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About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

WHAT YOU’LL DO Refits account for 25% of all Seakeepers installed around the world and as our Dealer Sales Representative you’ll get to bring the Seakeeper magic to boat owners throughout the region! By working closely with our dealer partners, you’ll increase the number of boats in the field equipped with Seakeeper. You’ll build and maintain relationships with our existing dealer network and seek out new dealers to become future rock stars for our Seakeeper customers. You’ll support our dealers by: • Managing existing dealer relationships, developing new dealers in key locations and overall growing the quality and best practices across our dealer network, • Holding our dealer network accountable to providing a world-class customer experience and driving sales by educating, training, and supporting dealers throughout the aftermarket process, • Assisting our dealer partners with education, facilitation, marketing and negotiation with end users to refit their existing vessels with Seakeeper, • Increasing sales and Seakeeper visibility within your territory, • Staying engaged and educated on current developments, future trends within the industry, and ongoing market situations/fluctuations, • Establishing a positive and deep business relationship with refit yards, charter companies and OEM Dealers; actively searching for new partnerships with brokerage and charter companies for refit opportunities in your assigned territories, • Documenting, tracking, following up, and closing sales leads in NetSuite (our CRM system) as well as reporting on the success and opportunities of our dealer network within the territory, • Supporting introduction and integration of new products and features with dealer accounts, • Supporting dealers with their demo boat events and local boat shows as well as by reviewing installation quotes to enhance technical knowledge and accelerate sales growth, • Participating in marketing plans and attending events to further promote the Seakeeper brand WHAT YOU NEED TO SUCCEED Do you have a positive attitude, an eagerness to learn and the ability to hustle in a fast-paced environment? Then Seakeeper is the place for you! Here are a few other things you’ll need to succeed. MUST-HAVES • 1+ years of sales experience, • You must reside within the territory. Candidates who reside near our office in Lavagna, Italy or in the United Kingdom will be given strong preference, • Fluent in English, both written and verbal, • Exceptional customer service and interpersonal skills, • Passion for working with people and a “won’t take no for an answer” attitude, • Be professional, responsive, resourceful, flexible, and well-organized with strong verbal and written communication skills, • Be self-motivated with superior time management, multitasking, organizational and prioritization skills, • Be results driven, a proven closer and of unquestionable integrity, • Strong command of Microsoft Office products, • Valid passport and be available for both domestic and international travel NICE-TO-HAVES • Mutli-lingual, specifically Italian, Spanish, and/or French are preferred, • Previous experience in sales and service in the marine industry or knowledge of marine industry in assigned territory including service outlets, marinas, and high traffic marine locations MORE DETAILS YOU’LL WANT TO KNOW • This is a remote position, • You can expect to travel up to 60% of the time, with some reoccurring travel to our regional office in Lavagna, Italy and supporting Seakeeper’s shows and events in EMEA, • Your territory will include several EMEA countries, covering all of Northern Europe, with the potential for region expansion based on your location, • You will report to the Aftermarket Manager for EMEA, based remotely in Spain YOUR TEAM Our Dealer Sales Representative is nestled within our Sales department and will join a team that covers the EMEA Region. The department is comprised of team members spread around the globe, half of which support the aftermarket side of our business, focusing on the Seakeeper Dealer network and refit installations, while the other half is targeting OEM accounts. You will be able to have an immediate impact on both your accounts and our business overall. WHY YOU’LL LOVE IT HERE It’s true that we make extraordinary products, but our favorite part about Seakeeper is our people! We love the culture we have built and are aggressively protective of our team atmosphere. This is why we value your cultural fit as equally as we value your technical contributions. With a palpable passion for what we do, we work hard, move fast and are constantly pushing (or should we say crushing) boundaries. That means there is no room for jerks! We operate with the nimbleness and growth mindset of a scrappy startup. Throughout the organization, we take ownership and accountability for our ultimate team success by openly and actively seeking out constructive feedback on how we can improve. We believe great ideas can strike at any moment, and when you have one, you’re empowered to speak up! Fast-paced and hands-on don’t even begin to describe what you’ll experience here. That means you have the freedom to make a difference and contribute to the larger goal, regardless of your position. The only constant at Seakeeper is change, and we thrive on it! WHO WE ARE 71% of our Earth is covered by water and we want everyone to make the most of it. That’s why we are on a mission to create products that transform the boating experience with an organization that employees want to work for, customers want to buy from, and vendors want to partner with. Founded in 2008, we have grown from a start-up operation to the worldwide leader in marine motion control. The journey began with our gyrostabilization technology, which eliminates up to 90% of boat roll and creates a land-like experience on the water. This technology went from an unknown commodity to a must-have boating requirement in the first decade. In 2022, we added another jaw-dropping technology to our portfolio with the launch of Seakeeper Ride, a first-of-its-kind Vessel Attitude Control System which eliminates underway pitch and roll, making time on the water safer and more comfortable for everyone onboard. In summary, we are in the business of creating gravity-defying products that completely change the way people spend their time on the water…and we are just getting started! We have long runways with both of our technologies with new addressable markets on the horizon and drive to push the boundaries of what our technologies can do. With dedicated focus to each segment, in addition to shared leadership of each vertical, we can balance the different demands of each segment while providing a consist overall vision and direction of the company. Ready for a new challenge in a fast-paced environment? Want to help us disrupt an industry? Come on and apply, we are ready for you! Sign up to receive email updates about Seakeeper’s current open job opportunities: _ Seakeeper is personally committed to building an inclusive and diverse workforce. We are an Equal Employment Opportunity Employer/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law. All employment is decided on the basis of job requirements, individual qualifications, and business need.

Class 1 HGV Driver - Flatbed | Newmachar, Aberdeen Location: Newmachar, Aberdeen Pay: £17.00 per hour Start Time: 08:00, Monday to Friday Home Every Night Ongoing, Long-Term Work We're currently recruiting for an experienced Class 1 (C+E) HGV Driver to join a well-established transport company based in Newmachar, Aberdeen, supporting the oil and gas industry. This is a fantastic opportunity for drivers looking for steady, long-term work with excellent work-life balance - Monday to Friday with 08:00 starts and home in time for dinner every night. The Role Driving a Class 1 flatbed vehicle Delivering pallets and containers to customers across the region Safely securing loads using straps and other load restraint equipment Completing daily vehicle checks and delivery paperwork Maintaining high standards of safety and professionalism at all times Requirements Valid Class 1 (Category C+E) licence Valid Driver CPC and Digital Tachograph Card Previous flatbed experience preferred Confident securing loads safely and correctly A reliable and professional attitude What's on Offer? £17.00 per hour Monday to Friday only - no weekend work 08:00 start times Home every evening Ongoing, long-term assignment Work with a reputable transport company serving the oil and gas sector Immediate starts available If you're an experienced Class 1 driver looking for a stable role with great hours and long-term prospects, we'd love to hear from you. Apply today or get in touch for more information. Call me on (phone number removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age