Are you a business? Hire hotel reviewer candidates in London
About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Position Title: Housekeeping Supervisor Department: Housekeeping Reports To: Housekeeping Manager Location: Sidney Hotel Victoria Job Type: Full Time/ Permanent Schedule: 07:30 - 15:30. Pay rate: £13.50 -£14.00 p/h (depending on experience) We have an exciting job opportunity for the right candidate to join our housekeeping family at Sidney Hotel Victoria. If you have the right experience, knowledge and attitude for this position, we would love to hear from you! Job Summary: The Housekeeping Supervisor is responsible for overseeing the day-to-day operations of the housekeeping department. This includes managing housekeeping staff, ensuring cleanliness and maintenance of guest rooms, public areas, and other facilities, and ensuring that housekeeping standards are consistently met. The Housekeeping Supervisor ensures that the highest level of guest satisfaction is achieved by providing quality service, maintaining a safe and clean environment, and assisting in training and motivating the housekeeping team. Key Responsibilities: Supervision and Staff Management: Supervise and coordinate the activities of housekeeping staff. Assign duties to staff and ensure that work is completed according to established standards and schedules. Monitor staff performance and provide guidance and support as needed. Assist in the training, and development of housekeeping team members. Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, safety, and maintenance standards are consistently met. Ensure that rooms are cleaned and prepared according to brand or facility standards, including restocking supplies, replacing linens, and checking for maintenance issues. Monitor cleanliness of corridors, lobbies, stairways, elevators, and other public spaces. Ensure proper inventory levels of cleaning supplies, linens, and equipment. Ensure that inventory is properly managed and stored. Track and report on usage of cleaning products to minimize waste. Guest Service: Respond promptly to guest requests or concerns regarding cleanliness or service. Ensure that guest rooms meet the specific requirements or special requests, such as additional amenities or preferences. Resolve any housekeeping-related guest complaints or issues in a professional and timely manner. Health, Safety, and Compliance: Ensure that housekeeping staff follow all safety protocols, including proper handling of cleaning chemicals and equipment. Maintain a safe working environment by ensuring that the team follows proper cleaning and safety procedures. Ensure compliance with all health, safety, and sanitation regulations and company policies. Communicative and Administrative Tasks: Monitor the performance of housekeeping staff, provide performance reviews, and recommend disciplinary actions when necessary. Assist in scheduling staff to ensure adequate coverage and efficient operations. Work closely with other departments, including Front Desk, Maintenance, to ensure smooth operations. Communicate effectively with the housekeeping team, managers, and other departments to address any issues or updates. Assist in training new housekeeping staff on standard operating procedures, safety practices, and guest service expectations. Qualifications: High school diploma or equivalent; a college degree in Hospitality Management or a related field is preferred. Proven experience (2+ years) in housekeeping or cleaning services, with at least 1 year in a supervisory role. Strong leadership skills with the ability to motivate and manage a team. Excellent organizational and time management skills. Attention to detail and commitment to maintaining high cleanliness standards. Ability to handle stressful situations and resolve conflicts effectively. Strong communication skills, both verbal and written. Knowledge of housekeeping operations, cleaning chemicals, and safety procedures. Ability to work flexible hours, including weekends and holidays.
JUNIOR SOUS CHEF JOB DESCRIPTION: Major Goal; As Junior Sous Chef you are responsible for managing the day to day kitchen operation whilst supervising and developing the brigade. To consistently deliver our Cubitt House standards, ensuring that everything you do is carefully crafted and expertly delivered. You are an ambassador for Cubitt House and a leader within our Pub, ensuring that your team are positively engaged in our values and supported to perform to their best potential. Reports to: Head Chef, Senior Sous Chef, working to support the General Manager Key Accountabilities: In line with the Senior Chef responsibilities, the Junior Sous role mirrors that of the Sous Chef in accountability. The specific functional duties that you will perform may differ in some respect from what is detailed below, and this will be allocated to you by your Head Chef. You will support the Head/Senior Chefs in their responsibility for all kitchen staff training and development. Running of the kitchen on a day-to-day basis. Ensure consistency of produce throughout the kitchen. Demonstrate excellent communication and leadership skills. Lead by example and offer clear direction to team, taking time to debrief on shifts to address any corrective issues or celebrate excellence. Builds effective and constructive relationships between team and with front of house. To follow company policies and management directions, keeping a safe and clean working environment at all times. Maintain EHO 5-star rating. To ensure that you attend all training, briefings and team meetings Be able to work effectively as part of a team whilst undertaking a leadership role. Liaising with Senior Chef/General manager ensuring all relevant guest feedback is received and action is taken as necessary. Support periodic menu compilation and have a constant in depth knowledge of the full menu offer. Stock management: following the process set out through the use of our stock system and in-house controls to ensure GP is achieved. Staff Supervision and training: You will be responsible for all kitchen staff on your shift. Encouraging team members completion of all training (Cubitt central training sessions and Flow E-Learning). Identifying key areas for training and implementing as requested. Always ensuring team productivity. Following Company standard processes for performance management. Ensure consistency of produce throughout the kitchen. Constantly challenging staff to better their product knowledge and service standards. Ensuring all staff are aware of and trained regarding our company’s sustainable efforts. Supervise service ensuring presentation of food is compliant with restaurant standards. Possessing an in-depth knowledge of the full menu. Presentation, Maintenance & Safety: Compliance with food labelling and temperature controls Ensuring all staff are appropriately presented and groomed (See Staff Manual for guidelines) Ensuring regular cleaning and maintenance occurs, especially during quiet hours Report any maintenance and repair issues with Senior Management Liaising with and undertake extra duties required by Senior Operations on a daily basis Productivity and Morale/Financial Performance: Responsible for aiding and creating a happy team environment, thus improving morale. Support the process of reviews and appraisals according to the time line of each team member’s journey (1 month and 3 month and beyond). Half and Full Year appraisals completed and reported to Line Manager. Ensuring that staff feel free to talk openly with team about any complaints and ideas and the auctioning those are worthwhile. Encouraging and praising staff when they work well. Remain positive. Staff discipline. Identify ways to improve profitability. Be able to demonstrate an up to date and in depth understanding of the industry. Continually strive to achieve personal goals and objectives. Be uncompromising in achieving company standards. Ensure all wastage items are recorded and put into the system for stock control purposes. Invoices are checked and prices are challenged when not as agreed. Attending all management and financial meetings and contributing to reports and findings, as required. Communicate relevant business information regularly, efficiently and concisely to the team. Salary starting from £ 39.500