London
Company Description Join us at Accor, where life pulses withpassion! ? As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.? Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.? Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!? Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.? Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet. Hospitality is a work of heart , ? Join us and become a Heartist . Job Description Lead, inspire and manage operations F&B team of 20+ talents, fostering a collaborative and customer-focused environment Collaborate with other departments to organize and execute conferences and events Develop and implement innovative strategies to enhance guest experiences, increase revenue, optimize operations Leverage social media to promote F&B offerings and engage with guests Stay updated on industry trends and local culinary preferences to keep our offerings fresh and appealing Handle customer inquiries, feedback, and complaints professionally and efficiently Qualifications Minimum of 2 years of experience in a restaurant management role, preferably in a hotel setting Proven track record of leading and mentoring high-performing teams Demonstrated ability to manage budgets and costs including payroll and expenses Strong interpersonal and problem-solving abilities, with excellent written and verbal communication skills Excellent time management and organizational skills Ability to work flexible hours, including early mornings, evenings, weekends and public holidays Ability to thrive in a fast-paced, dynamic environment while maintaining attention to detail Additional Information Benefits: Company sick pay Employee discounted rates in Accor Hotels worldwide. Excellent training and development opportunities within the hotel and throughout Accor worldwide. Complimentary meals on duty. Cycle to Work Scheme. TPBN1_UKCT