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- Greystar Europe Holdings Ltd
Maintenance Technician1 month ago£29000–£31000 yearlyFull-timeWembley Park, WembleyA great opportunity to become part of the team launching our brand-new student housing in Wembley. This role provides the perfect platform to leave a lasting impact by helping establish the top student living space in the region. We're seeking a suitable individual with a background in maintenance; further training, growth opportunities, and ongoing assistance will be available. The perfect person for this role will Contribute to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment Job Description Key Role Responsibilities Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community. Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly. Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required. Promotes customer satisfaction by providing regular updates to residents via OneSite regarding ongoing or delayed maintenance issues. Administers all property maintenance & records in accordance with Greystar policies & procedures Maintains a focus on delivering services within agreed budgetary & resource parameters Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning. Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organizes and oversees repairs to completion if referred to contractors. Understands and responds to health and safety matters in an appropriate & timely manner Reports any incidents or accidents to the Community Manager using the correct system and documentation Moves furniture and heavy items around site as required Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness. Coordinates and accompanies external Contractors/Suppliers executing minor works on site. Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place. Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work. Highlights and assists with the management of any community works. Assists the Community Manager in key management ensuring high levels of security at all times. Ensures annual checks are carried out for their statutory insurance and qualifications. Manages and maintains all statutory testing records, utilizing other team members where appropriate Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required Practices proper safety techniques in accordance with Company and safe systems of work guidelines Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address. Reviews site risk assessments as required with Community Manager. Seeks to maximize efficiency of utilities. Key Relationships Operations team Estates Management team Knowledge & Qualifications A reasonable level of general education educated to O’ Level / GCSE level or equivalent with demonstrable written and numerical skills. Awareness of H&S requirements on site Continually strives to improve knowledge, skills and abilities to produce the best results A recognized trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential. Experience & Skills Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage. Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems. Fluent English verbal and written communication skills Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents Good team player with strong relationship building and influencing skills Positive approach and ability to work on own initiative Ability to determine cost effective solutions to repairs Contractor & Supplier Supervision skills are desirable Excellent organization skills with the ability to multi task and priorities Flexible approach to work and adaptable to thrive in a changing environment.
Easy apply - Lexen Digital
Sales/Marketing Administrator1 month ago£26000–£31000 yearlyFull-timeHayesThe Sales/Marketing Administrator will provide critical support to the Sales and Marketing team, ensuring the smooth and efficient operation of administrative functions. This role will assist in customer engagement, campaign coordination, CRM management, and reporting, contributing to the overall success of business development efforts. **Key Responsibilities:** Sales Support: - Assist in preparing quotes, proposals, and sales materials - Organise and schedule meetings, follow-ups, and customer calls - Maintain sales records, update CRM systems, and manage order tracking - Support the delivery and installation process by coordinating with relevant teams Marketing Support: - Assist with email campaigns, social media updates, and promotions - Help update website content and product information - Collect marketing data, run basic reports, and support event planning Customer Interaction: - Handle customer enquiries via phone and email - Follow up on leads and support sales staff in maintaining customer relationships - Provide support in managing customer complaints efficiently and professionally Administrative Duties: - Keep accurate records of customer communications and sales activity - Support in producing reports and maintaining department documentation - Coordinate internal communication between the sales and marketing team Skills Required: - Excellent communication and interpersonal skills - Strong attention to detail and accuracy in data entry and reporting - Ability to work independently and as part of a team - Good time management and multitasking skills - Proficiency in using CRM software, MS Office, and email tools - Experience in supporting sales or marketing departments Qualifications Required: - Proven experience (minimum 2 years) in a sales, marketing, or administrative support role - Technical or product knowledge relevant to the company’s services is an advantage - A relevant bachelor’s degree in business sales, marketing, management or a related field is preferred but not mandatory. **Benefits:** - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Supportive and collaborative work environment. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Additional pay: Performance bonus **Benefits:**Company pension Schedule: Monday to Friday Work Location: In person Expected start date: 01/07/2025
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