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IT Support Technician Rate - £250 (A Day) Duration - 6 Months (Initially) Location - Coventry Ir35 - Inside (Must use an umbrella company) As a Support Technician, you will be the central point of contact for all technology support on-site. You will be customer focused, using communication skills and technical knowledge to deliver an outstanding service. You will have a deep technical knowledge of Microsoft applications, including Windows 11 and Office365, and x64 hardware, to enable you to fix as many problems as possible independently. You will develop and maintain good working relationships with other technical colleagues, only passing complex problems which cannot immediately be resolved to their technology teams. The purpose of the role As a Technician, you will work alongside other technicians providing face to face and remote support, playing a major part in this step change of our ways of working. You'll be customer focused and have exceptional customer service and communications skills as you'll be working with a broad range of people with differing levels of understanding of technology. You'll have strong technical knowledge of Microsoft applications including Windows 11, Office365, and x64 hardware. You will need to be passionate about technology and able to coach colleagues and attempt to fix problems both within the Smart Bar and across our office floors.You are accountable for • being a key point of contact to our on-site technology support, delivering an outstanding customer experience, • ensuring that you prioritise customer satisfaction in interactions and focus on pragmatic decisions to ensure business activities are not blocked, • taking personal responsibility for delivering on your objectives in line with our values, • using your expert software and technology knowledge to diagnose and resolve customer issues, including actively identifying problems and known errors, • adhering to our standard operating procedures to complete service requests, • creating knowledgebase articles, IT documentation and standard operating procedures where required, • escalating issues which cannot be resolved in the Smart Bar to the right technology teams, • managing the Smart Bar hardware inventory, • building relationships with our customers and your colleagues, and working as a team to provide a great service to all our customers showing initiative and helping improve the Smart Bar customer experience Your experience includes • Experience of following processes and procedures, knowing how to solve problems and suggest and document continuous service improvements, • Demonstrate good customer service - you will be picking up queries through the IT ticketing system and face to face so getting to the heart of a customers' problems and resolving within SLA's & OLA's, • Knowledge of Incident & Problem Management and Request Fulfilment, • Experience of project work, replacing and imaging high volumes of devices, • Working in a technical team where you've been troubleshooting and resolving a wide range of technical problems, including Microsoft software and workstation hardware architecture, • Working within busy and high demanding call centre environments, • Having exceptional communication skills - you'll be the on-site technology point of contact for colleagues at all levels across the organisation, • Responding to a high volume of customer queries, prioritising and organising your own workload, whilst also collaborating as part of a team, • knowing how to not only solve problems, but see the bigger picture and suggest ongoing continuous service improvements, • working collaboratively with colleagues to ensure consistent service levels are maintained, • Onboarding starters and decommissioning leavers, • prioritising and organising your own workload, • having great attention to detail, and being accurate - you'll make sure your work is to the highest standard have a strong technical knowledge of the following software: • Microsoft Windows 11 including diagnostic and repair tools, • Microsoft Office 365 Administration (Excel, Teams, Outlook, OneDrive, etc), • Azure Active Directory, groups, user accounts, workstations, etc, • Microsoft Windows files, folders, and network drives, • Large multifunctional printers (ideally Canon), including admin consoles, • Audio Visual technologies, projectors, large screens, mics, cameras, speakers, • SCCM building workstations, deploying software, etc, • Telephony systems and Smart Phones, • Experience of in-house bespoke applications, • Remote working technologies (ideally Cisco VPN, RDP, Azure, MFA), • Microsoft Intune and Outlook Apps for Android and iOS, • Hardware support (BIOS, drivers, imaging machines, replacing hardware, etc), • Asset management systems, keeping records accurate and up to date, • ITSM systems containing workflows and processes

Overview Coventry (Near Warwick University) | 2-3 Years’ Experience Required About Davis Ground IT Services Davis Ground IT Services is a growing Managed Service Provider delivering professional, reliable IT support to businesses across the UK.Due to continued growth, we are expanding our technica

Comfort participating in remote, part time studies. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. No help desk support experienc

Senior Reserves and Resources Geologist Location: Binley, Coventry / Hybrid home Working Contract Type: Permanent, Full-time Working Hours: 8.30 -5pm, 40.00 hrs Salary: Up to £45k pending experience Company Vehicle: Car allowance/Company Car Project Partners are now recruiting for a Senior Reserves and Resources Geologist to come and join a fantastic and established team in Binley, working on a hybrid basis. Working under the direction of the Geological Services Manager to assist the Land Development and Permitting UK Team in managing the company’s diverse portfolio of assets, providing operational geology support to existing sites, whilst managing the exploration geology function to maintain and grow the companies aggregates footprint. Responsibilities of the role: * Provide in-house geological advice, support and solutions to UK aggregates and Land Development and Permitting Department. * Produce detailed and accurate working schemes/quarry development plans to support operations and planning submission. * Manage the Land Search process alongside the Acquisition Team, dealing with the appraisal of new reserves, site investigations, and producing data to inform discussions with landowners. * Producing map-based figures, implementing web mapping applications and supporting GIS data solutions. * Locating, investigating, and evaluating potential mineral sites to maintain and grow the Company’s reserve base. * Production of geological and / or evaluation reports from field investigations and desk studies. * Planning, commissioning, and supervision of investigations including appointment & management of suitable contractors. * Sample logging / core description, and designing suitable sampling and testing regimes * Ensuring all activities are carried out within the requirements of the relevant health & safety policies and safe systems of work * Ensuring compliance of contractors with health & safety requirements. * Provide support to other functions within Land Development and Permitting Team as part of the career development of the post and up skilling of team members. Candidate experience required: * A qualified geologist to master’s degree level or equivalent. * Ideally a minimum of 10 years’ experience in the aggregate industry – starting grade will reflect qualifications and experience. * Knowledge of Geological settings and characteristics of UK Aggregates. * Demonstrable knowledge and ability to use LSS to create quarry designs, plans, sections and 3D models. * Competent in the use of GIS Systems – ideally with experience of QGIS. * Knowledge of Legislation/Regulations in relation to Geotechnical Management of Quarries. * Knowledge of Legislation/Regulations in relation to CDM regulations. * Full UK driving licence for UK travel. Benefits included: * Competitive Salary * 25 days holiday * Provision of IT equipment (laptop /mobile) and support to set up a home working environment * Pension scheme offering with generous contributions * 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays and much more. * Ongoing training and development and opportunities to help further your career. * A comprehensive structured induction programme. * Experience within a well-respected global market leader. * Benefits supporting you and your family, such as Cycle to work, voluntary Life assurance. * Paid day off to Volunteer every year (“Lend a Hand Day”) * Access to our Employee Assistance helpline for free and confidential advice

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are recruiting for a 1st-line IT Service Desk Analyst to join the team on an FTC until April 2027. In this role you will be providing first line technical support, advice and guidance to our customers and internal users. Key to this role, you will ensure that all incidents and service requests are resolved or fulfilled in a timely and appropriate manner, so the successful candidate will have prior experience working on a service desk in a fast paced and varied environment. You'll naturally have excellent customer service skills and experience dealing directly with customers and users. This is a shift pattern, hybrid working role, based out of our Coventry office 2-3 days per week (subject to business need). This role is part of Corporate Services where you'll help us give colleagues the support they need to be brilliant. What you'll achieve Work in a team of Service Desk Analysts, delivering first line Incident Support and Request Fulfilment services Ensure that all Incidents, Service Requests and other tasks assigned to you are resolved or fulfilled in accordance with SOPs Deliver processes relating to the procurement, configuration, deployment and disposal of user IT equipment in accordance with relevant Asset Management processes Participate in the Knowledge Management process, producing documents for the Service Desk Knowledge Base Proactively identify risks, and ensure that they are effectively managed such that all IT related Service Desk activities operate within a suitable internal controls environment.What you'll bring Essential skills Experience working in a support role within a busy IT Technical Support environment Knowledge of and experience with hardware, software and mobile technologies Experience with a range of technologies, including the Microsoft stack, Active Directory, Citrix, Windows desktop, Apple mobile devices, Avaya Telephony, etc Demonstrable experience using service management toolsets Experience of diagnosis and rectification of faultsDesirable skills ITIL Service Management Foundation v3 Certificate or equivalent Qualifications and/or equivalent work related experience within a Service Desk support role Experience of configuration and installation of user IT equipmentWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check