Head of transformation jobs in United Kingdom

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do * Leadership of a team of 100+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment * Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals * Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time * Drive for effective delivery with pace and precision across the different outcome teams * Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains * Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. * Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes * Stay up to date with the latest relevant changes in regulation and enterprise process * Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices * Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices * Support the career growth and development of the team What we’re looking for * You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance * You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. * You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business * You’re passionate about recruiting and developing great engineering talent * You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. * You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) * You’ll be aware of the latest native developments within AWS and have real world experience * You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice * You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance * You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs * Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry * Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you’ll do * You’ll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life * Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals * Collaborate with product managers and designers on the overall product roadmap for a key business goal * Provide sound stewardship of the platform and capabilities created and owned by your teams * Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices * Play a lead role in the development of your teams culture, their vision and how they achieve it * Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we’re looking for * You’ll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals * You’re comfortable in reaching technical trade-offs between short-term team and long-term business needs * You’re passionate about recruiting and developing great engineering talent * You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you’ll get to learn (any previous experience would be advantageous) * An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings * Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One’s mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you’ll do * You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome * You will take end-to-end responsibility for technical design, implementation, and operational considerations * Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes * You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community * You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide * Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) * You’ll work to achieve the goals and vision shared by Product Management and your Tribe Leadership * Innovate within your team, initiative area and contribute within your technical domain What we’re looking for * Proven experience in technical leadership, including leading a team or cross-functional squad * Proven experience working in both backend services and mobile technologies * Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST * Experience with AWS and strong understanding of cloud-based development * Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale * You’re able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste * Proven experience ability to deliver high quality applications at scale * An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation * We’re continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve * We love continuous learning and that’s why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do * Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally * Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers * Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls * Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups * Collaborate with recruiters to develop competitive offer packages for external hires * Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives * Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments * Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools * Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives * Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams * Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed * Provide compliance consultation to HR and your business clients What we’re looking for * Compensation management experience, preferably within a regulated industry * High level of experience with building compensation models and conducting pay analysis * Experience in a client consulting role * Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides * Great attention to detail to understand compensation analytics and how to present to senior business leaders * Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions * Experience with Workday (desirable) * Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) * Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: * Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements * Develop expert-level understanding of network and merchant business processes * Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory * Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks * Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations * Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary * Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products * Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: * Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals * Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment * Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team * Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills * Ability to balance operating independently with appropriate escalation and interaction with senior leadership * Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; * Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for * Bachelor's Degree or relevant experience * A compliance specific skillset/knowledge * Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry * An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work * This is a permanent position and can be based in either our Nottingham or London offices. * Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. * We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. * The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. * Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

An experienced Head of PMO is required to lead and establish a Programme Management Office function supporting a major, multi-phase transformation programme for a high-profile external client on a remote basis. This is a significant opportunity to shape PMO delivery, embed best practice, and ensure excellence in governance, reporting, and programme control. Reporting to a senior portfolio leadershi... ZIPC1_UKTJ

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you’ll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you’ll do * Fraud Management – define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering * Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers * Be accountable for our fraud losses and ensure performance remains within appetite * Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud * Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls * Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) * Assess new technology and ensure Capital One remains one step ahead of fraud * Build relationships with vendors and understand what new products and services are worth pursuing What we’re looking for * Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation * Ability to manage varying workload and solve for both the short and the long term * A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills * Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound * Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry?Liftec Express - a leading independent provider of lift maintenance, repair and modernisation services - is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You'll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business.The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full TimeCompany: Pioneer of the British lift industry. Formerly part of global brand Otis - now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation.Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities.Culture: Safety, Ethics & Quality FocusedThe Opportunity This is a pivotal role leading Liftec Express' service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture.ResponsibilitiesOperational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response timesCommercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationshipsCustomer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retentionLeadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teamsCompliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the businessAbout You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry.You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial.Behaviours & Values • Open-minded and inquisitive - embraces continuous improvement • Extreme ownership - takes accountability for results and solutions • Customer centric - prioritises long-term relationships and service excellence • Honesty and integrity - acts with transparency and professionalism • Doing the basics brilliantly - focuses on safety, discipline and consistent executionBenefits • Pension - Aviva • Car allowance • Holiday - 25 days plus bank holidays • Employee Assistance Programme • Death in Service - 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policiesWhy Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer sat

Head of AI Type: Permanent The Opportunity A global professional services organisation is seeking an AI Capability Leader to design and scale its AI learning and community strategy. This senior role focuses on building practical, market-aligned AI capability while supporting enterprise clients and internal go-to-market activity. The Role You will lead the design and evolution of AI learning pathways aligned to current and emerging market needs, working across areas such as GenAI, machine learning, data science, and AI engineering. Partnering closely with commercial and delivery teams, you'll ensure learning programmes are job-ready, commercially relevant, and aligned to wider business goals. You will also build and grow a global AI community, creating structured engagement and opportunities for collaboration, knowledge sharing, and mentorship. Insights from this ecosystem will directly influence learning outcomes and client-facing solutions. As a subject matter expert, you'll support AI readiness assessments, client conversations, and AI go-to-market initiatives. Key responsibilities include: • Designing and curating AI learning pathways aligned to industry demand, • Building and nurturing a global AI practitioner and mentor community, • Supporting AI readiness frameworks and client capability assessments, • Contributing to AI go-to-market messaging, thought leadership, and pre-sales activity About You • Background in AI, data, analytics, or related consulting / enablement roles, • Experience delivering AI learning, talent, or capability-building programmes, • Strong understanding of applied AI and GenAI trends, • Comfortable engaging senior stakeholders across technical and commercial teams Why Apply This is a high-impact opportunity to influence AI capability at scale within a globally connected organisation at the forefront of AI transformation.

Fintech Payroll | High-Growth | Global Reach | Transformation Leadership Ready to build, transform and scale a business with untapped potential? Let’s start with fit: • This is not a role for maintaining the status quo., • Not for those who prioritise stability over challenge or consensus over action. We are a scaling payroll technology business operating across technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership of our UK operation and elevate it into a high-performing, commercially driven, operationally excellent unit. With strong momentum and clear headroom for growth, this is a chance to step in at a pivotal moment—shaping direction, raising standards, and building a platform for sustained success. The Role at a Glance Head of Commercial & Operations (UK) London / Hybrid Competitive Salary + Bonus Multinational business supporting complex, high-volume payroll environments across multiple jurisdictions. The Opportunity You will lead the UK operation (c.35 people) and oversee a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high service standards to unlock its full potential. Your mandate: fix, build, scale. Within 12 months: stabilise operations, embed accountability, and significantly improve delivery consistency—creating a business that runs on process, data, and strong leadership rather than reactive effort. You will play a key role not just in operational improvement, but in shaping how the UK business contributes to the wider global organisation. What You’ll Be Doing You will lead hands-on operational transformation—diagnosing payroll and service delivery issues at source, redesigning processes, and improving accuracy, efficiency, and consistency. You will elevate customer experience, moving from reactive delivery to a proactive, insight-led service model that builds trust and long-term client relationships. You’ll build a true performance culture through clear KPIs, structured reporting, and weekly accountability rhythms—ensuring performance is visible, owned, and continuously improved. Leadership will be hands-on in the early stages. You’ll spend time within the operation, reshaping and strengthening the team, developing key individuals, and ensuring the structure supports both day-to-day delivery and future scale. As operational stability is achieved, you will introduce a more structured commercial approach—supporting pipeline development, improving conversion, and aligning delivery capability with growth ambition. You will also work cross-functionally with senior stakeholders, ensuring alignment between UK operations and broader strategic objectives. About You You are a senior operational and commercial leader with a track record of delivering meaningful transformation in SaaS, fintech, or service-led environments. You have led teams at scale, improved performance through better systems and processes, and understand how to balance customer delivery with commercial outcomes. You are not purely strategic—you are hands-on, execution-focused, and comfortable operating close to the detail when needed. You thrive in environments that are evolving, where not everything is fully built, and where leadership requires clarity, pace, and resilience. You are confident making difficult decisions, addressing underperformance, and holding teams to high standards—while still creating an environment people want to be part of. Above all, you take ownership. You don’t wait for direction—you create it. Why Join This is a rare opportunity to take real ownership of a UK business unit, shape how it operates, and deliver meaningful operational and commercial impact. You’ll join an ambitious, growing organisation where strong leadership is valued, pace is high, and results are recognised. You will have the autonomy to make decisions, the backing to implement change, and the platform to build something that stands as a clear example of transformation done well. For the right person, this is not just another role—it’s a defining career move. Application Notice We take your privacy seriously. You may be contacted by email, text, or phone. Your data is processed by RR (Recruitment Revolution) in line with their Data Privacy Policy, available on their website.

Interim Head of SEND Improvements Based in London, hybrid working Length: 3 months IR35 status: Inside We are seeking an experienced and dynamic Interim Head of SEND to provide senior leadership capacity and strategic oversight. This is a pivotal role focused on driving the delivery of the Priority Improvement Action Plan, accelerating transformation across SEND services, and ensuring improvements translate into better experiences and outcomes for children, young people, and their families. Key Responsibilities: • Translate multiple interdependent improvement plans, including enabling workstreams such as data, ICT, and co-production, into a single, coherent strategic action and resource plan, • Bridge the gap between current (“as-is”) performance and future (“to-be”) outcomes through realistic, evidence-based planning and resource allocation, • Align and prioritise activities under a single source of truth, ensuring clear accountability and demonstrating the link between actions and outcomes, • Accelerate data cleansing and the development of dashboards to provide an accurate, shared understanding of SEND provision and quality, enabling targeted decision-making, • Review and strengthen governance and quality assurance frameworks to ensure effective oversight of programme delivery and compliance with regulatory standards, • Develop clear, compelling reporting for senior decision-makers, proactively identifying risks and implementing robust mitigation strategies, • Build strong relationships with parent-carer forums and stakeholders, promoting co-production and rebuilding trust in SEND services, • Work closely with commissioners to ensure compliance with statutory duties, including the Children and Families Act 2014, and support best value delivery Skills, experience and knowledge: • Proven success at senior leadership level., • Strong knowledge of SEND policy, legislation, and the challenges faced by children, young people, and families, • Experience responding to and improving inspection outcomes, • Demonstrable experience leading large-scale transformation programmes, ideally within SEND, education, or health., • Strategic thinker with the ability to translate vision into delivery, • Experience driving cultural change and embedding new ways of working, • Financial acumen, including understanding of high-needs funding and commissioning, • Outstanding stakeholder engagement skills, with the ability to influence and collaborate with senior leaders, partners, parents, and carers To apply for this role or to find out about other jobs, please contact the London Local Government Recruitment team

D365 F&O System Administrator London (Hybrid) We're currently recruiting for a D365 F&O System Administrator to join a business-critical transformation programme, reporting directly to the Head of IT. Responsibilities • Act as the internal D365 F&O system administrator throughout the implementation life cycle, working alongside external delivery partners., • Support the setup, management and governance of all D365 environments., • Support configuration management and controlled promotion of configuration and code across environments., • Assist with data migration activities, including validation, reconciliation and cutover support., • Support testing activities (SIT and UAT), including environment readiness, defect triage and resolution support., • Proven experience administering Microsoft Dynamics 365 F&O in a live environment., • Strong understanding of D365 security roles, user management and segregation of duties., • Experience managing D365 environments and supporting releases, patches and updates., • Practical experience supporting ERP implementations or major system upgrades., • Familiarity with Azure DevOps or similar tooling for issue, change and release management. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.

The Job: • Job Title: Head of Engineering, • Industry: Enterprise SaaS - High volume transactions, • Tech stack: GCP, Golang, PHP, • Working Set-Up: Hybrid working set-up (Central London an average of once per month), • Salary - £100,000-£120,000 p/a (dependent on experience), • Benefits - Discretional 10% annual bonus, 25 days annual leave +BH's, private healthcare and more, • Interview process: 3 stages (virtual) The Role: This is a hire of high importance for one of Leo technology's key clients. This company, who are industry leaders in retail and hospitality loyalty software (enterprise SaaS), are looking to appoint a Head of Engineering to lead the engineering team and continue driving the evolution of their cloud-based technology platform while they focus on moving to a more cloud-native SaaS architecture. In this role, you will be responsible for owning the engineering strategy, delivery, and operational performance, ensuring the company effectively deliver a reliable, secure platform for their enterprise customers, all while executing a multi-year technology transformation. This position is instrumental in the company achieving their next phase of growth, and as a result, you will be given the opportunity to shape the future technical foundation of the business while leading teams through change. You'll be tasked with balancing innovation with reliability for global enterprise customers. This role is ideal for an experienced Engineering Manager / Head of Engineering who has experience leading multiple engineer teams, contributing to the overall technical strategy, and leading cloud-native transformation programs. Key Responsibilities (not limited to): • Define and execute the engineering strategy supporting the companies transition to a cloud-native, service-oriented architecture, • Act as a senior technical leader and point of escalation for complex technical decisions, • Lead, develop, and coach engineering managers / technical leaders, • Own delivery and engineering health metrics (incl. reliability, quality, and technical debt), • Improve Agile delivery practices, • Work with key stakeholders to manage the transition from monolithic systems to distributed, cloud-native services, • Manage engineering budgets, day to day cloud spend, and third-party technology partners The Person: • Experience working in a Engineering Manager or Head of Engineering role with similar responsibilities, • Extensive experience and understanding of GCP and it's capabilities, • Experience working in Go / PHP environments (you do not need to be able to do hands on coding with these technologies), • Demonstrated ability to lead complex technical changes or platform modernisation, • Extensive experience in software engineering, including leadership of multiple teams, • Experience working with transactional platforms (low latency), • Prior experience leading cloud-native transformation programs is desirable Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website

Job Title: Digital Learning Facilitator Location: Ealing, Hammersmith and Southall Hours: Full-time About Us At Ealing, Hammersmith & West London College, we are committed to championing innovation and creativity, and we invite you to join us on this journey. We welcome applicants who share our values of Ambition, Innovation, Accountability, Collaboration and Inclusion. With College sites across Ealing, Hammersmith and Southall, we offer a diverse, dynamic and forward-thinking environment where staff are empowered to make a real difference to learners’ lives. Our culture is rooted in Fairness, Respect, Equality, Diversity, Inclusion and Engagement, and we are proud to invest in digital transformation that enhances teaching, learning and student success. About the Role Ealing, Hammersmith & West London College is seeking an enthusiastic and innovative Digital Learning Facilitator and Designer to join our IT & Digital Innovation team. This exciting and ambitious new role sits at the heart of the College’s digital transformation agenda. You will act as the central point of contact for the College’s state-of-the-art immersive learning environments, playing a key role in facilitating immersive lessons and supporting staff and students to fully realise the potential of these spaces. Working closely with the Head of Digital Innovation and Learning Technologies, Learning Resource Centre (LRC) teams, teaching staff and students, you will help embed cutting-edge digital technologies into teaching and learning practice. This role is ideal for a recent graduate or early-career professional with experience or qualifications in immersive learning, digital media, gaming or related fields, who is passionate about educational innovation and learner engagement. Key Responsibilities Immersive Learning and Digital Innovation • Act as the main point of contact for immersive learning environments across the College., • Facilitate timetabled immersive lessons, actively contributing to high-quality teaching and learning experiences., • Support the integration of emerging technologies including immersive, augmented, virtual and mixed reality (AR/VR/MR), artificial intelligence and digital learning tools., • Provide technical setup and proactive troubleshooting to ensure a seamless user experience., • Maintain immersive learning spaces, ensuring high standards of presentation, functionality and usability., • Manage immersive environment software updates and hardware performance, liaising with suppliers such as ClassView where required., • Track and analyse user and technical feedback to inform continuous improvement., • Encourage innovation by advising staff on creative uses of immersive technologies to enhance learner engagement., • Keep up to date with developments in immersive and digital learning through research, networking and professional development., • Project and Collaboration, • Manage delegated project responsibilities for immersive technology and AI initiatives, ensuring delivery aligns with College objectives., • Work collaboratively with Learning Facilitators, Digital and Quality teams to identify training needs and support staff development., • Assist with workshops, pilot projects and the implementation of technology-supported learning initiatives., • Work as part of the LRC team, providing cover and support when required., • Support student IT services, including troubleshooting hardware and software issues and liaising with IT colleagues., • Assist with the organisation, maintenance and use of Learning Centre equipment., • Provide front-line service at LRC service points, supporting learners to access resources, technology and digital tools. You will have: • A strong interest in digital innovation, immersive learning and educational technology., • Experience or qualifications in immersive learning, gaming, digital media or related disciplines., • Confidence facilitating learning sessions and supporting educators and learners with technology., • Strong problem-solving skills and the ability to troubleshoot technical issues efficiently., • Excellent communication and interpersonal skills, with a collaborative and proactive approach., • The ability to manage multiple priorities and work across different College sites. Travel between College sites and occasional external venues will be required. The post holder may be required to undertake other duties appropriate to the level of the role. Equality, Diversity and Inclusion Ealing, Hammersmith & West London College is committed to equality, diversity and inclusion and expects all staff to share this commitment. Safeguarding The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

Our client, Brent Council, is looking for a Head of Service for their Quality & Improvement team. • Understanding CQC processes and requirements essential, • Office-based 2 or 3 times a week - full-time in the event of a CQC inspection, • Must be immediately available, • Practice Development Needs, Principal Social Work and Transformation Team and Performance Team, • Will be supervising a small team of up to 5 direct reports, • Performance, data, training, development and practice, • A personal one-one service from your highly experienced dedicated consultant., • Top tier supplier across London giving us first access to jobs, • Referral bonus - up to £250* per person placed., • Double payrolls each week. *Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

HEAD OF THE MESSAGE IN LONDON (HUB LEADER) Strategic leadership role at The Message Trust, growing the London mission by sharing Jesus through creative mission, community transformation and enterprise. Contract: Permanent, full-time (35 hours) Location: Hybrid – minimum three days per week in the London office, with regular travel across London. Travel: Monthly Prayer Days at Manchester HQ (travel and hotel expenses paid) The Message Trust has, for over 30 years, been boldly sharing the good news of Jesus with some of the hardest-to-reach young people and communities in the UK and beyond. Through schools, neighbourhoods, prisons and enterprise, The Message sees lives transformed in word and action. Previously voted Best Not-for-Profit to work for in the UK by the Sunday Times Best Companies Survey, it is now seeking a Hub Leader to develop its growing work across the capital. Why work for The Message Trust? • Strategic leadership role at the heart of mission in London, • 33 days annual leave (including bank holidays), rising to 35 after five years, • Daily prayer and worship, plus monthly Prayer Days, • Up to one week of paid leave per year for a mission trip, • Enhanced family-friendly policies, EAP and Wellness Action Plans, • Cycle to Work, Techscheme and Electric Car salary sacrifice schemes In this role, you’ll have the opportunity to: • Shape and lead an ambitious regional vision for The Message in London, • Build, lead and inspire a passionate London Hub team, rooted in prayer and worship, • Cultivate deep, joyful partnerships with churches, denominations and Christian networks across the capital, • Spark generosity by championing fundraising and major donor engagement, including the flagship London Urban Heroes Dinner This role is subject to an Enhanced DBS check. For further details please have a look at the candidate pack. For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement. Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law. *In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

Ready to shape enterprise-wide transformation at serious scale? A leading global specialty insurer is on a bold journey to become the standout Primary Specialty Insurance provider in its market—and change delivery sits right at the heart of that ambition. This is a seat at the table, driving transformation that genuinely moves the business forward.At the core of this organisation is a progressive, performance-driven culture—one that champions presence over process, bold decision-making over bureaucracy, and curiosity over convention. As Head of Programme Delivery, you will sit on the Change Leadership Team with strategic ownership of the enterprise programme and complex change portfolio. You’ll lead transformation across Operations, IT, and the wider business—working with senior leaders to turn strategy into measurable outcomes. This is high-visibility, high-impact leadership where your influence will be felt across the entire organisation. • Set the direction for complex, enterprise-level programmes aligned to long-term business strategy, • Lead and inspire senior programme, project, and business analysis professionals, • Own resource strategy across a large-scale change portfolio—balancing capacity, capability, and cost, • Act as the senior escalation point for critical risks, dependencies, and delivery challenges, • Shape a high-performance, delivery-led culture grounded in accountability and continuous improvement, • Partner closely with Operations, IT, Business Architecture, and Executive stakeholders to ensure transformation delivers real, lasting value, • Represent change delivery at Executive and Board-level forums, deputising where requiredYou’ll be trusted to make decisions, encouraged to engage face-to-face, and empowered to cut through complexity to deliver outcomes that matter.If you are a senior Transformation Programme leader with deep experience delivering complex programmes in the Lloyd’s and company market, and you’re ready to leave a genuine legacy, this is a rare opportunity to step into a role with scale, authority, and purpose. Apply confidentially to learn more about this pivotal role and the transformation ahead.

Software Development Manager London Area, United Kingdom (Hybrid) London (Hybrid – 3 days onsite) £100,000 - £130,00 (DOE) + bonus + excellent benefits We’re supporting a global, highly respected organisation undergoing a major technology transformation, and they’re looking for a Software Development Manager to lead a critical engineering workstream. This is a senior leadership role with full ownership of delivery across a large-scale system modernisation programme — ideal for someone who combines strong technical depth with proven delivery leadership. The Role You’ll lead multiple engineering teams and delivery partners, driving the build and integration of modern, cloud-based platforms while transitioning from legacy systems. This is not a hands-on coding role, but equally not a pure programme role — you’ll sit at the intersection of engineering, architecture, and delivery. Key responsibilities include: • Leading end-to-end software delivery across multiple Agile workstreams, • Owning engineering roadmap, timelines, and quality standards, • Managing internal teams and third-party vendors, • Driving best practice across CI/CD, DevOps, and secure development, • Collaborating closely with Product, Architecture, and Programme teams, • Supporting system integration, data migration, and BAU transition What we’re looking for We’re keen to speak with individuals who: • Have a background in software engineering, now operating at Senior Engineering Manager / Head of Engineering level, • Bring experience delivering large-scale transformation or modernisation programmes, • Are confident leading multi-team, multi-vendor environments, • Can operate comfortably across technical and business stakeholders, • Have strong knowledge of cloud-native architecture, APIs, and DevOps practices, • Experience within financial services or insurance would be advantageous but not essential.

Systems Implementation Lead - Professional Services - 12 Month FTC Location: London (Hybrid - 2 days in office)Contract: 12-month FTCSector: Global Professional Services A leading global professional services organisation is seeking an experienced Systems Accountant to join its finance transformation and systems function on a 12-month fixed-term contract. Operating across multiple international jurisdictions, the business continues to invest heavily in finance systems, controls and data quality to support scaling operations and regulatory requirements. Your new role: Reporting to the Head of Finance Systems, you will play a key role in supporting, optimising and enhancing core finance systems across the EMEA region. This role sits at the intersection of finance and technology and will work closely with finance stakeholders, IT teams and external vendors to ensure systems are robust, well-controlled and fit for purpose. You will act as a subject-matter expert for finance systems, supporting month-end processes, system enhancements, control improvements and change initiatives. Key responsibilities include: • Acting as the primary finance lead for core accounting systems, • Supporting month-end close from a systems and controls perspective, • Maintaining and enhancing system configurations, controls and workflows, • Leading balance sheet reconciliations and ensuring system-driven integrity, • Supporting system upgrades, implementations and change initiatives, • Translating finance requirements into system and reporting solutions, • Investigating system issues, data discrepancies and reconciliation breaks, • Partnering with Finance, IT and external vendors on system improvements, • Supporting audit and control requirements, including documentation and testing, • Qualified accountant (ACA / ACCA / CIMA or equivalent), • Proven experience in a Systems Accountant or Finance Systems role, • Strong understanding of financial controls, reconciliations and close processes, • Solid technical accounting grounding (IFRS / UK GAAP), • Experience supporting or delivering finance system changes or implementations, • Strong analytical skills with excellent attention to detail, • Ability to work independently in a fast-paced, multi-entity environment, • Confident communicator with both finance and non-finance stakeholders, • Advanced Excel capabilityDesirable:, • Experience within large, global or multi-regional organisations, • Exposure to ERP systems such as Oracle, SAP, Netsuite or Dynamics, • Experience with reconciliations tools (e.g. BlackLine), • Exposure to SOX controls or formal control frameworks

Finance Transformation Analyst Your new company A leading organisation with a presence across Europe is seeking a highly analytical and detail-driven Accountant to join their Transformation Office. This is a London-based hybrid role (2-3 days in the office) supporting large transformation and strategic investment programmes. Your new role Reporting to the head of finance transformation, your duties will include: • Maintain and update financial data for transformation and investment projects., • Perform variance analysis to explain cost and benefit deviations., • Provide financial modelling for business cases (ROI, NPV, payback)., • Forecast resource requirements and identify capacity risks., • Support budgeting, forecasting, and long-term planning cycles., • Ensure consistent reporting through cross-functional collaboration., • Strong experience in financial analysis, project accounting, or transformation support, • Advanced Excel and modelling skills with exceptional attention to detail, • Analytical mindset with the ability to reconcile data and test assumptions, • Familiarity with IFRS capitalisation rules and capex governance processes, • Experience in cost capitalisation, impairment, and business case validation, • Confidence in stakeholder engagement and the ability to challenge constructively, • Opportunity to work on high-impact transformation programmes across Europe, • Hybrid working model with flexibility, • Exposure to strategic finance and investment decision-making

Senior Security Engineer 📌London / Hybrid (2–3 days per week) 💰£90,000–£110,000 I’m currently partnered with a high-growth UK technology business looking to hire a Senior Security Engineer into a newly evolving security function. This is a rare opportunity to join at an early stage and help shape the future of security across a fast-scaling, product-led environment. The business has already invested heavily in leading security tooling and cloud infrastructure, but much of the environment is still immature — they now need a senior, hands-on engineer to help design, implement and automate the security landscape from the ground up. You’ll work directly with the Head of Information Security and senior engineering leadership to execute an ambitious roadmap across Security Operations, automation, cloud security and AI- led transformation. What you’ll be doing: • Designing and implementing scalable security controls across a multi-cloud environment, • Building and maturing Security Operations / detection / incident response capabilities, • Driving AI-led automation across alert triage, investigations and response workflows, • Building AI agents / leveraging LLMs to improve security engineering throughput, • Owning the lifecycle of security tooling from evaluation through to deployment and optimisation, • Integrating logs, telemetry and alerts across multiple platforms and APIs, • Conducting deep-dive security reviews for applications, infrastructure and engineering changes, • Improving DevSecOps processes across CI/CD pipelines and Infrastructure as Code environments, • Rationalising and securing a large estate of software, infrastructure and services What they’re looking for: • Strong hands-on experience across Security Engineering, Security Operations and Incident Response, • Experience implementing and configuring enterprise security tooling, • Strong understanding of SIEM / detection engineering / SOC environments, • Experience securing complex cloud environments (AWS / GCP / Azure), • Good understanding of networking, infrastructure and platform engineering, • Experience with IaC, CI/CD pipelines and modern DevSecOps practices, • Comfortable coding / scripting / building integrations via APIs, • Experience with AI / machine learning / LLM-driven workflows would be a major plus, • A proactive builder mindset — someone who likes solving problems and getting things done Package: • Competitive salary, • Annual bonus, • Share scheme, • Strong benefits package, • High ownership / visibility role This would suit someone who enjoys operating in fast-paced environments and wants genuine influence in shaping security strategy and execution. Please apply if you’d like to hear more.

Director of Engineering – AI Transformation (backend, frontend, agentic workflows) Interim, 6 months (potential to extend or permanent role) London Hybrid We’re partnering with an investor-backed fintech undergoing a significant evolution in how it builds and scales its technology and product capabilities. This is a hands-on leadership position for someone who can take ownership of engineering across (backend, frontend, testing) while helping shape the next phase of the platform including the further evolution of AI-led workflows and automation moving towards agentic workflows. The Opportunity You’ll report into the C-Suite and take responsibility for engineering delivery across a growing platform, with a mandate to: • Lead and scale backend and frontend engineering (including mobile), • Drive modern engineering practices across delivery, testing, and architecture, • Partner closely with product as the organisation evolves toward a more product-led structure, • Introduce and embed AI use cases from early-stage copilots through to more advanced, agentic workflows, • Help define where AI delivers real value (customer, operations, analytics) vs noise, • Bring clarity, structure, and pace to a function in transition This is a business investing heavily in technology and AI as a core strategic priority. They have already moved beyond simple use cases and are now seeing tangible ROI and now moving into the next phase of agentic workflows. What They’re Looking For • Proven Director / Head of Engineering experience within a scaling environment (fintech or similarly regulated sectors like health care helpful but not essential), • Strong track record leading full-stack teams (backend + frontend/mobile), • Experience navigating ambiguity and leading through transformation, • Real commercial experience with AI tooling and agentic workflows > practical implementation over theory, • Ability to operate at both strategic and hands-on levels, • Comfortable working closely with senior stakeholders and influencing direction The client cannot offer sponsorship. For more information please apply or send your CV to

The Client Our client is a highly regarded discretionary investment manager with a strong focus on data‑driven decision making. They operate with a small, agile structure and are recognised for their commitment to excellence in trading and technology. Their in‑house technology function spans IT infrastructure, software development, and quantitative analysis, supporting all aspects of market data processing and trading activity. The environment is fast‑paced, collaborative, and highly technical, where code quality, performance, and low‑latency systems are top priorities. Engineers work across domains, contribute to architectural discussions, and help shape scalable, robust systems. We have partnered with this team for several years and have a close, direct working relationship with the CTO. We have successfully placed multiple individuals into the group and can provide detailed insight into the team structure, culture, and expectations. The Role The client is embarking on a major initiative to unify and expand their core systems, bringing more of this capability in‑house. As Head of Core Platform, you will lead this transformation—designing, planning, and implementing the evolution of the core technology stack to create a strong foundation for future growth. This is a hands‑on leadership role. You will develop and consolidate systems, write software, guide a team of developers, and take ownership of several critical platforms. This includes an in‑house C# PnL and Risk system that performs real‑time portfolio valuation, alongside other components that will be integrated into a cohesive, modernised core platform. You will work closely with senior stakeholders including the CTO, COO, Head of Operations, and Project Management. Candidate Profile Domain Expertise • Strong background in fixed‑income trading systems, • Knowledge across front‑, middle‑, and back‑office workflows, • Demonstrable expertise in:, • Repo trading and lifecycle management, • Post‑trade operations, clearance, and settlement, • Margin and collateral management, • Experience building systems that capture bond and swap (interest rate and FX) cashflow events, • Understanding of accrual (trade date) and realised (settlement date) accounting reconciliations, • Particular interest in candidates with Fixed Income and Rates experience Technical Skills • Strong computer science fundamentals, • Hands‑on development experience in:, • C# and .NET (essential for this role), • Python within quant or data environments, • The client will also consider exceptional engineers from other OOP backgrounds such as C++, Java, or Go, • Familiarity with UI technologies such as WinForms, WPF, Blazor Hybrid, and Blazor Web Leadership & Approach • Experience working in front‑office or trading‑technology environments, or on business‑critical systems, • Ability to lead by doing—hands‑on while guiding a team, • Pragmatic, delivery‑focused mindset, • Commitment to high‑quality engineering practices and low‑latency, high‑performance systems, • Low‑ego, high‑performing self‑starter who values ownership, teamwork, and delivering commercial, pragmatic solutions Why Apply This is a rare opportunity to take ownership of a mission‑critical transformation within a high‑performing investment manager. You’ll shape the architecture, engineering standards, and long‑term technical direction of the firm, working in a collegiate environment where ideas matter and technical excellence is valued. As a long‑standing recruitment partner to this team, we can provide deep insight into the role, expectations, and culture, ensuring you have a clear and accurate understanding of the opportunity.

Senior Head of Engineering – Central Platforms A major organisation undergoing significant digital and enterprise platform transformation is seeking a Senior Head of Engineering to lead the technical strategy, engineering capability and long‑term evolution of its central platforms — including SAP (ECC, S/4HANA, BTP) and a large‑scale HCM platform (Oracle HCM). This is a pivotal leadership role shaping the future of Finance and People systems across a complex, high‑volume, business‑critical environment. The Opportunity You’ll set the engineering vision for central enterprise platforms at a critical moment in their transformation — decommissioning SAP ECC, enabling a successful move to S/4HANA for Finance, and ensuring the organisation’s HCM platform remains stable, secure and continuously improving. You’ll lead multi‑disciplinary engineering teams spanning SAP Functional, ABAP, BTP, Basis, Testing, Integration and HCM delivery. Working closely with Product, Architecture, Platform Engineering and Delivery, you’ll ensure solutions are robust, resilient and built for long‑term success. This role requires a leader who combines strategic thinking with deep technical judgement, and who can uplift engineering standards across a complex estate. What You’ll Lead • Long‑term engineering strategy for SAP (ECC, S/4HANA, BTP, integration) and the organisation’s HCM platform, • ECC decommissioning and technical enablement of the S/4HANA Finance programme, • Engineering quality, release cadence, configuration strategy and run health for the HCM platform, • High‑performing engineering teams across SAP and HCM disciplines, • Adoption of engineering excellence — CI/CD, automation, observability, security and SRE practices, • Practical use of Agentic AI to improve quality, flow and operational stability, • Technology standards, engineering frameworks and ways of working across the central estate, • Partner and vendor strategy, balancing internal capability with external expertise What You Bring • Deep understanding of SAP ECC and S/4HANA from both a technical and solution perspective, • Proven leadership of SAP engineering disciplines (Functional, ABAP, BTP, Basis, Testing, Integration), • Strong working knowledge of Oracle HCM or similar enterprise HR platforms, • Experience leading large‑scale decommissioning, migration or S/4HANA programmes, • A track record of driving engineering excellence in SAP and SaaS/HCM environments, • Experience operating in a modern product and platform model, • Strong stakeholder influence across Finance, HR, Technology and senior leadership, • A passion for building high‑performing teams and delivering high‑quality, resilient platforms Why This Role You’ll be joining an organisation investing heavily in engineering excellence, modernising its technology landscape and transforming how its core business systems operate. This is a rare opportunity to lead engineering for platforms that underpin Finance, People and enterprise operations at scale. If you’re excited by the challenge of shaping platform engineering strategy during a major transformation, we’d love to hear from you.

Head of Delegated Operations City of London - Hybrid Key Responsibilities Delegated Authority Operations Oversight • Lead the operational framework for all delegated authority business across the syndicate., • Ensure effective onboarding, administration, and ongoing oversight of Coverholders, TPAs, and delegated partners., • Maintain operational processes aligned with Lloyd’s Delegated Authority requirements and internal governance standards., • Ensure compliance with Lloyd’s Minimum Standards, FCA requirements, and internal risk frameworks., • Oversee due diligence, audits, and operational reviews of delegated partners., • Partner with Compliance and Risk functions to manage regulatory obligations and remediation activities., • Develop and implement scalable operational processes and controls., • Drive continuous improvement initiatives to enhance efficiency, automation, and service delivery., • Lead operational change projects related to delegated authority platforms, data management, and process transformation., • Act as a senior operational contact for internal stakeholders, brokers, Coverholders, TPAs, and Lloyd’s., • Work closely with underwriting teams to support business growth while maintaining operational integrity., • Lead, mentor, and develop the delegated operations team., • Foster a culture of accountability, collaboration, and continuous improvement., • Manage resource planning, succession planning, and team capability development. Required Experience & Qualifications • Significant experience in Delegated Authority Operations within the Lloyd’s market., • Strong knowledge of Lloyd’s Delegated Authority framework, Coverholder governance, and bordereaux management., • Experience managing operational teams within a syndicate or specialty insurance environment., • Deep understanding of regulatory and compliance requirements impacting delegated business., • Proven track record of operational transformation and process improvement., • Strong stakeholder management and communication skills., • Experience working with delegated authority systems and data platforms.

Account Executive - Account Executive, Sales Executive, Business Development Manager, SaaS Sales, B2B SaaS, AI SaaS, FinTech, Order-to-Cash, Accounts Receivable, AR Automation, Cash Management, Credit Control, Finance Transformation, ERP Sales, NetSuite, SAP, Microsoft Dynamics, D365, Finance Systems, CFO, Finance Director, Head of Finance, Enterprise Sales, Mid-Market Sales, New Business, Hunter, Pipeline Generation, Lead Generation, Outbound Sales, Cold Calling, Email Outreach, LinkedIn Outreach, Discovery Calls, Solution Selling, Consultative Sales, Value Selling, Product Demonstrations, Closing Deals, Sales Cycle Management, Multi-threaded Sales, Stakeholder Management, Negotiation, Forecasting, CRM (Salesforce, HubSpot), GTM Strategy, Client Acquisition, SaaS, Cloud, Automation, AI, Data-driven Solution - London, Greater London, Surrey, Berkshire, Hertfordshire, Essex, Kent, Buckinghamshire, Hampshire, Oxfordshire, Cambridgeshire, Sussex, Northamptonshire, Bedfordshire – St Albans, Watford, Guildford, Woking, Reading, Maidenhead, Chelmsford, Brentwood, Sevenoaks, Tunbridge Wells, Brighton, Cambridge, Oxford, Milton Keynes. We are working with a fast-growing B2B FinTech company that is looking for a Sales Executive to join their team. The ideal candidate will be enthusiastic, driven, and have experience selling SaaS solutions, ERP software, or financial automation platforms such as NetSuite, SAP, Microsoft Dynamics, or D365, with a strong track record in B2B SaaS sales, new business development, and full sales cycle ownership, including outbound prospecting, discovery, product demonstrations, solution selling, and closing mid-market to enterprise clients. Key Skills & Experience: • 2–5 years’ experience in SaaS sales, ERP, or enterprise software roles such as Account Executive, Business Development, or similar client-facing positions, ideally with exposure to complex, solution-led sales cycles, • Experience working with or selling ERP or finance platforms such as NetSuite, SAP, Microsoft Dynamics, or comparable cloud-based systems, • Proven ability to own the full sales cycle, from outbound prospecting and discovery through to product demos, negotiation, and closing, • Strong commercial understanding of how business systems connect across finance and operations, with the ability to translate technical capability into business value, • Confident engaging senior decision makers, particularly within finance teams, with a structured and proactive approach to building pipeline and closing new business Responsibilities: • Own and manage a full sales pipeline, taking opportunities from initial outreach through to close across mid-market and enterprise accounts, • Act as the main commercial contact for prospects, building strong relationships and aligning internal teams around client requirements and buying processes, • Develop a solid understanding of prospect finance operations and systems landscape, positioning the solution effectively against existing ERP or financial tools, • Run tailored product demonstrations and discovery sessions, clearly articulating value and linking functionality to specific business outcomes, • Work closely with internal teams to refine sales messaging, improve conversion rates, and ensure a smooth handover from sales to implementation and customer success Location: Hybrid (4 days in London) Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website:

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Senior Business Analyst – Underwriting Workbench (London Market) 📍 London (Hybrid) 💼 Permanent - £90,000 We’re looking for an experienced Senior Business Analyst to play a central role in a major transformation programme focused on modernising underwriting capabilities within the London Market. This is a high-impact opportunity to shape how underwriters work day-to-day through the delivery of a strategic Underwriting Workbench programme. The Role Reporting to the Head of Business Analysis & Testing Services, you’ll lead business analysis across the full lifecycle of a complex transformation initiative. You’ll work directly with underwriters, operational stakeholders, and technology teams to define, design, and deliver future underwriting capabilities. Key Responsibilities • Lead business analysis activities across the Underwriting Workbench programme, • Partner with Underwriters to understand workflows, challenges, and strategic goals, • Elicit, analyse, and document complex requirements with full traceability, • Shape the target operating model for future underwriting capabilities, • Facilitate workshops with senior underwriting and business stakeholders, • Translate London Market processes (placement, binding, endorsements, renewals, delegated authority) into system and data requirements, • Collaborate with Architecture and Technology teams to align with enterprise strategy, • Support vendor selection, implementation, and configuration, • Drive process optimisation, automation, and data quality improvements, • Ensure compliance with Lloyd’s and market standards (e.g. messaging, reporting), • Mentor junior Business Analysts where required What We’re Looking For • Strong experience as a Business Analyst within the London Market insurance sector, • Deep understanding of underwriting processes across the policy lifecycle, • Experience with underwriting platforms, workbench implementations, or core system transformations, • Proven track record delivering large-scale change in complex environments, • Experience working directly with senior underwriters and business leadership, • Strong knowledge of the London Market ecosystem (Lloyd’s, brokers, coverholders, delegated authority, bordereaux, PPL), • Familiarity with Agile or hybrid delivery frameworks, • Experience with tools such as Jira, Confluence, Visio, Lucidchart, • Strong stakeholder management, communication, and influencing skills Why Join? • Be at the heart of a strategic transformation programme, • Directly influence how underwriting is performed across the business, • Work closely with senior stakeholders in a highly visible role, • Opportunity to shape future operating models and digital capabilities MUST HAVES 1. Lloyd’s Market Experience, 2. Digital Underwriting Transformation Impact, 3. Stakeholder Influence

Founding Account Executive - AI Digital Transformation About the company • High-growth, venture-backed AI and automation platform transforming how large enterprises deploy software, systems and AI agents, • Replacing slow, consultant-led digital transformation with an AI-powered, outcome-driven deployment model, • Already trusted by global, multi-billion-pound organisations across different verticals, • Entering a major scale-up phase with recent funding, rebrand and market expansion About the role • Join as a Founding Account Executive, driving enterprise adoption of an AI-led platform that automates how companies deploy and run technology, • Own and shape the full sales cycle from outbound prospecting, discovery, demos, negotiation and close, • Target a defined list of large enterprise accounts and build relationships at COO and CTO level, • Land strategic AI deployments and expand them into seven-figure, multi-year partnerships, • Work directly with founders and product leaders to shape how AI is sold, packaged and delivered to the market, build the sales playbook and define how the company scales, • A true hunter-builder role where you’ll be creating the blueprint Your previous experience • Proven experience selling complex enterprise or AI-driven platforms, • Track record of creating high-value deals from scratch with minimal marketing or inbound support, • Comfortable with £100k+ ACV and expanding accounts into seven-figure relationships, • Experience in early-stage or fast-scaling AI / tech companies with high impact, • Confident engaging COOs, CTOs and senior stakeholders in strategic, multi-threaded sales cycles, • Relentless, driven and commercially sharp, • Curious about AI, automation and how intelligent systems are reshaping how enterprises operate Package • £120,000 base (there is flex) Depending on exp, OTE ~£300,000 & equity, • Uncapped commission with accelerators (10% of ARR rising to 12% above target), • Equity, • Hybrid - Central London-based role with frequent enterprise customer travel across UK/Europe, • Clear path into Head of Sales / CRO as the business scales globally Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics and Consulting. Arius Recruit Ltd is acting as an employment agency in relation to this vacancy. This is a permanent and full time position.

Sales Account Manager – Data & AI Consulting Wimbledon / Central London (Hybrid: 2–3 days/week in across either the Wimbledon or London office) £50–60k base (DOE) + generous commission Rockborne – Data & AI Consultancy (Part of Harnham Group) About Rockborne Rockborne is an award-winning data and AI consultancy that helps organisations unlock the full value of their data. We deliver flexible consultancy services - from deploying fully trained data consultants through to transformation programmes, capability building, and strategic guidance. Our clients span major brands in retail, financial services, energy, and the public sector. Whether it’s placing a single consultant or leading a full delivery workstream, our impact is real and immediate. The Opportunity We’re growing fast. To continue that momentum, we’re hiring a Sales Account Manager to expand and deepen our enterprise client base. This role is ideal for someone who has sold consulting, data services, or digital transformation solutions and loves building meaningful relationships with senior data stakeholders. It’s a balanced mix, 70% new business and 30% account growth. You’ll lead full sales cycles across our solutions and have support from a strong SDR function, but you’ll also be expected to bring your own drive, networks, and creativity. If you want to sell complex, high-value services that genuinely change how businesses use data, this is your chance. What You’ll Do • Build and convert a high-quality pipeline (enterprise-level focus), • Sell Rockborne’s full portfolio:, • Embedded data consultants, • Training & capability uplift programmes, • Data strategy & delivery consulting, • Lead meetings with senior stakeholders in data & technology, • Partner closely with SDRs, operations, coaching, and leadership teams, • Identify opportunities for growth within existing accounts, • Represent Rockborne externally: events, networking, and industry forums, • Keep current with market shifts in Data, AI & Analytics What We’re Looking For You don’t need to have worked in data - but you must have sold consulting or services where data/tech stakeholders were key decision-makers. • Proven success driving revenue in a services-led sales environment, • Experience winning or scaling enterprise accounts, • Comfortable owning a strategic, consultative sales process, • Skilled in building trust with C-level and data leadership, • Proactive, ambitious, and adaptable in a growth environment, • A curiosity for the Data & AI space - we believe that expertise can be built here Essentially, if you’ve sold into: Data leaders (CDO, Head of Data, Data Engineering, BI), Tech leadership (CTO, CIO) or Digital transformation teams then we’d love to hear from you. What You’ll Get • Competitive base + uncapped commission, • True hybrid working culture (Between the Wimbledon office and London WeWork + client visits), • Tools like LinkedIn Sales Navigator & SourceWhale, • Clear progression pathways as Rockborne scales, • Highly supportive, collaborative team culture, • Chance to influence how the UK’s data teams evolve Ready to grow your impact in the Data & AI world? Apply now.

Position : Digital Sales Manager Contract : Permanent contract eXalt is a remarkable human adventure, a community of over 1500 consultants dedicated to digital transformation and specialists in Product & Project Management, Market Finance, and Tech professions (development, cloud, data, infrastructure, cybersecurity). Founded in July 2018 around the values of intrapreneurship, eXalt positions its development with a strong commitment to its clients and teams: to remain, for a long time to come, an agile and reinvented consulting firm. eXalt's strength lies in organizing internally as a product organization and cultivating Product Management methods within teams to facilitate the spread of best practices to its clients. Lastly, eXalt is above all a doocratic ecosystem designed for the fulfillment of curious profiles, seeking challenges and meaning, wishing to evolve in an environment that allows co-learning, co-construction, and co-innovation. The number one challenge for any company seeking to grow is the recruitment of new talents! "Giving meaning to agility and valuing the employee experience" is what we offer you by joining the adventure. eXalt is currently looking for its new Digital Sales Manager to support Justin, the Associate Director of eXalt-FI and to develop the market in London. You will evolve in a multi-company and challenging context. You will be attached to the office in London with the Finance team! What is a Digital Sales Manager at eXalt? 👉🏽 A Business Developer role 👉🏽 Recruiter profession 👉🏽 Managing eXalted individuals 👉🏽… and Intrapreneurship If you want to know more, click and apply quickly, we'll tell you more! Profile required : Graduate with a master’s degree With some initial experience in a consulting firm You LOVE sales and recruitment Naturally determined and ambitious, you also have excellent interpersonal skills We are looking for a person driven by the spirit and DNA of eXalt ☀️ who wants to take part in a challenge and our international adventure 🌎! And on a personal level? You are both eXalted and eXalting! You identify with the following adjectives: visionary, curious, inspiring, persistent, empathetic, multitasking… and positive! Interview Process Interview with Marion, our Head of Recruitment | 1h Exchange with Justin, the Co Founder of eXalt London | 1h Interview with Mathieu & Vincent, Co-founders of eXalt FI | 1h-1h30 If you want to know more, don't hesitate to look at our Linkedin & Instagram page!

Position Overview: We are seeking an experienced and dynamic Business Development and Business Head to lead our expansion efforts in the UK market. The ideal candidate will have a proven track record in selling digital transformation solutions around Data, Cloud, AI/ML, GenAI and a deep understanding of the Retail, CPG, and Manufacturing sectors. This role requires a strategic thinker with excellent leadership skills, who can drive growth, build strong client relationships, and steer the business towards achieving its objectives. Key Responsibilities: • Business Development: o Identify and pursue new business opportunities in the UK market. o Must have profound ability to deal with CXO o Develop and execute sales strategies to achieve revenue targets. o Build and maintain a robust sales pipeline through proactive prospecting and networking. o Conduct market research to identify trends and opportunities for growth. o Collaborate with the marketing team to develop effective sales collateral and campaigns. • Client Relationship Management: o Establish and nurture strong relationships with key decision-makers in target industries (Retail, CPG, Insurance). o Understand client needs and provide tailored digital transformation solutions to address their business challenges. o Ensure high levels of client satisfaction and retention through exceptional service and support. • Strategic Leadership: o Develop and implement business strategies to drive market penetration and growth. o Lead, mentor, and motivate the sales and business development team. o Monitor and analyze market trends, competitor activities, and industry developments. o Prepare and present regular business performance reports to senior management. • Solution Selling: o Showcase the value of our digital transformation solutions to potential clients. o Customize presentations and demonstrations to align with client needs and industry specifics. o Negotiate contracts and close deals to meet or exceed sales targets. Requirements: • Experience: o Minimum of 10 years of experience in business development or sales roles, specifically in digital transformation solutions. o Proven track record of success in selling to Retail, CPG, and Manufacturing sectors. o Experience in leading and managing sales teams. • Skills: o Strong understanding of digital transformation technologies and trends. o Excellent communication, negotiation, and presentation skills. o Strategic thinking with the ability to translate strategies into actionable plans. o Ability to build and maintain strong client relationships. o Proficiency in CRM software and sales analytics tools. • Education: o Bachelor's degree in Business, Marketing, Information Technology, or a related field. MBA is preferred. • Personal Attributes: o Results-driven and highly motivated. o Strong leadership and team management abilities. o Adaptable and able to thrive in a fast-paced environment. o Excellent problem-solving skills and attention to detail.

Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we’re growing the team to take it even further. About The Role As we scale from R&D into production and global operations, we are investing in how the business itself operates: how decisions are made, how work flows across teams, and how capabilities evolve over time. We’re hiring a Head of Business Transformation to lead this effort driving clarity, alignment, and continuous improvement across the company. As Head of Business Transformation, you will be responsible for improving how the company operates at a systems level. You will identify gaps between how we work today and how we need to work to scale, and then design and implement the changes required across people, process, tools, controls, and automation/AI. This role spans strategy and execution. You will work directly with the executive team and functional leaders to define priorities, drive transformation programmes, and embed new ways of working across the organisation. You will operate as a force multiplier—helping teams move faster, with more clarity, and with fewer breakdowns at the interfaces between functions. Key Responsibilities Transformation Strategy & Execution • Define and lead the company-wide business transformation roadmap, aligned with strategic priorities, • Identify critical gaps in operating model, decision-making, and execution across functions, • Design and deliver transformation programmes that improve speed, quality, and scalability, • Drive clarity on “as-is” vs. “to-be” capabilities across core business functions, • Design and implement improvements across workflows, governance, tooling, and data visibility, • Identify and deploy automation and AI opportunities to eliminate manual work, improve accuracy, and accelerate decision-making, • Establish scalable operating rhythms (planning, reporting, review cycles), • Define and maintain the company’s overall operating model, • Improve how teams work together across engineering, operations, product, and commercial, • Define clear ownership, interfaces, and decision rights across functions, • Reduce friction in key workflows (e.g. NPI, supply chain, product delivery, data collection), • Define and track company-level and functional performance metrics, • Build dashboards and reporting mechanisms that provide real-time visibility into performance, • Leverage data, automation, and AI to enable faster insight generation and proactive decision-making, • Embed a culture of continuous improvement, structured problem solving, and accountability, • Work closely with the Senior Leadership team to prioritise and sequence transformation initiatives, • Support leaders in driving change within their teams and functions, • Communicate clearly across the organisation on priorities, progress, and outcomes, • Ensure change is adopted, scaled, and sustained What We’re Looking For: • 10+ years of experience in business transformation, operations, strategy, or programme leadership roles, • Proven track record delivering end-to-end transformation in complex, fast-scaling organisations, • Strong systems thinking able to connect strategy, operations, and execution across functions, • Experience improving capabilities across people, process, tools, controls, and automation/AI, • Demonstrated ability to identify and implement automation and AI-driven improvements in business workflows, • Comfortable operating in ambiguity and building from first principles, • Experience in robotics, manufacturing, or hardware-led companies, • Familiarity with Lean, Six Sigma, or operational excellence methodologies, • Experience implementing ERP, PLM, or enterprise systems in scaling organisations, • Exposure to AI-enabled business transformation, digital transformation, or automation programmes What We Offer: • Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays., • Fully funded private healthcare for UK employees, with broad provider access, virtual and in‑person care, and strong mental health and serious illness support., • Equity included–we believe builders should share in what they build., • Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings., • Free daily breakfast, catered lunch, and snacks in‑office., • Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics., • Freedom to influence the product and own key initiatives.

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description The Growth discipline is responsible for driving business growth, managing partnerships, and providing industry subject matter expertise and advisory to both clients and internal teams. This strategic and consultative team builds meaningful relationships with clients through a deep understanding of IT professional services, digital transformation, and the evolving Payments technology landscape. As a Senior Business Development Manager – Payments at Endava, you will identify and engage new enterprise clients, introducing them to Endava’s capabilities in IT professional services, digital transformation, and custom software engineering. This role requires a sales leader with experience selling complex IT services and custom software development solutions into the Payments ecosystem, including payment providers, fintechs, banks, and financial institutions. You will guide clients through the entire sales lifecycle, helping them modernize and transform their technology platforms through application development, data and AI engineering, cloud transformation, and digital platform engineering. Responsibilities: • Serve as a trusted advisor selling IT Professional Services and custom software development solutions to enterprise clients within the Payments ecosystem., • Identify and develop new client opportunities through strategic prospecting, networking, industry events, referrals, and targeted outreach., • Own and execute the full end-to-end enterprise sales cycle, from prospecting and qualification to proposal, negotiation, and deal closure., • Build and maintain a robust pipeline of new logo opportunities aligned with revenue targets., • Engage senior stakeholders (CIO, CTO, CDO, VP Engineering, Head of Payments, etc.) to position digital transformation initiatives and custom technology solutions., • Identify client challenges around legacy systems, payments infrastructure modernization, platform engineering, data and AI, and cloud adoption, and position Endava’s services as the solution., • Lead the development of proposals, solution positioning, and Statements of Work (SOWs) in collaboration with delivery and solution teams., • Negotiate and close strategic multi-year IT services engagements., • Achieve and exceed revenue targets through new business acquisition and strategic account growth., • Act as a Payments industry subject matter expert, understanding the evolving technology landscape and emerging trends., • Represent Endava at industry events, fintech forums, and payments conferences to build market presence and generate new opportunities., • Support sales and marketing campaigns by identifying priority targets and ensuring strong follow-up on leads generated through events and marketing initiatives. Qualifications • 10+ years of experience in new business development selling IT Professional Services, including custom software development, digital transformation, or consulting services., • Experience selling technology services into the Payments ecosystem (payments providers, fintechs, banks, card networks, or financial institutions)., • Strong understanding of payments technologies, infrastructure, and industry trends, including areas such as payment processing, digital wallets, open banking, fraud prevention, and real-time payments., • Demonstrated experience selling complex IT solutions such as application development, platform engineering, data engineering, AI solutions, or cloud transformation., • Proven track record of hunting new business and closing enterprise-level deals., • Experience managing complex, multi-stakeholder enterprise sales cycles., • Strong ability to engage and influence C-level and senior technology decision-makers., • Demonstrated success achieving and exceeding annual revenue quotas., • Travel is an integral part of the role and will include local, national, and international travel., • Candidates must have a valid passport and be able to travel as required., • Work-related tradeshows or live events may occasionally require the ability to lift up to 25 pounds. Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: • Participation in both internal meetings and external meetings via video calls, as necessary., • Ability to go into corporate or client offices to work onsite, as necessary., • Prolonged periods of remaining stationary at a desk and working on a computer, as necessary., • Ability to bend, kneel, crouch, and reach overhead, as necessary., • Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary., • Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary., • For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.

Principal Consultant – ERP (Perm) LHi Group (Lawrence Harvey) Location: Liverpool Street, London Company/Brand: LHi Group's Technology brand - Lawrence Harvey Salary: £40,000 - £60,000 base + up to 35% commission + collaboration / half year bonuses + equity The opportunity: • Build our reputation in Insurance Technology, leveraging your market knowledge., • Work alongside high-performing peers & current top performing team in LDN., • Full ownership of the Insurance landscape, working in collaboration with a peer, who's inundated with roles currently. About LHi Group & Lawrence Harvey LHi Group is a Great Places to Work-accredited, people-first recruitment business, made up of four specialist, non-competing brands across the UK, Europe, and North America. Lawrence Harvey, our backbone brand, was launched in London in 2001 and has grown globally, specializing in Change, Transformation, Insurance, Salesforce, and Dynamics within the contract space, with permanent teams in emerging technology markets. Our London office is now in a contemporary, vibrant Liverpool Street HQ, surrounded by top restaurants, bars, shops, and fitness studios — with unrivalled transport links and home to high-performing, globally recognized leadership. The Role – Principal Recruitment Consultant We’re looking for Principal Recruitment Consultant to join our Insurance Technology (Perm) team. You’ll be partnering with our Senior Associate Director & peer Principal Consultant, building a high-performing desk and developing your market presence, complementing our contract offering. Mirroring the success of the interim team, appetite to grow a team is in the offering. Team highlights: • Strong personalities, collaborative culture, and metrics-driven delivery., • £22k PPH, 4 placements per head per month across 9, £240k average across a team of 5, £3.5m across 12 people., • Proven track record: Top-performing team in London, multiple promotions, and global top billers., • 60+% of the team have made it on the Global Incentive trip to the Rain Forest! Key Responsibilities: • Client Engagement: Lead job briefings and advise clients on technical requirements, projects, and candidate profiles., • Team Development: Mentor junior consultants, shape the recruitment process, and ensure delivery excellence., • Business Development: Open new accounts, build relationships in Insurance and Tech markets, and collaborate with our interim team., • Delivery & Closing: Manage your own desk while supporting the wider team in negotiations and placements. Who We’re Looking For? • Proven experience in Insurance recruitment, ideally with 4+ years in Technology recruitment., • Comfort opening doors across Lloyds, Claims, Actuarial, Legal and related functions., • Strong business development skills — able to grow accounts and generate new opportunities., • Hands-on, entrepreneurial, and self-motivated, able to balance delivery with team leadership., • Alignment with our ‘Good Human’ ethos — supportive, humble, and team-first. Why Join Us? • £40,000 - £60,000 base + up to 35% commission + collaboration / half year bonuses + equity, • Private Health + Pension Contribution + EAP programme, • Equity: £225k+ EOT allocation after 12 months, • Generous AL + Mental Health Days + Volunteer Day + Birthday off, • Career development: Future Leader, Directorship, and Training Programs, • Incentives: Lunch clubs, international trips, Millionaire & Centurion Club, and more, • Relocation opportunities: EU & US after 18 months, • Diversity & Inclusion: Multiple employee communities and inclusive workplace culture Next Steps If you’re ambitious – looking to step up and build a market. Motivated – by surrounding yourself with top performers and mission driven – care about a quality service you provide, apply directly or reach out to the Talent Team for a confidential chat.

Bid Writer — The Heritage Alliance Application Deadline: 22 May 2026 Fixed Term: 0.4 FTE (14 hours per week) for 6 months Start Date: June 2026 Salary: £33,000 FTE per annum, pro-rata (£6600 total for the contract period) Leave: 24 days FTE per annum pro-rata, in addition the Heritage Alliance Office closes between Christmas and New Year Line Manager: Head of Development and Membership Place of Work: The Heritage Alliance Office, Central London, EC4M (Flexible working arrangements can be considered) The Opportunity Are you an experienced bid writer looking for an intensive, focused role with a leading heritage organisation? We are seeking a skilled professional to join our "Creating Connections" project team for a targeted 6-month assignment. This role is part of The Heritage Alliance's NLHF-funded resilience project, specifically supporting Strand C: Future-proofing our charity. You will work with a pipeline of funding opportunities already developed by our professional fundraising consultant to secure vital long-term funding for our sector support activities. This is an excellent opportunity for an experienced bid writer to make a significant impact in a short time-frame, working with high-quality prospects and supporting England's heritage sector through sustainable funding solutions. About The Role Key Tasks: Research & Development • Conduct detailed research on prospective funders to tailor applications effectively, • Develop compelling case studies and evidence base to support funding applications, • Research and incorporate relevant sector data, impact statistics, and beneficiary testimonials, • Stay informed about current funding trends and opportunities in the heritage and charity sectors, • Develop compelling funding applications to trusts, foundations, and grant-making bodies using an established pipeline of prospects, • Write high-quality proposals for long-term support of the Heritage Funding Directory, • Create applications for new sector-wide support programmes addressing skills needs and emerging challenges identified in our sector capability-building strategy, • Adapt proposals to different funder requirements, priorities, and application formats, • Work with a professional fundraising consultant to prioritise and progress pipeline opportunities, • Collaborate with the Heritage Alliance senior team to gather project information and organisational data, • Engage with relevant staff members to collect evidence, case studies, and impact data, • Coordinate with the Project Administrator and other team members to ensure consistency in messaging, • Maintain accurate records of all funding applications and their progress, • Manage application deadlines and submission processes, • Support the development of a sustainable fundraising strategy for post-project continuation, • Contribute to project reporting and evaluation activities, • Participate in project team meetings and provide updates on fundraising progress Key Competences: Experience: Essential: • Proven track record of successful bid writing with demonstrable results in securing funding, • Experience writing applications to trusts, foundations, and statutory funders, • Strong background in the charity/not-for-profit sector with understanding of funding landscape, • Experience managing multiple applications simultaneously and meeting tight deadlines, • Experience in the heritage, cultural, or arts sectors, • Previous work with membership organisations or sector support bodies, • Experience with capacity-building or infrastructure funding applications, • Knowledge of NLHF and other major heritage funders, • Experience working with professional fundraising consultants, • Understanding of digital heritage projects and online resource development Skills, Abilities and Knowledge: Essential: • Exceptional written communication skills with ability to adapt tone and style for different audiences, and present detailed information clearly and concisely, • Strong research skills and ability to quickly understand complex organisational contexts, • Excellent project management skills with ability to prioritise and meet multiple deadlines, • High attention to detail and accuracy in application preparation, • Understanding of charity finance, governance, and impact measurement, • Ability to work independently and take initiative in a fast-paced environment, • Knowledge of heritage sector challenges, funding landscape, and policy environment, • Understanding of digital transformation and accessibility requirements for online resources, • Experience with monitoring and evaluation frameworks, • Knowledge of social impact measurement and outcome reporting, • Familiarity with Data Protection legislation and compliance requirements, • Understanding of partnership working and collaborative funding approaches Application Process To apply, please submit a CV/resume detailing your qualifications and experiences together with a cover letter (to be pasted into the box labelled 'Anything else to mention'). All applications should be submitted through our WorkSmarter vacancy page by 22 May 2026. Shortlisted candidates will be contacted w/c 25 May to arrange interviews. We will also request that shortlisted candidates provide a portfolio of successful funding applications (anonymised as appropriate) demonstrating your track record and writing style. The Heritage Alliance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities. Thank you for considering a career at The Heritage Alliance. We look forward to receiving your application! About the Heritage Alliance Established in 2002, The Heritage Alliance represents the independent heritage movement in England. We have a unique role, promoting and championing the sector in all its diversity: We influence legislation and policy through our extensive links with Government, Parliament and Sector Networks We bring the sector together in our advocacy and working groups, events and publications We help our members grow through both member-only initiatives and broader sector support programmes with partners like the Chartered Institute of Fundraising, Media Trust and Clore Leadership. Our membership ranges from large bodies such as the National Trust, Historic Houses, Canal & River Trust to specialist charities and community organisations, across the breadth of sector, from museums, conservation, archaeology to science and construction.

Clientside Asset Manager - Commercial Property. Remote-based roles covering North Yorkshire & North East Your new company A global charity is looking for support in their commercial property team covering North Yorkshire and The Northeast. Rooted in a mission of compassion, your new company provides food, shelter, emergency relief, rehabilitation services, and community programmes to those who need it. Its volunteers and officers work in some of the world’s most vulnerable communities, responding to crises, supporting those affected by poverty or addiction, and advocating for social justice. Your new role To be responsible for the management of the regional property portfolio. Reporting to the Head of Corporate Real Estate, you have practical knowledge and experience of preparation of asset valuations, advising on property matters of a diverse property portfolio with over 3,000 assets. You will be working on bringing forward disposal programmes of surplus assets and acquiring assets for the portfolio to ensure it is fit for purpose. As a client-side asset manager, managing external consultants where needed, you will be working as part of a team where you will be supported to develop your professional skills and experience, as well as your own personal development through training opportunities offered. What you'll need to succeed • A qualification at degree level and, ideally, membership of an appropriate professional organisation such as the RICS, • Widespread asset management and transactional experience across a variety of asset classes, • Good understanding of Landlord and Tenant legislation, • A proven track record in the promotion of a culture of transformation within a CRE Function, having the skill and ability to influence and persuade senior leaders and stakeholders of the need for implementing the asset management initiatives identified, • Excellent communication and interpersonal skills and able to communicate well at all levels both within and outside of property., • The ability to handle large and varied workloads; customer-facing skills; excellent reporting skills, including experience and understanding of the use of databases for property management purposes., • The ability to provide detailed interpretation of deeds and detailed advice related to property ownership and tenure, • Experience of liaising with local planners in order to successfully protect the interests of your client and assets, • A current driving licence will be essential What you'll get in return In return, you will get a salary of between £41,861 and £45,815 depending on experience. Holidays are 25 days a year plus bank holidays. Full benefits are available on request. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4786240

Customer Experience Lead MBM are working exclusively with a leading London-based transport company to appoint a Customer Experience Lead. This is a newly created role, offering a unique opportunity to shape and deliver an outstanding, end-to-end customer journey across their transportation services. The Role This is a director-level position, leading a team of 5, with significant visibility across the business. You will take ownership of the customer experience strategy—using data and insights to define, articulate, and deliver a clear plan that drives both customer satisfaction and commercial performance. Operating in a fast-paced, growing, and entrepreneurial environment, this role suits someone who thrives on autonomy, takes ownership, and enjoys building something impactful from the ground up. Key Responsibilities • Own and evolve the full customer journey across all touchpoints, • Develop and deliver a clear customer experience strategy aligned to business goals, • Generate, analyse, and leverage data (KPIs, NPS, insights) to drive decision-making, • Engage and influence stakeholders across the business to embed a customer-first approach, • Build strong cross-functional relationships with operations, marketing, IT, and commercial teams, • Lead and develop a high-performing customer service and customer experience team About You • Data-driven and insight-led, with a passion for using analytics to shape strategy, • Strong experience engaging stakeholders and influencing at all levels, • Proven ability to translate insights into clear, actionable plans, • Background in customer experience roles within transport, hospitality, or similar environments, • A senior manager or head of level candidate ready to step into a director-level role, • Comfortable working in a dynamic, evolving organisation with high levels of autonomy Additional Info • Newly created role as part of organisational transformation, • London-based with travel across sites, • Inclusive and collaborative culture If you’re looking for a role where you can take ownership, shape strategy, and make a real impact in a growing business, we’d love to hear from you.

Head of Programme Delivery | Enterprise Change Ready to shape enterprise-wide transformation at serious scale? A leading global specialty insurer is on a bold journey to become the standout Primary Specialty Insurance provider in its market—and change delivery sits right at the heart of that ambition. This is a seat at the table, driving transformation that genuinely moves the business forward. At the core of this organisation is a progressive, performance-driven culture—one that champions presence over process, bold decision‑making over bureaucracy, and curiosity over convention. As Head of Programme Delivery, you will sit on the Change Leadership Team with strategic ownership of the enterprise programme and complex change portfolio. You’ll lead transformation across Operations, IT, and the wider business—working with senior leaders to turn strategy into measurable outcomes. This is high-visibility, high-impact leadership where your influence will be felt across the entire organisation. • Set the direction for complex, enterprise-level programmes aligned to long-term business strategy, • Lead and inspire senior programme, project, and business analysis professionals, • Own resource strategy across a large-scale change portfolio—balancing capacity, capability, and cost, • Act as the senior escalation point for critical risks, dependencies, and delivery challenges, • Shape a high-performance, delivery-led culture grounded in accountability and continuous improvement, • Partner closely with Operations, IT, Business Architecture, and Executive stakeholders to ensure transformation delivers real, lasting value, • Represent change delivery at Executive and Board-level forums, deputising where required You’ll be trusted to make decisions, encouraged to engage face‑to‑face, and empowered to cut through complexity to deliver outcomes that matter. If you are a senior Transformation Programme leader with deep experience delivering complex programmes in the Lloyd’s and company market, and you’re ready to leave a genuine legacy, this is a rare opportunity to step into a role with scale, authority, and purpose. 📩 Apply confidentially to learn more about this pivotal role and the transformation ahead.

A unique leadership opportunity has arisen for a Head of Loans Agency to oversee the execution of the Agent role for EMEA lending activities within a high-performing, globally recognised financial institution. This role is pivotal in ensuring operational excellence, regulatory compliance, and the delivery of a best-in-class client experience across a complex portfolio of syndicated and structured lending transactions. You will lead, develop, and inspire a high-calibre Loans Agency team, fostering a culture of collaboration, continuous improvement, and data-driven decision-making. As a member of the Senior Loan Operations Management team, you will work closely with front office, risk, and COO functions to drive safe growth, operational resilience, and strategic initiatives. This is a role for a seasoned leader with a proven track record in wholesale banking loan operations, a deep understanding of the lending value chain, and the ability to navigate complexity with clarity and purpose. Key Responsibilities • Client & Stakeholder Experience: Ensure the team delivers a seamless, end-to-end client experience, using data and NPS insights to drive continuous improvement., • Operational Excellence: Lead with an improvement mindset, optimising processes, controls, and execution capabilities in collaboration with global process leads., • People & Talent Development: Create a supportive, high-performance culture, empowering the team to grow, innovate, and deliver exceptional results., • Capacity & Risk Management: Proactively manage workload, capacity, and risk, ensuring transparency with stakeholders and adherence to regulatory standards., • Regulatory & Compliance Oversight: Act as a Risk Champion, ensuring full compliance with policies, regulatory requirements, and governance standards., • Market Intelligence & Data Leadership: Stay ahead of market developments, leveraging data to steer the team and enhance the digital journey., • Change & Strategic Leadership: Drive change initiatives, shaping vision, building alignment, and mobilising commitment to achieve strategic goals., • Corporate Representation: Represent the institution in external forums, contributing to industry discussions and internal leadership initiatives. What We Look For Leadership & Behavioural Competencies: • Inspirational Leadership: Approachable, empowering, and accountable, with the ability to adapt to diverse teams and cultures., • Strategic Mindset: Ability to balance long-term opportunities with day-to-day execution, simplifying complexity and driving operational excellence., • Stakeholder Management: Skilled in balancing multiple interests, building trust, and fostering collaboration across global teams., • Minimum 8 years’ experience in Wholesale Banking Operations, with a focus on Loans Agency or Lending Operations., • Deep knowledge of the end-to-end lending value chain, including syndicated loans, structured finance, and operational resilience., • Proven experience in executing as an Agent, managing high-performing teams, and steering output through data., • Excellent English communication skills, with the ability to connect, influence, and inspire at all levels. Why This Role? This is a career-defining opportunity for a strategic leader to shape the future of Loan Agency Operations in EMEA. You will have the chance to: • Lead a high-impact team in a globally recognised institution., • Drive innovation, digital transformation, and operational resilience.

Head of Outsourcing & Vendor Management (Director) - Insurance Industry An experienced commercial leader with strong experience of vendor management and business process outsourcing is required in this high-impact hire for a rapidly expanding insurance group undergoing significant operational transformation. This role is a strong fit for individual who is currently in a senior commercial leadership role within the general insurance / insurance brokerage industry with significant outsourcing management experience. My client is looking for an individual who can take full ownership of a multi-provider outsourcing estate — commercially, operationally, and from a regulatory standpoint. The Head of Outsourcing and Vendor Management will be the single point of accountability for vendor performance, cost, and control across a global portfolio. The Role: • Own and lead all strategic vendor relationships (BPO, captives, IT services), • Renegotiate and reshape commercial models (moving away from FTE-based structures), • Hold providers to account at board / account director level, • Drive SLA performance, governance, and cost efficiency, • Act as the escalation point when things go wrong — and fix them, • Ensure compliance across regulated outsourcing frameworks You’ll be reporting directly into the COO and operating across Exec / Board-level stakeholders. The ideal candidate will have the following skills and experience; • Insurance / Lloyd’s / Broking industry experience, • Or broader regulated FS with heavy outsourcing exposure, • Proven experience owning large-scale vendor / outsourcing relationships, • Strong track record of commercial negotiation and contract control, • Experience dealing with offshore providers (India in particular), • Ability to challenge, push back, and operate with real authority This is a fantastic opportunity to take on a challenging role with genuine ownership and influence with direct access to COO sand Executive leadership within a rapidly growing organisation. The successful candidate will have the opportunity to reshape a global outsourcing strategy that will have a significant impact on the business moving forward. The salary is up to £150k + Strong benefits package and it is hybrid working with offices in Central London. Some overseas travel will be required, likely to be once a quarter to meet with suppliers.

Head of IT Procurement | Leading Global Organisation | London | Global Procurement Transformation |£110k - £120k + package To apply, contact Adam Venting at I am currently supporting a globally recognised organisation that is undergoing a major procurement transformation. As part of this journey, they are seeking an experienced Senior IT Procurement leader to join the team and play a critical role in stabilising and transforming the technology procurement landscape. This is a highly visible role within a complex international organisation, operating across a large portfolio of global businesses and markets. The successful candidate will help bring structure, governance and commercial discipline to a rapidly evolving procurement function. The environment is fast paced and evolving, so this role will suit someone who is comfortable stepping into transformation programmes and building capability within organisations that are still developing their procurement maturity. Key Responsibilities: • Ownership of strategic global IT spend including but not limited to applications, software and cloud in, • Strategic supplier management across major enterprise technology providers such as Salesforce, Wipro and other large global vendors, • Supporting the implementation of a new end to end procurement platform and digital procurement capabilities, • Effectively develop & mentor a global procurement team of 10 + reports, • Forming long lasting strategic relationships, by partnering closely with senior technology stakeholders including the CTO, • Bringing structure and governance to complex global supplier ecosystems The Environment: The organisation operates globally across a diverse portfolio of businesses with significant scale and complexity. Procurement is being repositioned as a strategic capability, and this role will play a key part in shaping how technology spend is managed across the business. The transformation programme includes implementing new procurement technology & AI capabilities, building stronger supplier governance, and establishing a more mature category management structure across global markets. Ideal Background • Extensive experience in IT Procurement or Technology Category Management at a head of/director level, • Strong background managing large scale global technology suppliers and complex IT spend portfolios, • Experience operating in global matrix organisations, • Comfortable working within transformation environments where processes and structures are evolving, • Proven leadership capability with experience mentoring and developing procurement professionals Location: London based role – Hybrid working available If you would like to learn more or explore the opportunity confidentially, please reach out directly. Adam Venting -

Head of Software Sales Location: London or Peterborough (Hybrid) Package: Competitive + leadership bonus + benefits Why Join This Opportunity? • Lead a high‑performing software sales function and shape the UK go‑to‑market strategy, • Own a major revenue pillar with the autonomy to innovate, scale and modernise, • Influence cross‑functional teams across presales, marketing, partner management, and commercial units, • Build, mentor, and develop a specialist sales team focused on long‑term customer outcomes This is a strategic leadership position responsible for defining and executing the UK software sales strategy. You’ll guide direct and virtual teams, drive profitable growth, and ensure exceptional customer and seller experiences. The role is ideal for a commercially minded sales leader who thrives in a fast-evolving technology environment. Key Responsibilities • Build and evolve a best‑in‑class software sales function across defined go‑to‑market areas, • Create and execute a business plan aligned to wider sales strategy and financial objectives, • Lead a specialist team, driving capability, performance and continuous development, • Shape the software P&L, maintaining strong financial forecasting and cost management, • Improve win rates and customer value through progressive presales and solution expertise, • Develop market insights and competitive intelligence to steer team direction, • Collaborate with sales leadership, OCTO, marketing, and partner management to drive opportunities, • Represent the organisation at customer, partner and internal events, • Recruit, retain and develop top software sales talent Essential • Proven leadership within the IT & Services market, with experience developing high‑performing teams, • Strong commercial acumen with a record of driving revenue, margin and profitable growth, • Experience managing a P&L and leading strategic sales programmes, • Confident engaging at C‑suite level, with exceptional communication and presentation skills, • Deep understanding of the software procurement lifecycle, contracting, negotiation and vendor management, • Ability to work across multiple business units, influencing stakeholders and driving collaboration, • Professional certifications in Sales, Leadership, Business Administration or Management, • Experience building internal brand presence across presales or solution sales teams

Head of PMO (Senior Level) Permanent | Hammersmith, London | Transformation Start Date: ASAP (target within 4–6 weeks) Renumeration: £120,000 + Bonus JB2704 Role Overview The Head of PMO plays a critical role in driving enterprise-wide transformation for a high-growth, private, entrepreneurial business operating in the energy and infrastructure ecosystem. Reporting directly to the Divisional CEO, the role is designed to bring structure, prioritisation, and pace to complex initiatives while deliberately avoiding unnecessary bureaucracy. The position enables the executive team to deliver ambitious growth objectives, including scaling the business significantly through organic expansion and acquisitions. Key Responsibilities Lead and coordinate end-to-end transformation initiatives across the organisation Provide governance, structure, prioritisation, and execution rhythm without slowing pace Support business unit reorganisation and execution of 3-year strategic plans Drive operational efficiency initiatives across front office and shared services functions Oversee digital and systems transformations, including AI-driven process improvements Manage cultural and change initiatives during periods of rapid growth and scale-up Act as a trusted partner to the executive team to resolve blockers and ensure delivery Candidate Profile Must-Have Experience • Proven PMO leadership and delivery experience across multiple complex initiatives, • Strong transformation and change management background, • Entrepreneurial mindset with high energy, pace, and resilience, • Excellent stakeholder management and executive communication skills, • Hands-on, adaptable operator comfortable across strategy, operations, systems, and change, • Experience in private equity-backed, turnaround, or high-growth environments, • Exposure to energy markets, trading, or complex front-office operations, • Background in top-tier strategy consulting, Big Four operational transformation, or MBA, • Experience supporting organisations through rapid scaling