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About the job At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our . We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Join us and make it your own story Trust us, you won't get bored, as you: are not only an all-rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink support our guests with the self-check-in process and take on additional front desk responsibilities prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service lovingly take care of our breakfast buffet in the morning and wow our guests with your barista skills roll up your sleeves when it comes to goods receiving, inspection, and storage, always keeping an eye on the perfect mise-en-place according to our setups and standards share your insider tips with our guests, pointing them to the best hotspots in the city We've been waiting for you, since you have/are: ideally gained some experience in the hotel industry, don’t worry if you don’t know what "mise-en-place" means yet 😉 flexible and ready to work in shifts counting reliability, multitasking and your willingness to learn among your strengths empathetic with others and love sharing your enthusiasm with those around you a great sense of humour, enjoy working in a team, and love interacting with our guests speaking fluent English What's in for you? That's how we groove: your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair color on us? better together – at work, during team events or just because it’s Monday 😉 less work, same money – for us, full-time means 35 hours and every hour counts no more excuses – we support your sports program LEGEN...wait for it...DARY staff rates - for you and your travel buddy sip, snack, repeat - with your Ruby F&B-Credit no matter how you get to work – a mobility allowance comes on top take it to the next level – secure yourself some extra cash through talent scouting and positive reviews level up your game – with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story. Diversity, Equity & Inclusion We believe that... ...you can love whoever you want to ...you should decide for yourself whether and with which pronouns you would like to be addressed ...you can be proud of your heritage and culture ...you don't have to justify your religion or world view ...you are good, just as you are and make our team and Ruby's diversity unique We can't deal with: isms Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here. If you want to know what to expect, listen to Carolina's story from our Ruby Zoe in London. You can find even more Ruby Stories here: Department: Host/Hostess Language required: English. The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!
Floor Manager Radio Rooftop Reports To: General Manager Summary: As a Floor Manager at Radio Rooftop, you will play a vital role in overseeing the successful operation of our Premium Rooftop Bar and Restaurant. You will be responsible for leading and motivating a talented team, ensuring exceptional guest experiences, and upholding the highest brand standards. Responsibilities: Team Management · Recruit, train, and develop a high-performing team. · Foster a positive and supportive work environment. · Conduct regular performance reviews and provide constructive feedback. · Manage team schedules and ensure adequate staffing levels. Guest Experience · Oversee the guest experience from arrival to departure. · Ensure prompt, courteous, and efficient service. · Anticipate guest needs and exceed expectations. · Handle guest inquiries and resolve complaints with professionalism. Operational Excellence · Manage daily operations, ensuring smooth workflow and efficiency. · Maintain impeccable standards of cleanliness and hygiene. · Ensure compliance with all statutory and company regulations, including health and safety protocols. · Monitor and control costs, including labour and cost of sales. · Collaborate with other departments to ensure seamless service delivery. Brand Standards · Uphold the highest brand standards in all aspects of service and presentation. · Ensure consistent adherence to brand guidelines and protocols. · Maintain a thorough knowledge of menus, promotions, and special events. Communication · Communicate effectively with the team, management, and guests. · Participate in daily briefings and meetings to stay informed about hotel and restaurant operations. · Provide regular updates to the General Manager on operational needs, product improvements, and guest feedback. Safety and Security · Be knowledgeable of the hotel's evacuation plan and emergency procedures. · Ensure compliance with occupational health and safety regulations. · Participate in ongoing risk assessments and implement necessary safety measures. · Assume responsibilities assigned in the Food Safety Management System (FSMS). Essential Skills and Experience · A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. · Proven leadership skills with the ability to motivate and inspire a team. · Excellent communication and interpersonal skills. · Strong organizational and problem-solving abilities. · Solid food and beverage knowledge. · At least 2 years of experience in a similar premium, fast-paced Bar / Restaurant environment. · Knowledge of health and safety regulations and best practices. Additional Responsibilities This job description is not exhaustive and may be subject to change and updates as required by the business. Floor Managers may be assigned additional duties and responsibilities as needed to support the overall success of Radio Rooftop.
Run the store from A to Z - The potential candidate will be responsible and in charge of everything in the store from cleaning the store and keep it in a prestine condition up to dealing with the day to day tasks, dealing with brides and appointments, follow-up calls, brides orders, stock orders, liaising with designers and designers representatives, placing brides and stock orders, handling sample sales, trunk shows, alterations and alteration appointments, organising the store and the storage room and keep everything running in order - dealing as well with inventories, stocks, website and website updates, social media posts, etc... Dealing with photoshoots from A to Z, from organising, to coordinating, to suggesting dresses, to being there and supervising the shoot, etc... - Providing an outstanding customer experience to our Brides - Achieving Wedding dresses sales goals and performing duties related to the presentation and operation of the store. - Assisting with the management and operation of the store. - To strive to become a Circle of Excellence member by exceeding sales targets - To upsell services and products where suitable - To work with Alteration Specialists to arrange appointments to personalise and fit gowns/dresses - Ability to work on bridal dresses sketches and designs. - To ensure that the store and products are consistently maintained and in pristine condition at all times - Managing the day-to-day work, following-up with the brides post appointment. - keep our social media and website updates and post regularly. - This role involves photo shoots, hotel open houses and wedding fairs and therefore, the BSA is expected to take part in them. - Updating stocks and sample sales and preparing for any trunk shows, designer’s days, etc… - This role involves working on Saturdays, Sundays and bank holidays - Supervise all product development trends and analyse requirements for all products and services for brides. - Design appropriate pricing for all products and services and review all marketing strategy to ensure compliance to all objectives. Job Types: Part-time, Full-time Part-time hours: 36/40 per week Pay: £10.00-£12.00 per hour Additional pay: Commission pay Performance bonus Schedule: 8 hour shift Experience: Bridal customer service: 1 year (preferred) Bridal consultancy: 1 year (required) Bridal Sales/ management: 3 years (required) Work Location: In person