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The UK Head of Finance (FMCG) reports to the Regional Finance Director and is responsible for all Financial Accounting and Reporting, Financial Planning and Analysis activities. \n Client Details \n Our client is a leading international FMCG business, home to a portfolio of well-known household brands, \n Based in Richmond, the role offers hybrid working \n Description \n The UK Head of Finance FMCG reports to the Regional Finance Director and is responsible for all Financial Accounting and Reporting, Financial Planning and Analysis activities. The role also contributes to the development of strategic plans for the business and ensures statutory and corporate compliance to minimize business risk. Reporting to this position shall be a Management Accountant, Financial Accountant, Financial Assistant and a customer sales and administration assistant.Apart from the Finance team, key stakeholders in the UK office include the UK General Manager, UK Sales Director, UK Marketing Manager and their teams. \n \n Financial Accounting and Reporting \n \n\n • Oversee / review and approve the UK Finance team's reporting activities for monthly/quarterly/annual management reporting packages for UK Legal Entity markets\n, • Liaise with US parent company Finance Team and answer all questions regarding reporting packages or results of operations\n, • Maintain group tax, insurance records and ensure that all statutory requirements are met for UK business\n, • Supervise and lodgement of company tax returns to HMRC in conjunction with PWC UK. Engage with US parent-based Tax Director and local expertise regarding Transfer Pricing requirements\n, • Undertake cashflow forecasting and management\n, • Manage local working capital including inventory turnover and debtor ratios\n\n \n Financial Planning and Analysis \n\n • Coordinate review, analyse, and present monthly operating results in detail to UK Management (variance analyses - in conjunction with UK Management Accountant)\n, • Perform lead role with respect to preparing and presenting Budget reviews to Group Management\n, • Coordinate and align monthly financial forecasts with Supply Chain and Demand Planning Teams\n, • Create budget timelines and control completion of budget input process in Oracle EPM\n, • Recommend cost reduction and profit improvement (including preparation of ad hoc reports and other information for use in business decision making) with particular focus on efficiency of TAP (promotional) / CAP (Advertising) spend\n, • Liaise with supply chain and US Finance to prepare standard product Cost of Goods for all items for inclusion in OB\n, • Report to management on progress vs targets and identify gaps / issues; complete on-time submission of budget files to HQ\n\n \n Operations / S&OP \n\n • Attend meetings on production forecasting, ordering, logistics and inventory management\n, • Assist in analysing feasibility of new product introductions from a financial and regulatory viewpoint (for both local and export markets)\n, • Assist UK Export Manager and EU Amazon Manager with planning and analysis issues within their markets\n\n \n Systems & Reporting \n\n • Continually assess financial and operational reporting systems and requirements and make recommendations for improvement\n, • Support European Finance Director and ERP implementation team as Combe migrates to Oracle Cloud ERP\n\n \n Profile \n \n\n • CIMA, ACA, ACCA fully qualified\n, • Experience in an FMCG organisation is preferred\n, • Experience of Team leadership\n, • Proven ability to achieve deadlines\n, • Highly analytical and numerical\n, • Strong Excel skills\n, • Good problem-solving skills\n, • Collaborative, team player with good communication skills\n\n \n Job Offer \n\n • £80,000 - £90,000\n, • Car allowance £6000 a year\n, • Bonus 15% annually\n, • Private healthcare\n, • 25 days holiday plus bank holidays and also 1 group-wide wellness day ('Mental Health Day') and 2 specific personal days. Max 3 days carryover per year.\n, • Pension 6% Employer (after 3 months) + 5% Employee at the outset - the Employer contributions rise to 7.5% after 1 year, 8.5% after 5 years and 10% with 10 years' service.\n, • Life Insurance (in service) and Income protection for potential incapacity (up to 26 weeks, 60% basic salary)\n, • Hybrid Working, 3 days in the office and 2 from home\n, • Free Parking and very close to Richmond station\n\n

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlaceYour role at Clorox:As the Accounting and Controls Manager for the Europe business unit, you will lead and manage various aspects of the monthly and quarterly accounting close processes, both the statutory (IFRS) legal reporting and the US GAAP reporting requirements of our legal and management entities. In this role, you will also lead the implementation, monitoring and maintenance of effective internal controls within the organization, manage the external audit and support management reporting and analysis for the Europe business unit of The Clorox Company. This role is a strong operational accounting and reporting role. This position reports to AMEA Regional Controller with a dotted reporting to Europe Finance Director. This position has three direct reports.In this role, you will:Maintain timely and accurate recording of all accounting transactions for the Europe legal entities. Ensure compliance with local tax laws and regulationsLead the month-end financial closing in NetSuite for the Europe business unitManage the recording of accounting entries and accruals to ensure accurate recording of financial information in accordance with UK and US GAAP.Develop and maintain financial policies and procedures in line with Corporate policies and best practice to minimize the risk of fraud or insufficient controlsWork closely with Customer Service team on the seamless execution of the Order to Cash process. In particular, ensure that all Key Accounts financial deductions and cash applications are processed in a timely and accurate basisManage the preparation of all government and regulatory reporting - VAT returns, EC and IntraStat returns, HMRC and customs returnsWork closely with the global Tax team on all tax matters including UK tax strategy, intercompany transfer pricing, VAT and Customs reporting, Corporation taxTransfer Pricing – work closely with global Tax team on maintaining transfer pricing in line with the global Tax policies including annual reconciliationsBanking and Credit Card management – administrative lead on all banking activities including user setup and maintenance, bank transfers, intercompany payments, and credit card applicationsAdministrative control and management of Concur expense reporting and invoice processing systemsFX maintenance. Ensuring correct month rates recorded in NetSuite ERP and Anaplan reporting systems. Ensure financial systems reconciliations are performed accurately and timely on a monthly basisCreate and present financial reporting to support the Europe Leadership Team in the financial management of the legal entity and Europe PMUOwn the execution and sign-off of the monthly and quarterly close and SAP S4 / Central Finance consolidation processes for UK and US GAAP reporting.Work with Finance colleagues on understanding the brand goals and aspirations of all budgets and forecastsProvide insights and explanations on the key drivers of variance for financial analyticsManage the management cross charges and quarterly/annual legal intercompany cross charges (AMEA HQ management region and HK)Own and manage the cash flow forecasting working with the Europe Finance Director. Ensure legal entity is adequately funded and work with Intercompany partners and Corporate Treasury on the payments between legal entitiesManages the external audit and statutory accounting processes for our UK legal entityLead the coordination and execution of the annual external auditCoordinate the audit process to ensure auditor requests are addressed quickly and accurately to ensure an efficient and speedy audit processWork with external tax advisors to ensure accurate tax compliance and input to Statutory AuditDevelop plans to address any audit findingsManage Company Secretarial responsibilitiesEnsures best practice internal controls within the Europe business unitLead the implementation, monitoring and maintenance of internal controls within the organization working with cross-functional teams and external consultants. Continue to strengthen controls around record-to-report, procure-to-pay, and order-to-cash processesMonitor and resolve identified gaps in internal controls and Clorox policiesPeople Management – 3 direct reportsManage the work of the Senior Financial Accountant, Accounts Assistant and Accounting Analyst ensuring that work and deliverables are completed timely and with high qualityProvide coaching, training and development to staff and facilitate the creation of an environment where all employees are engaged and inspired to excelWhat we look for:Years and Type of Experience:Minimum of 8 years of experience in finance and/or accounting and at least 2 years in the role of Accounting or Finance Manager.Minimum of 3 years managing all aspects of a team of professionalsSolid understanding of UK GAAP and IFRSUS GAAP experience preferred but not requiredStrong understanding of internal controls and experience in internal control improvementGlobal multinational FMCG experience is preferredeCommerce (e.g. Amazon) and online trade experience is preferredCompany Secretary experience preferredSkills and AbilitiesStrong knowledge in financial systems lead such Netsuite ERP and Concur (Expenses and Invoicing) system or similar ERPExperience in external and government reporting – HMRC (UK Revenue); EU; Customs and Excise, Corporation Tax, VATExperience in foreign currency accounting and reportingExperience in multinational business and cross-boarder intercompany transactions is highly desirableExcellent interpersonal skills with ability to independently prioritize, promote a team environment, work in a cross functional environment with the ability to influence other functional areas and form solid relationships with other teams and work groups. Superior communication skills with the ability to present financial concepts and results to senior management and non finance audiencesFlexibility to respond quickly and professionally to multiple requests while adhering to strict reporting deadlinesCoach, train and develop direct reportsProven leadership and project management skills with solution-oriented mindset.Education Level/Degree:Fully Qualified Accountant (CA, ACCA, CIMA or International Equivalent)Workplace type:Hybrid - 3 Days On-site, 2 Days WFHOur values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.Benefits we offer to help you be well and thrive:Competitive compensationGenerous 401(k) program in the US and similar programs in internationalHealth benefits and programs that support both your physical and mental well-beingFlexible work environment, depending on your roleMeaningful opportunities to keep learning and growingHalf-day Fridays, depending on your locationPlease apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.SummaryLocation: Richmond, United KingdomType: Full time

Customs Coordinator \n Location: Heathrow \n Salary: Up to £35,000 DOE \n Job Type: Full-Time, Permanent \n \n A leading freight forwarder in Slough is looking for an experienced Customs Coordinator to join their growing operations team. This is an excellent opportunity for someone with freight forwarding and customs experience who enjoys working in a fast-paced logistics environment. \n \n Key Responsibilities \n\n • Coordinate European road freight import shipments\n, • Complete customs clearances and import documentation\n, • Liaise with customers, overseas agents, hauliers, and customs authorities\n, • Monitor shipments and provide customer updates\n, • Resolve operational and customs issues efficiently\n, • Ensure compliance with HMRC regulations and internal procedures\n\n \n Requirements \n\n • Previous freight forwarding or customs clearance experience\n, • Knowledge of road freight imports and CDS customs entries\n, • Strong communication and organisational skills\n, • Ability to manage multiple shipments in a busy environment\n, • Experience with systems such as Cargosoft, ASM Sequoia, or similar preferred\n\n \n What’s On Offer \n\n • Salary up to £35,000 DOE\n, • Career development opportunities\n, • Supportive team environment\n, • Pension and holiday package\n\n \n Ideal for someone looking to progress within a professional and expanding freight forwarding company.

Payroll Manager (Workday Payroll) \n 📍 Location: Hayes, Middlesex \n 💰 Salary: £60,000 - £65,000 \n 🏡 Working Pattern: Hybrid (4 days in the office, 1 day from home) \n \n The Opportunity \n \n We're partnering with a well-established, premium consumer brand that is continuing to grow both in the UK and internationally. Following the successful transition of payroll from an outsourced provider to an in-house function using Workday Payroll, we're looking for an experienced Payroll Manager to take ownership of the payroll operation. \n \n This is an exciting opportunity for a technically strong payroll professional who enjoys improving processes, solving problems and building a best-in-class payroll function. You'll become the internal subject matter expert for Workday Payroll, ensuring a smooth, compliant and accurate payroll service for approximately 250 employees across two UK entities. \n \n About the Business \n \n The culture is genuinely collaborative, supportive and transparent. The team describe themselves as a "family", operating with a strong no-blame approach where people work together to solve problems and continuously improve. They're looking for someone who is calm, organised and approachable, with the confidence to bring structure without disrupting the positive culture. \n \n Key Responsibilities \n\n • Manage the end-to-end monthly payroll process for two UK entities.\n, • Act as the internal Workday Payroll expert and system owner.\n, • Ensure payroll integrations with banks and HMRC run successfully, whilst managing manual inputs including commissions, bonuses and share awards.\n, • Ensure full compliance with UK payroll legislation, tax, pensions and statutory payments including SSP and maternity pay.\n, • Investigate and resolve payroll discrepancies, identifying opportunities to strengthen controls and improve processes.\n, • Create robust payroll documentation, calendars and checklists to support operational excellence.\n, • Act as the first point of contact for payroll queries, partnering closely with HR and Finance to provide expert guidance.\n\n \n About You \n \n We're looking for someone who can hit the ground running and bring confidence to a recently established in-house payroll function. \n \n You'll ideally have: \n \n\n • Strong hands-on experience managing Workday Payroll.\n, • Experience supporting a Workday Payroll implementation or post-go-live environment.\n, • Excellent knowledge of UK payroll legislation, HMRC requirements and pension auto-enrolment.\n, • Advanced Excel skills with the ability to reconcile and analyse payroll data.\n, • Exceptional attention to detail and a naturally organised approach.\n, • The ability to work independently whilst building strong relationships across the business.\n, • A calm, proactive and solutions-focused mindset.\n\n \n Benefits \n \n\n • 10% annual performance bonus\n, • Private Medical Insurance (BUPA)\n, • Life Assurance (3x annual salary)\n, • Contributory Pension Scheme (4% employee / 4% employer via salary sacrifice)\n, • 25 days annual leave\n, • Free onsite parking\n, • Cycle to Work Scheme\n, • Eye care vouchers\n, • Regular team socials and pay-day lunches\n\n \n Interested? \n \n This role would suit an experienced Payroll Manager who is immediately available or on a short notice period and is looking to make a real impact within a growing organisation. If you're passionate about payroll, enjoy improving processes and have strong Workday expertise, we'd love to hear from you.

Duties and Responsibilities of a Warehouse Operative, Logistics Distribution and Supply Chain based in Hounslow, TW6 3UA: Candidates for Warehouse Operative will be expected to use hand-held devices to locate and identify cargo. Process paperwork in accordance with our clients' requirements. Handling special cargo products Building and breaking pallets Manual handling Preparing and palletizing cargo as needed To make a success of this role, you must have previous experience of working in a busy modern warehouse Be a great team player and show a flexible and self-motivated approach to your role. Aviation Security requirements: Be able to provide your last 5 years history-Ideally only 1-5 jobs since 2021 HMRC LETTER or PDF via app required Clean DBS- No criminal record Our warehouse -Hounslow, TW6 3UA- operates 24 hours a day, 7 days a week, so you will also need to be prepared to work shift patterns. No need but ideal - Forklift Truck driving experience and be certified as a forklift driver Warehouse Operative Logistics Distribution and Supply Chain Hounslow, TW6 3UA INDWH

Payroll Manager Hayes / Uxbridge | £55,000–£60,000 + Excellent Benefits 4 days office | Friday home working Are you an experienced Payroll Manager or Senior Payroll Specialist who enjoys taking ownership of the full payroll process? We're looking for a hands-on payroll professional to join an established international business based in Hayes/Uxbridge, managing the end-to-end payroll for two UK entities. This is a great opportunity for someone who wants genuine ownership of payroll, works confidently with payroll systems and enjoys partnering with HR and Finance to ensure everything runs accurately, efficiently and on time. The Role You'll take responsibility for the complete monthly payroll cycle, acting as the key point of contact for employees and stakeholders and ensuring payroll is delivered accurately and compliantly. You'll be responsible for: Managing end-to-end monthly payroll for two UK entities Personally processing and validating payroll data within the payroll system Managing starters, leavers, salary changes, bonuses, commissions, benefits and statutory payments Processing pensions and managing pension submissions/reconciliations Preparing P45s, P60s and P11Ds Managing payroll queries and resolving issues promptly Preparing payroll reports, journals and supporting month-end reconciliations Liaising with HMRC, pension providers and external partners Supporting payroll audits and ensuring strong payroll controls Working closely with HR and Finance on payroll-related matters Identifying opportunities to improve processes and increase payroll efficiency What we're looking for We're looking for someone who is genuinely hands-on with payroll and can confidently manage the process from start to finish. You'll ideally have: 3+ years' experience independently managing end-to-end UK payroll Strong knowledge of UK payroll legislation, PAYE, NI, pensions and statutory payments Hands-on experience using a payroll/HRIS system rather than relying solely on Excel Workday experience would be highly desirable Experience managing payroll with minimal supervision Strong attention to detail and excellent organisational skills Good Excel and Microsoft Office skills The confidence to deal with employees, HR, Finance, HMRC and external providers A proactive approach to identifying and resolving payroll issues Importantly, we're looking for someone who has actually processed payroll through a payroll system. If your experience includes managing payroll data, running calculations, checking outputs and completing the payroll cycle within a system, we'd like to hear from you. What's on offer? 💰 £55,000–£60,000 Hayes / Uxbridge 4 days office / Friday working from home 25 days annual leave Private Medical Insurance Life Assurance Contributory Pension Scheme Staff Purchase Scheme Training & career development Free on-site parking Interested? If you're an experienced payroll professional looking for a role where you can take ownership, work with modern payroll systems and make a real impact, we'd love to hear from you. Apply now or contact me directly for more information

I’m working on a broad in-house tax leadership role sitting within a sizeable privately-held business. The mandate spans day-to-day compliance ownership through to shaping the group’s longer-term tax governance and risk posture, a genuine mix of technical delivery and strategic input. • Build out and embed a robust tax governance and controls framework group-wide, • Run periodic risk reviews to surface exposure areas and tighten controls, • Own reconciliation between tax filings, management accounts and statutory reporting, • Take the lead on tax disclosures within the group’s statutory accounts, • Hold end-to-end responsibility for corporation tax, VAT, CIS, withholding tax and property tax compliance across a multi-entity structure, • Act as the group’s main contact for HMRC — enquiries, disclosures, compliance reviews, • Take a hands‑on role on the more technically complex or higher-risk filings, while overseeing the rest across all entities, • Support M&A activity, refinancing and group restructuring from a tax angle, • Feed into tax planning work — capital allowances, group relief, loss utilisation, interest restriction rules, deal structuring, • Track legislative and case law developments and translate the impact for the business, • Work closely alongside the CFO, finance leadership, and external advisers on significant matters, • Line manage and develop a junior tax team member, • Deliver tax training across finance and non-finance functions to raise wider awareness, • Drive ongoing improvement of tax processes, systems and reporting, • ACA and/or CTA qualified, • 5+ years’ PQE within a large or complex corporate environment, • Comfortable holding your own with senior stakeholders — able to influence and push back where needed, • Strong technical base across corporation tax, VAT, CIS and property tax, • Direct experience dealing with HMRC, auditors and external advisers, • Office-based five days #J-18808-Ljbffr

Our client is seeking an experienced and highly organised Operations Manager – Customs & Compliance to oversee the day-to-day operational activities of the business while ensuring full compliance with HMRC regulations, Border Force requirements, and internal quality standards. Ensure all customs r

The role spans day-to-day compliance ownership through to shaping the group’s long-term tax governance and risk posture, delivering technical work with strategic impact. You will own end-to-end tax compliance across multiple entities, manage HMRC interactions, and drive improvements in processes a

We are seeking an experienced Air Export Operator to join our busy freight forwarding team. This is an excellent opportunity for someone with a strong background in air exports who enjoys managing shipments from start to finish while delivering outstanding customer service. You will take ownership of export shipments, ensuring all documentation, customs requirements, and airline bookings are completed accurately and efficiently. Working closely with customers, airlines, suppliers, and internal departments, you will ensure shipments move smoothly from collection through to final destination. Key Responsibilities • Manage air export shipments from booking through to departure., • Arrange collections and coordinate transport with suppliers., • Book cargo with airlines and monitor flight schedules., • Follow customer SOPs and ensure all operational requirements are met., • Prepare export documentation, including MAWBs, HAWBs, B2B and consolidation shipments., • Complete accurate export customs declarations in accordance with HMRC regulations., • Provide proactive updates to customers throughout the shipment lifecycle., • Liaise with airlines, overseas agents, hauliers, customs authorities, and internal teams.

Our client is looking for an experienced Quality & Compliance Executive to join their team at their London Heathrow office. This is an excellent opportunity for someone with a strong quality and compliance background who enjoys improving processes, maintaining high standards, and driving continuous improvement through digital solutions. Duties: Support the delivery of quality and compliance processes across the business. Conduct internal audits across UK offices and assist with external accreditation audits. Manage quality management systems (QMS), incident reporting and corrective actions. Some travel to other UK offices and client site visits Carry out root cause analysis and implement preventative improvements. Monitor compliance, identify risks and recommend process enhancements. Deliver training and compliance presentations to internal teams. Produce reports, analyse data and maintain accurate records in line with ISO standards. Work closely with managers across the business to promote quality and compliance best practice. Experience required: Minimum 2 years experience in a quality or compliance role. Strong knowledge of Microsoft Office and digital business systems. Experience with data analysis, reporting and document management. Excellent communication and organisational skills. Able to manage multiple priorities and work independently. Proactive, detail-oriented and committed to continuous improvement. Experience with ISO 9001 Quality Management Systems. HMRC Customs & Compliance knowledge. Aviation Security experience is advantageous.

The role spans day-to-day compliance ownership through to shaping the group’s long-term tax governance and risk posture, delivering technical work with strategic impact. You will own end-to-end tax compliance across multiple entities, manage HMRC interactions, and drive improvements in processes a

The role spans day-to-day compliance ownership through to shaping the group’s long-term tax governance and risk posture, delivering technical work with strategic impact. You will own end-to-end tax compliance across multiple entities, manage HMRC interactions, and drive improvements in processes a

The role spans day-to-day compliance ownership through to shaping the group’s long-term tax governance and risk posture, delivering technical work with strategic impact. You will own end-to-end tax compliance across multiple entities, manage HMRC interactions, and drive improvements in processes a

Working hours will vary based on weekly rota Please note the warehouse operates 24 hrs a day 7 days a week Ideal candidate will be able to work flexible hours • Shifts: candidates must be flexible to work both days and nights. Warehouse Operative mixed with Forklift (when needed) - FLT experience needed and assessed by client FLT trainer! All applicants will need to be vetted for aviation clearance and will be required to complete a DBS check. If you are interested in this Forklift Driver role based out of Heathrow Airport near Hounslow for a logistics distribution and supply chain client, then please apply for further information. Duties and Responsibilities of a Forklift Driver: Be able to provide your last 5 years history-Ideally only 1-5 jobs since 2021 HMRC LETTER or PDF via app required Clean DBS- No criminal record Candidates will be expected to use hand-held devices to locate and identify cargo. Process paperwork in accordance with our client's requirements. Handling special cargo products Building and breaking pallets Manual handling Forklift truck driving Preparing and palletizing cargo as needed To make a success of this role, you must have previous experience of working in a busy modern warehouse, Be a great team player and show a flexible and self-motivated approach to your role. You must be able to provide a 5-year checkable history with referees to comply with the Aviation Security requirements. Our warehouse operates 24 hours a day, 7 days a week, so you will also be prepared to work shift patterns. All candidates need to have Forklift Truck driving experience and be certified as a forklift driver. INDWH INDWH

HGV Class 1 (C+E) Night Drivers Wanted Location: Heathrow Salary: £65,520 to £72,500 per year (PAYE – including holiday pay) Shifts: Night shifts, flexible start times (17:00 - 22:00) Hours: Minimum paid 12-hour shifts About the Role: Join a top player in the airfreight cargo industry! Due to a major contract with the UK’s largest airline, we’re expanding our team. This is a fantastic opportunity for experienced Night HGV Class 1 (C+E) drivers looking for stable, high-paying work with regular long-distance routes and occasional overnight stays. What We Offer: High earning potential – up to £72,500 with overtime Guaranteed minimum 12-hour shifts Stable, long-term work with a leading airfreight company Support in obtaining required certifications (Cargo Operative, DBS, Immediate starts available (subject to compliance, which we will help you with) What You Need: HGV Class 1 (C+E) license – Minimum 2 years’ experience Valid CPC & Digital Tachograph card Maximum 6 points on license (No DR, DD, or IN convictions) 5-year employment history (no gaps over 28 days) – must provide HMRC employment history DBS Check (dated within last 10 weeks) – we can assist you in obtaining one Cargo Operative Certificate (Level D) – we can assist you Willingness to take a driving assessment with an approved examiner Preferred (but NOT essential – training available if need be!): Dangerous Goods (Category 8) certification Manual Handling & Health & Safety Awareness * Working at Heights Training Note: If you don’t currently have the required training & DBS certificates, we’ll guide you through the process! Some costs may apply, but we assist you 100% along the way. Ready to Apply? CLICK ‘APPLY NOW’ – We’ll be in touch to discuss the role in more detail. Or call Driver Hire Twickenham and Heathrow today! We have multiple roles available, so even if this one isn’t right for you, we’d love to help you find your perfect fit. HGV Class 1 | C+E Driver | Truck Driver | Lorry Driver | Airport Cargo | Heathrow | Aviation | Airfreight | Pallet Work | General Haulage | Trunking | LGV Driver | Class 1 Jobs | HGV

Our client, a recognized player in the Freight Forwarding and Transportation Industry who also specialize within the Supply Chain and Logistics Solutions are looking for a Trade Compliance Coordinator to join their team and offices based in the London, Heathrow area. On Offer: Salary up to £27,500, dependant on skills and experience. Annual salary reviews Monday – Friday shift pattern: 8.30am – 5.30pm– one-hour unpaid lunch On commencement 20 days holiday plus 8 bank holidays, rising to 25 days plus 8 bank holidays Discretionary bonus, private medical cover, & pension Access to company Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more. Main Purpose of the Trade Compliance Coordinator: The role is to support Key Account Trade Compliance Functions with KPI and Product Reporting Duties and Responsibilities: Working closely with line report and operators to ensure smooth movement of items across borders. Being able to determine correct tariff classifications for all supported brands within the Key Account function moving from the EU as required Issuing country specific guidance (for the UK) to the business on additional import requirements for stock products predominantly from the EU Maintain close liaison with line reporting and to provide support to the Head of function Providing support on internal projects where input, involvement or expertise from Trade Compliance is needed Auditing and monitoring entries to ensure they are compliant with local import and export legislation, as well as to support brand KPI audit requirements Ensure all operational activities are completed and followed up correctly in accordance with SOP’s and organisational policy. Help facilitate Imports and Exports of non-stock goods, completing and suppling documents and declarations Liaise with HMRC and assist with maintenance on customs procedures. Maintenance of the CITES portal, uploading Import and Re-Export CITES certificates Implement and improve new efficiencies in client workflow in conjunction with line manager Report any sales leads (new clients) to the line manager for distribution to the sales team. Create and maintain written procedures Ensure all reports & KPI’s are generated by given deadlines and handed to line manager for submission to each area of Key Accounts Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly To be Considered: Proven experience within customs/trade compliance within a large business or brokerage firm and an in-depth understanding of UK and EU Customs regulation's Proficient understanding of international trade, import duties, commodity codes, incoterms, preference, and valuation Fluent in English (verbal and written) essential with expert communication skills across all levels Intermediate Excel skills Ability to work as part of a team as well and being confident independently * Demonstrate initiative and drive to meet deadlines while working in a busy environment For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Customs Brokerage Supervisor Location: Feltham Salary: Up to £45,000 per annum Hours: Monday to Friday, 9:00am to 5:00pm Flexible working available 25 days' holiday plus bank holidays Private healthcare An established freight forwarding and logistics business is looking to recruit an experienced Customs Brokerage Supervisor to lead its customs operations team in Feltham. This is an excellent opportunity for an experienced customs professional who is ready to take greater responsibility for team performance, compliance and the smooth delivery of import and export customs clearances. The Role As Customs Brokerage Supervisor, you will oversee the day-to-day performance of the customs brokerage team, ensuring declarations are completed accurately, efficiently and in line with current customs regulations. You will support and develop team members, manage workloads, resolve complex customs queries and act as a senior point of contact for internal departments, customers and relevant authorities. Key Responsibilities Supervise the daily activities of the customs brokerage team Allocate workloads and ensure customs entries are completed within agreed deadlines Oversee import and export customs declarations Ensure compliance with HMRC requirements and internal procedures Review customs documentation for accuracy and completeness Support the team with complex entries, classifications and customs-related queries Monitor team performance, productivity and service levels Provide coaching, training and ongoing support to customs team members Liaise with customers, freight operations teams, carriers and government authorities Identify process improvements and support the development of more efficient customs procedures Assist with customs audits, reporting and compliance reviews Escalate potential compliance issues and ensure corrective action is taken Requirements Strong experience within customs brokerage or customs clearance Previous supervisory, team leadership or senior customs experience Good knowledge of UK import and export customs procedures Experience completing and reviewing customs declarations Understanding of commodity codes, customs valuation, rules of origin and duty calculations Knowledge of CDS and relevant customs systems Strong attention to detail and commitment to regulatory compliance Confident communication and problem-solving skills Ability to manage workloads and priorities in a fast-paced environment Experience coaching or developing team members would be advantageous Package Salary up to £45,000 per annum Monday to Friday, 9:00am to 5:00pm Flexible working arrangements 25 days' holiday plus bank holidays Private healthcare Long-term career development opportunities Supportive and professional working environment Opportunity to lead and develop an established customs brokerage team This position would suit an experienced Customs Supervisor, Customs Team Leader, Senior Customs Clerk, Customs Brokerage Specialist or Customs Compliance professional looking to progress within a stable and growing logistics business. Apply today for further information. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Expenses & Accounts Assistant (Part-Time) Office Based | Wednesday - Friday 9:00am - 5:30pm (22.5 hours per week) Are you an experienced Finance Assistant with strong employee expenses knowledge and an understanding of HMRC expense rules and company expense policies? Our client is looking for a detail-oriented Finance Assistant to join their Finance team in a varied part-time role. This position has a strong focus on the end-to-end management of employee expenses, ensuring all claims are accurate, compliant and processed efficiently, while also providing support across Credit Control and the wider Finance function. This role would suit someone who is confident reviewing expense claims, isn't afraid to question unusual submissions, and understands the importance of ensuring expenses comply with both company policy and HMRC guidelines. We're looking for someone who has: Previous experience in a Finance Assistant or Accounts Assistant position with significant responsibility for employee expenses. A good understanding of HMRC guidance relating to business expenses and the ability to ensure claims are processed compliantly. Confidence reviewing expense claims, identifying anomalies and asking the right questions where claims do not meet policy or require further clarification. Experience administering corporate credit card expenses. Strong attention to detail with excellent numerical accuracy. Previous experience within Credit Control or Sales Ledger would be advantageous. Good working knowledge of Microsoft Excel, Outlook and Word. Excellent communication skills with the confidence to liaise professionally with employees at all levels. An AAT qualification (or equivalent experience) would be beneficial. Key Responsibilities Take ownership of the company's employee expense management system. Review, validate and process employee cash and corporate credit card expense claims in line with company policy and HMRC regulations. Confidently challenge or query expense claims where further clarification or supporting documentation is required. Ensure employees are claiming expenses correctly and provide guidance on company policy when needed. Manage the corporate credit card programme, including issuing cards, maintaining user records and ensuring timely submission of statements and receipts. Produce monthly and ad hoc expense reporting. Investigate invoice discrepancies and prepare invoice or credit note corrections where required. Support the Credit Control function by managing customer accounts, allocating receipts and resolving account queries. Respond to finance queries from employees, customers and internal stakeholders. Provide support across the wider Finance team as required. What's on Offer Part-time position (22.5 hours per week) Office-based role within a supportive Finance team. A varied role with genuine responsibility and autonomy. Competitive salary and benefits. If you have experience managing employee expenses, understand HMRC requirements, and enjoy ensuring finance processes are accurate and compliant, we'd love to hear from you

Chef de Partie (CDP) Location: Hounslow, West London TW4 6FD Pay Rate: £16.35 per hour We are looking for a skilled and enthusiastic Chef de Partie (CDP) to join our busy kitchen team for a hospitality and catering company in Hounslow, West London. This is an excellent opportunity for a passionate chef who thrives in a fast-paced environment and is committed to delivering high-quality food Shift Pattern 5 days on, 2 days off Flexible working days, including weekends Early and late shifts on a rota basisKey Responsibilities Prepare and cook high-quality dishes to company standards. Manage your designated section efficiently during service. Maintain high standards of food hygiene, cleanliness, and health & safety. Support the Head Chef and Sous Chef with the day-to-day running of the kitchen. Work effectively as part of a busy, professional kitchen team.Essential Requirements Previous experience as a Chef de Partie (CDP) or in a similar role. Ability to work efficiently in a fast-paced kitchen environment. Excellent teamwork and communication skills. Flexibility to work early, late, and weekend shifts. Food Hygiene Certificate (desirable). Must be able to provide an HMRC Employment History Letter and 5 years of checkable employment history. Must be able to obtain or hold a DBS check. Successful candidates will be required to complete a practical chef assessment as part of the recruitment process.What We Offer Competitive pay of £16.35 per hour. Full-time, consistent hours. A supportive and professional working environment. Opportunities for career development and progression.Apply Now If you're a dedicated Chef de Partie looking for your next opportunity, we'd love to hear from you. Apply today and become part of our professional kitchen team in Hounslow, West London. INDHOSP

Warehouse Operatives Class 1 Personnel are currently recruiting Warehouse Operatives for prestigious catering and hospitality companies based in West London Hounslow. We are looking for reliable, hardworking and flexible individuals to join busy warehouse and logistics operations. The role involves general warehouse duties and working safely in line with all Health & Safety procedures. The Role Approximately 40 hours per week Early and late shifts available Flexibility with working hours is essential General warehouse duties Require good communication skills and computer knowledge Working in cold-storage departments Physically demanding role requiring you to remain on your feet for the duration of the shift Full training and support provided where required Candidates may be required to complete a trial shiftKey Responsibilities Provide a high standard of service to the client Work effectively with colleagues to maintain a smooth and efficient operation Follow all Health, Safety and hygiene procedures Assist with stock control and maintain a clean and organised warehouse Follow instructions from supervisors and senior staff Always maintain excellent attention to detailRequirements The ideal candidate will have: Previous warehouse or similar experience Right to work in the UK Excellent communication skills Good computer and data-entry skills Strong attention to detail Ability to work independently and as part of a team Flexibility to work early and late shifts Ability to work in cold environments Proof of National Insurance number Physical job role 5-year work/history information/ HMRC letter DBS check/ PCC neededWhy Join? Our client is one of the UK's leading hospitality and catering companies, with a strong presence across community services. They offer a supportive and inclusive working environment where employees are valued and encouraged to develop as part of a strong team. Interested? If you are an experienced, reliable and hardworking Warehouse Operatives looking for work in West London Hounslow., we'd love to hear from you. Apply Now and send us your CV to be considered for the first stage of the recruitment process. INDWH

Passenger Service Agent – Part-Time - Spanish Speaker Only Location: London Heathrow Airport Contract: Part-time - 18.75hs/week * EXCITING OPPORTUNITIES TO WORK WITH A PRESTIGIOUS AIRLINE * Cobalt Ground Solutions is a successful ground handling Services Company based at London Heathrow Airport and operating on behalf of many different airlines. We believe that our outstanding customer service and professionalism makes us one of the leading handling agents at Heathrow. As part of our continued development, we are recruiting professional and enthusiastic individuals to join our busy and dynamic Passenger Services department. About the Role: Responsible for the smooth running of the daily operation within Passenger Services, check-in, boarding, transfer, off jetty boarding, UMS, PRMS, CUSS, arrivals and baggage services, ensuring service commitments (i.e. customer service standards and other standards as specified in the SLA or defined in practice, on time performance and delay recovery) in the most cost effective manner, ensuring that all Airline Customers, Cobalt, HAL and other relevant procedures are met and without compromising health & safety and security regulations. Ensuring that we are providing best in class customer service delivery for our customer airlines. Handle airline or passenger complaints/claims in an efficient, timely and customer focussed way in coordination with or support of the customer airline's policy.Requirements: Fluent in Spanish Right to Work in the UK Educated to at least 'GCSE' level standard or equivalent At least 2 years experience of working in a customer service environment Excellent customer service attitude and skills and highly developed communication skills Flexibility to work rotating shifts across a 7-day week Ability to start shifts from 6:00PM onwards - Flexibility required in case of disruptions Roster is 4 days on 2 days off Be able to commute to Heathrow Airport. Knowledge of passenger services processes and customer airline operational procedures preferred 5-year checkable employment/education history Will be required to complete UK DBS (criminal record check) and overseas criminal record check, if applicable.What we offer: Competitive pay Company pension Free staff parking Full training provided Uniform & PPE supplied 29 days annual leave (pro-rata)Due to the nature of the role you will be required to submit the following documents to be considered for interview: Document confirming your right to work in the UK, for example a passport (original copy if you are shortlisted for interview) and all relevant Home Office documents if applicable Proof of your NI number - a payslip from the last 3 months or a P60 from your employer for the last tax year Your HMRC 5 Year History letter - obtained on HMRC website or HMRC appUnfortunately, we cannot proceed without these documents, so please only apply if you can provide them. Ready to take off? If you meet the above criteria of the Passenger Service Agent - Part-time - Spanish Speaker only and are specifically seeking a unique part-time opportunity, we encourage you to apply now! To know more about our Company, please access: (url removed)

Deputy Customs Manager Location: Feltham Job Type: Full-time Salary: £40,000-£45,000 per annum (depending on experience) About the Role Our client is seeking an experienced and commercially minded Deputy Customs Manager to lead and support their customs operation in Feltham. This is an excellent opportunity for a highly knowledgeable customs professional with extensive brokerage experience who is looking to take ownership of a busy customs function while helping to drive business growth. The successful candidate will have a strong background in UK customs procedures, be confident handling all types of customs declarations, and possess the leadership skills to support and develop a customs team. Alongside operational responsibilities, you will play an important role in maintaining strong client relationships and identifying opportunities to grow the business. Key Responsibilities Prepare, process and oversee import, export and transit customs declarations. Manage all types of customs entries, ensuring accuracy and compliance with UK customs regulations. Ensure all customs activities are completed in line with HMRC legislation and company procedures. Support, mentor and manage the customs team, providing guidance and maintaining high performance standards. Monitor workloads and ensure customs entries are processed efficiently and accurately. Manage customs invoicing and associated administrative processes. Build and maintain strong relationships with customers, providing an excellent level of service. Identify opportunities to expand existing client relationships and generate new business. Work closely with internal departments to ensure the smooth movement of shipments. Resolve customs-related queries quickly and professionally. Participate in a remote on-call rota covering one weekend per month. Skills & Experience Minimum 5 years' experience within the customs brokerage industry. Extensive knowledge of UK customs legislation, procedures and compliance requirements. Strong experience preparing and processing import, export and transit customs declarations. Ability to confidently complete customs declarations of all types. Previous experience supporting or managing a customs team. Strong working knowledge of CargoWise. Excellent typing speed with the ability to process customs entries accurately and efficiently. Experience managing customs invoicing and related administrative tasks. Excellent communication and organisational skills. Ability to work effectively under pressure in a fast-paced environment. Proactive, self-motivated and solution focused.WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

We are seeking an experienced and highly-motivated Quality & Compliance Executive to join our team, with a passion for digital solutions. Predominately based at the London Heathrow office, the successful candidate will play a vital role in supporting the business’ drive towards enhanced quality and compliance controls. Office based, although possibly some hybrid working following successful probation period Some UK travel and possible European travel in the future Mon to Fri Salary £ 30-35k 25 days holiday, increasing after 5 years Duties Include: • Supporting the Head of Administration, conduct and manage quality and compliance processes throughout the business to ensure consistency and high standards are maintained., • Complete internal quality audits of systems and processes for all UK offices, both remotely and in-person., • Assist in third-party audits of our quality management systems periodically by accrediting bodies., • Management and follow-up of QMS and incident reporting., • Complete thorough root cause analysis and introduce effective preventative solutions where necessary., • Take a proactive approach to risk management, identifying areas of improvement., • Engage regularly with Regional and Department managers to ensure quality and compliance goals are met., • Create and distribute staff surveys to monitor awareness of company practices., • Conduct training presentations/programmes, both internally and customer-facing., • Analyse data and produce clear reporting to superiors., • Maintain up-to-date and accurate records, in line with requirements for ISO and other company accreditations., • Fully understand the needs and drivers of the business and how best to integrate these into daily tasks., • Adopt digital solutions to streamline processes and drive efficiency., • Work closely and build relationships with colleagues at all levels of the business, • Be an inspirational candidate and work responsibly as part of a larger team. Essential Skills: • A minimum of 2 years working in a quality/compliance capacity., • A confident user of digital platforms such as the Microsoft Office suite (Word, Excel, PowerPoint, OneNote, etc), DocuSign and online portals., • Previous experience of data analytics and reporting., • Strong data entry and document management skills., • Excellent written and verbal communication., • The ability to work collaboratively with colleagues at all levels of the business., • An articulate, creative thinker with the ability to share ideas succinctly., • Detail-oriented and comfortable working to deadlines., • Polished, personable and energetic personality., • Be able to think both proactively and reactively, taking appropriate actions in any given circumstance., • A strong multi-tasker who is able to prioritise effectively., • Self-motivated with good time management., • Quality Management Systems trained, aligned with ISO9001 or equivalent certification., • HMRC Customs and Compliance experience., • Knowledge and experience in an Aviation Security environment would be advantageous

Payroll Transformation Lead Location: Wimbledon Salary: £45K - £52K Fixed-Term Contract | 9 Months | Full Time Benefits Opportunity to lead a high-profile payroll transformation programme Work with key stakeholders across HR, Payroll and wider business functions Play a pivotal role in delivering organisational change Supportive and collaborative working environment Immediate start available The Role As Payroll Transformation Lead, you will lead the transition to a new HR and Payroll platform, working closely with payroll, HR and key stakeholder groups to ensure a smooth implementation with minimal disruption to business operations. You will be responsible for establishing strong governance, maintaining data integrity, managing project delivery and ensuring payroll processes are fully compliant throughout the transformation. Key Responsibilities: Lead the discovery and analysis phase of the payroll transformation programme Review and design payroll processes, workflows and system configurations Support system implementation, migration and optimisation activities Coordinate testing activities, including UAT and quality assurance processes Ensure payroll data accuracy and integrity throughout the project lifecycle Drive stakeholder engagement and effective change management initiatives Provide regular project updates, reporting and governance oversight Ensure compliance with payroll legislation, statutory requirements and HMRC regulations Identify and mitigate project risks, issues and dependencies Support training and adoption of new processes and systemsRequirements: Significant experience leading payroll transformation projects and HR/payroll system implementations Strong knowledge of payroll legislation, statutory payments, pensions, reconciliations and HMRC compliance Experience working with HR and payroll platforms such as MHR, iTrent, SAP, Workday or Oracle Strong analytical and problem-solving skills Experience mapping processes and designing efficient payroll workflows Excellent communication and stakeholder management abilities The ability to work collaboratively across multiple teams and manage competing priorities Apply Now Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Freightserve recruitment are looking for a Quality and Compliance Executive for a major Freight Forwarder. The company is based in the Heathrow area. Duties Include: • Supporting the Head of Administration, conduct and manage quality and compliance processes throughout the business to ensure consistency and high standards are maintained., • Complete internal quality audits of systems and processes for all UK offices, both remotely and in-person., • Assist in third-party audits of our quality management systems periodically by accrediting bodies., • Management and follow-up of QMS and incident reporting., • Complete thorough root cause analysis and introduce effective preventative solutions where necessary., • Take a proactive approach to risk management, identifying areas of improvement., • Engage regularly with Regional and Department managers to ensure quality and compliance goals are met., • Create and distribute staff surveys to monitor awareness of company practices., • Conduct training presentations/programmes, both internally and customer-facing., • Analyse data and produce clear reporting to superiors., • Maintain up-to-date and accurate records, in line with requirements for ISO and other company accreditations., • Fully understand the needs and drivers of the business and how best to integrate these into daily tasks., • Adopt digital solutions to streamline processes and drive efficiency., • Work closely and build relationships with colleagues at all levels of the business, • Be an inspirational candidate and work responsibly as part of a larger team. Essential Skills: • A minimum of 2 years working in a quality/compliance capacity., • A confident user of digital platforms such as the Microsoft Office suite (Word, Excel, PowerPoint, OneNote, etc), DocuSign and online portals., • Previous experience of data analytics and reporting., • Strong data entry and document management skills., • Excellent written and verbal communication., • The ability to work collaboratively with colleagues at all levels of the business., • An articulate, creative thinker with the ability to share ideas succinctly., • Detail-oriented and comfortable working to deadlines., • Polished, personable and energetic personality., • Be able to think both proactively and reactively, taking appropriate actions in any given circumstance., • A strong multi-tasker who is able to prioritise effectively., • Self-motivated with good time management., • Quality Management Systems trained, aligned with ISO9001 or equivalent certification., • HMRC Customs and Compliance experience., • Knowledge and experience in an Aviation Security environment would be advantageous Office based role, with the possibility for some hybrid working following successfully completed probation period). Required Experience: 2+ years in similar position Benefits include; 25 days plus BH As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

We are seeking an experienced Import Manager from a freight forwarding environment, with a strong operational background, industry knowledge, and a proven ability to lead and develop high-performing teams. Location; Heathrow Monday to Friday 0900-17.30 26 day holiday plus bank holidays - Car allowance and healthcare scheme Key requirements include: • Minimum 7-10 years' experience within import, customs, freight forwarding or logistics operations., • A minimum of 5 years' management experience, leading operational teams within a fast-paced forwarding or logistics environment, • Proven leadership capability, including coaching, performance management, employee development, succession planning, recruitment and team engagement., • Experience managing departmental performance through KPIs, service levels, productivity measures, resource planning and continuous improvement initiatives., • Strong commercial awareness, with responsibility for departmental budgets, cost control and P&L performance., • Strong understanding of international freight forwarding operations, including air freight, customs brokerage and multimodal transport movements., • Excellent knowledge of HMRC regulations, customs compliance requirements and import processes., • Ability to act as the senior escalation point for operational, customs, compliance and customer service matters., • Experience building and maintaining strong relationships with customers, carriers, customs authorities and overseas partners., • Comfortable leading customer business reviews, supporting new customer implementations and working closely with commercial teams to drive growth., • Strong communication and stakeholder management skills, with a customer-focused mindset and the ability to collaborate across multiple functions. Salary & Package • Up to £65,000 basic salary, • Car allowance

Passenger Services Agent - Part-time - Korean Speakers only We are actively searching for vibrant and fluent Korean-speaking Passenger Services Agents to join our energetic team at the bustling London Heathrow Airport! You will partake in all activities within Passenger Services, check-in, boarding, transfer, off jetty boarding UMS, PRMS, CUSS, arrivals and baggage services. Ensures Cobalt meets and exceeds the required standards of customer satisfaction, health & safety, agreed quality standards and performance targets to ensure overall customer satisfaction in combination with operational cost efficiency. Hours of Work: Part-time (18.75h/week) Passenger Service Agent Responsibilities: Responsible for the smooth running of the daily operation within Passenger Services Passenger Services, check-in, boarding, transfer, off jetty boarding, UMS, PRMS, CUSS, arrivals and baggage services, ensuring service commitments (i.e. customer service standards and other standards as specified in the SLA or defined in practice, on time performance and delay recovery) in the most cost effective manner, ensuring that all Airline Customer, Cobalt, HAL and other relevant procedures are met and without compromising health & safety and security regulations. Ensuring that we are providing best in class customer service delivery for our customer airlines. Handle airline or passenger complaints/claims in an efficient, timely and customer focussed way in coordination with or support of the customer airline's policy.Passenger Service Agent Requirements: Fluent in Korean (Essential) Right to Work in the UK Lates start - shifts from 12pm. Educated to at least 'GCSE' level standard or equivalent Knowledge of passenger services processes and customer airline operational procedures preferred Excellent customer service attitude and skills and highly developed communication skills At least 2 years' experience of working in a customer service environment Basic IT skills Cultural awarenessDue to the nature of the role you will be required to submit the following documents to be considered for interview: Document confirming your right to work in the UK, for example a passport (original copy if you are shortlisted for interview) and all relevant Home Office documents if applicable Proof of your NI number - a payslip from the last 3 months or a P60 from your employer for the last tax year If you have a DBS dated within the last 10 weeks Your HMRC 5 Year History letter - obtained on HMRC website or HMRC appUnfortunately you cannot be considered for interview without these documents so please only apply if you can present the documents

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