Customer Advisor (Events)
4 days ago
Braintree
Customer Advisor (Events) Location: Braintree, Essex Rate: £13.80ph Contract: Part-Time, Temporary (until March 2026, with potential to extend) Working Pattern: Days: Wednesday & Friday (overtime available) Hours: 08:00-16:00 or 09:00-17:00 On-site role only The Opportunity We are currently recruiting a Customer Advisor (Events) to support the day-to-day operation of a busy venues and events service. This is a hands-on, customer-facing role working across three multi-use venues that host meetings, conferences, events and weddings. You will play a key role in ensuring venues are prepared to a high standard, customers are supported throughout their bookings, and events run smoothly from set-up to clear-down. Key Responsibilities Set up and clear down rooms in line with customer requirements, ensuring high standards are maintained at all times Work flexibly across all venues, including some evenings and weekends on a rota basis Serve pre-prepared refreshments to customers Actively promote venue hire and support income generation targets Handle customer enquiries and assist with bookings as required Open and close premises securely Clean, tidy and reset venues following events Identify and report faults or defects, escalating issues where appropriate Carry out basic security, maintenance and health & safety duties in line with agreed standards Supervise contractors when required Support event delivery across all venues Provide reception desk cover when needed Ensure all venue set-ups comply with health & safety requirements About You You will be practical, customer-focused and comfortable working in a physically active role. Essential: Experience setting up and closing down events Strong customer service and communication skills Good organisational skills with the ability to prioritise Ability to work independently and as part of a team Physically able to carry out manual tasks Full driving licence with access to a vehicle Awareness of health & safety procedures Basic IT skills, including Outlook, Word and Excel Desirable: Experience supporting venues or events operations Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website