformation: Drive our shift to AI-native product development. We don't want PMs who write tickets, we want conductors who define outcomes and enable AI to accelerate everything in between. In the First 90 Days • Deeply understand Jay's current capabilities, the user journey from partner handoff to conversion, and where we're losing users in the funnel., • Ship improvements to our Agentic Commerce platform, our highest-leverage initiative for hitting the conversion target., • Establish your operating rhythm with Design and Engineering: weekly rituals, decision frameworks, and accountability structures. Build a culture of empowered teams, not feature factories., • Develop a clear view of unit economics across categories. Know where we're making money, where we're leaking value, and where the biggest commercial opportunities lie. 3 months: We've hit market leading % conversion. Customers are happy. The team trusts your judgment. Investors are excited about our metrics. Category P&Ls are understood and improving. 12 months: Multiple commerce journeys are live and performing. We've expanded into adjacent categories. The product org is humming. You've hired at least one PM who's shipping independently. We're either raising a Series B or are profitable. 24 months: You've either grown into a Director role as we scale, or you're leading product alongside a peer who owns consumer AI/commerce. You Might Be Right If • You've owned P&L outcomes, not just shipped features. You've been accountable for revenue, conversion, or margin at a portfolio or category level. You understand that great product is necessary but not sufficient; it has to work for the business too., • You've led product in a B2C or B2B2C environment and personally shipped features that moved revenue metrics. Ideally in a fast paced ecommerce/marketplace consumer product used and loved by millions of people. You understand the complexities of supplier/partner integrations and developing real time products/pricing inventory., • You've built and managed PM teams (even small ones); you know the difference between hiring right and hiring fast., • You're obsessive about the user journey. You've personally watched session recordings, run customer interviews, and made decisions based on real behaviour., • You can context-switch between strategy and execution: you're comfortable in the boardroom and in Figma., • You ship fast. You have a bias toward action. You'd rather ship something imperfect and learn than debate the perfect solution. You understand that velocity is a competitive advantage., • You're genuinely excited about AI: Not as hype, but as a tool that fundamentally changes how products are built and how users experience them., • You've operated in early-stage or high-growth environments where resources were constrained and judgment mattered more than process. You're Probably Not Right If • You need a large team to feel effective: we're lean and you'll be hands-on., • You prefer stable environments with clear swim lanes; things move fast and ambiguity is constant., • You see AI as 'someone else's job'; here, everyone is an AI practitioner., • You optimise for consensus over velocity; we move fast, disagree openly, and commit fully. Empowered teams: We give teams problems to solve, not features to build. We're accountable for outcomes, not output. This is the Marty Cagan model: discovery and delivery, not roadmap administration. Commercial ownership: Product owns P&L. We're not just the voice of the customer; we're also the voice of the business. Great customer experience and strong commercial performance aren't trade-offs. They're both required. Design-centric: The user sits at the center of every decision. Design leads the experience; Product ensures we're solving the right problems at the right time. AI-native: We don't just build with AI; we build for AI. Our codebase is being designed for agents. Our PMs should use AI tools daily. Our thinking starts with 'what would this look like if AI did it?' We are all in on ClaudeCode. Build out loud: Work is transparent. We share early, critique often, and iterate publicly. No disappearing into black boxes. Velocity obsessed: Speed is a feature. We bias toward shipping, learning, and iterating over planning, debating, and perfecting. The Details • Competitive salary + meaningful equity (we want you to own what you build)., • Hybrid in London (we value face-time for collaboration, but trust you to manage your work) We're not looking for a CV-perfect candidate. We're looking for someone who reads this and thinks 'this is exactly the problem I want to solve.' If that's you, reach out. Tell us what excites you. Tell us what questions you'd ask in the first week. Tell us what you'd ship first. The best product leaders we know are insatiably curious. Show us yours. We Particularly Welcome Applications from Women and Underrepresented Groups in Product and Technology Research shows people from underrepresented groups often don't apply unless they meet 100% of the criteria. If this role excites you, apply anyway. We'd rather hear from you than miss out because of a checklist. Just Move In is a certified B Corp. We believe diverse teams build better products. We're committed to creating an inclusive environment where everyone can do their best work. If you need any adjustments to our interview process, let us know.

Our client is a leading manufacturing organisation operating across multiple markets, with a strong focus on efficient supply chain operations and customer-centric delivery. As Head of Demand Planning, you'll lead the demand planning function, driving robust demand forecasting and Sales & Operations Planning (S&OP) execution. This role is central to translating business strategy into operational reality, connecting sales, marketing and category insights to build accurate short and long-term plans. Responsibilities • Lead the demand planning team to develop robust demand forecasts incorporating inputs from sales, marketing and category functions, • Manage and drive efficient execution of Sales & Operations Planning (S&OP) across the group, delivering supply chain cost, service and cash objectives, • Lead monthly S&OP meetings, ensuring excellent supply chain input and cross-functional alignment on demand and inventory strategy, • Build capability and develop talent within the demand planning team through coaching, mentoring and performance management, • Build trusted relationships with senior stakeholders in the leadership team and group supply chain functions. Requirements • Proven operational experience in Sales & Operations Planning (S&OP) or Integrated Business Planning (IBP), • Demonstrated track record of implementing best practice demand planning methodologies, • Experience delivering performance in transformation or turnaround environments, with ability to lead through change and ambiguity, • Proven people management experience with the ability to develop, coach and attract talent, • Strong communication and stakeholder management skills across multiple functions, • Ability to balance strategic planning with operational execution This is a hybrid role where you'll be expected to be in the office 2-3 days a week.

Change Strategy & Planning Lead, Operations Excellence Location: London Type: Permanent About the Role The Strategy & Planning Lead plays a critical role in shaping and driving the strategic agenda of the Operations Excellence function within a well known insurance company. Reporting into the Head of Operations Excellence, there will be a strong focus on developing value propositions that can transition into formal programmes of work, conducting internal strategic assessments on organisational objectives and external analysis of peers and how the business can compete to become a top‑quartile organisation. This role will also help shape service models for the Operations organisation, developing future‑state personas to support the policy lifecycle and driving implementation of those models through strategic programmes. The role combines strategic foresight with execution discipline, ensuring business priorities align with organisational objectives and deliver measurable outcomes across operations. Key Responsibilities Strategic Planning & Alignment • Partner with the Head of Operations Excellence to shape the operating model and roadmap for the Operations Excellence function, its capabilities and value proposition, • Develop operating and service model designs to enable efficient operations with a focus on quality of service, automation, and scale, • Develop materials, including strategic playbooks, to articulate the value of key Operations Excellence initiatives and secure stakeholder buy‑in, • Apply planning and analysis skills to effectively solve complex business issues, • Develop knowledge of developments and advancements inside and outside the insurance industry and translate these into relevant recommendations, • Partner with Operations leadership to assess and align initiatives with overall strategic goals, • Design and implement common frameworks to embed across the organisation, • Support process optimisation, standardisation, and automation initiatives across Operations, • Champion continuous improvement and data‑driven methodologies (Lean, Six Sigma, Kaizen) to enhance efficiency and customer experience, • Establish, monitor, and assess KPIs, KRIs, and dashboards to translate performance into insight and action, • Conduct periodic business reviews, highlighting achievements, challenges, and corrective actions, • Act as an advisor to the Head of Operations Excellence and Operations stakeholders on strategic initiatives and transformation efforts, • Engage and influence cross‑functional teams, building strong partnerships with underwriting, claims, IT, finance, and risk, • Monitor insurance industry trends, regulatory changes, and competitive activity, • Provide insight and recommendations to support long‑term success Experience & Skills • Experience in strategic planning, operating model design, consulting, or change delivery is highly desirable, • Excellent verbal and written communication skills with the ability to engage effectively with senior stakeholders, • Strong team player with the ability to build and maintain cross‑functional relationships, • Ability to analyse and solve complex business problems, • Capability to articulate complex issues and solutions in a clear and logical manner, • Experience owning initiatives from planning through to delivery, • Comfortable working in a fast‑changing environment with incomplete information About the Company The organisation is a well known insurance company with a strong market reputation and global presence. It is committed to putting people first and fostering an inclusive environment that supports career development, diversity, equity, and continuous improvement. The Operations Excellence function plays a key role in driving efficiency, innovation, and strategic delivery across the business.

The team you’ll be joining EML Payments is a global leader in payments transaction technologies, turning everyday interactions with businesses into exceptional experiences. We are an ASX listed global tech company - and we run the everyday transactions that make your life easier. EML is an issuer and processor of prepaid financial cards, ranging from reloadable cards through to traditional, single-store gift cards. We run in the background behind gift card, salary packaging and employee rewards programs and our headquarters are located in Brisbane, Australia, with approximately 450 employees across Australia, North America, and the UK/EU. We have clients in 27 countries with tractions over AUD120B annually. Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. The Role This role is responsible for leading EML’s global People & Culture (P&C) Shared Services function, delivering scalable, efficient and high-quality services that support business growth, compliance and an exceptional employee experience. As a key member of the P&C Leadership Team, you will drive the transformation of P&C service delivery through process optimisation, digital enablement and service model design. You will lead core shared service functions including People Systems, Talent Acquisition, Payroll, and employee lifecycle services, ensuring consistent and seamless delivery across all regions. Key Responsibilities Systems, Data and Reporting • Own global P&C systems (Rippling HRIS), ensuring accurate maintenance of employee records, data integrity and governance., • Champion the digital transformation of P&C shared services through automation, AI and self-service tools., • Own and deliver monthly P&C reporting to the Executive Leadership Team and Board., • Provide data-driven insights and forecasts to inform strategic decision-making., • Partner with the P&C Business Partnering team to design and deliver employee experience surveys and insights., • Manage the delivery and reporting of the annual Employee Engagement Survey., • Establish and maintain a centralised knowledge base and process documentation to support operational consistency and onboarding. Talent Acquisition (Shared Service) • Lead the Talent Acquisition function as a core shared service, delivering efficient, high-quality and scalable recruitment solutions., • Partner with hiring managers to ensure hiring outcomes align to workforce plans and organisational needs., • Manage the recruitment budget, optimising the balance between in-house capability and external agency support., • Develop and execute talent acquisition strategies that strengthen employer brand, candidate experience and diversity, equity and inclusion., • Lead the development of compelling external communications (e.g. careers website, job ads, candidate experience and communications)., • Enhance the visibility and effectiveness of internal communications (e.g. job ads, referral program, promotions/movements of internally filled roles) Payroll and Benefits • In partnership with Finance, oversee global payroll and benefits administration, ensuring accuracy, timeliness and compliance across all jurisdictions., • Champion cost-effective benefits programs and drive employee understanding and utilisation of available benefits., • Partner with the Head of Remuneration, Performance & Reward to manage pay increases and non-fixed remuneration payments to employees. Policy and Compliance • Establish and maintain P&C policies, procedures and controls to ensure regulatory compliance and risk management., • Ensure global and regional compliance with legislative and regulatory requirements., • Maintain P&C documentation in line with evolving business and legislative needs., • Provide guidance to leaders and employees on policy application., • Take personal responsibility to adhere to all regulatory requirements and apply appropriate controls. People Leadership • Lead and develop a global Shared Services and Talent Acquisition team., • Foster a high-performance, service-oriented culture focused on accountability and continuous improvement., • Provide coaching, mentoring and development opportunities to team members., • Conduct regular performance and development discussions, including bi-annual reviews., • Effectively manage performance and behavioural concerns. Stakeholder Engagement and Influence • Build strong relationships with the ELT, senior leaders and P&C stakeholders to align on service delivery priorities., • Act as a trusted partner in optimising P&C processes, systems and service models., • Influence stakeholders through data, insights and operational expertise. What you’ll bring To be successful in this role, you will have: • Proven experience leading P&C Shared Services or People Operations functions in a global company., • Demonstrated success in designing and scaling shared services delivery models., • Strong understanding of P&C technologies including HRIS (Rippling preferred), ATS, payroll systems and emerging tools such as AI., • Experience driving digital transformation, automation and process optimisation., • Strong knowledge of global payroll, benefits administration and compliance requirements., • Track record of ensuring compliance across multiple jurisdictions., • Data-driven mindset with strong capability in reporting, analytics and workforce insights., • Strong stakeholder engagement and communication skills, with the ability to influence at senior levels., • Commitment to service excellence and continuous improvement., • Strong project management and change leadership capability., • Proven ability to lead, develop and inspire high-performing teams., • A proactive, innovative and solutions-focused approach What you’ll be offered • Recharge and Give Back: 25 days annual leave, 2 volunteering days, your birthday off – plus 5 extra ‘Take5’ days when you’ve used your core leave!, • Global Opportunities: Collaborate across Australia, the UK, North America, and Europe – with secondment opportunities available., • Work Your Way: Hybrid working that fits your lifestyle and empowers smarter working., • Family First: Enhanced family leave options with 12-weeks full pay for Primary Caregivers, and 4-weeks full pay for Secondary Caregivers., • Invest in You: We cover your professional memberships and offer a competitive pension scheme., • Wellbeing Matters: Private medical insurance, long-term illness cover, and life assurance., • Perks & Rewards: Short-term bonus scheme, Cycle2Work, 24/7 Employee Assistance Programme, and exclusive discounts via Spectrum.Life’s BenefitsHub. EEO Statement Integrated into our Core Values is EML's commitment to diversity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture, and physical ability. Every individual at EML has an ongoing responsibility to respect and support a globally diverse environment.

The team you’ll be joining EML Payments is a global leader in payments transaction technologies, turning everyday interactions with businesses into exceptional experiences. We are an ASX listed global tech company - and we run the everyday transactions that make your life easier. EML is an issuer and processor of prepaid financial cards, ranging from reloadable cards through to traditional, single-store gift cards. We run in the background behind gift card, salary packaging and employee rewards programs and our headquarters are located in Brisbane, Australia, with approximately 450 employees across Australia, North America, and the UK/EU. We have clients in 27 countries with tractions over AUD120B annually. Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. The Role This role is responsible for leading EML’s global People & Culture (P&C) Shared Services function, delivering scalable, efficient and high-quality services that support business growth, compliance and an exceptional employee experience. As a key member of the P&C Leadership Team, you will drive the transformation of P&C service delivery through process optimisation, digital enablement and service model design. You will lead core shared service functions including People Systems, Talent Acquisition, Payroll, and employee lifecycle services, ensuring consistent and seamless delivery across all regions. Key Responsibilities Systems, Data and Reporting • Own global P&C systems (Rippling HRIS), ensuring accurate maintenance of employee records, data integrity and governance., • Champion the digital transformation of P&C shared services through automation, AI and self-service tools., • Own and deliver monthly P&C reporting to the Executive Leadership Team and Board., • Provide data-driven insights and forecasts to inform strategic decision-making., • Partner with the P&C Business Partnering team to design and deliver employee experience surveys and insights., • Manage the delivery and reporting of the annual Employee Engagement Survey., • Establish and maintain a centralised knowledge base and process documentation to support operational consistency and onboarding. Talent Acquisition (Shared Service) • Lead the Talent Acquisition function as a core shared service, delivering efficient, high-quality and scalable recruitment solutions., • Partner with hiring managers to ensure hiring outcomes align to workforce plans and organisational needs., • Manage the recruitment budget, optimising the balance between in-house capability and external agency support., • Develop and execute talent acquisition strategies that strengthen employer brand, candidate experience and diversity, equity and inclusion., • Lead the development of compelling external communications (e.g. careers website, job ads, candidate experience and communications)., • Enhance the visibility and effectiveness of internal communications (e.g. job ads, referral program, promotions/movements of internally filled roles) Payroll and Benefits • In partnership with Finance, oversee global payroll and benefits administration, ensuring accuracy, timeliness and compliance across all jurisdictions., • Champion cost-effective benefits programs and drive employee understanding and utilisation of available benefits., • Partner with the Head of Remuneration, Performance & Reward to manage pay increases and non-fixed remuneration payments to employees. Policy and Compliance • Establish and maintain P&C policies, procedures and controls to ensure regulatory compliance and risk management., • Ensure global and regional compliance with legislative and regulatory requirements., • Maintain P&C documentation in line with evolving business and legislative needs., • Provide guidance to leaders and employees on policy application., • Take personal responsibility to adhere to all regulatory requirements and apply appropriate controls. People Leadership • Lead and develop a global Shared Services and Talent Acquisition team., • Foster a high-performance, service-oriented culture focused on accountability and continuous improvement., • Provide coaching, mentoring and development opportunities to team members., • Conduct regular performance and development discussions, including bi-annual reviews., • Effectively manage performance and behavioural concerns. Stakeholder Engagement and Influence • Build strong relationships with the ELT, senior leaders and P&C stakeholders to align on service delivery priorities., • Act as a trusted partner in optimising P&C processes, systems and service models., • Influence stakeholders through data, insights and operational expertise. What you’ll bring To be successful in this role, you will have: • Proven experience leading P&C Shared Services or People Operations functions in a global company., • Demonstrated success in designing and scaling shared services delivery models., • Strong understanding of P&C technologies including HRIS (Rippling preferred), ATS, payroll systems and emerging tools such as AI., • Experience driving digital transformation, automation and process optimisation., • Strong knowledge of global payroll, benefits administration and compliance requirements., • Track record of ensuring compliance across multiple jurisdictions., • Data-driven mindset with strong capability in reporting, analytics and workforce insights., • Strong stakeholder engagement and communication skills, with the ability to influence at senior levels., • Commitment to service excellence and continuous improvement., • Strong project management and change leadership capability., • Proven ability to lead, develop and inspire high-performing teams., • A proactive, innovative and solutions-focused approach What you’ll be offered • Recharge and Give Back: 25 days annual leave, 2 volunteering days, your birthday off – plus 5 extra ‘Take5’ days when you’ve used your core leave!, • Global Opportunities: Collaborate across Australia, the UK, North America, and Europe – with secondment opportunities available., • Work Your Way: Hybrid working that fits your lifestyle and empowers smarter working., • Family First: Enhanced family leave options with 12-weeks full pay for Primary Caregivers, and 4-weeks full pay for Secondary Caregivers., • Invest in You: We cover your professional memberships and offer a competitive pension scheme., • Wellbeing Matters: Private medical insurance, long-term illness cover, and life assurance., • Perks & Rewards: Short-term bonus scheme, Cycle2Work, 24/7 Employee Assistance Programme, and exclusive discounts via Spectrum.Life’s BenefitsHub. EEO Statement Integrated into our Core Values is EML's commitment to diversity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture, and physical ability. Every individual at EML has an ongoing responsibility to respect and support a globally diverse environment.

Mode Search are partnering with a fast-growing luxury fashion business in their search for a Head of Logistics to establish and lead their global logistics function. This is a key leadership role responsible for building and scaling a best-in-class logistics operation across all channels. The successful candidate will drive operational excellence across warehousing, transportation, and international distribution, ensuring a seamless and customer-focused supply chain as the business continues to grow globally. The Role • Define and implement logistics strategies across wholesale, retail, and ecommerce channels, • Oversee global movement of raw materials and finished goods, ensuring efficiency and accuracy across the supply chain, • Manage third-party logistics partners (3PL), freight forwarders, and carriers, including contract negotiation and performance management, • Lead warehouse operations, including inventory positioning, space planning, and seasonal volume management, • Drive international shipping compliance, including customs, duties, and trade regulations, • Partner closely with Retail and Ecommerce teams to optimise fulfilment, replenishment, returns, and delivery experience, • Lead system optimisation and digital transformation across logistics (WMS, ERP), improving automation and scalability, • Implement reporting frameworks and dashboards to track performance, cost, and delivery metrics, • Manage critical path timelines across collections, ensuring speed-to-market and operational efficiency, • Oversee inventory health strategies in collaboration with Merchandising to maximise sell-through and minimise excess stock, • Support showroom logistics and sample tracking for campaigns and photoshoots, • Build and lead a high-performing logistics team, fostering a culture of ownership, accountability, and continuous improvement Requirements • 10+ years’ experience in Logistics or Supply Chain, with at least 5 years in a senior leadership role, • Background within fashion, luxury, or a similar product-led environment, • Strong experience across multi-channel distribution (wholesale, retail, ecommerce), • Deep understanding of global shipping, customs, duties, and trade compliance, • Proven experience managing 3PL providers and negotiating logistics contracts, • Strong systems knowledge (ERP, WMS) and ability to drive digital transformation, • Advanced analytical skills, with experience using BI tools and Excel to drive decisions, • Demonstrated experience building and scaling teams, • Strong commercial awareness and cross-functional collaboration skills, • Proactive, solutions-driven, and able to operate in a fast-paced environment

JOB PURPOSE: We are seeking a Senior Product Manager to own and evolve our AI, Data & Digital services portfolio for both financial services and corporate clients. This strategic role focuses on proposition design and portfolio management – crafting market-relevant service offerings that leverage our Insight & Analytics (I&A) heritage and our AD&D technical capabilities. You will define end-to-end AI propositions for clients in financial services and corporates, showcasing how AI and advanced analytics can drive business value over the medium to long term. A key aspect of the role is shaping our Microsoft-aligned propositions (e.g. leveraging Azure, Microsoft Copilot, etc.) to strengthen our co-sell partnership with Microsoft, initially strong in the UK and now expanding across DACH, North America and APAC. This is a high-impact position (no direct reports or P&L ownership) reporting to AD&D leadership, operating in a consulting and services environment where influence, collaboration, and thought leadership are crucial. KEY RESPONSIBILITIES: • AD&D Services Portfolio Management: Take ownership of the AD&D service offerings portfolio across AI, data, digital engineering, and cloud services. Continuously refine and innovate propositions that meet evolving client needs in both financial services and corporate sectors. Ensure our offerings remain market-relevant, clearly differentiated, and tightly aligned to business outcomes for clients., • Customer Journey & Revenue Design: Define and own end‑to‑end customer journeys that create long‑term, recurring revenue for Acuity. Design compelling engagement models that move clients from strategy and use‑case envisioning through PoCs, MVPs and scaled product engineering, and into ongoing managed services where appropriate. Shape delivery journeys that intelligently leverage onshore, nearshore and offshore resources, balancing client outcomes, regulatory needs, speed to value and commercial sustainability. Ensure propositions clearly articulate how AI, data and digital initiatives evolve into durable platforms, products and services rather than one‑off engagements., • AI Narrative: Articulate a cohesive AI story for both financial services and corporate clients. Leverage our proprietary agentic AI platform (AgentFleet) (designed for regulated financial use-cases) alongside general AI tools (e.g. ChatGPT, Claude, Microsoft Copilot) and cloud AI platforms to create end-to-end narratives. Highlight how our I&A analysts and domain experts identify high-impact use cases, which our AD&D team then delivers through automation and AI “factory” rollout. Ensure this AI narrative clearly drives demand for data engineering, digital solutions, enterprise AI and cloud services across our business., • Microsoft Partnership Propositions: Lead the evolution of our Microsoft-aligned propositions for both corporates and financial institutions. Build service offerings that incorporate Microsoft’s AI and cloud technologies (Azure, Azure OpenAI, Databricks, Fabric, Dynamics 365, Microsoft 365 Copilot, etc.) in a way that addresses industry-specific challenges. Develop vertical propositions (e.g. AI-powered research platforms for banking, intelligent automation for asset managers) and horizontal tech solutions (e.g. cloud data platform accelerators, enterprise Copilot integration services). Ensure these offerings are “co-sell ready” with Microsoft – aligned to Microsoft solution areas and attractive for joint go-to-market. Work closely with our Microsoft Alliance leader based in the States and our Head of Microsoft Innovation Unit in the UK., • Sales Enablement & Alliance Support: Work closely with sales teams, account directors, alliance managers, and marketing to successfully take propositions to market. Enable our sales force to sell new offerings by providing training, playbooks, and direct deal support. In key client pursuits – especially those involving AI solutions or Microsoft technology – serve as a subject matter expert and advisor, helping shape proposals and messaging. Collaborate with the Microsoft alliance lead to drive co-sell activities, joint marketing campaigns, and ensure our Microsoft partnership delivers revenue growth in the UK and new regions (e.g. DACH, US, APAC)., • Market Insight & Continuous Improvement: Stay abreast of industry trends in AI, data and digital transformation across both financial services and other sectors. Gather feedback from clients, partners, and internal teams to continuously improve and adapt the portfolio. Monitor competitor offerings and adjust our propositions to maintain a competitive edge. Be a thought leader who can internally champion new ideas and externally represent our capabilities at industry forums or with clients., • Cross-Functional Collaboration: Operate effectively in a consulting and services-led organization, collaborating with practice leads, data scientists, engineers, and delivery teams to ensure our propositions are not just visionary but also deliverable and profitable. Balance innovation with practicality – define clear scope, delivery approach, and value metrics for each proposition. Work with Insight & Analytics (I&A) colleagues to integrate our research/analytics services with technology offerings, creating combined value propositions that competitors can’t easily replicate. REQUIRED EXPERIENCE AND SKILLSETS: • Product Management Expertise: Proven experience (8+ years) in product management or offering management within technology consulting, digital services, or enterprise software. You have a track record of developing and launching service offerings or products from concept to market success. Experience in AI/ML, data analytics, or digital transformation services is highly desirable., • Domain Exposure: Financial Services & Corporates: Experience serving both financial services and corporate clients is essential. You understand how to position solutions in regulated environments like banking or asset management, and you appreciate the broader enterprise needs of corporates across industries. This dual exposure enables you to tailor propositions and messaging to different contexts (e.g. addressing a bank’s data governance concerns vs. a corporate’s productivity goals)., • AI & Data Knowledge: Strong understanding of the AI landscape – including generative AI, analytics, data platforms, and related technologies. You don’t need to be a hands-on data scientist, but you should grasp AI use-case envisioning, data governance considerations, and the principles of deploying AI at enterprise scale (e.g. AI factory/centre of excellence approaches). Familiarity with popular AI tools & platforms (e.g. large language models, AI Foundry, AWS AI services) and trends in enterprise AI adoption is important., • Hyperscaler Ecosystem Experience (Microsoft advantageous): Experience working with or within a major cloud/hyperscaler ecosystem is preferred. Knowledge of Microsoft’s Azure & AI stack and partner programmes is a significant plus. Perhaps you have managed cloud-based solutions, worked on Azure data/AI projects, or collaborated in a Microsoft co-sell context. This will help you hit the ground running in shaping Azure/Copilot-related propositions and engaging credibly with Microsoft., • Strategic & Analytical Thinker: Demonstrated ability to think strategically about market needs and then translate that into concrete service offerings. Strong analytical skills to identify gaps in our portfolio, size market opportunities, and define value propositions with clear ROI. You are adept at researching competitors and market trends, and you use data/feedback to drive decision-making for product/service direction., • Excellent Communication & Influence: Outstanding written and verbal communication skills. Able to craft crisp value propositions and compelling narratives for both technical and executive audiences. Comfortable presenting to clients and senior internal stakeholders. You excel at cross-functional influence without authority – aligning teams from sales, marketing, delivery, and alliances around a common product vision., • Execution Focus in Services Environment: Proven ability to work in a matrixed, services-led organisation and get things done. You can coordinate initiatives that span multiple teams and ensure timely delivery of high-quality outputs (e.g. launching a new proposition playbook or running internal training). A self-starter with strong project management and organisational skills, capable of balancing strategic thinking with hands-on execution details., • Prior experience in consulting firm + MBA or relevant masters degree: Understanding the dynamics of consulting offerings, pricing, and delivery models will be an advantage backed by the academic experience from relevant training / education. POSITION & ORGANIZATION: This role is based in the UK (London or other hub, with flexibility) and carries a global remit – you will collaborate with colleagues and clients internationally. We are also open to exceptional candidates based in the USA. The Senior Product Manager – AD&D reports into the leadership of our AI, Data & Digital Services business. You will have no direct line management, but you will lead virtual teams and working groups for proposition development and go-to-market initiatives. Expect some travel to meet clients or partners (especially Microsoft) and to engage with our teams in key regions.

3x a week on-site in London Global Financial Services Firm PREVIOUS EXPERIENCE WORKING IN LARGE ENVIRONMENTS IS A MUST Reporting Directly into Global CIO Salary - £90,000-£110,000 + Car Allowance + Bonus + Benefits - MUST HAVE RIGHT TO WORK IN THE UK Details: We’re looking for a Head of Infrastructure to lead and modernise the UK/EU infrastructure estate across Azure cloud, on‑prem data centre, networks, collaboration and core platforms. You’ll drive the cloud migration waves, refine UK/EU cloud strategy, and embed modern practices—Infrastructure as Code, DevOps enablement, automation and AI-assisted operations You will be accountable for operational excellence and strategic evolution of the UK/EU infrastructure estate across cloud (Azure), on‑prem data centre, office infrastructure, networks, collaboration platforms, storage, backups, and end-user connectivity and more. This role leads day-to-day operations while driving transformation—most notably the Azure cloud migration programme and the review/refinement of UK/EU cloud strategy—and ensures the infrastructure function is future-ready through automation, Infrastructure as Code (IaC), DevOps enablement, and intelligent operations (AIOps/AI-driven monitoring and maintenance). The role holder is a leader first: developing a high-performing team, aligning with global peers Key Accountabilities & Responsibilities Infrastructure Operations & Service Reliability (Run) • Own and continuously improve the reliability, availability, performance, and security of the UK/EU infrastructure estate., • Lead operational management across:, • On‑prem data centre services (compute, storage, virtualisation, power/cooling/vendor support, capacity), • Office infrastructure and connectivity (LAN/WAN/Wi‑Fi, site resilience, meeting room tech as applicable), • Network services including routing/switching, segmentation, and secure connectivity, • Perimeter and security appliances, including Palo Alto firewalls and Cisco network capabilities, • Microsoft Exchange (as applicable—hybrid or legacy) and collaboration dependencies, • UCaaS / voice / conferencing platforms and related integrations, • Backups, disaster recovery, and business continuity, • Storage platforms and data protection controls, • Establish and run effective operational practices:, • Incident, problem and change management (modern ITSM/ITIL-aligned), • Lead UK/EU infrastructure contribution to the Cloud Migration project, partnering with global architecture, infrastructure and information security., • Coordinate and deliver:, • Azure migration waves (planning, dependencies, readiness, cutover governance), • Workload assessments (technical fit, complexity, risk, data sensitivity, cost and performance considerations), • Transitional and target-state architectures (hybrid designs, landing zones, identity/networking patterns), • DevOps capabilities setup and enablement (pipelines, environments, deployment standards, release governance), • Identify and deliver opportunities where automation and AI improve operational efficiency and service reliability, including:, • Hardware and platform performance monitoring (predictive alerts, capacity forecasting, anomaly detection), • Operating system and platform health (patch compliance, drift detection, configuration baselines), • Event correlation and incident reduction via AIOps practices (noise reduction, root-cause acceleration), • Build a roadmap for self-healing capabilities (automated remediation), automated testing, and policy-as-code controls., • Review, refine, and drive the UK/EU Cloud Strategy aligned with global direction and local business needs., • Maintain a rolling infrastructure roadmap balancing security, reliability, cost optimisation, and transformation., • Be future-focused—evaluate emerging infrastructure directions such as:, • Green IT / sustainable infrastructure (energy-aware choices, hardware lifecycle optimisation, cloud carbon considerations), • Modern security patterns (Zero Trust alignment, segmentation, identity-first design), • Ensure standards remain current as technology and regulatory expectations evolve. Vendor Management, Commercials & Lifecycle Governance • Own relationships with strategic infrastructure partners and suppliers; manage service performance and escalations., • Maintain governance of the hardware and software estate to ensure:, • No critical component falls out of support, maintenance, or into end-of-life/end-of-support, • Asset, configuration and dependency information remains accurate and useful, • Lead, coach, and develop the infrastructure team to be fit for today and tomorrow., • Build a scalable operating model to support projected company growth:, • Role clarity and skills development (cloud, automation, security, SRE-like practices), • Performance management, objectives, feedback cycles, and succession planning, • Healthy team culture across onshore and offshore resources, operating as one team, • Align with global and regional peers across Architecture, Infrastructure, and Information Security., • Partner with the Project Management Office on project intake, resource availability, project sizing and Project Managers as assigned., • Ensure consistent implementation of global patterns while reflecting UK/EU requirements and constraints., • Contribute to enterprise-wide standards, reference architectures, and governance forums. Key Deliverables (What Success Looks Like) Within the first 6–12 months, the role holder is expected to deliver outcomes such as: • A clear UK/EU infrastructure roadmap aligned to cloud strategy and growth plans, • Improved operational maturity (reduced recurring incidents, stronger change success rate, improved monitoring/alerting quality), • Tangible automation/IaC adoption opportunities (repeatable deployments, reduced manual effort, improved compliance), • Progressed Azure migration waves with strong governance and stakeholder confidence, • Robust lifecycle management with visible tracking of EOL/EOS risks and timely remediation plans, • A strengthened, scalable team operating effectively across onshore/offshore delivery Essential Skills & Experience Must-Have Technical Experience • Deep Microsoft Azure experience in infrastructure/platform delivery and operations, including:, • Networking (VNets, routing, connectivity patterns, hybrid connectivity), • Identity and access (Entra ID/Azure AD concepts, role-based access, IAM), • Governance (policies, cost controls, landing-zone principles), • Monitoring/operations and reliability approaches, • Proven experience leading/owning cloud migration programmes (wave planning, workload assessments, cutovers, transitional architecture), • Strong Infrastructure as Code (IaC) capability and associated practices (version control, review, reusability), • Knowledge of modern infra tooling and practices such as DevOps enablement, CI/CD for infra, configuration management, and observability, • Broad infrastructure knowledge across:, • Data centre operations, virtualisation, storage, and backup/recovery, • Office/network infrastructure and service management, • Collaboration/communication platforms (including Exchange and UCaaS dependencies), • Network/security infrastructure experience including Palo Alto firewalls and Cisco technologies (routing/switching/WAN) Must-Have Leadership & Delivery Experience • Demonstrable people management experience: coaching, supervision, performance management, team evolution and capability building, • Strong project and delivery management skills (planning, RAID, stakeholder management, governance), • Proven ability to manage vendors/partners and drive outcomes via third parties, • Excellent communication, presentation, and influencing skills—able to communicate clearly from engineers to executives Desirable / Advantageous • Experience implementing or operating AIOps / AI-assisted infrastructure operations, • Experience with SRE-style practices (SLOs, error budgets, reliability engineering, blameless postmortems), • Exposure to modern security frameworks (Zero Trust principles, vulnerability management automation), • Formal IT service management exposure (ITIL or equivalent) and strong operational governance mindset, • Sustainability/Green IT initiatives experience (lifecycle optimisation, energy-aware infrastructure decisions) Qualifications • Bachelor’s degree (or equivalent practical experience) in Computer Science, Information Systems, Engineering, or related discipline, • Relevant certifications (desirable): Azure (Administrator/Architect), Security, Networking, ITIL, Agile/Project Management Competencies & Behaviours • Leadership & Accountability: takes ownership, sets direction, builds trust, • Modern Engineering Mindset: automation-first, measurable outcomes, quality and repeatability, • Strategic Thinking: balances “run” excellence with transformation and innovation Performance Measures (Indicative) • Service availability/reliability; reduction in recurring incidents, • Change success rate; operational risk reduction, • Progress against cloud migration waves and roadmap milestones, • Automation/IaC adoption metrics; reduction in manual toil, • Lifecycle compliance (EOL/EOS exposure reduced); audit readiness

🚀 Technology Solution Architect | Leading International Law Firm | London (Hybrid) | £80,000 - £120,000 I’m currently working with a leading international law firm who are looking to hire a Technology Solution Architect to join their growing Architecture function. This is a fantastic opportunity to join a highly respected Technology team where architecture is central to the firm’s strategy. Technology is heavily invested in and plays a key role in enabling complex legal work, global operations, and ongoing digital transformation. You’ll be joining a small, high-impact architecture team (3 people total) working directly alongside the Head of Architecture, with excellent visibility across both technical and business stakeholders. This role will suit someone who enjoys hands-on solution design, complex integration challenges, and working closely with senior stakeholders in a fast-paced, collaborative environment. Communication is absolutely critical - you must be confident translating complex technical designs into clear, simple language for both technical teams and senior non-technical audiences. The Role As a Technology Solution Architect, you will be responsible for designing and delivering end-to-end enterprise solutions aligned to architecture standards, security principles, and business objectives. You’ll work across multiple domains including cloud, data, infrastructure, and application teams to ensure solutions are scalable, secure, and supportable. Key responsibilities include: • Designing end-to-end technical solutions across enterprise platforms, • Producing HLDs, LLDs, and architecture documentation, • Defining APIs, integration patterns, and data flows, • Working closely with delivery teams through build and implementation, • Ensuring alignment with enterprise architecture standards and governance, • Supporting technology selection and build vs buy decisions, • Defining and validating non-functional requirements (performance, scalability, resilience, security), • Producing architectural decision records (ADRs), • Engaging and influencing senior stakeholders across the business, • Collaborating with cloud, data, security, and engineering teams Tech Environment • Microsoft Azure (App Services, Functions, Service Bus, APIM), • SQL Server, • Enterprise integration platforms & APIs, • CI/CD pipelines & DevOps practices, • Modern enterprise architecture tooling Experience with legal platforms such as iManage, Aderant, Intapp (or similar enterprise systems) is highly desirable. What They’re Looking For Essential: • Experience in Solution Architecture, Technical Design, or Senior Engineering roles, • Strong integration architecture background (APIs, messaging, system design), • Azure cloud experience, • Strong understanding of security, scalability, and resilience principles, • Experience in complex enterprise environments, • Excellent communication and stakeholder management skills, • Ability to clearly explain technical solutions to non-technical audiences, • Legal sector experience (preferred), • Professional services or regulated industry experience (FS, insurance, consulting, etc.), • TOGAF or equivalent architecture framework, • Azure certifications, • Exposure to EA tools (Ardoq, LeanIX), • AWS exposure (beneficial but not essential) Additional Information • Hybrid working (2–3 days per week in London), • Highly collaborative, high-performing technology environment, • Strong exposure to senior stakeholders and decision-makers, • Opportunity to help shape architecture capability within the firm, • Open to candidates with longer notice periods for the right person Interested? If you’re interested in joining a leading, forward-thinking law firm with a strong technology focus, please send me a message with your CV or email it directly to:

Private Equity Portfolio Company – Ports & Maritime £2,000 - £2,500 per day Role Overview The Chief Digital Transformation Officer will be accountable for end‑to‑end digital and technology‑enabled transformation across a ports and maritime platform, accelerating EBITDA improvement, operational efficiency, scalability, and transparency in line with the Private Equity sponsor’s value creation plan. Operating as a close partner to the CEO, CFO, COO and PE Operating Partners, the CDTO will move the business from fragmented, asset‑centric operations toward data‑driven, integrated, and automated port and maritime systems, while maintaining operational resilience in a safety‑critical, regulated environment. This is not a legacy IT role. The mandate is commercial, execution‑led, and outcome‑driven, with success measured in value delivered rather than systems deployed. Mandate & Value Creation Objectives • Translate the PE investment thesis into a clear digital value creation roadmap, • Deliver measurable EBITDA uplift through automation, productivity, and asset optimisation, • Improve operational visibility and control across ports, terminals, marine assets, and corridors, • Enable scalable growth, bolt‑on integration, and exit‑ready digital infrastructure, • Reduce execution and operational risk in complex, regulated port environments Key Responsibilities Digital Strategy & Transformation Delivery • Own and execute the digital transformation agenda aligned to the PE value creation plan, • Identify, prioritise and deliver high‑impact digital initiatives (quick wins and structural plays), • Establish a Transformation / Digital Office to drive execution discipline, KPIs and cadence Core Ports & Maritime Systems Modernisation • Lead transformation of critical operational systems, including:, • Terminal Operating Systems (TOS), • Asset and maintenance management systems, • Marine operations, berth and vessel planning, • Supply chain, logistics and hinterland integration platforms, • Reduce system fragmentation and technical debt, while ensuring business continuity Data, Analytics & Performance Transparency • Build a single source of truth across operational and financial data, • Deploy dashboards and leading indicators to support:, • Throughput and asset utilisation, • Cost, productivity and margin tracking, • Safety, compliance and service performance, • Enable management and PE owners to make faster, better‑informed decisions Automation, AI & Process Digitisation • Drive automation across manual, paper‑based and labour‑intensive processes, • Introduce pragmatic AI and advanced analytics use cases where value is clear, • Improve working capital, planning accuracy, and operational predictability M&A, Integration & Exit Readiness • Support digital diligence for bolt‑on acquisitions, • Lead systems and data integration post‑acquisition, • Ensure the business has a robust, credible digital equity story for exit Leadership & Change • Act as a senior change leader, influencing executives and frontline operators, • Lead and develop internal digital, IT, and transformation teams, • Embed a culture of execution, accountability, and continuous improvement Candidate Profile Experience • Senior digital or transformation leadership role (CDTO, CTO, CTrO, VP Digital, Head of Transformation), • Experience in ports, maritime, logistics, infrastructure, industrials, or asset‑heavy regulated environments, • Proven delivery of large‑scale digital / operational transformation with measurable financial outcomes, • Strong exposure to PE‑backed or similarly high‑accountability environments, • Experience leading ERP, TOS, large platforms, or mission‑critical operational systems, • Location – Europe or UAE

Learning & Development Assistant (12‑Month FTC) London | Hybrid Working My client, a well‑established international law firm, is looking to recruit a Learning & Development Assistant to join its People team on a 12‑month fixed‑term contract. This is an excellent opportunity for a bright, organised, and proactive individual to gain hands‑on experience supporting a high‑profile change and development programme within a professional services environment. Working closely with senior L&D stakeholders, the role offers exposure to firm‑wide initiatives, international collaboration, and end‑to‑end learning coordination. The Role The Learning & Development Assistant will play a key role in supporting the delivery of a major transformation programme, working closely with the Global Head of Learning & Development and the Programme Manager. The focus of the role is coordination, communication, and flawless execution, ensuring learning activity and events run smoothly across locations. Key responsibilities include: Programme & Working Group Support • Coordinating working group meetings, including attendance, note‑taking, and distribution of actions and decisions, • Supporting progress tracking across programme workstreams, • Providing administrative support to the L&D and programme leadership teams Event & Programme Coordination • Drafting and issuing invitations and joining instructions, • Tracking responses and managing attendance data, • Coordinating travel, accommodation, and dietary requirements, • Sourcing venues and managing venue logistics, • Liaising with internal teams and external programme designers, • Supporting on‑site delivery of workshops and events, including evening sessions where required, • Scheduling and supporting post‑event follow‑ups and feedback activity Workshop & Virtual Session Support • Coordinating workshop schedules with internal teams and external consultants, • Setting up Zoom sessions and managing virtual workshop logistics, • Distributing pre‑work, managing breakout rooms and polls, and collecting feedback Invoice & Cost Tracking • Receiving and checking invoices for approval, • Submitting invoices for processing About You This role would suit a graduate or early‑career professional with experience in learning, HR, or professional services environments. Ideal candidates will demonstrate: • A degree‑level qualification, • Previous experience in a L&D, HR, or assistant‑level role within professional services, • Strong experience coordinating events, including off‑site or multi‑location activities, • Excellent written and verbal communication skills, • High attention to detail and strong organisational capability, • Confidence working to deadlines and juggling competing priorities, • A proactive, flexible, and enthusiastic approach, • The ability to work independently while contributing positively to a close‑knit team This is a fantastic opportunity for someone who enjoys coordination, people interaction, and bringing learning programmes to life in a professional, high‑performing environment.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Job Title: Segment Lead - Education Work Location: London Role Type: Permanent Mode of Working: Office‑based Are you looking to leverage your skills across business growth, client leadership, and large‑scale transformation? We have an exciting opportunity for you - Segment Lead - Education Business Unit! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Lead high‑performing teams at the intersection of business, talent, and transformation, influencing senior stakeholders across the UK., • Own and execute a strategic growth agenda, with accountability for revenue, client relationships, and long‑term market positioning., • Partner with UK universities to modernise digital campuses, enhance student and faculty experience, and deliver mission‑critical programmes with lasting impact. The Role As a Segment Lead for Education Business Unit, you will, lead high‑performing teams at the intersection of business growth, talent, and transformation, while influencing senior stakeholders across the UK, own and drive a strategic growth agenda, with accountability for revenue, client relationships, and long‑term market positioning, and partner with UK universities to modernise digital campuses, enhance student and faculty experience, and deliver mission‑critical programmes with lasting impact. This is a Segment Head position within the Education Business Unit for the UKI and MEA geography. The role delivers tangible impact across customers, people, and the business and is central to advancing TCS’s partnership with the UK higher‑education ecosystem. Key responsibilities: • Own and manage the P&L for a defined segment within the Education Business Unit in the UK., • Lead and develop a high‑performing sales team to drive business growth, open new accounts, and deepen relationships with new and existing stakeholders through proactive demand creation., • Generate new leads, position TCS as a preferred supplier, respond to RFPs, and close new deals., • Define and execute competitive strategies for assigned accounts and segments., • Accountable for Total Contract Value (TCV) growth, new‑logo revenue, margins, and overall client satisfaction., • Build and maintain strong relationships with prospects, industry thought leaders, and influencers to drive sustainable business growth. Your Profile Essential skills/knowledge/experience: • Proven experience in direct sales within a services‑based organisation., • Demonstrated track record of winning deals, growing TCV, and delivering sustained revenue growth., • Strong experience generating new leads and creating demand within new accounts and clients., • Ability to align TCS offerings and solutions to client needs, influence decision‑making, and shape complex deals., • Broad understanding of multiple TCS service practices, including EAS, CBO, Cloud, and related offerings., • Strong ability to meet proposal timelines and client deadlines., • Experience building trusted relationships at C‑suite level, resulting in high client satisfaction., • Excellent client communication, presentation, and logical reasoning skills., • Strong collaborative mindset with experience working within diverse teams., • Prior experience working within the UK geography, with mandatory experience as a Client Partner., • Proven senior leadership experience in IT services, consulting, or large‑scale technology‑led transformation, including strong experience in a segment, account, or P&L leadership role., • Strong exposure to the Education or Higher Education sector, ideally working with universities or public institutions in the UK or comparable markets., • Sound understanding of academic, administrative, and research ecosystems. Desirable skills/knowledge/experience: • Direct experience working with UK higher‑education institutions, universities, or education‑focused public‑sector bodies., • Familiarity with sector challenges, including funding pressures, regulatory compliance, and digital transformation., • Experience leading in international markets, particularly the UK or Europe, with cultural awareness and regional market insight., • Consulting‑led transformation experience, including strategy development, operating model redesign, and large‑scale transformation roadmaps., • Exposure to education‑specific platforms and solutions such as student information systems, ERP for higher education, learning platforms, research administration systems, or digital campus solutions. Rewards & Benefits TCS is consistently voted as a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Senior Procurement & Contracts Manager – Professional Services London Fire Brigade Location: London (Hybrid, 2 days per week in office) Salary: £56,071 + Fantastic Corporate Benefits Procurement Heads is supporting the London Fire Brigade (LFB) in the appointment of a Senior Procurement & Contracts Manager within its Professional Services category, as part of a retained, multi‑role recruitment campaign across the procurement function. This role offers an opportunity to play a key part in shaping and delivering professional services procurement for one of London’s most critical public service organisations. About the London Fire Brigade The London Fire Brigade, governed by the London Fire Commissioner, is one of the largest fire and rescue services in the world, serving over eight million people across the capital. Beyond emergency response, LFB is a complex organisation with significant requirements across professional services, including consultancy, technical services, legal, HR, training and specialist support. Procurement plays a vital role in ensuring these services are sourced compliantly, deliver value for money and support operational effectiveness. The Role Reporting to the Head of Procurement – Frontline Operations & Professional Services, the Senior Procurement & Contracts Manager will support the development and delivery of sourcing strategy and contract management across the Professional Services category. This is a hands‑on, senior practitioner role, combining regulated procurement delivery, contract management and stakeholder engagement within a governance‑led environment. Key responsibilities include: • Leading end‑to‑end public sector procurements across professional services, from strategy through to contract award, • Managing and improving existing contractual arrangements to enhance value for money and service delivery, • Advising stakeholders on procurement strategy, routes to market and compliance, • Drafting and managing tender documentation, evaluation methodologies and contract award processes, • Supporting effective supplier performance, risk management and governance, • Producing high‑quality reports, business cases and procurement documentation, • Maintaining accurate procurement pipeline, financial and MI data, • Supporting and line‑managing junior procurement staff, • Embedding Responsible Procurement, social value and sustainability into sourcing and contracts About You This role will suit an experienced public sector procurement professional with a strong background in professional services procurement, who enjoys working closely with stakeholders and managing complex contracts. You are likely to bring: • Proven experience in public sector procurement and contract management, • Strong working knowledge of public procurement regulations, • Experience drafting and managing tender and contract documentation, • Confidence operating in a stakeholder‑facing environment, • Strong organisational and analytical skills, managing multiple priorities Why Join • Opportunity to work within a high‑profile emergency services organisation, • Exposure to a broad and varied professional services spend portfolio, • Clear alignment to public value, governance and community impact For a confidential discussion or further information, please contact us directly.

Life at The IN Group Put simply, we’re a group of talent brands that unlock the power of people. We love growing, evolving and challenging the status quo. We work in a truly human way that goes the extra mile and cares about building long-standing relationships. We’re very proud of our six brands: • Investigo - Award-winning permanent and temporary recruitment with 21 specialisms and sectors, in the UK, US, and Europe, • Definia - Defining, designing, and delivering technology, transformation, and cultural change…, • BioTalent - Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service, • InX - Executive search and interim management solutions to accelerate leadership and help them to build their teams…, • Caraffi - Talent advisory solutions, employer branding, talent acquisition strategies, and talent advisory leadership development, • Sigma Labs - Hire, train and deploy high-performance technology consultants to help businesses fill the digital skills gap The Team The Head of Facilities, with the support of one receptionist we work together to keep the office running smoothly and make sure it’s a safe, welcoming space for everyone. Along with managing the building’s maintenance, we handle any repairs, layout changes, or upgrades, coordinating with vendors and contractors as needed. Our receptionist is a key player, helping to organise and coordinate internal and external meetings, ensuring all visitors have a great experience from the moment they walk in. They’re our go-to support for scheduling, setting up meeting rooms, and keeping communication flowing. Together, we focus on creating an efficient, comfortable environment where everyone be their best. Role Impact The role requires someone who is confident, proactive, and self-efficient. The ideal candidate would be someone who has had previous experience in reception/administration but is not essential. This is a 6 month contract initially to cover a secondment. Key Responsibilities in this role Meeting Organisation • Direct incoming CVs to relevant departments, facilitating smooth recruitment processes. What You Need to Succeed in This Role Reception/Administration Experience • Competence with Microsoft Outlook is essential for scheduling and coordinating meetings efficiently. Interested or know someone who is? Apply today!

ABOUT VIVIENNE WESTWOOD Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values - Gaia, Quality not Quantity, Activism, Culture & Heritage - guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE The People Manager is responsible for the overall effectiveness of the People function. Reporting to the Global HR Director, the role balances strategic advice with hands-on operational leadership and accountability for a generalist People team. Working closely with senior stakeholders across the business, the role provides trusted guidance on employee relations, organisational change, workforce planning, performance, reward, wellbeing, and People operations. It also involves direct support to the Global HR Director on People priorities, complex cases, and strategic initiatives as required. The focus is on delivering consistent, high-quality People practices across the employee lifecycle within a creative organisation. This role is full time based onsite at the Head Office in Battersea, London. KEY RESPONSIBILITIES Strategic People Leadership • Support the Global HR Director to shape and deliver the People strategy, acting as a senior advisor on organisational design, workforce planning, People risk, and culture., • Hold accountability for the compliant and consistent delivery of the full employee lifecycle across the organisation, ensuring robust governance of People policies and practices in line with UK employment legislation and best practice., • Ensure effective operational delivery through the People team across contracts, onboarding and offboarding, recruitment, systems, data integrity, reporting and internal People communications, maintaining clear standards, quality control and alignment with workforce plans set by the Director., • Ensure effective delivery of performance and capability frameworks through the People team, including probation management, performance reviews and performance improvement processes., • Oversee the development and delivery of in-house training programmes, ensuring alignment with business needs and capability gaps., • Manage the effective use of the LMS platform, including content creation, reporting, compliance tracking and continuous improvement., • Oversee relationships with external training providers, ensuring quality, value for money and alignment with development priorities., • Ensure accurate and timely provision of People data and reward inputs to Finance and Payroll, maintaining robust internal checks and controls within the People team., • Oversee the administration of Director-approved pay, bonus and retail commission frameworks, ensuring information provided for calculation and payment is complete and accurate., • Support and provide oversight to the People team in the management of health-related cases, including disability, reasonable adjustments, Occupational Health referrals and Equality Act considerations, ensuring fair, compliant and risk-aware outcomes., • Ensure appropriate frameworks and guidance are in place to support employee wellbeing, inclusion and health-related risk management., • Partner with Office Management on People-related risk and health and safety matters., • Ensure effective delivery of People-related support to CSR initiatives through the People Leads, including provision of workforce data, policy alignment and employee volunteering coordination., • Maintain oversight of the accuracy and integrity of People data provided for sustainability and reporting purposes., • Work closely with senior stakeholders and cross-functional leaders across the UK, EU, US and Thailand to support the delivery of People initiatives, organisational change and risk mitigation., • Lead and line manage the People team, setting clear standards, priorities and accountability, ensuring delivery aligns with strategic direction set by the Director., • Maintain full oversight of team activity and output across all People functions, providing guidance, quality control and escalation management where required., • Develop team capability across employee relations, stakeholder management and pragmatic problem-solving, balancing effective delegation with hands-on support where necessary., • Contribute flexibly to any other ad hoc tasks and projects. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • 5+ years in a senior generalist HR/People role within a complex or multi-disciplinary organisation., • Proven capability leading complex employee relations matters, organisational change, and People risk., • Strong experience overseeing the full employee lifecycle, HR operations, and People governance., • Demonstrated experience managing and developing HR/People teams, including delegation, coaching, and quality assurance., • Highly effective communicator, able to influence, challenge, and provide clear, pragmatic advice to senior stakeholders and managers., • Adaptable and resilient, with the ability to manage multiple competing priorities and respond effectively to changing business needs., • Solid working knowledge of UK employment legislation and HR best practice., • Experience overseeing reward, payroll, benefits, and performance frameworks, with appropriate governance and controls., • Exposure to immigration, right-to-work, and sponsorship processes., • Confident stakeholder manager with experience partnering senior leaders across functions and geographies., • Comfortable working with People data, systems, and reporting to inform decisions and improve capability. BENEFITS • Staff discounts, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox Discounts and Wellness Hub, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Training and hands-on experience, • Opportunities to build new skills and gain valuable industry knowledge Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out. Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered on digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of $13+ billion. For more information on how we process your personal data, please refer to HCLTech’ s Candidate Data Privacy Notice. Location: London, United Kingdom (Hybrid) Industry: Financial Services / Banking Employment Type: Full-time Role Summary The Cybersecurity Program Manager – Identity & Access Management (IAM) will lead enterprise-scale IAM programmes within a regulated financial services environment. The role is accountable for delivering secure, compliant, and resilient identity solutions aligned with UK regulatory expectations, including FCA, PRA, GDPR, and ISO 27001. This position works closely with CISO, Risk, Compliance, Audit, and Architecture teams to ensure IAM functions as a core control within the bank’s cyber resilience and Zero Trust strategy. Key Responsibilities Programme Leadership & Governance • Own end-to-end delivery of IAM transformation and run programmes across workforce, partner, and customer identities, • Establish programme governance, delivery cadence, RAID management, financial tracking, and executive reporting, • Lead delivery across Identity Governance & Administration (IGA), Privileged Access Management (PAM), SSO, MFA, and CIAM, • Drive automated joiner-mover-leaver processes and periodic access certification, • Support internal and external audits and remediate IAM control gaps, • Demonstrate compliance with FCA/PRA expectations, GDPR, SOX, ISO 27001, and NIST, • Engage senior stakeholders including CIO, CISO, and Head of Risk with clear programme updates, • 12+ years in cybersecurity or IAM with 5+ years managing large programmes, • Strong understanding of IAM architectures in financial services environments, • Experience working in FCA-regulated organisations or tier-1 banks, • Bachelor’s degree in Computer Science, Information Security, or similar, • Reduced identity-related risk and audit findings, • Improved regulatory confidence in IAM controls, • Secure, scalable identity services supporting business growth

Data Reporting Product Lead c£100k (flexible) London based, 2-3 days in the office About the role • Our client is seeking a highly motivated and experienced Data Reporting Product Lead to join their growing data department. This role will act as the vital bridge between complex data infrastructure and actionable business insights by identifying the opportunity and recommending end-to-end data reporting solutions that directly enable the business to derive maximum value from its information assets., • Reporting directly to the Head of Data and Reporting, you will lead their data reporting initiatives and activities and own the entire lifecycle of reporting solutions to ensure data quality, robustness and timely delivery across ASML, whilst adhering to and enforcing Data Quality and Regulatory standards., • This is a strategic role for a high performer who is ready to establish a legacy. As the Data Reporting Product Lead, your key responsibilities will involve • Product Management, • Acting as the data reporting consultant, proactively identify data reporting opportunities in all business domains of the organization and recommend pragmatic reporting solutions, both tactical and strategic, to the business., • Lead discovery phase by gathering business requirements, refining them into technical specifications, and documenting them for formal business sign-off., • Build POC reporting mock-ups, MVPs and/or dashboards independently to validate ideas with the stakeholders before productionizing the solutions., • Acting as the primary interface for the technical teams, articulate refined requirements to Data Engineers (for data source and pipeline/schema needs) and Data Analysts (for visualization and business logic)., • Engage with technical teams for support on the creation of necessary reporting., • Own the full data reporting product delivery cycle, ensuring quality assurance, user acceptance testing (UAT), successful deployment of the data reporting solutions, end user trainings and BAU support models., • Data Reporting Operations, • Support the business through standardisation and automation of operational data reporting solutions., • Establish CoE for BAU data reporting solutions, such as Lloyd’s regulatory reporting, external and internal Audit reporting and Finance Close reporting., • Ensure continuous delivery of customized business reporting solutions., • Support the business on troubleshooting data issues, identify patterns and correlations among the various data sources., • Collaborate with Data Governance Lead on cross functional data initiatives., • Contribute to the improvements in data quality through logging quality issues and monitoring performance during the data reporting product lifecycle, as well as identifying opportunities for remediation and enhancement., • Support the implementation of new technologies and strategies that will support the organisation to achieve its longer-term ambitions., • Define and track Key Performance Indicators (KPIs) to measure the success of data reporting product delivery., • Stakeholder Management and collaboration, • Navigate diverse priorities across the organization, managing expectations and fostering a collaborative environment between the central data hub and the wider business., • Collaborate with broader IT, Data and Operations teams to build and maintain healthy and supportive working relationships., • Be the advocate of data reporting practices and contribute to promoting a Data Culture within the organization. About you • Experience working within the Lloyd’s Insurance market is essential., • Experience of business analysis and product management is essential., • Excellent communication skills including the ability to confidently present reports at board level and regularly work with senior managers and SMEs within the business., • Experience of translating business needs into end user requirements., • Experience of analysing, developing and documenting data reporting functional and technical specifications for development., • Excellent SQL, Excel and data reporting tools knowledge (such as Power BI or similar), including data reconciliation and transformation., • Experience of technical project delivery, such as BI products, Data Migration, Cloud Data Warehouse., • Experience of working with large datasets, knowledge of data manipulation, interrogation, transformation and import procedures., • Experience with data loading and ETL/ELT concepts and Big Data tools., • Experience with supporting strategic data improvement initiatives., • A high level of analytical skills, process automation, problem solving, attention to detail and a passion for data., • Formal education in data or computer science at a degree level is preferable.

Our client is the UK arm of a well known, luxury consumer brands company. This omni-channel player is achieving double-digit growth fuelled by successive years of strong product innovation, radical transformation of its supply chain capabilities and significant investment in digital brand and marketing strategies. As the incumbent Head of FP&A begins their maternity leave; we are seeking a talented finance leader to take over the management and development of these strategic finance capabilities on a 6-9 months contract basis. Ably supported by an FP&A team (3 direct reports) you will lead the in-year forecasting and long-range financial planning calendar as well as supporting across all commercial and strategic investment decisions. Whilst you will already thrive when operating at Board level and partnering with CEO, CFO, COO as well as all Brand, Marketing and Sales Department Heads; you will also be hands-on and willing to get stuck into the detail alongside your team. This 6-9 months contract is definitely not a caretaker role. We are seeking an individual who will bring fresh perspectives and new ways of working combined with exceptional data analysis capabilities. Recent and deep experience gained in the Consumer Products/Retail/Luxury Retail / Fashion sectors is essential.

CHEQ is the Intelligence Standard for the Human-AI Era, trusted by over 15,000 customers worldwide to confidently engage, transact, and thrive in this new era of digital transformation. Powered by award-winning cybersecurity technology, CHEQ offers the only integrated Traffic, Threat, and Identity Intelligence Engine - enabling companies to distinguish between legitimate users and bad actors (human, AI agent, or bot) and deliver granular, context-specific insights in real-time to marketing, commerce, and security platforms. We are a fast-paced, global company with offices in Tel Aviv, New York, London, and Tokyo. Every person on our team plays a meaningful role in shaping our product and our future. About the Role We are looking for a smart, curious, and ambitious Revenue Strategy & Operations (RSO) Analyst to join our team initially for a six-month period to cover a maternity leave. This isn’t a back-office reporting role. It’s a front-row seat to how a fast-growing, global technology company operates - and a genuine opportunity to help shape it. Reporting to the Senior Director, Head of Revenue Strategy & Operations, you will sit at the intersection of data, strategy, and execution, working across Go-to-Market and Finance teams to drive the decisions that move the business forward. You will represent the RSO team in London, as the rest of the team is distributed globally. You’ll need to be comfortable working virtually, building relationships across time zones, and hitting the ground running without in-person onboarding. We’ll set you up for success - but we’re also looking for someone who’s curious enough to proactively seek out information. You’ll start by supporting existing workflows and taking on ownership progressively as you build context and confidence in the role. We’re looking for someone who wants to grow into a true strategic partner: someone who asks why, challenges assumptions, and actively uses emerging tools - including AI - to find smarter, faster ways of working. If you’re early in your career, technically strong, and hungry to make an outsized impact, this is your role. What You’ll Do? You’ll begin by supporting established workflows and taking on increasing ownership as you build context across the business. Over time, you’ll become the go-to person for many of these areas. Responsibilities include: • Own and support company-wide revenue forecasting rhythms through modeling, • Support executive and board-level reporting, including quarterly board deck, management meeting decks, and town hall preparation, • Support go-to-market planning and analysis - including territory management, ICP scoring and model iteration and pipeline generation reviews, • Serve as the first point of contact for the EMEA/APAC field team on deal desk queries, tool support, and general operational questions - triaging, resolving, and escalating where needed, • Maintain data integrity across our CRM and reporting stack - identifying anomalies, enriching records, and ensuring the business is always working from clean, reliable data, • Experiment with AI and automation tools to build smarter, faster workflows across the operations function, • Act as a proactive analytical partner to stakeholders across Sales, Marketing, Finance, and Customer Success - translating data into clear recommendations and helping the business move faster Who You Are? You’re early in your career but you operate like someone who’s been around longer. You don’t wait to be told what to do - you identify the problem, propose the solution, and get moving. You’re as comfortable building a forecasting model as you are presenting your findings to the CFO. And you’re the kind of person who gets genuinely excited about figuring out how AI can make a process 10x better. You want to become a world-class strategic operations professional. This role is your starting point. Requirements: • 2 - 4 years of experience as a Business Operations, Revenue Strategy and Operations, Data Analyst, or similar role - the CV matters less than what you’ve built and how you think, • Hands-on Salesforce experience (must) - not just as a user, but as someone comfortable with admin-level tasks: managing data integrity, building reports and views, maintaining objects and fields, and making the CRM work for the business, • Experience with BI tools (Tableau, Power BI, Looker, or similar), • Strong financial and analytical modelling skills - you build models in Excel or Google Sheets that are accurate, sustainable, and easy to understand, • Exceptional communicator - you write and speak with clarity, know how to tailor a message for a CFO versus a sales rep, and can turn complex analysis into presentations that make the insight impossible to miss, • Bias to action - you lead with solutions, move fast, and don’t get stuck waiting for perfect information, • Genuinely curious - you dig into problems until you understand them, and you’re always looking for a smarter way, • Ambitious - you’re not looking for a job, you’re looking for a career, and you’re motivated by the opportunity to grow into a strategic partner within the business, • Self-sufficient and comfortable working as the sole UK team member within a globally distributed team - you don’t need someone sitting next to you to get up to speed or get things done, • Strong SQL skills - comfortable querying, transforming, and sense-checking data without hand-holding, • Experience with or enthusiasm for AI tools and workflow automation Nice to Have • Background in SaaS, AdTech, MarTech, or Cybersecurity, • Exposure to revenue forecasting, • Experience working in a fast-scaling or global environment

Head of Data & Insights London(Hybrid, 2 days in the office) £70,000 I’m working with a leading global animal charity, who are looking to hire a Head of Data & Insights to play a critical role in delivering their ambitious global strategy. This is an opportunity to step into a senior leadership role where you’ll drive the transformation of data capabilities across an international organisation. You’ll lead a high-performing team, shape the organisation’s data strategy, and deliver the insights and platforms needed to increase impact, income, and operational effectiveness. This role is ideal for someone who combines strategic leadership with strong technical and operational expertise. You’ll be expected to lead transformation, influence at senior level, and ensure data, technology, and business priorities are fully aligned. The Head of Data & Insights will be responsible for: • Leading the development and execution of the data strategy, • Managing and developing a high-performing team to deliver business value, • Driving adoption of data analytics, data science, and best practices across the organisation, • Overseeing cloud-based data platforms, including data warehousing, integrations (ETL), and analytics tools, • Leading technical change initiatives across systems such as Dynamics, PowerApps, and Fabric, • Ensuring strong data governance, data quality, and effective data management processes, • Partnering with senior stakeholders to align data capabilities with organisational goals This is a fantastic opportunity for someone who wants to combine purpose with impact-leading data transformation in a global organisation that is making a tangible difference to millions worldwide.

Head of Enterprise Architecture London (Hybrid, 2 days in the office) £70,000 - £75,000 36 days holiday, 10% employer pension contribution I’m working with a global non-profit organisation, who are looking to hire a Head of Enterprise Architecture to lead a major transformation across their data and technology landscape. This is a unique opportunity to step into a high-impact leadership role where you’ll build enterprise architecture capability from the ground up, while taking ownership of a complex data environment. You’ll work closely with senior stakeholders and engineering teams to modernise data platforms, improve governance, and drive better use of technology across the organisation. This role is ideal for someone who combines strategic thinking with a hands-on approach. You’ll be expected to deliver quick wins, challenge existing ways of working, and lead meaningful change across both data and application architecture. The Head of Enterprise Architecture will be responsible for: • Leading the development and implementation of enterprise architecture strategy and governance, • Taking ownership of a legacy data platform (SQL Server / Azure) and driving modernisation efforts, • Managing and improving a small but highly technical data engineering team, • Establishing best practices across data architecture, integration, and governance, • Identifying and delivering quick wins through automation and improved data processes, • Rationalising a fragmented application landscape, including multiple CRM systems, • Engaging senior stakeholders to align technology with business strategy and priorities This is a great opportunity for someone who enjoys getting into the detail while shaping long-term strategy, with the chance to build and lead a function in a mission-driven organisation making real-world impact.

About Indicium AI Indicium AI was Anthropic’s first European launch partner - and sits among a handful of organisations globally trusted by Anthropic to deploy Claude at enterprise scale. We are also one of the first four OpenAI partners in the UK, and Databricks Ventures has invested in our business and holds a seat on our board. Our engineers have access to the latest AI tools and models, partner technical teams, and early capability previews that the wider market does not. We are deploying production AI systems into the world's most complex organisations across Financial Services, Energy, and Healthcare. We exist to make AI a genuine competitive advantage for our clients, not in a presentation but in production. The Role Software engineering is being fundamentally reshaped by AI. The organisations that move fastest to adopt AI native development practices - Claude Code across their engineering teams, agents embedded in their SDLC, new operating models for how engineers and AI tools work together - will have a decisive advantage. Most enterprises know this. Very few have the leadership to make it happen. This is a senior technical leadership role at the head of our Forward Deployed Software Engineering practice. Reporting to the CTO, you will lead a team of Forward Deployed Software Engineers who embed with client engineering organisations to transform how they build software in the age of AI. You will own the practice end to end - the quality of engagements, the playbooks that let it scale, the team you build, and the relationships you hold with clients and partners. This is a role for a true lifetime software engineer: someone who has built and shaped engineering teams, who has likely held CTO or VP Engineering roles, and who is now deeply passionate about how AI is transforming the discipline they have spent their career mastering. You will work directly with client engineering leaders at the most senior level, with Anthropic partner teams, and with Indicium AI leadership to define the direction of our software engineering transformation practice. What You Will Do • Lead, hire, and develop a high-performing team of Forward Deployed Software Engineers - setting a high bar for engineering excellence, client instincts, and delivery quality, • Define and evolve the Indicium AI approach to AI native engineering transformation - covering Claude Code adoption, agentic SDLC tooling, engineering operating models, team structures, and best practice at scale, • Own the technical and operational bar for software engineering engagements - reviewing SOWs, shaping engagement architecture, and ensuring your team delivers lasting capability change in client organisations, • Manage hands-on technical delivery in enterprise - you are comfortable moving fluidly between boardroom conversations with a CTO about engineering strategy and pairing with your team on a client codebase, • Build the playbooks, reference implementations, and repeatable patterns that turn one-off transformation engagements into a scalable practice, • Develop vertical fluency across the team in Financial Services, Energy, and Healthcare - understanding the specific engineering constraints and compliance requirements of each sector, • Partner with Sales to shape pipeline, scope engagements, and identify expansion opportunities within existing accounts, • Work alongside Anthropic field teams on joint engagements - representing Indicium AI at the highest level, • Provide technical mentorship, conduct regular 1:1s, and invest in the career growth of each team member, • Be the external voice of Indicium AI’s software engineering transformation practice - through client relationships, partner engagement, and thought leadership What We Are Looking For • 10+ years in software engineering with at least 4 years in senior engineering leadership - CTO, VP Engineering, Head of Engineering, or equivalent roles where you built and shaped teams, • A true lifetime software engineer - you have written production code across your career, led architecture decisions on complex systems, and built engineering cultures that ship, • Deep passion for how AI is transforming software engineering - you are already using AI native development tools and have a clear, informed view on where the discipline is heading, • A track record of building engineering teams from early stage - hiring, developing, and retaining exceptional engineers, not just managing an inherited organisation, • Experience driving engineering transformation - whether adopting new practices, retooling an SDLC, or scaling an engineering organisation through a step change in capability, • Enterprise credibility - you have worked with or within large engineering organisations and understand the realities of legacy systems, compliance, procurement, and multi-team coordination, • Executive presence - you can hold your own with a CTO or VP Engineering and translate technical strategy into clear narratives for diverse audiences, • High agency and comfort with ambiguity - you have built something from zero before and know what it takes Nice to Have • Former CTO or VP Engineering at a scaling technology company, • Experience in a client-facing engineering role - forward deployed engineering, technical consulting, or engineering advisory, • Experience with Claude Code enterprise deployment, AI agent integration into development workflows, or MCP server development, • External presence - writing, speaking, or community contribution in the software engineering or engineering leadership space, • Experience working alongside or within partner ecosystems such as Anthropic, Databricks, or AWS at a senior level Why Indicium AI Access to leading AI Labs: Anthropic’s first European launch partner. One of the first four OpenAI UK partners. Databricks Ventures invested and on our board. Our engineers work with capabilities before the wider market does and work jointly with teams from leading AI Labs on customer delivery. We are builders: We embed, we architect, we build - and we stay until it works. Our engineers make real decisions on live systems, for clients in industries where getting it wrong has consequences. There are no layers between you and the work. Problems worth solving: No two engagements are the same. The variety and complexity of enterprise AI problems at Indicium AI is something a product company simply cannot offer. If you want engagements that test every dimension of what you can do, this is where they are. Investment in staying at the frontier: The best engineers we know are relentlessly curious - and we build an environment that supports learning and growth. Every engineer has access to leading AI training and tools, career development pathways, and a flexible L&D budget. We think that’s how it should be.

Company: Elizabeth School of London Job Title: Deputy Head of Student Services and Administration Location: On-Site, Elizabeth School of London, London, United Kingdom Salary: £48,000 - £54,500 per annum Contract Type: Permanent Employment Type: Full-time Working Schedule: Monday to Friday, 9am - 5pm Reporting to: Head of Professional and Corporate Services Department: Student Services Role Purpose The Deputy Head of Student Services and Administration provides strategic and operational leadership across student-facing administrative and support services at Eizabeth School of London. The role ensures the delivery of high-quality, efficient, and student-centred services that enhance the student experience. In addition, the postholder will act as (or support the role of) Data Protection Officer (DPO), ensuring institutional compliance with data protection legislation, including the UK GDPR and Data Protection Act 2018, and promoting a culture of data privacy and information governance across the organisation. Key Responsibilities Leadership and Management: • Support the Head of Professional and Corporate Services in the leadership, management, and strategic development of the departments, deputising as required., • Provide line management to service managers and administrative teams, fostering a culture of accountability, collaboration, and continuous improvement., • Lead on organisational change initiatives, including service redesign and digital transformation., • Contribute to institutional strategies relating to student experience, retention, and success. Student Administration and Service Delivery: • Oversee core student administration functions, including registry, attendance and intervention, timetabling support, student records, student support, student casework and wellbeing., • Ensure services are delivered in line with agreed KPIs, SLAs, and sector best practice., • Maintain compliance with regulatory requirements (e.g. OfS, UKVI, SLC etc.)., • Ensure accuracy, integrity, and security of student data across systems. Student Experience and Engagement: • Champion a student-centred approach, ensuring services are accessible, inclusive, and responsive., • Work collaboratively with academic departments and professional services to improve the end-to-end student journey., • Analyse feedback (e.g. NSS, internal surveys, complaints data) to inform service enhancements., • Support initiatives to improve student retention, wellbeing, and outcomes. Operational and Resource Management: • Oversee day-to-day operational delivery of student services., • Manage budgets, staffing, and resources effectively to ensure value for money., • Lead on process reviews, service improvement, and efficiency initiatives using data insights. Policy, Governance, and Compliance: • Develop, implement, and review policies and procedures relating to student administration and services., • Ensure compliance with institutional regulations and external legal frameworks., • Support internal and external audits, quality assurance, and governance processes. Systems and Digital Development: • Lead on the optimisation and development of student information systems., • Work with IT and stakeholders to enhance digital services and reporting capabilities., • Promote innovation and automation to improve service delivery and data quality. Data Protection and Information Governance (DPO Responsibilities): • Act as the institution’s Data Protection Officer (or deputy), providing expert advice on data protection legislation and best practice., • Monitor compliance with UK GDPR, the Data Protection Act 2018, and institutional policies., • Develop and maintain data protection policies, procedures, and guidance., • Lead on Data Protection Impact Assessments (DPIAs) and advise on privacy by design and default., • Serve as the primary point of contact for the Information Commissioner’s Office (ICO)., • Oversee the management and reporting of data breaches, including investigation and mitigation actions., • Deliver training and awareness programmes to staff on data protection and information security., • Advise on data sharing agreements, contracts, and third-party processing arrangements., • Support responses to Subject Access Requests (SARs) and other data rights requests., • Promote a culture of data protection, confidentiality, and information governance across the institution. Stakeholder Engagement: • Build strong relationships with internal stakeholders at ESL and outside (PEN)., • Represent the departments on institutional committees and working groups., • Engage with external bodies, networks, and sector groups to share and adopt best practice. Person Specification Essential Criteria: • Educated to degree level or equivalent professional experience., • Significant experience in student services or administration within a UK HE environment., • Demonstrable leadership and people management experience., • Strong knowledge of the student lifecycle and HE regulatory frameworks., • Substantial experience of data protection, information governance, or compliance roles., • In-depth knowledge of UK GDPR and the Data Protection Act 2018., • Experience of managing complex change and service improvement initiatives., • Excellent analytical, organisational, and communication skills., • Ability to interpret legislation and translate it into operational practice., • Commitment to equality, diversity, and inclusion. Desirable Criteria: • Relevant postgraduate qualification or professional accreditation., • Experience acting as a Data Protection Officer or similar role., • Experience with student information systems (e.g. SITS, Banner)., • Knowledge of UKVI compliance and international student administration., • Experience of budget management. Key Competencies: • Strategic leadership and decision-making, • Service excellence and continuous improvement, • Data governance and risk management, • Communication, influencing, and stakeholder engagement, • Analytical and evidence-based approach, • Adaptability, resilience, and integrity Additional Information: • The role may require occasional evening or weekend work during peak operational periods., • The postholder must maintain up-to-date knowledge of changes in legislation and the HE sector., • The DPO function requires independence, integrity, and the ability to challenge where necessary. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Job Title - Head of Data & AI Platforms & Engineer Location - UK (London) Duration - C2H Role Purpose: The Head of Data & AI Platforms & Engineering is accountable for the strategy, delivery, and day-to-day operation of the organisation’s data and AI platforms. The role ensures that data platforms are secure, reliable, scalable, and fit for both business intelligence and advanced analytics and AI use cases. This role owns both change (transformation and enhancement) and run (BAU operations) across data platforms, leading internal and vendor teams to deliver high-quality data services. Key Responsibilities Strategy & Roadmap • Own the roadmap for data and AI platform transformation, including data hub, analytics and consumption platforms., • Introduce new platform capabilities and integrate strategic data sources in line with enterprise priorities., • Define and own data platform architecture, design patterns, and engineering standards. Platform Engineering & Architecture • Lead the implementation of data architecture and data engineering frameworks across ingestion, data layers, semantic layers, and consumption., • Own policies and standards for data platforms, including Databricks, integration, data management, and access controls., • Ensure platforms are designed for performance, scalability, reliability, and security. Data Governance, Quality & Compliance • Implement frameworks for data quality, lineage, observability, and metadata management., • Ensure compliance with security, privacy, and regulatory requirements across all data platforms., • Oversee remediation of data quality issues within BAU operations. Change & Delivery • Accountable for delivery of data platform change initiatives aligned with enterprise prioritisation and release management processes., • Manage delivery of new components, pipelines, and platform enhancements., • Lead and coordinate change delivery teams, including third-party vendors. Run / Business-as-Usual Operations • Own the BAU operation of data and consumption platforms, ensuring availability and performance., • Define, maintain, and report against SLAs and OLAs., • Oversee operational monitoring, incident management, defect resolution, and performance optimisation., • Ensure smooth user onboarding and ongoing platform support. Leadership & Team Management • Build and lead high-performing data engineering, platform, and data management teams., • Establish in-house BAU capability across engineering, data quality, and platform operations., • Manage vendor partners to ensure effective delivery and value for money. Key Skills & Experience • Senior leadership experience in data platform and data engineering roles., • Strong knowledge of modern data platforms, analytics, and AI enablement architectures., • Proven experience delivering large-scale data platform change and running enterprise data platforms., • Strong understanding of data governance, data quality, security, and compliance., • Experience managing multi-disciplinary teams and third-party suppliers. Outcomes of the Role • Reliable, secure, and high-performing data and AI platforms., • Clear standards and governance across data engineering and platform services., • Effective balance between transformation delivery and stable BAU operations., • Data platforms that enable analytics, AI, and business decision-making at scale. Thanks And Regards, Kiran Agrawal

Head of AI Delivery and Automation. We are supporting a leading London-based organisation delivering a major AI & Automation transformation programme focused on driving measurable improvements in efficiency, service quality, and insight. This is a newly created opportunity has arisen for a Head of AI Delivery and Automation to lead AI delivery and act as the critical bridge between business demand and technical execution. The Opportunity This role offers the chance to play a central part in delivering a cutting-edge, agentic AI platform with tangible, measurable outcomes — a highly visible and career-defining piece of work. You will lead the end-to-end lifecycle of AI and automation initiatives, ensuring ideas are shaped effectively, prioritised appropriately, and delivered into business-as-usual environments. Title: Head of AI Delivery and Automation. Duration: 12-Month Fixed-Term Contract Location: London (Hybrid – 2 days onsite per week) Salary: £68,000 - £71,800 pa + excellent pension and generous holiday. Your Key Responsibilities: • Lead delivery across both pro-code and low-code AI/automation initiatives, • Act as the primary interface between business stakeholders and delivery teams, • Shape and refine demand into clear, deliverable opportunities, • Manage a prioritised pipeline of initiatives, ensuring alignment with governance and strategy, • Oversee delivery across internal teams, citizen developers, and third-party suppliers, • Coordinate governance, reporting, risks, and dependencies across the programme, • Track and evidence benefits realisation and outcomes, • Support adoption and transition of solutions into operational use, • Provide oversight of low-code delivery via a Centre of Excellence model, • Lead and develop a small delivery-focused team What They’re Looking For: AI experience while ideal is not essential — enthusiasm and interest in the space are key. You will have a strong background in software delivery, stakeholder engagement and project/programme management, ideally gained within a high-performing private sector or consultancy environment. You will bring: • Proven experience delivering complex software / digital initiatives, • Strong business engagement and stakeholder management skills, • Experience leading delivery across multiple workstreams or portfolios, • A track record of working closely with development teams (pro-code environments essential), • Experience managing suppliers and working within structured governance frameworks, • The ability to translate business needs into structured delivery pipelines Key Skills & Attributes • Strong change leadership and influencing skills, • Ability to operate effectively in a matrix environment, • Excellent communication skills, including engagement with senior stakeholders, • A pragmatic, delivery-focused mindset with strong problem-solving ability, • Comfortable balancing pace of delivery with governance and control, • Experience working in complex or regulated environments Desirable Experience • Exposure to AI, automation, or low-code platforms, • Familiarity with citizen development or centre of excellence models Why Apply? Opportunity to deliver a market-leading, agentic AI platform High-impact role within a large-scale transformation programme Significant stakeholder exposure and influence A role that will provide highly marketable experience in AI-driven transformation If you want to shape how AI and automation are delivered at scale within a complex organisation, this is a standout opportunity to make a measurable impact. Send your CV to Simon at Services Advertised are those of an Employment Agency.

We are seeking a Head of Strategic Professional Services Operations, reporting directly to the Chief Operating Officer (COO). This is a strategic leadership position designed to act as a bridge between high-level business strategy and global execution within our Professional Services (PS) organization. This role goes beyond traditional operational oversight. You will be responsible for shaping how our services scale and deliver value, working at the intersection of Finance, Sales, Product, and Delivery. As a trusted advisor to the executive suite, you will lead complex cross-functional initiatives, ensuring that our operating model evolves in sync with our global SaaS growth. Key Responsibilities Strategic Leadership & Operating Model Ownership • Define and evolve the global PS operating strategy, ensuring full alignment with company-wide ARR and retention goals., • Act as a strategic partner to the COO and PS leadership, translating long-term vision into actionable execution roadmaps., • Lead large-scale transformation initiatives involving Sales, Finance, and Product to ensure a seamless "Quote-to-Value" process., • Facilitate organizational alignment in a fast-paced environment, turning diverse stakeholder perspectives into a unified execution strategy., • Partner closely with Finance and Services leadership on revenue and margins., • Ensure Professional Services performance is understood as a business driver, not just a delivery function., • Work directly with senior leadership and executives as a trusted, credible, and assertive partner, • Influence without authority, align diverse stakeholders, and move decisions forward, • Serve as a unifying force across functions, geographies, and leadership levels Requirements • 8+ years of experience in Professional Services Operations, Services Strategy, Delivery Excellence, or similar roles within a global SaaS / Born‑in‑the‑Cloud environment., • Proven experience leading strategic, cross‑functional initiatives with executive stakeholders., • Track record of reporting to or working closely with C-level executives (COO/CFO/CHRO)., • Strong understanding of Professional Services business dynamics: delivery models, governance, capacity, utilization, and financial drivers., • Demonstrated ability to operate at both strategic and execution levels: from defining direction to driving outcomes., • Strong Financial Acumen: Deep understanding of P&L management, margin optimization, and SaaS business metrics., • Exceptional interpersonal skills, executive presence, and the ability to influence, challenge, and lead change., • Comfortable operating in ambiguity, complexity, and fast‑changing environments., • Hands‑on mindset with a strong bias toward action, impact, and results. Why This Role • A rare opportunity to shape the future of a global Professional Services organization., • You won't be inheriting a playbook, you’ll be writing it! defining how a world-class PS function scales, governs itself, and delivers measurable value at a global level., • A true strategic leadership role, you will influence company strategy, not just execute it., • Join a fast-growing global SaaS company at an inflection point, where the infrastructure you build today will define how we operate at 2x our current scale.

About Envision Energy Envision Energy is a world-leading green technology company that provides renewable energy solutions for global enterprises, governments, and institutions. Encompassing three major business sectors - Smart Wind Turbines, Energy Storage, and Green Hydrogen Solutions, Envision Energy collaboratively constructs comprehensive solutions for energy transformation. It also manages Envision-Hongshan Carbon-Neutral Fund and owns Envision Racing Formula E team, who conquered the Formula E Teams' Championship in 2023. Envision Energy has received several accolades for its sustainability performance, including the EcoVadis Gold Medal and the CDP “A-List”. It was also recognized in Fortune's “Change the World” list and ranked among the top 10 smartest companies by the MIT Technology Review. Today, Envision Energy leverages its global network of R&D and engineering centers across China, the United States, UK, France, Germany, Denmark, etc. to continuously lead global green technology development. Envision Energy joined the Science Based Targets initiative (SBTi) and committed to achieving the "Business Ambition for 1.5°C" in 2021. It has achieved carbon neutrality across its global operations by 2022 and will achieve carbon neutrality throughout its value chain by 2028. The Role We are looking for a highly organised and proactive Talent Acquisition Coordinator / Project Manager to support recruitment activities across Europe and Latin America. This role sits at the intersection of recruitment operations and candidate engagement, working closely with the TA Head to ensure an efficient and high-quality hiring process. The ideal candidate is fast, detail-oriented, and eager to grow within talent acquisition, with experience supporting high-volume or operational hiring environments. You will play a key role in coordinating interviews, engaging with candidates, and ensuring our recruitment processes run smoothly. Chinese language skills would be a strong advantage. Key Responsibilities • Coordinate end-to-end recruitment logistics, including interview scheduling across multiple time zones, candidate communication, and coordination with hiring teams., • Conduct initial candidate screenings to assess basic qualifications, motivation, and role suitability before progressing candidates to hiring managers., • Manage job postings and recruitment platforms, ensuring roles are accurately published and updated across multiple channels., • Support candidate pipeline management, including CV screening and application tracking within the internal system., • Act as the primary point of contact for candidates during the early stages of the recruitment process, ensuring a smooth and professional candidate experience., • Assist with recruitment reporting and data tracking, maintaining hiring dashboards and recruitment metrics., • Support employer branding and sourcing activities, including job boards, social media platforms, and campus initiatives where required., • Work closely with the TA Head to ensure recruitment processes remain efficient, well organised, and scalable. Qualifications • Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field., • 1–3 years’ experience in recruitment coordination, recruitment operations, or talent acquisition support., • Experience within high-volume or operational recruitment environments (rather than executive search)., • Strong organisational skills with the ability to manage multiple priorities and rapidly changing schedules., • Excellent communication skills and a candidate-focused mindset., • Highly responsive and comfortable working in a fast-paced, international environment across multiple time zones., • Strong attention to detail and the ability to handle sensitive candidate information with discretion., • Chinese language skills are preferred but not essential., • Experience with recruitment tools would be advantageous.