Providing a high-quality service that places the individual at the centre of care provision; Assisting with Personal Care, including skin care, bathing, shaving, oral care, toileting, dressing, hair care. Companionship Enabling mobility, including Moving & Handling transfers, pushing a wheelchair, checking of specialist equipment. Menu planning, preparing, serving and storing of foods. Assist with medications as prescribed by the medical team. Dealing with correspondence and financial matters as requested. Day to day light household tasks e.g. changing beds, laundry, ironing, shopping. Respect for client confidentiality and discretion at all times. Reporting & Recording as per company procedure. Adhering to company policies and procedures at all times. Attending induction training and refresher courses.
Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
PRIMARY RESPONSIBILITIES General · To anticipate customer needs by continuous improvement of existing offering and development of newness. · To report all disciplinary and grievance matters immediately to the Head Chef · To inform the Head Chef of any irregularities in the conduct and/or appearance of staff from another department. · To ensure that the Kitchen and Staff Canteen are regularly cleaned and are tidy at all times. Ensures that stock and linen are properly used to prevent soiling, damage and wastage. · To handle all guests’ requests, queries and complaints, in a courteous, prompt and discrete manner. · To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. · To be fully conversant with all Hotel and Departmental policies and procedures. · To manage staffing levels and to make adjustments as required. · To assist in the recruitment and selection of people according to the hotel’s recruitment and selection policies, procedures and guidelines. Food quality · To ensure that food hygiene standards are exemplary at all times so that legal and company requirements are met. · To ensure that correct mis-en-place has been effected before service and that the staff are completely familiar with the production of dishes on the menu.· To ensure the correct preparation, presentation and service of dishes to the guests and also the staff restaurant according to the standards of the hotel.· To order, receive and store all food commodities and related supplies in accordance with company specifications. · Swabs and other required procedures are carried out according to company standards · Best practice is adapted to suit the hotel’s operation · Working practices are demonstrated during every shift · Personal inspection and monitoring of buffet display · Personal inspection of service at the carvery · There is no shortage · Service is calm and organised · Presentation standards and SOPs are in place to support current menus Training · To work in conjunction with the Head Chef to implement re-training or additional training when a need is identified. Health and Safety · Report to the Department Health and Safety Representative or Security Officer any Health and safety hazards. · Report immediately to the Security Office any accidents that may occur. · In the case of fire or bomb threats, assists in the clearing of all occupied rooms to ensure that all guests are roused. · In case of fire, bomb emergencies, assists in evacuating staff and guests in their area to the assembly point. Additional duties · Comply with set standards of behaviour, discipline and appearance within the hotel. · Comply with the Hotel's Health, Safety and Hygiene policy. · Perform related duties in the Kitchen and related departments and special projects as assigned. · Comply with the Hotel and Departments Environmental procedures · To carry out any additional task deemed reasonably by the Manager. Please note: This is a full-time position. Only full-time applicants will be considered.
An Early Years Practitioner is required to start ASAP in a private nursery based in South West London to work with children age range 0 - 4 years old. Job Type: Full-time/Part-time positions Job Purpose: To provide high-quality care and education to children from birth to pre-school age in a supportive and inclusive environment. To promote the physical, emotional, social, and cognitive development of children, ensuring they reach their full potential. Key Responsibilities: 1. Care and Education: - Provide a safe, welcoming, and stimulating environment for children, ensuring their needs are met at all times. - Plan, implement, and evaluate educational programs for children from birth to pre-school age, ensuring they are tailored to meet individual needs. - Create a range of activities that promote learning and development, including play, exploration, and sensory experiences. 1. Observation and Assessment: - Observe and record children's progress, identifying their strengths and areas for development. - Use this information to inform planning and make decisions about the best ways to support children's learning and development. 1. Relationship Building: - Form strong, positive relationships with children, carers, and colleagues to ensure that all needs are met and that children receive the best possible care. - Develop and maintain effective communication systems to share information with colleagues, parents, and other stakeholders. 1. Teamwork and Collaboration: - Work collaboratively with colleagues to achieve team goals and objectives, including contributing to whole-team planning and delivery of educational programs. - Participate in professional development and training opportunities to enhance knowledge and skills. 1. Health, Safety, and Hygiene: - Maintain a clean, safe, and hygienic environment, adhering to relevant policies and procedures. - Ensure the health, safety, and well-being of children and colleagues, reporting any concerns to the Early Years Manager/Senior Leader. Requirements: - Diploma or Degree in Early Years Education or related field (or equivalent) - Experience of working with children from birth to pre-school age, including babies (0-12 months) - Knowledge of the Early Years Foundation Stage (EYFS) and other relevant early years frameworks and policies - Excellent communication and interpersonal skills - Ability to work effectively in a team and contribute to collaborative planning - Strong observational and record-keeping skills - First Aid training and certification (or willingness to obtain) - Enhanced DBS clearance preferable Desirable Qualifications and Experience: - NVQ or QCF Level 3 (or equivalent) in Early Years Education or related field - Experience of working with children with special educational needs or disabilities (SEND) - Knowledge of childcare legislation and regulations - Experience of planning and delivering educational programs for children from birth to pre-school age Working Conditions: - This role involves working in a nursery/school environment, with a varied and dynamic pace. - Willingness to work outdoors and participate in play-based activities with children is essential. - Ability to manage physical demands of the role, including lifting and moving equipment and children. Equal Opportunities: We are an equal opportunities employer, committed to diversity and inclusion. - We welcome applications from all qualified individuals, including those from minority ethnic backgrounds and with disabilities. - Competitive salary and benefits package How to Apply: If you are passionate about working with young children and are committed to delivering high-quality care and education
Job Title: Waitress Location: River Lounge, London Job Type: Part-Time / Full-Time (please specify) Salary: Competitive, based on experience About Us: River Lounge is a vibrant and welcoming restaurant known for its warm hospitality and high-quality Mediterranean cuisine. We are currently looking for a friendly, reliable, and professional waitress to join our growing team and help deliver an exceptional dining experience to our guests. Key Responsibilities: Greet guests warmly and guide them to their tables Present menus and explain daily specials or menu items Take accurate food and drink orders and input them into the POS system Serve food and beverages promptly and professionally Ensure guest satisfaction throughout the meal Clear tables and reset them for new guests Maintain cleanliness and hygiene in the dining area Work collaboratively with kitchen and bar staff Follow all restaurant policies and health/safety standards Requirements: Previous experience as a waitress/waiter preferred but not essential Excellent communication and customer service skills Friendly, professional, and well-presented Ability to work under pressure in a busy environment Flexible availability, including evenings and weekends Right to work in the UK What We Offer: A positive and supportive work environment Training and development opportunities Staff meals Opportunities for growth within the business
IMMEDIATE START. FULL TIME AND PART TIME POSITIONS AVAILABLE. Barista experience preferred however full training can also be provided About Us: We are a local, independent, family-owned cafe dedicated to providing exceptional coffee and a warm, welcoming atmosphere to our community. As a valued member of our team, you will play a key role in delivering outstanding customer service and contributing to the overall success of our cafe. Position Overview: We are looking for a qualified Barista or an experienced Barista to join our team. The ideal candidate will be passionate about coffee, dedicated to delivering excellent customer service, and eager to contribute to the success of our family-run cafe. As a Barista, you will report directly to the owners and work closely with the team to ensure that every customer has a memorable experience. Key Responsibilities: Prepare and serve high-quality coffee, espresso-based drinks, and other beverages. Maintain an organized, clean, and safe working environment, adhering to health and safety guidelines. Deliver exceptional customer service, greeting customers, taking orders, and ensuring a positive cafe experience. Operate espresso machines and other coffee-making equipment efficiently and safely. Assist in keeping the cafe area clean, including wiping down surfaces and maintaining stock levels of supplies. Handle cash and card transactions accurately and efficiently. Contribute to a friendly and collaborative team atmosphere. Ensure all orders are prepared to the highest standards and in a timely manner. Adhere to company policies, including food safety and hygiene standards. Qualifications: Previous experience as a Barista is preferred but not required (full training will be provided). A passion for coffee and a keen interest in learning more about coffee-making techniques. Excellent customer service and communication skills. Strong attention to detail and a commitment to quality. Ability to work efficiently in a fast-paced environment. Friendly, reliable, and team-oriented attitude. Must be able to work flexible hours, including weekends and holidays. Additional Benefits: Full training provided to ensure you are fully equipped to succeed in the role. Paid breaks during shifts. Opportunity to work in a close-knit, supportive team environment. The chance to be a part of a local, independent cafe that values its employees. If you are passionate about coffee, enjoy interacting with customers, and are eager to be part of a family-owned business, we would love to hear from you! Apply now and become part of our wonderful team.
We are looking for a passionate and dedicated Nursery Practitioner to join our team in SW6. You will play a key role in providing exceptional care and education for children, ensuring a safe, nurturing, and stimulating environment that promotes their development. This is a fantastic opportunity for someone who is enthusiastic about early years education and committed to delivering high-quality childcare. Nursery Assistants, Nursery Practitioners, Nursery Room Leaders, Senior Nursery Practitioners all welcome to apply! Key Responsibilities:Childcare and Education Provide high-quality care and education to children in line with the Early Years Foundation Stage (EYFS) framework. Plan, deliver, and evaluate engaging and age-appropriate learning activities. Monitor and document children’s progress through observations, learning journeys, and assessments. Support the development of children’s social, physical, and emotional skills. Health and Safety Ensure a safe and secure environment for all children by adhering to safeguarding policies and procedures. Conduct daily checks and risk assessments to maintain a clean, safe, and well-organized environment. Promote health and hygiene practices, including meal supervision and supporting toileting routines. Parental Engagement Build positive and trusting relationships with parents and carers. Provide regular feedback to parents about their child’s progress, milestones, and daily activities. Address any concerns or queries from parents professionally and empathetically. Team Collaboration Work collaboratively with colleagues to plan and deliver high-quality childcare services. Participate actively in team meetings, training sessions, and nursery events. Support the Nursery Manager and senior staff in maintaining smooth daily operations. Qualifications and Experience:Essential:Level 3 Diploma in Childcare or equivalent qualification. Sound knowledge of the EYFS framework and early childhood development. Previous experience working in an early years setting. Understanding of safeguarding and child protection protocols. Paediatric First Aid Certificate (or willingness to obtain).