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Supply Chain & Operations Manager Salary: £50,000 – £60,000 We are seeking an experienced and driven Supply Chain & Operations Manager to lead and optimise end-to-end operational performance across planning, procurement, inventory, and logistics functions. Key Responsibilities • Ensure customer requirements are met while maintaining high standards of safety, quality, cost, and delivery., • Lead and manage change, driving continuous improvement across operations., • Provide clear direction and inspire teams to work collaboratively towards shared objectives., • Develop agile, cross-functional teams that are accountable, adaptable, and customer-focused., • Oversee resource planning to align capacity with fluctuating workloads and business demands., • Ensure data accuracy, accessibility, and adherence to operational standards and systems. Supply Chain & Planning • Oversee production and repair scheduling to ensure efficient workflow and on-time delivery., • Align schedules with capacity, materials availability, and customer priorities., • Manage procurement activities, ensuring timely supply of materials from internal and external suppliers., • Maintain optimal inventory levels in line with demand forecasts and business targets., • Monitor supplier performance and ensure compliance with quality, cost, and delivery expectations. Logistics & Inventory Management • Lead all logistics operations, including inbound, internal, and outbound flows., • Ensure efficient storage, handling, and distribution of materials and finished goods., • Oversee inventory control processes, including forecasting, stock accuracy, and audits., • Ensure compliance with all relevant regulations, including customs and shipping requirements. Leadership & Team Development • Maintain a safe and compliant working environment in line with HSE standards., • Set clear performance objectives aligned with business goals., • Develop team capability through training, coaching, and career development planning., • Foster a positive working culture through effective communication and leadership. Continuous Improvement • Monitor operational performance using KPIs and implement corrective actions where needed., • Lead and contribute to improvement initiatives to enhance efficiency, quality, and service delivery., • Ensure compliance with established processes while identifying opportunities to optimise standards. About You • Proven experience in supply chain, operations, or logistics management within a complex environment., • Strong leadership skills with the ability to manage and develop high-performing teams., • Excellent planning, organisational, and problem-solving skills., • Experience working with KPIs, forecasting, and continuous improvement methodologies., • Strong communication and stakeholder management abilities.

Warehouse Supervisor We are recruiting for our client based in Braintree who are seeking a Warehouse Supervisor to join the team on a permanent or temp-perm basis. Duties will include: • Ensure that the warehouse operates at peak efficiency - with customer satisfaction the primary goal - by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals, • Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, gate processes, and shipping methods, • Oversee daily operations while controlling and managing inventory and logistics, • Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations, • Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service, • Manage the flow and quality of work to maximize efficiency and minimize overtime, • Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary, • Oversee and manage logistics for transporting products to customers and company facilities Must have previous experience working as a Warehouse Manager or Warehouse Supervisor. The days/hours are Monday-Thursday, 8:30am-5pm and Fridays 8:30am-3pmSalary - 28k-32kFully on-site position Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.

The Just Recruitment Group Ltd is currently recruiting for a Customer Service Supervisor/Manager for a manufacturer based in Halstead, Essex. Reporting to the Sales Director the successful applicant will lead the Customer Service and Technical Support teams, ensuring an exceptional customer experience whilst maximising sales opportunities and supporting business growth. The role is responsible for managing customer enquiries, quotations, orders, technical support and complaints, whilst driving quotation conversion, improving team performance and delivering excellent service levels. Working closely with Sales, Operations, Production, Logistics and Finance, the Customer Service Manager will ensure seamless customer journeys and effective cross-functional collaboration. Hours of work: 8:30am to 5pm Monday to Thursday and Friday 8:30am to 2:30pm. Key tasks will involve: Direct line management of the Customer Service and Technical Sales Team Lead, develop and motivate the Customer Service and Technical Support teams. Deliver exceptional customer service across all customer touchpoints. Manage reactive and proactive sales workloads to ensure responsiveness and efficiency. Maximise sales opportunities through effective handling and follow-up of enquiries and quotations. Monitor, analyse and improve quotation conversion rates and sales performance. * Act as the escalation point for customer complaints and service issues, ens...

Time Appointments are delighted to be recruiting on behalf of a market-leading business on the outskirts of Colchester, who are seeking an experienced Customer Service Manager to lead and inspire their Customer Service and Technical Support teams. This is an excellent opportunity for a customer-focused leader with strong commercial acumen to join a well-established organisation that is committed to developing its people, promoting from within, and providing genuine opportunities for long-term career progression. Purpose of the Role Lead the Customer Service and Technical Support teams to deliver an outstanding customer experience while maximising sales opportunities and supporting business growth. You will oversee customer enquiries, quotations, orders, technical support, and complaint resolution, ensuring exceptional service standards, strong quotation conversion rates, and effective cross-functional collaboration. Key Responsibilities: • Lead, coach, and develop the Customer Service and Technical Support teams, • Deliver excellent customer service across every customer interaction, • Manage customer enquiries, quotations, orders, and technical support efficiently, • Drive quotation conversion and identify opportunities to maximise sales, • Act as the escalation point for customer complaints, ensuring timely resolution, • Work closely with Sales, Operations, Production, Logistics ...

The Just Recruitment Group Ltd is currently recruiting for a Customer Service Supervisor/Manager for a manufacturer based in Halstead, Essex.Reporting to the Sales Director the successful applicant will lead the Customer Service and Technical Support teams, ensuring an exceptional customer experience whilst maximising sales opportunities and supporting business growth.The role is responsible for managing customer enquiries, quotations, orders, technical support and complaints, whilst driving quotation conversion, improving team performance and delivering excellent service levels. Working closely with Sales, Operations, Production, Logistics and Finance, the Customer Service Manager will ensure seamless customer journeys and effective cross-functional collaboration.Hours of work: 8:30am to 5pm Monday to Thursday and Friday 8:30am to 2:30pm.Key tasks will involve: Direct line management of the Customer Service and Technical Sales Team Lead, develop and motivate the Customer Service and Technical Support teams. Deliver exceptional customer service across all customer touchpoints. Manage reactive and proactive sales workloads to ensure responsiveness and efficiency. Maximise sales opportunities through effective handling and follow-up of enquiries and quotations. Monitor, analyse and improve quotation conversion rates and sales performance. Act as the escalation point for customer complaints and service issues, ensuring timely resolution. Work c...

Time Appointments are delighted to be recruiting on behalf of a market-leading business on the outskirts of Colchester, who are seeking an experienced Customer Service Manager to lead and inspire their Customer Service and Technical Support teams. This is an excellent opportunity for a customer-focused leader with strong commercial acumen to join a well-established organisation that is committed to developing its people, promoting from within, and providing genuine opportunities for long-term career progression. Purpose of the Role Lead the Customer Service and Technical Support teams to deliver an outstanding customer experience while maximising sales opportunities and supporting business growth. You will oversee customer enquiries, quotations, orders, technical support, and complaint resolution, ensuring exceptional service standards, strong quotation conversion rates, and effective cross-functional collaboration. Key Responsibilities: • Lead, coach, and develop the Customer Service and Technical Support teams, • Deliver excellent customer service across every customer interaction, • Manage customer enquiries, quotations, orders, and technical support efficiently, • Drive quotation conversion and identify opportunities to maximise sales, • Act as the escalation point for customer complaints, ensuring timely resolution, • Work closely with Sales, Operations, Production, Logistics and Finance to deliver a seamless customer experience, • Monitor and improve KPIs including customer satisfaction, response times, quotation conversion, and team performance, • Drive continuous improvement across processes, systems, and customer service delivery. Comply with all company Health, Safety and Environmental policies, actively support continuous improvement initiatives, and take responsibility for maintaining a safe and environmentally responsible workplace Success Measures • High customer satisfaction and retention., • Strong quotation conversion and sales performance., • Fast response and complaint resolution times., • Productive, engaged teams., • Effective collaboration across departments. About You • Proven experience leading and developing customer service teams., • Strong customer service, commercial and sales skills., • Technical aptitude with the ability to support customer enquiries., • Calm, organised and able to prioritise in a fast-paced environment., • Strong communication and problem-solving skills

A senior leadership role with full commercial and operational ownership. If you are an experienced manager ready to lead a multi-site business unit for one of the UK's most respected fuel suppliers, Watson Fuels wants to hear from you. Niche Recruitment is proud to be partnering with Watson Fuels to recruit an Area Manager covering Braintree and the surrounding depots. This is a significant leadership role with genuine breadth, combining commercial accountability, operational oversight, and people leadership across a busy and important region for the business. This is a field-based role suited to someone equally comfortable driving sales performance and managing day-to-day depot operations. You will lead a team of six, comprising three Account Executives, one Key Account Manager, and two Operations Supervisors, taking full ownership of the commercial and operational performance of your business unit. With almost 70 years of history and over 200 red tankers on the road, Watson Fuels has built its reputation as one of the UK's most determined and supportive fuel suppliers. The culture is one where strong leaders are trusted to run their patch, supported by a business that genuinely invests in its people and takes long-term development seriously. What the role involves Taking full P&L ownership for the business unit, managing volume, margin, cost, and profitability across multiple depot sites Leading and developing a high-performing team of Account Executives, a Key Account Manager, and Operations Supervisors to exceed sales and operational targets Driving sales performance through customer retention, new business growth, and margin optimisation across the region Overseeing day-to-day depot operations across Braintree and the surrounding areas, ensuring safe, reliable, and efficient delivery Overseeing planning, scheduling, and resource deployment to maximise driver and asset utilisation Acting as a visible leader and advocate for HSSEQ standards, promoting a safety-first culture across all sites Ensuring full compliance with driver hours, vehicle standards, transport regulations, and company policies Managing high-profile customer relationships and supporting cross-selling across the product and service portfolio Driving continuous improvement in service, cost, and operational performance Supporting succession planning, team development, and a culture of accountability and collaboration Working closely with regional, supply, finance, and HSSEQ teams to deliver against business objectives What Watson Fuels is looking for A proven background in sales management, with experience leading and developing field-based sales teams to exceed targets and KPIs Operational experience in a depot-based or logistics environment, with an understanding of planning, driver management, and compliance requirements Experience managing high-profile customer accounts and driving commercial performance at a senior level Full P&L accountability and confidence managing budgets, costs, and margin in a fast-paced environment Strong people leadership skills with the ability to inspire, develop, and hold a diverse team accountable A safety-first mindset and working knowledge of HSSEQ standards and transport regulations Experience handling investigations, disciplinaries, and performance management Fuel, distribution, or logistics industry experience is strongly preferred, as is familiarity with regulatory bodies such as HMRC, VOSA, and the Environment Agency What's on offer Competitive salary Performance-related bonus Car allowance 25 days holiday plus bank holidays Matched pension contributions Private medical and dental cover, with single cover paid by Watson Fuels Employee Assistance Programme Perkbox rewards, savings, and wellbeing perks Cycle to Work and Home and Tech schemes Free annual flu jab and eye care Long service awards Why this role could be your next step This is a rare opportunity to take genuine ownership of a multi-site business unit within a well-established, growing business that has the scale to offer real career progression. If you are a commercially driven leader with the operational credibility to manage people, performance, and delivery across a busy region, and you are ready for a role where your impact will be visible and your contribution genuinely valued, we would love to hear from you. Apply now with your up-to-date CV and a member of the Niche Recruitment team will be in touch to discuss next steps