Hr assistant jobs in Potters BarCreate job alerts

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. Complete on

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. Ready to st

Customer Service & Service Delivery Assistant Fantastic opportunity to work for a demolition and waste Management organisation based in North London N18. Monday to Friday 7am to 5pm. Salary between £33-40,000 depending on level of experience You will be a pivotal part of the Weybridge and waste management department working alongside the operations and transport team. Responsibilities & Duties: Service Delivery Coordinator Fantastic opportunity to work for a demolition and waste Management organisation based in North London N18. Monday to Friday 7am to 5pm Salary between £35-40,000 depending on level of experience You will be a pivotal part of the Weybridge and waste management and transport department working alongside the operations team. Responsibilities & Duties: Managing container fleet operations. Driver management, including holidays, absence, and day-to-day HR matters. Allocating work and planning vehicle movements. Advising customers of ETAs and service updates. Maximising fleet productivity and utilisation. Ensuring customer requirements are met. Handling customer queries and resolving service issues. Maintaining operational compliance. Investigating customer complaints relating to service delivery. Managing the initial response to vehicle, traffic and site incidents before referring matters to the Transport Manager. Supervising and supporting a Service Delivery team of 2-3 people. Maintain a high standard of professionalism and courtesy in all interactions. Over sea the Process of bookings, amendments, and cancellations efficiently in the system with correct payment processing if applicable. Record and report all customer concerns or complaints promptly to Operations management Operational Support. * Monitor driver progress and update schedules in real-time to ensure timely service. * Maintain databases & Reporting for the following * Produce monthly clients reports. * Provide support during peak periods by managing additional operational or administrative tasks such as the Weighbridge ticket processing. Key Skills and Attributes A background in Logistics, transport, halauge and skip Hire is very advantagous. Exceptional communication and interpersonal skills to provide excellent customer service. Organized: Strong organisational skills with the ability to prioritise and multitask effectively. Problem Solver: Proactive in identifying and resolving issues quickly and efficiently. Tech-Savvy: Familiarity with traffic management systems, booking software, or CRM platforms Team Player: Ability to work collaboratively with drivers, customers, and internal teams. Calm Under Pressure: Comfortable handling high-pressure situations in a busy environment. Requirements Proficiency in using Microsoft Office (Excel, Word, Outlook). Excellent verbal and written communication skills. What We Offer Competitive salary based on experience. Opportunities for career development and training. A supportive and dynamic work environment in a growing family business

Essential Duties and Responsibilities: Inductions - Carrying out pre-employment checks and obtain references for new members of staff. - Prepare the induction packs for new starters. - Carry out inductions for new starters within the company. - Making sure new starters are added to systems/spreadsheets/personnel file set up. Absence/Holiday - Maintenance of the attendance spreadsheets for all areas of the business. - Keying in data in regards to approved holiday dates and absence calls. - Liaising with Payroll in regards to absence and holidays to make sure data corresponds. - Making sure that any members of staff that have accrued lieu days have been credited. Administration/Advisory - Updating and maintaining Personnel records/files. - Generating HR KPI reports for the HR Manager. - Processing leavers exiting the business, ensuring company property, training agreements and holiday entitlements are processed. - Conducting exit interviews with leavers as and when necessary. - Take minutes/notes for meetings where needed. - Obtaining DBS checks on the appropriate staff. - Liaising with Managers to make sure that probation reviews are carried out at the appropriate times. - Responding to reference letters regarding past/present staff. - Sending out letters to staff in regards to their T&Cs eg. Change of role/Pay increases. - Handling Maternity/Paternity process. - Attending meetings for TUPE process, taking notes. - Sending letter correspondence to employees affected by TUPE. - Assisting the HR Manager accumulate data for TUPE. - Liaising with Payroll to respond to Solicitors letters. - Managing the process of driving license checks for employees with company vehicles. - Advising Managers on Company policies and procedures such as absence management, probations, performance and employee rights. Recruitment • To assist with recruitment in the absence of the internal recruiter., • To contact candidates on employment status and sending out offer letters and welcome packs., • To help out with any other duties consistent with the level and experience required of this post

Portfolio HR & Reward are currently recruiting for a People Operations Manager to join our client on a 12-month fixed-term contract. We are looking for a seasoned professional who can balance strategic oversight with the day-to-day delivery of a high-quality HR service. Reporting to the Head of Corporate Services, you will lead a dedicated team of three-comprising a People Operations Advisor, Assistant, and Coordinator. This role is split between Enfield (3 days) and Welwyn Garden City (1-2 days), making it an ideal move for a leader who enjoys being visible across sites and driving a consistent, high-standard employee experience. The Role As the subject matter expert for all things People Operations, you will oversee the entire employee lifecycle, ensuring that recruitment, onboarding, and offboarding processes are seamless and compliant. A significant part of your remit will involve managing complex employee relations cases, providing pragmatic guidance to managers, and ensuring risks are appropriately handled. You will also take ownership of HR data and systems, using analytics to create meaningful dashboards that help senior leadership make informed business decisions. Key Responsibilities Operations & Strategy: Developing scalable HR processes and driving continuous improvement across all systems and workflows. Employee Relations: Managing disciplinary, grievance, and performance processes while coaching managers on best practice. Policy & Governance: Maintaining and reviewing HR policies to ensure the business stays ahead of employment law and audit requirements. Reward & Benefits: Supporting the administration of reward programmes and ensuring payroll inputs and benefit enrolments are accurate. Workforce Planning: Partnering with business leaders to support organisational structuring and contingent labour governance. What you will bring We are looking for someone with at least 5 years of experience in a People Operations or HR leadership role, ideally within a fast-paced or multi-site environment. You should hold a minimum of a Level 5 CIPD qualification and possess a strong technical understanding of UK employment law. Beyond the technical skills, you will need to be a relationship-oriented problem solver who is comfortable working both strategically and operationally. If you are a proactive HR professional who enjoys professionalising services and leading a team through a 12-month assignment, I would love to discuss this with you. 45891BRR3 INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position