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  • Customer Service Manager
    Customer Service Manager
    5 days ago
    Part-time
    Sarratt

    Customer Service Coordinator — Part-Time Lumina Drones • Remote, with on-site event days Lumina Drones puts on ticketed drone light shows across the UK. Our customer team is the first voice guests hear — supportive colleagues, varied work and a real buzz on show nights. What you'll do • Be the first point of contact for customer enquiries by email, phone and social media, • Process ticket sales, refunds and exchanges, • Handle complaints calmly and resolve them where you can, • Keep event details and ticket listings accurate across our websites, • Own customer comms in the week of each event — email, text and social, • Cover event days on site, or arrange and brief someone to cover for you, • Keep records and report back after each show What we're looking for • Clear, warm communication in writing and on the phone, • Well organised and happy working independently, • Calm under pressure when event day gets busy, • Available some evenings and weekends around event dates, • Customer service, ticketing or events experience is a bonus, not essential The details • Part-time, [X hours per week], • Optional paid event day cover, in addition to your usual hours, • Reports directly to the co-founder To apply: send a short message telling us about your customer service experience. One heads-up: Job Today usually asks for a salary or rate in a separate field on the posting form, so you may still need to enter something there even though it's out of the description.

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  • Massage Therapist
    Massage Therapist
    2 months ago
    £20–£40 hourly
    Part-time
    Harrow

    Company description Sayang's Massage & Spa is a small but growing massage therapy business conveniently-located in Central Harrow. We pride ourselves on providing the best massages at the best prices. We make an extra effort to form lasting friendships with our clients who we know on a first-name basis and treat our therapists as professionals, with their own profile on our website so that clients can make a booking with the therapist of their choice. To provide the best massages at the best prices we keep our overheads to a minimum and endeavour to pay our therapists more per hour than other massage businesses in the area - £20 per hour per completed massage. Our massage therapists are self-employed subcontractors and so work in partnership with us to grow our businesses. We provide a venue, CCTV security & ring doorbells, massage studios, tables and supplies as well as provide sales and marketing support. We look to create a win-win situation where we grow the business together and everyone benefits. We are open from 10 am till 10 pm and cater to clients with busy schedules and need a regular therapeutic massage, which also provides opportunity for many of our therapists to work evenings and weekends at Sayang's Massage, boosting their income alongside their day job. Job description We are looking for reliable, professional and friendly massage therapists to provide therapeutic massages for our clients, including but not limited to Swedish, Deep Tissue, Balinese, Thai and Couples Massage. Strictly professional massages only. On-the-job training can be provided alongside guiding you to relevant ITEC Level 3 Massage courses (located near our premises) and assisting you with student and full memberships in professional associations such as the Federation of Holistic Therapies. Our therapists are self-employed sub-contractors so registration as self-employed with HMRC would be required and we can guide you towards the relevant recourses for making a declaration as a self-employed person. Weather permitting, we'll be re-opening our Jacuzzi which massage clients can book (for an additional fee) before or after their massage. The Jacuzzi bookings are particularly popular with couples and is also available for use by our therapists when not booked for client use. As you would be a self-employed therapist, we provide sales and marketing support to assist you in securing bookings as well as providing the venue, equipment, aromatherapy oils, etc. We look forwards to discussing the role with you in more detail and working together to create a prosperous and happy new year for all of us.

    Immediate start!
    Easy apply
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