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Head of Artificial Intelligence (AI) | Manchester | Excellent Salary + Bonus + Car Allowance + Benefits Shape the Future of AI Join an award-winning, internationally recognised SaaS leader as their Head of AI - (Associate Director) and take the helm of their artificial intelligence transformation. This is dynamic and progressive role where you will define the organisations generative AI and machine learning strategy, with hands-on technical leadership to build production-grade AI capabilities that deliver cutting edge client solutions and optimise business performance. The Role • Own the company's AI strategy and identify high-value opportunities, • Lead AI initiatives from vision through to production deployment, • Build business cases that influence senior stakeholders, • Empower teams to scale AI across the organisation, • Maintain technology RADAR and manage AI governance and risk Required Skills & Experience • Production experience with Generative AI, LLMs, NLP, and RAG systems, • Strong knowledge of Knowledge Graphs and semantic technologies, • Proficient in Python, SQL, PyTorch/TensorFlow, • Experience with DevOps, CI/CD, DevSecOps and secure ML pipelines., • Proven experience in AI/ML/ Data science leadership with measurable business impact., • Degree in Computer Science, Machine Learning, Data Science or related STEM field Imagine leading AI innovation with genuine autonomy and working an entrepreneurial, world-class leadership team. You won't just advise or research you will execute production systems serving a prestigious international client base. Apply now for this exceptional opportunity to lead strategic decision making, technical delivery and market impact, backed by a market-leading international organisation offering an excellent compensation package.

Overview We’re looking for an experienced Head of Programme Management to lead the successful end to end delivery of a diverse portfolio of business and technology transformation projects. This role will oversee the planning, coordination, and execution of strategic programmes across multiple business areas, ensuring delivery is on time, within budget, and aligned with organisational priorities. The ideal candidate will bring strong leadership, excellent stakeholder management skills, and a track record of delivering complex, multi-disciplinary programmes in fast-paced or evolving environments. Key Responsibilities • Oversee the delivery of large-scale, cross functional programmes and projects, ensuring alignment with business strategy and objectives., • Manage all aspects of project governance, planning, budgeting, risk management, and reporting., • Coordinate cross-departmental activities and resources to deliver complex change initiatives effectively., • Develop and maintain portfolio management processes to prioritise initiatives and manage dependencies transparently., • Lead and develop a high-performing programme delivery function, fostering collaboration and continuous improvement., • Manage relationships with business stakeholders, senior leadership, and third-party suppliers to ensure clear communication and accountability., • Implement consistent project management frameworks, tools, and methodologies across all programmes., • Support demand management and project prioritisation processes to align IT and business plans. Measures of Success • Successful delivery of key projects to agreed time, cost, and quality standards., • Clear visibility and reporting across all programmes and portfolios., • Strong stakeholder engagement and satisfaction., • Effective resource and budget management across all delivery activities., • Consistent application of programme management best practices. What Good Looks Like • Proactive, energetic, and delivery focused mindset., • Confident communicator, able to translate complex delivery issues for business and technical audiences., • Resilient and adaptable leader with strong influencing skills., • Collaborative approach with a focus on results, ownership, and accountability., • Attention to detail with the ability to see the bigger picture. Skills & Experience • Meaningful success with Programme Delivery in IT and non IT related projects and programmes. Transformation experience highly regarded., • Proven experience leading large scale transformation or technology-enabled programmes., • Strong people leadership skills with experience managing multi-disciplinary teams and matrix structures., • Demonstrable success in programme and portfolio management, governance, and reporting., • Experience working with both internal delivery teams and external suppliers., • Commercially astute with confidence in managing budgets and contracts., • Knowledge of recognised project management methodologies (e.g. PRINCE2, Agile, MSP). Package and working patterns • Salary £75-£80,000, • Car Allowance - £6k, • Pension - 5%, • Holiday - 26 days holiday + bank hols, • Life Insurance - 4x salary life cover, • Income Protection, • Private Medical Insurance – Family level cover, • Office based in Manchester - this is not a role that can be successfully delivered remotely

Head of Data & AI – Global AI Innovation Initiative Location: Manchester (Hybrid - 2 times per week) Salary: £110K-£140K + Bonus + Benefits We’re working with a multi-£billion global leader in market insights and analytics, operating in over 90 countries, on a multi-million-pound AI transformation programme. This is a rare opportunity to join a build-phase initiative that has already developed advanced machine learning models and is now focused on productising these for real-world, high-impact internal use. You’ll be stepping into a Leading AI position, leading the engineering vision and hands-on delivery for a synthetic data platform that will be deployed to consultants globally. This is a strategic initiative with a budget in the tens of millions of pounds and direct accountability to the C-suite. The platform is expected to generate £5–10M in revenue in its first phase, scaling to £30–50M in the coming years. You’ll be working at the heart of an executive-backed programme, shaping a product that combines LLM agents, digital twins, synthetic data replicates, and agentic workflow modelling—all built on cutting-edge Python, GCP, and Vertex AI foundations. What You’ll Be Doing • Taking full engineering and architectural ownership of a synthetic data platform already in the advanced build phase., • Driving MLOps and production deployment workflows across GCP, Vertex AI, and model lifecycle management., • Making critical design decisions—defending your technical strategy and knowing when to push back., • Collaborating with data scientists, engineers, and external delivery partners to deliver at pace., • Navigating complex political and organisational environments, influencing senior and executive stakeholders., • Operating with direct C-suite engagement in a global organisation with a multi-£billion turnover. What We’re Looking For • Senior engineering authority with proven delivery of ML/MLOps platforms into production., • Hands-on expertise in Python, Cloud and LLM solutions and model lifecycle management., • Ability to operate in a high-visibility, high-stakes environment with resilience and confidence., • Strong stakeholder influence skills, including C-suite interactions., • Track record of owning large-scale, strategic engineering programmes from design to deployment. Why This Role? • Impact & Scale: This is not R&D for R&D’s sake—this is a multi-million-pound, revenue-generating AI initiative., • Innovation: Synthetic data, LLM agents, digital twins, and next-gen agentic workflows., • Visibility: Direct exposure to the executive leadership team of a global market leader., • Growth: Play a pivotal role in modernising a traditional industry through AI. 📩 If you’re a technically astute engineering leader who thrives in complex, high-impact environments, get in touch for a confidential discussion.

We’re excited to be partnering with one of the UKs most prominent eCommerce brands as they embark on a major digital & AI transformation focussed on growth and experience. As part of this, an opportunity has come available for an experienced Senior Engineering Manager to lead and a high-performing and talented team of 30+ engineers. Your mission: enable engineering excellence, drive speed and quality through DevOps and modern architecture, and partner closely with Product and Design to ship features that matter. This is a pivotal leadership role at the heart of a major digital transformation. You’ll play a central role in shaping how we build, scale, and operate our platforms — balancing innovation, resilience, and business outcomes AND combining software engineering, DevOps, and platform thinking to deliver exceptional customer experiences at scale. WHAT EXPERIENCE WILL YOU OFFER? • Proven experience leading engineering teams (25+) in high-growth, product-led organisations., • Deep knowledge of software development languages, cloud platforms (AWS preferred), DevOps/SRE, CICD, TDD., • Experience and/or interest in emerging AI/Data Science & Automation solutions, • Exceptional people leadership: you build empowered, high-trust teams with a strong engineering culture., • Track record of delivering large-scale digital transformation in complex, fast-paced environments., • Strong partner to Product and Commercial teams — you understand how tech drives business growth. RESPONSIBILITIES: Leadership & Strategy • Set the strategic direction for engineering across product squads, platforms, and enabling teams., • Shape the long-term technology roadmap in partnership with Product, Architecture, and Data leaders., • Drive engineering culture, ways of working, and rituals that support speed, quality, and continuous improvement. Team & People • Lead and mentor a diverse group of engineering managers, tech leads, and senior engineers., • Build succession plans and grow internal leadership capabilities., • Promote a high-trust environment with a focus on autonomy, inclusion, and career development. Execution & Delivery • Ensure consistent, high-quality delivery of product features, platform capabilities, and technical initiatives., • Oversee delivery pipelines, velocity, and stability across multiple domains and systems., • Drive the adoption of DevOps, CI/CD, TDD/BDD, and cloud-native development practices. Technology & Operations • Work closely with the Head of Architecture and Platform teams to modernise legacy systems and reduce technical debt., • Promote scalability, resilience, and observability across our engineering landscape., • Own SLAs, operational metrics, and runbooks for engineering-owned systems and services. Cross-functional Collaboration • Act as a key partner to Product, UX, Data, Infrastructure, and Security to align on delivery goals and shared priorities., • Participate in planning cycles, budgeting, OKRs, and quarterly business reviews., • Bring a commercial lens to engineering decisions — balancing innovation with value delivery. WHY JOIN US? A real seat at the table: shaping the future of our platforms, teams, and technology. The scale to make an impact — and the agility to do it fast. A strong leadership team that values autonomy, creativity, and customer-first thinking. Flexible hybrid working, a supportive culture, and significant investment in technology and people. Interested? Let’s build something extraordinary. Apply now or reach out for a confidential conversation.

Head of AI - Electronics & Embedded Systems (Contract) Location: Manchester – Hybrid Contract length: 12 months initially Rate: Competitive - Outside IR35 Join an innovative electronics company backed by one of the UK’s most dynamic investors. Their leadership team has successfully scaled tech businesses across the UK and US. They’re now ready to take their cutting edge products even further by embedding AI at the core of their development roadmap. They’re seeking a Head of AI who can connect the worlds of artificial intelligence and embedded/electronic systems, building and executing an AI strategy that elevates product capability and drives genuine business transformation. If you’re excited by the opportunity to bring AI into an engineering led environment and you want the autonomy to shape and deliver that vision this role is ideal. Skills/ Experience required: • Strong understanding of electronics and embedded systems, • Deep knowledge of AI technologies, strategy, and practical implementation, • The ability to guide an engineering business through meaningful, AI-powered change This is a chance to lead the AI evolution in next generation electronics with the backing of investors who own a broad portfolio of tech businesses, opening the door to future opportunities. Apply now and shape the future of intelligent electronics.

Senior Software Engineer (Backend) – London, UK | Up to £80,000 | Fully Remote or Hybrid Are you a Senior Software Engineer who ships bulletproof, scalable systems that power millions of customer interactions? Do you live to dismantle legacy monoliths and rebuild with clean, modern, cloud-native architecture? Ready to own the backend transformation of the UK’s fastest-growing storage platform? The Company A leading UK storage operator with 28+ self-storage sites and a tech-first, on-demand collection service. Backed by aggressive digital investment, we’re building the most secure, flexible, customer-obsessed platform in the industry. Think scale, speed, and zero legacy drag. The Role You’ll report directly to the Head of Technology & Product and own the entire backend transformation. This is your chance to rebuild a critical national platform from the ground up, replacing legacy systems with a modern, scalable architecture that powers millions of customer interactions every year. You’ll lead a seamless migration with zero downtime, integrate cutting-edge industry solutions, and deliver fast, reliable services that make storage simple, secure, and effortless for everyone. Working in tight 2-week sprints with Product, Operations, and Security, you’ll ship features that don’t just keep the lights on; they drive real growth, delight customers, and shape the future of how the UK moves and protects what matters most. Your Profile • Deep expertise in Microsoft ecosystem: C#, .NET Core, MSSQL, Entity Framework, • Expert in WebAPI, MVC, REST; proven monolith → microservices migrations, • Strong stakeholder comms – fluent English, tech & non-tech audiences, • Bonus: TeamCity, Octopus, Azure/AWS, IoC/DI, • 2.1+ Bachelor’s in CS/STEM or equivalent battle-tested experience Package Up to £80,000 base + Private health, pension matching, staff discounts. Fully remote OR hybrid (London). Equity upside as we scale

Head of Engineering – Manchester Reporting directly to the CTO, this strategic leadership role will help shape and drive the engineering vision, foster a high-performance culture, and lead initiatives around AI adoption, platform scalability, and potential offshore development expansion. About the Role As Head of Engineering, you will be responsible for the performance, direction, and cohesion of the engineering function, with a focus on people, process, and platform delivery. While this is not a hands-on coding role, your leadership will impact every part of the engineering lifecycle, from team structure and Agile maturity to DevSecOps and emerging technology adoption. You will work closely with Product, InfoSec, Operations, and Delivery teams, playing a key role in driving innovation, improving delivery predictability, and scaling high-quality solutions aligned with business needs. Key Responsibilities • Partner with the CTO to define and execute the engineering strategy., • Lead and mentor Engineering Managers and senior technical leaders across multiple domains., • Identify and implement opportunities in AI, machine learning, and predictive analytics., • Oversee the expansion and integration of offshore development teams and delivery partners., • Advance Agile ways of working to improve quality, consistency, and delivery confidence., • Define team structures, roles, and skill sets using clear job specifications and skills matrices., • Champion a DevSecOps culture and embed security, compliance, and scalability in all delivery processes., • Set standards for technical excellence, including architecture, testing, and release governance., • Lead major strategic initiatives including platform re-architecture and tooling modernisation., • Foster a culture of continuous learning, professional development, and staff engagement. What We’re Looking For • Proven experience as a senior, hands-off engineering leader within large-scale or high-availability environments., • Strong background in Agile delivery leadership, process improvement, and engineering transformation., • Experience working closely with C-level stakeholders, especially CTOs or CIOs., • Deep understanding of modern software architecture and DevSecOps principles., • Exposure to, or a strong interest in, AI/ML technologies and their business application., • Ability to scale and integrate offshore engineering teams and delivery partners., • Track record of building and retaining high-performing, motivated technical teams. Why Join • My client is a purpose-led, innovation-focused organisation with a track record of delivering meaningful technology outcomes., • This role offers the opportunity to shape the future of a major platform while working closely with a collaborative executive team., • Benefits include flexible hybrid working, personal development support, CSR days, on-site facilities, birthday leave, and more. Ready to take the next step in your leadership journey? Apply now to join a company that values innovation, purpose, and people at the core of its technology strategy. Head of Engineering – Manchester

ERP (SAP) Business Analyst | Greater Manchester | Junior – Mid | £40,000 - £50,000 SAP | S/4HANA | FICO | BA | SAP Analyst | ECC | Stakeholder Management Are you looking for a flexible role which allows you to pick your start time? Do want to be able to down tools and head to the gym for an hour or two, or be able to drop your kids off at school? I’m currently supporting a leading global independent convenience vendor who are actively growing their SAP Centre of Excellence with an experienced SAP Business Analyst. They have 11 exciting SAP transformation projects ongoing at the moment and need you to come in and bridge the gap between business stakeholders, technical teams and delivery partners to ensure SAP solutions are fit for purpose. No problem If you don’t have all the skills required as they have an extensive training budget so can upskill you in any areas needed – they recently did this for someone in the team who is now certified and has doubled her salary in the 2 years she’s been there! A successful Business Analyst here can expect a salary around the £45,000 mark dependent on experience + extensive benefits including: company bonus, global travel opportunities, a dedicated training budget and flexible start time (between 8am – 10am) and more. Sound interesting? Please click APPLY or get in touch at ERP (SAP) Business Analyst | Greater Manchester | Junior – Mid | £40,000 - £50,000 SAP | S/4HANA | FICO | BA | SAP Analyst | ECC | Stakeholder Management

"A rare, high-leverage role at the intersection of pricing, analytics, and enterprise transformation." There are roles that grow your skills. There are roles that grow your influence. And then there are roles that reshape the trajectory of an entire organisation. Our B2C Consumer client is entering that moment and have a fantastic opportunity available for a Head of Analytics | Data Science to join them and lead them on their global pricing journey. What's the role? "After years of expansion through acquisition, we are now building the analytical foundations that will define our next chapter: clarity, consistency, transparency, and pricing sophistication at true global scale." To set up for today and for the future, we have an opportunity available for some to lead us on our pricing analytics journey. Reporting to the VP Analytics & Data, you’ll sit inches from the CCO, shape conversations with country leaders and finance leaders, and set the rhythm for how pricing evolves over the next 3–5 years. Day-to-day you will: • Engineer the central elasticity capability for the group, robust, scalable, and deployed across our key international markets., • Build regression frameworks, dynamic pricing logic, and headroom analyses that guide both local and group-level decisions., • Fuse competitor intelligence, transaction data, and operational constraints into actionable price pathways., • Translate complex modelling into clear, compelling narratives for the CCO, board members, and country leaders., • Create the pricing architecture that future analysts and markets will build on — your work becomes the standard. We're looking for an experienced Pricing scientist | data leader who thrives on ownership, and you'll be looking for a role where the technical complexity is real, the commercial stakes are high, and the impact is enterprise-wide, then this is the moment to step in. You’ll bring a strong grasp of price–volume–mix relationships, competitive positioning, and margin analysis, along with the judgment to balance rigorous modelling with real-world commercial decision-making. In addition, we’re looking for someone who can demonstrate: • Hands-on expertise in Python (pandas, statsmodels, scikit-learn) and SQL, with the ability to manipulate, analyse, and model very large datasets., • Solid experience applying a range of regression and econometric methods, from OLS and elasticity modelling to fixed/random effects and time-series approaches and validating model performance., • A track record of developing elasticity, demand, or pricing models in multi-site, B2C, retail, healthcare, or similarly complex environments., • Proficiency with Power BI, Excel, and modern data visualisation tools to turn analytical outputs into clear, actionable insights. Apply today with an up to date CV/Profile and the team will be in touch to discuss more.

Job Description Summary Help strengthen our Team as our Head of Network Operations. Capita is seeking a dynamic and experienced Head of Network Operations to lead the strategic and operational management of our network infrastructure across multiple business units. This role is pivotal in ensuring the resilience, performance, and scalability of our network services, supporting mission-critical operations and enabling digital transformation across the organization. What you’ll be doing: Leadership & Strategy • Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support levels., • Define and execute the operational strategy for network services, aligned with Capita’s broader technology and business goals., • Drive continuous improvement initiatives, including automation, monitoring, and proactive incident management. Operational Excellence • Oversee 24/7 network operations, ensuring high availability, performance, and security of all network services., • Manage major incidents and escalations, ensuring timely resolution and effective communication with stakeholders., • Own the operational KPIs and SLAs, ensuring compliance and reporting against agreed metrics., • Collaboration & Stakeholder Engagement, • Work closely with Design, Delivery, and Security teams to ensure seamless integration and transition of network solutions., • Partner with business units to understand requirements and deliver scalable, secure, and cost-effective network solutions., • Engage with vendors and service providers to manage contracts, performance, and service delivery. Risk & Compliance • Ensure network operations adhere to regulatory, security, and compliance standards., • Lead risk assessments and mitigation strategies for network infrastructure and services., • Budget & Resource Management, • Manage operational budgets, including forecasting, costs, and resource planning., • Support workforce planning, including shift patterns and allowances to ensure coverage and retention. What we are looking for: • Proven experience in leading large-scale network operations in a complex, multi-site environment., • Strong technical background in enterprise networking (Cisco, Juniper, SD-WAN, cloud networking)., • Experience managing 24/7 operations and shift-based teams., • Excellent leadership, communication, and stakeholder management skills., • Strong understanding of ITIL, incident/problem/change management processes., • Experience with network monitoring and automation tools., • Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: • CCNP/CCIE or equivalent certifications., • ITIL Foundation or higher., • Experience in service provider or managed services environments., • Familiarity with cloud platforms (Azure, AWS) and hybrid networking models. What you’ll be doing: Leadership & Strategy • Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support levels., • Define and execute the operational strategy for network services, aligned with Capita’s broader technology and business goals., • Drive continuous improvement initiatives, including automation, monitoring, and proactive incident management. Operational Excellence • Oversee 24/7 network operations, ensuring high availability, performance, and security of all network services., • Manage major incidents and escalations, ensuring timely resolution and effective communication with stakeholders., • Own the operational KPIs and SLAs, ensuring compliance and reporting against agreed metrics., • Collaboration & Stakeholder Engagement, • Work closely with Design, Delivery, and Security teams to ensure seamless integration and transition of network solutions., • Partner with business units to understand requirements and deliver scalable, secure, and cost-effective network solutions., • Engage with vendors and service providers to manage contracts, performance, and service delivery. Risk & Compliance • Ensure network operations adhere to regulatory, security, and compliance standards., • Lead risk assessments and mitigation strategies for network infrastructure and services., • Budget & Resource Management, • Manage operational budgets, including forecasting, costs, and resource planning., • Support workforce planning, including shift patterns and allowances to ensure coverage and retention. What we are looking for: • Proven experience in leading large-scale network operations in a complex, multi-site environment., • Strong technical background in enterprise networking (Cisco, Juniper, SD-WAN, cloud networking)., • Experience managing 24/7 operations and shift-based teams., • Excellent leadership, communication, and stakeholder management skills., • Strong understanding of ITIL, incident/problem/change management processes., • Experience with network monitoring and automation tools., • Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: • CCNP/CCIE or equivalent certifications., • ITIL Foundation or higher., • Experience in service provider or managed services environments., • Familiarity with cloud platforms (Azure, AWS) and hybrid networking models. About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. Check out our website ___ for more information What’s in it for you? • 23 days’ annual leave rising to 27 days holiday in time with the opportunity to buy extra leave, • company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more, • volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office, • access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform, • opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose 🤝 Customer first, always 🧑 💻 Fearless innovation ✅ Achieve together 💙 Everyone is valued

Senior Functional Consultant – D365 Customer Engagement (CE) £70,000 – £100,000 + Benefits UK-Wide | Hybrid | 3 Days Onsite (Nearest Office) We’re supporting a globally recognised consulting organisation who are in a period of significant expansion across their Dynamics 365 Customer Engagement practice. They are looking for a Senior Functional Consultant to play a key role in leading CE workstreams across enterprise-scale programmes, working with well-known clients across a mix of industries. This is not just configuration and delivery. It’s a chance to shape solution design, influence strategy, guide customers through transformation, and mentor internal teams as the practice continues to grow. What You'll Be Doing: • Leading functional workstreams from discovery through to deployment, • Working closely with client stakeholders, Microsoft, and near/offshore delivery teams, • Producing and presenting solution options (HLD / LLD), • Providing functional leadership across analysis, design, testing, data migration & cutover, • Coaching and mentoring consultants within the CE practice, • Supporting on bids, demos, proposals, and wider go-to-market initiatives What They're Looking For: • Strong experience delivering Dynamics 365 CE solutions in a consulting or partner environment, • Hands-on design and configuration experience across Sales, Customer Service, Customer Insights or CCaaS, • Confident leading customer workshops and explanation of solution options, • Experience guiding workstreams and working with cross-functional teams, • Comfortable engaging with C-suite and senior business stakeholders, • Power Platform understanding (Power Apps / Power Automate) is beneficial Why This Could Be a Strong Move: • Opportunity to influence and grow a CE practice, not just deliver, • Strong learning and development pathways, with support for certifications, • Exposure to major enterprise transformation programmes, • Real progression into Practice Leadership / Head of / Director track over time Package: • £70,000 – £100,000 depending on experience, • Excellent benefits & bonus scheme, • Hybrid working – 3 days onsite per week (closest office)

Annata operates a global support team with regional support locations in the UK, Malaysia and the US, enabling our customers and partners to be serviced 24 hours a day, 5 days a week. The global team operates as a single business unit, managed by the Head of Global Support, sharing unified processes and workloads with regional support management. The Support Delivery Lead role will work as part of the EMEA Support team, reporting to the EMEA Regional Support Manager. As a Delivery Lead you will be involved in dealing with supporting standard Microsoft Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs of our Customers and Partners as part of their continuous improvement projects. In addition, you will be assigned to a number of customers and partners, becoming their main day-to-day contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: • Ability to triage a support ticket, • Able to follow support processes, • Applying knowledge to be able to replicate and progress the ticket, • Effective communication to the customer and internally with colleagues, • Completing standard documentation, • Prioritization of work, • Ticket turnaround to ensure that customer SLAs are met, • Logging tickets through to 3rd parties as/when required, • Responsible for completing internal acceptance testing of fixes and solutions 2. Maintain customer and partner engagement with regular calls to discuss ticket updates and requests., 3. Manage the D365 service updates when applicable., 4. Manage customer Business as Usual (BAU) releases when applicable., 5. Customer change requests – Involved in completing functional design documentation and providing estimates to the customer for the requested work., 6. Project management for smaller projects (Under 50 days)., 7. Timely and effective response to requests for advice and/or assistance. Responsibilities: 1. Provide 3rd and 4th line functional support to partners and customers. This includes knowledge of the Standard Dynamics functionality and Annata A365 functionality, setup & configuration, feature management and troubleshooting to establish a root cause., 2. Handle partner and customer incident, request and change request tickets efficiently., 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required., 4. Ensure all support documentation is completed in line with support processes., 5. Work to ensure SLAs are met in line with support agreements., 6. Effective escalation of support tickets where SLA may breach., 7. First point of contact for specific customer and partners. Able to maintain good relationships through engagement, communication and regular meetings., 8. Maintain strong relationships with other departments within Annata, ensuring the customer and partner tickets are resolved quickly., 9. Managing multiple concurrent issues and escalations at any one time. Skills and Experience: Required 1. Extensive Microsoft Dynamics Experience: Minimum of 5 years’ hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE), ideally within a support, customer service, or service delivery environment., 2. Issue & Escalation Management: Proven ability to manage multiple concurrent issues and customer escalations in high-pressure situations, ensuring timely resolution while maintaining high standards of service quality., 3. Problem Solving & Initiative: Self-motivated and proactive in diagnosing and resolving technical and functional issues reported by customers and partners, demonstrating ownership and accountability., 4. Organizational & Prioritization Skills: Strong organizational capabilities with a keen attention to detail, ensuring tasks are prioritized effectively and critical information is clearly communicated and actioned., 5. Communication & Stakeholder Engagement: Excellent interpersonal and communication skills, with the ability to convey technical concepts to non-technical audiences in both written and verbal formats., 6. Customer Service Excellence: Demonstrated ability to manage customer expectations, respond to inquiries professionally, and deliver a consistently positive customer experience., 7. Support Tools & Systems Proficiency: Skilled in using support platforms and ticketing systems to track, manage, and report on customer support activities., 8. Documentation & Knowledge Management: Capable of creating and maintaining support documentation, including FAQs, troubleshooting guides, and knowledge base articles to improve customer self-service and internal efficiency., 9. Stakeholder Relationship Building: Adept at building trust and rapport with internal and external stakeholders, fostering collaborative relationships that support long-term customer success., 10. Cross-Functional Collaboration: Experience working closely with cross-functional teams—including product, engineering, and account management—to resolve complex issues and relay customer feedback effectively., 11. Time Management & Multitasking: Strong time management skills with the ability to handle multiple customer inquiries and support tasks simultaneously, ensuring deadlines and service levels are consistently met., 12. Release & Service Update Management: Prior experience coordinating Microsoft Dynamics BAU (Business-as-Usual) releases and service updates, including planning, communication, and post-release support., 13. Third-Party Ticket Handling: Experience in logging and managing support tickets with external vendors and Microsoft, ensuring accurate tracking and timely follow-up., 14. Reporting & Insights: Proficient in generating reports and dashboards for internal and external stakeholders, providing insights into support performance, customer health, and service trends. Desirable 1. Global Support Experience: Prior experience working within a global or multi-regional support model, demonstrating an understanding of regional service expectations, time zone coordination, and cultural nuances in customer engagement., 2. Project Tracking Tools: Familiarity with project tracking and collaboration tools such as Microsoft Project, Jira, or Asana, with the ability to monitor progress, manage dependencies, and support cross-functional initiatives., 3. Support Analytics & Metrics: Ability to interpret and analyse support data, including ticket trends, resolution times, and customer satisfaction metrics, to identify areas for improvement and inform strategic decisions., 4. Microsoft Dynamics Dual Write: Experience with Microsoft Dynamics Dual Write integration between F&O and CE is preferred, including understanding of data synchronization and troubleshooting common sync issues., 5. SQL Server Management Studio (SSMS): Proficient in using Microsoft SQL Server Management Studio for querying databases, investigating data-related issues, and supporting root cause analysis., 6. Microsoft Azure DevOps: Skilled in using Microsoft Azure DevOps for managing work items, tracking development tasks, and collaborating with engineering teams on issue resolution and release planning., 7. Change Management & ITIL Framework: Familiarity with formal change management processes, ideally aligned with ITIL best practices, including experience in managing service transitions, approvals, and communications. Education: Bachelor’s Degree in Computer Science, Business Administration, Information Technology, or a related field. What Annata Stands For: Annata is a Microsoft Global Independent Software Vendor (ISV) since 2001. With its roots in Iceland, Annata is one of the leading global ISVs and industry partners from Microsoft with offices in all continents. Built on Microsoft Dynamics 365, our A365 solution offers a comprehensive suite of capabilities designed to propel automotive, trucks & buses, and equipment businesses into the realm of digital transformation. Our team consists of employees with different nationalities, origins, religions, and cultural backgrounds. We actively support diversity and demand our employees to respect different opinions and lifestyles. In virtual teams, we utilize the know-how of our international colleagues and secure the maximal output for our clients. We appreciate personal contact with our customers and colleagues, but we also aim to reduce travel to a sensible level – in order to support our employee’s work/life balance and to reduce our ecological footprint.

Head of IT Operations 📍 Remote (UK-based) | ⏳ 6-Month Contract | 💼 £450 - £550pd Inside IR35 We’re supporting an organisation undergoing a period of significant change, and they’re seeking an experienced Interim Head of IT Operations to step in and provide leadership across day-to-day technology operations. Acting as the deputy to the Head of IT & Data, you’ll play a crucial role in keeping services stable, teams aligned, and delivery moving forward while the wider transformation takes shape. What You’ll Be Doing • Take operational ownership of IT services, ensuring continuity, reliability, and strong performance., • Act as second-in-command to the Head of IT & Data, representing them as needed in meetings and decision-making., • Guide teams responsible for infrastructure, service delivery, and data governance (around 40 people, including direct reports)., • Manage BAU activity and smaller non-CRM projects to maintain business performance., • Drive improvement through automation, better tooling, and process optimisation., • Support financial and resource planning across IT and Data teams., • Champion compliance, security, and governance best practices., • Promote a positive team culture built around collaboration, transparency, and accountability. About You • A seasoned IT operations or infrastructure leader with experience in complex environments., • Comfortable deputising for a senior IT leader, maintaining momentum at both operational and strategic levels., • Excellent at delivery, communication, and stakeholder management., • Confident managing mixed technical and data-focused teams., • Educated to degree level, with relevant technical or management qualifications (postgrad desirable). Contract Snapshot • Duration: 6 months, • Status: Outside IR35, • Location: Fully remote within the UK, • Start: ASAP

Vix Technology is a global leader in providing innovative solutions for public transit, believing that accessibility should be a standard. With over 35 years of experience and systems deployed in more than 200 cities worldwide, we take a modular approach to integrate various partners and technologies, creating best-in-class solutions. Our dynamic team consists of over 450 dedicated professionals across 12 offices globally, spanning APAC, Europe, and North America. We pride ourselves on fostering a flexible and collaborative work environment that empowers our employees to connect and excel. If you are passionate about making a difference in public transportation and thrive in a team-focused atmosphere, we invite you to apply and contribute to our vision of a more connected world. The ability to attend our Manchester offices on-site, full time, 5 days per week is a requirement for this role. Find out more about your new workplace! We’re excited to introduce a new opportunity in Manchester to join our dynamic Engineering team as an Engineering Manager, based at our brand-new flagship office in the heart of the city. This is not a role for someone who wants to sit back and wait for work to come to them — we’re looking for a high performer who thrives in a fast-paced environment, takes initiative, and actively drives results. You’ll take ownership of our critical corporate applications, ensuring they run at peak performance while also leading transformation projects that will shape the future of our business systems. You’ll be expected to analyse how we use our applications, identify areas for improvement, and automate processes to make our operations more efficient. This is a role for someone who moves quickly, thinks critically, and works collaboratively to make an impact every day. Requirements Lead and manage a team of engineers to deliver high quality software solutions that meet agreed timelines, standards, and business objectives. Set clear expectations, establish measurable goals, and actively drive a culture of accountability and high performance across the team. Provide coaching, feedback, and development opportunities to direct reports to build capability and career growth. Partner with Product Managers, Project Managers, and other Engineering Managers to align delivery priorities and manage dependencies. Oversee end-to-end delivery within the engineering function, from planning and estimation to release and post deployment support. Drive consistency in engineering practices, including code quality, architecture standards, and operational readiness. Identify, manage, and mitigate delivery risks across projects and teams. Contribute to workforce planning, recruitment, and onboarding to ensure optimal team structure and capability. Support the Head of Engineering and Team Leader in implementing engineering wide initiatives, metrics, and process improvements. Benefits Besides the opportunity to work for a global company that is customer and people focused, we offer: A focus on learning and development A great team of like-minded professionals Private Healthcare Income Protection Scheme Pension Group Life Assurance Cycle to Work Scheme Electric Car Benefit Scheme Employee Assistance Programme Eyecare and Optometry Vouchers Sounds good? Then apply now. Get on board today! Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK, with current full time work rights for the United Kingdom, currently residing in the UK. No recruitment agencies, please! We won’t accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.

🏆 Head of Professional Services Sales — IBM Maximo / EAM Solutions 📍 Remote (Global) | 🌍 Relocation Sponsorship: Dubai option (Tax-Free Earnings) 💼 Department: Professional Services | Company: MaxAccelerate Technology Group 🚀 About MaxAccelerate At MaxAccelerate , we’re on a mission to bring the world of technology together — combining IBM Maximo , AI-driven data intelligence , and next-generation professional services into one powerful ecosystem. We partner with some of the world’s largest enterprises and IBM Business Partners to deliver high-impact EAM solutions, digital transformations, supporting partners and our end clinets globally... This is your chance to join a fast-growing global technology group , work with world-class teams, and help reshape how organizations manage and optimize their assets. 💡 About the Role We’re looking for a Head of Professional Services Sales — a commercially driven leader with a deep understanding of enterprise consulting and a passion for customer success. In this role, you’ll own the global sales strategy for our IBM Maximo and EAM professional services portfolio. You’ll build relationships with major enterprise clients, develop strategic partnerships, and lead high-value deals that transform how companies operate. This isn’t a technical role — it’s about vision, relationships, and results. You’ll be the face of MaxAccelerate to the market: driving growth, inspiring clients, and shaping the future of EAM solutions worldwide. 🔧 What You’ll Do Lead the Professional Services sales strategy for IBM Maximo, MAS 9, and EAM transformation projects. Identify and close new business opportunities across key industries (utilities, transport, manufacturing, government). Build and nurture long-term client and partner relationships. Develop proposals, lead negotiations, and secure multi-year service engagements. Collaborate closely with our delivery and marketing teams to align resources and go-to-market efforts. Represent MaxAccelerate at industry events, IBM partner summits, and webinars . Expand adjacent service lines, including MAS upgrades, managed services, and AI-driven reporting (DataMax AI). 🧠 What You’ll Bring Proven track record in professional services or EAM sales , ideally with IBM Maximo or similar enterprise software. Experience in solution selling , enterprise consulting , or partner management . Strong commercial and negotiation skills with C-level clients. Understanding of Maximo / MAS 8–9 ecosystem, upgrades, and implementation lifecycles (advantageous). Self-driven, entrepreneurial mindset — able to work remotely and deliver results. Excellent presentation and communication skills. ✨ Why Join Us Be part of a global technology group transforming the EAM industry. Work with cutting-edge solutions including DataMax AI and IBM Maximo MAS 9 . Collaborate with world-class consultants and AI specialists. Remote-first environment — work from anywhere. Relocation sponsorship to Dubai with tax-free earnings option. Competitive base salary + up to 25% commission on closed deals. Fast-track career growth within a high-performing international team. 🌟 Perks ✅ Competitive salary + uncapped commission ✅ Remote / flexibility ✅ Dubai sponsorship opportunity ✅ Fast Track to own your own Business Unit with Share options. ✅ Be part of a high-growth, AI-powered future 📩 Ready to accelerate your career? Join us and be part of a team that’s redefining the future of asset management, data, and AI. Requirements ✅ Requirements 🎯 Experience Minimum 5–7 years’ experience in enterprise professional services sales , ideally within IBM Maximo / EAM, ERP, or digital transformation domains. Proven record of achieving or exceeding annual sales quotas in professional or consulting services. Experience working directly with or for IBM , IBM Business Partners , or within the Maximo ecosystem (strong advantage). Demonstrated success in building and managing C-level relationships across enterprise accounts. Background in solution-based selling professional serives... (rather than product-only sales). Experience structuring and closing multi-year service contracts , SOWs , and framework agreements . 🧠 Knowledge Technical Understanding Strong working knowledge of IBM Maximo / MAS 8–9 , or similar enterprise asset management (EAM) platforms. Understanding of EAM implementation lifecycles , upgrades, and managed services delivery models. Knowledge of enterprise IT environments (Azure, AWS, or IBM Cloud), service models, and client governance structures. 💬 Skills Competencies Excellent communication, presentation, and negotiation skills. Strong commercial acumen with ability to build compelling business cases and ROI-driven proposals. Strategic thinker who can translate technical capability into customer value. Confident leading workshops, bids, and solution presentations . High level of organizational discipline and ability to manage multiple complex opportunities simultaneously. Collaborative leadership style — comfortable working across technical delivery, marketing, and partner teams. 💼 Education Certifications Required: Bachelor’s degree in Business, Engineering, Computer Science, or related field. Preferred: MBA or postgraduate qualification. Desirable: IBM Maximo, ITIL, or cloud certifications (Azure / AWS / IBM). 🌍 Other Requirements Ability to work independently in a remote, international environment . Willingness to travel occasionally for client meetings, conferences, or partner events. Eligible to relocate to Dubai (company sponsorship available). Fluent in English ; additional languages are an advantage. Benefits ✅ Competitive salary + uncapped commission up to 25% commission ✅ Remote / hybrid flexibility ✅ Dubai sponsorship opportunity ✅ Access to global enterprise projects ✅ Be part of a high-growth, AI-powered future

About the Opportunity: Stanley House Consulting, representing a global leader in personalised education, is searching for an experienced Education Operations Coach. This role is designed for senior professionals (8+ years’ experience) with a strong background in education, EdTech, operations, professional services, or consulting, who are passionate about optimizing and scaling learning delivery across a thriving franchise network. Key Responsibilities: • Coach franchise leaders and teams on operational excellence and scalable learning practices, • Implement best-in-class systems for tutor recruitment, onboarding, and performance management, • Drive process improvement, data-driven decision-making, and continuous quality enhancement, • Support change management, training delivery, and team development initiatives, • Facilitate peer mentoring, workshops, and operational troubleshooting Who Should Apply: • Senior professionals in Operations, Program Delivery, Strategy, Business Development, or Customer Success, • Experience with educational program management, team leadership, or L&D transformation, • Strong analytical, communication, and mentoring skills, • Driven to empower teams and elevate educational impact What’s on Offer: • Flexible or fractional coaching role with national impact, • Collaborate with a high-performing, mission-driven leadership community, • Influence best practices and operational excellence across a respected education network, • Supported by Stanley House Consulting and a renowned EdTech client How to Apply: Ready to coach the next generation of learning leaders? Apply now for a confidential discussion.

Job Title: Director, Chemical Manufacturing Location: Remote (UK) — must align with UK / US / Switzerland time zones Reporting To: Senior Director, Chemical Manufacturing Employment Type: Full‑time Role Summary Lead and oversee external chemical manufacturing operations under cGMP for drug‑linker/toxin intermediates and associated raw materials, collaborating with global CMOs and internal teams including Supply Chain, QA, QC, Legal, Project Management and Regulatory Affairs. Key Responsibilities • Serve as technical lead for selected CMO partnerships, ensuring timely delivery, risk‑mitigation and compliance., • Manage manufacturing of critical intermediates and raw materials to support clinical and/or commercial supply., • Assist supply planning, budgeting and contract tracking via ERP systems in collaboration with Legal and Finance., • Support regulatory submissions & health authority responses; lead quality system activities (change control, deviations, CAPAs)., • Review and approve batch records, protocols and reports from CMOs., • Provide oversight (including ‘Person‑in‑Plant’ when required) during PPQ and commercial manufacturing campaigns., • Present insights internally across functions and travel internationally (~20%, mainly Europe/Asia). Requirements • PhD in Chemistry preferred; MS or BSc considered with strong industrial experience., • 10+ years in chemical manufacturing of small molecule APIs, especially in GMP environments; contract manufacturing experience preferred., • Deep knowledge of chemical manufacturing best practices (including PPQ), quality systems (change control, deviations, CAPA) and regulatory submissions., • Strong organic chemistry background; ability to influence in matrix settings; excellent verbal and written English communication., • Comfortable making decisions with incomplete data and working across multiple time‑zones. Why This Role Matters This is an impactful leadership position at the heart of manufacturing operations, enabling supply of critical chemical intermediates for innovative therapies, in a global, remote‑friendly environment. Ready to join a high-impact team driving digital transformation? About Planet Pharma: Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Please click ‘apply’ or contact Augustus Chukwuma (Recruitment Team Lead) at Planet Pharma for more information: E:

Head of Finance Transformation – Hybrid (UK) – Outside IR35 The Opportunity: We’re partnered with a leading professional services organisation embarking on a major Finance Transformation Programme centred around the implementation of Dynamics 365 Finance & Operations (F&O). They’re seeking an experienced Head of Finance Transformation to take ownership of the end-to-end finance transformation agenda - shaping strategy, driving process change, and ensuring the successful delivery and adoption of D365 F&O across the global Finance function. This is a pivotal leadership role bridging Finance, Technology, and Change, with the mandate to define and deliver a best-in-class operating model for the future. Key Responsibilities: • Lead the overarching Finance Transformation strategy, ensuring alignment with business objectives and D365 F&O programme goals., • Oversee the design and implementation of target operating models, processes, and governance structures., • Act as the executive bridge between Finance leadership, technology teams, and programme delivery., • Drive business readiness, stakeholder engagement, and organisational change across the Finance function., • Provide strategic direction to the D365 F&O Finance workstream, ensuring consistency, quality, and control., • Establish transformation roadmaps, KPIs, and benefits tracking to measure programme success., • Partner with the CFO, programme team, and external partners to ensure delivery excellence., • Champion continuous improvement and post-implementation optimisation within Finance operations. Candidate Profile: • Proven track record of leading large-scale Finance Transformation programmes within complex, multi-entity organisations., • Deep understanding of D365 Finance & Operations (F&O) and its impact on Finance processes., • Strong background in Finance process design, operating model transformation, and business change., • Senior stakeholder management and leadership experience across global or matrix environments., • Comfortable operating at both strategic and hands-on delivery levels., • Experience within professional services, consulting, or large corporate settings preferred., • Excellent communication, influencing, and governance skills., • Track record of delivering measurable value through transformation and technology enablement. Contract: Outside IR35 Location: Hybrid (UK) Start: ASAP If you’re a senior transformation leader with a passion for driving Finance excellence through D365 F&O, we’d love to hear from you.

Global Category Manager - IT | £70,000 to £85,000 | 20% bonus | 10% matched pension | Healthcare | + many more benefits | Mostly REMOTE with occasional office visits - Offices based in: London, Surrey, Hampshire or Warwickshire A brand new role working for a well-respected Financial Services business, who are adding to the team an IT Category Manager, reporting into the Head of IT Procurement to take ownership of the IT category, supporting on large complex and strategic projects, whilst still looking for the best commercial value. This role requires a candidate with extensive IT Category Management, who regularly manage CTO/CIO level stakeholders and have proven experience of doing this. Due to joining in the midst of a big transformation, with a technology focus you will need to be able to work at pace, multiple projects at once and manage your time whilst things can be slightly manic. Role and responsibilities: • Create IT strategy through to the delivery and performance including year on year annualised savings, • Develop group wide category plans and strategies to ensure alignment for the group, leveraging suppliers to support local offices, • Support the development of global category strategies to a clear and prioritised pipeline of sourcing projects, • Engage, manage and influence senior stakeholders from Director to Board level to ensure buy-in, utilising strong market knowledge, • Build relationships with key stakeholders to ensure a rounded knowledge of a suppliers performance, • Monitor supplier risk and performance through reporting tools and business feedback, • Be a Procurement role model by living company values, consistently delivering to the high standards expected, promoting procurement through relationships, • On top over delivering strategic projects, ensure the business is getting the best service in line with cost efficiency Experience and requirements: • Deep technical category experience within Technology, covering a wide range of sub-categories, • Previous experience working on complex global projects, dealing with Tier 1 suppliers of significant values, • Confident in engaging and influencing senior level stakeholders, and across various regions, • A highly strategic mindset when approaching procurement, suppliers and business needs, • Will have a track record of IT category management, effecting change and continuous improvement through implementation of innovative category strategies, • Excellent communications skills when dealing with contacts in different cultures and countries, • Able to adapt in a very fast paced, continuously changing environment, • MCIPS qualified, nice to have but not essential

Director/Head of Procurement – Higher Education Sector Salary: £75k - £90k Contract Type: Permanent (also open to temp-to-perm) Are you an experienced procurement leader ready to drive transformation across a complex, multi-faceted organisation? We’re seeking a Head of Procurement to lead a small but high-impact team, oversee major procurement activity, and play a pivotal role in shaping the organisation’s procurement strategy during an exciting period of change. About the Role Reporting to the Director of Finance, you will lead and deliver a comprehensive procurement function that supports the organisation’s strategic, commercial, and operational goals. This is a hands-on leadership role, combining strategic oversight with delivery across key spend categories including Property & Facilities Management, Technology, Professional Services, People, and Corporate Services. Key Responsibilities • Lead on major procurement projects and high-value categories of expenditure., • Oversee high-risk procurement activity and ensure best practice across all stages., • Develop and implement a Procurement Strategy and category management plans aligned with organisational objectives., • Drive procurement transformation, delivering measurable savings and efficiency improvements., • Negotiate robust commercial agreements with suppliers, optimising value for money and reducing supplier base complexity., • Champion early engagement of procurement in business decision-making., • Coach and develop procurement professionals and stakeholders across the organisation., • Ensure sustainability and CSR commitments are embedded in all procurement activity., • Manage supplier performance and end-to-end relationship management. About You You’re a strategic and commercially minded procurement professional with a proven record of leading teams and delivering impactful change in complex environments. You have excellent stakeholder engagement skills and thrive in a collaborative, transformative culture. Essential Experience & Skills • Significant experience leading procurement across diverse spend categories., • Strong category knowledge in areas such as IT and Facilities., • Deep understanding of end-to-end procurement processes and strategic sourcing methodologies., • Proven ability to influence senior stakeholders and negotiate high-value contracts., • Experience implementing procurement systems and driving transformation (people, process, and technology)., • Strong leadership and people development skills., • Degree-level education (or equivalent) and MCIPS qualification. Desirable • Awareness of public sector procurement legislation., • Experience within the higher education, public, or not-for-profit sectors.

Head of Facilities Management and Project Optimisation (12-Month FTC) UK-based | £90,000 – £100,000 + benefits | Field-based with travel An exciting opportunity has arisen for an experienced Facilities Management Project Manager to lead a major transformation project within a leading food and hospitality group. This 12-month fixed-term contract will see you driving the optimisation of facilities systems, compliance, and supplier performance across a large multi-site estate. Key Responsibilities: • Lead the design, deployment, and optimisation of CAFM and facilities systems to improve maintenance delivery and compliance., • Act as a strategic partner to operational and senior leadership teams, identifying and implementing opportunities for efficiency and cost improvement., • Oversee supplier performance, ensuring service quality, PPM compliance, and commercial value across multiple sites., • Translate complex data into actionable insights using performance dashboards and reporting tools., • Champion continuous improvement, standardisation, and best practice across maintenance processes., • Build strong cross-functional relationships across Operations, Finance, IT, and external partners to ensure successful delivery. What We’re Looking For: • Proven background in project management or facilities operations, ideally within hospitality, retail, or multi-site environments., • Experience implementing or managing CAFM or asset management systems., • Strong understanding of PPM compliance, maintenance performance, and supplier management., • Excellent stakeholder management, communication, and influencing skills., • Analytical mindset with proficiency in Power BI, CAFM, or ERP systems., • Project management certification (PMP, PRINCE2, or equivalent) desirable. Job Reference: PR028379 +44 (0)7771374130

Senior Manager, Employee Relations (12 Month FTC) Annapurna HR have been engaged to find an Employee Relations Senior Manager to join a leading professional services institution going through a large period of transformation and business change. The successful candidate will have previous experience driving strategic change and engagement across Employee Relations, specifically in relation to strategic matters, service delivery, projects and continuous improvement. The Role: * Support the Head of Employee Relations in the execution of the ER strategy, ensuring all initiatives align with business objectives. * Ensures service delivery standards and performance against SLAs and KPIs. * Develop initiatives that elevate the Employee Relations experience. * Lead on the effective and timely resolution of Employee Relations matters, including complex casework and organisational change. * Build credible, trusted relationships with stakeholders across the business to deliver commercial, risk-based people solutions that align with the organisations goals and values. * Ensure Employee Relations processes are market-leading and effectively leverage technology and automation. Requirements: * Strong experience across the full spectrum of Employee Relations. * Broader HR experience covering HR Operations and Service Delivery aspects. * Experience managing standards and performance against SLAs and KPIs. * Experience managing competing deadlines and priorities simultaneously. * Strong stakeholder manager with experience fostering strong and meaningful relationships across a matrixed organisation. This is a fantastic opportunity to be part of a fast-paced, changing organisation and evolving team. This role is an initial 12 Month FTC paying up to £85,000 DOE + benefits. Please get in touch if this role could be of interest!

Delivery Manager – Contract - Challenger Bank - Digital Transformation An experienced Delivery Manager is required by a UK Mid-Sized bank to work within their existing Change & Transformation team to optimize delivery of a concurrent and inter-dependant portfolio of projects. Working across multiple workstreams, you will ensure alignment with broader strategic goals, product roadmaps, and business outcomes, resolving impediments and dependencies across multiple projects or business units. The expectation is that the role can be performed on a hybrid basis so you must be able to attend one of the business’s offices twice weekly. Offices are predominantly in the North West, South West, North East and London. The Opportunity: Are you an accomplished Delivery Manager with a proven track record of successfully guiding complex initiatives from conception through to operational handover? We are seeking a dynamic and results-driven individual to join a growing team as a Delivery Manager, playing a crucial role in efforts to enhance the bank’s digital offering and core banking platform. You will be responsible for orchestrating the successful delivery of key strategic initiatives, ensuring they align with the ambitious mission and objectives. This is a fantastic opportunity to make a tangible impact, collaborating with diverse teams and senior stakeholders within a supportive and forward-thinking mid-sized UK bank. What You'll Do: As a Delivery Manager, you will be accountable for the end-to-end success of your assigned initiatives, including: Strategic Planning & Oversight: • Craft and manage the overall delivery plan for your initiatives., • Ensure alignment of initiatives with our overarching Mission and Bank objectives, in collaboration with the Head of Delivery., • Manage initiative scope and resources effectively to support successful delivery and the Early Life Support period. Execution & Issue Resolution: • Proactively identify, manage, and resolve cross-functional issues, internal and external blockers, or impediments at the initiative level., • Manage and report on internal and external dependencies and assumptions. Stakeholder & Vendor Management: • Work collaboratively with the wider organisation to secure necessary sign-offs and ensure seamless handover to Operations., • Manage operational relationships with suppliers as required. Reporting & Financial Management: • Accurately estimate, manage, and report on initiative finances, ensuring adherence to the agreed budget., • Monitor and report on initiative progress and performance, providing timely status reports to the Head of Delivery, Initiative Sponsor, and other key stakeholders., • Ensure all necessary information is available for cross-programme status evaluation. Accountability: • Ultimately accountable for the success of your initiatives and meeting all agreed budgetary and delivery targets. What We're Looking For: • Proven experience as a Delivery Manager within the financial services sector, ideally at a mid-sized UK bank., • Demonstrable experience managing complex initiatives from planning through to operational handover., • Strong financial management skills, including budgeting, forecasting, and reporting., • Exceptional stakeholder management and communication abilities, capable of engaging at all levels., • A proactive problem-solver with a keen eye for identifying and mitigating risks and issues., • Experience working in environments with significant internal and external dependencies., • Familiarity with various project methodologies (e.g., Agile, Waterfall, Hybrid)., • A track record of driving initiatives to successful completion within agreed scope and budget. Do you want to apply your experience and skills helping a team dedicated to innovation and excellence in a positive, friendly and collaborative culture? Then ping your CV over and get involved! #DeliveryManager #ProjectManager #ProgrammeManager #BankingJobs #FinancialServices #ProjectDelivery #Transformation #Fintech

Job Title: Integrated Facilities Management (IFM) Director Reporting to: Managing Director, PFM Location Manchester or London - Working pattern - On-site at either Head Office with regional travel Main Purpose Lead the delivery of high-quality, compliant, and customer-focused facilities management services across a diverse portfolio of offices and shopping centres. The role will drive the change from a mixed delivery model to a fully integrated TFM operation, ensuring consistent standards, robust systems and processes, and the effective use of technology. Implement operational change, standardisation, culture development support new business development and continuous improvement initiatives to deliver safe, efficient, and value-for-money services while enhancing the customer experience. Maximise in-house service delivery models, insourcing where necessary to improve quality, control, and cost efficiency. With our strategy around retail we will need the ideal candidate to have some experience in shopping centres. Overview of Duties Provide operational leadership for the delivery of Integrated Facilities Management (IFM) services across a large, multi-site portfolio. Overseeing the integration of directly delivered and contract-managed services, maximising in-house delivery models where these offer quality, control, or cost benefits, and embedding consistent operating standards, systems, and processes. Champion customer service, compliance, and innovation, leveraging technology such as CAFM to enhance efficiency and transparency, while building and developing a high-performing operational team. Key Responsibilities Operational Change Management & Service Mobilisation • Lead the transition to a consistent, integrated FM operating model, optimising directly delivered and contract-managed services, • Drive the maximisation of in-house delivery models, identifying opportunities to insource services where this delivers strategic, operational, or commercial benefits, • Embed a culture of continuous improvement and service excellence across all FM operations, • Lead a multi-year transformation programme to re-architect FM service delivery models across the business, • Drive insourcing/outsourcing strategies to optimise cost, quality, and control, including re-engineering supply chain models, • Lead workforce upskilling to ensure future capability in integrated FM delivery Increase revenues and profitability • Identify internal and external opportunities for revenue growth increasing profitability, • Support the development of new service offerings for PFM to increase attractiveness to new markets and increase profitability Standards, Systems & Processes • Define, implement, and maintain consistent operating standards across all sites, aligned to statutory requirements, industry best practice, and company policy, • Embed sustainability and ESG considerations into all FM standards and processes, including energy efficiency, waste reduction, responsible procurement, and carbon reduction initiatives, ensuring alignment with Praxis’ wider EST strategy, • Work with the Praxis Senior Leadership Team to agree, develop, implement and embed standardised FM processes, procedures, and performance frameworks to ensure industry-leading, consistent levels of delivery Technology & CAFM Utilisation • Hold core accountability for CAFM and FM technology implementation – full lifecycle rollout experience must be evidenced as an essential requirement, • Oversee the selection, implementation, and optimisation of FM technology platforms, including CAFM and mobile workforce management tools, • Ensure data accuracy, robust performance reporting, and integration of technology into daily operations to drive efficiency, statutory compliance and continuous improvement Customer Service & Stakeholder Engagement • Ensure FM services enhance the experience of tenants, customers, and colleagues through proactive communication and responsive service delivery, • Act as the senior customer service lead for PFM, managing escalations and fostering positive relationships with key stakeholders, • Hold an expanded remit to act as the senior client-facing lead for external revenue contracts, building and maintaining relationships with new and existing clients to support business growth, • Represent PFM in external forums and client engagements, ensuring service delivery standards drive customer retention and new contract opportunities People Leadership & Performance Management • Lead, inspire, and develop FM operational teams, ensuring clear objectives, regular performance reviews, and effective succession planning, • Establish and deliver training programmes to build technical, customer service, and compliance capabilities, • Drive the upskilling of the workforce in integrated service delivery to ensure future capability, • Create a pipeline of capable leaders by embedding structured succession planning and professional development frameworks Financial & Contract Management • Manage operational budgets, ensuring cost control, accurate forecasting, and delivery of value for money, • Oversee supplier relationships, contract performance, and commercial negotiations to ensure high service quality and contractual compliance, • Evaluate service delivery models to determine where insourcing offers better value or quality outcomes Skills and experience: • Proven leadership experience in multi-site, multi-service FM operations including Hard FM and soft services within a TFM environment, • Experience with shopping centres, • A track record of external business development, including winning new FM contracts and generating revenue growth across multiple sectors, • Success in the delivery of multi-year transformation programmes and service mobilisation in complex portfolios, as well as insourcing/outsourcing strategies and the redesign of operating models, • Demonstrable experience in maximising in-house delivery models to improve service quality, control, and cost efficiency, • Core accountability for CAFM and FM technology implementation with evidenced experience in full lifecycle roll-out, • Demonstrable commitment to customer service excellence, imparting this ethos throughout PFM, • Results orientated, demonstrating a commitment to the delivery of KPIs, SLAs and objectives Personable Attributes: • Excellent stakeholder engagement and communication skills including effective influencing, negotiation and presentation skills, • Commercially astute with strong budget and contract management experience, • Strategic thinker with a pragmatic hands-on approach, • Ability to demonstrate credibility and gravitas, • Competent developer of people, training the teams in an informative and engaging manner, • Ability to work in a fast-paced environment, maintaining a calm and rational demeanour and approach to objectives, • Keeps abreast of advances in the FM world to ensure PFM retains a competitive advantage, • Flexible approach to work and the ability to travel to UK wide sites to meet the needs of the business, • Committed to working in accordance with the Praxis values. Our Values • Professionalism | We seek to outperform expectations with individuals able to express themselves whilst always upholding the highest professional standards, • Ownership | Every asset, problem or opportunity is treated as though it is our own. The group delivers all real estate services in house and never outsources responsibility or blame, • Entrepreneurialism | We challenge convention constantly encouraging imaginative solutions and rigorous debate in pursuit of better performance. Everyone is empowered to make decisions, • Meritocracy | Results, hard work and good ideas trump age, experience, and meaningless job titles. We have built a diverse team where everyone encouraged to work collaboratively to reach their full potential, • Action This Day | We never put off anything until tomorrow that can be done today Benefits • Competitive salary + discretionary bonus, • 25 days holiday + bank holidays, • Private Medical Insurance & Healthcare Cash Plan, • 5% employer pension contribution, • 3x life assurance This is an opportunity to make a meaningful impact within a forward-thinking real estate business. Applications: We will contact successful candidates within one week of receiving their application. If you do not hear from us within this timeframe, unfortunately your application has not been successful on this occasion. We regret that we are unable to provide individual feedback at this stage, though we are working towards being able to share more detailed feedback in future. Agency Notice We do not accept speculative CVs or introductions from recruitment agencies. Any CVs submitted without prior agreement from a member of our HR or Talent Acquisition team will be treated as unsolicited, and Praxis will not be liable for any associated fees or introductions. Agencies must have explicit, written instruction to work on a specific role before submitting candidates.

Head of Project Management Leading Not-for-Profit Membership Organisation Hybrid (Glasgow-based) or Fully Remote (UK) Salary: £50,000-£60,000 dependent on experience, with excellent benefits including generous annual leave, pension contribution, and private healthcare. PRINCE2 is a must and experience in not-for-profit, or membership organisations is desirable My client, a leading not-for-profit membership organisation dedicated to improving safety and standards across multiple sectors, is seeking a Head of Project Management to oversee and coordinate a diverse portfolio of projects. The Role of Head of Project Management You’ll lead the successful delivery of a wide range of projects — from events and training course development to digital transformation initiatives. This is a key role ensuring projects are delivered efficiently, effectively, and in line with strategic priorities. Key responsibilities include managing the organisation’s project portfolio, developing the project management strategy, and ensuring compliance with PRINCE2®-based methods. You’ll support and guide project managers, monitor progress, mitigate risks, and deliver improvements to processes and tools. You’ll also lead training and selected projects directly, working closely with senior leadership to align delivery with organisational goals. About You You’re an experienced project management professional with strong leadership, organisation, and communication skills. You thrive in a dynamic environment and can motivate teams, manage risks, and drive results across multiple initiatives. You’ll have PRINCE2® training and practical experience applying it in live project environments. Experience managing a project portfolio or holding additional qualifications such as MoP®, MSP®, or APM PMQ is an advantage. Experience in not-for-profit or membership organisations is desirable, as is familiarity with tools like Asana, Power BI, and Microsoft 365. Apply Now for Head of Project Management To apply, please send your CV. Due to the volume of applications, only shortlisted candidates will be contacted. If you haven’t heard from us within 10 working days, please assume your application has been unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business for this role. We welcome applications from all qualified candidates regardless of background or personal characteristics. Membership Bespoke is the UK’s most experienced membership-focused recruitment firm, delivering tailored recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies for over a decade.

Head of Human Resources Do you have a track record of leading large-scale HR operations, engaging blue-collar and frontline teams, and influencing senior leaders to drive meaningful change? Are you confident delivering transformation in fast-paced, multi-site environments — balancing commercial imperatives with a strong commitment to culture, engagement, and values-led leadership? Have you shaped people strategies that not only deliver business performance but also strengthen trust and belonging across diverse workforces? MacGregor Black is proud to partner with a major UK employer, a multi-site, operationally complex and people-driven organisation in the search for a Head of HR. This is a critical leadership role within the HR function, responsible for driving a consistent, commercially aligned, and people-centred approach to business partnering. As Head of HR, you’ll lead and develop a team of HR Business Partners supporting large-scale, blue-collar and operational divisions across the UK. You’ll act as a trusted advisor to senior leadership, ensuring HR is positioned as both a strategic enabler and a hands-on operational partner. Your leadership will help shape a culture of accountability, engagement, and performance — from boardroom to shop floor. Key Responsibilities: • Lead and develop the HR team to deliver high-impact, consistent support across all operational sites., • Partner with executive and operational leadership to design and deliver people strategies that drive productivity, engagement, and sustainable growth., • Act as a strategic advisor on organisational design, workforce planning, succession, and capability development., • Champion employee engagement across a large blue-collar workforce, embedding a culture of inclusion, safety, and values-led leadership., • Provide expert guidance on complex ER issues, union engagement, and collective consultation, ensuring compliance and pragmatic risk management., • Lead and support large-scale change initiatives — including restructures, TUPE, and transformation programmes — ensuring people experience and communication remain front and centre., • Leverage HR data and analytics to track impact, identify trends, and inform business decisions., • Coach, mentor and empower HR Business Partners and regional HR teams to build confidence, capability, and consistency across the function., • Drive continuous improvement in HR processes and policies, aligning operational excellence with strategic objectives. What We're Looking For: • Significant experience in a senior HR leadership or business partnering role within a large-scale, multi-site, blue-collar environment (e.g. logistics, manufacturing, distribution, or services)., • Proven ability to partner with operational and executive teams to deliver measurable, commercially focused HR outcomes., • Strong understanding of UK employment law, employee relations, and unionised environments., • Demonstrated success in leading major change programmes (restructures, TUPE, transformation)., • Strategic, analytical and data-driven — able to balance insight with pragmatism., • Inspirational leader with the ability to develop high-performing HR teams and influence at all levels., • Resilient, values-driven and committed to creating workplaces where people thrive and businesses succeed. For more information, contact Alice Redmond today.

Project & Programme Lead Location: Manchester, Bristol or London Type: Full-time About the Role We’re looking for a strategic and inspiring leader to head up our clients Project and Programme Management function. This role is pivotal in driving successful change across the organisation, leading a team of Project and Programme Managers to deliver complex initiatives across multiple Tribes, Products, and Portfolios. You’ll champion agile ways of working, ensure seamless integration between delivery models (agile and waterfall), and foster a high-performing community of change professionals. Your focus will be on strategic planning, resource optimisation, risk management, and continuous improvement — all aligned to the Change Guild’s priorities and our transition to a product-based operating model. Key Responsibilities • Strategic Leadership: Define and implement the delivery strategy for projects and programmes, aligned with the Change Guild and broader organisational goals., • Team Leadership: Lead, coach, and develop a team of Project and Programme Managers, ensuring effective delivery across multiple business areas., • Resource Management: Optimise allocation of human and financial resources across initiatives, including engagement with approved partners to scale capabilities., • Stakeholder Engagement: Build strong relationships across senior leadership, Tribe Leads, Product Managers, and Portfolio Managers to ensure alignment and transparency., • Capability Development: Oversee training, talent management, and succession planning in collaboration with L&D to build a resilient and skilled change delivery team., • Performance & Reporting: Establish KPIs and provide accurate, timely reporting to senior stakeholders., • Continuous Improvement: Identify and lead improvements in delivery processes, tools, and methodologies., • Agile Advocacy: Drive adoption of agile practices across all change initiatives, integrating with existing waterfall approaches where needed., • Capacity Planning: Maintain accurate forecasts of delivery capacity and capability to meet current and future demand. Skills & Experience • Proven success in delivering large-scale transformation programmes in regulated environments (e.g. financial services, insurance)., • Strategic thinker with experience translating business goals into actionable delivery plans., • Deep expertise in agile methodologies (Scrum, Kanban, Lean) and their application in product-centric organisations., • Strong stakeholder management and influencing skills, with experience engaging senior leaders and navigating complex environments., • Demonstrated ability to manage cross-functional teams and optimise resource utilisation., • Familiarity with project management tools such as Jira and Confluence is highly desirable. Competitive salary with up to 10% bonus, up to 12% matched pension, 28 days annual leave, life assurance, discounted insurance products and other great benefits.

Business Consultant (Retail & FMCG) Location: London, UK (Hybrid) Salary: £40-65k, depending on experience, plus bonuses. About Aria Aria Intelligent Solutions partners with the world’s leading retailers and FMCG brands to deliver measurable commercial impact. We combine deep industry expertise with advanced AI and analytics to help clients transform how they plan, trade, and grow. Our consultants lead transformation across merchandising, demand forecasting, and supply chain, by shaping strategy, operating models, and AI-driven solutions that help FTSE 100 and Fortune 500 businesses grow. The Role We’re looking for a Business Consultant who blends commercial understanding with structured problem-solving. You’ll work with senior stakeholders at major Retail and FMCG clients to define strategies, design operating models, and identify how AI can unlock new sources of value to deliver measurable change. Whether you’re from industry or consulting, this role suits someone who enjoys tackling big operational challenges, shaping ideas with data, and turning strategy into action. What You’ll Do • Lead workstreams within transformation programmes, managing scope, timelines, deliverables, and outcomes., • Facilitate business workshops to capture requirements, assess current ways of working, and define target-state solutions., • Design operating models, process improvements, and change strategies that drive efficiency and growth., • Develop and prioritise AI and automation use cases that align with client objectives and deliver measurable results., • Translate analysis and data insight into clear, actionable recommendations and implementation plans., • Present findings, strategies, and business cases confidently to executive and leadership teams., • Collaborate with technical delivery teams to ensure solutions are practical, scalable, and adopted., • Contribute to Aria’s internal IP development by shaping AI use cases, proposals, and new service offerings. About You • 3–8 years of experience in Retail or FMCG head-office functions, such as merchandising, demand forecasting, category management, supply chain, or technology-enabled transformation., • Strong analytical and commercial skills with the ability to simplify complexity and focus on outcomes., • Confident in leading workshops, managing stakeholders, and capturing detailed business requirements., • Awareness of how to develop strategic recommendations into real business change., • Interested in how AI and emerging technologies can improve industry performance and decision-making., • Excellent communication skills with credibility at senior stakeholder level., • Proven record of ownership and delivering results end to end. What We Offer • Competitive package: Base salary of £40–65k depending on experience, plus bonuses linked to chargeability, performance, project ownership, and IP development., • Private medical cover: Comprehensive health insurance for you and your family., • Time to recharge: 25 days’ holiday plus loyalty days that increase with service., • Purpose with impact: A paid charity day each year to support a cause you care about, with matched donations from Aria., • Growth and development: Access to leadership programmes, mentoring, and professional learning., • A culture built for performance: Flexible working, clear expectations, and a team that values pace, accountability, and ambition. Join Us At Aria, you’ll work with global brands, define the next generation of AI-driven solutions, and see the results of your ideas come to life. If you’re motivated by challenge, impact, and performance, this is where you’ll thrive.

Purpose and Scope: The Strategic Insights Lead is a senior leader reporting to the Head, Customer Engagement Excellence. This leader is both visionary and results driven with a track record of success transforming similar organizations into customer focused teams delivering critical “run the business” insights – e.g. market intelligence, competitive insights, and forecasting - while building leading capabilities for the future. Global Insights function is core to our ability to deliver growth, enable innovation, and drive operational excellence across all regions and therapeutic areas. This role will be accountable for building people capabilities covering a broad range of activities at the global, regional and local levels that include but are not limited to brand team performance, competitive intelligence, customer insights, forecasting, impact analyses, and omnichannel execution. This leader brings a mix of advance technical skills along with an innate ability to coach and direct his people on ways to work with a variety of stakeholders – e.g. marketing, medical affairs, market access, global brand strategy, corporate strategy, new product portfolio, finance, development - while consistently delivering results. This leader will take pride in people development. With a team of ~100 across 26 regions/markets, the Strategic Insights Lead will be expected to continuously enhance the performance through technical skill improvements, stakeholder management, coaching and thought leadership development. Their teams support the insight and analytics of stakeholders in markets and above, requiring this leader to operate at levels of the organization and across the brand life cycle. Responsibilities and Accountabilities: Strategic Leadership • Define and execute the global vision for insights and aligned with corporate strategy and long-term growth objectives., • Serve as a strategic advisor to executive leadership, enabling data-informed decision-making across market, market access, medical affairs, new product portfolio, global brand, finance and corporate functions., • Identify opportunities to automate reporting, forecasting, and insight generation., • Thought leader responsible for defining the standards, processes and future capabilities needed to enhance our use of insights leading to decisions that better informed by data, • Oversee global forecasting, performance metrics, HCP/patient journey analysis, customer insights and competitive intelligence., • Build and evolve robust capabilities in primary and secondary market research, behavioural analytics, and predictive modelling., • Oversee all local brand team insight resources including but not limited to, forecasting, performance metrics, HCP/patient journey analysis, omnichannel execution, customer insights and competitive intelligence., • Lead and own (end to end) the development, implementation and continuous improvement of standardized KPIs, dashboards, and performance measurement frameworks to evaluate marketing, sales, and patient engagement initiatives., • Attract, develop, and retain top-tier talent across geographies and disciplines., • Lead and mentor a high-performing, global team of insights professionals across geographies., • Foster a culture of curiosity, innovation, accountability, and cross-functional collaboration., • Collaborate with key partners across marketing, medical affairs, market access, global brand strategy and growth X hub corporate strategy, new product portfolio, finance, development to unify insights strategies., • Engage with stakeholders at the global, regional and local level, • Represent the insights and analytics function with external stakeholders, including partners, agencies, and advisory boards., • Ensure global consistency while allowing for regional customization and market-specific dynamics. Required Qualifications: • Education: MBA, MSc, PhD, or equivalent in Life Sciences, Business, Economics, or a related field., • Experience: 15+ years in analytics, insights, or strategic functions within the pharmaceutical, biotech, or healthcare sector., • Deep experience in both developed and emerging markets., • First-hand experience in the US market and Japan is a plus, • Proven track record of driving strategic impact through data and insights in a global matrix environment., • Understanding of the insight and data landscaping as it pertains to Marketing, Market Access and Medical Affairs and across the brand lifecycle, • Demonstrated success working with Digital / Technology teams to build future capabilities that are fit for purpose, effective and differentiating, • First-hand experience working in an Agile organization where it is adopted at scale across all functions, • Strong leadership, communication, and stakeholder management skills, including with Executive Committees., • Executive presence with a collaborative and decisive leadership style., • Passion for innovation and patient-centricity., • Experience with digital transformation initiatives and agile., • Exposure to enterprise AI/ML applications in pharma., • Ability to thrive in complexity and drive clarity from ambiguity. Working Environment At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines. ***Thank you for your interest in the position. We appreciate the time and effort you put into your application. Please note that only candidates selected for an interview will be contacted.

Job Title: Global Procurement Regional Implementation Lead Location: London, Sheffield, Birmingham, Southampton & Edinburgh Contract Type: Fixed-Term Contract (FTC) Start Date: January 2026 Industry: Financial Services – Asset Management / Insurance Company: Global Banking Institution Some careers shine brighter than others. If you’re looking for a career that will help you stand out and fulfil your potential, this opportunity offers support, rewards, and exciting new directions. Your Career Opportunity Dynamic and proactive, Global Procurement delivers tangible commercial value. A varied remit spans all aspects of the procurement lifecycle worldwide—from leading relationships with suppliers to ensuring alignment across spending plans. Highly engaged with the business, Procurement specialists develop deep strategic understanding. This leads to stronger approaches to measuring success and ultimately ensures the organization operates ever more effectively. Global Procurement is part of Digital Business Services, providing essential operational and technical support to global teams and helping improve customer service and efficiency. Operations, Services, and Technology combine global expertise and technology to help stay ahead of the competition. The Global Procurement Change and Innovation team helps shape and implement strategic change for internal and external third parties, delivering outcomes that support strategic priorities and add value. The team brings execution skills, a design-led approach, and delivers at pace to achieve desired business outcomes on large, complex, cross-functional projects including local regulatory initiatives. Within a value stream approach, the Regional Implementation Lead will be accountable for the regional implementation and management of key strategic change programmes across Global Procurement Services including Source to Contract, Procure to Pay, Third Party Management including Supplier Management, and other key areas. What You’ll Do • Work closely with the Global Procurement Head of Change and Innovation, Procurement Service Process and Product Owners to manage and achieve delivery against identified initiatives and outcomes, • Manage all key region/market stakeholders enabling delivery outcomes to be met, • Be the key regional SME for all region/market regulatory requirements, • Manage and report on progress to stakeholders, oversee the tracking of risks/issues/dependencies, • Promote adherence to project/programme governance model and use defined standards and tools for processes such as risk logs, change control, and resource requests, • Work closely with each project team and delivery stakeholders to ensure smooth change delivery, • Build, maintain, and strengthen mutually beneficial, sustainable relationships with internal and external stakeholders, • Engage stakeholders through effective communication, conveying complex and technical information in a meaningful and compelling way, • Leverage stakeholder relationships to ensure synergies between people and groups are recognised and harnessed, • Proactively apply change management approaches and techniques, • Establish relationships with key project, region, and market stakeholders, • Adopt Global Procurement Change Governance and standard Change Frameworks, • Act as a role model to create and maintain a collaborative team environment that supports and encourages professionalism and team development What You Need to Succeed • Strong working knowledge of procurement processes and services, • Experience in one or more Procurement specialties: sourcing, procure to pay, third party management, supplier management, procurement operations, • Ability to grow a network of stakeholder relationships to facilitate effective delivery, • Flexibility and resilience in responding to multiple requirements and competing priorities, • Ability to grasp complex and incomplete information to make timely decisions, • Experience with change implementation techniques and approaches, • Strong communication skills across a range of stakeholders, • Experience in Programme / Project Management, • Strong written and verbal communication skills, • Strong analytical and problem-solving skills, • Ability to work within a team and/or independently, • Self-starter with ownership mindset, • Awareness of Change Frameworks, Agile methodologies, and best practice techniques, • Understanding of organizational purpose, values, culture, and transformation fundamentals, • General financial services industry knowledge with specific functional expertise, • Proficiency in at least one of the following platforms: Coupa, Oracle Fusion, or ServiceNow.

Medical Solutions Partner (MSP) Location: Field Based - National Are you ready to lead the charge in transforming patient care and access to scientific innovations? You will drive system transformation efforts to improve patient pathways and ensure equitable access to AstraZeneca's scientific breakthroughs. Engaging at a national or regional level, you will act as a Coach, Mentor, and Line Manager for tumor area-aligned Medical Science Liaison (MSL) teams. Your role will integrate advanced scientific expertise, medical system insight, and data-led performance management to optimise standards of care and deliver measurable medical impact. Accountabilities Transforming Care Initiatives • In partnership with the Transforming Care Team, provide medical leadership to co-create, and implement Pathway Optimisation initiatives, integrating lasting solutions that improve equity and patient care., • Collaborate with colleagues to anticipate unmet needs and advance initiatives that improve patient pathways and access., • Lead tumour area field medical strategy, anticipating care gaps and treatment barriers at global, regional, and national levels to optimise standards of care and advance patient outcomes through data-led insights and collaborative territory execution., • Lead all aspects of gathering, analyzing, and sharing impact data on medical activities for tumor field, ensuring data-driven decisions and prioritized resource allocation., • Guide teams to engage in high-impact strategic discussions with external experts, demonstrating deep understanding of AZ portfolio, treatment landscapes, and unmet needs., • Act as Coach, Mentor, and Line Manager for tumour area-aligned MSLs, supporting professional growth, development opportunities, and goal alignment., • Ensure collaborative working practices, cross-functional integration (Medical, commercial, market access), and high team engagement to optimize organizational impact., • Ensure full compliance with the PMCPA Code of Practice across field medical activities, with responsibility for monitoring adherence, delivering training, and upholding exemplary standards in promotional and medical practices., • Relevant degree or equivalent, • Knowledge of Oncology Medical system architecture, • Proven capability in PMCPA Code application and compliance training, AQP/Nominated signatory or to be obtained within 9 months of appointment, • Experience in medical affairs or field-based medical roles, with a strong track record of team and project leadership, coaching/mentoring, and external expert engagement at national or regional level, • Experience contributing to initiatives devoted to pathway redesign, service integration, digital transformation, or diagnostic innovation, • Demonstrated strategic planning and agile execution aligned to evolving medical priorities and enterprise-wide objectives, • Proven experience collecting, analyzing, and communicating field medical impact metrics to influence decision-making, • Operational excellence in compliance management, including PMCPA application, • Relevant advanced scientific degree (e.g., PharmD, PhD, MD, MSc) or equivalent, • Additional training/education in health systems science, health policy, population health, or health system change management, • Leadership/coaching certifications; digital health or data analytics coursework, • Experience spearheading projects dedicated to pathway redesign, improving service coordination, and encouraging innovation in the digital and diagnostics areas, • Prior success in influencing and delivering national/global tumour area studies and evidence generation programmes Ready to make a difference? Apply now to become part of our ground-breaking journey! Date Posted 27-Oct-2025 Closing Date 07-Nov-2025 Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.

Head of Project Leading Not-for-Profit Membership Organisation Hybrid (Glasgow-based) or Fully Remote (UK) Salary: £50,000-£60,000 dependent on experience, with excellent benefits including generous annual leave, pension contribution, and private healthcare. PRINCE2 is a must and experience in not-for-profit, or membership organisations is desirable My client, a leading not-for-profit membership organisation dedicated to improving safety and standards across multiple sectors, is seeking a Head of Project to oversee and coordinate a diverse portfolio of projects. The Role of Head of Project You’ll lead the successful delivery of a wide range of projects — from events and training course development to digital transformation initiatives. This is a key role ensuring projects are delivered efficiently, effectively, and in line with strategic priorities. Key responsibilities include managing the organisation’s project portfolio, developing the project management strategy, and ensuring compliance with PRINCE2®-based methods. You’ll support and guide project managers, monitor progress, mitigate risks, and deliver improvements to processes and tools. You’ll also lead training and selected projects directly, working closely with senior leadership to align delivery with organisational goals. About You You’re an experienced project management professional with strong leadership, organisation, and communication skills. You thrive in a dynamic environment and can motivate teams, manage risks, and drive results across multiple initiatives. You’ll have PRINCE2® training and practical experience applying it in live project environments. Experience managing a project portfolio or holding additional qualifications such as MoP®, MSP®, or APM PMQ is an advantage. Experience in not-for-profit or membership organisations is desirable, as is familiarity with tools like Asana, Power BI, and Microsoft 365. Apply Now for Head of Project To apply, please send your CV. Due to the volume of applications, only shortlisted candidates will be contacted. If you haven’t heard from us within 10 working days, please assume your application has been unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business for this role. We welcome applications from all qualified candidates regardless of background or personal characteristics. Membership Bespoke is the UK’s most experienced membership-focused recruitment firm, delivering tailored recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies for over a decade.

Safety Validation Manager - Bridgewater House We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. An opportunity has arisen to join our safety team as a Safety Validation Manager. The key responsibility within this demanding role, which reports to the Head of Safety & Security, is ensuring that change is managed into the business safely by supporting project managers through the safety validation process, ensuring safety risk have been identified, controlled and evidenced. With a focus on safety assurance and ensuring actions are verified, you will have a good eye for detail and the ability to communicate at all levels, this role is likely to involve travelling across the network to visit locations where changes are being introduced. It will also involve working across all departmental functions within TransPennine Express on a broad range of Safety Validation projects. The role will be responsible for: • The verification of safety validation actions relating to Change Management projects across the business, ensuring actions are being completed timely and can be evidenced accordingly,, • The planning of site visits to locations where changes are being implemented to gain assurance that risk controls are being actioned and embedded at the appropriate time,, • Assisting with the planning and execution of Post Implementation Review sessions with Lead Managers following the introduction of a change to assess the effectiveness of the risk controls and documenting the overall success of the change,, • Assisting with the planning and preparation of periodic Safety Validation meetings where progress on companywide projects will be discussed and tracked,, • Assisting in the company wide promotion of the Safety Validation process to ensure consistent application,, • Previous experience of working in a railway environment or similar high-risk industry is desirable., • An understanding of hazard, risk, and evaluation and assessment processes., • Qualified or working towards the completion of the NEBOSH general certificate in occupational safety and health or equivalent., • A general knowledge of the Plan, Do, Check, Act approach to Health & Safety Management. If that sounds like the right fit for you, then we'd love to hear from you. Please click apply and complete an application form. We're looking forward to hearing from you! What we offer • Excellent career prospects., • A personal development plan., • Structured training and development, • Competitive salary paid on 4 weekly basis., • Generous annual leave entitlement., • Free TransPennine Express rail travel for you and your dependents*., • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependents*., • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home., • Option to join the Railway Pension Scheme with significant employer contributions., • Family friendly maternity and paternity benefits. Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard. If you require accessibility features for this advert please navigate to our VERCIDA D&I profile page . We partner with VERCIDA to bring you 'Recite Me', an accessibility tool to suit your individual needs, and provide more details on our company culture. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Head of Sales to Cash (9-Month Contract – Inside IR35) Location: Hybrid (UK-based) Day Rate: Competitive Are you a proven Order-to-Cash leader with a passion for transformation and performance improvement? Our client – one of the UK’s most recognised and respected brands – is seeking an exceptional Head of Sales to Cash to join their Central Business Services team on a 12-month contract. This is a high-impact leadership role where you’ll oversee the end-to-end sales-to-cash process, leading a team of around 50 professionals and partnering with senior stakeholders to drive operational excellence, process standardisation, and measurable improvements in working capital. Key Responsibilities • Lead and optimise the full sales-to-cash cycle, including billing, collections, and cash application., • Define and implement best practice processes across multiple locations., • Partner with senior leadership on working capital strategy and performance., • Drive transformation initiatives focused on efficiency, compliance, and commercial value., • Inspire and develop a large, high-performing team, fostering collaboration and professional growth. About You • Proven background working within Shared Services at a senior leadership level., • Extensive experience leading large-scale O2C/S2C operations (50+ FTEs)., • Deep expertise across credit control, collections, billing, and cash application., • Comfortable operating in fast-paced, high-change environments, with strong transformation experience., • Demonstrable success improving DSO, cash collection, and working capital metrics., • Qualified accountant (CIMA, ACCA, ACA) or equivalent experience., • Strong stakeholder management, analytical thinking, and commercial acumen., • SAP experience is beneficial but not essential. Desirable • Experience within retail, FMCG, or large multi-site environments., • Background in delivering automation and process efficiency improvements., • Track record of embedding sustainable change in complex organisations. This is an excellent opportunity to join a market-leading organisation and play a pivotal role in shaping its financial operations. If you’re a transformational O2C leader with a Shared Services background and thrive in fast-paced change environments, apply today to learn more.

We are working exclusively with our client to find a Remote Sales Engineer based in the UK. About: We’re partnering with a leading technical-assessment SaaS business that is redefining how engineering teams are built. Their platform enables organisations to screen, test, and skill-map both candidates and employees, ensuring smarter and fairer hiring decisions by evaluating real technical ability at scale. By powering more accurate skills analysis, they are driving digital transformation, enabling AI adoption, and shaping workforce intelligence for some of the world’s most innovative companies. With an established Head of Sales Engineering and IC team providing much-needed technical support, it is now time for another Sales Engineer to assist with enterprise and mid-market deals. Key Highlights: • Sales Engineer role with real impact in a growing, high-performing team., • Business at $16M ARR, currently in turnaround mode – opportunity to shape both strategy and execution., • Series B company with $20M+ raised., • 80% of leads are generated through inbound channels., • Covering both the UK and US - working with some of the most interesting companies across the globe., • 40% win rate and $100K ACV, with a 4–8 month deal cycle., • Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance., • Achievable team quota of $1.2m per quarter., • Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT., • Global headcount of ~85 (30 in the UK), offering strong influence and scale potential., • Product delivers tangible ROI: saves TA and engineering time, reduces bad hires, and accelerates billable hours., • Strong enterprise use cases across digital transformation, AI talent discovery, and workforce intelligence., • No-nonsense, high-performance culture suited to driven operators who thrive in fast-paced environments., • Fully remote working., • Compensation: £90k - £100k base + 25% OTE, with pension, healthcare, dental, and workspace budget. The Role: • Close six-figure deals with CTOs, Heads of Engineering, and other senior technical stakeholders within enterprise accounts, with champions typically in talent acquisition leadership., • Respond to RFIs and RFPs, ensuring high-quality, timely submissions., • Deliver tailored product demonstrations that showcase how the platform optimises technical hiring for speed, quality, and future readiness., • Analyse customers’ existing technical hiring workflows to align needs with platform capabilities., • Lead technical workshops and on-site assessments to evaluate solution compatibility and business impact., • Own all pre-sales documentation and collaborate with product and engineering teams to support bespoke solution design., • Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity., • Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: • Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer-facing technical role., • Strong technical aptitude with the ability to translate complex concepts into clear business value., • Proven ability to collaborate closely with sales teams during the full deal cycle — from discovery to technical validation and close., • Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities., • Confident presenting to both technical and executive-level stakeholders., • Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly., • Comfortable managing multiple concurrent opportunities in a fast-paced, enterprise sales environment., • Familiarity with sales methodologies such as MEDDICC or Challenger is an advantage., • Willingness and ability to travel internationally to meet customers and build relationships., • Thrives in a startup environment: adaptable, proactive, and hands-on. Benefits: • £90k - £100k base + 25%., • Fully remote working., • Private health and dental., • The tech you need for a suitable home office.

National Contracts Manager – KBB Sector Leading Manufacturer | Design-Led Interiors ASR is partnered with a leading manufacturer within the KBB sector, currently undergoing an exciting phase of growth and transformation. This is a newly created role within the group, offering an excellent opportunity for an ambitious and commercially minded individual to make a real impact and shape the next stage of their contracts strategy. We are seeking a National Contracts Manager to lead, grow, and develop business across the residential new build, high-rise apartments, and retirement/care home sectors. The ideal candidate will bring a blend of commercial and technical expertise — someone confident in interpreting specifications, understanding drawings, and delivering tailored solutions to customers across multiple channels. The Role • Manage key relationships with major national and regional housebuilders, retirement living developers, and specialist contract merchants., • Work closely with senior decision-makers at head office and procurement level to secure and grow national agreements., • Drive new business across Residential New Build, High-Rise, and Retirement Living channels, dedicating approx. 70% of your time to developing new opportunities., • Collaborate closely with estimating teams, group sales, and national merchant partners to ensure seamless project delivery., • Act as the bridge between clients and internal departments (design, compliance, logistics) to ensure technical and commercial excellence., • Attend key trade shows and exhibitions to represent the brand and build market presence. Customer Base • National & Regional Developers: CALA Homes, Lovell, McCarthy Stone, Churchill Retirement, • Contract Merchants: C.P. Hart, Sanipex, James Hargreaves, PCS, Faucets, • National Merchant Contract Teams: CPS, Wolseley The Person • Proven experience in a similar role to (Contracts Manager, National Contracts Manager, Head Of Contracts) role within the KBB, bathroom, kitchen, flooring, or other interior industries., • Ideally based in the Midlands or the Southern part of the country, • Strong technical understanding of drawings, specifications, and product application., • Excellent relationship builder with the ability to engage confidently at all levels — from site to boardroom., • Commercially astute, driven, and motivated by business growth., • Skilled in project and contract management, with strong organisational and communication skills., • This is NOT an A&D-focused role; we need someone with a specific customer base and specification experience. The Opportunity This is a fantastic opportunity to join a respected and forward-thinking manufacturer with strong backing, clear ambition, and an exciting pipeline of new products. You’ll play a key role in shaping their contract growth strategy while enjoying full backing from a collaborative and supportive leadership team. Competitive salary, car or car allowance, bonus, and an excellent benefits package. If you would like more information and a confidential chat, please don't hesitate to get in touch below. T: 0161 327 4561 or 07946126 863 E: W: ___ ASR International specialises in Commercial, Operational and Sales-based roles throughout GB; our expertise lies with manufacturers and distributors within the bathroom, brassware, sanitaryware and interiors sectors for senior-level

Head of AI is seeking exceptional leaders to join our network of fractional Heads of AI. Our mission is to help mid-market companies (£20m–£500m turnover) evolve into AI-enabled organisations – embedding AI strategically across their operations, products, and decision-making. We are looking for individuals who combine deep technical fluency with board-level leadership, capable of guiding organisations as they adopt and scale the new era of generative and agentic AI. We recognise that few professionals have completed a full AI transformation. Therefore, we seek leaders with proven experience in digital, data, or business transformation who are now applying that expertise to AI-led change. You understand how to translate ambition into action — guiding organisations through the cultural, operational, and governance shifts needed to unlock AI’s potential. What We Are Looking For: AI-Driven Business Transformation Leaders: Proven experience leading complex transformation programmes where technology, data, and innovation reshaped business performance. Able to apply that experience to the generative AI era — guiding organisations through the shifts required to become AI-enabled businesses. Can connect earlier digital or automation expertise with today’s agentic and generative AI capabilities. Deep Technical Fluency: Fluent in modern AI ecosystems including generative AI, agentic systems, AI copilots, and orchestration frameworks (e.g. LangChain, AutoGen, CrewAI). Understands how to combine traditional ML and analytics with emerging AI architectures to deliver measurable commercial value. Evolved beyond a purely data science or analytics focus — can bridge data foundations with GenAI strategy, agentic systems, and organisational enablement. Can lead technical reviews and guide delivery teams even if not coding daily. C-Suite and Board-Level Communicators: Able to simplify complex AI topics for executives and align AI investments to business strategy. Confident advising CEOs, CTOs, and Boards on strategic implications, risk, and ROI. Change Leaders: Strong stakeholder engagement and ability to drive adoption. Skilled in mentoring internal teams, developing AI literacy, and ensuring responsible AI practice. Understands human-in-the-loop design and the organisational shifts required for AI success. Entrepreneurial Mindset: Thrives in ambiguity and fast-paced environments. Curious about new AI tooling and pragmatic about implementation. Focused on delivering measurable client outcomes through experimentation and iteration. What we are not Looking For: • Legacy executives (e.g. ex-CTO/CDO/CIO) without hands-on AI or GenAI understanding., • Academic or research-focused professionals without applied business outcomes., • Technologists who lack leadership or transformation delivery experience., • Consultants who only advise but have not led execution or implementation teams., • Corporate-only leaders reliant on large structures to operate effectively. Desired Profile Summary The ideal candidate will serve as a Fractional Head of AI / AI-Driven Transformation Leader, focused on helping mid-market organisations (£20m–£500m turnover) design and execute end-to-end AI strategies, roadmaps, execution plans, and governance frameworks. They will bring 10–20+ years of experience across AI, data, digital, or product innovation, demonstrating a proven ability to translate technology into measurable business outcomes. They are experienced AI, digital, or data transformation leaders — such as former Heads of Data Science, CAIOs, or AI Strategy Leads — who have evolved beyond model development into organisational change and value delivery. Candidates with a data science foundation are welcome, provided they exhibit fluency in modern AI technologies (LLMs, copilots, orchestration frameworks) and possess strategic influence at the executive level. They embody an entrepreneurial, adaptable, outcome-oriented, and collaborative mindset, thriving in fractional engagements typically spanning 1–5 days per week across multiple clients. We welcome applications from professionals who have led significant transformation initiatives and are ready to bring that expertise into the AI era. If you are passionate about helping businesses harness AI responsibly and at scale, we’d love to hear from you.

Senior Software Engineer Circa £58,000 annually Remote | Full-time We're partnering with one of the world's largest food service and support services companies, operating internationally and serving everything from corporate cafeterias to sports stadiums. This role sits within their procurement solutions team in Birmingham - the tech hub powering billions in purchasing decisions. Why this role? You'll be part of a major technical transformation. The team is re-engineering their large-scale e-procurement system from legacy ColdFusion onto Neptune - a modern low code/no code platform - as part of an ambitious "Back of House" programme. This is a dual-learning opportunity. You'll maintain business-critical systems while building expertise in next-generation platform technology, positioning yourself at the forefront of their digital evolution. The bigger picture: The long-term vision? Transitioning from external agency reliance to a self-sufficient internal team that owns and drives the Neptune platform. You'll be instrumental in this knowledge transfer and capability building - a genuine chance to shape the future tech stack of a global operation. What we're looking for: ✅ Proven software engineering experience (5+ years) ✅ Strong server-side skills - ColdFusion, PHP, Java or similar ✅ Solid front-end fundamentals - HTML, CSS, JavaScript ✅ Experience with relational databases (MySQL, MS SQL) ✅ Version control proficiency (Git, Subversion) ✅ Excellent stakeholder communication – you'll work across technical and business teams Nice to have: 🎯 Neptune experience 🎯 Front-end frameworks (React, Vue, Angular, jQuery) 🎯 Server-side frameworks (Laravel, ColdBox) 🎯 Web services & API integration (REST, SOAP, JSON) 🎯 CSS frameworks (Bootstrap, Tailwind) What's in it for you? 💰 Competitive salary package 🚀 Learn cutting-edge LCNC platform technology (Neptune) with genuine strategic influence 📈 Be central to a multi-year digital transformation programme 🎓 Hands-on knowledge transfer from external specialists 🌍 Work for a global industry leader with scale and stability 💼 Report directly to the Head of Development 🏢 Hybrid in Birmingham or remote options available 🎯 Real ownership over platform transition and team capability building This isn't your typical maintenance role. You'll bridge two worlds – keeping critical systems running while pioneering the technology that replaces them. It's challenging, yes, but it's also the kind of opportunity that defines a career chapter. You'll have genuine influence over how a global organisation modernises its technology, with the autonomy to build expertise that's increasingly valuable in today's market. Sound like you? If you're a versatile software engineer who thrives on learning new technologies, enjoys solving complex problems, and wants to be part of something transformational rather than transactional – this one's for you. Apply through the link below – would love to hear from you! 👇

Global Category Manager - IT | £70,000 to £85,000 | 20% bonus | 10% matched pension | Healthcare | + many more benefits | Mostly REMOTE with occasional office visits - Offices based in: London, Surrey, Hampshire or Warwickshire A brand new role working for a well-respected Financial Services business, who are adding to the team an IT Category Manager, reporting into the Head of IT Procurement to take ownership of the IT category, supporting on large complex and strategic projects, whilst still looking for the best commercial value. This role requires a candidate with extensive IT Category Management, who regularly manage CTO/CIO level stakeholders and have proven experience of doing this. Due to joining in the midst of a big transformation, with a technology focus you will need to be able to work at pace, multiple projects at once and manage your time whilst things can be slightly manic. Role and responsibilities: • Create IT strategy through to the delivery and performance including year on year annualised savings, • Develop group wide category plans and strategies to ensure alignment for the group, leveraging suppliers to support local offices, • Support the development of global category strategies to a clear and prioritised pipeline of sourcing projects, • Engage, manage and influence senior stakeholders from Director to Board level to ensure buy-in, utilising strong market knowledge, • Build relationships with key stakeholders to ensure a rounded knowledge of a suppliers performance, • Monitor supplier risk and performance through reporting tools and business feedback, • Be a Procurement role model by living company values, consistently delivering to the high standards expected, promoting procurement through relationships, • On top over delivering strategic projects, ensure the business is getting the best service in line with cost efficiency Experience and requirements: • Deep technical category experience within Technology, covering a wide range of sub-categories, • Previous experience working on complex global projects, dealing with Tier 1 suppliers of significant values, • Confident in engaging and influencing senior level stakeholders, and across various regions, • A highly strategic mindset when approaching procurement, suppliers and business needs, • Will have a track record of IT category management, effecting change and continuous improvement through implementation of innovative category strategies, • Excellent communications skills when dealing with contacts in different cultures and countries, • Able to adapt in a very fast paced, continuously changing environment, • MCIPS qualified, nice to have but not essential

Technical Lead Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. This vacancy is a 12 month fixed term contract position. What you'll do: • Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the wider business., • Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team., • Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices., • Work with our Architects and Principal Engineers on new tech choices and architecture evolution., • Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD., • A deep love of technology with a customer centric approach!, • A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things., • A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key)., • Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS., • Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach., • You’ll start with an introductory call with one of our Talent Partners. This is a ‘get to know you session’ and for you to explore the position in more detail., • 1st stage: 1 hour interview with our Head of Technology, • 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions., • 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager., • Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What’s in it for you?: • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work., • And much more; See a full overview of our benefits here ___ We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

Head of Business Partnering Do you have the ability to influence senior leadership, build high-performing HR teams, and turn data into decisions that drive measurable business impact? Are you confident shaping and delivering change projects while keeping people engagement and values-led leadership at the heart of everything you do? Have you led a major change or transformation project you’ve led. How did you balance commercial priorities with maintaining employee engagement and trust?” MacGregor Black is partnering with a multi-site, people-driven organisation in the search for a Head of Business Partnering. This is a permanent, hybrid role, open to candidates across the UK. As Head of Business Partnering, you’ll lead a team of experienced HR Business Partners to deliver a proactive, commercially aligned people agenda that supports business growth and organisational effectiveness. Acting as a trusted advisor to senior leaders, you’ll ensure HR is both a strategic enabler and a visible, operationally grounded partner. Key Responsibilities: • Lead and develop the HR Business Partnering function to deliver consistent, high-impact support across all divisions., • Partner with senior leadership to shape people strategies that drive performance, engagement and long-term capability., • Act as a strategic advisor on organisational design, workforce planning and succession management., • Champion employee engagement and cultural alignment, embedding a values-led approach across the organisation., • Oversee and support complex ER matters, ensuring compliance, fairness and effective risk management., • Lead and support major change programmes, including TUPE, restructures, and transformation projects., • Use HR data and analytics to measure impact, identify trends, and inform strategic decisions., • Coach, mentor and develop regional HR teams to build capability, consistency and confidence across all sites., • Contribute to the continuous improvement of HR practices, ensuring alignment with both Group objectives and operational realities. What We’re Looking For: • Extensive experience in a senior HR Business Partnering or equivalent leadership role., • Proven success partnering with senior operational leaders to deliver impactful, commercially focused HR solutions., • Strong understanding of UK employment law and experience managing complex ER and unionised environments., • Experienced in leading change programmes, including restructures, TUPE and organisational transformation., • Strategic thinker with the ability to balance long-term vision with hands-on operational delivery., • Credible and influential communicator, skilled in stakeholder management and relationship building., • Demonstrated ability to develop and lead HR teams, fostering collaboration, accountability and excellence., • Analytical and data-literate, using insight to drive decision-making and performance improvement., • Resilient, pragmatic and values-driven, with a genuine commitment to people and purpose. For more information, please contact Alice Redmond today.