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  • Room Service Waiter
    Room Service Waiter
    3 hours ago
    £17–£18 hourly
    Full-time
    London

    Firmdale Hotels is a collection of award-winning boutique hotels located in the heart of London and New York. Renowned for our vibrant interiors, exquisite dining experiences, and exceptional service, we pride ourselves on creating unique and memorable stays for our guests. At Firmdale, we value innovation, teamwork, and dedication, and we believe our employees are the heart of our success. We are thrilled to offer an exciting opportunity for a Room Service Waiter to join our dynamic and dedicated team at the prestigious Ham Yard Hotel. If you are enthusiastic about hospitality and thrive in a fast-paced environment, this role is perfect for you. As a Room Service Waiter, you will play a crucial role in ensuring our guests have a seamless and delightful in-room dining experience. Responsibilities: • Take and deliver guest orders with efficiency and accuracy., • Make personalised recommendations to enhance the dining experience., • Ensure timely delivery of food and beverages to guest rooms., • Respond promptly and courteously to guest requests and inquiries., • Maintain a high standard of cleanliness and organisation in the service area., • Collaborate effectively with kitchen and front-of-house staff to ensure a smooth service flow. What you Need: • Thrive in a busy environment and handle multiple tasks simultaneously., • Exhibit meticulousness in taking and delivering orders to meet our high standards., • Demonstrate a strong commitment to providing exceptional service and creating memorable experiences for our guests, • Keep track of orders and communicate effectively with team members and guests., • Work harmoniously within a team, contributing to a supportive and positive work atmosphere. What We Offer: • Competitive hourly rate from £17.00 to £18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Chef
    Chef
    23 days ago
    £13–£14 hourly
    Full-time
    Ruislip

    Chef Job Description Position Chef Reports To General Manager / Head Chef Location A.K. Whelan Pubs Co. Ltd. Role Overview We are looking for a passionate, reliable and hardworking Chef to deliver high-quality food while maintaining exceptional standards of cleanliness, food safety and kitchen organisation. You will play a key role in ensuring every guest receives a consistently excellent dining experience. Key Responsibilities • Prepare, cook and present dishes to company specifications., • Maintain consistently high standards of food quality and presentation., • Ensure all food is prepared safely and in accordance with food hygiene regulations., • Manage stock effectively, including ordering, rotation and minimising waste., • Monitor portion control to maximise GP while maintaining quality., • Keep the kitchen clean, organised and fully compliant at all times., • Complete all daily, weekly and monthly food safety documentation., • Work efficiently during busy service periods while maintaining quality., • Support the development of seasonal menus and specials where required., • Ensure all equipment is cleaned, maintained and reported if faulty., • Work closely with front-of-house teams to deliver outstanding customer service., • Train and support junior kitchen team members where appropriate., • Follow all company policies, health & safety procedures and allergen legislation. Skills & Experience • Previous experience working as a chef in a busy pub, restaurant or hospitality environment., • Excellent organisational and time management skills., • Ability to work calmly under pressure., • Strong understanding of food hygiene and HACCP procedures., • Knowledge of allergen legislation., • Team player with a positive attitude., • Flexible to work evenings, weekends and bank holidays. Essential Requirements • Level 2 Food Safety & Hygiene (preferred)., • Right to work in the UK., • Passion for producing quality food., • Excellent communication skills., • High standards of cleanliness and attention to detail. What We Offer • Competitive pay., • Career development opportunities., • Company training and support., • Staff discounts., • Company pension (where eligible)., • A friendly, supportive working environment., • Opportunities for progression within a growing pub group. Our Expectations Every Chef is expected to uphold the company’s core values by delivering: • Outstanding food quality., • Exceptional cleanliness., • Strong teamwork., • Excellent customer service., • Consistent compliance with health & safety and food safety legislation., • Pride in every dish served.

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